The least reliable cars on record
Two rankings drawn from the same 1,579,171 owner complaints on file with NHTSA. The first is ordered by how often a complaint about the car turns out to be serious, the second by how many complaints there are at all. They are not the same list, and the difference is the interesting part.
How to read this
Complaints are unverified reports from owners. Neither table is a verdict on an individual car: age, mileage, maintenance and luck decide more about one particular vehicle than anything visible here.
Worst cars by share of serious failures
Fires, crashes, injuries, deathsThe proportion of this vehicle’s complaints that describe something dangerous, rather than the number of them. Minimum 200 complaints, below which the ratio is noise.
| Vehicle | Complaints | Recalls | Fires | Crashes | Assessment |
|---|---|---|---|---|---|
| 2001 Pontiac Grand Prix | 308 | 10 | 106 | 14 | Fatalities reported |
| 1992 Lincoln Town Car | 249 | 4 | 93 | 11 | Fatalities reported |
| 1991 Ford Aerostar | 223 | 4 | 69 | 23 | Fatalities reported |
| 2000 Pontiac Grand Prix | 461 | 9 | 162 | 10 | High concern |
| 2000 Ford F-150 | 1,075 | 17 | 343 | 81 | Fatalities reported |
| 1999 Pontiac Grand Prix | 412 | 8 | 125 | 13 | Fatalities reported |
| 1990 Lincoln Town Car | 209 | 4 | 64 | 22 | High concern |
| 2002 Pontiac Grand Prix | 330 | 7 | 96 | 19 | Fatalities reported |
| 2000 Dodge Stratus | 216 | 9 | 64 | 16 | High concern |
| 1999 Dodge Stratus | 251 | 7 | 59 | 23 | Fatalities reported |
| 1996 Ford F-150 | 324 | 7 | 75 | 21 | Fatalities reported |
| 2000 Ford Expedition | 890 | 11 | 199 | 55 | Fatalities reported |
| 2001 Ford F-150 | 1,236 | 19 | 248 | 91 | Fatalities reported |
| 2002 Ford Expedition | 340 | 4 | 69 | 19 | Fatalities reported |
| 1999 Chrysler Town And Country | 362 | 9 | 28 | 18 | Fatalities reported |
| 2014 Tesla Model S | 367 | 9 | 9 | 52 | Fatalities reported |
| 1996 Ford Explorer | 1,450 | 11 | 37 | 197 | Fatalities reported |
| 1991 Ford Escort | 327 | 4 | 61 | 20 | Fatalities reported |
| 2001 Ford Expedition | 578 | 10 | 95 | 38 | Fatalities reported |
| 1994 Toyota Camry | 287 | 3 | 10 | 56 | Fatalities reported |
| 2001 Ford F-250 | 220 | 9 | 24 | 16 | Fatalities reported |
| 1995 Ford F-150 | 626 | 7 | 114 | 47 | Fatalities reported |
| 1993 Lincoln Mark Viii | 239 | 4 | 7 | 16 | Fatalities reported |
| 1994 Ford Aerostar | 257 | 5 | 28 | 22 | Fatalities reported |
| 1999 Buick Regal | 246 | 8 | 44 | 8 | Fatalities reported |
| 1995 Chevrolet Camaro | 216 | 6 | 22 | 39 | Fatalities reported |
| 1994 Ford Escort | 279 | 2 | 16 | 51 | Fatalities reported |
| 1996 Ford Ranger | 413 | 8 | 18 | 41 | Fatalities reported |
| 2000 Ford F-250 SD | 233 | 4 | 25 | 15 | Fatalities reported |
| 1996 Chevrolet Suburban | 360 | 4 | 12 | 20 | Fatalities reported |
| 2000 Chevrolet Monte Carlo | 233 | 8 | 35 | 12 | Fatalities reported |
| 1997 Ford Escort | 543 | 2 | 83 | 67 | High concern |
| 2002 Volkswagen Jetta | 702 | 7 | 71 | 31 | Fatalities reported |
| 1994 Pontiac Grand AM | 377 | 2 | 29 | 59 | Fatalities reported |
| 2015 Toyota RAV4 | 305 | 4 | 41 | 37 | Fatalities reported |
| 1992 Ford Aerostar | 317 | 5 | 30 | 29 | Fatalities reported |
| 2002 Nissan Maxima | 205 | 9 | 0 | 27 | Fatalities reported |
| 2001 Ford Explorer | 375 | 12 | 21 | 64 | Fatalities reported |
| 2003 Volkswagen Jetta | 457 | 4 | 70 | 25 | Fatalities reported |
| 2000 Ford F-250 | 326 | 10 | 14 | 33 | Fatalities reported |
| 2004 Pontiac Grand Prix | 454 | 9 | 58 | 46 | Fatalities reported |
| 2000 Ford Excursion | 533 | 6 | 49 | 37 | Fatalities reported |
| 1994 Ford Explorer | 1,207 | 7 | 82 | 109 | Fatalities reported |
| 1994 Ford F-150 | 676 | 13 | 101 | 60 | High concern |
| 1997 Ford Expedition | 853 | 9 | 74 | 52 | Fatalities reported |
| 1999 Buick Lesabre | 209 | 2 | 20 | 19 | Fatalities reported |
| 1999 Audi A6 | 217 | 9 | 23 | 12 | Fatalities reported |
| 1995 Dodge Neon | 976 | 11 | 55 | 126 | Fatalities reported |
| 2001 Toyota Camry | 272 | 4 | 11 | 70 | Fatalities reported |
| 1991 Ford Explorer | 609 | 11 | 63 | 57 | Fatalities reported |
| 1993 Pontiac Grand AM | 204 | 1 | 20 | 10 | Fatalities reported |
| 2003 Pontiac Grand AM | 325 | 5 | 5 | 27 | Fatalities reported |
| 2001 Ford Excursion | 209 | 7 | 19 | 17 | Fatalities reported |
| 2004 Chrysler PT Cruiser | 217 | 3 | 15 | 16 | Fatalities reported |
| 1997 Pontiac Grand Prix | 810 | 9 | 108 | 34 | Fatalities reported |
| 1999 Ford Escort | 325 | 2 | 11 | 79 | Fatalities reported |
| 2003 Volkswagen Passat | 634 | 7 | 94 | 14 | High concern |
| 2013 Toyota RAV4 | 257 | 2 | 29 | 22 | Fatalities reported |
| 1999 Toyota Camry | 501 | 2 | 42 | 99 | Fatalities reported |
| 2000 Toyota Camry | 454 | 4 | 28 | 106 | Fatalities reported |
| 2003 Dodge Neon | 202 | 5 | 20 | 23 | Fatalities reported |
| 1997 Ford Explorer | 1,731 | 12 | 53 | 155 | Fatalities reported |
| 2002 Toyota Camry | 953 | 4 | 20 | 252 | Fatalities reported |
| 1992 Ford Explorer | 633 | 7 | 63 | 47 | Fatalities reported |
| 1997 Chevrolet Lumina | 347 | 2 | 8 | 34 | Fatalities reported |
| 2012 Kia Forte | 292 | 4 | 23 | 20 | Fatalities reported |
| 1990 Jeep Cherokee | 270 | 9 | 11 | 15 | Fatalities reported |
| 1992 Mercury Grand Marquis | 255 | 3 | 27 | 22 | Fatalities reported |
| 1992 Ford F-150 | 470 | 9 | 39 | 20 | Fatalities reported |
| 1995 Ford Contour | 891 | 12 | 65 | 39 | Fatalities reported |
| 1991 Ford F-150 | 304 | 6 | 41 | 12 | High concern |
| 2007 Pontiac Grand Prix | 220 | 4 | 18 | 15 | Fatalities reported |
| 1997 Honda Accord | 460 | 15 | 10 | 42 | Fatalities reported |
| 1996 Ford Crown Victoria | 276 | 12 | 16 | 13 | Fatalities reported |
| 1998 Mercury Mountaineer | 236 | 6 | 23 | 22 | Fatalities reported |
| 1993 Ford Escort | 379 | 3 | 16 | 31 | Fatalities reported |
| 1998 Buick Regal | 302 | 7 | 41 | 7 | High concern |
| 1993 Ford Ranger | 232 | 10 | 15 | 31 | Fatalities reported |
| 1992 Ford Crown Victoria | 310 | 9 | 24 | 18 | Fatalities reported |
| 1998 Pontiac Grand Prix | 499 | 8 | 60 | 19 | Fatalities reported |
| 1998 Ford Ranger | 576 | 11 | 29 | 66 | Fatalities reported |
| 1998 Dodge Ram 1500 | 520 | 1 | 16 | 66 | Fatalities reported |
| 1996 Dodge Ram 1500 | 298 | 1 | 17 | 18 | Fatalities reported |
| 1999 Ford F-150 | 1,044 | 18 | 69 | 84 | Fatalities reported |
| 1995 Pontiac Grand AM | 409 | 1 | 42 | 59 | High concern |
| 1999 Dodge Grand Caravan | 432 | 5 | 13 | 26 | Fatalities reported |
| 2017 Toyota RAV4 | 307 | 3 | 24 | 33 | Fatalities reported |
| 1997 Toyota 4Runner | 261 | 4 | 2 | 35 | Fatalities reported |
| 1993 GMC Jimmy | 216 | 5 | 9 | 42 | Fatalities reported |
| 2007 Chevrolet Aveo | 216 | 2 | 13 | 25 | Fatalities reported |
| 1997 Ford F-150 | 2,758 | 26 | 262 | 165 | Fatalities reported |
| 2007 Toyota Avalon | 243 | 6 | 1 | 47 | Fatalities reported |
| 2005 Honda Civic | 316 | 15 | 9 | 74 | Fatalities reported |
| 2004 Toyota Camry | 638 | 3 | 11 | 199 | Fatalities reported |
| 2008 Buick Lucerne | 218 | 3 | 26 | 13 | High concern |
| 1999 Chevrolet Tahoe | 552 | 3 | 12 | 46 | Fatalities reported |
| 2005 Toyota Camry | 721 | 5 | 10 | 223 | Fatalities reported |
| 2003 Mini Cooper S | 217 | 2 | 21 | 11 | Fatalities reported |
| 1995 Plymouth Neon | 481 | 6 | 29 | 57 | Fatalities reported |
| 2002 Ford F-150 | 821 | 10 | 95 | 51 | High concern |
Most complained-about cars by volume
Raw complaint countThe same record ordered the obvious way, and mostly a list of things that sold in enormous numbers. It is here as the counterweight to the table above, not as a second opinion on it.
| Vehicle | Complaints | Recalls | Fires | Crashes | Assessment |
|---|---|---|---|---|---|
| 2010 Ford Fusion | 5,131 | 13 | 9 | 122 | Do not drive |
| 2012 Ford Focus | 3,770 | 8 | 15 | 107 | Fatalities reported |
| 2000 Ford Focus | 3,686 | 18 | 118 | 248 | Fatalities reported |
| 2011 Hyundai Sonata | 3,380 | 14 | 112 | 116 | Fatalities reported |
| 1995 Ford Windstar | 3,326 | 8 | 50 | 136 | Fatalities reported |
| 2002 Ford Explorer | 3,295 | 10 | 57 | 144 | Fatalities reported |
| 2013 Ford F-150 | 2,994 | 3 | 35 | 78 | Fatalities reported |
| 2007 Toyota Camry | 2,888 | 10 | 64 | 271 | Fatalities reported |
| 2010 Toyota Prius | 2,823 | 10 | 13 | 183 | Fatalities reported |
| 2011 Ford Fusion | 2,795 | 9 | 11 | 80 | Do not drive |
| 1997 Ford F-150 | 2,758 | 26 | 262 | 165 | Fatalities reported |
| 2013 Ford Escape | 2,753 | 18 | 91 | 49 | Do not drive |
| 2017 Ford Escape | 2,704 | 4 | 15 | 39 | Above average |
| 2014 Jeep Cherokee | 2,650 | 13 | 16 | 56 | High concern |
| 2018 Ram 2500 | 2,607 | 10 | 5 | 39 | Fatalities reported |
| 2014 Ford Focus | 2,606 | 12 | 9 | 68 | Do not drive |
| 2012 Ford Fusion | 2,517 | 6 | 9 | 107 | Do not drive |
| 2016 Ford Explorer | 2,465 | 15 | 14 | 39 | Above average |
| 2013 Ford Edge | 2,447 | 2 | 7 | 33 | Fatalities reported |
| 2014 Jeep Grand Cherokee | 2,384 | 19 | 40 | 151 | High concern |
| 2006 Chevrolet Cobalt | 2,330 | 6 | 14 | 164 | Fatalities reported |
| 2018 Ford F-150 | 2,327 | 19 | 33 | 64 | Fatalities reported |
| 2013 Nissan Altima | 2,314 | 12 | 9 | 63 | Fatalities reported |
| 2013 Ford Explorer | 2,237 | 12 | 11 | 44 | Fatalities reported |
| 2011 Ford F-150 | 2,194 | 6 | 19 | 46 | Above average |
| 2018 Honda CR-V | 2,163 | 5 | 2 | 46 | Above average |
| 2013 Ford Focus | 2,112 | 12 | 12 | 49 | Fatalities reported |
| 2016 Ford F-150 | 2,093 | 14 | 25 | 58 | High concern |
| 2014 Ford Escape | 2,089 | 16 | 104 | 47 | Fatalities reported |
| 2010 Ford Escape | 2,071 | 5 | 3 | 29 | Above average |
| 2004 Toyota Sienna | 2,062 | 10 | 8 | 51 | Fatalities reported |
| 2005 Jeep Grand Cherokee | 2,052 | 5 | 24 | 82 | High concern |
| 2004 Ford F-150 | 2,029 | 16 | 40 | 75 | Fatalities reported |
| 2007 Toyota Prius | 2,004 | 4 | 9 | 124 | Fatalities reported |
| 2015 Chrysler 200 | 1,993 | 8 | 24 | 100 | High concern |
| 2003 Honda Accord | 1,987 | 24 | 18 | 153 | Fatalities reported |
| 2008 Ford Escape | 1,974 | 5 | 6 | 59 | High concern |
| 1999 Dodge Durango | 1,967 | 5 | 20 | 106 | Fatalities reported |
| 1998 Ford Explorer | 1,959 | 14 | 102 | 181 | Fatalities reported |
| 2008 Chrysler Town And Country | 1,939 | 7 | 17 | 29 | Above average |
| 2013 Hyundai Sonata | 1,917 | 9 | 98 | 93 | Fatalities reported |
| 2006 Pontiac G6 | 1,910 | 7 | 11 | 90 | Fatalities reported |
| 2018 Honda Accord | 1,897 | 6 | 4 | 35 | Above average |
| 2018 Jeep Wrangler | 1,827 | 14 | 25 | 22 | High concern |
| 2018 Ford Escape | 1,826 | 4 | 6 | 26 | Above average |
| 2015 Ford Explorer | 1,814 | 9 | 1 | 37 | Above average |
| 2002 Jeep Liberty | 1,808 | 14 | 21 | 174 | Fatalities reported |
| 2011 Ford Edge | 1,803 | 3 | 4 | 23 | Above average |
| 2015 Jeep Cherokee | 1,794 | 11 | 29 | 45 | High concern |
| 2013 Ford Fusion | 1,792 | 19 | 91 | 63 | Fatalities reported |
Why this is a proportion and not a count
The obvious way to build this page is to add up fires, crashes and deaths and sort by the total. We did that first, and it produced a ranking of America’s best-selling vehicles. The Ford F-150 came first, six more Fords filled out the top ten, and the reason was arithmetic rather than engineering: the more of something there is on the road, the more of everything gets reported about it, including the serious things.
So the ordering is a ratio instead. Fleet size inflates the number of severe complaints and the number of complaints overall in the same proportion, so dividing one by the other cancels it out. What survives is a different and more useful question: when someone does complain about this car, how likely is it that they are describing a fire rather than a rattle.
A worked example
The 2007 Toyota Camry is the clearest case. It has 2,888 complaints on file — more than almost anything else of its era — and under the count-based ordering it sat at number 10 on this page. By share of serious failures it sits at 649. Nothing about the car changed; the arithmetic stopped rewarding it for being common.
The detail is in what those complaints are about. Only 2.2% of them mention a fire and 9.4% a crash. The three largest clusters are engine (338 complaints, 1 crash), vehicle speed control (320 complaints, 93 crashes) and visibility (279 complaints, 0 crashes). These are real problems and owners were right to file them. They are mostly problems of durability and irritation, not of danger, and a ranking that cannot tell those apart is not measuring what its heading claims.
For the same reason, the 1994 model year of the same car carries a severity share of 4.46 against this one’s 1.05 — several times higher — and never appeared on the old list at all, because far fewer people filed anything about it.
What the proportion still cannot do
It is not incidents per thousand vehicles. That would need production or registration figures, and NHTSA publishes neither. The one field that looks like a fleet size — the number of vehicles a recall potentially affected — is the sum of every campaign’s scope, so it reaches 22.9 million for a single model year of F-150 and counts the same truck once per recall. It cannot be a denominator.
You will also see the same model appear several years running near the top. That is not a fault in the ordering: a defect usually spans a generation, so when one year of a car is bad on this measure its neighbours generally are too.
What this page does not cover
There is no ranking of the most reliable cars here, because the data cannot support one. NHTSA collects complaints; a model with few of them may be genuinely sound, or rare, or owned by people who never file. Absence of evidence is not evidence of quality, and a "most reliable" list built from this source would be inventing a signal that is not in it.
Recalls that carry a do-not-drive advisory → · Every manufacturer on file → · How the figures are calculated →