1992 Ford Explorer

Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.

Risk. SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.

Remedy. THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.

Defect. TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.

Risk. IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.

Remedy. THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.

Defect. VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH FACTORY INSTALLED SUNROOF. THE SUNROOF GLASS PANEL ASSEMBLY CAN SEPARATE WHILE THE VEHICLE IS MOVING DUE TO INCORRECT HINGE ENGAGEMENT. THIS WAS CAUSED BY IMPROPER SUNROOF INSTALLATION OF THE GLASS PANEL.

Risk. UNEXPECTED SEPARATION OF THE SUNROOF GLASS PANEL COULD POSSIBLY DISTRACT THE DRIVER INCREASING THE RISK OF A VEHICLE CRASH OR LOSS OF VEHICLE CONTROL.

Remedy. OWNERS WILL BE PROVIDED WITH AN INSTRUCTION BOOKLET WHICH THOROUGHLY OUTLINES, WITH ILLUSTRATIONS, THE PROPER PROCEDURES FOR THE REMOVAL, STORAGE, AND REINSTALLATION OF THE SUNROOF'S GLASS PANEL. A WARNING LABEL FOR ATTACHMENT TO THE SUNROOF'S LATCH KNOB WILL ALSO BE PROVIDED TO THE OWNERS.

Defect. A SHORT CIRCUIT CONDITION CAN OCCUR IN THE REMOTE POWER MIRROR CONTROL SWITCH CIRCUIT BOARD AS A RESULT OF A SEPARATED PART OF THE CONTACT ASSEMBLY BRIDGING THE SWITCH POSITIVE BATTERY PAD AND ADJACENT CHASSIS GROUND PAD.

Risk. THE CURRENT CAN OVERHEAT THE PRINTED CIRCUIT BOARD AND OTHER PLASTIC AND ELASTOMERIC COMPONENTS OF THE SWITCH ASSEMBLY RESULTING IN SMOKE OR FIRE.

Remedy. DEALERS WILL INSTALL AN IN-LINE 10 AMP FUSE IN THE POSITIVE BATTERY FEED TO THE REMOTE POWER MIRROR CONTROL SWITCH ASSEMBLY.

Defect. THE STUDS WHICH ATTACH THE BRAKE MASTER CYLINDER TO THE POWER BRAKE VACUUM BOOSTER ASSEMBLY CAN DEVELOP STRESS CORROSION CRACKING AFTER BEING OPERATED FOR AN EXTENDED PERIOD OF TIME IN THE SOUTHERN CALIFORNIA LOCATION.

Risk. IF A CRACK OCCURS, IT COULD RESULT IN ONE OR BOTH STUDS FRACTURING. THE MASTER CYLINDER COULD THEN SEPARATE FROM THE VACUUM BOOSTER, WHEN THE BRAKES ARE APPLIED, PREVENTING THE SERVICE BRAKES FROM ACTIVATING INCREASING THE RISK OF A VEHICLE ACCIDENT.

Remedy. DEALERS WILL REPLACE THE POWER BRAKE VACUUM BOOSTER ASSEMBLY.

Defect. VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. THE CAMPAIGN WILL REINFORCE THE BRACKET ATTACHMENTS OF THE REAR LIFTGATE GAS ASSIST CYLINDERS WHICH COULD PULL AWAY FROM THE INSIDE OF THE LIFTGATE.

Risk. IF A BRACKET AND GAS ASSIST CYLINDER WERE TO DETACH COMPLETELY FROM THE LIFTGATE AND NO LONGER BEAR AGAINST THE LIFTGATE AS INTENDED, THE REMAINING ASSIST CYLINDER WOULD NOT HOLD THE LIFTGATE IN AN OPEN POSITION. PERSONAL INJURY COULD OCCUR.

Remedy. FORD DEALERS WILL REINFORCE THE BRACKET ATTACHMENTS.

Defect. THE HYDRAULIC LIFT CYLINDERS ARE ATTACHED TO BRACKETS THAT ARE WELDED TO THE LIFTGATE. THE BRACKET WELDS CAN FRACTURE.

Risk. WITH A BROKEN BRACKET WELD, THERE IS A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD ALLOWING THE LIFT CYLINDERBALL STUD TO DISENGAGE.

Remedy. DEALERS WILL INSTALL REINFORCEMENT BRACKETS.

There is no summary currently available

From the beginning of the 1991 model year production until the middle of the 1994 model year production, FORD used a galvanized steel cable to lift and hold in stored position, the explorer spare tire.on may 19, 1994, based on the results of FORD durability testing , FORD changed to a 4.00mm stainless steel cable.there have been over 100 incidents in which the original galvanized steel cable failed allowing the spare tire to drop from its rear storage well.one of these incidents caused a following vehicle to be involved in a collision and on six other occasions the wheel made contact with …

Summary:on august 22, 1995, FORD conducted safety recall, 95v-164, on 1992 and 1993 model year explorer due to liftgate failures.the rear liftgate hydraulic cylinder bracket can become unattached allowing the liftgate to suddenly drop.the recall remedy was to install reinforcements on the brackets.FORD also initiated a safety improvement campaign in october 1995, for 1991-1995 model year explorer vehicles which were not included in the recall, to install reinforcements on those bracket that were found to be loose or detached.this campaign ended in october 1996. Since november 1996, odi has …

Based on the relatively low failure frequency measured over an extended exposure time and the fact that the great majoity of incidents are confined within the blower housing, a safety-related defect trend has not been identified at this time and further use of the agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.the agency reserves the right to take furthe action if warranted by the circumstances.

There is no summary currently available

There is no summary currently available

Nhtsa was petitioned to commence a defect investigation of the subject vehicles on january 6, 1998.the petition alleges that early model FORD explorer sport utility vehicles develop heavy lateral vibrations at speeds above 55 MPH and when encountering bumps at low speeds.the petition further alleges that these vibrations could possibly cause loss of vehicle control.the analysis of the petition is presented in the attached notice which is published in the federal register.

There is no summary currently available

The sunroof shattered or was blown off.in all but one case this occurred while driving.

Ford continues to sudy the problem attempting to determine why stud fractures are not frequently occurring in other parts of the country.likewise, odi continues gathering information to ascertain whether the recall scope should include other geographical areas.if evidence indicates the scope should be expanded, odi will reopen the investigation as warranted.

There is no summary currently available

There is no summary currently available

There is no summary currently available

There is no summary currently available

OWNER NOTIFICATION PROGRAM SUPPLEMENT 7 REVISED INFORMATION - REGARDING REPLACEMENT OF WILDERNESS AT TIRES. *TT

INFORMATION ON MAINTAINING TIRE PRESSURE. *TT

INFORMATION REGARDING THE TIRE INFLATION PRESSURE FOR ALL MODELS DURING PREDELIVERY PROCESS AND DURING MAINTENANCE INTERVALS. *MJS

INFORMATION ON SETTING THE TIRE INFLATION PRESSURE FOR 1991 THROUGH 1999 MODEL YEAR VEHICLES IN THE PRE-DELIVERY PROCESS AND DURING MAINTENANCE INTERVALS. *TT

INFORMATION ON TIRE COMPANY TELEPHONE NUMBERS FOR CUSTOMER ASSISTANCE. *YC

TL* THE CONTACT OWNS A 1992 FORD EXPLORER. WHILE REVERSING, THE VEHICLE LOST POWER. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 444,980. UPDATED 5/18/15*CN THE REPAIR SHOP REPLACED THE FUEL VAPOR CANISTER. ALSO, THE VEHICLE WOULD NOT GO IN REVERSE. UPDATED 06/02/15*JB

MY CAR CAUGHT FIRE AT PARKING LOT WHEN I TRIED STARTING IT UP AFTER MY GIRLS AND I GOT BACK IN CAR AFTER BEING AT MALL FOR ABOUT 2 HOURS FLAMES COMING OUT FROM BOTTOM AND TOP OF ENGINE AND FRONT DASH. THANK GOD WE GOT OUT IN TIME. MY CARS ELECTRICAL WIRES FOR EVERYTHING IS MELTED AND IM UNSURE HOW MUCH MORE IS DAMAGED SINCE IM NOT A MECHANIC. *TR

DRIVER'S SIDE SEAT BELT LATCH (FEMALE PIECE) DISENGAGED WHILE DRIVING. LATCH WILL NO LONGER STAY ENGAGED WITH THE MALE PART OF THE SEAT BELT IN A RELIABLE MANNER. *TR

TL* THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THAT HE ATTEMPTED TO STOP THE VEHICLE, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT SLAMMED THE GEAR INTO PARK AND TURNED THE ENGINE OFF. UPON RESTART, THE VEHICLE FUNCTIONED AS NORMAL. THE CONTACT STATED THAT HE INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS A PIECE OF PLASTIC IN THE HOSE THAT RAN FROM AIR FILTER TO THE AIR INTAKE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000. UPDATED 08/28/12*LJ THE CONSUMER STATED THAT IT IS ALSO IMPORTANT TO NOTE THAT THE RUBBER RING UNDER THE C-CLAMP- THAT THE PLASTIC HOSE IS ATTACHED TO THE AIR-INTAKE WITH WAS THE REASON FOR THE MALFUNCTION. THE RUBBER CORRODED TO THE POINT THAT A PIECE OF IT BROKE OFF AND WAS SUCKED INTO THE ENGINE. THE ENTIRE HOSE HAD TO BE REPLACED BECAUSE THAT PART ISN'T SOLD SEPARATELY. UPDATED 09/05/2012 *JS

I WAS TRAVELING DOWN HIGHWAY AND THE SPARE TIRE CABLE BROKE AND THE WHEEL FELL OUT AND GOT JAMMED UNDER THE EXPLORER. LUCKILY I SOME HOW WAS ABLE TO GET PULLED OVER BEFORE THEIR WAS AN ACCIDENT. AFTER THAT HAD HAPPEN I FOUND OUT THAT THEY HAD A RECALL ON THE CABLES DUE TO THEM BREAKING. *TR

TL* THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THERE WERE NUMEROUS CRACKS NEAR THE REAR WINDSHIELD, NEXT TO THE MANUFACTURING EMBLEM.THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

TL* THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKES AT LOW SPEEDS, SHE NOTICED A GRINDING NOISE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HER THAT THE FRONT DRIVER AND PASSENGER SIDE BRAKES AND ROTORS NEEDED TO BE REPLACED. IN ADDITION, WHEN TURNING THE HEATER ON SHE COULD SMELL ANTI-FREEZE AND ALSO NOTICED A LEAK. THE INDEPENDENT MECHANIC ADVISED HER THAT THE HEATER COIL AS WELL AS THE BRAKE LINES NEEDED TO BE REPLACED DUE TO SEVERE RUSTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN.

DRIVER'S SEAT BELT SOCKET NO LONGER LATCHES. FORD DEALER ADVISES REPLACEMENT IS DISCONTINUED. AFTER MARKET ALTERNATIVES NOT AVAILABLE. WITH "CLICKET OR TICKET" PROGRAMS IN PLACE VEHICLE BECOMES INOPERATIVE. *TR

TL* THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THE BRAKE PEDAL WOULD FEEL SPONGY WHEN DEPRESSED AND WOULD INCREASE STOPPING DISTANCE. THE VEHICLE PREVIOUSLY RECEIVED REPAIRS UNDER NHTSA RECALL CAMPAIGN ID NUMBER 96V024001 (SERVICE BRAKES, HYDRAULIC: POWER ASSIST: HYDRAULIC). THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THERE WAS A MISSING STUD AND NUT FROM THE MASTER CYLINDER. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS ALREADY REPAIRED UNDER THE RECALL CAMPAIGN AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 220,000.

TL*THE CONTACT OWNS A 1992 FORD EXPLORER XLT. THE CONTACT STATES WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS. THERE WAS A LOUD SQUEALING NOISE COMING FROM THE FRONT END OF THE VEHICLE . THERE WAS ALSO EXCESSIVE VIBRATION. THE DRIVER CONTINUED OPERATION WITH CAUTION. WHENEVER THE SPEED RATE WAS REDUCED THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.

WENT TO FORD DEALER 3 MONTHS AGO ABOUT CHECK ENGINE LIGHT SAID OXYGEN SENSOR OR COLD WEATHER IT BE FINE ON MY WAY HOME SUNDAY IT HAD A BAD MISS THEN FIRE SHOT THROUGH MY FLOOR BOARD AND DASH ALL MY DOORS INSTANTLY LOCKED I BARELY MADE IT OUT OF MY VEHICLE IF WIFE AND CHILDREN HAD BEEN IN PROB WOULDN'T BE HERE AT THE SECOND I MADE IT OUT OF MY CAR I TURNED AND WATCHED THE STEERING WHEEL HIT THE SEAT I OWN I 1992 FORD EXPLORER I CAN BE REACHED I HAVE CONTACTED AN ATTORNEY LOCALLY. *TR

TL*THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THAT THE RIGHT HYDRAULIC LIFT BRACKET DETACHED FROM THE VEHICLE. AS A RESULT, THE LIFT GATE FELL ON THE CONTACTS HEAD. THE CONTACT SUSTAINED BRUISES TO THE BACK OF THE HEAD. THERE IS A RECALL FOR THE STRUCTURE: BODY: HATCHBACK/LIFTGATE: SUPPORT DEVICE (NHTSA CAMPAIGN ID #95I007000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE CONTACT FELT THAT HIS VEHICLE SHOULD HAVE BEEN INCLUDED. THE FAILURE MILEAGE WAS 250,000 AND CURRENT MILEAGE WAS 255,000.

A BLACK TAR-LIKE SUBSTANCE IS LEAKING OUT OF THE STEERING WHEEL. *TR

DRIVING DOWN THE ROAD, SMOKE STARTED POURING FROM THE AIR VENTS. COULD FIND NO SOURCE FOR THE SMOKE. AFTERWARDS, ONLY FAN SPEED THAT WORKS IS HIGH. *TR

STARTED UP VEHICLE IN MORNING, REAR WIPER CAME ON AUTOMATICALLY AND COULD NOT SHUT IT OFF. HAD TO REMOVE WIPER AS IT COULD NOT BE STOPPED. *TR

1992 FORD EXPLORER REPLACEMENT TRANSMISSION NEEDED. CONSUMER STATES THAT THE VEHICLE NEEDS A NEW TRANSMISSION AND OIL LEAK FIXED. SHE DOES NOT HAVE THE MONEY AND THE REPAIRS WILL COST AROUND $1500.00. *KB

FIRESTONE TIRE RECALL/ REPLACEMENT FOR FORD EXPLORER CUSTOMER STATES THAT FIRESTONE REFUSED TO PROVIDE WARRANTY SERVICE**CC THE CONSUMER STATED HAD A PROBLEM WITH A TIRE RECALL ISSUED FOR HIS SPECIFIC VEHICLE. THE CONSUMER STATED TOOK THE VEHICLE IN FOR SERVICE ON THE RECALL BUT NOTICED THE DEALER INSTALLED PASSENGER CAR TIRES ON HIS TRUCK. THE CONSUMER STATED THAT THE PASSENGER TIRES WERE .75 INCHES SMALLER, THE CONSUMER STATED THE DEALER INFORMED HIM WHEN PERFORMING THE RECALL HE COULD USE ANY TIRE SIZE HE WANTED TO AND IT DIDNT HAVE TO BE COMPARABLE TO THE OLD TIRES. THE CONSUMER FURTHER STATED WHILE THIS IS A SPARE TIRE HE FEELS VERY UNSAFE IF SOMETHING SHOULD HAPPEN TO HIS TIRES. *TR

TL* THE CONTACT OWNS A 1992 FORD EXPLORER. WHILE AT A STOP SIGN SMOKE ASCENDED FROM UNDERNEATH THE HOOD, AND CONTACT COULD SMELL SOMETHING BURNING. AFTER ALL PASSENGERS EXITED THE VEHICLE FLAMES IGNITED FROM THE HOOD. THERE WERE NO INJURIES. THE FIRE DEPARTMENT PUNCTURED THE HOOD DUE TO THE FLAMES. HOWEVER, THEY OPENED THE HOOD AND EXTINGUISHED THE FIRE. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT PRIOR TO THE FAILURE. ON APRIL 16, 2007 THE OIL WAS CHANGED AND THE FLUIDS WERE AT NORMAL LEVELS. THE FIRE DEPARTMENT DIAGNOSED THE FAILURE AS THE CRUISE CONTROL, AND STATED THAT THIS WAS A KNOWN OCCURRENCE FOR FORD VEHICLES. THE CURRENT AND FAILURE MILEAGES WERE 111,130.*AK

TL*THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE BEGAN PRODUCING A KNOCKING NOISE. THERE WERE NO WARNING INDICATORS. THE DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW TIMING CHAIN, BUT THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 103,000.*AK

TL* - THE CONTACT PURCHASED A 1992 FORD EXPLORER IN 1999 AND HAD TRANSMISSION PROBLEMS ON 2002, 2003, 2006. THE TRANSMISSION WAS REPLACED TWICE, BUT THE VEHICLEINOPERABLE. THERE WERE NO RECALLS ON THIS VEHICLE REGARDING TRANSMISSION FAILURES. WWW.CARCOMPLAINTS.COM HAD A DEFECT INVESTIGATION NUMBER: EA93004 UNDER LEMON LAWS REGARDING THIS VEHICLE. THE CONTACT WANTED TO FILE A COMPLAINT WITH FORD REGARDING THIS PROBLEM. *AK

MY FORD EXPLORER WAS ORIGINALLY EQUIPPED WITH THE BRIDGESTONE-FIRESTONE TIRES THAT HAVE SINCE BEEN RECALLED. I REPLACED THESE TIRES IN 2003 WITHOUT EVER HAVING ANY NOTICE OF THE RECALL. RECENTLY I RECEIVED A LETTER STATING THAT I COULD GET MY TIRES REPLACED FOR FREE. THIS WAS THE FIRST NOTICE OF THE RECALL....AT LEAST 4 YEARS AFTER THE SUPPOSED RECALL. AND YES, I HAVE BEEN THE OWNER OF THE VEHICLE AND LIVING AT THE SAME ADDRESS FOR MORE THAN 10 YEARS. *JB

I RECEIVED A LETTER FROM FIRESTONE REGARDING THE RADIAL ATX TIRES RECALL DATED SEPTEMBER 2006. ON OCTOBER 4, 2006 I TOOK MY VEHICLE TO THE FIRESTONE STORE AT 7511 NE HIGHWAY 99, VANCOUVER, WA 98665. THEIR SERVICE MAN, BILL AULTMAN, VERIFIED THE TIRE IN QUESTION AND SAID THAT HE WOULD CALL BACK THAT DAY TO ARRANGE FOR REPLACEMENT OF THE RECALLED TIRE. HE NEVER CALLED ME BACK. OCTOBER 6, 2006 I CALLED THE SERVICE MAN (AULTMAN) TO FIND OUT STATUS AND TO ASK WHY HE HAD NOT CALLED ME. HE STATED THAT HE WOULD CHECK ON TIRES AND WOULD CALL ME BACK THAT SAME DAY (FRIDAY) OR FOR SURE THE FOLLOWING MONDAY. HE NEVER CALLED ME BACK. OCTOBER 16, 2006 I CALLED THE FIRESTONE STORE AND ASKED FOR THE PETE DESCHNER, MANAGER. HE WAS NOT IN. OCTOBER 18, 2006 I CALLED THE FIRESTONE STORE AND TALKED WITH PETE DESCHNER, MANAGER. I TOLD DESCHNER ABOUT THE CALLS TO AULTMAN WITH NO RESULTS. DESCHNER SAID HE WOULD CHECK OF AVAILABILITY OF TIRES AND THAT HE WOULD CALL ME BACK "TODAY OR TOMORROW FOR SURE". HE NEVER CALLED ME BACK. OCTOBER 23, 2006 I CALLED THE FIRESTONE STORE AND TALKED TO DESCHNER REGARDING THE RECALLED TIRE AND ASKED WHY NONE OF MY CALLS WERE RETURNED. HE STATED THAT THERE WAS NO REASON TO CALL IF THERE ARE NO TIRES. I MENTIONED THAT HE HAD SAID HE WOULD CALL ME "FOR SURE" AND THAT I WAS NOT SATISFIED THAT HE AND THE SERVICE MAN WERE SIMPLY IGNORING ME. DESCHNER STATED THAT HE WOULD BE GETTING SOME TIRES IN TODAY OR TOMORROW AND THAT HE WOULD CALL ME BACK. HE NEVER CALLED ME BACK. OCTO

DT*: THE CONTACT STATED A NHTSA RECALL LETTER #00T005000 REGARDING TIRES: TREAD/BELT WAS RECEIVED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED TIRE DEALER FOR THE RECALL REPAIR. THE DEALER WOULD NOT REPLACE THE TIRE UNDER THE RECALL BECAUSE THE DEALER BELIEVED THE TIRE CAME FROM A JUNK YARD. THE CONTACT PLANNED TO CONTACT THE TIRE MANUFACTURER AFTER FILING A COMPLAINT WITH THE NHTSA. THE TIRE WAS A FIRESTONE ATX P235/75R15. *AK UPDATED *JB

1992 FORD EXPLORER SEAT BELTS DO NOT STAY LATCHED OR COMES UNCONNECTED. DEFECTIVE LIKE THE 1991 EXPLORERS THAT HAVE A RECALL. EMAILED FORD AND REFUSE TO GIVE ANY HELP. *NM

DT*: THE CONTACT STATED A NHTSA RECALL LETTER #00T005000 REGARDING TIRES:TREAD/BELT WAS RECEIVED ON 10/07/06, AND AN AUTHORIZED TIRE DEALER REFUSED TO PERFORM THE RECALL. ON 10/12/06, THE TIRE WAS TAKEN TO THE TIRE DEALER WHO EXPRESSED THAT THE CONTACT NEEDED TO PURCHASE A NEW TIRE, AND THE TIRE MANUFACTURER WOULD REIMBURSE THE COSTS. THE RECALL STATED THAT THE DEFECTIVE TIRES WOULD BE REPLACED AT NO COST. THE CONTACT EXPRESSED TO THE TIRE DEALER THAT A COMPLAINT WOULD BE TAKEN BY THE NHTSA, AND THE DEALER OFFERED NO RESOLUTION. TIRE MANUFACTURER: FIRESTONE. TIRE LINE: ATX. SIZE: P235/75R15.

DT*: THE CONTACT STATED WHILE TRAVELING 15 MPH IN RAINY CONDITIONS, THE TIRE TREAD SEPARATED, CAUSING THE VEHICLE TO FLIP OVER TWICE. ONE OCCUPANT SUSTAINED MINOR INJURIES AND A POLICE REPORT WAS TAKEN. A NHTSA RECALL LETTER #00T005000 REGARDING TIRES: TREAD/BELT WAS RECEIVED TWO WEEKS AFTER THE INCIDENT. THE CONTACT EXPRESSED THAT IF THE LETTER WAS RECEIVED EARLIER, THE ACCIDENT COULD HAVE BEEN PREVENTED. THE VEHICLE WAS DEEMED TOTALED. THE TIRE MANUFACTURER WAS FIRESTONE, MODEL: WILDERNESS AT, SIZE: P235/75R15.

WITHIN A 2 WEEK PERIOD BOTH OF MY FRONT TIRES POPPED. THESE ARE THE TOYO RADIAL OPEN COUNTRY. I WAS DRIVING EACH TIME ON THE HIGHWAY DRIVING AT 65 MPH WHEN THESE OCCURRED. THE FIRST TIME IT HAPPENED A SMALL PATCH CAME OFF OF MY TIRE. ON THE SECOND INCIDENT A MUCH LARGER AND MORE DANGEROUS PATCH TORE, CAUSING ME TO PULL OFF THE ROAD WITH NO CONTROL OVER THE SUV. *NM

1992 FORD EXPLORER(EDDIE BAUER ED) CAUGHT FIRE IN THE ELECTRICAL SYSTEM UNDER DASHBOARD AND CCAUGHT FIRE AND DESTROYED VEHICLE BEFORE FIREMEN COULD SAVE IT. FORD MOTOR CO HAS DENIED LIABILITY, EVEN THOUGH THIS MODEL WAS UNDER RECALL. FIRE STATRED IN THE CIRCUITRY SYSTEM.

FUTURA TOURING SE PURCHASED OMFR PEPBOYS IN FRESNO, CA. DRIVER SIDE REAR TIRE BLEW OUT ON THE FREEWAY WITH NO APPARENT REASON CAUSED EXPLOSIVE CONCUSSION THAT CAUSED THE COMPLETE SEPARATION OF THE TREAD , CAUSING THE CAR TO SPIN 360 DEGREES IN FREEWAY TRAFFIC.- CATASTROPHIC FAILURE WITH COMPLETE TREAD SEPARATION WITH LARGE VISIBLE POINT OF OUTWARD FORCE- TREAD DETACHMENT WAS COMPLETE WITH MOST OF SIDEWALLS INTACT EXCEPT AT FORCE POINT WHERE SIDE WALL COMPLETELY SHEARED TO BEAD. FORCE OF TIRE FAILURE CAUSED SPIN AT HIGHWAY SPEED WITH CATASTROPHIC CONTROL FAILURE, CAUSED VEHICLE CONTROL LOSS AND ACCIDENT WITH SPIN OFF-ROAD VEHICLE WAS TOTAL LOSS WITH MODERATE INJURY TO DRIVER. *NM

AT 5:30 A.M. ON FEBRUARY 22, 2006, I AWOKE TO A LOUD EXPLOSION. I WENT TO LOOK OUT MY KITCHEN WINDOW AND UNDER THE CARPORT OUR FORD EXPLORER HAD FLAMES COMING OUT OF THE HOOD. AS I WAS TALKING TO 911 TO REPORT THE FIRE I HEARD ANOTHER EXPLOSION. HUNG UP QUICKLY TO GO AND GET ALL OF OUR 4 CHILDREN OUT OF THE HOUSE AND AS WE WERE GOING OUT HEARD ANOTHER EXPLOSION. THANK GOD WE ALL GOT OUT AND THE FIRE DEPT. GOT THE FIRE OUT BEFORE THE HOUSE WENT WITH THE FIRE. WE COULD SEE AFTER THE FIRE WAS OUT THAT THE DRIVERS SIDE FRONT TIRE WAS BLOWN OFF AND THE BATTERY WAS BLOWN UP AS WELL AS THE FRONT WINDSHIELD. WE WANT FORD TO BE NOTIFIED SO THAT NO ONE HAS TO ENDURE A SIMILAR EXPERIENCE AND GOD FORBID LOOSE ANY FAMILY MEMBERS! *JB

BRIDGESTONE AT DUELER P235/75R R15 TIRE SIDEWALL DISINTEGRATED WHILE DRIVING. *NM

DT:THE CONTACTS STATED WHILE DRIVING APPROXIMATELY 10 MPH THEN PARKED IN A PARKING LOT FOR 20 MINUTES AND THE VEHICLE CAUGHT ON FIRE. THERE WERE NO INDICATOR LIGHTS ON PRIOR TO THE FIRE. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS EXTINGUISHED. THE CAUSE OF THE FIRE WAS UNKNOWN AT THIS TIME; HOWEVER THE FIRE DEPARTMENT SAID THE FIRE COULD POSSIBLY HAVE STARTED FROM THE ENGINE OR FAULTY WIRING. THE DASHBOARD AREA AND UNDER THE HOOD WAS COMPLETELY DESTROYED. CONTACTED THE MANUFACTURER, AND DUE TO THEIR COMPUTER SYSTEM BEING DOWN, THEY COULD NOT TELL HE IF THIS VEHICLE WAS INCLUDED IN ANY RECALLS THAT COULD HAVE CAUSED THIS FIRE. *AK UPDATED 1/4/2006 - *NM

HELLO, MY WIFE HAS A 1992 FORD EXPLORER THAT LOST POWER GOING UP A HILL TO OUR DRIVE THEN SHE MADE THE TURN THEN SHE NOTICED FLAMES COMING OUT FROM AROUND THE HOOD THE CAR IS A TOTAL LOSE IS THERE ANYTHING THAT CAN BE DONE TO HELP US OUT? THANKS RICK. *NM

I BOUGHT A 1992 FORD EXPLORER ON 2-16-2005 FROM A PRIVITE PARTY THRU THE NEWPAPER. ON 04-16-05 I WAS DRIVING TO SOFTBALL PRACVICE ON A BUSY ROAD WHEN A GENTLEMAN NEXT TO ME IN HIS OWN VEHICLE YELLED GET OUT OF YOUR CAR IT IS ON FIRE. HE LET ME TURN IN FRONT OF HIM AND I PULLED IN TO A PARKING SPACE AND GOT OUT OF MY CAR. WITHIN 3 TO 4 MINUTES THE FRONT END OF MY CAR WAS COMPELETLY IN FLAMES. ALL THE WIDOWS BROKE AND THE TIRES POPPED. THE SEAT I WAS SITTING IN ONLY MINUTES BEFORE WAS COMPLETELY IN FLAMES. THE FIREMEN CAME AND PUT THE FIRE OUT. BY THEN MY FORD EXPLORER WAS TOTLED. I WAS VERY LUCKY I DID NOT HAVE MY STEPCHILDREN WITH ME THAT DAY AND I WAS TOLD TO GET OUT OF MY CAR IN TIME FOR MYSELF NOT TO HAVE BEEN HURT. I ONLY HAD LIABILTIY INSURANCE ON THE VEHICLE AND MY PERSONAL BELONGINGS WERE BURNT. THERE IS A RECALL ON THE VEHICLE THAT CAN CAUSE SMOKE AND FIRE.I CALLED THE FORD COMPANY AND TOLD THEM WHAT HAPPENED THEY SAID THEY WILL GET BACK TO ME ABOUT THE SITUATION. I RECIEVED A GENERIC LETTER FROM THEM SAYING THERE IS NOTHING THEY CAN DO TO HELP ME. I FEEL VERY LUCKY IN A SENCE THAT I DID NOT LOSE MY LIFE THAT DAY, BUT ALSO VERY VIOLATED THAT I NOW HAVE TO BUY A NEW CAR AND REPLACE BELONGINGS THAT WERE DESTROYED.

DRIVER SIDE SEAT BELT BUCKLE IS FALSE LOCKING AND OCCASIONALLY DOES NOT LOCK AT ALL.

I BOUGHT A 1992 FORD EXPLORER ON 2-16-05 FROM A PRIVITE PARTY THRU THE NEWSPAPER. ON 04-16-05 I WAS DRIVING TO SOFTBALL PRACTICE ON A BUSY ROAD WHEN A GENTLEMAN NEXT TO ME IN HIS OWN VEHICLE YELLED GET OUT OF YOUR CAR IT IS ON FIRE. HE LET ME TURN IN FRONT OF HIM AND I PULLED IN TO A PARKING SPACE AND GOT OUT OF MY CAR. WITHIN 3 TO 4 MINUTES THE FRONT END OF MY CAR WAS COMPLETLY IN FLAMES. ALL THE WINDOWS BROKE AND THE TIRE POPPED. THE SEAT I WAS SITTING IN ONLY MINUTES BEFORE WAS COMPLETELY IN FLAMES. THE FIREMEN CAME AND PUT THE FIRE OUT. BY THEN MY FORD EXPLORER WAS TOTLED. I WAS VERY LUCKY I DID NOT HAVE MY STEPCHILDREN WITH ME THAT DAY AND I WAS TOLD TO GET OUT OF MY CAR IN TIME FOR MYSELF NOT TO HAVE BEEN HURT. I ONLY HAD LIABILITY INSURANCE ON THE VEHICLE AND MY BELONGINGS WERE BURNT. THERE IS A RECALL ON THE VEHICLE THAT CAN CAUSE SMOKE AND FIRE. I CALLED THE FORD COMPANY AND TOLD THEM WHAT HAPPEND THEY SAID THEY WILL GET BACK TO ME ABOUT THE SITUATION. I RECEIVED A GENERIC LETTER FROM THEM YESTERDAY SAYING THERE IS NOTHING THEY CAN DO TO HELP ME. I FEEL VERY LUCKY IN A SENCE THAT I DID NOT LOSE MY LIFE THAT DAY, BUT ALSO VERY VIOLATED THAT I NOW HAVE TO BUY A NEW CAR AND REPLACE BELONGINGS THAT WERE DESTROYED.

MY SON WAS DRIVING HOME FROM THE NEXT STREET OVER WHEN MY 1992 FORD EXPLORER STARTED SMOKING IN THE CAB AND THEN CAUGHT ON FIRE. THE DASHBOARD, GLOVE COMPARTMENT BURNED, AND THE WINDSHIELD CRACKED FROM THE HEAT . THE HOOD GOT SCORCHED, AND THE HEAD LINER MELTED, DROPPING THE MELTED LINER ONTO MY SEATS. TRUCK HAS NOT BEEN REPAIRED DUE TO COST AT THIS TIME.*AK

VEHICLE EXPERIENCED SUDDEN ACCELERATION,VEHICLE FAILED TO STOP, AND RESULTING IN A CRASH. MANUFACTURER WAS NOTIFIED BY CONSUMER.*AK VEHICLE WAS ALREADY AT A STAND STILL WHEN IT SUDDENLY ACCELERATED. *TT

92 FORD EXPLORER LEAKING OIL AT 92000 MILES AND BLEW HEAD GASKET AT 103000 400.00 TO FIX NOTIFIED FORD NO REPLY. *NM

I JUST WANT TO FILE A COMPLAINT IN REGARDS TO THE 4WD ON THE 1992 FORD EXPLORER. THE PROBLEM IS THAT IT WILL NOT DISENGAGE FROM 4WD TO 2WD. I FEEL THAT BECAUSE OF THIS IS THE REASON FOR ALL THE NOISE I HEAR COMING FROM THE FRONT END. I HAVE NOT REPLACED IT BECAUSE IT WILL COST ME BETWEEN $300-$800 DEPENDING ON WHAT I PUT ON IT. I WOULD LIKE TO KNOW WHAT I NEED TO GET THIS REPLACED? I HAVE TWO SMSLL CHILDREN THAT ARE IN THE VEHICLE WITH ME MOST OF THE TIME AND DON'T WANT ANYTHING TO GO WRONG WITH THIS THAT WILL CAUSE ME TO HAVE AN ACCIDENT. *NM

WHILE DRIVING VEHICLE AUTOMATICALLY SHUT DOWN. CONSUMER PUT THE GEAR IN PARK. SHE WAS THEN TOLD THAT VEHICLE WAS ON FIRE. THERE WAS NO WARNING. CONSUMER STATED SHE HEARD A POP. CONSUMER CONTACTED DEALER AND MANUFACTURER. FOUND THAT IT WAS A COMPUTER PROBLEM. *AK

DEFECTIVE BRAKE FLUID TUBING TO REAR BRAKES RUSTING IN EXACT SAME PLACE ON BOTH HIS 1992 & 1996 FORD EXPLORERS. *BF *NM

1992, FORD, EXPLORER CAUGHT ON FIRE AT CONTROL PANEL ON DRIVERS SIDE DOOR WHILE VEHICLE WAS PARKED IN THE YARD. DAMAGE TO CONTROL PANEL, AND INTERIOR DOOR PANEL (MELTED) POSSIBLE RECALL ISSUE. FORD SHOWING ALL RECALL WORK PERFORMED ON VEHICLE. CANNOT GET RESOLUTION WITH LOCAL DEALER OR FORD.*AK

WHILE STARTING UP THE VEHICLE IT FAILED TO TURN ON. CONSUMER TRIED NUMEROUS TIMES BUT IT FAILED TO TURN ON. MECHANIC INSPECTED THE VEHICLE, AND DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED, AND HE REPLACED IT TWICE. HOWEVER, THE PROBLEM RECURRED. *AK

WITHIN 24 HOURS OF BUYING MY 2002 FORD EXPLORER SPORT TRAC, I EXPERIENCED MY FIRST PROBLEM WITH THIS VEHICLE. I TOOK THE VEHICLE HOME ON SEPTEMBER 14, 2002, SATURDAY AFTERNOON AFTER BUYING IT AND ON SUNDAY (9/15) WITH MY WIFE IN THE CAR, THE VEHICLE STARTED HESITATING/JERKING AND FINALLY STALLED OUT WHILE DRIVING DOWN A COUNTRY ROAD. IT SEEMED THAT THE VEHICLE WAS NOT GETTING ANY GAS. I WAS ABLE TO GET THE VEHICLE STARTED AGAIN AND I IMMEDIATELY TOOK THE VEHICLE BACK TO BE CHECKED AND WAS TOLD IT WOULD BE FIXED. I RECEIVED A CALL FROM FUTURE FORD TELLING ME THAT I SHOULD ONLY FILL THE GAS TANK FULL TO AVOID PROBLEMS. I INFORMED THE FUTURE FORD REPRESENTATIVE THAT THIS WAS NOT AN ACCEPTABLE OPTION FOR A BRAND NEW VEHICLE. I HAVE TAKEN THIS VEHICLE BACK TO FUTURE FORD 6+ TIMES FOR THE SAME PROBLEM AND IN EACH CASE IT WAS NOT FIXED, OR IT CANNOT BE FIXED. ONE TIME THIS LAST SUMMER IN 100+ DEGREE HEAT, MY WIFE AND I STOPPED AT A SHOPPING MALL. WHEN WE STARTED TO LEAVE THE MALL, THE VEHICLES AIR-CONDITIONING WOULD NOT WORK, AS WE STARTED DRIVING IT STARTED HESITATING AND THEN BLACK SMOKE WAS COMING OUT THE TAIL PIPE AND IT WAS JERKING VIOLENTLY. I WAS CLOSE TO THE DEALERSHIP AND I IMMEDIATELY DROVE IT TO THE DEALER. FUTURE FORD DEALERSHIP STATES THEY ARE UNABLE TO FIND ANYTHING WRONG, BUT THEY HAVE REPLACED PARTS THEY THOUGHT WERE CAUSING THE PROBLEM AND OTHER ITEMS THEY FOUND WRONG. WHY OR HOW THEY CANNOT FIND ANYTHING WRONG WITH THE VEHICLE IS BEYOND ME. THIS VEHICLE HAS STALLED

THE REAR VIEW MIRRORS ON THE EXTERIOR OF MY 1992 FORD EXPLORER DON'T WORK. THERE WAS A RECALL FOR THE 1992 FORD EXPLORER FOR THE SAME. THIS PROBLEM AND ACCORDING TO THE INFORMATION ON THE NHTSA WEBSITE, MY PROBLEM IS IDENTICAL. HOWEVER, FORD SAYS THAT MY VEHICLE, VIN [XXX] WAS NOT INCLUDED IN THE RECALL. I BELIEVE THAT MY VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL AND I WANT FORD TO FIX THIS SAFETY PROBLEM FREE OF CHARGE TO ME. PLEASE ADVISE ME. THANK YOU. *JB UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL TANK WAS LEAKING GASOLINE. DEALER DID NOT FIND WHAT CAUSED THE LEAK, BUT INDICATED TO THE CONSUMER THAT THE FUEL TANK SHOULD BE REPLACED. *AK CONSUMER HAD THE VEHICLE CHECKED WHEN SHE STARTED SMELLING GAS. THE MECHANIC LOOKED UNDER THE HOOD BUT COULDN'T FIND THE SOURCE. AFTER A MONTH, THE GAS TANK WAS REPLACED. THE CONSUMER BELIEVES THIS IS A COMPONENT THAT SHOULD NEVER BE REPLACED. *PH *NM

DRIVER SIDE HIGH BACK SEAT EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 03 V 281 000 ; BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK

WHILE DRIVING 30 MPH SMOKE STARTED TO COME FROM THE DASHBOARD. CONSUMER CONTINUED TO DRIVE. AFTER THE VEHICLE WAS PARKED FOR 5 MINUTES VEHICLE CAUGHT ON FIRE.*AK

WHILE DRIVING VEHICLE SHAKES AND A WHINING NOISE CAN BE HEARD. DEALER MADE SOME REPAIRS TO THE STEERING, BUT DID NOT INFORM THE CONSUMER OF WHAT THE PROBLEM WAS. THE PROBLEM HAS RETURNED. *AK