Owners filed 330 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 7 times.
When it fails
09220092,200 milesMedian miles at failure
242 complaints record an odometer reading. Failures cluster around 150,000–200,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
81
0
49
0
Engine and Engine Cooling
37
1
21
1
Electrical System
26
1
3
0
Visibility › Power Window Devices and Controls
12
0
0
0
Steering
9
0
0
0
Service Brakes, Hydraulic
9
1
0
1
Exterior Lighting
9
0
0
0
Air Bags
9
7
0
10
Engine and Engine Cooling › Engine
8
0
4
0
Vehicle Speed Control
6
2
1
0
7 safety recalls
Part 573 reports
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe15V701000
Filed Oct 26, 20151,003,556 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Risk. Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy. The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Defect. GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Risk. IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy. DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Steering09E005000
Filed Feb 17, 2009979 vehiclesDorman Products, Inc.
Defect. DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Risk. A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Remedy. DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
Engine and Engine Cooling08V118000
Filed Mar 12, 2008207,542 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING 207,542 MY 1997-2003 BUICK REGAL AND PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L SUPERCHARGED V-6 ENGINE. THESE VEHICLES HAVE HIGHER FRONT ROCKER COVER GASKET TEMPERATURES, CREATING THE POTENTIAL FOR EARLIER DEGRADATION OF THE FRONT ROCKER COVER GASKET AND EVENTUAL OIL SEEPAGE.
Risk. CERTAIN UNDERHOOD FIRES MAY BE CAUSED BY DROPS OF ENGINE OIL, FROM SEEPAGE OR SPILLAGE, BEING DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING. IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND, IN SOME INSTANCES, THE FIRE MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND.
Remedy. DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, ALONG WITH THE 1-3-5 SPARK PLUG WIRE RETAINERS, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. , FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. UNTIL THE REMEDY IS COMPLETED, GM STRONGLY RECOMMENDS THAT OWNERS OBSERVE THE FOLLOWING IMPORTANT PRECAUTIONS (1) THAT OWNERS DO NOT PARK THEIR VEHICLE IN A GARAGE, CAR PORT, OR OTHER STRUCTURE; (2) IF OWNERS NOTICE A BURNING ODOR, THEY SHOULD HAVE THEIR DEALER INSPECT THE VEHICLE. THE DEALER WILL INSPECT THE VEHICLE WITHOUT CHARGE; (3) USE PREMIUM FUEL (91 OCTANE OR HIGHER) IN THE VEHICLE AS RECOMMENDED IN THE VEHICLE'S OWNER MANUAL. OWNERS MAY CONTACT BUICK AT 1-866-608-8080 OR PONTIAC AT 1-800-620-7668, OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices07E021000
Filed Mar 12, 2007742 vehiclesDelphi
Defect. CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk. FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Remedy. DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
What owners reported
Newest filings
Engine and Engine Cooling
Filed Oct 9, 202538,500 milesOH
The contact owns a 2002 Pontiac Grand Prix. The contact received notification of NHTSA Campaign Number: 15V701000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be serviced because it was an older vehicle, and the dealer informed the contact that the recall part had been discontinued. The contact was referred to the manufacturer for assistance. The vehicle was then taken to Christian Brothers Automotive, where it was serviced, and the contact was informed that engine oil was leaking onto the exhaust manifold. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,500.
Fuel/Propulsion SystemFire
Filed May 29, 2023OR
On May 27th 2023 just three days ago I went to start my car but it would not start, I tried two times then I smelled gas so I let it sit over night then the next day my friend went out to start it for me and it made a loud bang and the intake manifold exploded causing a fire and debris went everywhere, my is lucky he got away from the when he did or he would have been injured maybe even killed from the flames. I did not take any photos or report to anyone, a neighbor heard the load bang and came out to see if anyone was ok. There were no warning signals that appeared to my knowledge. There were 200,000 miles on the vehicle at time of the incident.
EngineFire
Filed Oct 2, 2022UT
I had just drove about 30 miles home and when I arrived my engine was was smoking a little more than was usual because of oil burn off. So I popped the hood and a fire started in the back of the engine where I was having problems previously with the power steering pump. Obviously when I opened the hood it helped the fire and it grew. Took 30 minutes to put out. Car is now out of commission and I don't know what to do.
Air BagsCrash2 injured
Filed Jan 10, 2022WI
I was driving a red 2002 Pontiac. While sitting at a stop sign and the driver of a 2012 Ford Fiesta was going 55-60 MPH and ran in the back of my vehicle.
Fuel/Propulsion SystemFire1 injured
Filed Nov 25, 2021OH
The night of the incident I was driving to my brother's house when I pulled over lifted the hood it burst into flames
Engine and Engine CoolingFire
Filed Feb 26, 2020150,000 milesMT
TL* THE CONTACT OWNS A 2002 PONTIAC GRAD PRIX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED BY AN INDEPENDENT MECHANIC FOR A TUNE-UP, OIL CHANGE AND NO FAILURE CODES FOUND. THE CONTACT STATED AFTER RETRIEVING THE VEHICLE FROM THE MECHANIC, SHE WAS DRIVING APPROXIMATELY 45 MPH WHEN SMOKE WAS SEEN COMING THROUGH THE GEAR SHIFT ASSEMBLY AND A BURNING ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. SHE PULLED OVER AND UPON EXITING THE VEHICLE, LOOKED UNDERNEATH THE VEHICLE AND SAW FLAMES. THE CONTACT STATED SHE EXTINGUISHED THE FIRE BY USING WATER AND GATORADE. THE CONTACT STATED THAT THE FIRE WAS IN THE EXHAUST AREA OF THE VEHICLE. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE CONTACT STATED THAT THE INDEPENDENT MECHANIC WAS CONTACTED AND INFORMED HER THAT THE VEHICLE WAS SAFE TO DRIVE HOME HOWEVER, THE VEHICLE HAS BEEN STALLING AFTER THE FIRE. THE VEHICLE STALLS AFTER THE FIRE. THE MANUFACTURER AND DEALER WERE NOT CONTACTED ABOUT THE FAILURE. THE CONTACT STATED THAT SHE WAS UNAWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 150,000. *DT
Engine
Filed Jan 18, 202097,000 milesIA
LARGE AMOUNTS OF OIL IS ACCUMULATING ON TOP OF THE ENGINE. DURING HARD BRAKING/TURNING, THIS OIL CAN SPILL OFF THE ENGINE ONTO THE HOT EXHAUST.
Steering
Filed Dec 8, 2019200,000 milesNV
BOUGHT THE CAR IN APRIL OF 2017. HAD TO REPLACE RACK AND PINION. A FEW MONTHS DOWN THE ROAD WAS DRIVING CAR AND STEERING WHEEL BECAME LOOSE AND IT TURNED HALFWAY TO THE LEFT TO KEEP CAR STRAIGHT. RACK AND PINION BUSTED. REPLACED RACK AND PINION AGAIN PLUS STRUTS AND THE CAR WILL MAKE POPPING SOUNDS WHEN TURNING STEEERING WHEEL. THE FRONT END OF MY CAR HAS BEEN PRETTY MUCH REPLACED TWICE. SCARY TO DRIVE.
Electrical System
Filed Oct 7, 201940,000 milesFL
II HAD A NO ENGINE CRANK-NO DASHBOARD LIGHTS, INTERMINTENT START. CWAS PARKED NAD NOT MOVING. THE PROBLEM I CAUSED BY THE THE IGNITION SWITCH AND PASS KEY SYSTEM. GM HAD THIS PROBLEM IN 2004 ON THE COLBOLT. 6DEATHS DUE TO LOSS OF ENGINEPOWER, STEERING AND POWER BRAKES. I WILL NOT DRIVE THIS CAR,TILL IGET IT REPAIRED. I AM THE ORIGIONAL OWNER WITH 40000 MILES USE.
Engine
Filed Oct 4, 2019132,000 milesNV
LOWER INTAKE MANIFOLD LEAKING COOLANT INTO ENGINE, SAFETY HAZARD, INEVITABLE EMISSIONS FAILURE. MANY RECALLS REGARDING PONTIAC GRAND PRIX WITH THE ISSUE
Steering
Filed Sep 6, 201967,000 milesCA
IN 04 I HAD MY RACK N PINION REPLACED CAUSE LEFT SIDE BROKE MATAGA OF STOCKTON DID IT THEY ALSO REPLACED POWER STEERING PUMP EVER SINCE THEN I'VE HAD PROBLEMS WITH THE STEERING AND NOW IT'S WORSE I'VE REPLACED THE POWER STEERING PUMP BUT IT STILL STEERS HARD ALSO THE STEERING DOESN'T FEEL RIGHT VERY SENSITIVE AT TIMES LIKES TO WANDER AND I HAVE TO USE THE BUTTON UNDERNEATH THE STEERING COLUMN TO RELEASE MY KEY I REPLACED THE INTERMEDIATE STEERING SHAFT STILL DOESN'T FEEL SAFE I SAW IN 09 YOU HAD A RECALL ON STEERING KNUCKLES I NEVER RECEIVED IT CAN I GET A RECALL ON THAT TO GET REPLACED THANK YOU
Service Brakes
Filed Jun 29, 2019128,000 milesAZ
AFTER INSTALLING A AFTERMARKET INDIGLO REVERSE GAUGE OVERLAY ABS LIGHT APPEARED ON INSTRUMENT CLUSTER AND NEVER WENT OFF. CAR WAS STATIONARY. CHECKED FUSES, TRIED TO RESET BY TURNING IGNITION TO THE ON POSITION AND PUMPING THE BRAKES THREE TIMES WORKED ONCE THEN CAME BACK ON. THEN TRY DISCONNECTING THE BATTERY FOR 20 MINUTES BUT IT DID NOT WORK. O'REILLY'S AUTO DID HE SCAN COACH WITH POINTING TOWARDS THE ASB SENSOR BRAKES FEEL GOOD AND NORMALLY. I INCLUDED TWO IMAGES ONE WITH THE OLD OVERLAY ON THE INSTRUMENT CLUSTER THE OTHER PICTURE IS WHEN I TOOK THE OLD ONE OFF TO PUT THE NEW ONE ON WHICH IS WHEN THE LIGHT CAME ON
Fuel/Propulsion SystemFire
Filed Mar 8, 2019122,084 milesNJ
MY CAR WOULDN'T START SO I CALLED AAA. THE MAN TRIED TO START THE CAR BEFORE HE ATTEMPTED TO JUMP IT. WHEN HE TURNED THE KEY, THE CAR EXPLODED AND CAUGHT FIRE. THANK GOODNESS HE HADN'T OPENED THE HOOD BECAUSE I WAS STANDING NEXT TO THE CAR AND COULD HAVE BEEN KILLED FROM THE FLYING DEBRIS. WHEN WE OPENED THE HOOD TO PUT OUT THE FIRE, THE INTAKE MANIFOLD WAS COMPLETELY DESTROYED AND IN PIECES. I ENDED UP HAVING THE CAR TOWED AND THEY REPLACED THE INTAKE MANIFOLD AND THE FUEL RAILS COSTING ME $900. YESTERDAY I WENT TO START THE CAR AND IT ACTED LIKE IT DIDN'T WANT TO START AGAIN BUT FINALLY IT DID BUT I DID HEAR A POP. WHEN I RESEARCHED THE PROBLEM ONLINE, I FOUND AN ARTICLE ABOUT CHEVY IMPALAS EXPLODING BUT FROM READING THE COMMENTS, IT APPEARS THIS IS A PROBLEM WITH ALL GM CARS FROM THAT TIME PERIOD. I'M LINKNG THE ARTICLE SO YOU CAN READ THE REVIEWS AND CAN SEE THAT THIS IS STILL AN ONGOING PROBLEM. THE OPENING COMMENT EXPLAINS THAT THERE WAS A PREVIOUS RECALL ABOUT THIS VERY SAME PROBLEM IN THE LATE 1990'S. THE PROBLEM IS WITH DEFECTIVE FUEL PRESSURE REGULATORS. EVERYTHING DESCRIBED IS EXACTLY WHAT HAPPENED WITH MY CAR ON FEBRUARY 6 OF THIS YEAR. I NOW KNOW I NEED TO HAVE THE REGULATOR REPLACED OR IT MIGHT HAPPEN AGAIN. I'M A SENIOR ON LIMITED INCOME AND I CAN'T AFFORD THIS EXPENSE, ESPECIALLY WHEN IT'S A PROBLEM THAT SHOULD HAVE BEEN FIXED WITH A RECALL. UNFORTUNATELY, I DIDN'T TAKE ANY PHOTOS OF THE INCIDENT BUT I HAVE THE REPAIR BILL AND I'M SURE I COULD GET A STATEMENT
EngineFire
Filed Jan 19, 2019190,000 milesIN
MY 2002 PONTIAC GRAND PRIX WITH A 3.8 LITER ENGINE CAUGHT FIRE WHILE I WAS OUT OF STATE IN DETROIT DOING TRAINING FOR WORK. I PARKED AT THE HOTEL I WAS STAYING AT AFTER A SHORT TRIP TO DINNER AND BACK I PARK MY CAR AND 15 MIN. LATER I HEARD TWO LOAD POPS (NOISE WAS FRONT TIRES BLEW OUT BECAUSE THE FIRE GOT TO HOT) AND LOOKED OUTSIDE MY HOTEL ROOM AND MY CAR WAS ON FIRE AND A CO-WORKERS CAR PARKED NEXT TO MY CAR CAUGHT ON FIRE THERE WAS HOTEL DAMAGE. PLUS TWO CARS TOTALED AND NO WAY HOME. IT SUCKS! THERE WAS A RECALL ON THE CAR INVOLVING ENGINE FIRES. I TOOK THE CAR TO A GM DEALER AND HAD THE RECALL WORK DONE A YEAR AGO. NICE WORK GM!
Engine
Filed Jan 2, 2019201,464 milesNE
HAD A RECALL FOR MY CAR. NO LOW COOLANT LIGHT WAS OFF BEFORE AS INSTRUCTED WENT TO A DEALER TO FIX THE RECALL GATEWAY MOTORS IN BROKEN BOW DID THE RECALL LOW COOLANT LIGHT CAME ON AFTER THE REPAIR WAS DONE SO I CONTACTED SANDHILLS MOTOR TO LET THEM LOOK AT IT. SAID THERMOSTAT WAS BAD HAD IT REPLACED OVER $200 DOLLARS FOR THAT I TOOK IT BACK TO GATEWAY MOTORS IN BROKEN BOW TO SEE WHAT IS WRONG WITH IT QUOTED ME A $500 DOLLAR REPAIR TO AVOID CATASTROPHIC DAMAGE I'M NOT RICH SO IT GOES FROM A FREE RECALL FIX TO ME PAYING OVER $700
EngineFire
Filed Nov 26, 2018166,000 milesCT
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HEARD A BOOM SOUND AND SAW WHITE SMOKE UNDER THE HOOD. WHEN THE CONTACT LOOKED UNDER THE HOOD, SHE NOTICED THAT A PISTON WAS DISLODGED. THE VEHICLE WAS TOWED TO SCRANTON CHEVROLET OF NORWICH (774 W THAMES ST, NORWICH, CT 06360, (860) 889-3333) WHERE IT WAS STATED THAT TWO UNKNOWN PARTS NEEDED TO BE ORDERED TO REPAIR THE FAILURE AND PROVIDED THE CONTACT WITH A RENTAL VEHICLE. WHILE THE VEHICLE WAS AT THE DEALER, A FIRE STARTED IN THE ENGINE AND COMPLETELY DESTROYED THE ENGINE. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT ASSIST AND INFORMED HER TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 166,000.
Air BagsCrash1 injured
Filed Nov 12, 201895,845 milesVA
AIR BAGS DID NOT DEPLOY WITH FRONT END DAMAGE
EngineFire
Filed Nov 2, 2018WI
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE EMITTED SMOKE FROM THE EXHAUST MANIFOLD. THE CONTACT NOTICED A STRONG CHEMICAL BURNING ODOR INSIDE THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND A LARGE CLOUD OF SMOKE APPEARED UNDER THE HOOD. THE CONTACT STATED THAT THE SMOKE SUBSIDED AND THE VEHICLE WAS ABLE TO BE DRIVEN TO HER RESIDENCE. THERE WERE NO INJURIES. AN INDEPENDENT MECHANIC DIAGNOSED THAT OIL WAS DEPOSITED ONTO THE ENGINE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Fuel/Propulsion System
Filed Oct 30, 2018168,000 milesIL
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THERE WAS AN ODOR OF FUEL DETECTED. THE CONTACT NOTICED SMALL SPOTS OF FUEL ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE FUEL LINE WAS CORRODED CAUSING THE FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 8-4762625119. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
EngineFire
Filed Oct 29, 2018135,000 milesOH
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE WAS SEEN COMING FROM UNDER THE HOOD OF THE VEHICLE. AFTER STOPPING THE VEHICLE FLAMES HAD ENGULFED THE FRONT OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 135,000.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 26, 2015. Source: NHTSA Office of Defects Investigation.