1999 Chrysler Town And Country

Fatalities reported

Owners filed 362 complaints about this vehicle with federal regulators, most often about the seats › front assembly › seat heater/cooler. It has been recalled 9 times.

When it fails
020k40k60k90k120k200k
88,800 milesMedian miles at failure

167 complaints record an odometer reading. Failures cluster around 60,00075,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Seats › Front Assembly › Seat Heater/Cooler41
0184
Air Bags34
101
Power Train › Automatic Transmission19
300
Wheels › Rim18
012
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys16
000
Electrical System15
010
Engine and Engine Cooling11
100
Suspension10
104
Air Bags › Frontal10
304
Suspension › Front › Macpherson Strut9
000

9 safety recalls

Part 573 reports
Equipment10E034000
Filed Aug 10, 20106,686 vehiclesCurt Mfg. Inc.

Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.

Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.

Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.

Visibility › Glass, Side/Rear07E104000
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.

Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.

Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Air Bags04V480000
Filed Oct 6, 2004955,344 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Risk. THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel System, Gasoline03E053000
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division

Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.

Equipment03E045000
Filed Sep 26, 200345,870 vehiclesIntercontinental Auto Parts

Defect. AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.

Risk. IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

Remedy. AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.

Seat Belts › Rear/Other02V076000
Filed Mar 8, 2002545,311 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.

Risk. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy. DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Seat Belts › Front › Retractor01V119000
Filed Apr 11, 2001161,682 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.

Risk. IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.

Remedy. DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel System, Gasoline › Fuel Injection System00V268000
Filed Sep 13, 20001,163,000 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

What owners reported

Newest filings
Suspension
Filed Jun 5, 2024IA

Strut mounts are very rusty, the Chrysler recommended repair could not be done, due to extensive rust around the strut tower. This is confirmed by many other owners of this year and generation of vehicle. The vehicle is is good shape except for this and the problem was caused by a manufacturing defect which allowed rusting in the strut towers. This problem started happening approximately when it was just 10 years old or less and got worse and worse over the years. I have not driven it for many years because it seems very unsafe.

Seats
Filed Nov 2, 2019205,000 milesTN

THE HEATED SEAT ON THE DRIVER SIDE WAS HEATING UP SO HOT THAT IT WOULD BURN YOUR BOTTOM. NOW IT HAS SEIZES TO WORK EVEN WITH REPAIRS.

Air Bags
Filed Sep 19, 2019135,025 milesMA

AIR BAG LIGHT CONSTANTLY ON, NO HORN NO CRUISE CONTROL NO RADIO CONTROL. WENT TO DEALER FOR RECALL ON AIRBAG STEERING WHEEL CLOCK SPRING AND WAS TOLD I WOULD HAVE TO PAY FOR DIAGNOSTIC AND ALSO PAY FOR PART " IN CASE IT WAS NOT COVERED. THIS IS NOT HOW A SAFETY RECALL SHOULD BE PERFORMED TO MY UNDERSTANDING

Unknown or Other
Filed Jul 17, 2019140,000 milesVA

THERE IS AN KNOWN ISSUE WITH TOWN&COUNTRY VAN B/T CERTAIN YEARS. I HAVE A 1999. WHEN WATER SPLASHES FROM THE ROAD OR RUNS OFF THE VEHICLE, THE WATER LANDS ON THE SERPENTINE BELT, AND CAUSES THE BELT TO SLIDE OFF. WHEN THE BELT SLIDES OFF, THE POWER STEERING FAILS TO SUCH A DEGREE THAT IT MAKES THE VEHICLE DIFFICULT TO MAINTAIN CONTROL. THERE IS A PATCH THAT CHRYSLER ISSUED, BUT NOT DID NOT DEEM IT A RECALL. I BELIEVE THIS ISSUE IS BAD ENOUGH THAT IT COULD CAUSE SIGNIFICANT PROBLEMS. I'VE HAD THIS HAPPEN SEVERAL TIMES. NOT DRIVING THROUGH PUDDLES, BUT JUST HAVING A WET ROAD CAN CAUSE (AND HAS CAUSED) AN ISSUE. THE FIX IS 400+$, WHICH IS RIDICULOUS CONSIDERING THAT THIS IS A KNOWN ISSUE THAT CHRYSLER CREATED A FIX FOR, BUT WON'T RECALL. I'VE REPLACED EVERY BELT, TENSIONER, PULLEY ETC, AND THE MECHANIC FRANKLY SAID ITS A KNOWN PROBLEM WITH CERTAIN YEARS OF TOWN & COUNTY.

Electrical System
Filed Oct 2, 2016FL

MY PROBLEM IS IN THE IGNITION SWITCH, WHICH IS AFFECTING THE AIR CONDITIONER AND BLINKERS , AT THE SAME TIME , I TESTED THE VAN WHILE IT WAS RUNNING I MOVED THE IGNITION KEY AND THE AIR CONDITIONING AND BLINKERS WOULD WORK. STARTED WELL VAN WAS STATIONARY IN MY DRIVEWAY 10/1/2016.

Fuel/Propulsion System
Filed Sep 13, 2016184,928 milesWI

FUEL INJECTOR RAIL FAILURE. WOULD LIKE TO KNOW IF THERE WAS A RECALL ON THIS AND IF THE REPAIR IS COVERED UNDER A RECALL. GAS IS LEAKING FROM THE FUEL INJECTOR RAIL, AND VAN WAS CHUGGING. THANK YOU IN ADVANCE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fuel/Propulsion System
Filed Aug 23, 2016GA

WHEN I WENT TO VISIT MY WIFE AT THE NURSING HOME WHERE SHE IS, AFTER I GOT IN MY VAN TO GO HOME I ONLY MADE IT A COUPLE MILES THE GAUGES WENT GOOFY THEN THE MOTOR QUIT, I HAD NO CLUE A RELATIVE OWNS A WRECKER SERVICE SO HE CAME AND TOWED ME HOME. THE NEXT DAY I TRIED TO START IT BUT NO LUCK, WHEN I FIRST GOT THE VAN IT DID SOMETHING JUST LIKE THIS SO I FIGURED IT COULD BE THE BRAIN SO I GOT ONE AND PUT IT IN, NOTHING SO WHILE TURNING THE ENGINE OVER I DIDN'T HEAR THE FUEL PUMP SO I BOUGHT A REPLACEMENT. AFTER GOING THROUGH ALL OF THAT IT STILL WOULD TURN BUT NOT START A MECHANIC CAME OUT TO LOOK AT IT AND SEE IF HE COULD FIGURE OUT WHY IT DIDN'T START AFTER LOOKING AT IT HE SAID THAT IT WAS PROBABLY THE FUEL SHUT OFF RELAY, THAT'S WHERE IT IS,I NEED TO FIND WHERE THE CUTOFF RELAY IS LOCATED SO I CAN RESET IT.

Suspension
Filed Jul 29, 2016270,000 milesMO

WANTED TO TRADE VAN IN AND THEY TOLD ME DO TO SAFETY FACTORS COULD NOT TAKE IN ON A TRADE. SAID THAT THE RUST ON VAN UNDER CARRIAGE WAS SO BAD THAT MOTOR COULD FALL OUT AND IT WAS NOT WORTH TAKING IN ON A TRADE DO TO THIS PROBLEM

Service Brakes
Filed Jul 29, 2016270,000 milesMO

I WAS DRIVING ON STREET AND BRAKES WENT OUT. DID NOT HIT ANYONE BUT HAD TO DRIVE TO SHOP DO TO NO BRAKES VERY SLOW. BRAKES LINE RUSTED OUT AND HAD TO REPLACE BRAKE LINES USED EMERGENCY BRAKE TO STOP AND GO. ALL PARTS OF VAN IS RUSTING FRAME THAT HOLDS MOTOR IN RUSTED AND CAN NOT TRADE IN DO TO DEALER SAID IT IS A SAFETY FACTOR AND IT CAN NOT BE REPAIRED DO TO RUST.

Electrical System › Instrument Cluster/Panel
Filed Dec 22, 2015148,000 milesIN

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, THE INSTRUMENT PANEL FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

Electrical System
Filed Oct 27, 201595,000 milesWA

INSTRUMENT CLUSTER AND SPEDOMETER HAVE FAILED. WHILE DRIVING MY ENTIRE DASH WOULD TURN OFF. NO SPEDOMETER, NO TACHOMETER, NO FUEL, NOTHING. AFTER A MONTH OR TWO OF THIS HAPPENING ON AND OFF, MY SPEDOMETER STARTED GETTING INACCURATE. IT'S NOW AT ABOUT 37MPH OFF. WHEN I TURN MY CAR OFF, THE SPEDOMETER GOES TO 0 (OR BELOW 0). WHEN I TURN MY KEY TO THE RIGHT, IT GOES TO 37MPH. WHILE I'M DRIVING 20, IT SHOWS 57MPH. IF I'M DRIVING 60MPH, IT SHOWS 97MPH. AFTER PERFORMING A GOOGLE SEARCH AND READING THROUGH SOME TECH BLOGS, WE'VE FOUND THIS IS A VERY COMMON PROBLEM WITH THE INSTRUMENT CLUSTER AND A BROKEN CIRCUIT THAT NEEDS TO BE SOLDERED. WE DID THAT AND HAVE NOT HAD THE PROBLEM WITH MY DASH INSTRUMENTS TURNING OFF SINCE THEN, BUT THE SPEDOMETER IS STILL NOT ACCURATE. WE TRIED DOING A SPEDOMETER RESET WHICH DID NOT RESOLVE THE ISSUE. I FEEL LIKE THERE ARE SO MANY PEOPLE THAT HAVE REPORTED THIS PROBLEM, AND IT IS UNSAFE FOR YOUR INSTRUMENT CLUSTER TO NOT BE FULLY FUNCTIONAL - THAT THIS SHOULD BE A RECALL. I KNOW PEOPLE WITH JEEPS AND DODGE VEHICLES THAT HAVE THE SAME PROBLEM. I AM SHOCKED THAT THIS IS NOT A RECALLED ISSUE AND CAN'T WAIT TO SELL THIS. I DEFINITELY WON'T MAKE THE MISTAKE OF PURCHASING JEEP/DODGE/CRYSLER AGAIN IF YOU'RE UNWILLING TO REPAIR THIS DEFECT FOR YOUR CUSTOMERS AT NO COST. AFTER A BRIEF SEARCH, I SEE NHTSA ID NUMBERS: 10253857, 10469302, 10192636, 10093722, 10195148, 10203097, 10093722, 10137954, AND 10062117 FILED WITH SAME OR SIMILAR PROBLEMS AS WELL AS ALL T

Air Bags
Filed Oct 19, 2015IN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 8, 201565,000 milesOR

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. ON OCCASION, THE VEHICLE WOULD NOT START. ALSO, WHILE DRIVING, THE HEADLIGHTS WOULD SUDDENLY SHUT OFF. FOR EACH FAILURE, THE CONTACT INDICATED THAT BANGING ON THE DASHBOARD WOULD RESOLVE THE ISSUES. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS AND THE BATTERY, STARTER, AND COMPUTER WERE REPLACED; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.

EngineFire
Filed Jun 2, 201534,000 milesMA

TL* THE CONTACT OWNED A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SMOKE EMITTED UNDER THE HOOD. WITHIN MINUTES, THE HOOD CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOTIFIED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

Fuel/Propulsion System
Filed Feb 16, 2015195,354 milesIA

LEAKING FUEL FROM FUEL RAIL IN FRONT OF MANIFOLD. THERE IS A VALID RECALL, YET CHRYSLER WOULD NOT COVER TOWING VEHICLE EVEN THOUGH THERE IS A DANGEROUS SITUATION WITH FUEL LEAKING ONTO THE ENGINE. I VERY MUCH BELIEVE THAT CHRYSLER SHOULD COVER TOWING. *TR

Suspension
Filed Jan 21, 2015125,000 milesCO

THERE WAS NO INCIDENT YET. THE DRIVER'S SIDE UPPER STRUT BRACKET IS RUSTED ABOUT A 1/4 OF THE TOP SIDE. DON'T KNOW WHERE THE MOISTURE COULD HAVE COME FROM? THE SEALS ABOVE THAT AREA SEEM OK. COULDN'T FIND ANY PAST RECALLS FOR THIS ISSUE BUT, THE PASSENGER'S SIDE IS JUST FINE. AT THIS POINT THE INSURANCE COMPANY WON'T COVER FIXING IT. AND AM NOT SURE WHAT COULD BE DONE? THIS IS MY MOM'S CAR AND THE INFORMATION BELOW IS MINE. *TR

Engine
Filed Nov 16, 2014GA

I WAS DRIVING DOWN THE ROAD DOWN THE ROAD ON 11/16/14 AND THE SERPENTINE BELT CAM OFF GOING DOWN THE ROAD AND THE HEAD LIGHTS WENT DIM AND THE ENGINE WAS GOING TO OVER HEAT AND THE STEERING WHEEL WAS VERY HARD TO TURN SO I HAD TO PULL OVER AND PUT THE BELT BACK ON AND EVERY TIME I GO DOWN THE ROAD AND THE SERPENTINE BELT GETS WET IT COME OFF AND I HAVE TO FIX IT EVERY TIME I HIT A LITTLE WATER PUDDLE IT COME OFF AND I PUT ALL NEW PARTS AND I LOOKED ONLINE TO SEE IF ANY ONE HAD THE SAME PROBLEM LIKE I HAVE AND I SEEN MORE THEN 9,000 COMPLAINTS AND IM TIRED OF THE PROBLEM IT CAME OFF 10 TIMES THIS YEAR AND THE DEALER SAID THAT IS MISSED ALIGN EVEN THE MECHANICS SAID IT IS A COMMON PROBLEM. SO IF ANY ONE CAN DO SOME THING ABOUT IT PLEASE DO SOME THING BEFORE SOME ONE GETS VERY BAD HURT. *TR

Engine
Filed Sep 26, 2014120,000 milesAL

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE ENGINE STALLED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Electrical System
Filed Jul 30, 201458,000 milesFL

OUR VEHICLE HAS FAILED TO START ON 3 OCCASIONS. THE FIRST TIME WE HAD IT TOWED TO THE CHRYSLER DEALERSHIP. IT STARTED RIGHT UP FOR THEM AND THEY COULD FIND ANYTHING WRONG. IF YOU GOOGLE 1999 CHRYSLER TOWN & COUNTRY YOU WILL FIND MANY COMPLAINTS AND FEW SOLUTIONS. ONE PARTY HAS SPENT OVER $3000 AT THE DEALERSHIP AND STILL HAS THE PROBLEM. I AM NOT A MECHANIC BUT MY GUESS WOULD BE THERE IS A LOOSE SOLDERING JOINT ON ONE OF THE BOARDS. IT HAS TO DO WITH THE ALARM. THE CAR THINKS ITS BEING STOLEN SO IT CUTS THE ENGINE OFF. WHAT HAS WORKED FOR US (BELIEVE IT OR NOT) IS A GOOD HARD BANG ON THE TOP OF THE DASH. I AM FEARFUL OF DRIVING. I DON'T WANT TO GET STRANDED. THIS SHOULD DEFINITELY BE A RECALL AND CHRYSLER NEEDS TO ADDRESS THIS ISSUE. THE ALARM SET LIGHT COMES ON EACH TIME, SOMETIMES EVEN WHILE DRIVING! WE SHOULDN'T HAVE TO CROSS OUR FINGERS EVERY TIME WE GET IN THE VAN! CAN YOU TELL US HOW TO DISCONNECT THE ALARM SYSTEM? I THINK THAT WOULD BE A BAND-AIDE FIX TO THE PROBLEM BUT WE HAVE NOT BEEN ABLE TO FIND ANY INSTRUCTIONS. THE PROBLEM FIRST STARTED WITH THE HORN BLOWING FOR THE ALARM SPORADICALLY AND FOR NO REASON. WE TOOK OUT THE HORN FUSE TO PREVENT FURTHER INSTANCES WHICH POSES A SAFETY HAZARD. ITS OLD BUT LOW MILES AND SHOULD NOT HAVE THESE ISSUES. *TR

EngineFire
Filed Jul 25, 2014122,140 milesPA

WHILE DRIVING VEHICLE TO AN APPT MY DAUGHTER STARTED COMPLAINING OF HER FEET BECOMING VERY HOT. SHE WAS SITTING IN THE PASSENGER FRONT SEAT, THERE WAS A BURNING ODOR. I PULLED OVER AND LOOKED UNDERNEATH THE VEHICLE, THE EXHAUST WAS CHERRY RED AND THERE WERE FLAMES NEAR CATALYTIC CONVERTER AREA. I HAD TO HAVE THE VAN TOWED HOME. *TR

20 of 362 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20180100Routine
20170100Routine
2016525510Above average
2015382413Fatalities reported
20146364160Above average
2013680490Above average
20126345160Above average
20117733120Above average
20101,5565251Fatalities reported
20097076120Above average
20081,9397170Above average
2007219260Above average
20064314151Fatalities reported
20058577140Above average
2004167650Routine
2003245672Fatalities reported
20024048120Above average
2001462771Fatalities reported
20003067160Above average
1999 — this page36292811Fatalities reported
199829610200High concern
19973889142Fatalities reported
199693812525Fatalities reported
199558410Routine
1994154610Routine
19932141040Above average
19921351030Routine
1991251000Routine
199013400Routine

Compare every Town And Country year →

Reading this record

11 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.