1999 Chrysler Town And Country

Fatalities reported

Owners filed 362 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 9 times.

Avoid One of the Chrysler Town And Country years to avoid: an unusual share of fires, crashes and deaths for a car of its age. Which Chrysler Town And Country years to avoid →

When it fails
020k40k60k90k120k200k
88,800 milesMedian miles at failure

167 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 1999 Chrysler Town And Country problems

53 of the 362 complaints (15%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Seats › Front Assembly › Seat Heater/Cooler41
0184
Air Bags · airbags34
101
Power Train › Automatic Transmission · transmission19
300
Wheels › Rim18
012
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys · engine16
000
Electrical System15
010
Engine and Engine Cooling · engine11
100
Suspension10
104
Air Bags › Frontal · airbags10
304
Suspension › Front › Macpherson Strut9
000

1999 Chrysler Town And Country airbags problems

15% of all complaints

53 of the 362 complaints are about the airbags. This is what owners describe:

  • shows an airbag warning light55% · 29
  • sets off warning lights on the dash34% · 18
  • did not deploy its airbags in a crash6% · 3

Share of the 53 airbags complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
67,000 mi
median of 23 reports
Peak year of filing
2004
21 airbags complaints that year
Crashes · fires · injuries
4 · 0 · 5
in these complaints
Recalls on the airbags
“Air bag light constantly on, no horn no cruise control no radio control. Went to dealer for recall on airbag steering wheel clock spring and was told I would have to pay for diagnostic and also pay for part " in case it was not covered. This is not how a safety recall should be performed to my understanding”
Owner complaint, filed Sep 19, 2019 at 135,025 miles
“No accident, crash, or injury. My air bag clock spring failed and my air bag warning light illuminated. I'm told by the dealer that my air bag will now not work (also my cruise control & steering wheel radio controls are not funtional). This is a serious safety issue & I am getting it repaired quickly at a cost of over $220. This should be paid for by daimler chrysler!. *ak”
Owner complaint, filed Sep 30, 2004 at 96,500 miles

Complaints and recalls over time

By year of filing
1998: 1 complaints, 0 about the airbags'981999: 16 complaints, 1 about the airbags2000: 19 complaints, 0 about the airbags2001: 34 complaints, 1 about the airbags2002: 35 complaints, 5 about the airbags'022003: 67 complaints, 19 about the airbags2004: 67 complaints, 21 about the airbags2005: 28 complaints, 3 about the airbags2006: 18 complaints, 0 about the airbags'062007: 15 complaints, 1 about the airbags2008: 11 complaints, 0 about the airbags2009: 7 complaints, 0 about the airbags2010: 7 complaints, 0 about the airbags'102011: 3 complaints, 0 about the airbags2012: 7 complaints, 0 about the airbags2013: 5 complaints, 0 about the airbags2014: 6 complaints, 0 about the airbags'142015: 7 complaints, 1 about the airbags2016: 5 complaints, 0 about the airbags2017: 0 complaints, 0 about the airbags2018: 0 complaints, 0 about the airbags'182019: 3 complaints, 1 about the airbags2020: 0 complaints, 0 about the airbags2021: 0 complaints, 0 about the airbags2022: 0 complaints, 0 about the airbags'222023: 0 complaints, 0 about the airbags2024: 1 complaints, 0 about the airbagsRecall 00V268000 (fuel system)Recall 01V119000 (seat belts)Recall 02V076000 (seat belts)Recall 03E045000 (equipment)Recall 03E053000 (fuel system)Recall 04V480000 (airbags)Recall 06E022000 (brakes)Recall 07E104000 (visibility)Recall 10E034000 (equipment)NHTSA investigation EA04013NHTSA investigation EA01007NHTSA investigation PE00034NHTSA investigation EA99013NHTSA investigation PE99010
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened

Complaints about the 1999 Town And Country peaked in 2003, with 67 filed that year. Owners had filed 43 complaints about the airbags before the first recall that covers it, 04V480000 in October 2004; 10 more have come in since. In 2024 owners filed 1 so far.

9 safety recalls

Part 573 reports
Equipment10E034000
Filed Aug 10, 20106,686 vehiclesCurt MFG. Inc.

Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.

Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.

Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.

Visibility › Glass, Side/Rear07E104000
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.

Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.

Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Air Bags04V480000
Filed Oct 6, 2004955,344 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel System, Gasoline03E053000
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division

Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.

Equipment03E045000
Filed Sep 26, 200345,870 vehiclesIntercontinental Auto Parts

Defect. AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.

Risk. IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

Remedy. AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.

Seat Belts › Rear/Other02V076000
Filed Mar 8, 2002545,311 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.

Risk. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy. DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Seat Belts › Front › Retractor01V119000
Filed Apr 11, 2001161,682 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.

Risk. IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.

Remedy. DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel System, Gasoline › Fuel Injection System00V268000
Filed Sep 13, 20001,163,000 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

All 9 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 8 name the 1999 Town And Country.

DRIVER AIR BAG CLOCKSPRING FAILUREEngineering analysis EA04013Closed
Opened Jun 4, 2004Closed May 25, 2005Led to recall 04V480000airbags

The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its october 5, 2004 letter to NHTSA, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between march 1998 and august 2000, with 70,000 miles or less.it will also provide a lifetime warranty for this component on my 1998.5-2000 minivans, regardless of mileage.the details of the …

OVERHEATING OF SEAT HEATERSPreliminary evaluation PE04017Closed
Opened Feb 18, 2004Closed Jun 21, 2004seats

Odi opened this investigation based on 24 complaints alleging that the electrically heated driver or passenger seat sparks/overheats.daimlerchrysler believes the failure is due to one of two factors:the stitching operation on the seat cover may cause the sewing needle to sever some strands of the wire heating grid in the seat, or a poor solder joint/wire connector fails due to improper processing or long term overstressing.the ignition switch and the seat heater switch must both be turned on to power the seat heater.complainants report that when overheating occurs, switching the heater off …

DRIVER AIR BAG CLOCKSPRING FAILURERecall query RQ04001Closed
Opened Jan 28, 2004Closed Jun 4, 2004airbags

Complaints report air bag warning light illuminates, and this may be accompanied with a non-functioning horn and/or cruise control (if equipped).this is indicative of an open-circuit clockspring failure (results in non-functioning driver's air bag), similar to the failure condition that was the subject of daimlerchrysler's recall of model year 1996-1998.5 minivans (recall no. 02v-293).this recall query has been upgraded to an engineering analysis (ea04-013).

AIR BAG CLOCKSPRINGEngineering analysis EA01007Closed
Opened Feb 21, 2001Closed Nov 22, 2002Led to recall 02V293000electrical system

There is no summary currently available

OVERHEATING OF FRONT SEAT HEATERSPreliminary evaluation PE00034Closed
Opened Aug 31, 2000Closed Jan 5, 2001electrical system

Allege that the front seats over heat and smoke or catch fire

DC MINIVAN FUEL INJECTOR RAIL LEAKRecall query RQ00008Closed
Opened Mar 9, 2000Closed Mar 18, 2002Led to recall 00V268000throttle and acceleration

There is no summary currently available

POST COLLISION FUEL SYSTEMEngineering analysis EA99013Closed
Opened Jun 11, 1999Closed Aug 10, 2001fuel system
POST-COLLISION FUEL SYSTEM INTEGRITYPreliminary evaluation PE99010Closed
Opened Feb 3, 1999Closed Jun 11, 1999fuel system

There is no summary currently available

Technical service bulletins

113 on file

Repair instructions the manufacturer sent its dealers for the 1999 Town And Country. Not recalls: the fix is usually free only while the car is under warranty.

equipment 23body and frame 17electrical system 16engine 9transmission 9brakes 7seats 4steering 4
0801102Service Bulletin/Repair InstructionsAug 19, 2002airbags

CONCERNS WITH THE AIR BAG WARNING INDICATOR LAMP ON INTERMITTENTLY OR CONSTANTLY. *TT

082700Service Bulletin/Repair InstructionsSep 29, 2000airbags

SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT

083799Service Bulletin/Repair InstructionsNov 12, 1999airbags

DAIMLERCHRYSLER CORPORATION IS NOW OFFERINB AIRBAG ON / OFF SWITCHES FOR SELECTED VEHICLES. *TT

081798Service Bulletin/Repair InstructionsDec 30, 1998airbags

SUBJECT REGARDING AIRBAG ON - OFF SWITCHES. *YC

What owners reported

Newest filings
Suspension
Filed Jun 5, 2024IA

Strut mounts are very rusty, the Chrysler recommended repair could not be done, due to extensive rust around the strut tower. This is confirmed by many other owners of this year and generation of vehicle. The vehicle is is good shape except for this and the problem was caused by a manufacturing defect which allowed rusting in the strut towers. This problem started happening approximately when it was just 10 years old or less and got worse and worse over the years. I have not driven it for many years because it seems very unsafe.

Seats
Filed Nov 2, 2019205,000 milesTN

THE HEATED SEAT ON THE DRIVER SIDE WAS HEATING UP SO HOT THAT IT WOULD BURN YOUR BOTTOM. NOW IT HAS SEIZES TO WORK EVEN WITH REPAIRS.

Air Bags
Filed Sep 19, 2019135,025 milesMA

AIR BAG LIGHT CONSTANTLY ON, NO HORN NO CRUISE CONTROL NO RADIO CONTROL. WENT TO DEALER FOR RECALL ON AIRBAG STEERING WHEEL CLOCK SPRING AND WAS TOLD I WOULD HAVE TO PAY FOR DIAGNOSTIC AND ALSO PAY FOR PART " IN CASE IT WAS NOT COVERED. THIS IS NOT HOW A SAFETY RECALL SHOULD BE PERFORMED TO MY UNDERSTANDING

Unknown or Other
Filed Jul 17, 2019140,000 milesVA

THERE IS AN KNOWN ISSUE WITH TOWN&COUNTRY VAN B/T CERTAIN YEARS. I HAVE A 1999. WHEN WATER SPLASHES FROM THE ROAD OR RUNS OFF THE VEHICLE, THE WATER LANDS ON THE SERPENTINE BELT, AND CAUSES THE BELT TO SLIDE OFF. WHEN THE BELT SLIDES OFF, THE POWER STEERING FAILS TO SUCH A DEGREE THAT IT MAKES THE VEHICLE DIFFICULT TO MAINTAIN CONTROL. THERE IS A PATCH THAT CHRYSLER ISSUED, BUT NOT DID NOT DEEM IT A RECALL. I BELIEVE THIS ISSUE IS BAD ENOUGH THAT IT COULD CAUSE SIGNIFICANT PROBLEMS. I'VE HAD THIS HAPPEN SEVERAL TIMES. NOT DRIVING THROUGH PUDDLES, BUT JUST HAVING A WET ROAD CAN CAUSE (AND HAS CAUSED) AN ISSUE. THE FIX IS 400+$, WHICH IS RIDICULOUS CONSIDERING THAT THIS IS A KNOWN ISSUE THAT CHRYSLER CREATED A FIX FOR, BUT WON'T RECALL. I'VE REPLACED EVERY BELT, TENSIONER, PULLEY ETC, AND THE MECHANIC FRANKLY SAID ITS A KNOWN PROBLEM WITH CERTAIN YEARS OF TOWN & COUNTY.

Electrical System
Filed Oct 2, 2016FL

MY PROBLEM IS IN THE IGNITION SWITCH, WHICH IS AFFECTING THE AIR CONDITIONER AND BLINKERS , AT THE SAME TIME , I TESTED THE VAN WHILE IT WAS RUNNING I MOVED THE IGNITION KEY AND THE AIR CONDITIONING AND BLINKERS WOULD WORK. STARTED WELL VAN WAS STATIONARY IN MY DRIVEWAY 10/1/2016.

Fuel/Propulsion System
Filed Sep 13, 2016184,928 milesWI

FUEL INJECTOR RAIL FAILURE. WOULD LIKE TO KNOW IF THERE WAS A RECALL ON THIS AND IF THE REPAIR IS COVERED UNDER A RECALL. GAS IS LEAKING FROM THE FUEL INJECTOR RAIL, AND VAN WAS CHUGGING. THANK YOU IN ADVANCE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fuel/Propulsion System
Filed Aug 23, 2016GA

WHEN I WENT TO VISIT MY WIFE AT THE NURSING HOME WHERE SHE IS, AFTER I GOT IN MY VAN TO GO HOME I ONLY MADE IT A COUPLE MILES THE GAUGES WENT GOOFY THEN THE MOTOR QUIT, I HAD NO CLUE A RELATIVE OWNS A WRECKER SERVICE SO HE CAME AND TOWED ME HOME. THE NEXT DAY I TRIED TO START IT BUT NO LUCK, WHEN I FIRST GOT THE VAN IT DID SOMETHING JUST LIKE THIS SO I FIGURED IT COULD BE THE BRAIN SO I GOT ONE AND PUT IT IN, NOTHING SO WHILE TURNING THE ENGINE OVER I DIDN'T HEAR THE FUEL PUMP SO I BOUGHT A REPLACEMENT. AFTER GOING THROUGH ALL OF THAT IT STILL WOULD TURN BUT NOT START A MECHANIC CAME OUT TO LOOK AT IT AND SEE IF HE COULD FIGURE OUT WHY IT DIDN'T START AFTER LOOKING AT IT HE SAID THAT IT WAS PROBABLY THE FUEL SHUT OFF RELAY, THAT'S WHERE IT IS,I NEED TO FIND WHERE THE CUTOFF RELAY IS LOCATED SO I CAN RESET IT.

Suspension
Filed Jul 29, 2016270,000 milesMO

WANTED TO TRADE VAN IN AND THEY TOLD ME DO TO SAFETY FACTORS COULD NOT TAKE IN ON A TRADE. SAID THAT THE RUST ON VAN UNDER CARRIAGE WAS SO BAD THAT MOTOR COULD FALL OUT AND IT WAS NOT WORTH TAKING IN ON A TRADE DO TO THIS PROBLEM

Service Brakes
Filed Jul 29, 2016270,000 milesMO

I WAS DRIVING ON STREET AND BRAKES WENT OUT. DID NOT HIT ANYONE BUT HAD TO DRIVE TO SHOP DO TO NO BRAKES VERY SLOW. BRAKES LINE RUSTED OUT AND HAD TO REPLACE BRAKE LINES USED EMERGENCY BRAKE TO STOP AND GO. ALL PARTS OF VAN IS RUSTING FRAME THAT HOLDS MOTOR IN RUSTED AND CAN NOT TRADE IN DO TO DEALER SAID IT IS A SAFETY FACTOR AND IT CAN NOT BE REPAIRED DO TO RUST.

Electrical System › Instrument Cluster/Panel
Filed Dec 22, 2015148,000 milesIN

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, THE INSTRUMENT PANEL FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

Electrical System
Filed Oct 27, 201595,000 milesWA

INSTRUMENT CLUSTER AND SPEDOMETER HAVE FAILED. WHILE DRIVING MY ENTIRE DASH WOULD TURN OFF. NO SPEDOMETER, NO TACHOMETER, NO FUEL, NOTHING. AFTER A MONTH OR TWO OF THIS HAPPENING ON AND OFF, MY SPEDOMETER STARTED GETTING INACCURATE. IT'S NOW AT ABOUT 37MPH OFF. WHEN I TURN MY CAR OFF, THE SPEDOMETER GOES TO 0 (OR BELOW 0). WHEN I TURN MY KEY TO THE RIGHT, IT GOES TO 37MPH. WHILE I'M DRIVING 20, IT SHOWS 57MPH. IF I'M DRIVING 60MPH, IT SHOWS 97MPH. AFTER PERFORMING A GOOGLE SEARCH AND READING THROUGH SOME TECH BLOGS, WE'VE FOUND THIS IS A VERY COMMON PROBLEM WITH THE INSTRUMENT CLUSTER AND A BROKEN CIRCUIT THAT NEEDS TO BE SOLDERED. WE DID THAT AND HAVE NOT HAD THE PROBLEM WITH MY DASH INSTRUMENTS TURNING OFF SINCE THEN, BUT THE SPEDOMETER IS STILL NOT ACCURATE. WE TRIED DOING A SPEDOMETER RESET WHICH DID NOT RESOLVE THE ISSUE. I FEEL LIKE THERE ARE SO MANY PEOPLE THAT HAVE REPORTED THIS PROBLEM, AND IT IS UNSAFE FOR YOUR INSTRUMENT CLUSTER TO NOT BE FULLY FUNCTIONAL - THAT THIS SHOULD BE A RECALL. I KNOW PEOPLE WITH JEEPS AND DODGE VEHICLES THAT HAVE THE SAME PROBLEM. I AM SHOCKED THAT THIS IS NOT A RECALLED ISSUE AND CAN'T WAIT TO SELL THIS. I DEFINITELY WON'T MAKE THE MISTAKE OF PURCHASING JEEP/DODGE/CRYSLER AGAIN IF YOU'RE UNWILLING TO REPAIR THIS DEFECT FOR YOUR CUSTOMERS AT NO COST. AFTER A BRIEF SEARCH, I SEE NHTSA ID NUMBERS: 10253857, 10469302, 10192636, 10093722, 10195148, 10203097, 10093722, 10137954, AND 10062117 FILED WITH SAME OR SIMILAR PROBLEMS AS WELL AS ALL T

Air Bags
Filed Oct 19, 2015IN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 8, 201565,000 milesOR

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. ON OCCASION, THE VEHICLE WOULD NOT START. ALSO, WHILE DRIVING, THE HEADLIGHTS WOULD SUDDENLY SHUT OFF. FOR EACH FAILURE, THE CONTACT INDICATED THAT BANGING ON THE DASHBOARD WOULD RESOLVE THE ISSUES. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS AND THE BATTERY, STARTER, AND COMPUTER WERE REPLACED; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.

EngineFire
Filed Jun 2, 201534,000 milesMA

TL* THE CONTACT OWNED A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SMOKE EMITTED UNDER THE HOOD. WITHIN MINUTES, THE HOOD CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOTIFIED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

Fuel/Propulsion System
Filed Feb 16, 2015195,354 milesIA

LEAKING FUEL FROM FUEL RAIL IN FRONT OF MANIFOLD. THERE IS A VALID RECALL, YET CHRYSLER WOULD NOT COVER TOWING VEHICLE EVEN THOUGH THERE IS A DANGEROUS SITUATION WITH FUEL LEAKING ONTO THE ENGINE. I VERY MUCH BELIEVE THAT CHRYSLER SHOULD COVER TOWING. *TR

Suspension
Filed Jan 21, 2015125,000 milesCO

THERE WAS NO INCIDENT YET. THE DRIVER'S SIDE UPPER STRUT BRACKET IS RUSTED ABOUT A 1/4 OF THE TOP SIDE. DON'T KNOW WHERE THE MOISTURE COULD HAVE COME FROM? THE SEALS ABOVE THAT AREA SEEM OK. COULDN'T FIND ANY PAST RECALLS FOR THIS ISSUE BUT, THE PASSENGER'S SIDE IS JUST FINE. AT THIS POINT THE INSURANCE COMPANY WON'T COVER FIXING IT. AND AM NOT SURE WHAT COULD BE DONE? THIS IS MY MOM'S CAR AND THE INFORMATION BELOW IS MINE. *TR

Engine
Filed Nov 16, 2014GA

I WAS DRIVING DOWN THE ROAD DOWN THE ROAD ON 11/16/14 AND THE SERPENTINE BELT CAM OFF GOING DOWN THE ROAD AND THE HEAD LIGHTS WENT DIM AND THE ENGINE WAS GOING TO OVER HEAT AND THE STEERING WHEEL WAS VERY HARD TO TURN SO I HAD TO PULL OVER AND PUT THE BELT BACK ON AND EVERY TIME I GO DOWN THE ROAD AND THE SERPENTINE BELT GETS WET IT COME OFF AND I HAVE TO FIX IT EVERY TIME I HIT A LITTLE WATER PUDDLE IT COME OFF AND I PUT ALL NEW PARTS AND I LOOKED ONLINE TO SEE IF ANY ONE HAD THE SAME PROBLEM LIKE I HAVE AND I SEEN MORE THEN 9,000 COMPLAINTS AND IM TIRED OF THE PROBLEM IT CAME OFF 10 TIMES THIS YEAR AND THE DEALER SAID THAT IS MISSED ALIGN EVEN THE MECHANICS SAID IT IS A COMMON PROBLEM. SO IF ANY ONE CAN DO SOME THING ABOUT IT PLEASE DO SOME THING BEFORE SOME ONE GETS VERY BAD HURT. *TR

Engine
Filed Sep 26, 2014120,000 milesAL

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE ENGINE STALLED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Electrical System
Filed Jul 30, 201458,000 milesFL

OUR VEHICLE HAS FAILED TO START ON 3 OCCASIONS. THE FIRST TIME WE HAD IT TOWED TO THE CHRYSLER DEALERSHIP. IT STARTED RIGHT UP FOR THEM AND THEY COULD FIND ANYTHING WRONG. IF YOU GOOGLE 1999 CHRYSLER TOWN & COUNTRY YOU WILL FIND MANY COMPLAINTS AND FEW SOLUTIONS. ONE PARTY HAS SPENT OVER $3000 AT THE DEALERSHIP AND STILL HAS THE PROBLEM. I AM NOT A MECHANIC BUT MY GUESS WOULD BE THERE IS A LOOSE SOLDERING JOINT ON ONE OF THE BOARDS. IT HAS TO DO WITH THE ALARM. THE CAR THINKS ITS BEING STOLEN SO IT CUTS THE ENGINE OFF. WHAT HAS WORKED FOR US (BELIEVE IT OR NOT) IS A GOOD HARD BANG ON THE TOP OF THE DASH. I AM FEARFUL OF DRIVING. I DON'T WANT TO GET STRANDED. THIS SHOULD DEFINITELY BE A RECALL AND CHRYSLER NEEDS TO ADDRESS THIS ISSUE. THE ALARM SET LIGHT COMES ON EACH TIME, SOMETIMES EVEN WHILE DRIVING! WE SHOULDN'T HAVE TO CROSS OUR FINGERS EVERY TIME WE GET IN THE VAN! CAN YOU TELL US HOW TO DISCONNECT THE ALARM SYSTEM? I THINK THAT WOULD BE A BAND-AIDE FIX TO THE PROBLEM BUT WE HAVE NOT BEEN ABLE TO FIND ANY INSTRUCTIONS. THE PROBLEM FIRST STARTED WITH THE HORN BLOWING FOR THE ALARM SPORADICALLY AND FOR NO REASON. WE TOOK OUT THE HORN FUSE TO PREVENT FURTHER INSTANCES WHICH POSES A SAFETY HAZARD. ITS OLD BUT LOW MILES AND SHOULD NOT HAVE THESE ISSUES. *TR

EngineFire
Filed Jul 25, 2014122,140 milesPA

WHILE DRIVING VEHICLE TO AN APPT MY DAUGHTER STARTED COMPLAINING OF HER FEET BECOMING VERY HOT. SHE WAS SITTING IN THE PASSENGER FRONT SEAT, THERE WAS A BURNING ODOR. I PULLED OVER AND LOOKED UNDERNEATH THE VEHICLE, THE EXHAUST WAS CHERRY RED AND THERE WERE FLAMES NEAR CATALYTIC CONVERTER AREA. I HAD TO HAVE THE VAN TOWED HOME. *TR

Electrical System
Filed Jul 25, 2014122,100 milesPA

I PURCHASED THIS VEHICLE IN AUGUST OF 2013 AND HAVE BEEN HAVING ONGOING PROBLEMS WITH THE ALARM SYSTEM. IT SHUTS THE VEHICLE DOWN AND WON'T LET IT START AGAIN FOR ANYWHERE FROM DAYS TO WEEKS LATER. I HAVE HAD A NEW COMPUTER PUT IN AND FLASHED BY THE CHRYSLER GARAGE BUT NOTHING AND NOONE SEEMS TO BE ABLE TO FIX THIS PROBLEM. IT MAKES THE VEHICLE TOTALLY UNRELIABLE AND A SAFETY HAZARD TO GET STRANDED ANYTIME. I HAVE BEEN DUMPING MONEY INTO THE VEHICLE FOR OVER A YEAR TRYING TO GET IT FIXED WITH NO LUCK. THIS SHOULD BE A RECALL ITEM THAT IS ADDRESSED AT THE EXPENSE OF THE COMPANY. THEY KNOW THIS PROBLEM EXISTS. *TR

Steering
Filed May 27, 2014170,000 milesFL

DRIVING VAN IN THE RAIN, NOTICED THE STEERING BECAME EXTREMELY DIFFICULT. I ALSO NOTICED THAT THE LIGHTS AD POWER STARTED TO DIM. IN THAT CASE, I PULLED OVER TO SEE WHAT THE ISSUE WAS. I NOTICED THAT THE SERPENTINE BELT HAD COME OFF THE PULLEYS. I HAVE HAD OTHER MINI-VANS ESPECIALLY DODGES AND HAVE NOTICED THEY ALL SEEM TO DO THE SAME THING WHEN IT COMES TO RAIN, SNOW, ICE. YOU WOULD THINK THEY WOULD RESOLVE THIS ISSUE AS IT IS A SAFETY ISSUE. I'VE LEARNED FROM MY PREVIOUS DODGE CARAVANS HOW TO PUT THE SERPENTINE BELT BACK ON, BUT IT REALLY IS A SAFETY ISSUE AS THIS COULD LEAVE YOU STRANDED AND VERY COSTLY (MONEY AND TIME WISE) IF YOU DON'T KNOW HOW TO PUT IT BACK ON. AS A CONSUMER, I WILL NOT BE PURCHASING ANOTHER DODGE OR CHRYSLER MINIVAN AGAIN DUE TO THIS ISSUE! *TR

Engine
Filed Dec 10, 2013135,000 milesPA

TL* THE CONTACT OWNS A 1999 TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BELT BECAME DETACHED FROM THE PULLEY SYSTEM, CAUSING THE POWER STEERING AND BRAKES TO FAIL. THE CONTACT STATED HE WOULD HAVE TO RECONNECT THE BELT WHENEVER IT BECAME DETACHED. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TENSION PULLEY SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. *TR

Engine
Filed Aug 6, 2013119,000 milesKY

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WOULD IMMEDIATELY RESTART AFTER THE FAILURE BUT ALL THE GAUGES ON THE INSTRUMENT PANEL WOULD REMAIN OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 178,000.

Steering
Filed Jul 24, 201399,000 milesTX

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING IN RAINY WEATHER AT APPROXIMATELY 55 MPH WHEN SHE TRAVELED OVER A PUDDLE OF WATER AND THE STEERING WHEEL SEIZED. THE BATTERY WARNING LIGHT AND THE KEY ICON ILLUMINATED. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND THE CONTACT MOVED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Fuel/Propulsion System
Filed May 14, 2013111,365 milesLA

WHEN I STARTED THE CAR THE ENGINE WAS COLD FROM SITTING IN THE DRIVEWAY ALL NIGHT. I SMELLED GASOLINE. I OPENED THE HOOD TO FIND GASOLINE SHOOTING OUT OF THE FUEL HOSE RIGHT WHERE IT FITS INTO THE PRESSED CRIMPED METAL CONNECTION. IT WAS SPRAYING GASOLINE ALL OVER THE ENGINE. I TURNED OF THE ENGINE BEFORE IT BECAME HOT. IF THIS LEAK HAD OCCURRED WHILE DRIVING, THE MOTOR WOULD HAVE BEEN HOT, AND CAUGHT FIRE. THE GARAGE REPLACED THE PLENUM GASKET SET, FUEL INJECTION, O RING, AND THE FUEL RAIL. NOTE: THE RECALL #RQ00008 DC MINIVAN FUEL INJECTOR RAIL LEAK WAS DONE. *TR

Engine and Engine Cooling
Filed Jan 6, 201390,000 milesIL

MY VEHICLE HAS BEEN GOING HAYWIRE. SOMETIMES THE LOCKS GOES UP AND DOWN BY ITSELF AND YOU CAN HEAR SOMETHING SORT OF LIKE A TAZER. THE ODOMETER BLINKS WHILE ALL OF THIS IS GOING ON. ALSO, I TOOK MY VAN TO THE SHOP AT SEARS BECAUSE WHEN I TURN THE SWITCH FOR AIR, IT ONLY WORKS ON HIGH AND NOT ALL THE TIME. THEY TOLD ME THAT SEEMS TO BE THE CASE WITH MANY OF THE TOWN AND COUNTRY VANS THAT COME IN THERE. ALSO THE PIPE THAT RUNS COOLANT TO THE BACK VENTS RUSTED OUT. AGAIN, AFTER RESEARCHING WITH MANY SHOPS, WAS TOLD THAT IT APPEARS THE SAME ISSUES ARE TAKING PLACE WITH THIS MODEL VAN. ALSO THERE IS A LOT OF RUST UNDERNEATH. NOT SURE AS TO HOW IT IS HAPPENING. I HAVE HAD TO REPLACE MY RADIATOR TWICE WITH THE LAST 6 YEARS AS IF SOMETHING IS RUSTING PARTS UNDERNEATH. I WILL BE VISITING MANY SHOPS AND HAVING THE OWNERS SIGN A PETITION AS TO WHAT ARE THE ONGOING ISSUES WITH THESE VEHICLES. I HAVE STARTED A BLOG AND I AM NOT THE ONLY PERSON WITH ISSUES WITH THIS VEHICLE. *TR

Service Brakes
Filed Dec 19, 2012110,000 milesMO

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ONCE THE VEHICLE WAS STARTED, THE GEARS COULD BE SHIFTED WITHOUT THE CONTACT DEPRESSING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE BRAKE SHIFT INTERLOCK WAS NOT PLACED IN THAT PARTICULAR YEAR, MAKE AND MODEL VEHICLE. THEREFORE, THE FAILURE WAS CONSIDERED A NORMAL CHARACTERISTIC OF THE PARTICULAR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE CURRENT MILEAGE WAS APPROXIMATELY 185,000.

Service Brakes
Filed Sep 10, 2012100,000 milesCT

MY 17 YEAR OLD SON WAS DRIVING THE CAR; HE APPLIED THE BRAKES WHILE APPROACHING A RED LIGHT AND THE PEDAL WENT TO THE FLOOR. HE WAS DRIVING SLOW ENOUGH AND STARTED BRAKING SOON ENOUGH THAT HE WAS ABLE TO STOP THE CAR PRIOR TO THE INTERSECTION BY PUMPING THE BRAKE PEDAL VIGOROUSLY. BOTH OF THE SOLID FRONT BRAKE LINES HAD RUSTED OUT AT THE CONNECTION POINTS WITH THE FLEXIBLE HOSES... I HAD PREVIOUSLY REPLACED THE REAR BRAKE LINES DUE TO SIMILAR RUSTING PROBLEMS (3 YEARS AGO), AND DID ASK THE DEALER TO INSPECT THE FRONT BRAKE LINES ABOUT A YEAR AGO PRIOR TO LETTING MY SON DRIVE THE 'OLD' MINIVAN; THE BRAKE LINES WERE GIVEN A CLEAN BILL OF HEALTH... *TR

Electrical System
Filed Aug 6, 2012129,000 milesVA

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CLUSTER CIRCUIT BOARD ON THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS AN OPEN CIRCUIT BOARD THAT CAUSED THE VEHICLE TO NOT START, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 129,000.

Structure
Filed Jul 30, 2012111,795 milesLA

IT HAD BEEN RAINING BUT HAD STOPPED. I WAS MAKING A RIGHT HAND TURN WHEN MY RIGHT TIRE WENT THROUGH APPROXIMATELY 2-4" OF WATER IN THE GUTTER. I IMMEDIATELY LOST CONTROL OF THE STEERING AND VEERED INTO THE OPPOSITE LANE. FORTUNATELY THERE WERE NO CARS IN THAT LANE. I HAD DIFFICULTY STEERING AND THE ENGINE BEGAN TO OVERHEAT. I WAS FORTUNATE THE GARAGE WAS AROUND THE CORNER. THE BELT HAD SLIPPED OFF THE PULLEYS. THE BELT HAD NOT BROKEN, ONLY SLIPPED OFF. THEY SAID I WAS THE 3RD TOWN AND COUNTRY THAT DAY THAT HAD TO HAVE THE BELT PUT BACK ON DUE TO THE WET WEATHER, AND THAT IT WAS A PROBLEM WITH MODEL FOR MANY YEARS. THIS IS THE 3RD TIME TO SEND THIS REPORT. WHEN I HIT "VERIFY" EVERYTHING GOES BLANK. *TR

Electrical System
Filed Jul 30, 2012113,737 milesLA

THIS IS THE 2ND INCIDENT FOR THE SAME PROBLEM. FIRST COMPLAINT #10468365. I WAS STOPPED AT AN INTERSECTION. I CROSSED THE STREET AND MY TIRES SPLASHED WATER THAT WAS RUNNING DOWN THE STREET GUTTER. THE WATER WAS 2-4" DEEP. I ONCE AGAIN IMMEDIATELY LOST STEERING AND THE ENGINE BEGAN TO OVERHEAT. I WAS ABLE TO MUSCLE THE STEERING WHEEL ENOUGH TO PULL IT OFF TO THE SIDE OF THE ROAD. I LOOKED UNDER THE HOOD AND FOUND THE BELT HAD SLIPPED OFF AGAIN. I HAD TO HAVE IT TOWED TO THE GARAGE. THE MECHANIC CHECKED OUT THE BELT AND THE TENSIONER AND SAID THEY WERE OK, AND THEY REINSTALLED THE BELT. THE FIRST TIME THIS HAPPENED I WAS TURNING A CORNER, AND THE VAN WENT INTO THE OPPOSITE LANE. I GUESS I CAN BE THANKFUL FOR THE DRAUGHT THESE PAST FEW MONTHS. THIS IS A SERIOUS PROBLEM. IT MAKES ME AFRAID OF DRIVING WHEN IT IS RAINING OR WITH ANY WATER ON THE ROAD. I CAN'T IMAGINE WHAT WOULD HAPPEN ON THE INTERSTATE AT 70MPH, PASSING SOMEONE, OR TAKING A CURVE IN THE ROAD. I CONTACTED THE CHRYSLER DEALERSHIP. A BULLETIN #07-0299 WAS ISSUED IN 7.14.99. THE DEALERSHIP SAID I WOULD HAVE TO PURCHASE ANY FIXES AS IT WASN'T A RECALLED PROBLEM. THE DEALERSHIP TOLD MY MECHANIC THEY OFFERED A $400 KIT TO FIX THE PROBLEM, OR I COULD PURCHASE A "SNOW" SHIELD AND HAVE IT INSTALLED. WHY WOULD I NEED A "SNOW" SHIELD IN LOUISIANA? *TR

Power Train
Filed Jul 15, 2012152,950 milesMO

ON THIS DAY I WAS SITING IN MY VAN WITH THE IGNITION IN THE ON POSITION RESETTING MY CLOCKS IN THE VEHICLE I RESTED MY HAND ON THE SHIFTER WHEN IT RELEASED FROM PARK INTO REVERSE GEAR WITHOUT THE ENGINE RUNNING THERE ARE NO BRAKES BECAUSE OF POWER BRAKING YOU CANT STOP ON A DIME SO I QUICKLY ENGAGED THE PARKING BRAKE TO STOP THE VEHICLE FROM ROLLING DOWN MY DRIVE. I IMMEDIATELY CONTACTED CHRYSLER WHO CLAIMS THEY ARE NOT RESPONSIBLE FOR THIS ISSUE SINCE THEY DID NOT INSTALL THIS SAFTEY FEATURE ON ANY CHRYSLER TOWN AND COUNTRY VAN TO DATE ALSO I HAVE AN ISSUE WITH WHEN IT RAINS THE SERPENTINE BELT FALLS OFF THE PULLEYS IF WATER SPLASHES UP ONTO THE BELT ITSELF CAUSING LOSS OF BRAKES AND STEERING DUE TO THIS DEFECT CHRYSLER IS AWARE OF THIS ISSUE BUT AGAIN REFUSES TO RECALL THE VEHICLES FOR A SAFER FIX SOMETHING NEEDS TO BE DONE BEOFE THEY KILL SOMEONE. *TR

Engine and Engine Cooling
Filed Jan 20, 2012CA

I OWN A 1999 CHRYSLER TOWN & COUNTRY VAN. MAJOR PROBLEM IS SERPENTINE BELT COMING OFF AND CAUSING A LOSS OF STEERING. EVERY TIME IT RAINS MY SERPENTINE BELT COMES OFF WHICH CAUSES EXTREMELY HARD STEERING. I HAVE REPLACED TENSIONERS TWICE IN THE AND BELT 4 TIMES. THANK GOD I WAS NOT ON THE FREE WAY OR A STREET WITH ALOT OF TRAFFIC OR THIS COULD KILL ME OR AN OTHER PERSON. I HAVE LOOKED ON THE INTERNET AND THIS HAS HAPPENED TO 100S OF PEOPLE. ON THE INTERNET IT STATE THAT THE FACTORY RECOMMENDED REPAIR ( THE REPLACEMENT OF THE IDLER PULLEY AND THE PULLEYS RETAINING BRACKET.) IN THE TSB I READ, CHRYSLER'S ENGINEERS HAVE DECIDED THAT ON SOME MODELS THE IDLER PULLEY IS MISALIGNED BY .08 INCHES. CHRYSLER SHOULD RECALL THIS AND FIX THERE PROBLEM BEFORE SOMEONE GETS KILLED. GET INVOLVED AND MAKE CHRYSLER FIX THIS PROBLEM. *TR

SuspensionCrash4 injured
Filed Nov 11, 2011158,000 milesIL

STRUT TOWER CORRODED AND SPRING AND STRUT POPPED THRU AND CAUSED LOSS OF CONTROL. *TR

Suspension › Front
Filed Aug 15, 2011142,000 milesOH

WE TOOK OUR 1999 CHRYSLER TOWN & COUNTRY TO OUR MECHANIC TO HAVE THE WATER PUMP REPLACED AND HE INFORMED US OF THE DRIVERS SIDE STRUT TOWER RUSTING OUT AND SHOULD HAVE IT REPLACED AS IT COULD BE A HAZARD WHILE DRIVING. THIS WAS REPORTED TO US ON 08-2011 WITH THE CAR HAVING 142000 MILES ON IT. NOTHING HAS BEEN DONE TO REPAIR IT AT THIS POINT. AM LOOKING TO SEE IF THERE ARE ANY RECALLS FOR THIS PROBLEM. *TR

Suspension › Front
Filed Jan 3, 2011158,000 milesNY

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER ADDING OIL IN THE VEHICLE, HE NOTICED THAT THE SHOCK STRUT TOWERS WERE RUSTED AND WOULD CAUSE THE STRUCTURE OF THE VEHICLE TO FRACTURE. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000. UPDATED 3/14/11 *CN THE CONSUMER STATED THE STRUT TOWER WAS RUSTED AND THE STRUT BROKE THROUGH THE BODY OF THE TOWER. THE STRUT CAME TO REST ONLY INCHES AWAY. THE LOCAL BODY SHOP REBUILT THE TOWER BY WELDING SHEET METAL . HE FORMED AND REINFORCED THE SHOCK TOWER. UPDATED 06/30/11

Engine and Engine Cooling
Filed Dec 11, 2010145,000 milesHI

I OWN A 1999 CHRYSLER TOWN AND COUNTRY MINIVAN. WHILE DRIVING IN THE RAIN WITH 3 PASSENGERS ( 1 YOUTH, 1 TODDLER IN CAR SEAT AND 1 ELDERLY PERSON) I NOTICED THE STEERING BECAME VERY HARD TO CONTROL, IMMEDIATELY AFTER I LOOKED AT MY INDICATORS AND NOTICED THE TEMPERATURE WAS ON THE MAX HOT SETTING. I WAS ABLE TO PULL OVER AND ARK IT AND UPON HAVING IT TOWED I NOTICED A BELT HANGING FROM UNDER THE VEHICLE. AFTER ASKING AROUND AND DOING RESEARCH I FOUND IT WAS THE SERPENTINE BELT, WHICH I CANNOT AFFORD TO FIX AT THIS TIME AND I ALSO FOUND OUT IT WAS A COMMON PROBLEM WITH THIS PARTICULAR VEHICLE. WONT CHRYSLER DO ANYTHING TO FIX THIS MOST DANGEROUS DEFECT??!! *TR

Engine and Engine Cooling
Filed Nov 1, 2010121,000 milesWA

THE SERPENTINE BELT FALLS OFF IN WET WEATHER ON MY 1999 CHRYSLER TOWN & COUNTRY MINIVAN. THIS HAS HAPPENED 4 TIMES THIS PAST YEAR ALONE AND HAS COST ME IN TERMS OF TOWING AND SERVICE. THIS CAN ALSO BE A VERY DANGEROUS SITUATION DEPENDING ON WHEN AND WHERE THE BELT FALLS OFF. WHEN THE BELT COMES OFF, THERE IS NO POWER STEERING, THE RADIATOR OVERHEATS, AND THE ALTERNATOR ISN'T CHARGING. THIS CAN RUIN THE ENGINE. AFTER SEARCHING THE WEB, I FOUND THAT THIS IS A VERY COMMON EXPERIENCE FOR BOTH DODGE CARAVAN AND CHRYSLER TOWN AND COUNTRY VANS. THERE SHOULD BE A RECALL TO FIX THE PROBLEM. *TR

Steering
Filed Sep 22, 2010109,350 milesAZ

I DROVE THROUGH A PUDDLE TODAY TRAVELING AT ABOUT 30 MPH WHEN I LOST MY STEERING. LUCKILY I WAS BOUT .5 MILES FROM HOME. BY THE TIME I GOT WITHIN .25 MILES MY TEMPERATURE WARNING LIGHT HAD COME ON. WHEN I GOT TO MY DRIVEWAY I NOTICED THAT THE SERPENTINE BELT WAS DRAGGING. THIS SAME THING HAPPENED TO MY DAUGHTER ABOUT 5 WEEKS AGO. MY VEHICLE IS A 1999 CHRYSLER TOWN & COUNTRY AND I UNDERSTAND THIS IS A HABITUAL PROBLEM. MY SERVICE PERSON REPAIRED THE VEHICLE. HE SAID I WAS LUCKY IT HAPPENED ON A RESIDENTIAL STREET AND NOT ON A HIGHWAY. *TR

Structure › Body
Filed May 27, 2010130,000 milesIL

DRIVERS SIDE STRUT TOWER IS VERY RUSTY, VERY CLOSE TO ALLOWING THE STRUT TO PUSH THROUGH THE HOUSING. CHRYSLER HAS A REPAIR KIT AVAILABLE, I HAVE SEEN THE PROBLEM ON COUNTLESS CHRYSLER AND DODGE VANS 1998-2001. *TR

Power Train
Filed Apr 9, 2010163,203 milesCA

I HAVE A 1999 CHRYSLER TOWN AND COUNTRY LIMITED EDITION, IT STARTED HAVING TRANSMISSION PROBLEMS, I GOT THAT REPLACED, THE LIGHTS THAT TURN ON THE WIPERS AND AIR KEEP BLINKING AND WILL NOT TURN OFF, THE VANS' PANEL LIGHTS WON'T CUT ON AND THE VAN WON'T START. WHEN IT DOES START, IT CUTS OFF AFTER ABOUT 3 SECONDS. AFTER IT DOES THAT, IT WON'T START AGAIN FOR 24 HOURS. SOMETIMES I UNLOCK THE DOORS AND THE LOCKS RELOCK THEMSELVES BEFORE I CAN OPEN THE DOOR. THE ALARM CUTS ITSELF ON AND SOMETIMES LOCKS ME OUT THE CAR TO WHERE I CAN'T PUT THE KEY IN THE DOOR. WHEN I AM ABLE TO CUT THE ALARM OFF AND TRY TO START IT, IT WILL START FOR 3 SECONDS THEN CUT OFF CONSTANTLY UNTIL IT DOESN'T START AGAIN. I HAVE HAD MY VEHICLE TOWED A NUMBER OF TIMES, NO DEALERSHIP I HAVE TALKED TO SEEMS TO KNOW HOW TO FIX THE PROBLEM. SOME DEALERS WON'T EVEN TAKE THE VAN AS A TRADE-IN. THIS WAS AN INVESTMENT FOR MY FAMILY TO TRAVEL, NOW I'M TO SCARED TO LET ANYONE RIDE IN THE VAN FROM FEAR OF BEING STRANDED. LAST NIGHT WE WERE STRANDED AND HAD TO CALL A CAB TO PICK US UP FOR A $50 RIDE HOME. THIS IS NOT ACCEPTABLE FOR A CONSUMER TO GO THROUGH THESE PROBLEMS AND CHRYSLER HAS NO IDEA HOW TO FIX IT WITHOUT YOU HAVING TO PAY THOUSANDS OF DOLLARS FOR A QUICK FIX AND THEN IT HAPPENS AGAIN. GOING THROUGH THESE PROBLEMS MAKES WANT TO NEVER OWN ANOTHER AMERICAN MADE CAR, AND THEY WONDER WHY PEOPLE ARE STARTING TO BUY FOREIGN CARS WITH HIGHER PRICES BUT BETTER LONGEVITY. *TR

Tires
Filed Apr 3, 2010157,000 milesFL

I BOUGHT 4 DOUGLAS P215/65R16BW TIRES FROM WAL-MART IN PISCATAWAY, NJ IN FEBRUARY, 2006. THOSE DOUGLAS TIRES WERE ACKNOWLEDGED TO HAVE BEEN FABRICATED BY GOODYEAR TO WAL-MART'S SPECS. MY VEHICLE IS A CHRYSLER TOWN & COUNTRY LTD, WHICH FOR ME HAS BEEN A WONDERFUL, RELIABLE VEHICLE. I HAVE DRIVEN THE CAR 20,000 MILES SINCE THEN. THE TIRES SHOW ONLY MODEST WEAR AND I THOUGHT WERE PERFORMING WELL, DRIVEN MOSTLY IN FLORIDA, WHERE I NOW RESIDE. SIX TIMES SINCE THEN I HAVE TAKEN THE CAR TO A WAL-MART STORE BECAUSE OF A SLOW LEAK IN THE TIRES (I HAD PURCHASED LIFETIME SERVICE), AND EACH TIME SOME WORK WAS DONE WHICH TEMPORARILY SEEMED TO RESOLVE THE PROBLEM. THIS WEEK I TOOK THE CAR IN BECAUSE THE AIR LEAKAGE HAS BECOME MORE SEVERE. I WAS TOLD THAT NOTHING COULD BE DONE BECAUSE THE TIRES HAVE "DRY ROT" CAUSED BY EXPOSURE TO WARM PAVEMENT AND SUNLIGHT. THEY WILL NOT TOUCH THE TIRES BECAUSE THE BEAD IS SO DELICATE IT COULD BREAK AT ANY MOMENT. I AM NOW AFRAID TO DRIVE THE CAR LEST A CATASTROPHIC FAILURE INJURE ME, MY FAMILY, OR OTHERS ON THE HIGHWAY.

Vehicle Speed ControlCrashFire
Filed Mar 2, 2010150,000 milesIL

I WAS PULLING INTO GAS STATION WHEN THE VAN SUDDENLY ACCELERATED BY ITSELF. *TR

Engine and Engine CoolingCrash
Filed Dec 17, 2009WI

THE SERPENTINE BELT FELL OFF LAST NIGHT AND DUE TO THE LOSS OF STEERING ASSIST I ENDED UP IN AN ACCIDENT. LUCKILY NO ONE WAS HURT. IT HAS BEEN AN ON-GOING PROBLEM WITH THE SERPENTINE BELT FALLING OFF. I REPLACED ALL THE PARTS ASSOCIATED WITH THE BELT AND IT STILL HAPPENED. IT IS DANGEROUS AND WHY DOES CHRYSLER NOT HAVE A RECALL ON THIS? *TR

Service Brakes, Hydraulic
Filed May 11, 200997,364 milesPA

HIT THE BRAKES HEAVILY TO AVOID A STOPPED VEHICLE. FOUR MILES LATER, THE BRAKE PEDAL WENT TO THE FLOOR WHILE PROCEEDING DOWN A THREE MILE MOUNTAIN ROAD. THE VEHICLE WAS FINALLY STOPPED BY PLACING THE TRANSMISSION IN LOW RANGE, PUMPING THE BRAKES AND APPLICATION OF THE EMERGENCY BRAKE. BRAKE FLUID WAS LEAKING FROM BOTH METAL BRAKE LINES JUST AFT OF THE ANTI-LOCK CONTROL VALVE. THE METAL LINES ARE SEVERELY CORRODED AT THE JUNCTION OF THE SOLID METAL LINE AND THE BRAIDED STAINLESS STEEL SECTION. SEARCH OF THE INTERNET AT "WWW.RIPOFFREPORT.COM" REVEALED THAT MINE ISN'T AN ISOLATED CASE. REPORT #153655 AT THAT SITE READS IDENTICAL TO MY EXPERIENCE. *TR

Engine and Engine Cooling
Filed Feb 25, 2009129,000 miles00

SERPENTINE BELT FALLS OFF IN HEAVY RAINFALL. *TR

Suspension › Front
Filed Feb 8, 2009120,000 milesIL

THE DRIVER SIDE STRUT MOUNT AT THE TOP OF THE WHEEL WELL HAS COMPLETELY RUSTED AND CAN BREAK OFF. NOT SURE ON THE CRITICALITY OF THIS DEFECT, BUT LOOKS VERY UNSAFE, AND CHRYSLER NEEDS TO TAKE SOME ACTION. *TR

Suspension
Filed Jan 23, 2009160,000 milesMN

TL*THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. IN JUNE OF 2006, THE CONTACT WAS INFORMED THAT THE STRUT TOWER COULD DETACH FROM THE VEHICLE AND CAUSE A CRASH. THE VEHICLE WAS NOT REPAIRED AT THAT TIME AND THE MECHANIC WARNED HIM THAT A FAILURE WAS EMINENT. IN 2007, HE TOOK THE VEHICLE TO A REPAIR SHOP FOR MINOR SERVICE AND WAS INFORMED THAT HE COULD DIE IF HE CONTINUED TO DRIVE THE VEHICLE. HE WAS ALSO INFORMED THAT THE STRUT MOUNT TOWER WAS RUSTED OUT. AS A RESULT, IT COULD SEPARATE AT ANY GIVEN MOMENT, BURST THROUGH THE HOOD OF THE VEHICLE, AND CAUSE THE WHEEL TO FALL HORIZONTALLY. HOWEVER, THE CONTACT CONTINUED TO DRIVE THE VEHICLE BECAUSE HE HAD NO OTHER MEANS OF TRANSPORTATION. HE TOOK THE VEHICLE TO JIFFY LUBE FOR AN OIL CHANGE AND HAD TO SIGN A FORM ACKNOWLEDGING THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT CALLED THE MANUFACTURER, BUT WAS TREATED RUDELY AND WAS DISCONNECTED. HE FEELS THAT HIS VEHICLE IS A SAFETY HAZARD AND COULD LEAD TO A FATAL CRASH. THE CURRENT AND FAILURE MILEAGES WERE 160,000.

Structure
Filed Jan 5, 2009120,000 miles00

1999 CHRYSLER TOWN AND COUNTRY THE DASH LOSE FUNCTION, DRIVING WITHOUT SPEED AND THE REST OF THE FUNCTION. *TR

Complaints 1-50 of 362, newest first, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20180100Routine
20170100Routine
2016527510Above average
2015383413Fatalities reported
20146364160Above average
2013681490Above average
20126345160Above average
20117733120Above average
20101,5565251Fatalities reported
20097076120Above average
20081,9397170Above average
2007219260Above average
20064314151Fatalities reported
20058577140Above average
2004167650Routine
2003245672Fatalities reported
20024048120Above average
2001462771Fatalities reported
20003067160Above average
1999 — this page36292811Fatalities reported
199829610200High concern
19973889142Fatalities reported
199693812525Fatalities reported
199558410Routine
1994154610Routine
19932141040Above average
19921351030Routine
1991251000Routine
199013400Routine

Compare every Town And Country year →

1999 Chrysler Town And Country: questions buyers ask

Is the 1999 Chrysler Town And Country a good car?

Going by the federal record, it is one of the Town And Country years to avoid: an unusual share of its 362 complaints describe fires, crashes or deaths for a car of its age. The most common complaint is about the airbags (15%).

What is the most common problem with the 1999 Chrysler Town And Country?

The airbags: 53 of the 362 complaints (15%) are about it. Owners most often say it shows an airbag warning light (55%), sets off warning lights on the dash (34%) and did not deploy its airbags in a crash (6%). The typical report comes at 67,000 miles.

How many recalls does the 1999 Chrysler Town And Country have?

9 safety recalls on file with NHTSA, the most recent filed Aug 10, 2010. The largest, 00V268000, covered 1,163,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 1999 Chrysler Town And Country problems start?

Half of the complaints that record an odometer reading came in before 88,800 miles. For the airbags the midpoint is 67,000 miles.

Has NHTSA investigated the 1999 Chrysler Town And Country?

Yes, 8 times. The latest, EA04013 ("DRIVER AIR BAG CLOCKSPRING FAILURE"), was opened Jun 4, 2004 and closed May 25, 2005.

Are there service bulletins for the 1999 Chrysler Town And Country?

The manufacturer filed 113 technical service bulletins and other notices for it with NHTSA, most of them about the body and frame (17), the electrical system (16) and the engine (9). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

11 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.