“November 2010, I went to stop, the brake pedal went to the floor. I was able to stop using the parking brake, but was very close to rear-ending a carload of people. I had the truck towed to a repair shop. The mechanic told me that the front brake line had rusted out because it was mounted at the factory to the front axle on this 4-wheel drive truck causing it to vibrate and collect debris on it leading to a …”
Owner complaint, filed Sep 20, 2013 at 185,000 miles
“While driving through the neighborhood at 35 MPH, the posted speed, we lost brake control of the vehicle when the service brake was applied approaching an intersection with a stop sign. We were unable to stop the vehicle which entered the intersection and passed all of the way through it. The brake pedal was to the floor and not working properly.”
Owner complaint, filed Sep 11, 2011 at 174,231 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the brakesRecall (red: the brakes)NHTSA investigation opened
Complaints about the 1996 Suburban peaked in 1997, with 84 filed that year. No recall on file covers the brakes, the subject of 34% of the complaints. In 2014 owners filed 1 so far.
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.
Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
Defect. ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL.
Risk. IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER. OWNER NOTIFICATION BEGAN ON JUNE 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES, 2 AND 4-WHEEL DRIVE. SOLDER JOINTS NEAR THE WIRING HARNESS CONNECTOR CAN CRACK CAUSING THE WINDSHIELD WIPERS TO WORK INTERMITTENTLY.
Risk. THIS CONDITION CAN RESULT IN INOPERATIVE WIPERS, REDUCING A DRIVER'S VISIBILITY, AND INCREASING THE RISK OF A VEHICLE CRASH.
Remedy. DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER.
Defect. THESE VEHICLES WERE ASSEMBLED WITH THE THROTTLE CABLE CONTACTING THE DASH MAT WHICH COULD BIND THE THROTTLE. THIS DOES NOT MEET WITH THE MAXIMUM RETURN TIMES REQUIRED BY FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, "ACCELERATOR CONTROL SYSTEMS."
Risk. CONSEQUENCE OF NON-COMPLIANCE: THE ENGINE SPEED MAY NOT RETURN TO IDLE INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy. DEALERS WILL INSPECT FOR ADEQUATE THROTTLE CABLE TO DASH MAT CLEARANCE, AND IF THERE IS INSUFFICIENT CLEARANCE, CUT OUT A PORTION OF THE DASH MAT TO PROVIDE PROPER CLEARANCE.
All 4 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 7 name the 1996 Suburban.
Opened May 31, 2002Closed Jul 23, 2003Led to recall 03V159000visibility
As a result of this, and the precedinginvestigation, rq99-003, GM has expanded the population of safety recall 98v-150 (replacement of the windshield wiper control module) to include an additional 1.77 million vehicles.included are various 1994-1997 my m/l vans, s/t trucks and suvs, & c/k trucks and suvs.see attached technical report for details.
Bolt in the coupling, joining the upper intermediate and steering column shafts, falls out.total loss of steering occurs when the shafts then separate.
Repair instructions the manufacturer sent its dealers for the 1996 Suburban. Not recalls: the fix is usually free only while the car is under warranty.
equipment 10brakes 6electrical system 5engine 4transmission 3visibility 3fuel system 2tires 1
VEHICLES LEADING OR PULLING TO EITHER SIDE WHILE APPLYING THE BRAKES, AND PREMATURE FRONT BRAKE WEAR, ESPECIALLY VEHICLES THAT HAVE BEEN USED TO TOW A HEAVY LOAD. *YC
VEHICLE LEADING OR PULLING TO EITHER SIDE WHILE APPLYING THE BRAKES OR FRONT BRAKE WEAR NOT MEETING EXPECTATIONS. *YC
What owners reported
Newest filings
Steering
Filed Jun 27, 2014140,000 milesFL
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH WHILE TOWING A TRAILER, THE TRAILER BRAKES MALFUNCTIONED CAUSING THE WHEELS TO LOCK AND BLOWING THE TRAILER FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN HARNESS WAS UNDERSIDE CAUSING ONE OF THE WIRES TO BURN OUT. AS A RESULT, THE WIRING HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 250,000. UPDATED 08/11/2014*LJ
Service Brakes
Filed Sep 20, 2013185,000 milesMI
NOVEMBER 2010, I WENT TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO STOP USING THE PARKING BRAKE, BUT WAS VERY CLOSE TO REAR-ENDING A CARLOAD OF PEOPLE. I HAD THE TRUCK TOWED TO A REPAIR SHOP. THE MECHANIC TOLD ME THAT THE FRONT BRAKE LINE HAD RUSTED OUT BECAUSE IT WAS MOUNTED AT THE FACTORY TO THE FRONT AXLE ON THIS 4-WHEEL DRIVE TRUCK CAUSING IT TO VIBRATE AND COLLECT DEBRIS ON IT LEADING TO A PREMATURE FAILURE DUE TO RUST. IN DECEMBER 2012, AGAIN WHEN I WENT TO STOP FROM ABOUT 55 MPH ON THE FREEWAY, THE BRAKE PEDAL AGAIN WENT ALMOST COMPLETELY TO THE FLOOR, BUT AGAIN I WAS ABLE TO STOP BEFORE HITTING ANOTHER VEHICLE BY USING THE PARKING BRAKE AND RUNNING UP ON THE SHOULDER OF THE FREEWAY. THE MECHANIC TOLD ME THAT THIS TIME THE REAR BRAKE LINE HAD RUSTED OUT AT THE "T - INTERSECTION" WHERE THE BRAKE LINE RUNS FROM THE FRONT MASTER CYLINDER TO THE REAR AXLE AND SPLITS INTO 2 LINES AT THE T INTERSECTION. THE MECHANIC TOLD ME THAT THIS WAS A VERY COMMON PROBLEM ON THESE TRUCKS AS IT WAS A BAD DESIGN, BECAUSE THE T LAYS IN A RECESSED HOLDER ATTACHED TO THE REAR AXLE, ALLOWING DIRT, SALT AND WETNESS TO ACCUMULATE IN THIS AREA AND CAUSE PREMATURE RUST AND FAILURE OF THE BRAKE LINES. THIRD, LAST WEEK, WHILE DRIVING, I NOTICED A RAW GAS SMELL AND STOPPED THE VEHICLE. AGAIN I HAD TO HAVE IT TOWED AS GAS WAS POURING OUT OF THE FUEL LINE BY THE GAS FILTER ON THE DRIVER'S SIDE REAR WHEEL. THIS WAS TOWED TO A DIFFERENT MECHANIC'S REPAIR SHOP WHO AGAIN SHOWED ME THAT THE MET
Fuel/Propulsion SystemFire
Filed Sep 3, 2013240,000 milesOR
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE FUEL PUMP OVER HEATED, MELTED, AND DESTROYED THE CONNECTORS. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
Service Brakes, Hydraulic
Filed Sep 11, 2011174,231 milesPA
WHILE DRIVING THROUGH THE NEIGHBORHOOD AT 35 MPH, THE POSTED SPEED, WE LOST BRAKE CONTROL OF THE VEHICLE WHEN THE SERVICE BRAKE WAS APPLIED APPROACHING AN INTERSECTION WITH A STOP SIGN. WE WERE UNABLE TO STOP THE VEHICLE WHICH ENTERED THE INTERSECTION AND PASSED ALL OF THE WAY THROUGH IT. THE BRAKE PEDAL WAS TO THE FLOOR AND NOT WORKING PROPERLY. FORTUNATELY FOR ALL THERE WERE NO OTHER VEHICLES ( OR PEDESTRIANS) IN THIS INTERSECTION AS WE WOULD HAVE CERTAINLY HIT THEM. IT APPEARS THE BRAKE LINE(S) ON THE K2500 SUBURBAN HAVE RUSTED THROUGH IN AN AREA THAT IS DIFFICULT TO SEE WHERE THEY GO THROUGH THE FRAME AND BLEW OUT AT THIS CRITICAL MOMENT. THE DEALER IS UNWILLING TO TAKE ANY RESPONSIBILITY FOR THE REPAIR AS THE VEHICLE IS OUT OF FACTORY WARRANTY. WHEN WE PURCHASED THE VEHICLE THEY DID NOT TELL US THE BRAKES COULD ONLY BE RELIED UPON FOR THE TIME THE TRUCK IS UNDER WARRANTY. THIS COULD HAVE BEEN A SERIOUS, POSSIBLY DEADLY OUTCOME SINCE WE TOW A TRAILER WITH THE TRUCK ON THE HIGHWAY. I UNDERSTAND THIS IS ACTUALLY A COMMON OCCURRENCE WITH THESE CHEVROLET AND GMC TRUCKS. WHY IS THERE NO RECALL GIVEN THE POTENTIAL DEADLY POSSIBILITIES? TOYOTA WAS IN THE NEWS ABOUT THEIR UNEXPECTED ACCELERATION ISSUE BUT WE HAVE HEARD NOTHING ABOUT THIS UNEXPECTED LOSS OF BRAKING ISSUE? WHY IS THAT? IS NOT BEING ABLE TO STOP NOT A PROBLEM FOR THE NHTSA? *TR
Power Train › Automatic Transmission
Filed Aug 25, 2010179,000 milesKY
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING 55 MPH WHEN THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP INTERMITTENTLY PRIOR TO THE FAILURE. THE DEALER ADVISED THAT THE TRANSMISSION HAD FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 179,000.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Feb 12, 2008190,000 milesNH
TL*THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT CRASHED INTO ANOTHER VEHICLE. BOTH VEHICLES WERE DAMAGED, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MECHANIC STATED THAT THE ABS SENSORS WERE CORRODED AND ADVISED THE CONTACT TO DISABLE THE ABS. THERE WERE NO WARNING LIGHTS PRESENT. THE CONTACT DOES NOT PLAN TO HAVE THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000 AND CURRENT MILEAGE WAS 191,700. UPDATED 4/2/08 *CN THE CONSUMER STATED CAN PROVIDE A LIST OF WITH OTHER CONSUMERS WITH SIMILAR DEFECTS. UPDATED 04/02/08 *TR
Engine and Engine Cooling › EngineFire
Filed Dec 1, 2006OH
1996 SUBURBAN CAUGHT ON FIRE DURING TRANSPORT DUE TO A MECHANICAL FAILURE. *TS *NM
Air BagsCrash
Filed Jun 20, 2006OH
FROM: DAVID B PARKER COMMENTS: IN A CRASH ON 5/27/06 WHERE ANOTHER DRIVER PULLED OUT IN FRONT OF ME AND I HIT HIM AT APPROXIMATELY 45 MPH OR SLIGHTLY BELOW THE DRIVER'S SIDE AIRBAG IN MY 1996 CHEVY. SUBURBAN 1500 LT. IF THIS IS A KNOWN PROBLEM, PLEASE ADD THIS TO YOUR DATABASE; IF NOT YOU MAY WANT TO INVESTIGATE OTHER SUCH MODELS. I DO HAVE PHOTOS OF THE AFTERMATH OF THE CRASH BUT WAS NOT ABLE TO ATTACH THEM HERE. *JB
Fuel System, Other › Fuel Injection System
Filed May 8, 200612,000 milesNN
CONSUMER 1996 SUBURBAN CONVENTIONAL CAB FUEL INJECTION PUMP FAILED AT 12,000 - 22,000 MILES. VEHICLE ENGINE ALSO REVVED BY APPLYING BRAKE PEDAL. *TS *JB
Fuel System, Diesel
Filed Mar 16, 200680,000 milesVA
ENGINE STOPS RUNNING WITH NO WARNING. THIS CAN OCCUR WHILE IDLING, ACCELERATING, CRUISE SPEED, ANY TIME OF YEAR, ANY WEATHER CONDITION. SOMETIMES IT WILL RESTART BY SHIFTING TO N AND RE-CYCLING IGNITION SWITCH WITHOUT HAVING TO STOP OR LEAVE ROAD. SOMETIMES, AS IS THE PRESENT CASE, IT WILL NOT RESTART. I HAVE OWNED THIS VEHICLE SINCE NEW. THIS HAS BEEN AN ONGOING PROBLEM BEGINNING AT 80,000 MI. MANUFACTURER EXTENDED WARRANTY TO 120,000 MILES, HAS CONTINUED BEYOND WARRANTY PERIOD AND IS A SOURCE OF SAFETY CONCERN. THIS HAS OCCURRED ON INTERSTATE HIGHWAYS, IN THE MIDDLE OF BUSY (HIGH SPEED INTERSECTIONS). DEALER PERFORMED NUMEROUS ATTEMPTS TO FIX PROBLEM, BUT THEY CONTINUED. I HAVE HAD THIS VEHICLE TO THE DEALER MORE TIMES THAN I CAN COUNT. I HAVE HAD ASSISTANCE FROM OTHER PROFESSIONAL SOURCES (AFTER THE WARRANTY PERIOD WAS OVER AND WAS CONVINCED THAT DEALER/MFG. COULD NOT OR WOULD NOT FIX THE PROBLEM. I HAVE REPLACED FUEL INJECTION PUMP 2 TIMES MINIMUM, HAVE REPLACED PMD/FSD AT LEAST 5 TIMES, REPLACED AUXILIARY/LIFT PUMP TWO TIMES, HAVE DRAINED AND CLEANED FUEL TANK 2 TIMES. MOST RECENT INJECTION PUMP REPLACEMENT WAS IN AUG/SEPTEMBER 05 (7000 MILES AGO). I HAVE SPENT AT LEAST $5000 TRYING TO FIX THIS PROBLEM. ENGINE STOPPED LAST MONDAY AND WILL NOT RESTART. AM SURPRISED NO COMPLAINT HAS BEEN FILED BEFORE NOW.*JB
Electrical System › 12v/24v/48v Battery
Filed Jan 19, 2006TX
THE BATTERY CABLES LEAK ACID, . WHEN THE BATTERY BECOMES CORRODED, THERE IS NO POWER TO THE VEHICLE. THE DEALER HAS TOLD ME THAT THE BATTERY CABLES ARE BAD, WHICH WE HAVE REPLACED, AND THE PROBLEM CONTINUES. WE HAVE HAD THE BATTERIES (REPLACED MORE THAN ONE) CHECKED, AND THEY ARE FINE. WE HAVE HAD THE POSTS REPLACED, AND THE PROBLEM GETS WORSE. THE LATEST, (IM STRANDED RIGHT NOW) SEEMS TO BE THE WORST YET. AT FIRST WHEN THIS STARTED HAPPENING, IT WAS A COUPLE OF MONTHS APART, NOW ITS EVERY WEEK. ALSO WHEN IT STARTED THE CABLES WHERE REALLY CORRODED BEFORE THE ENGINE QUIT. NOW THEY CAN BE WIPED OFF WITH A DRY TOWEL. ALSO, THE A/C HAS STOPPED WORKING DUE TO CRACKS IN HOSES. (FROM THE ACID) BEING AS I LIVE IN TEXAS, EVEN IF THE TRUCK IS RUNNING I CANT DRIVE IT IN THE SUMMER, EVEN IF WE FIX THE HOSES IT HAPPENS AGAIN. WHEN I HAD THE VEHICLE TOWED TO THE DEALER THE LAST TIME, THEY TOLD ME THE BATTERY WAS FINE, BUT I NEEDED TO SPEND 400.00 TO HAVE THE CABLES REPLACED AGAIN. HOW IS THIS PROBLEM REALLY CORRECTED. TALKING TO OTHER PEOPLE WHO HAD SUBURBANS I HAVE FOUND THAT A NUMBER OF THEM HAVE HAD VEHICLE FIRES DUE TO THE ACID PROBLEM!!! HAVING CHILDREN IN THE CAR, IM TERRIFIED TO DRIVE MY TRUCK. (WHEN IT EVEN STARTS) I CANNOT SELL IT TO SOMEONE ELSE AND PUT THEM IN DANGER. THE FUEL PUMP HAS FAILED. WE WERE TOLD THAT WE HAVE TO KEEP A 1/4 TANK OF GAS IN THE TRUCK. WELL IT IS GOING OUT AGAIN AND I KEEP IT FULL! ALSO, SOMETHING TO DO W/ THE ABS BOOSTER BEING BAD. WELL MY BRAKES ARE FAI
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Nov 29, 2005171,038 milesAZ
FUEL SYSTEM MALFUNCTION. FUEL PUMP FUSE BLOWN. REMOVED FUEL PUMP/SENDING UNIT ASSEMBLY, FOUND WIRING BURNT/CHARRED INSIDE FUEL TANK. REPLACED ENTIRE SENDING UNIT. 30K MILES LATER, SAME MALFUNCTION. WIRING BURNT AT THE FUEL PUMP CONNECTOR. *NM
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 27, 200564,635 milesTX
DT: 1996 GMC SUBURBAN , WHILE PULLING OUT FROM THE POST OFFICE CONSUMER APPLIED THE BRAKES AND THE BRAKE PEDAL WOULD NOT GO DOWN. CONSUMER PUSHED DOWN VERY HARD, DID NOT PUMP THE BRAKES. FINALLY, THE BRAKES STARTED WORKING, THE BRAKE PEDAL JERKED/ WENT DOWN TO THE FLOOR, AND VEHICLE STOPPED. THE BRAKE INDICATOR LIGHT CAME ON . HEARD A REAL STRANGE NOISE, AND BRAKES MALFUNCTIONED AGAIN. TOOK VEHICLE TO THE DEALER, AND THEY COULD NOT FIND ANY PROBLEM WITH THE BRAKE PEDAL. THE DEALER HAD NEVER HEARD OF THIS HAPPENING. THIS ONLY HAPPENED THIS TIME AND HAS NOT HAPPENED AGAIN. THERE WERE NO ACCIDENTS OR INJURIES.
Engine and Engine Cooling
Filed Jul 15, 2005WI
1996 CHEVROLET SUBURBAN DEVELOPED PROBLEMS WITH THE BRAKES, INTAKE MANIFOLD, ENGINE COOLING, TRANSMISSION, TIRES, FUEL INJECTORS, FUEL CONSUMPTION AND WIPERS.*MR CONSUMER STATED THAT THE DEALER DID NOT DO ANYTHING BUT TAKE THE BATTERY CABLE OFF TO RESET THE COMPUTER AND THE BRAKES WERE NEVER LOOKED AT. *TT
Power Train
Filed Jun 29, 200529,452 milesWI
1996 CHEVROLET SUBURBAN TRANSMISSION FAILED NUMEROUS TIMES. *MR THERE WAS NO THIRD GEAR AND TRANSMISSION SLIPPING. THE CONSUMER REQUESTED TO BE REIMBURSED. THE DRIVESHAFT WAS REPAIRED AND 2 JOINTS WERE REPLACED IN THE FRONT SHAFT. *SC
Power Train › Automatic Transmission
Filed Mar 22, 200557,280 milesCA
AUTOMATIC TRANSMISSION WENT OUT WHILE DRIVING ON FREEWAY WITHOUT ANY WARNING. NABLE TO DRIVE VEHICLE, HAD TO COAST TO OFF-RAMP. TRANSMISSION HAD TO TOTALLY REPLACE. PRE-ATURE WEAR, METAL FILLING WERE FOUND AND MISSING PART IN TRANSMISSION ACCORDING TO TECHNICIAN.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 11, 2005OK
ABS FAILURE. WHILE APPLYING THE BRAKES COMING TO A STOP, THE ABS STARTS ENGAGING MAKING THE VEHICLE PULL TO ONE SIDE AND MAKING IT ALMOST IMPOSSIBLE TO GET VEHICLE STOPPED IN TIME BECAUSE OF THE ABS ENGAGING. THIS IS HAPPENING SPORADICALLY. AND HAS HAPPENED MANY TIMES WITH MY WIFE DRIVING. VERY UNSAFE. I HAVE HEARD OF THIS HAPPENING TO A LOT OF OTHER SUBURBANS. *JB
Air Bags › Frontal › Driver Side › Inflator ModuleFire
Filed Jan 20, 2005174,000 milesMO
DRIVING FROM WORK-SNOWY/ICY CONDITIONS. SMELLED A STRANGE ODOR IN VEHICLE GOING FROM I-270S TO I-370W ~ 1/4 MILE FROM RAMP. TRAFFIC MODERATE. TRAVELING 45 MPH I TAPPED BRAKES, THEY WENT ALL WAY TO FLOOR. TURNED OFF ELECTRICAL EQUIPMENT. USED ENGINE BRAKING SELECTING 3-2-1 TO SLOW VEHICLE. VEHICLE SLOWED, APPLIED EMERGENCY BRAKE - DROVE TO BRAKE DOWN LANE. VEHICLE STOPPED-WHITE SMOKE COMING AROUND EDGES OF HOOD. LOWER PORTION OF WINDSHIELD HAD COUPLE OF HEAT DISCOLORATION MARKS ABOUT 1/4 SIZE OF A PENNY IN THE MIDDLE LOWER PORTION. AIR BAG LIGHT CAME ON. DASH DID NOT FEEL HOT, NOR THE INSTRUMENT PANEL - NO SMOKE INSIDE VEHICLE. HOOD WOULD NOT OPEN BY HOOD RELEASE. POWER WINDOWS WORKED. EGRESSED VEHICLE AND DRIVER SDIE AIR BAG INFLATED. CALLED 911 AWAITED FIRE/POLCIE DEPT. OPENED DRIVER'S AND PASSENGER DOORS. FLAMES COMING FROM STEERING COLUMN WHERE IT ENTERS FIRE WALL. FLAMES UNDERNEATH VEHICLE FROM ENGINE NEAR SKID PLATE/TRANSFER CASE. USED SMALL FIRE EXTINGUISHER ON FLAMES IN CABIN AND UNDER VEHICLE TO NO AVAIL. FRONT DRIVER'S SIDE FROM CENTER CONSOLE TO DRIVER'S SIDE DOOR MELTED AWAY AT ABOUT 45 DEG ANGLE FROM TOP TO BOTTOM OF CONSOLE. INSIDE ENGINE THE THYDRAULIC DRIVE UNIT AND BARKE MASTER CYCLINDER HAD MELTED. SIGNIFICANT BURN DAMAGE FROM FIRE IN ENGINE. VEHICLE-TOTAL LOSS. VERY FORTUNATE TO RECOGNIZE BAD SMELL, ID BRAKE MALFUNCTION, USE ENGINE BRAKING TO CONTROL VEHICLE; USE EMERGENCY BRAKING TO STOP - MODERATE TRAFFIC. MINIMIZED POTENTIAL HAZARD TO SINGLE VEHICLE-NO IN
Visibility › Windshield Wiper/Washer
Filed Sep 21, 2004120,000 milesTX
RECALL 03V159 000 CONCERNING WINDSHIELD WIPER MOTOR: WINDSHIELD WIPERS WORKED INTERMITTENTLY OR NOT AT ALL DURING INCLEMENT WEATHER. THE CONSUMER STATED THE VEHICLE WAS REPAIRED FOR THE RECALL BACK IN 1999. *AK THE CONSUMER STATED THAT THE PROBLEM STILL EXISTS AND THE WIPERS ONLY WORK SOMETIMES. *TC *JB
Steering › Hydraulic Power Assist › Pump
Filed Aug 31, 200449,049 milesMA
WHILE DRIVING, THE STEERING FAILED. THIS CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE CONSUMER REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND TURNED THE VEHICLE OFF. THE CONSUMER WAS ABLE TO RESTART VEHICLE, BUT THE STEERING WOULD NOT TURN. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE STEERING PUMP NEEDED TO BE REPLACED. *AK THE STEERING WAS EXTREMELY STIFF. THE POWER STEERING PUMP WAS FOUND INOPERATIVE. *SC *JB
Seats › Front Assembly › ReclinerCrash1 injured
Filed Aug 4, 2004102,000 milesNC
WHILE DRIVING DRIVER'S SIDE SEAT BACK DECLINED BACKWARDS. WHEN THIS OCCURRED CONSUMER WAS UNABLE TO SEE, AND VEHICLE SERVED OFF THE ROAD INTO A DITCH. CONSUMER WAS ABLE TO MANEUVER THE VEHICLE IN 4-WHEEL DRIVE OUT OF THE DITCH, AND DRIVE THE HOME. CONSUMER BACK, LOWER NECK AREA, AND CHEST WERE SORE. CURRENTLY VEHICLE PARKED IN CONSUMER'S DRIVEWAY. *AK
Engine and Engine Cooling › Engine
Filed Jun 3, 200497,000 milesCA
I HAVE REPLACED THE INTAKE MANIFOLD GASKET TWICE NOW FOR MY 1996 CHEVROLET SUBURBAN. BOTH TIMES IT HAS COST ME OVER $650.00. BOTH MECHANICS TOLD ME THAT THEY SEE THESE AT LEAST TWICE A WEEK ON THE 5.7 ENGINES. THEY KNEW EXACTLY WHAT WAS WRONG. THEY ACTUALLY LAUGHED WHEN I ASKED THEM IF IT WAS SET UP AS A RECALL ITEM FOR THIS ENGINE. *JB
Engine and Engine Cooling › Cooling System › Fan
Filed May 24, 200450,000 milesNY
FAN SWITCH LOCATED ON THE DASHBOARD THAT CONTROLLED THE AIR VENTILATION MELTED THE WIRING HARNESS. DEALERSHIP REPLACED THE SWITCH AND THE WIRING HARNESS TWICE. DEALERSHIP INDICATED THAT THIS WAS A HIGH DEMAND PART. *AK
Engine and Engine Cooling
Filed May 17, 2004115,000 milesCA
I HAVE OWNED 2 1996-1997 CHEVROLET SUBURBAN AND HAVE HAD THE INTAKE MANIFOLD LEAK ON BOTH AT ABOUT 85000 MILES. I DID A LITTLE LOCAL RESEARCH AND FOUND THAT THIS IS A VERY COMMON PROBLEM FOR THE VORTEC 5.7 ENGINE. WHEN I CALLED THE DEALERSHIP ABOUT A COOLANT LEAK FROM THE ENGINE AREA, THE SERVICE WRITER SAID THIS WAS MOST LIKELY THE INTAKE MANIFOLD BECAUSE THEY GET THAT ALL THE TIME. TOAY, I NOTICED A COOLANT PUDDLE IN MY DRIVE WAY AND UPON LOOKING INTO IT, MY LATEST 1996 SUBURBAN WITH A VORTEC 5.7 IS LEAKING AT THE INTAKE MANIFOLD. THIS IS A COSTLY PROBLEM TO THE CONSUMER. IT COSTS APPROXIMATELY $500.00 TO HAVE THIS DONE. I NOW MUST MAKE THE DECISSION TO HAVE IT FIXED AT THE DEALER FOR $500 OR TO DO IT MYSELF FOR ABOUT $150.00 AND A DAY OF HEADACHES. *AK
Tires › Pressure Monitoring and Regulating Systems
Filed May 8, 2004OH
ANTI LOCKS SYSTEM KICKS IN AT ALMOST EVERY STOP. STARTS TO VIBRATE AT 4 TO 5 MPH. AT DIAGNOSTIC BEFORE WE COULDN'T GET A READING PERIOD, IT WAS ON LIFT STANDING STILL. *AK ABS WAS READIND MOVING AT 3MPH.
Tires › Sidewall
Filed Apr 26, 2004LA
DOT CCFJ VMP 2801 DELTA TIRE SIDEWALL SEPARATING. RETAIL WILL NOT PRO-RATE P265 75R15. *AK
Electrical System › WiringFire
Filed Mar 20, 2004125,567 milesCA
1996 CHEVROLET SUBURBAN, SIDE MIRROR REMOTE CONTROL IN DRIVERS DOOR PANEL CAUGHT ON FIRE. I TORE OUT THE PANEL AND CUT THE WIRES TO REMOVE IT BEFORE THE TRUCK CAUGHT COMPLETELY ON FIRE. *JB
Steering › Hydraulic Power Assist System
Filed Jan 14, 200489,200 milesFL
WHILE BRAKING VEHICLE LOST POWER STEERING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Steering › Hydraulic Power Assist › Pump
Filed Jan 14, 200489,200 milesFL
WHEN MAKING RIGHT TURNS IT WAS DIFFICULT TO STEER AND THE STEERING WHEEL BECAME STIFF. THE DEALER REPLACED THE STEERING PUMP, BUT PROBLEM STILL OCCURRED. *AK
Electrical System › 12v/24v/48v Battery › Cables
Filed Nov 13, 2003CA
CONSUMER STATED THAT WHILE DRIVING VEHICLE CUT OFF. CONSUMER TOOK VEHICLE TO A CHEVROLET DEALER/MECHANIC, AND EACH TIME WAS TOLD THAT VEHICLE NEEDED NEW BATTERY CABLES. THE BATTERY CABLES WERE REPLACED TWICE, BUT VEHICLE KEPT DOING THE SAME THING. *AK
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Oct 1, 200335,963 milesCA
LATENT DEFECTS AND THE GMC SUBURBAN.*MR THE CONSUMER HAS EXPERIENCED SEVERAL PROBLEMS WITH VEHICLE. THE FRONT OUTPUT SHAFT SEALS HAD TO BE REPLACED, THE INTAKE MANIFOLD GASKET HAD TO BE REPLACED, AND THE AC HEATER KNOB HAD TO BE REPLACED. WHEN THE DEALER WAS NOTIFIED THEY FAIL TO FIX PROBLEMS AND HE CONSUMER HAD TO PAY AT THERE OWN EXPENSE. PLEASE RESPOND PROMPTLY IN HELPING TO RESOLVE MATTER. *CB
Tires › Tread/BeltCrash
Filed Aug 19, 2003NE
MY COMPLAINT STEMS FROM AN INCIDENT WITH THE FIRESTONE STEELTEX AT TIRE WHICH LOST IT'S TREAD AND NEARLY KILLED MY FAMILY. REFER TO MY COMPLAINT WHICH I CLASSIFIED UNDER FIRESTONE, LT245/75R16 (JUNE 28TH, 2003). FROM WHAT I HAVE LEARNED SO FAR...FIRESTONE IS BEING TOTALY UNETHICAL REGARDING THEIR RESPONSE TO ALL THESE FAILURES. I ALSO FEEL THAT THIS ORGANIZATION, NHTSA IS NOT REPRESENTING THE TAX PAYERS IN THAT IT IS OBVIOUS FROM ALL THESE REPORTS FILED THAT SOMETHING IS SERIOUSLY WRONG WITH THESE TIRES. WHY DON'T YOU PUT ALL FIRESTONE, STEELTEX, TIRE COMPLAINTS UNDER ONE CATAGORY? YOU ARE WATERING DOWN THE SEVERITY OF THIS BY HAVING 10-15-20 OR MORE DIFFERENT CLASSIFICATIONS WHERE PEOPLE SUCH AS MYSELF LODGE COMPLAINTS. PLEASE DO SOMETHING ABOUT THESE TIRES....MORE PEOPLE WILL LOSE THEIR LIVES UNLESS SOMETHING IS DONE. AK
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 5, 200356,502 milesNY
CONSUMER NOTICED A LARGE PUDDLE OF ANTI-FREEZE UNDER VEHICLE, LEAKING BETWEEN INTAKE MANIFOLD AND EXHULST. *AK
Tires › Tread/Belt
Filed Jul 27, 200330,000 milesNE
MY FAMILY AND I WERE NEARLY KILLED WHEN OUR RIGHT REAR TIRE ON OUR 1996 SUBURBAN LOST IT'S TREAD. THE TIRE WAS A FIRESTONE, AT, STEELTEX, 245/75R16. THE TIRE NEVER LOST PRESSURE THE TREAD CAME OFF AND CAUSE US TO GO OUT OF CONTROL INTO ONCOMING TRAFFIC WHERE WE NEARLY HIT A PICKUP TRUCK HEAD ON. FROM THE POINT WHERE THE TIRE LOST THE TREAD TO THE TIME THAT I AVOIDED HITTING THE ONCOMING TRUCK WE WERE IN A SKID WHICH WAS ABOUT 100 TO 150 FEET WITH A CHORD LENGHT OF ABOUT 8'. SINCE I HAD OVERCOMPENSATED TO MISS THE ONCOMING TRUCK WE STARTED TO SKID SIDEWAYS WITH THE FRONT TIRES POINTED TOWARDS THE SHOULDER OF THE ROAD. AT THE TIME THAT THE VEHICLE LEFT THE ROAD WE WERE JUST PAST PERPENDICULAR TO THE HIGHWAY. I DON'T THINK THAT I HAD APPLIED ANY BRAKES BECAUSE I WAS AFRAID THAT IT WOULD MAKE MATTERS WORSE PERHAPS IT WOULD ROLL. AT THAT TIME WE LEFT THE ROAD...I CRANKED THE WHEEL THE OPPOSITE WAY TO AVOID ROLLING THE VEHICLE. IT STARTED TO GO STRAIGHT FOR A TIME THEN IT SPUN AROUND THE OTHER DIRECTION...WE WERE SKIDDING WITH THE FRONT OF THE VEHICLE POINTED TOWARDS THE HIGHWAY. WE SKIDDED SIDEWAYS FOR SEVERAL FEET WHERE WE CAME TO REST NEXT TO A TELEPHONE POLE. MY WIFE, MY 7 YEAR OLD DAUGHTER, AND MY TWIN BABIES LUKE AND MARIN, 2 YEARS OLD WERE IN THE BACK SEAT. EVERYONE WAS SHAKEN UP. LUCKILY NO ONE WAS INJURED. THERE IS APPROXIMATLY $2,500 DAMAGE TO OUR VEHICLE. $1,000 TO THE YARD THAT WE DAMAGED. THE DAY BEFORE OUR TRIP I TOOK THE SUBURBAN TO GET THE TIRES CHECKED AT A FIRESTO
Exterior Lighting › Turn Signal › Flasher Unit
Filed Jun 26, 2003AK
THE TURN SIGNAL DIDN'T SHUT OFF, IT MADE A CLICKING NOISE. *JB. THE SWITCH OPERATED, HOWEVER BLINKER INDICATOR DID NOT ALWAYS SHUT OFF. PH *JB
Tires › Tread/Belt
Filed Jun 26, 200354,000 milesMI
THE RIGHT REAR TIRE EXPERIENCED TREAD SEPARATION WHILE DRIVING AT 60 MPH. *JB THE REAR OF THE VEHICLE WENT AIRBORNE AND VIBRATED BADLY. THE VEHICLE IMMEDIATELY STOPPED AND NOTHING APPEARED OUT OF ORDER AND AT THE SPEED OF 40 MPH THERE WAS NO INDICATION OF VIBRATING OR BOUNCING. THE DEALER FOUND THE TIRE TREAD PARTIALLY SEPARATED FROM THE CARCASS, THERE WAS NO LEAKAGE OF AIR, AND NO SPLITTING OF TREAD OR SIDEWALL. THE FIRESTONE DEALER SAID THERE WERE NO RECALLS. (MODEL TIRE/R4S II) *SCC *JB
Steering › Hydraulic Power Assist › Pump
Filed May 22, 2003MI
THE POWER STEERING PUMP FAILED, WHEN THE CONSUMER ATTEMPTED TO MAKE A TURN. *JB
Power Train › Automatic TransmissionFire
Filed Mar 4, 2003TX
THE VEHICLES TRANSMISSION FAILED AND THE VEHICLE CAUGHT ON FIRE. *AK *NLM
Visibility › Windshield Wiper/Washer › Motor
Filed Jan 8, 2003AZ
1996 CHEVY SUBURBAN WINDSHIELD WIPER MOTOR FAILURE. OCCURED SUDDENLY IN A DOWNPOUR ON A MOUTAIN HIGHWAY, NEAR COLLISIONS TRYING TO NEGOTIATE TRAFFIC AND FIND A SAFE PLACE TO PULL OVER. UPON HAVING THE MOTOR REPLACED, I FOUND THAT A RECALL WAS EFFECTED FOR THIS ISSUE THAT MY VEHICLE WAS NOT INCLUDED IN. I WISH I HAD KNOW, I WOULD HAVE FIXED THE ISSUE ANYWAY. CONCERENED ABOUT THE OTHER VEHICLES OUT THERE THAT HAVE NOT BEEN CORRECTED.
Visibility › Windshield Wiper/Washer › Motor
Filed Jan 7, 2003CA
CONSUMER STATES WHILE DRIVING IN THE RAIN THE WINDSHIELD WIPER INADVERTENTLY CUTS OFF, CAUSING LOW VISIBILITY. TS
Engine and Engine Cooling › Engine
Filed Dec 11, 2002MA
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. MR
Electrical System › Ignition
Filed Dec 1, 2002VA
PROBLEM: ENGINE SHUTS OFF AT ANY SPEED. WILL RESTART. AFTER NUMEROUS VISITS TO DEALER BETWEEN APRIL 99 AND JAN 2000 AND FUEL PUMP REPLACED 3 TIMES AND PROBLEM CONTINUED. PROBLEM WOULD OCCUR ON INTERSTATE AT HIGH SPEED, OR IN THE MIDDLE OF AN INTERSECTION DURING ACCELERATION, OR WHILE IDLING. LOSS OF CONTROL A PROBLEM ON WINDING ROADS OR WHILE ENGAGING AN INTERSECTION. DEALER FINALLY REPLACED ECM (COMPUTER) IN JAN/FEB 2000 AFTER A LETTER TO DEALERSHIP PROBLEM CORRECTED. MFG. EXTENDED WARRANTY TO 120,000 MI. ENGINE SHUT OFF AND WOULD NOT RESTART IN MARCH 2002 REAR TRANSFER PUMP REPLACED. IN NOV. 2002, ENGINE HAS BEGUN TO SHUT OFF AGAIN (AT LEAST 5 TIMES) SINCE 11/20. I ANTICIPATE A LARGE BILL FROM DEALER TO CORRECT A RECURRING PROBLEM. WILL TAKE TO DEALER THIS WEEK (12/2/2002). DT
Engine and Engine Cooling › Engine
Filed Nov 12, 2002CA
CONSUMER STATES THE ENGINE GASKET AND THE INTAKE MANIFOLD ARE DETERIORATE. DEALER HAS INSPECTED AN REPLACED PARTS. PLEASE PROVIDE FURTHER INFORMATION. MR
Service Brakes, Air › Antilock
Filed Oct 29, 2002UT
DON'T BELIEVE THE ABS SYSTEM WORKS AND THE FRONT DISC PADS NEED REPLACEMENT EVERY 3K MILES. CHEVY DIDN'T WANT TO ADDRESS PROBLEM. DT
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 23, 2002KY
CONSUMER STATED THAT VEHICLE WOULD CRANK BUT NOT START DUE TO FUEL PUMP FAILURE. THE FUEL PUMP FAILURE CAUSED THE WIRE FROM THE FUEL PUMP TO GET EXTREMELY HOT AND BURNED THE PLASTIC CONNECTION. *YH
Visibility › Windshield Wiper/Washer
Filed Oct 15, 2002CA
CONSUMER STATES VEHICLE IS EXPERIENCING THE SAME PROBLEM AS RECALL 98 V 151 001, WIPER WORK INTERMITTED, NOW REALLY STOPPING A LOT. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Visibility › Windshield Wiper/Washer
Filed Sep 25, 2002VA
NHTSA RECALL 98V150001 VISUAL SYSTEMS WINDSHIELD WIPER/WASHER; WINDSHIELD WIPERS ARE INTERMITTENT. THIS TRUCK IS NOT WITHIN THE RECALL SCOPE. *MR OCCASSIONALLY THE WINDSHIELD WIPERS BECOME JERKY AND MOVE SLOW. CONSUMER HAS FOUND THAT TAPPING THE WIPER MOTOR CAUSES THE WINDSHIELD WIPERS TO WORK. *JG
Visibility › Windshield Wiper/Washer
Filed Aug 22, 2002FL
PREVIOUS RECALL ONLY COVERED VEHICLES MANUFACTURED UNTIL 05/96. MINE WAS MANUFACTURED 06/96 AND DEALER (DADELAND CHEVROLET) WILL NOT ACCEPT RECALL REPAIR. WINDSHIELD WIPER FAILURE IS INTERMITTENT, JUST AS IN EXISTING RECALL FOR VEHICLE A FEW WEEKS OLDER THAN MINE.*AK
Visibility › Windshield Wiper/Washer
Filed Aug 20, 2002PA
WINDSHIELD WIPERS WORK INTERMITTENTLY, THE CONSUMER WIPERS ARE EXPERIENCING SYMPTOMS OF RECALL 98V-150001 YET THE VEHICLE IS NOT INCLUDED DUE TO VIN. *AK *NLM
Visibility › Windshield Wiper/Washer › Motor
Filed Jul 19, 2002AZ
WHILE DRIVING WINDSHIELD WIPER MOTOR KEEPS GOING OUT. THIS COULD CAUSE AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK *YH
Complaints 1-50 of 360, newest first, reproduced as filed.
Going by the federal record, it is one of the Suburban years to avoid: an unusual share of its 360 complaints describe fires, crashes or deaths for a car of its age. The most common complaint is about the brakes (34%).
What is the most common problem with the 1996 Chevrolet Suburban?
The brakes: 123 of the 360 complaints (34%) are about it. Owners most often say it loses its brakes or the pedal sinks (26%) and knocks, grinds or clunks (6%). The typical report comes at 185,000 miles.
How many recalls does the 1996 Chevrolet Suburban have?
4 safety recalls on file with NHTSA, the most recent filed May 19, 2006. The largest, 03V159000, covered 1,755,876 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1996 Chevrolet Suburban problems start?
Half of the complaints that record an odometer reading came in before 97,000 miles. For the brakes the midpoint is 185,000 miles.
Has NHTSA investigated the 1996 Chevrolet Suburban?
Yes, 7 times. The latest, EA02006 ("WINDSHIELD WIPER FAILURE"), was opened May 31, 2002 and closed Jul 23, 2003.
Are there service bulletins for the 1996 Chevrolet Suburban?
The manufacturer filed 36 technical service bulletins and other notices for it with NHTSA, most of them about the brakes (6), the electrical system (5) and the engine (4). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
10 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.