Owners filed 1,808 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 14 times.
When it fails
08200282,002 milesMedian miles at failure
1,045 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
460
49
2
70
Suspension › Front › Control Arm › Lower Ball Joint
275
21
0
23
Suspension
65
5
0
4
Engine
60
0
2
0
Fuel/Propulsion System
57
0
1
0
Electrical System
53
0
5
2
Fuel System, Gasoline
52
0
0
0
Air Bags › Frontal
47
41
1
38
Suspension › Front
41
2
0
5
Seat Belts › Front › Buckle Assembly
39
1
0
1
14 safety recalls
Part 573 reports
Air Bags › Frontal15V046000
Filed Jan 28, 2015752,644 vehiclesChrysler (fca Us Llc)
Defect. Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Risk. Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Remedy. Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Structure13V252000
Filed Jun 19, 20131,560,000 vehiclesChrysler Group Llc
Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Risk. A fuel leak in the presence of an ignition source may result in a fire.
Remedy. Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Air Bags › Frontal › Sensor/Control Module-inactive12V527000
Filed Nov 8, 2012744,822 vehiclesChrysler Group Llc
Defect. Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Risk. Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Remedy. Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Suspension › Front › Hub12E047000
Filed Oct 22, 2012892 vehiclesTimken Corporation
Defect. Timken is recalling certain non-formed, front wheel hubs, part number HA599467, which were sold to retail and automotive distributors in the automobile aftermarket as front wheel hub replacements designed only for use on certain 2002 through 2005, 4X4, non-ABS, Jeep Liberty vehicles. These front wheel hub units can be mistakenly sold to owners and installed on 4X2 versions of the Jeep vehicles.
Risk. If the non-formed hub unit is installed on a Jeep Liberty 4x2 model (which does not use an axle nut for hub retention), the vehicle wheel will not be secure and a front wheel separation may occur, increasing the risk of a crash.
Remedy. Timken has notified retail stores that have received the subject parts. The front wheel hubs will be replaced free of charge. Owners who may have purchased the affected units should contact Timken at 1-330-471-3693 for more information. This recall is being conducted by Timken, not Chrysler/Jeep.
Suspension › Front › Control Arm09V119000
Filed Apr 9, 200943,489 vehiclesChrysler Llc
Defect. CHRYSLER IS RECALLING 42,469 MY 2002-2003 JEEP LIBERTY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN SALT BELT STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA. THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT MAY EXPERIENCE A LOSS OF LUBRICATION WHICH COULD LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION WHILE DRIVING.
Risk. FAILURE OF THE BALL JOINT COULD RESULT IN A LOSS OF STEERING CAPABILITY, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE FRONT UPPER CONTROL ARM ASSEMBLIES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 24, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Suspension › Front › Control Arm › Lower Ball Joint06V288000
Filed Aug 3, 2006826,687 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND LOOSENESS.
Risk. WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE FRONT LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 11, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Exterior Lighting06E065000
Filed Jul 17, 20063,593 vehiclesAj Motorsport
Defect. CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy. AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Exterior Lighting06E049000
Filed May 24, 200627,176 vehiclesCk Motorsport, Inc.
Defect. CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.
Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Showing 10 of 14 campaigns, newest first.
What owners reported
Newest filings
Steering
Filed Jul 5, 2026KS
The lower ball joint on passenger side failed. Didn't notice any symptoms prior to it breaking. I understand that it was apparently under recall. It was repaired around the recall date but it failed again and is considered recurring failure.
Air Bags
Filed Apr 17, 2025NC
A couple years ago I had the airbag light come on when you come to find out there was a recall on my jeep. I had it took to the dealership, they supposedly fixed it now my airbag light is back on.
Suspension
Filed Sep 26, 2024CA
At approximately 6:30 am 9/25/2024, I was transporting a friend to her home in a neighboring city. After ten minutes of travel, I exited a four lane bridge. As I slowed and set up for traffic negotiations, We heard a bang, like maybe tire blowout, I initiated a full stop to safety, disembarked vehicle to find that; THE RIGHT FRONT BALL JOINT HAD EXPERIENCED A CATASTROPHIC FAILURE! Thus, the tire was sliced the tire mount rim was deeply grooved. Had vehicle towed to my home. It is in the condition left by the towing company. So, I called my neighborhood dodge boys and wàs assured that "they were not obligated not interested in repairing this near calamity, for the "RECALLED LOWER BALL JOINT COMPONENTS WERE DEALT WITH IN 2006.. TOO MANY YEARS HAVE PASSED FOR THIS EVENT TO BE REPAIRED BY RECALL OR WARRANTY". OK THEN, HOW ABOUT THE AIRBAG OPEN RECALL AT THE STEERING WHEEL.. REPLY, NO. NOTHING MISSED OR ELIGIBLE. Well, that's it.. Thanks for the venting space. And seriously, thank you for what you do.
Exterior Lighting › Brake Lights
Filed Jul 13, 2024DE
I install an after market right side tail light assembly on my Jeep liberty, light is “plug and play” during check out I found the whole light assembly was improperly wired so I sent back to Amazon and ordered another from a different supplier when I received it, it was manufactured by the same company Eagle Eyes auto lamps. The safety issue that were experienced The tail light was on the bright element of the light bulb, the brake light was on the dim side of the same bulb The turn signal was the on the dim side of the bulb showing up not any brighter than a side marker light (very dim) Finally the reverse light was also wired on the dim side of the bulb and does not illuminate what’s behind the vehicle when backing up Both items have a Carparts.com inc label on them I called to talk to their technical department at 866-529-0412 to make them aware of the of the problem, however the customer service representative would not put my call through to the technical team. Both tail light I received acted the same and would have made my jeep dangerous to be on the road, my old tail light works properly just has a cosmetic crack and will be replaced with oem part already ordered
Service Brakes
Filed Feb 8, 2024MS
Well my 2002 jeep liberty has been messed up lately,it will just not crank so I thought it was the battery but it turned out to be the ignition switch also it did this off an on for about 6months ,the heat went out when I bought it and it will act as if it is overheating but it won't do anything for while then all of my windows have problems with the motor s in them the suspension, control arms I've had to change ,and the cruise control button will stick and keep going while you are driving it almost caused me to wreck on the interstate you have to turn the vehicle completely off once you get it to stop if you can get it to stop. out of all the vehicles I've had this is the first to take off by itself
SuspensionCrash
Filed Jun 23, 2023MO
Ball joints are coming apart and leaving me stranded on several occasions leading to costly repairs.
Service Brakes
Filed Aug 6, 2022GA
Can’t go over 60 miles n the brake shake The gas pedal seem to be look at I purchase it 4 $3000 at a car lot last month
Engine
Filed Nov 5, 2021VA
Manufacturing defect on EVAP canister, the nipple for the EVAP hose is too large for hose diameter, 3/8" hose cracks after a couple years when the rubber is not new, causing emissions test failure. Hose replaced several times.
Electrical System
Filed Jun 28, 2021118 milesTX
The contact owns a 2002 Jeep Liberty. The contact stated upon exiting the vehicle, the lights on the unlock and lock button remained illuminated, causing the battery to drain. The contact stated that the vehicle constantly had to be jump-started due to the failure. The contact stated that there was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 118.
Engine
Filed Mar 13, 2021UT
MY VEHICLE IS A 6 YR OLD LOW MILEAGE CHEVY EQUINOX THE STABILITRAK LIGHT CAME UP AS WELL AS THE SERVICE POWER STREERING. IT HAS ALSO LOST POWER IN THE HIGHWAY AND STALLS OR WON'T ACCELERATE AT TIMES WHICH MAKES IS VERY DANGEROUS SINCE I COULD GET HIT BY SOMEONE IN THE HIGHWAY. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAVE REPLACED O THEN SENSOR WHICH COST ME $400 BUT NOT FIXED I TOOK IT TO ANOTHER MECHANIC AND THEY REPLACED SOME FUSES AND SENSORS ANOTHER $500 STILL NOT FIXED. THE CAR IS NOW BACH AT THE DEALERSHIP AND IT HAS BEEN A FEW DAYS. THIS SEEMS TO BE. VERY COMMON PROBLEM WITH THE EQUINOX AS I HAVE SPOKEN TO A FEW PEOPLE WHO OWN ONE AND THEY JUST ENDED UP TRADING THEIR CAR. I DON'T WANT ANOTHER CAR PAYMENT AND FOR A 6 YEAR OLD CAR WITH LOW MILEAGE THIS IS NOT NORMAL
Power Train
Filed Jan 27, 2021SC
VEHICLE HAS 70,000 ORIGINAL OWNER MILES. PLACED THE TRANSMISSION IN PARK BUT THE LINKAGE HAD FAILED AND THE VEHICLE STAYED IN D AND STARTED TO ROLL OFF. THE LINKAGE ON THE SIDE OF THE TRANSMISSION HAD FAILED, THE PART IS: MANUAL CONTROL LEVER - MOPAR 52104177. IT HAS BEEN REVISED TWICE SINCE THE ORIGINAL VEHICLE. THE GRADE WAS VERY SLIGHT AND MY WIFE WAS STILL IN THE VEHICLE AND APPLIED THE PARKING BRAKE. THE MECHANIC THOUGHT THERE HAD BEEN A RECALL BUT COULD NOT FIND ONE. THE SAME PART IS USED ON MANY JEEP, DODGE, CHRYSLER VEHICLES AND HAS BEEN RECALLED ON SOME MODELS. IT IS A GREAT SAFETY HAZARD AS THE SHIFT LIVER IS IN PARK BUT THE TRANSMISSION IS NOT. I HAVE MADE A PURCHASE OF A REPLACEMENT PART BUT THE DEALER HAD TO ORDER A NEW ONE WHICH IS NOW: MANUAL CONTROL LEVER - MOPAR (52104177AC) AFTER HAVING BEEN REVISED TWICE.
Power Train
Filed Dec 20, 2020145,600 milesIN
THE CAR CHUGG IN AND OUT GOIN DOWN THE ROAD IF FEELS LIKE THE TRANSMISSION IS GOIN TO FALL OUT OF IT THE IT DIES THE STEERING SO SO BAD IT FEELS LIKE A TIRE IS GOIN TO FALL OF AT ANY MOMENT THE VALVE COHERE GASKET NEEDS REPLACED THE BRAKES ARE NON EXISTING I ALMOST CRASHED INTO SOME E HEAD ON AFTER IT DIED ON ME WHILE I WAS GOIN 50 MPH DOWN THE [XXX] I HAVE ONLY HAD THE CAR FOR 2 WEEK HOBART AUTO SALES HAVE IT TO ME IN REPLACE OF A VEHICLE THEY HAD SOLD ME THAT DIDN'T HAVE A TITLE TO IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air Bags
Filed Oct 28, 202091,000 milesPA
I HAVE A SAFETY RECALL THAT CANNOT BE FIXED ACCORDING TO TUNKHANNOCK AUTO MART AND SCRANTON DODGE. I'M EXPERIENCING ALL KIND OF MALFUNCTIONS DUE TO THE SENSOR BEING BAD I HAVE NO POWER, MY SHIFTING, FUEL ECONOMY ,HARD STARTS,EVERYTHING. THIS IS MY ONLY VEHICLE AND I NEED A VEHICLE UNTIL THIS IS RESOLVED
Air Bags
Filed Oct 27, 2020104,132 milesNC
MY VEHICLE SHOWS ZERO RECALLS SO IT HAD THE AIRBAG REPLACEMENT BUT THE AIRBAG LIGHT NOW COMES ON WHICH I THINK INDICATES THAT THE NEW AIRBAG HAS MALFUNCTIONED. IT SEEMS THEY STILL USED ANOTHER INFERIOR AIRBAG PRODUCT OR MAYBE DIDN'T ACTUALLY REPLACE THE OLD ONE. THE AIRBAG WARNING LIGHT COMES ON WHEN THE CAR IS CRANKED AND STAYS ON. THIS STARTED HAPPENING A FEW YEARS AGO SHORTLY AFTER THE AIRBAG "REPAIR" WAS MADE BY A DEALERSHIP AND THE AIRBAG WARNING LIGHT WILL SOMETIMES BE OFF AND SOMETIMES BE ON. I DON'T RECALL THE EXACT DATE THE REPAIR WAS MADE BUT , IT SEEMS IT WAS IMPROPERLY REPAIRED.
Vehicle Speed Control
Filed Sep 21, 2020200,000 milesIN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE ENGINE REVVED UP AND ACCELERATED FORWARD. THE BRAKE PEDAL WAS THEN DEPRESSED HOWEVER, THE ENGINE REMAINED REVVED UP. THE CONTACT TURNED OFF THE VEHICLE AND FUNCTIONED AS DESIGNED AFTER RESTARTED WITHOUT FURTHER FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Suspension
Filed Aug 24, 2020217,000 milesPA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING THE DRIVER'S SIDE BALL JOINT FRACTURED CAUSING THE LOWER CONTROL ARM TO SEPARATE IMPALING THE FRONT DRIVER'S SIDE TIRE. THE CONTACT MANAGED TO STEER THE VEHICLE INTO A GAS STATION WHERE A TOW TRUCK RESPONDED AND PICKED UP AND TOWED THE VEHICLE TO A SAFE PLACE WHERE THE VEHICLE REMAINED. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 217,000.
Air Bags
Filed Jul 20, 2020139,129 milesWI
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNSURE WHETHER THE FAILURE WAS DUE TO THE PASSENGER'S OR DRIVER'S SIDE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,129.
Suspension
Filed Jun 9, 2020150,000 milesNV
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE PASSENGER'S SIDE FRONT SUSPENSION FAILED. THE VEHICLE WAS TOWED TO PRESTIGE CHRYSLER JEEP DODGE LOCATED AT 6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOWER AND UPPER CONTROL ARMS AND BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 09V1190000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 150,000.
Air BagsCrash
Filed Mar 3, 2020184,000 milesAZ
AFTER A TIRE FAILURE AT 45MPH ON A PARKWAY VEHICLE DRIVER LOST CONTROL AND THE VEHICLE ROLLED 1 COMPLETE TIME. NO AIRBAGS DEPLOYED.
Air Bags
Filed Feb 22, 202075,000 milesFL
THE HORN MEMBRANE HAS FAILED AND IT WILL REQUIRE THE ENTIRE STEERING WHEEL AIRBAG TO BE REPLACED OR I AM STUCK WITH NO HORN. THE HORN SHOULD NOT BE TIED TO THE AIRBAG. THEY WANT 1,500 DOLLARS TO REPLACE THE AIRBAG WITH THE HORN. TO DATE I AM WITHOUT A HORN. STILL NO WORKING HORN WHICH IS AN ALERTING DEVICE TO OTHER MOTORISTS
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 28, 2015. Source: NHTSA Office of Defects Investigation.