2014 Jeep Cherokee

Defect. Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Risk. A fire while parked or driving can increase the risk of injury.

Remedy. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

Defect. Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Risk. A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Remedy. FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

Defect. Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Risk. An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

Remedy. Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Defect. Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

Risk. Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

Remedy. Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

Defect. Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Risk. If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Remedy. Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

Defect. Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).

Risk. BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.

Remedy. Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.

Defect. Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Risk. Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy. Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Defect. Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.

Risk. A short circuit in the liftgate control module may result in a fire.

Remedy. Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.

This issue has occurred on several occasions. I successfully reverse but when I switch back to "drive" the vehicle enters a neutral state. When driving on the highway, the vehicle has slowed itself to 40mph and continues to slow itself until it becomes disabled. I currently see there has been a recall for this vehicle in 2019 (19V447000) which did not include my VIN. However, my vehicle is experiencing the exact symptoms described in that specific recall. The vehicle is unsafe to drive.

The PTU has failed and now my warranty claim is being denied. I drive a 2014 Jeep Cherokee and this is a COMMON issue with this car. It unfortunately has not fallen under a recall that I can see anywhere even though so many others have.

I purchesed the vehicle in April of 2024, test drove it and it drove fine, the dealership said they had to service a recall of the transfer case before I could take the car home. Once I picked the car up and drove it for a few days it was driving very weird and had low speed shuttering, I took it back to the dealership after googling that it might be related to the transfer case and they looked at it and said everything was fine, so I just dealt with the issue. Recently the "service 4wd" light came on so I took it to a friend to take a look at it and they noticed that the transfer case that was put in to service the recall was actually from a junk yard and used which is what has been causing the issues I've been having. I researched it a bit further and was told to make a complaint due to having junk yard parts put in to satisfy a recall being illegal.

My vehicle is experiencing a critical structural failure directly related to Safety Recall W47. Due to severe, unmitigated drivetrain vibrations caused by internal Power Transfer Unit (PTU) input spline wear, the structural mounting fasteners connecting the PTU housing to the aluminum automatic transmission casing have completely backed out and/or sheared off while operating.When attempting to have this safety defect remedied under the active W47 recall, both the authorized Jeep dealership and Stellantis corporate customer care actively refused to honor the safety recall or conduct internal diagnostics. They have locked me into a circular loop, stating that because the structural fasteners are currently missing/broken, the issue is classified as "missing bolts" and is not covered under the recall. They are demanding thousands of dollars out-of-pocket to replace the hardware before they will inspect the internal components of the PTU.The ejection and shearing of these structural fasteners is a direct, documented physical consequence of the severe vibrations caused by the defective, recalled PTU. Forcing a consumer to pay out-of-pocket to repair the structural symptoms of a known safety defect before a dealership will honor a federal recall is a violation of the remedy process. This condition compromises the structural integrity of the drivetrain, increases the risk of component separation while driving, and presents an immediate safety hazard.

The gas pedal acceleration and a cruise control came on and got stuck between 35 and 45 miles an hour time I hit the other vehicle and laying on the brakes was probably 38 to 40 miles an hour prior that I was doing 72 miles an hour and 40 miles an hour zone. How are you able to get a vehicle hitting the brakes brake and then it would help. I barely hit the other car in the cars spun out and hit other vehicles.

Failure of the PTU prevented vehicle from going into park. Gears in PRU stripped causing complete failure and vehicle would not move.

The PTU is bad and I’ve replaced it twice with no successful fix

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the gear shifter became stuck in neutral. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 19V447000 (Power Train); however, the VIN was not included in the recall. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormally loud roaring sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with power transfer unit failure. The contact was informed that the power transfer unit needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back order. The contact was informed that the failure was a known failure with similar vehicles. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 80,000.

Parking brake engages while driving down the road pulled control module out and has water corrosion looked up causes and seen there was a recall/lawsuit in need of recall

I have a 2014 Jeep Cherokee that i have had since 2019. Since I have owned it, there have been several transmission recalls. I am currently dealing with a new transmission issue, where it is jerky and fails to go when pressing the gas after being at a stop. I am also dealing with the second oil filter housing leaking. Apparently this is a known issue, due to a plastic housing that cracks and warps easily. This causes significant oil and coolant leaks. This can potentially cause engine failure as well as the possibility of oil causing a fire due to hot oil on the exhaust. I previously paid over $1000 to have this repaired a few years ago and its now doing the same thing! This is highly frustrating. I will not be able to drive my car until this is fixed to the safety hazard of driving with such a bad oil leak.

My PTU in my 2014 Jeep Cherokee is failing. The car has been jerking when accelerating. Sometimes very slow when I first accelerate then jerks heavily and takes off at a high rate of speed. I also noticed weird grinding and unusual sounds. The sound starts randomly when accelerating or when traveling and I let off the accelerator. The sound is more of a howling then grinds and quickly goes away. I replaced all the wheel bearings on the vehicle and it still existed. I then took the car to a Jeep dealer where one of the techs had test drove it and confirmed that the PTU has failed.

On 05/30/2026 approximately 12:15. My Jeep radio screen prompted "service needed, no phone connected" and a few other words I did not have an opportunity to memorize. The check engine light came on and he oil light appeared. This all happened within a minute. It was very quick and scared both of us. As my mother was driving, she smelled heat, then the radio quit working, the air conditioning shut off and heat turned on without assistance, my mother attempted to open the electronic windows without success, the power steering stopped worked and locked up, then the entire vehicle shut off. She struggled to maintain control of the vehicle in order to guide us to a safe place off the side of the road. We were in imamate danger due to NOT having any control of the vehicle. The hood, driver and passenger doors, front and back were able to be accessed, however we could not open the hatch. And the interior lights would not remain shut off until the battery ceased to have amps. No the vehicle was not inspected by the manufacturer, police or insurance representatives. We were on a major highway. She had NO CONTROL of the vehicle. I bought this vehicle used from Blue Knob and have never received any recall notices however I researched and found 13 recalls I have never been informed of. This is unsettling and a dangerous form of noncommunication.

It began with front end grinding sounds. I took the vehicle to multiple mechanic shops and all the shops agree that the Power Transfer Unit is leaking and metal shaving are visibly coming out of the seal. This is supposed to be a sealed unit that doesn’t require service. There are already two separate recalls for this exact issue 2017 - 2019 and 2019 - 2023. Apparently, this could disengage from the transmission or worse, lock my transmission up and possibly cause an accident. Flashing the CM did not solve anything. My car has been at the mechanic shop for a little over a month with a new unit already ordered. I have been paying close attention to this and relevant recalls.

Vehicle: 2014 Jeep Cherokee VIN: [XXX] Component: Power Train – Transfer Case (PTU) Safety Issue: Loss of motive power / PTU failure Complaint: My 2014 Jeep Cherokee is experiencing the same failure mode described in FCA PTU recalls W47 (20V343) and W48 (20E037). The PTU output shaft bearing is failing under load. The grinding noise disappears when the driveshaft is removed and returns immediately when the driveshaft is reinstalled, confirming a load dependent PTU failure. This defect can cause sudden loss of motive power and inability to hold Park, which matches the safety description in the recall documentation. My vehicle falls within the recall build date ranges, yet the manufacturer refuses to cover the repair. This is a safety related defect that should be included in the population recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This vehicle stalls while on the road and it also stops driving, and the vehicle remains stationary. It's random and I never know when it will happen. There was a recall issued for this very problem in 2019. When I type in Mt Vin # it says no recalls on this vehicle. I feel this vehicle meets the same safety issues as the recall. I've contacted Chrysler with no progress.

I had a recall completed in March 2023 for transmission issues. Since January 2026, my vehicle has been in a repair for a part that is backorder. The part is Transfer Case Control Module (TCCM). The part number is 68540646AA for a 2014 Jeep Cherokee Latitude V6 3.2 4x4. I feel that this is unfair and it has caused me and my family undue hardship. After I obtain this part, then other parts such as O2 sensor and the thermostat has to be replaced as well. I feel that Stellanis should cover the cost of all of the repairs.

My Cherokee started showing a light on the dash that said 4WD SYSTEM TEMPORARILY UNAVAILABLE....I took it to the jeep dealer they fixed other things and then after I paid it was still showing that same warning light. So I'm just wondering if it's covered in the recall?

Failed PTU is signaling AWD service light. Jeep Cherokee Trailhawk 2014 Later Trims have recalled failure Jeep won't go over 25mph without shaking. Sounds are grinding. Very dangerous to drive

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving 45 MPH, the message “Turn off Air Conditioner - Engine Overheating” was displayed. The vehicle was towed to an independent mechanic, where it was determined that the water pump and wiring needed to be replaced. The vehicle was repaired, but the failure persisted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.