What owners reported
Newest filingsFiled Oct 27, 2026AL
I am filing this complaint on behalf of myself in regards to Fords customer service team. I submitted the paperwork to receive a refund for this repair on August the 5th and they denied it on October the 23. I have since obtained the missing documentation they requested and no one at the Ford customer service dept will let me speak to a supervisor regarding this issue or give me any further update on how to appeal or the appeal timeline other than to remail the documents. This is ridiculous and I have now went over 80 days without reimbursement for a documented issue.
Filed Oct 27, 2026NC
Back windshield spontaneous combustion Overheating back shield
Filed Oct 27, 2026NC
I am filing this complaint regarding a serious transmission safety issue with my son's 2016 Ford F-150, which is subject to Ford Safety Recall 26S28 / NHTSA Recall 26V237 and is also within the scope of NHTSA Engineering Analysis EA26001 concerning unintended transmission downshifts. The truck was operating normally before the recall repair. Ford notified us that the vehicle was affected by the transmission recall and instructed us to take it to a Ford dealer. The recall remedy involved reprogramming the powertrain control module with updated software intended to address the transmission-range-sensor problem and prevent unintended downshifts. We took the truck to a Ford dealer and had the recall software update performed. Immediately following the software update, the truck developed severe and abnormal transmission behavior and became essentially undrivable. Among the problems experienced were the truck attempting to start in an incorrect gear, including fifth gear, and extremely abnormal shifting while driving, including an apparent shift from sixth gear directly to first gear – ironically the same type of dangerous and unpredictable transmission behavior that the recall was intended to prevent. ***These problems did not exist before Ford performed the "recall repair."*** The Ford dealer subsequently diagnosed the transmission molded leadframe as needing replacement. Ford has refused to authorize the leadframe replacement under its applicable program/recall coverage because
Filed Oct 26, 2026AL
My truck was driving fine since I bought it 9 years ago. Ford sent me a letter saying to come in for a recall (Recall 26S28). I went to my local Ford dealership for the recall work, and after that my truck started driving very poorly. The transmission would shudder, and studder at all RPMs (unsafe at highway speeds). I called the dealership and was given the run around. I was told by the dealership that the 'transmission learning' was reset and that it was fine now. Their fix didn't do anything and the truck still had transmission problems. I then found out that the recall that was performed on my truck was 'paused' due to it causing 'issues'. Ford refuses to tell me why the recall was paused, and insists that the recall did not break my truck (even though it was obviously paused for a reason). After driving it for a few months and it getting worser and worse, I called another branch of the dealership. They told me that my transmission was basically broken now, and that it would be $9000 to replace it. The truck has 72000 miles on it. The truck ran perfectly fine for almost a decade and now the transmission fails after the transmission recall work was done. I read of other F150 owners who had the recall done, and their trucks spontaneously missed a shift on the highway which is very unsafe. The Ford dealership told me to call the Ford help line, which is basically a black hole with a rep reading from a script. Ford has made my truck unsafe, nearly undrivable and unsellable, a
Filed Oct 26, 2026163,000 milesMD
The contact owns a 2016 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. While starting the vehicle, the transmission started out at 5th gear with the engine revving, and while driving at various speeds, the transmission slammed into gear before accelerating. The vehicle then went into LIMP Mode with the transmission and check engine warning lights illuminated. The vehicle was taken to the dealer, who determined that the lead frame and PCM were normal, but the transmission might need to be replaced. The manufacturer was notified of the failure by phone. The failure mileage was approximately 163,000.
Filed Oct 26, 2026TX
My 2016 Ford F-150 5.0L V8 has experienced repeated failures involving the transmission gear-position system and inability to start. During the most recent incident, I was stopped at a traffic light when a wrench warning illuminated on the dashboard and all transmission gear-position indicators disappeared. The vehicle remained operational but exhibited significantly reduced performance when accelerating. Concerned about the malfunction, I turned off the ignition to attempt a restart. The vehicle would not restart, leaving me stranded. This failure created a serious safety concern because the vehicle could have become disabled in active traffic. Previously, the vehicle experienced a similar no-start condition. An independent repair facility replaced the starter, negative battery cable, and shift lever. Although the vehicle initially operated normally, the problem returned. The repair facility subsequently reproduced the failure and retrieved diagnostic trouble codes consistent with Ford's transmission-related safety recall. The underlying defect remains unresolved. The vehicle is currently undrivable and located at an authorized Ford dealership, where it is available for inspection. Ford customer service informed me that the recall remedy has been paused because the existing fix is ineffective. The dealership cannot perform its own diagnostic evaluation until December. Despite the vehicle being undrivable due to a suspected recall-related defect, both Ford corporate customer
Filed Oct 26, 2026116,500 milesNY
The contact owns a 2016 Ford F-150. The contact stated that while driving, the transmission unexpectedly downshifted, the rear wheels locked up, and the vehicle decelerated. The wrench icon was displayed, and the check engine warning light was illuminated. The contact stated that there was an abnormal grinding sound coming from the engine compartment. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 116,500.
Filed Oct 24, 2026CA
I purchased my truck in XXX. Shortly afterwards as I was driving at approx 45 mph, the rear end just locked up and felt like something had snapped inside the transmission or transfer case. I had an extended warranty which Ford took full advantage of claiming that the rear end had locked up due to a bad 4 wheel drive switch and I knew I was being lied to. They got the extended warranty to pay for they're transmission leadframe recall that they didn't fix. They also added 4 degree pinion angle shims under my leaf springs and claimed that I put them on my truck and I did not, they did. They also lied to me and said they hadn't removed my transmission yet I could see fresh tool marks on every bolt on my transmission. They installed a thermal bypass valve in my transmission, I believe so that they could claim that I had installed aftermarket parts therefore ford isn't liable. Not long after Corning ford rebuilt my rear differential that had been destroyed due to the rear end lock up, I got a check engine light for turbine speed sensor fault. Corning ford denied any recall however bomarito ford in [XXX] confirmed that there was a recall for the lead frame that was issued 1 year after the truck was manufactured. Which is false because I bought the truck from a Chevrolet dealer in [XXX] and we went over all recalls and carfax online together and they printed everything. NO RECALL FOR LEAD FRAME OR TRANSMISSION. Corning ford employees were rude and had horrible attitudes towards me fr
Filed Oct 24, 2026CA
Ford finally sent me a recall notice just this year in May. I have called multiple dealers and Bomaritto ford in [XXX] told me 2 and a half years ago to bring my truck in and they'll replace the Lead frame free of charge however any dealerships I contacted in [XXX] denied any such recall. When I received the recall letter from ford it stated the transmission lead frame would be covered for 10 years or 150,000 miles. The truck was already 10 years old when I finally received a notice from ford. I ended up rebuilding the whole transmission myself and it cost me over $1500.00 in parts, not to mention I was without a vehicle for approx 2 months waiting on all the back ordered parts. The lead frame I installed was not a ford oem part. The service team in [XXX] told me either way, fird has to replace it with oem parts. I took it to crown ford in [XXX] and they refused to replace the Lead frame which had a check engine code as well. They claimed it was a software update was the problem. I believe that they deleted it from the tcm and ecu. Ford has done everything they possibly could to cover this up and they got the extended warranty to pay for the damaged rear differential which they used the old axle housing that was bent from the lock up and I have spent thousands of dollars in parts and alignments and the vehicle will not stay in alignment because of the damaged rear axle housing. The transfer case was never repaired or replaced also. They treated me completely horrible and lied
Filed Oct 22, 2026NC
Driving on highway lost power to gas pedal truck dash flashed and turned off. Bunch of lights and a gear turned on. I drove to dealership immediately and left the truck there. Was later told I have a 4 serious safety hazard recalls and one that is paused and because of this can’t be fixed and leaves the truck unusable. Leaving me without a vehicle and risk of job loss for the last 3 weeks going on 4 now
Filed Oct 21, 2026WA
The truck continuously went into limp mode upon acceleration. Numerous warning lights wrench, I have a 2016 2.7 with 159k miles that is stalling, loosing all power, stuttering and showing these codes on heavy acceleration. When I turn off the ignition and restart all codes go away.
Filed Oct 21, 2026124,800 milesMA
The contact owns a 2016 Ford F-150. The contact stated that while driving 30 MPH, the transmission unexpectedly downshifted and the power train warning light illuminated. The vehicle was driven to the residence. The contact stated that the following day, while attempting to start the vehicle, the vehicle started. In addition, the power train warning light was no longer illuminated. The dealer was contacted and made aware of the failure. The contact was informed that parts were unavailable for the repair. The contact stated that the vehicle was unsafe. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was unavailable. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 124,800.
Filed Oct 21, 2026TX
While driving in normal conditions at approximately 40 mph the transmission shifted to 2nd gear and the PRND began flashing erratically. Afterward the transmission stayed in 5th gear until I was able to park. This caused a great deal of fear and physical pain from the sudden jolt.
Filed Oct 20, 2026CO
Truck occasionally downshifts at high steady speed ~70mph, with a wrench. About 4weeks ongoing, now daily and check engine light is on. Codes are P0720 and P0722. Despite well documented issue, and lead frame assembly recall, Ford refuses to repair. 124k miles.
Filed Oct 18, 2026IN
Had the recall done at a dealer and now the the software update didn't solve the problem it is now having the wrench and is downshifting periodically with no notice
Filed Oct 14, 2026NV
My Ford F150 is part of the recall 26S28 for the PCM transmission reprogramming and the transmission lead frame recall . There is now a current pause on the recall according to my Ford dealership. My truck was scheduled for replacement and now it’s been cancelled. My truck is experiencing surges like I’m being hit from behind and also gear shifts changing. I am now afraid of loosing control of my vehicle. I don’t know what to do next
Filed Oct 14, 2026TX
2016 F150 with 6R80 transmission problem it had got worse after Ford 26S28/NHTSA 26V237 was done at Ford Dealership just days before Recall we put on hold and Ford then was recommended it not to be done.Safety risk is transmission down shifts hard and sometimes delays in shift commands.After recall done on 9/23/2026 it also derates,goes to limp mode in intersections and freeway.Check engine and wrench lights comes on.It’s been at dealership since 10/08/2026 because it is unsafe to drive in my opinion.Dealership has driven it and verbally told me over the phone,they drove it and my details and complaints are there.The dealership is telling me they have to get a specific code to replace components under the Customer Satisfaction Program 26N04, which their saying is not there.Even though all the symptoms and problems and unsafe drivability is there even after Recall 26S28 was done and was even put on hold because in my opinion made it a lot worse.Check engine light on because of transmission problems and wrench light on because of transmission problem.I have a letter stating if after Recall was done and problems still exists to contact Dealership and Ford RAC Center,which I did.The letter says replace part because of codes if present, but also says if vehicle exhibits conditions dealers are to replace the transmission molded Leadframe after Safety Recall 26S28 has been completed, but dealership says it can’t do, even after the day I drove home after having Recall 26S28 all exhib
Filed Oct 14, 2026TX
Erratic shifting, sudden down shifts while at highway speed, and transmission suddenly stuck in 3 or 5th gear, ford currently has customer satisfaction program 26n04 covering certain 2015-2017 ford f150 trucks but specifies only certain codes to flag the need to fix the problem by changing the molded lead frame which is the defective part. Unfortunately my truck is not tripping those codes but it is showing codes p0715,p0717,p0720 that all call for the molded lead frame to be changed. The problem is codes, p0720,0722, where covered in previous recall 24S37, for f150 tucks made in 2014 with the exact same transmission and molded lead frame. So my problem is why in the previous recall where these codes acceptable and all of the sudden now there not
Filed Oct 13, 2026106,000 milesTX
The contact owns a 2016 Ford F-150. The contact stated that while driving at 40 MPH, the vehicle unexpectedly downshifted from sixth gear into third, second, or first gear. The yellow wrench warning light illuminated. The failure was recurrent. The contact associated the failure with NHTSA Campaign Number: 26V237000 (Power Train); however, the VIN was not included in the recall. The vehicle was taken to the dealer, where a software update was performed, but the failure persisted. The failure mileage was approximately 106,000.
Filed Oct 13, 2026PA
Our 2016 F-150 experienced a dangerous transmission sensor failure (Ford Service read code P0722). Ford's 26S28 safety update was performed prior to this, but the physical lead frame has now failed. Ford Corporate (Case #CXH-09620415) is refusing to replace the defective safety component under companion program 26N04 because the vehicle threw code P0722 instead of the four codes arbitrarily listed on their bulletin, leaving a known mechanical defect active on the road. In this case we pulled out from a driveway onto a road and the truck stayed stuck in 1st gear or was in limp mode and the check engine (wrench icon) lit. Had this been a busy intersection we could have been hit by another vehicle. With this part failing, which is known to cause other similar problems, the truck can shift erratically or get stuck in one gear or downshift or suddenly go into limp mode from any speed. Any problems associated with the defective lead frame should be fixed not just those that throw certain codes.
Filed Oct 12, 2026TN
I responded to recall 26V237 by bringing my F150 into our local Ford dealership, Lenoir City Ford, in Lenoir City, Tennessee, on [XXX]. At the time the truck was dropped off for the recall fix, it was running and operating normally, without any issues. I picked up my truck on [XXX] after the dealership applied the reprogramming fix. As soon as I pulled out of their parking lot onto the main road, the truck started acting up: erratic shifting, delayed shifting, spontaneous downshifting, lack of response from acceleration, and loud rattling noises. I immediately returned to the dealership and had the service technician ride in the vehicle with me. She asked me to turn around immediately and had the service manager ride in the vehicle. He also immediately told me to turn around and return to their parking lot, saying the vehicle was unsafe to drive. The only way to got the vehicle back to the parking lot was to use the manual shift mode and shift with the paddles. As of the date of this filing, the truck remains in the possession of Lenoir City Ford and is undriveable. The Ford dealership has completed all troubleshooting requirements with Ford Motor Company. It has been determined that the transmission needs to be replaced. Ford Motor Company is refusing to make the necessary repairs to the vehicle that their software fix created. The dealership continues to try to resolve this through their channels, and I keep reaching out to Ford Motor Company to resolve it. I have a case fi
Filed Oct 11, 2026FL
The vehicle is covered by Safety Recall 26S28 (NHTSA 26V237) for a transmission range sensor signal fault causing unintended downshift. Before the recall, the truck was slipping, shifting improperly, and downshifting unexpectedly. Dealer (Wayne Akers Ford, Lake Worth, FL) solicited the recall by text on [XXX] and performed the PCM reprogramming on [XXX] (RO [XXX]) at 201,991 miles. The repair order shows no DTC scan before or after the reflash, no road test, and identical mileage in and out. The same symptoms returned the day of pickup. Owner returned promptly and was told the dealer was too busy to accept the truck. The condition worsened to a sudden unintended downshift and deceleration while driving in traffic, after which the owner parked the truck for safety. Owner reported the worsening condition by text on or before [XXX] and brought the truck in on [XXX] where he was told a diagnostic fee would be required to look at the recall condition. The dealer now says the codes are “similar but different” from the recall codes, that the condition is outside coverage, and quotes about $6,500, with no written diagnosis, code list, estimate, written denial, or SSSC submission under Program 26N04. No crash, fire, or injury. Vehicle remains unrepaired at the dealer. The owner reports this because the 26V237 remedy performed did not correct the unintended downshift condition, and the dealer’s process may have cleared the codes that would have qualified the truck for no-cost leadframe
Filed Oct 11, 2026NJ
1.The component that is failing & causing a safety hazard is the vehicle transmission. 2.The transmission shifts violently at highway speeds & causes partial loss of control by the driver & potential additional damage to the powertrain; dashboard wrench light (powertrain warning light) goes on when this happens. 3.The problem has been confirmed by Ford Motor Vehicle Customer Satisfaction Program 26N04 (safety recall notice) the vehicle owner received in a written letter from Ford in July 2026. 4. The Ford Dealership at Liccardi Ford, 1615 Route 22 West, Watchung, NJ 07066 908-561-7500, arranged for a mobile repair on 07-21-26 (Recall Repair 26S28). The repair was made but the condition was not corrected. 5. The vehicle was brought into Liccardi Ford dealership on 09-13-26 for further service to correct the powertrain fault consistent with the Safety Recall Notice (customer Satisfaction Program 26N04). 6. The Dealership did nothing to correct the problem and in part, stated on their work order, "PERFORMED DIAGNOSIS RETRIEVED CODE PO219 ENGINE OVERSPEED CONDITION, PO61A INTERNAL CONTROL MODULE TORQUE PERFORMANCE, PO722 OUTPUT SHAFT SPEED SENSOR - NO SIGNAL - NOT RELATED TO 26N04 - NEEDS FURTHER DIAGNOSIS. 7. The vehicle owner was told by the Ford Dealership that they would not correct the safety recall problem (evident by the powertrain failing in a manner consistent with the recall notice and the powertrain warning light) without further diagnosis at a cost to the vehicle owne
Filed Oct 9, 2026TX
My 2016 Ford F-150 experienced an unexpected downshift into second gear at approximately 45 mph. I also experienced warning lights and an occasion when the truck would not move in Drive until I shifted again. The dealership documented P0705 and P0706 before performing a PCM software update. I retained the repair order showing those codes. After the update, the truck registered P0720. The dealership diagnosed an output speed sensor circuit fault and recommended replacing the molded leadframe for approximately $2,000. I was told replacement would not be covered unless specified transmission range sensor codes returned after the update. I am concerned that a physical defect remains in the leadframe assembly despite the software update. I request review of the safety issue, the effectiveness of the recall remedy, and Ford’s handling of my documented diagnostic history. I cannot establish whether the original range sensor faults and subsequent speed sensor fault share the same cause.
Filed Oct 8, 2026NV
In mid-September 2026, I had safety recall 26S28 (NHTSA 26V-237) performed on my 2016 Ford F-150 at Corwin Ford Reno in Reno, NV. The recall remedy was a powertrain control module software update intended to prevent unexpected transmission downshifts. Before the recall repair, the vehicle had no drivability problems of any kind. About three days after the recall repair, the truck began repeatedly losing acceleration while driving at highway speed. The vehicle would stop responding to the accelerator, and the wrench warning light came on in the instrument cluster. This happened on multiple occasions over several days. Losing acceleration in highway traffic creates a serious risk of a rear-end collision. This is the same type of loss-of-control hazard the recall was meant to address, and the condition appeared only after the recall software was installed. I contacted the dealer right away to report the safety problem. Over two days I called at least six times and left multiple messages that were not returned. When I reached the service department, they would not inspect the vehicle until the following week, and a service manager offered the same delay. I also contacted Ford customer service and received no help. The vehicle has been at the dealer since September 30, 2026. As of October 7, 2026, there is still no diagnosis or repair. I believe the recall 26S28 remedy either failed to correct the defect or introduced a new powertrain fault that causes loss of motive power at spee
Filed Oct 8, 2026OH
Ford sent me a recall letter stating there was a remedy for my truck. I took the truck to a ford service center and was informed that the remedy they had in place to fix the recall does not resolve the problem. They also informed me that they have no idea when the new remedy will be out to fix my truck. Seeing that there is no remedy or any timeline of when I’m getting my truck back I called ford customer support to ask for a loan vehicle. They told me they was unable to give me one. Seeing that it is a transmission problem and even having in the letter it increases the risk of an accident. I feel unsafe to drive the truck in my 60 mile commute to work or in general
Filed Oct 7, 2026PA
The automatic transmission has experienced repeated unexpected downshifts and other abnormal gear-selection behavior. Before the recall repair, the vehicle experienced multiple unexpected downshifts, including a shift from 4th to 2nd gear. Safety Recall 26S28 was performed on July 20, 2026, consisting of a PCM software update. The problem continued after the recall repair. Approximately one week later, while operating in 3rd gear, the transmission momentarily shifted into 1st gear and then returned to 4th. On August 31, while operating in 5th gear, it again momentarily shifted directly into 1st and then returned to 4th. The vehicle was returned to an authorized Ford dealer in September for evaluation. The dealer road-tested the vehicle three times and scanned the PCM but could not duplicate the condition and found no diagnostic trouble codes. The dealer contacted Ford regarding the condition, but no additional repair was authorized because no qualifying codes were present. The problem has continued. I have manually limited the selectable transmission range to 4th gear in an effort to reduce the possibility of another unexpected downshift. On multiple occasions, without any driver input, the selected maximum transmission range has changed from 4th back to the full 1-6 range. On October 3, 2026, the vehicle experienced a hard shift into 4th and then shifted back and forth between 5th and 6th. During this event, the transmission range display went blank and subsequently returned
Filed Oct 5, 2026MD
The contact owns a 2016 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the contact denied the repair for being insufficient. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Filed Oct 5, 2026180,000 milesTX
The contact owns a 2016 Ford F-150. While the contact's mother was driving 20 MPH, the transmission unexpectedly downshifted. The power train and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was unavailable. The failure mileage was approximately 180,000.
Filed Oct 5, 2026GA
Component Affected: Power Train / Electrical System / Transmission Description of Incident: My 2016 Ford F-150 was taken to a licensed Ford dealership to resolve Safety Recall 26S28 / NHTSA Campaign 26V237000 (PCM software update to prevent sudden downshifts). Prior to the recall, the truck drove fine with no issues. Immediately after the software update was performed, the vehicle suffered a catastrophic, uncommanded downshift from 4th gear into 1st gear while traveling at highway speeds. This caused the rear wheels to violently lock up, mimicking a sudden slam on the brakes in active traffic and nearly causing a severe rear-end collision. Diagnostic scans show codes P0720 and P0722, indicating a failure of the Output Speed Sensor, which is integrated into the transmission molded lead frame assembly. The recall software remedy actually caused this life-threatening downshift, and the vehicle remains entirely unsafe to drive. The manufacturer's remedy did not resolve the safety defect. Ford has refused to repair this safety issue and say that it only qualifies for free repair if it throws codes P0705, P0706, P0707.
Filed Oct 4, 2026TN
On XXX, I parked my 2016 Ford F-150 in a Kroger parking lot, in [XXX] around 5 pm. I placed the transmission selector in PARK, exited the vehicle, and went inside the store. The vehicle was unattended. When I came back outside, I discovered that the truck had rolled from where I had parked it, traveled across the parking lot, and struck another vehicle. A police report was filed regarding the incident. I believe there may have been a failure of the vehicle's parking mechanism, transmission, shift linkage, transmission range sensing system, or another component responsible for preventing the vehicle from moving while in PARK. The current answer is UNKNOWN. The incident created a serious safety risk because the unattended vehicle was able to roll freely through a public parking lot where pedestrians and other vehicles were present. Fortunately, to my knowledge, no one was injured, but the vehicle did strike another vehicle and caused property damage. At this time, the problem has not been reproduced or confirmed by a Ford dealer or independent repair facility. The vehicle has not yet been inspected by Ford to determine the cause of the rollaway. Police responded to/documented the incident and a police report was completed. I did not observe any warning lamps or warning messages indicating that the vehicle was not properly in PARK before exiting the vehicle. I had no indication that the vehicle would move after I exited it. I am reporting this incident because the vehicle unexpe
Filed Oct 2, 202631,000 milesMA
The contact owns a 2016 Ford F-150. The contact stated that while driving 60 MPH, the transmission unexpectedly downshifted and the vehicle decelerated to approximately 15 MPH. The powertrain warning light was illuminated during the failure. Occasionally, the vehicle was coasted over to the side of the road, and the contact attempted to turn off the vehicle, but the vehicle occasionally remained running. The contact waited for several minutes before continuing to drive. During the failure, the occupants inside the vehicle lunged forward. The contact stated that a niece's head struck the windshield, leaving a bruise, and the contact’s partner lunged forward and struck her head on the side door handle bar, which left a bruise. The failure had occurred more than 25 times. The vehicle was taken to four certified mechanics, and the lead frame and all the sensors were replaced. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 26V237000 (Power Train). The dealer performed the update of the powertrain control module software; however, the failure persisted. The manufacturer was contacted and confirmed the VIN was no longer under recall. The failure mileage was approximately 31,000.
Filed Oct 2, 2026150,000 milesAZ
The contact owns a 2016 Ford F-150. The contact stated that while driving from a complete stop, the vehicle failed to shift into first gear unless the accelerator pedal was released for up to thirty seconds, after which the transmission shifted hard into second gear. The check engine and power train warning lights illuminated after the hard shift. Additionally, the vehicle only shifted between third and fifth gears while driving. The contact stated that the failure was a recurring failure. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train) and contacted the dealer by phone; however, the dealer informed the contact that the recall repair could not be performed because the manufacturer had placed a pause on the recall. The failure mileage was approximately 150,000.
Filed Sep 30, 2026KY
My vehicle was covered under recall 26N04 and 26V237 that addressed a violent unexpected downshift in the transmission while driving. The Ford dealer reprogrammed the PCM and stated that is all that could be done. This did not fix the violent unexpected downshift while traveling at highway speeds. My vehicle has done so several times since the 'fix'. Truck was taken back to Ford dealer and checked again. I was advised that Ford would not be fixing this issue because my truck did not have the correct code on their diagnostic exam. The lead frame is faulty and Ford refuses to fix even though they admit in their recall that the lead frame may be faulty.
Filed Sep 30, 2026123,000 milesMN
The contact owns a 2016 Ford F-150. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the transmission unexpectedly downshifted to first gear. The contact stated that there was a ten-second delay prior to the transmission downshifting. The vehicle was uncontrollable, and the vehicle crashed into a ditch before coming to a stop. The contact stated that the failure had occurred while the contact's wife and two minor grandchildren were inside the vehicle. The contact stated that the failure had occurred after an unknown recall repair was performed. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The manufacturer was contacted by phone, and a case was filed. The failure mileage was approximately 123,000.
Filed Sep 30, 2026TX
I had my 2016 Ford F-150 turned in for a recall notification on my transmission. I had no problems on my transmission before the Ford dealership updated the recall notice. After the update, my truck was downshifting and changing gears in a different way. I turned in the truck again and the dealership looked at it again and decided that Ford was not responsible for the issue. Now, my truck is having major issues with the transmission and it is still not fixed. The dealership did the recall update but something was done that made my transmission work differently and they will not fix it unless I pay.
Filed Sep 28, 2026142,000 milesNC
The contact's husband owns a 2016 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted into first gear. The contact stated that the vehicle was taken to the dealer, where a PCM software update was performed under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure worsened following the recall repair. The vehicle was taken back to the dealer, where it was determined that the transmission needed to be replaced due to a possible internal clutch failure. The contact was informed that leadframe replacement was not covered under extended warranty coverage because the necessary DTC were not retrieved. However, the contact stated that the PCM software update had cleared the codes. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 142,000.
Filed Sep 28, 2026SC
What Happened MY 2016 Ford F-150 Platinum, equipped with a rear/360-degree camera system, has failed and displays a blue screen instead of providing a usable rearward image. This blue screen was confirmed by the Lugoff Ford Service Department (authorized Ford dealership) around June/July 2026. What I did to correct the problem I took the 2016 F150 Platinum to my local authorized Ford dealership (Lugoff Ford, Lugoff, SC). The Lugoff Ford dealership inspected the vehicle, confirmed the blue-screen rear camera failure, and determined that the camera requires replacement under the Ford Customer Satisfaction Program 25N17. The repair work would be in October 2026. Repair status In September 2026, I got an oil change service at Lugoff Ford. I asked about the status of the recall for the inoperable backup camera and was told that parts and an advanced software update have been changed and will now be available in February 2027. Safety As you are aware, an inoperable backup camera is a safety concern because it does not provide the driver with the rearward view expected from the vehicle's factory-installed camera system. When reversing, the driver cannot rely on the camera to identify pedestrians, vehicles, objects, or other hazards located behind the big F150 Platinum. Manufacturer Contacted I contacted Ford Motor Company's Customer Relationship Center twice to request assistance with an expedited repair, a formal Ford case, and/or a dealer-to-dealer parts search. I was unable to ob
Filed Sep 28, 2026150,000 milesMI
The contact owns a 2016 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While driving at an undisclosed speed, the transmission warning light illuminated and the transmission unexpectedly downshifted into a lower gear, causing the vehicle to hesitate while accelerating. The contact pulled over and waited before restarting the vehicle to correct the failure. The dealer was made aware of the failure but confirmed that the recall repair was on hold by the manufacturer. The failure mileage was approximately 150,000.
Filed Sep 28, 2026112,000 milesMI
The contact owns a 2016 Ford F-150. The contact stated that while driving 35 MPH, the transmission unexpectedly downshifted to second gear. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was confirmed that the failure was associated with a previous recall repair. The contact was informed that the remedy was a temporary fix and that the engineers were developing a new remedy. In addition, the contact was informed that there was no remedy yet available for the repair. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train). The manufacturer was contacted by phone and a case was filed. The failure mileage was approximately 112,000.
Filed Sep 24, 2026NC
2016 Ford F-150, 5.0L, 6R80 transmission, 112,083 miles. Safety Recall 26S28 was performed on 08/05/26 at an authorized Ford dealer. The wrench/powertrain warning recurred on 08/15/26. On 08/20/26, at 111,998 miles, the dealer found DTCs P0720 and P0722 (output shaft speed sensor) and stated in writing that the transmission molded leadframe must be replaced. Ford denied coverage under Customer Satisfaction Program 26N04 because those codes are not on the program's list. The transmission then failed on two consecutive days, within about 85 miles of driving since the dealer visit. On 09/23/26, while I was accelerating across two lanes of traffic, the engine revved abnormally high during an upshift, as if the transmission failed to engage a gear. It then stayed in 3rd, and I had to make a left turn from a stop at an intersection in 3rd gear with greatly reduced power. On 09/24/26, after crossing a four-lane highway intersection, the warning appeared while I was accelerating uphill. The transmission stayed in 3rd at a complete stop and would not downshift to 1st. Shifting through Park and using manual mode did not restore 1st gear; only an engine restart did. In both events the warning light cleared itself while the fault continued, so the dashboard gave no indication of the problem. Turning left across oncoming traffic and pulling away from stops near highway traffic with reduced power is a safety risk. The recall remedy did not prevent this failure, and the repair the dealer sa
Filed Sep 23, 2026OH
I am reporting that the Corporate Ford Company is knowingly requiring a software update that minimizes a safety hazard instead of eliminating a safety hazard (NHTSA Recall 26V237). Here are the facts: ---Lebanon Ford service said that they cannot tell me what the software update 26S28 will do to fix the danger of driving my vehicle. The mechanic (Michael) said that the software update is meant to fix the transmission molded lead frame, but that it does not. My research about this software update states that the truck will unexpectedly downshift to 4th gear (instead of downshifting to 1st gear without the update). This downshifting issue poses a danger to people driving on the highway! Consider trucks suddenly downshifting to 4th gear in front of you on the highway (some towing)! Ford Recall: 26N04 is a fix that will eliminate danger, but Ford is NOT fully implementing it! Molded Lead Frame Failure The Issue: The internal wiring harness (the lead frame) holds the speed and temperature sensors. When it fails, it sends bad data to the computer. Symptoms: Erratic shifting, a wrench light on the dash, or a check engine light with speed sensor codes. Unexpected Downshifts (Recall 26V-237) --THIS IS THE SOFTWARE UPDATE THAT DOES NOT SOLVE THE DANGEROUS RISK. On XXX, Ford did NOT complete the Recall 26N04 (Ford #), only the NHTSA 26V237 software update, which does not eliminate dangerous driving on the highway. I am attaching the event information that I gave to Lebanon Ford at the t
Filed Sep 22, 2026OR
I am filing an emergency complaint against Ford Motor Company for failure to provide a safety recall remedy within a reasonable timeframe under 49 U.S.C. Chapter 301. My vehicle has an active safety recall (Recall 20S31) for a compromised brake master cylinder, making it entirely unsafe to operate. The vehicle is currently grounded and inoperable at my residence. Ford Corporate has kept the required repair parts on a national backorder for over 3 months. On August 18th, Ford Corporate sent me a formal written denial explicitly refusing to provide a rental vehicle or alternative transportation while my truck sits stranded. Ford is forcing me to choose between driving a vehicle with known catastrophic braking failure or having no transportation, actively violating federal recall compliance guidelines.
Filed Sep 21, 2026MS
XXX: I scheduled an oil change online and selected the open transmission safety recall. [XXX] Ford executed Recall 26S28 (PCM Programming) under verification code RGLKT7MASIPIJ. The truck had absolutely no shifting issues prior to this flash. XXX: Within two weeks of the software update, the truck began experiencing the exact erratic shifting and violent gear-dropping safety hazards described in the recall. I returned the truck to the dealer. XXX: After days of complete silence, I had to initiate contact. First by phone, then by physically walking into the service desk on XXX to get answers because the dealer ignored my vehicle. Mid-XXX: After the truck sat on their lot for three weeks, they finally scanned it and retrieved code P2701. The dealer stated the recall wouldn't cover it and immediately quoted me $8,000 to rebuild or $10,000 to replace the transmission. They claimed they would submit the case to Ford Corporate. XXX: Having heard nothing, I returned to the dealership in person. I was told they still had no response from corporate. The Paperwork Contradiction: The technician's notes on Page 3 explicitly state: "No update so that one recall cannot be performed, must been updated at some point." This proves the technician failed to look at their own shop's service history from XXX (Page 2), where they signed off on completing the update. Furthermore, they condemned the entire transmission based strictly on a digital code scan; they never dropped the pan or performed an
Filed Sep 19, 2026MD
The component that failed is the Back Up Camera Screen. It is all blue. It is available for inspection upon request. My safety or the safety of others is at risk because I can't see directly behind my truck without this camera. I could end up hitting a child or small item directly behind my truck. We will be contacting the dealer about this problem. My vehicle has not been inspected by the manufacturer, police, insurance or others at this time. No warning lamps, messages or other symptoms of this problem occured prior to the failure. This problem first occured on Saturday, September 19, 2026 I don't know what the cause of this problem is.
Filed Sep 18, 2026FL
I participated in Safety Recall 26V237 -2016 F-150 Ford Truck transmission issues. Under the recall, Ford completed a transmission programming update to resolve the safety concerns. The campaign DID NOT resolve the transmission issues. The truck is still a hazzard to drive & needs further repairs or transmission replacement. Please do not allow Ford to remain unaccountable for the failure to correct the issue.
Filed Sep 18, 2026OK
There is currently a recall on 4 of the sensors on the same rail n the transmission due to it locking in 3rd or 5th gear. When I took the truck in they pulled the codes and it was not one of the 4 so Ford does not have an active recall. There was another person in line in front of me who had the same issue on the same two codes.
Filed Sep 18, 2026100,000 milesOR
The contact owns a 2016 Ford F-150. The contact stated that while driving 65 MPH, the transmission unexpectedly downshifted, and the vehicle lost motive power and decelerated. Additionally, there was an abnormally loud sound coming from the vehicle with the power train warning light illuminated. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where the failure was confirmed. The contact was informed that an unknown PCM software update was completed. The vehicle was repaired but the failure reoccurred. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The contact stated that the vehicle was unsafe to drive. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 100,000.
Filed Sep 17, 2026NE
Driving down Highway 6/34. Cruise set at 65 mph. The truck on its own Shifted into 2nd gear and revving up the engine caused the vehicle to slow uncontrollably, which is very unsafe driving. The 2016 has a safety recall to prevent this from happening. I am writing this to report that my truck has had the recall done, and this still happened. I will park the truck until Ford can fix it. But they are trying to get out of fixing this safety issue with all these trucks. At 65 mph, I lost control of the truck, and thank goodness there were no other vehicles on the road around me
Filed Sep 16, 2026UT
Performance Ford in Utah falsified a federal safety recall completion for Recall 26S28/19V446000 on my 2016 F-150. They only performed a software flash, manually wiped the transmission's safety fault codes from the memory cache, and joyrode my vehicle for 200 unauthorized miles. They returned the vehicle to me unrepaired, where it immediately suffered an erratic downshifting hazard and engine limp mode, endangering my safety.
Complaints 1-50 of 2,093, newest first, reproduced as filed.