2002 Volkswagen Jetta

Defect. The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

Risk. A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

Remedy. Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

Defect. CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

Risk. LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

Defect. ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Risk. THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy. DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

Defect. ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.

Risk. THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy. DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

Defect. ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.

Risk. THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.

Remedy. DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Defect. ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.

Risk. IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.

Remedy. THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Defect. ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).

Risk. THIS CAN RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

By letters dated may 24, 2006 and august 4, 2006, volkswagen (vw) notified the agency that it is conducting a safety recall (NHTSA recall no 06v-183) involving model year (my) 1998-2002 volkswagen new beetle and 1999-2002 volkswagen jetta vehicles equipped with cruise control.volkswagen?s recall covers 646,246 vehicles.previously, vw recalled these vehicles to replace a defective brake light switch (recalls 03v-265 and 04v-096) that was unique to vehicles with cruise control.volkswagen reports that the brake light switch may malfunction if it was installed incorrectly during recalls 03v-265 …

By letter received on june 24, 2005, mr. Ronald m. Strickland of raleigh, nc, submitted a petition requesting that the agency investigate the performance of the ignition coil plugs on model year (my) 2000-2003 volkswagen jetta, golf and passat sedans.the petitioner alleges that he had experienced multiple stalling events as a result of one or more ignition coil plugs malfunctioning on his 2002 vw jetta sedan.as a result of the engine stalling, the petitioner experienced a loss of power steering and increased braking efforts when he pulled the vehicle over to the side of the road to control …

The subject vehicles are equipped with side-thorax and side-head curtain airbags to protect the front and rear outboard occupants in a side-impact crash.this investigation identified a total of 499 reports (482 owners reports and 17 warranty claims).the crash sensing system?s algorithm may recognize certain non-crash impacts (wheel, tire and undercarriage impacts) as deployable events.the 97 alleged injuries were minor in nature and consist of abrasions, bruises, ear ringing and headaches.there was no alleged loss of control crash as a result of side-airbag deployment.odi also obtained counts …

This investigation was opened on october 19, 2004, based on nine reports on 2000 through 2001 jetta and gti vehicles alleging that the turn signals and or hazard flashers fail to blink, or flash.some of the complainants reported that the lights would blink only a few times and then stop.several of the complainants reported that having the hazard flasher switch replaced repaired their vehicles.by letter of december 13, 2004, volkswagen notified the agency that it will conduct a safety recall of 350,000 model year 2000 through 2002 jetta, golf and gti vehicles to repair the turn signal and …

This investigation concerns the electric seat heater installed in some my 2002-2003 volkswagen (vw) jetta vehicles.consumers allege that the seat heater may overheat, resulting in burn damage to the seat cover and to the driver's clothing and/or skin.this ea addresses whether such failures may pose a risk to motor vehicle safety.odi concludes that the driver-side seat heater may fail or malfunction due to normal vehicle use, (I.e., driver ingress and egress from the vehicle).the investigation disclosed that such failures do not pose a significant risk of injury or fire.odi believes that …

The number of duplicates between odi and manufacturer failure reports cannot be determined due to missing and or inaccurate information.the injury noted above was minor.on february 26, 2004, volkswagen of america, inc. (vw) submitted a defect notification (per 49cfr573) to the national highway traffic safety administration (NHTSA) advising that certain model year (my) 1999 - 2002 volkswagen jetta vehicles manufacutured with the same brake light switch as recalled under 03v-265 (my 1998-2002 new beetle) are affected by a safety defect.specifically, if the brake light switch malfunctions, the …

The subject vehicles are equipped with optional electrically heated driver and front passenger seats.information received during pe03-052 disclosed a significant number of incidents of malfunctioning/overheating of the driver seat heater in the subject vehicles.additional incidents may occur during the final months of the winter season.this matter is also currently being investigated by transport canada.this pe has been upgraded to an engineering analysis (ea04-010)in order to fully investigate these occurrences and their safety implications.

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

This bulletin contains general instructions for software updates.

Update vehicle metadata to include pull ahead models. Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.

Alternative method for radio code retrieval.

Battery Testing and Charging instruction. Updated to include model year 2019 applicability.

Update content and include additional models and model year applicability.

I was driving on the freeway and the airbags deployed. No one hit me and I don't hit anyone.

WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJAR" LIGHT STAYS ON ALTHOUGH ALL DOORS HAVE BEEN OPENED AND CLOSED. WHILE STATIONARY, THE VEHICLE BRAKE LIGHT IS NOT WORKING. WHILE STATIONARY AND IN MOTION, THE VEHICLE'S CHECK ENGINE LIGHT STAYS ON. THE REAR MIDDLE PASSENGER SEATBELT IS NOT USEABLE. THE DRIVER'S DOOR REMAINS UNLOCKED AFTER PRESSING THE "LOCK DOORS" BUTTON.

WHILE MAINTAINING SPEED AT OR ABOVE 40 MPH AND WITH 1/4 TANK OR LESS OF FUEL REMAINING, MY JETTA WILL CONSISTENTLY STALL OUT AND TURN OFF FROM FUEL STARVATION. THIS HAS HAPPENED TO ME BETWEEN 40 AND 80 MPH SEVERAL TIMES, BOTH IN THE CITY AND ON THE HIGHWAY. I HAVE REPLACED THE CRANKSHAFT POSITION SENSOR, THE FUEL SENDER, AND THE FUEL PUMP WITH NO SUCCESS. ADDITIONALLY, THE JETTA WILL DIE THE FIRST TIME I TRY TO START IT AS MY FUEL LEVEL APPROACHES 1/4, ESPECIALLY IF I AM PARKED ON AN INCLINE. HOWEVER, IT NEVER FAILS TO START ON THE SECOND TRY ONCE SOME FUEL HAS BEGUN MOVING THROUGH THE SYSTEM. FULLY REFUELING ALLEVIATES ALL PROBLEMS.

KNOWN MELTING FUSE BOX ON TOP OF BATTERY. FROM SCHEMATICS, APPEARS S180 FUSE (COOLANT FAN) AS PREDOMINANT POINT OF FAILURE. ISSUE HAS BEEN REPORTED (VIA WEB) ACROSS NUMEROUS MODELS AND YEARS. CALLED VW FOR FIX; AS TECHS APPEAR VOID OF A GENERAL CONSENSUS TO PROBLEM/FIX. UNFORTUNATELY, VW REFUSES TO ACKNOWLEDGE AND/OR PROVIDE SOLUTION TO CUSTOMER(S). REFERS ME TO DEALER, WHICH IS OVER AN HOUR AWAY. JUST NEED INFO TO ORDER REPAIR KIT AND RESTORE VEHICLE INTEGRITY/SAFETY. CONCERNED AS THIS MAY BE A POTENTIAL FIRE HAZARD; DUE TO THE VOLUME OF HEAT GENERATED BY WIRING WITHIN INTERNAL COMPARTMENT. IN TURN, I UNDERSTAND THE AGE OF THE VEHICLE IS OUTSIDE THE NORMAL WARRANTY PERIOD. AS STATED, JUST WANT AN ANSWER TO REPAIR; HOWEVER, VW CUSTOMER CARE REP COMMENTED I SHOULD REPORTING THIS ISSUE IN HOPES TO DRAW ADDITIONAL ATTENTION OF OTHER OWNERS AND, EVENTUALLY, THE NHTSA TO GET VW TO RESPOND TO CUSTOMERS QUESTIONS.

SIMPLY WANTED TO LET YOU KNOW THAT MY DAUGHTER REAR ENDED ANOTHER CAR AT 40MPH AND COMPLETELY CRUNCHED IN HER FRONT END (CAR IS TOTALED), BUT THE AIRBAGS DID NOT DEPLOY. WE DIDN'T THINK ANYTHING OF IT UNTIL THE STATE FARM AGENT MENTIONED THAT SHE HAD AIRBAGS ON THE CAR.

THE SHIFTER FIRST LOCKED UP IN HEAVY TRAFFIC, THEN LATER CAME COMPLETELY LOOSE IN TRAFFIC. THE VW PARTS DEPARTMENTS SAID THIS PROBLEM HAS HAPPENED SO MUCH THAT NO ONE WITHIN 200 MILES HAD THE PARTS IN STOCK AS THEY WERE SOLD OUT. VW REFUSED TO COOPERATE WITH THE BETTER BUSINESS BUREAU IN RESOLUTION. THE BBB TOLD ME TO REPORT TO THE NHTSA>

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT WAS GETTING AN ALLERGIC REACTION FROM THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THERE WAS AN ODOR EMITTING FROM THE VEHICLE, WHICH CAUSED THE REACTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2002 VOLKWAGEN JETTA. WHILE OPERATING THE VEHICLE WITH THE FRONT SEAT WARMERS ACTIVATED, THE FRONT PASSENGER WAS BURNED WHEN THE SEAT WARMER MALFUNCTIONED. MEDICAL ATTENTION WAS NOT NEEDED. THE FAILURE BURNED A HOLE THROUGH THE FRONT PASSENGER SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR CENTER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE INDEPENDENT DEALER WHO SOLD THE CONTACT THE VEHICLE DID NOT VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 91,677. .. UPDATED 12/22/16 *BF THE CONSUMER STATED ONE HOSE WAS REPLACED AND THERE IS A HOLE IN ANOTHER HOSE, AND ALSO MISSING BRACKETS. *TR

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 49,706. UPDATED 08/22/16*LJ *CN

WATER PUMP REPLACED, TIRES ALWAYS HAVE ISSUES BECAUSE OF THE RIM DESIGN, CODE ERRORS, REAR RODS REPLACED, MUFFLER, MISFIRING, RADIATOR ECT.

TL* THE CONTACT OWNED A 2002 VOLKSWAGEN JETTA. WHILE ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE WARNING LIGHT WAS ILLUMINATED AND THE WINDOWS WERE STEAMING. IN ADDITION, THE DASHBOARD WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT AND A POLICE REPORT WERE FILED. THE CONTACT SUSTAINED A BURNED HAND INJURY, BUT DID NOT NEED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.

THE CAR WILL SHUT DOWN WHILE DECELERATING(EX..COMING TO A STOP SIGN OR LIGHT)THE ENGINE JUST STOPS AND THE GENERATOR LIGHT COMES ON.I CAN START IT UP AGAIN RIGHT AWAY.IT IS VERY DANGEROUS AND I FEEL LIKE I MAY GET REAR-ENDED I HAVE READ ONLINE THREADS THAT OTHER PEOPLE HAVE THE SAME PROBLEM AND THEY ARE HAVING PROBLEMS FINDING A SOLUTION.I HAVE HAD THIS VEHICLE SINCE NEW AND NOW IT ONLY HAS A LITTLE OVER 115,000 MILES ON IT.

OIL LIGHT IS BLINKING, I WAS TOLD BY SEVERAL MECHANICS THAT JETTAS AS WELL AS VOLKSWAGENS IN GENERAL ARE KNOWN FOR HAVING TERRIBLE SLUDGE ISSUES. I TOOK THE CAR TO THE DEALERSHIP, THEY CHARGED ME OVER $150 TO DIAGNOSE MY CAR, AFTER DIAGNOSING IT THEY SAID THAT THE ENGINE NEEDS NEW OIL BEARINGS DUE TO SLUDGE ISSUES, THEY SAID THAT THE OILS PRESSURE IS FLUCTUATING AND THAT SOON MY ENGINE WILL BLOW UP, THEY SAID THAT THIS WAS NOT COVERED UNDER SIMILAR RECALLS THAT THEY'VE HAD ON OTHER MODELS OF THEIRS AND THAT TO FIX MY PROBLEM I WOULD NEED A NEW ENGINE WHICH WOULD COST ME OVER SEVEN THOUSAND DOLLARS. IT SEEMS TO ME THAT THIS IS A VERY WELL KNOWN PROBLEM FOR VW, THEY'VE KNOWN ABOUT IT FOR YEARS BUT JUST LIKE THE PROBLEM THEY'RE HAVING RIGHT NOW WITH THE SOFTWARE, THEY'VE KEPT THIS QUIET.

WHILE DRIVING OUR JETTA AT APPROXIMATELY 30 MPH THE DRIVERS SIDE CURTAIN AIRBAG AND SIDE SEAT AIRBAG SPONTANEOUSLY DEPLOYED. THERE WAS NO IMPACT. THERE WAS NO POTHOLE. IT WAS THE ONLY CAR ON THE ROAD. GOING STRAIGHT.

ENGINE SHUTS DOWN WHEN THE FUEL TANK IS AT OR BELOW A 1/4 TANK OF FUEL WHILE DRIVING... THERE IS A LOSS OF STEERING AND BRAKING RENDERING IT UNSAFE TO DRIVE. HERE IS A ONLINE DISCUSSION OF OTHERS HAVING THE SAME PROBLEM... HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?4971876-CAR-STALLING-WHILE-AT-SPEED-IS-LOW-FUEL-THE-PROBLEM.

TL* THE CONTACT OWNED A 2002 VOLKSWAGEN JETTA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS SMOKE AND FIRE UNDERNEATH THE GLOVE COMPARTMENT BOX. THE CONTACT EXITED THE VEHICLE WITH THE CHILD BEFORE THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT FILED A FIRE REPORT AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

WHILE REACHING HOME, I SAW SMOKE COMING OUT OF ENGINE, SMELL OF HEATED PLASTIC, AND THE ALTERNATOR WARNING LITE ON. SWITCHED OFF THE CAR AND OPENED THE HOOD. NOTED THAT THE SMOKE AND SMELL WAS COMING FROM THE PLASTIC FUSE BOX THAT IS ON THE TOP OF THE BATTERY AND THAT THE FUSE BOX COVER HAD BURNT HOLE. THE WIRE FROM THE ALTERNATOR TO ONE OF THE FUSES IN THE FUSE BOX HAD MELTED THE PLASTIC. I REPLACED THE FUSE BOX, CLEANED THE WIRE AND ATTACHED IT BACK. ON 6/23/15, I WAS UNABLE TO START THE CAR. THE BATTERY WAS WEAK AND NOTED THAT ONE OF THE FUSES IN THE BOX HAD MELTED THE PLASTIC.

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING 60 MPH, SMOKE STARTED TO EMIT FROM THE FRONT PASSENGER SEAT. THE FRONT PASSENGER WAS NOT INJURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 217,000.

I WAS DRIVING MY CAR WHEN ALL OF A SUDDEN MY CHECK ENGINE LIGHT CAME ON AND WAS FLASHING AND MY BATTERY LIGHT CAME ON. I WAS ABOUT TO SWITCH LANES TO PULL OVER AND I LOST POWER, BRAKES, AND STEERING. I JUST MADE IT INTO A PARKING LOT ABOUT FIVE FEET FROM A BUILDING WHEN MY CAR ALL OF A SUDDEN STARTED SMOKING. I POPPED MY HOOD BUT IT WOULDN'T COME OPEN. WITHIN ABOUT A MINUTE AND A HALF MY HOOD STARTED MELTING SPARKS WERE FALLING FROM THE UNDERNEATH OF MY CAR AND THROUGH THE GRILL I COULD SEE A SMALL FIRE. WITHIN TWO MINUTES MY CAR WAS ON FIRE! I HAD TO CALL TO FIRE DEPARTMENT AND MY CAR IS COMPLETELY TOTALED AND BURNT TO A CRISP ! BEFORE THE FIRE DEPARTMENT CAME A VOLUNTEER FIRE FIGHTER JUST HAPPENED TO DRIVE BY AND FIRE EXTINGUISHED IT BUT IT DIDN'T DO A THING. NOW I AM OUT MY CAR...MY LIVELY HOOD..AND THE $4500 I SPENT 1 YEAR AGO. *TR

FIRST INTERMITTENT AND THEN INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.. *TR

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THE SIGNAL AND HAZARD FLASHERS WERE INOPERABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,500.

THIS IS A FOLLOWUP ON MY NHTSA COMPLAINT WITH ODI 10660489. I WOULD LIKE TO BRING TO YOUR ATTENTION THE NHTSA CAMPAIGN ID NUMBER 04V584000 WHICH PRECISELY DESCRIBES THE SAME PROBLEM I HAVE ENCOUNTERED WITH MY JETTA. PLEASE NOTE THAT MY JETTA IS ALSO A 2002 MODEL AS NOTED IN THE ABOVE CAMPAIGN. *TR

FAULTY FUSE PANEL IN ENGINE COMPARTMENT (THE ONE SITUATED ON TOP OF THE BATTERY, NOT THE PANEL IN THE CABIN). *TR

FAULTY FUSE PANEL IN ENGINE COMPARTMENT (THE ONE SITUATED ON TOP OF THE BATTERY, NOT THE PANEL IN THE CABIN). *TR

JUST CHECKING MY VIN TO COMPARE MY OWN RESEARCH WITH MY IMMOBILIZED VEHICLE TO THE RESULTS I RECEIVE FROM THIS SITE BECAUSE I'M NOT SURE WHO CAN OR IS WILLING TO HELP ME ANSWER MY QUESTIONS OTHER THAN THE ACTUAL PERSON IN CHARGE AT THE SPECIFIC DEPARTMENT OF A COMPANY THAT I HAVE QUESTIONS WITH. *TR

I PURCHASED A CERTIFIED USED VEHICLE IN 2006 FROM A VOLKSWAGEN DEALER IN VIRGINIA (VOLKSWAGEN OF DULLES). TWO MONTHS AFTER THE VEHICLE PURCHASE, WE NOTICED THE CAR ELECTRICAL SYSTEM SHUT DOWN WHILE APPROACHING A STOP SIGN IN RESTON, VA. THE LOCAL DEALER ATTRIBUTED IT TO A FUEL SYSTEM PROBLEM AND CHARGED US FOR A THROTTLE BODY CLEANING.? OVER THE COURSE OF TWO YEARS, WE HAD MULTIPLE ELECTRICAL SHUTDOWNS, SOME AT HIGH SPEED ON THE HIGHWAY AT NIGHT WHEN THE VEHICLE'S HEADLIGHTS WOULD GO OUT AND THE ENGINE WOULD DIE. AT ONE POINT THE DEALER REPORTED A ??LOOSE IGNITION SWITCH?? AND REPLACED THAT SWITCH. AFTER SEVERAL MORE SCARY EVENTS, I EMAILED VW AMERICA WITH A DESCRIPTION OF THE PROBLEM AND OUR FEARS ABOUT THE VEHICLE BEING UNSAFE TO DRIVE. IN MARCH 2009 I CALLED VW CUSTOMER SERVICE AND TALKED TO A REGIONAL CASE MANAGER. ON THAT DAY, THE CAR HAD SHUT DOWN IN THE MIDDLE OF AN INTERSECTION NARROWLY AVOIDING A COLLISION. VW REPLACED THE ALTERNATOR AND BATTERY. THREE MONTHS LATER, DRIVING ON MEMORIAL PARKWAY (RT. 66) AT NIGHT WHEN THE VEHICLES LIGHTS FAILED, THE ELECTRICAL SYSTEM SHUT DOWN AND THE ENGINE DIED. I ONCE AGAIN CALLED VW CUSTOMER SERVICE AND WAS RETURNED A CALL FROM A REPRESENTATIVE WHO SAID THEY WOULD NOT ADDRESS THE PROBLEM FURTHER, THAT THE WARRANTY ON THE VEHICLE WAS OVER AND THAT I HAD NO RECOURSE WITH VOLKSWAGEN FOR FURTHER INVESTIGATION OF THE PROBLEM. I RECENTLY ASKED VW AMERICA CUSTOMER SERVICE FOR COPIES OF THEIR RECORDS RELATING THE CASE. THEY REFUSED TO GIVE

WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 70MPH WITH A QUARTER TANK OF GAS, MY 2002 JETTA GLX DISPLAYED THE BATTERY LIGHT AND THEN STALLED AT FULL SPEED. THE CAR SLOWED, THE STEERING AND GAS PEDAL WERE STIFF AND I HAD TO PULL TO THE SHOULDER AND CALL FOR A TOW TRUCK. I HAD THE CRANK POSITION SENSOR REPLACED, NEW SPARK PLUGS PUT IN AND THE THROTTLE BODY CLEANED. I TEST DROVE THE CAR AND ONCE AGAIN, THE ENGINE STARTED TO STALL AT AROUND 70MPH ON THE FREEWAY. THIS TIME I WAS ABLE TO FLOOR THE ACCELERATOR AND THE CAR DID NOT COMPLETELY STALL. THIS DEFECT SEEMS IS INCREDIBLY DANGEROUS AND SEEMS TO BE UNACCEPTABLY PREVALENT ON VW JETTAS. MY NEXT PART TO REPLACE IS THE FUEL PUMP BUT IT APPEARS THAT DOES NOT ALWAYS REMEDY THE PROBLEM. THIS SHOULD BE A RECALL. *TR

THE CAR TAKES 15 MINUTES TO HEAT UP TO 190, OTHERWISE THE CAR WON'T DRIVE FORWARD IN PROPER GEAR WITHOUT JERKING. IT DRIVES LIKE IT IS A STICK SHIFT INSTEAD OF AN AUTOMATIC CHANGING GEAR ON IT'S OWN. THE CAR STOPS WITHOUT ME PRESSING THE BRAKES AND SOMETIMES JUST TURNS OFF UNEXPECTEDLY. IT SMELLS LIKE GASOLINE IN THE CAR. THE CD PLAYER, CLOCK AND VEHICLE ELECTRICAL MALFUNCTIONS ON AND OFF. THE ENGINE LIGHT STAYS ON. AUTONATION PERFORMED A MULTI POINT INSPECTION AND SAYS THE CAR NEEDS A TIMING BELT, COOLANT FLANGE AND AFTER RUN PUMP, AND ROLLERS. *TR

STOPPED AT A LIGHT, WHEN THE DRIVER SIDE SEAT AIRBAG DEPLOYED. SUBSEQUENTLY PUT ON FLASHERS, AND PULLED OVER TO A CURB. PASSENGER SIDE SEAT AIRBAG THEN DEPLOYED (APPROXIMATELY 1 MINUTE LATER AFTER THE FIRST). SEAT AIRBAG DEPLOYMENT RESULTED IN ABRASIONS ON DRIVER AND PASSENGER. CHECKED THE EXTERIOR OF THE CAR, BUT THERE WAS NO DAMAGE. APPROXIMATELY AN HOUR AND A HALF LATER, THE SIDE CURTAIN AIRBAGS ON BOTH SIDES SPONTANEOUSLY DEPLOYED WHILE AGAIN STOPPED AT ANOTHER RED LIGHT. THIRD PASSENGER IN REAR WAS UNINJURED DURING INCIDENTS. *TR

PAX FRONT WINDOW FELL INTO THE DOOR. DUE TO CHEAP, PLASTIC WINDOW CLIPS THAT FAILED. REPLACEMENT CLIPS ARE NOW CHEAP POT METAL WINDOW CLIPS. *TR

AFTER SITTING IN TRAFFIC AND DRIVING AT LOW SPEEDS THE CAR SUDDENLY WILL SLIP OUT OF GEAR. THE ENGINE RACES AND I AM STUCK IN FIRST. I HAVE TO CONTINUE TO DRIVE AT HIGH RPMS IN 1ST JUST TO GET HOME. IT HAPPENED INTERMITTENTLY AT FIRST, BUT NOW IT HAPPENS DAILY IN TRAFFIC. I TOOK IT VOLKSWAGEN AND THEY SAY NOTHING IS WRONG. TOOK IT TO A TRANSMISSION SHOP AND THEY SAY THE TRANSMISSION MUST BE REBUILT FOR $6000. IF I TURN THE CAR OFF AND IT COOLS DOWN, I CAN SOMETIMES GET IT TO STAY IN GEAR. IT HAPPENED SEVERAL TIMES WHILE ACCELERATING ONTO A FREEWAY NEARLY CAUSING AN ACCIDENT BECAUSE I HAD TO QUICKLY PULL OFF THE ROADWAY. UNREAL THAT VOLKSWAGEN IS "UNAWARE" OF THIS ISSUE AND CAN'T SEEM TO REPAIR IT. PLEASE RECALL! *TR

ENGINE ABRUPTLY LOST ALL POWER AND TURNED OFF WHILE DRIVING DOWN THE STREET. NO WARNING LIGHTS CAME ON, AND THE CAR RESTARTED AND RAN NORMALLY FOR 6 MONTHS. THE SAME THING HAPPENED ABOUT 6 MONTHS LATER. 10 MINUTES AFTER THE SECOND EPISODE, MECHANIC WASN'T ABLE TO FIND A FAULT CODE AND DROVE IT WITHOUT THE STALL RECURRING. *TR

BOTH FRONT SEAT HEATERS ON ANY SETTING ARC AND HAVE BURNED MULTIPLE HOLES ON THE OUTER LOWER SEAT UPHOLSTERY. *TR

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THE VEHICLE ENGULFED INTO FLAMES WHILE PARKED AND UNOCCUPIED. IN ADDITION, ONE OR TWO DAYS PRIOR TO THE FAILURE THE ABS WARNING INDICATOR ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND ADVISED THAT THE FIRE ORIGINATED NEAR THE ABS CONTROL MODULE. THE ENGINE COMPARTMENT WAS COMPLETELY DAMAGED AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 02V031000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.

I WAS LEAVING A PARKING LOT THAT HAD A SLIGHT CURVE AND I HIT SOME BLACK ICE. THE CAR WENT STRAIGHT INTO THE CURB AND WITH THE IMPACT, WHICH IN MY OPINION, WAS NOT A GREAT AMOUNT, CAUSED THE SIDE CURTAIN AND PASSENGER SEAT AIRBAG TO DEPLOY. WITH HOW THE WHEEL HIT THE CURB, IT ALSO DAMAGED THE ALIGNMENT OF THE WHEELS. *TR

WHILE DRIVING WITH SEAT HEATER ON SEAT BURNED THRU FOAM AND SEAT COVER ALSO BURNED PANTS LEG AND WIFE'S FINGER TRYING TO PUT OUT THE EMBERS. *TR

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE BATTERY WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

I PULLED THE SEAT BELT OUT TO PUT IT ON AND I HEARD A NOISE AND THE BELT WENT COMPLETELY SLACK. THERE IS NO TENSION ON THE BELT. *TR

TRAVELING DOWN PET SITES ROAD ON MY WAY TO WORK WHEN I NOTICE MY CAR SUDDENLY RUNNING HOT. I PULLED OVER AT THE NEAREST SAFEST PLACE TO DO SO AND PROCEEDED TO CHECK MY FLUID LEVELS. AS I WAS UNSCREWING THE WATER RESERVOIR CAP I NOTICE WHAT SHOULD BE ANTI-FREEZE AND WATER MIX, IS A MUDDY BROWN COLOR. I FELT THE SUBSTANCE AND THEN REALIZED IT WAS OIL IN MY RESERVOIR, AND ALMOST ALL MY OIL HAD BEEN REMOVED FROM MY ENGINE AND IM GUESSING WAS DISPLACED TO MY RESERVOIR. MY CAR NEVER ONCE HAS ACTED LIKE IT WANTED TO RUN HOT, NOR HAD IT UNTIL 6-19-2013. *TR

I PARKED MY CAR AT THE BWI AIRPORT AND THERE WAS A CONCRETE STOP APPROXIMATELY 10" TALL AND THE FRONT BUMPER WAS CAUGHT ON IT AND WHEN I REVERSED IT TORE THE BUMPER FROM THE CAR. THIS HAPPENED 8 YEARS AGO AND I REPLACED THE FENDER FOR ABOUT $400,NOW VW WANTS $1188.50. I FEEL THIS IS A DESIGN FLAW AND SHOULD BE LOOKED INTO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRAVELING AT 70MPH UNDER NORMAL DRIVING CONDITIONS ON INTERSTATE THE ROOF AND SEAT AIRBAGS AND SEATBELT LOCKDOWN ON THE DRIVER'S SIDE SPONTANEOUSLY DEPLOYED CAUSING TEMPORARY LOSS OF CONTROL OF VEHICLE AND NECK STRAIN. REPAIRS TO FIX AIRBAGS COST OVER $4,000. VOLKSWAGON INVESTIGATED AND WERE NO HELP. GAVE NO REASON FOR SPONTANEOUS AIRBAG DEPLOYMENT. VERY UNSAFE EXPERIENCE! *TR

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. ADDITIONALLY, THE CONTACT NOTICED THAT THE FRONT AND REAR PASSENGER'S SIDE DOORS WOULD NOT UNLOCK WHEN THE MASTER DOOR LOCK SWITCH ON THE FRONT DRIVER'S SIDE DOOR WAS ENGAGED. THE CONTACT ALSO STATED THAT THE BRAKE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

TURNED THE DRIVERS SIDE HEATED SEAT WARMER ON TO 2. RANGE BEING 0-5. I SMELLED SMOKE AND TURNED IT OFF AFTER ONLY 10-15MIN OF BEING ON. I NOTICED WHEN I GOT OUT OF THE CAR, THAT I HAD A HUGE QUARTER SIZE HOLE IN MY SEAT AND MY DOWN COAT WAS BURNED THROUGH IN 2 LARGE SPOTS. THIS IS UNSAFE. IT COULD HAVE BEEN A HUGE FIRE IF I HAD NOT TURNED OFF THE WARMER AS SOON AS I SMELLED SOMETHING BURNING. *TR

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER'S SIDE HEATED SEAT OVERHEATED AND BURNED THROUGH THE SEAT, CAUSING BURNS TO THE CONTACT'S LEGS. THE CONTACT STATED THAT THE FAILURE HAD BEEN EXPERIENCED BEFORE, BUT WAS NEVER SO SEVER THAT IT CAUSED INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 70,000.

SEAT BELT MADE NOISE WHEN PUTTING ON AND SUDDENLY HAD NO TENSION. SINCE SEAT BELT WILL NO LONGER RETRACT. *TR

CHECK ENGINE LIGHT CAME ON. DEALERSHIP CONFIRMED IT IS DO WITH MASS AIR FLOW SENSOR. IT TURNS OUT THAT THIS IS A COMMON PROBLEM WITH VWS THAT THE MANUFACTURER DOES NOT ACKNOWLEDGE AS A MASS RECALL ISSUE. I AM DUMBFOUNDED THAT THIS CAN BECOME AN ISSUE WITH SUCH LOW MILEAGE ON THE CAR. *TR

AFTER STARTING THE CAR AND LETTING IT WARM UP. I DROVE OUT OF MY DRIVEWAY TO THE STOP SIGN. MADE A RIGHT TURN AND THEN A QUICK LEFT. AFTER TURNING THE CAR COULD NOT GO INTO GEAR,THE RPMS KEPT RACING UP. BUT THE GEAR WOULD NOT ENGAGE. PULLED INTO A STORE PARKING LOT AND DROVE AROUND IN CIRCLES AT THIS LOW SPEED. UNTIL FINALLY THE CAR JUMPED INTO GEAR AND I TOOK OFF. CAR WAS DIAGNOSED AS HAVING A BAD MOTHER BOARD TO THE CARS COMPUTER. IT DROVE FINE FOR A FEW DAYS THEN AT A STOP LIGHT IT JUMPED OFF AGAIN. (CAR WAS WARM BECAUSE I HAD DRIVEN A DISTANCE). TODAY I HAD THE TRANSMISSION FLUSHED AND CHANGED. NO IMPROVEMENT AGAIN. USUALLY THE CAR WILL DRIVE STRAIGHT AFTER IT'S REAL WARM. BUT IF I MAKE A SHARP TURN THE CAR JERKS AND REVS UP THE RPMS JUST AS IF IT WAS COLD. THE VW FOLKS KEPT MISDIAGNOSING AND GIVING ME THE WRONG PARTS (THESE MUST BE THE SAME PEOPLE THAT MADE THE TRANSMISSION. THEY'VE BEEN A NIGHTMARE FOR ASSISTANCE VERY UNKNOWLEDGEABLE. I HAVE BEEN BUYING VOLKSWAGENS SINCE 1974. I HAVE NEVER HAD SUCH A CRAPPY PIECE OF A CAR(ALSO MY FIRST TIME OWNING A CAR WITH A AUTOMATIC TRANSMISSION AND MY LAST). IT DRIVES BEAUTIFULLY (WHEN IT'S WORKING) BUT HAS ALL PLASTIC CRAP FOR PARTS.(WHILE STILL UNDER WARRANTY I HAD MOST OF THAT REPLACED). BUT TO FIND THAT THE TRANSMISSION IS FAULTY I DEMAND A RECALL ON THIS 2002 VW JETTA 1.8T. I PROMISE I'LL NEVER BUY ANOTHER VW OR WILL I LET ANY ONE I KNOW OR CONTACT THROUGH SOCIAL MEDIA PURCHASE A VW. I CAN ACTUALLY SAY WE HAVE BEEN RIPPED OFF

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 35 MPH AND CRASHED INTO THE REAR OF A PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES AS A RESULT. THE VEHICLE WAS TOWED FROM THE SCENE AND WAS NOT INSPECTED FOR THE FAILURE NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 91,000.

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE LOST CONTROL OF THE STEERING AND WAS UNABLE TO MANEUVER THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,074. THE VIN WAS UNAVAILABLE.