The least reliable cars on record

Two rankings drawn from the same 1,579,171 owner complaints on file with NHTSA. The first is ordered by how often a complaint about the car turns out to be serious, the second by how many complaints there are at all. They are not the same list, and the difference is the interesting part.

How to read this

Complaints are unverified reports from owners. Neither table is a verdict on an individual car: age, mileage, maintenance and luck decide more about one particular vehicle than anything visible here.

Worst cars by share of serious failures

Fires, crashes, injuries, deaths

The proportion of this vehicle’s complaints that describe something dangerous, rather than the number of them. Minimum 200 complaints, below which the ratio is noise.

VehicleComplaintsRecallsFiresCrashesAssessment
2001 Pontiac Grand Prix3081010614Fatalities reported
1992 Lincoln Town Car24949311Fatalities reported
1991 Ford Aerostar22346923Fatalities reported
2000 Pontiac Grand Prix461916210High concern
2000 Ford F-1501,0751734381Fatalities reported
1999 Pontiac Grand Prix412812513Fatalities reported
1990 Lincoln Town Car20946422High concern
2002 Pontiac Grand Prix33079619Fatalities reported
2000 Dodge Stratus21696416High concern
1999 Dodge Stratus25175923Fatalities reported
1996 Ford F-15032477521Fatalities reported
2000 Ford Expedition8901119955Fatalities reported
2001 Ford F-1501,2361924891Fatalities reported
2002 Ford Expedition34046919Fatalities reported
1999 Chrysler Town And Country36292818Fatalities reported
2014 Tesla Model S3679952Fatalities reported
1996 Ford Explorer1,4501137197Fatalities reported
1991 Ford Escort32746120Fatalities reported
2001 Ford Expedition578109538Fatalities reported
1994 Toyota Camry28731056Fatalities reported
2001 Ford F-25022092416Fatalities reported
1995 Ford F-150626711447Fatalities reported
1993 Lincoln Mark Viii2394716Fatalities reported
1994 Ford Aerostar25752822Fatalities reported
1999 Buick Regal2468448Fatalities reported
1995 Chevrolet Camaro21662239Fatalities reported
1994 Ford Escort27921651Fatalities reported
1996 Ford Ranger41381841Fatalities reported
2000 Ford F-250 SD23342515Fatalities reported
1996 Chevrolet Suburban36041220Fatalities reported
2000 Chevrolet Monte Carlo23383512Fatalities reported
1997 Ford Escort54328367High concern
2002 Volkswagen Jetta70277131Fatalities reported
1994 Pontiac Grand AM37722959Fatalities reported
2015 Toyota RAV430544137Fatalities reported
1992 Ford Aerostar31753029Fatalities reported
2002 Nissan Maxima2059027Fatalities reported
2001 Ford Explorer375122164Fatalities reported
2003 Volkswagen Jetta45747025Fatalities reported
2000 Ford F-250326101433Fatalities reported
2004 Pontiac Grand Prix45495846Fatalities reported
2000 Ford Excursion53364937Fatalities reported
1994 Ford Explorer1,207782109Fatalities reported
1994 Ford F-1506761310160High concern
1997 Ford Expedition85397452Fatalities reported
1999 Buick Lesabre20922019Fatalities reported
1999 Audi A621792312Fatalities reported
1995 Dodge Neon9761155126Fatalities reported
2001 Toyota Camry27241170Fatalities reported
1991 Ford Explorer609116357Fatalities reported
1993 Pontiac Grand AM20412010Fatalities reported
2003 Pontiac Grand AM3255527Fatalities reported
2001 Ford Excursion20971917Fatalities reported
2004 Chrysler PT Cruiser21731516Fatalities reported
1997 Pontiac Grand Prix810910834Fatalities reported
1999 Ford Escort32521179Fatalities reported
2003 Volkswagen Passat63479414High concern
2013 Toyota RAV425722922Fatalities reported
1999 Toyota Camry50124299Fatalities reported
2000 Toyota Camry454428106Fatalities reported
2003 Dodge Neon20252023Fatalities reported
1997 Ford Explorer1,7311253155Fatalities reported
2002 Toyota Camry953420252Fatalities reported
1992 Ford Explorer63376347Fatalities reported
1997 Chevrolet Lumina3472834Fatalities reported
2012 Kia Forte29242320Fatalities reported
1990 Jeep Cherokee27091115Fatalities reported
1992 Mercury Grand Marquis25532722Fatalities reported
1992 Ford F-15047093920Fatalities reported
1995 Ford Contour891126539Fatalities reported
1991 Ford F-15030464112High concern
2007 Pontiac Grand Prix22041815Fatalities reported
1997 Honda Accord460151042Fatalities reported
1996 Ford Crown Victoria276121613Fatalities reported
1998 Mercury Mountaineer23662322Fatalities reported
1993 Ford Escort37931631Fatalities reported
1998 Buick Regal3027417High concern
1993 Ford Ranger232101531Fatalities reported
1992 Ford Crown Victoria31092418Fatalities reported
1998 Pontiac Grand Prix49986019Fatalities reported
1998 Ford Ranger576112966Fatalities reported
1998 Dodge Ram 150052011666Fatalities reported
1996 Dodge Ram 150029811718Fatalities reported
1999 Ford F-1501,044186984Fatalities reported
1995 Pontiac Grand AM40914259High concern
1999 Dodge Grand Caravan43251326Fatalities reported
2017 Toyota RAV430732433Fatalities reported
1997 Toyota 4Runner2614235Fatalities reported
1993 GMC Jimmy2165942Fatalities reported
2007 Chevrolet Aveo21621325Fatalities reported
1997 Ford F-1502,75826262165Fatalities reported
2007 Toyota Avalon2436147Fatalities reported
2005 Honda Civic31615974Fatalities reported
2004 Toyota Camry638311199Fatalities reported
2008 Buick Lucerne21832613High concern
1999 Chevrolet Tahoe55231246Fatalities reported
2005 Toyota Camry721510223Fatalities reported
2003 Mini Cooper S21722111Fatalities reported
1995 Plymouth Neon48162957Fatalities reported
2002 Ford F-150821109551High concern

Most complained-about cars by volume

Raw complaint count

The same record ordered the obvious way, and mostly a list of things that sold in enormous numbers. It is here as the counterweight to the table above, not as a second opinion on it.

VehicleComplaintsRecallsFiresCrashesAssessment
2010 Ford Fusion5,131139122Do not drive
2012 Ford Focus3,770815107Fatalities reported
2000 Ford Focus3,68618118248Fatalities reported
2011 Hyundai Sonata3,38014112116Fatalities reported
1995 Ford Windstar3,326850136Fatalities reported
2002 Ford Explorer3,2951057144Fatalities reported
2013 Ford F-1502,99433578Fatalities reported
2007 Toyota Camry2,8881064271Fatalities reported
2010 Toyota Prius2,8231013183Fatalities reported
2011 Ford Fusion2,79591180Do not drive
1997 Ford F-1502,75826262165Fatalities reported
2013 Ford Escape2,753189149Do not drive
2017 Ford Escape2,70441539Above average
2014 Jeep Cherokee2,650131656High concern
2018 Ram 25002,60710539Fatalities reported
2014 Ford Focus2,60612968Do not drive
2012 Ford Fusion2,51769107Do not drive
2016 Ford Explorer2,465151439Above average
2013 Ford Edge2,4472733Fatalities reported
2014 Jeep Grand Cherokee2,3841940151High concern
2006 Chevrolet Cobalt2,330614164Fatalities reported
2018 Ford F-1502,327193364Fatalities reported
2013 Nissan Altima2,31412963Fatalities reported
2013 Ford Explorer2,237121144Fatalities reported
2011 Ford F-1502,19461946Above average
2018 Honda CR-V2,1635246Above average
2013 Ford Focus2,112121249Fatalities reported
2016 Ford F-1502,093142558High concern
2014 Ford Escape2,0891610447Fatalities reported
2010 Ford Escape2,0715329Above average
2004 Toyota Sienna2,06210851Fatalities reported
2005 Jeep Grand Cherokee2,05252482High concern
2004 Ford F-1502,029164075Fatalities reported
2007 Toyota Prius2,00449124Fatalities reported
2015 Chrysler 2001,993824100High concern
2003 Honda Accord1,9872418153Fatalities reported
2008 Ford Escape1,9745659High concern
1999 Dodge Durango1,967520106Fatalities reported
1998 Ford Explorer1,95914102181Fatalities reported
2008 Chrysler Town And Country1,93971729Above average
2013 Hyundai Sonata1,91799893Fatalities reported
2006 Pontiac G61,91071190Fatalities reported
2018 Honda Accord1,8976435Above average
2018 Jeep Wrangler1,827142522High concern
2018 Ford Escape1,8264626Above average
2015 Ford Explorer1,8149137Above average
2002 Jeep Liberty1,8081421174Fatalities reported
2011 Ford Edge1,8033423Above average
2015 Jeep Cherokee1,794112945High concern
2013 Ford Fusion1,792199163Fatalities reported

Why this is a proportion and not a count

The obvious way to build this page is to add up fires, crashes and deaths and sort by the total. We did that first, and it produced a ranking of America’s best-selling vehicles. The Ford F-150 came first, six more Fords filled out the top ten, and the reason was arithmetic rather than engineering: the more of something there is on the road, the more of everything gets reported about it, including the serious things.

So the ordering is a ratio instead. Fleet size inflates the number of severe complaints and the number of complaints overall in the same proportion, so dividing one by the other cancels it out. What survives is a different and more useful question: when someone does complain about this car, how likely is it that they are describing a fire rather than a rattle.

A worked example

The 2007 Toyota Camry is the clearest case. It has 2,888 complaints on file — more than almost anything else of its era — and under the count-based ordering it sat at number 10 on this page. By share of serious failures it sits at 649. Nothing about the car changed; the arithmetic stopped rewarding it for being common.

The detail is in what those complaints are about. Only 2.2% of them mention a fire and 9.4% a crash. The three largest clusters are engine (338 complaints, 1 crash), vehicle speed control (320 complaints, 93 crashes) and visibility (279 complaints, 0 crashes). These are real problems and owners were right to file them. They are mostly problems of durability and irritation, not of danger, and a ranking that cannot tell those apart is not measuring what its heading claims.

For the same reason, the 1994 model year of the same car carries a severity share of 4.46 against this one’s 1.05 — several times higher — and never appeared on the old list at all, because far fewer people filed anything about it.

What the proportion still cannot do

It is not incidents per thousand vehicles. That would need production or registration figures, and NHTSA publishes neither. The one field that looks like a fleet size — the number of vehicles a recall potentially affected — is the sum of every campaign’s scope, so it reaches 22.9 million for a single model year of F-150 and counts the same truck once per recall. It cannot be a denominator.

You will also see the same model appear several years running near the top. That is not a fault in the ordering: a defect usually spans a generation, so when one year of a car is bad on this measure its neighbours generally are too.

What this page does not cover

There is no ranking of the most reliable cars here, because the data cannot support one. NHTSA collects complaints; a model with few of them may be genuinely sound, or rare, or owned by people who never file. Absence of evidence is not evidence of quality, and a "most reliable" list built from this source would be inventing a signal that is not in it.

Recalls that carry a do-not-drive advisory → · Every manufacturer on file → · How the figures are calculated →