NHTSA attached an advisory to a recall on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
When it fails
04800048,000 milesMedian miles at failure
1,933 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
Most common 2014 Ford Focus problems
1,283 of the 2,606 complaints (49%) are about the transmission.
Component
Reports
Crashes
Fires
Injuries
Power Train · transmission
1,203
10
1
3
Engine
305
6
6
5
Fuel/Propulsion System · fuel and propulsion system
199
4
0
3
Electrical System
183
5
1
6
Steering
163
4
0
2
Unknown or Other
134
1
0
2
Structure › Body · body and frame
51
4
1
7
Vehicle Speed Control · throttle and acceleration
50
7
0
1
Power Train › Clutch Assembly · transmission
36
0
0
0
Fuel System, Gasoline · fuel system
35
0
0
0
2014 Ford Focus transmission problems
49% of all complaints
1,283 of the 2,606 complaints are about the transmission. This is what owners describe:
jerks, lurches or bucks28% · 355
shudders or judders26% · 333
hesitates before moving or accelerating21% · 268
sets off warning lights on the dash20% · 259
stalls15% · 187
slips or will not engage a gear13% · 169
Share of the 1,283 transmission complaints whose text describes each symptom. One complaint can describe several.
“I own a 2014 Ford Focus Titanium with approximately 75,000 miles and the DPS6 automatic transmission. The transmission has developed a serious and recurring problem. The vehicle began violently jerking/shuddering while moving forward and suddenly would not go into reverse. A transmission warning light came on.”
Owner complaint, filed Aug 8, 2026
“The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked. The contact was unsure if any warning lights were illuminated. The contact received the manufacturer's customer satisfaction number: 14M02 in the past.”
Owner complaint, filed May 8, 2026 at 100,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the transmissionRecall (red: the transmission)NHTSA investigation opened
Complaints about the 2014 Focus peaked in 2019, with 550 filed that year. No recall on file covers the transmission, the subject of 49% of the complaints. In 2026 owners filed 51 so far.
Filed Jun 9, 2026257,868 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
Risk. An engine that stalls while driving increases the risk of a crash.
Remedy. Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Filed Jan 15, 2026116,672 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk. An electrical short circuit can increase the risk of a fire.
Remedy. Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Filed Jun 8, 20202,147,323 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy. Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Filed Jul 5, 201957,488 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
Risk. The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Filed Oct 22, 20181,282,596 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Risk. The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Filed Sep 28, 201664,038 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Risk. With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Remedy. Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Filed Sep 6, 20162,046,297 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy. Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Defect. Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
Risk. The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Filed Jan 9, 201554,543 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Risk. If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Defect. Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
Risk. A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Defect. Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
Risk. The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Filed Aug 11, 2014133,227 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
Risk. The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
All 12 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 3 name the 2014 Focus.
Loss of Motive PowerRecall query RQ23006Closed
Opened Sep 15, 2023Closed Dec 20, 2024fuel system
On September 15, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 98 consumer complaints alleging loss of motive power in model year (MY) 2012-2018 Ford Focus vehicles. The RQ focused on the effectiveness of the remedies of Recall 18V-735 and 19V-515. In October 2018, Ford issued Recall 18V-735, which updated Powertrain Control Module (PCM) software in MY 2012-2018 Ford Focus vehicles equipped with 2.0L GDI engines built prior to April 13, 2017, and those with 2.0L GTDI engines built prior to February 2, 2018. The recall addressed vehicles …
Door Latch FailuresRecall query RQ19005Closed
Opened Dec 19, 2019Closed Feb 7, 2022Led to recall 20V177000door locks and latches
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl …
Door Latch FailurePreliminary evaluation PE16001Closed
Opened Jan 16, 2016Closed Oct 29, 2016Led to recall 16V643000door locks and latches
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked …
Technical service bulletins
147 on file
Repair instructions the manufacturer sent its dealers for the 2014 Focus. Not recalls: the fix is usually free only while the car is under warranty.
transmission 45electrical system 33equipment 23engine 20body and frame 5brakes 3fuel system 3visibility 2
14M02 S7Warranty extensionMay 4, 2023transmission
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Due to ongoing limited part availability, program terms have been revised. Vehicle pickup & delivery has been added. Labor allowance table …
14M02 06Warranty extensionNov 7, 2022transmission
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Non-Ford Part Usage: Vehicles that are still covered by the 8 years/80,000-mile Emissions warranty coverage MUST be serviced with a NEW Ford …
Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power.
20B22-S4Service campaignSep 2, 2020transmission
This customer satisfaction program updates the TCM software in affected vehicles to provide improved detection and over warning of electrical circuit failures in the TCM. As communicated in a previous Customer Satisfaction Program (14M02), electrical circuit failures within the TCM may develop and result in intermittent symptoms of loss of transmission …
2015-2018 Focus service parts transmissions part # F1FP-7000-VB / F1FZ-7000-P built on 1-Aug-2020 and through 01-Mar-2021 may have an incorrect input speed sensor A (ISSA) shim thickness. This may cause an intermittent input speed sensor diagnostic trouble code (DTC). In the event of shift issues or skip shift events, check and verify that the ISSA speed …
Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Input Shaft Seal Warranty Extension
Showing the newest 6 of 45 bulletins about the transmission, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2014 Ford Focus 4 DR FWD
★★★★★
★★★★★
★★★★★
★★★★★
11.6%
2014 Ford Focus 5 HB FWD
★★★★★
★★★★★
★★★★★
★★★★★
11.6%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Unknown or Other
Filed Oct 23, 2026PA
Checked out car for traction control light staying doen scanned car on computer-received code U0-0100-00 ABS Computer may have to be re-programmed checked out rubbing noise in rear of car-no start and/or transmission engagement loss of power with DTCS u0100 intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power-parts number AE8Z-7Z369-F Transmission Control Module Kit-car has under 100,000 miles on it
Steering
Filed Oct 22, 2026NJ
The bolt that holds the steering wheel is not tight which causes the steering wheel to wobble and eventually come off
Steering
Filed Oct 15, 2026145,145 milesTX
The contact owns a 2014 Ford Focus. The contact stated that upon starting the vehicle, the "Steering Wheel Alert Malfunction" message displayed on the instrument panel, and the steering wheel seized. The vehicle was rendered inoperable. Upon research, the contact associated the failure with Customer Satisfaction Program: 15N01 (EPAS Steering Efforts); however, the VIN was not included. The failure mileage was 145,145.
Fuel/Propulsion System
Filed Oct 5, 2026CA
The vehicle has a recurring fuel-level/distance-to-empty (DTE) malfunction that has caused it to run completely out of fuel and lose motive power while the instrument cluster indicates substantial remaining range. This has occurred four times. On the first three occasions, the vehicle ran out of fuel while displaying approximately 28-30 miles DTE. On two occasions, including the most recent, the engine shut off unexpectedly in the roadway and other motorists had to help push the disabled vehicle out of traffic. During the most recent incident, the vehicle displayed approximately 35 miles DTE when the engine shut off. There was no sputtering, warning message, warning lamp, or other indication that the vehicle was actually out of fuel. I previously brought the vehicle to an independent repair facility specifically for the inaccurate fuel/DTE indication and occasional stall-like behavior. Fuel trims were checked and no obvious cause was identified. I subsequently learned that Ford Safety Recall 18S32 had been performed on this vehicle in 2021, before I owned it. That recall addressed excessive fuel-tank vacuum/possible tank deformation and identified symptoms including inaccurate fuel gauge, inaccurate DTE, and possible stalling. I then brought the vehicle to an authorized Ford dealer and repeatedly identified the inaccurate fuel/DTE condition as my primary concern, including providing it in writing. The dealer performed a PCM update under another campaign, but the fuel-level/DT
Structure › Body
Filed Sep 28, 2026TX
Door latch recall
Power Train
Filed Sep 12, 2026VA
The Transmission Control Module (TCM), within the PowerShift DPS6 Automatic Transmission, failed completely on a 2014 Ford Focus (72,000 miles). The failed component is no longer physically available for inspection as it was retained by the independent service facility as a core replacement, but full repair invoices and diagnostic documentation are available. The failure caused a sudden and unpredictable loss of forward motive power, severe gear hesitation, and failure to engage drive gears while operating the vehicle. The gears would slip and it made continuous forward acceleration at the speed limit nearly impossible. This created an immediate hazard of being rear-ended and/or stranded in ongoing traffic without acceleration capability. Shortly afterwards it also completely lost the ability to reverse. The problem was formally reproduced, diagnosed, and confirmed by an independent repair facility during service. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. A Check Engine Light illuminated came on at approx 72,000 miles while I was running morning errands. The light came on as I started feeling some sudden rough driving after accelerating from a red light, and within 1-2 miles of driving was when the TCM started failing completely. While Ford acknowledged this systemic DPS6 defect under Customer Satisfaction Program 14M02, strict guidelines required an active diagnostic code (P090C) before approving a warranty replacement, pre
Fuel/Propulsion System
Filed Sep 9, 2026OK
Car has been cutting off while idleing, or at a stop light. It has also cut off while driving. It has also lost a form of power while going down the highway. The car doesn’t cut off, but pressing the gas does nothing and the rpm’s go crazy, then eventually it catches and the gas peddle works again.
Fuel System, Gasoline
Filed Sep 8, 202627,665 milesVA
The contact owns a 2014 Ford Focus. The contact stated that while driving 25 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle jerked and shuddered abnormally. Additionally, the check engine warning light was illuminated and the RPM fluctuated. The contact believed that the engine was going to shut off. The contact stated that a technician arrived and the residence to perform an unknown recall repair associated with the purge valve. The vehicle was not repaired. The contact stated that the technician inspected the vehicle and took notes. The failure reoccurred. The contact was informed that the failure was possibly associated with the transmission. The contact stated that the vehicle was unsafe to drive. The manufacturer was made aware of the failure by phone. The contact stated that a recall repair was scheduled. The manufacturer was contacted. The failure mileage was approximately 27,665.
Power Train
Filed Sep 3, 2026133,283 milesGA
The contact owns a 2014 Ford Focus. The contact stated that while driving approximately 30 MPH and coming to a stop, the vehicle unexpectedly stalled, and the transmission was slipping with the message “Transmission Overheated - Stop Vehicle” displayed. There was an abnormal odor coming from the vehicle while stopped. The contact stated that the vehicle was restarted, shifted to neutral, and remained stopped for 10 minutes before the vehicle returned to normal operation. The failure had occurred several times. Eventually, the vehicle was unable to be started. The vehicle was towed to the dealer, where it was diagnosed and determined that the clutch actuator and throw-out bearing had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 133,283.
Power Train
Filed Aug 24, 2026AL
The transmission over heating light comes on and says stop safely or wait 5 mins you can be going down the road and it jumps out gear and want go anywhere and it very dangerous.and I want no if ford fixes the problem.
Engine
Filed Aug 11, 202683,000 milesGA
The contact owns a 2014 Ford Focus. The contact stated that upon reversing, the rear-view camera displayed a blank screen. The message "See the Dealer" was displayed, and the check engine warning light remained illuminated. The contact stated that the vehicle experienced a slight loss of automotive power while driving uphill and the steering became very loose. The contact stated that while turning to the left or the right, the steering wheel failed to return to center. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact associated the failures with NHTSA Campaign Numbers: 26V369000 (FUEL SYSTEM, GASOLINE) and 14V514000 (STEERING); as possible causes for the failure. The manufacturer was notified of the failure. The failure mileage was 83,000.
Power Train
Filed Aug 8, 2026PA
I own a 2014 Ford Focus Titanium with approximately 75,000 miles and the DPS6 automatic transmission. The transmission has developed a serious and recurring problem. The vehicle began violently jerking/shuddering while moving forward and suddenly would not go into reverse. A transmission warning light came on. After the battery was recharged, reverse temporarily returned, but the same transmission problems came back while driving. The vehicle was diagnosed with trouble code P090C:68, related to the clutch actuator system. Ford has known about recurring DPS6 transmission problems in these vehicles for years and has issued multiple technical service bulletins and customer programs addressing transmission clutch shudder, shifting problems, loss of engagement, and related failures. Ford’s own documentation has acknowledged conditions that can result in loss of transmission engagement, loss of power, and other driveability problems. My Ford dealer told me Ford has known about this problem for a long time but considers it not to be a safety issue and therefore will not pay for the repair. The dealer estimated the repair at $6,077.31, and I was charged $159 for the diagnosis. I believe this is a serious safety concern. Sudden jerking, unpredictable transmission engagement, inability to reverse, or unexpected loss of propulsion can create a dangerous situation when entering traffic, crossing an intersection, turning, accelerating from a stop, or attempting to move out of the path of
Power Train
Filed Aug 7, 2026174,400 milesTX
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was shaking erratically, and the vehicle stopped independently. No warning lights were illuminated. The vehicle was turned off. The contact stated that while attempting to start the vehicle, the vehicle restarted; however, the failure was persistent. The vehicle was taken to Auto Zone, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 174,400.
Steering
Filed Aug 6, 2026TN
When I turned on my car the power steering said at fault and normally I could turn it off then turn it back on and it worked but after that time it never turned back on
Power Train
Filed Jul 28, 2026100,000 milesOH
The contact owns a 2014 Ford Focus. While the contact’s son was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed from the scene of the failure. The dealer was contacted and diagnosed the vehicle with a transmission module failure. The vehicle was repaired. The contact associated the failure with an unknown recall associated with the powertrain; however, the VIN was not under recall. The manufacturer was made aware of the failure but offered no assistance with repairing the vehicle. The failure mileage was approximately 100,000.
Power Train
Filed Jul 28, 202627,000 milesMD
The contact owns a 2014 Ford Focus. The contact stated that while his wife was driving 15 MPH and attempting to make a left turn, while depressing the accelerator pedal, the vehicle failed to respond. The hazard lights were activated, and the vehicle was driven back to the residence. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the powertrain control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case for the failure. The approximate failure mileage was 27,000.
Engine
Filed Jul 21, 202696,000 milesPA
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the gear shifter was shifted from neutral(N), to park(P), and then to drive(D) for the vehicle to accelerate as needed. The check engine warning light was illuminated. The contact researched and became aware of an unknown recall; however, the VIN was not associated with a recall related to the failure. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission clutch needed to be replaced. The vehicle was repaired. The vehicle was taken back to the dealer where it was diagnosed and determined that the powertrain control module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.
Fuel/Propulsion System
Filed Jul 14, 2026AZ
Ford Camelback Lincoln refused to replace my leaking fuel tank and would only complete the software updates for the CPV. The fuel tank is leaking due to a deformed seal on the filler neck. Ford Corporate advised me to drive to another dealership location for a second opinion. They advised me to drive a vehicle actively leaking fuel instead of assisting me to have the dealership replace the fuel tank.
Power Train
Filed Jul 14, 2026IA
Purchased 2014 Ford Focus from a private dealer. The vehicle had 75k miles on it and needed a reliable vehicle for my daughter who is in college. The same day as the purchase, the engine light came up as well as the transmission light. Had to tow it to ford and was advised the TCM needed replacement. Apparently this is a well known issue but the vehicle wasn’t covered under a recall for the issue. Paid $1960 to get that repaired as well as $135 for a tow. Ridiculous and Ford will not do anything about it.
Power Train
Filed Jul 13, 2026128,000 milesGA
The contact owns a 2014 Ford Focus. The contact stated that the vehicle failed to start as needed. The contact used an OBD scanner to retrieve DTC: P06B8. The vehicle was diagnosed by an independent mechanic, who determined that the TCM needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.
Power Train
Filed Jun 24, 202656,838 milesCO
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission failed to shift into 2nd gear, causing the transmission to slip, and the vehicle shuddered heavily while accelerating forward. Additionally, the contact stated that the backup camera failed to function since the vehicle was purchased in 2022. The vehicle possessed a long history of identical transmission failures. The vehicle was taken to a dealer on several occasions for transmission failures. The vehicle was first taken to the dealer at 56,838 miles, where an electrical failure covered under Customer Satisfaction Program: 14M02 was addressed, and the dealer replaced the TCM assembly, performed adaptive learning, and installed a replacement clutch assembly. The vehicle was taken to the dealer for a second time at 69,000 miles, where the dealer replaced the clutch assembly due to the recurring failure. The vehicle was taken to the dealer for a third time at 90,000 miles, where it was determined that the clutch assembly had failed once more and required a third replacement. The dealer was notified of the current failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
Power Train
Filed Jun 24, 2026OK
I started smelling gasoline coming from the rear outside part of the car. I took the car to the local Ford dealership and they found a canister purge valve stuck open. They fixed it and I paid $414. A few days later and still smelling gasoline, I took it to tire place so they can lift it up to check the bottom where the fuel tank is located and the immediately saw fuel/gasoline leaking from the tank. I took it back to the Ford dealership and complained how they missed it the first time. They checked it and told me the fuel tank was completely ruined from excessive vacuum effect of the previous canister purge valve issue and that I needed a new fuel tank. They put in a new fuel tank and I told them this issue had a recall on the same make and model of car in 2018 and from that recall, this issue had been fixed then but it just happened again. I paid $2,088 for the new fuel tank and power train control module reset. So the total I have paid to fix this issue over $2,500 and about two days later, Ford motor company issued a new recall 26S40 for this specific issue on this specific 2012-2018 make and model car. So I hope my car will be added and searchable for the recall on both Ford’s and government’s websites when they initiate it on July 6, 2026. I have all the repair receipts and will file for a refund as soon as I receive the recall letter. Thank you.
Engine
Filed Jun 19, 2026CO
I have a 2014 Focus. I wasn’t aware that there was an issue with the Focus make for the years 2011-2016. There’s a PO9OC and loss of reverse issue. It’s a transmission. The car isn’t safe to drive. My car is at 52,496. It sounds like this was a known issue by Ford and I was not made aware of a Power-shift history.
Steering
Filed Jun 10, 2026OK
I was driving down the road when the car dinged and a yellow light came on the bottom of the dash and it said steering loss please pull over for safety reasons so I pulled over shut the car off waited a couple minutes and then turned the car back on and the light turned red and I had no power steering at all.
Power Train
Filed Jun 10, 2026UT
My 2014 Ford Focus with a DPS6 dual-clutch transmission began experiencing severe shuddering and harsh shifting. A Ford dealership confirmed the concern and diagnosed DTC P07A3 — Transmission Friction Element A Stuck On — using Ford's prescribed pinpoint test. Recommended repair exceeds $4,000. Vehicle is available for inspection. This is a recurring failure on this specific vehicle. Ford's own warranty history documents six prior DPS6 repairs between 2016 and 2023, including two full clutch replacements, three TCM/PCM reprogramming sessions, and a full TCM replacement under program 14M02 — all at Ford dealerships. The current failure occurs just 35,000 miles after Ford's most recent transmission repair. Prior repair orders document dangerous safety events including sudden loss of drive while in motion, no-start conditions, and complete loss of throttle control on the highway — consistent with the known DPS6 failure pattern. Ford issued six Customer Satisfaction Programs covering this transmission over eleven years — 14M01, 14M02, 15B22, 19N07, 19N08, and 14M02 Supplement 7 — acknowledging a persistent design defect. Despite this documented repeat failure history on this specific vehicle, Ford has denied goodwill assistance. I am requesting NHTSA investigate Ford's continued denial of repair assistance on vehicles with documented repeat DPS6 failures and the ongoing safety implications of this transmission's known design defects.
Power Train
Filed Jun 4, 2026VA
The Transmission Controm Module (TCM) has gone bad on my car. Ford has recalled other cars of the same Make, Model and Year, but they refuse to repair the same problem on mine, because my VIN was not included in the initial recall
Steering
Filed Jun 4, 2026TX
Lost steering
Fuel/Propulsion System
Filed Jun 1, 2026TX
I am submitting this complaint regarding ongoing transmission and Transmission Control Module (TCM) issues with my 2014 Ford Focus. In October 2022, the transmission was replaced, yet I continue to experience serious transmission-related failures. Most recently, the vehicle would only start in neutral and would not reliably shift into drive or reverse. These recurring issues have made the vehicle unreliable and unsafe. I have contacted Ford Customer Service three separate times seeking assistance and a permanent resolution. Despite these efforts, I have not been provided with a fix that addresses the root cause of the problem. Ford has long been aware of widespread TCM issues affecting certain Ford Focus models, making the continued failure of this vehicle especially concerning. My greatest concern is safety. During a recent incident, the vehicle unexpectedly slammed into gear with significant force while my son and I were inside. The sudden engagement nearly caused me to lose control of the vehicle and almost sent us into a ditch. Had road conditions or traffic been different, the outcome could have been much worse. I have dash camera footage documenting the incident and am willing to provide it upon request. A vehicle that has already undergone a transmission replacement should not continue experiencing severe transmission-related failures, particularly failures that create a risk of loss of vehicle control. This ongoing issue places not only my family at risk but also othe
Vehicle Speed Control
Filed May 23, 2026CA
Hello my name is [XXX] and I bought this 2014 Ford focus from a private dealer without being told what was wrong with the car for 4100 dollars and since I have had it it's been giving me problems it has a salvaged title.also it sounds like the inside of the hood is gurgling water ,sometimes it won't go in to reverse,it has a hard start the tcm module needs to be replaced and I guess it has something to do with the check engine light going off and turning back on every other day something about the clutch keeps popping up.i looked it up the first time and it said that it was a recall now it doesn't show any recalls anymore can you please help me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power Train
Filed May 19, 2026129,000 milesGA
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, an abnormal sound was heard coming from the vehicle with the powertrain and clutch warning lights illuminated. The contact also stated that the vehicle failed to shift into reverse. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.
Power Train
Filed May 12, 202675,000 milesFL
The contact owns a 2014 Ford Focus. The contact stated that while entering a highway from an off-ramp at 50 MPH, the vehicle began to hesitate upon depression of the accelerator pedal as an unknown warning light appeared on the instrument panel. The contact stated that the RPM's began to rev to a high level as the "Transmission Fault Service Now" warning message appeared on the instrument panel. In addition to the transmission failure, the contact stated that an abnormal, swishing sound would emit from the engine while driving at various speeds. Despite the failure, the contact managed to drive the vehicle back home at a low rate of speed. The manufacturer was then notified of the failure and the contact was informed that the vehicle was not included in NHTSA ID Number: 13V523000(Power Train). The contact was then informed if the failure were to occur for the second time, the dealer would cover the parts and labor fee under warranty. The vehicle was driven to the dealer where the transmission control module was repaired. Recently, the contact stated that the abnormal, swishing sound returned in addition to a slight hesitation upon depression of the accelerator pedal as a "Park Aid Fault" warning message appeared on the instrument panel. The vehicle was taken to an independent mechanic where they diagnosed the vehicle with a defective Transmission Control Module(TCM). The independent mechanic notified the contact that the vehicle needed to be repaired before the TCM ruined oth
Power Train
Filed May 8, 2026100,000 milesAZ
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked. The contact was unsure if any warning lights were illuminated. The contact received the manufacturer's customer satisfaction number: 14M02 in the past. However, when the vehicle was taken to the dealer, the dealer refused to work on the vehicle. The contact stated that the failure was worsening and took the vehicle back to the dealer. The dealer informed the contact that the customer satisfaction was closed. The vehicle was not repaired. The contact stated that the vehicle had seized while driving, and it would take several attempts to start. The contact stated that the vehicle would fail to accelerate intermittently. Due to safety concerns, the vehicle had not been driven. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Structure › Body
Filed Apr 25, 2026FL
March 27th I went to have my focus recalled March 31st there was still one unopened recall. I did not go back to them to fix it the my documentation was falsified there's still an open recall on my Ford there's no documentation that I have it replaced. In fact it'd be easier to prove that they falsified information nths. It is a simple way to prove you need to remove the door handle and see if the door lock has been repaired and it hasn't
Service Brakes, Hydraulic
Filed Apr 17, 202653,300 milesFL
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated before shifting to the next gear and jolted into gear while upshifting. The contact stated that while stopped at traffic lights, the vehicle vibrated abnormally. The contact stated that whenever the vehicle was warmed up, and attempting to shift to reverse(R), the transmission failed to respond. The contact had to wait for the transmission temperature to drop and then shift into reverse(R). The ABS, ESC, and transmission warning lights were illuminated, and the message “Hill Start Assist Unavailable” was displayed. Additionally, the contact stated that while the A/C was activated, there was water accumulating in the passenger’s side footwell, causing the carpet to become saturated. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that there were several major failures with the transmission. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 53,300.
Power Train
Filed Apr 16, 202674,000 milesTX
The contact owns a 2014 Ford Focus. The contact stated that the vehicle was repaired under Manufacturer Recall Number: 14M02. However, after the repair was completed, the vehicle started stalling while driving at various speeds, and the transmission failed to shift above second gear. The failure was intermittent but was a recurring failure. The vehicle was taken to the same dealer several times; however, the dealer was unable to repair the vehicle. The vehicle was taken to another dealer, who scanned the vehicle and retrieved DTC: P0606 and P0702. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,000.
Power Train
Filed Apr 8, 202688,000 milesMO
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power and unexpectedly came to a stop. The message that the transmission was hot was displayed. The vehicle was restarted and driven back to the residence, but then failed to restart. The vehicle was towed to a dealer to be diagnosed. The vehicle was diagnosed with fuel system and clutch failures. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,000. The VIN was not available.
Power Train
Filed Mar 31, 2026107,500 milesGA
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. The vehicle was taken to an Auto Zone, but no diagnostic trouble code was found, and there was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 107,500.
Power Train
Filed Mar 18, 2026NJ
My 2014 Ford Focus with approximately 145,000 miles is experiencing a failure of the Transmission Control Module (TCM). The vehicle hesitates, jerks, and has difficulty shifting, which creates a safety concern when driving in traffic. The issue was diagnosed by a dealership, and I was quoted approximately $1,800 for the TCM replacement. I contacted Ford for assistance, but they stated the vehicle is “outside of their programs” and refused to help, despite this being a widely known issue with Ford Focus transmissions. This defect affects the safe operation of the vehicle and should be investigated.
Visibility/Wiper
Filed Mar 17, 2026FL
Windshield wipers won't move and I got caught in the rain on the highway so its definitely unsafe.
Power Train
Filed Mar 9, 2026CA
Complaint Description: This complaint involves a 2014 Ford Focus with VIN [XXX] . The vehicle experiences severe transmission shuddering, slipping, delayed acceleration, and hesitation when attempting to accelerate from a stop. The vehicle sometimes struggles to move forward normally when entering traffic or crossing intersections. These symptoms appear consistent with the widely documented PowerShift DPS6 dual-clutch transmission defect affecting 2012–2016 Ford Focus vehicles. The hesitation and delayed engagement create a potential safety hazard when merging into traffic or attempting to accelerate normally, as the vehicle does not respond immediately to throttle input. The vehicle also appears to have electrical irregularities associated with the transmission control system, which may be related to the Transmission Control Module (TCM) failures previously reported in these vehicles. Although there are currently no open recalls associated with this VIN, the vehicle continues to exhibit transmission behavior that creates an unsafe driving condition. This complaint is being submitted so that the issue can be documented as part of the ongoing safety record regarding PowerShift transmission failures in these vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine
Filed Feb 26, 2026WI
Transmission failure, lots of jerking. Also I think there are some electrical components messed up. As when my car is off no keys in the ignition, it sounds as if the engine try to turn over. Also when no keys in the ignition loud clicking noise comes from down by the transmission. Received multiple information dashboards messages started about 2 years ago.”Trasmission Failure” Only happened once each year in the past 2 years. I’d let the car sit for the weekend and then it would be fine to drive. Also related to this issue when the loud clicking noise comes from the Transmission while the car is off when I go to start the car it won’t turn over have to pump the gas pedal or put it in neutral and it will turn over. Also have had other dashboard messages a lot recently, but haven’t drove my car in 2 weeks as it’s unsafe as will stall up at stoplights. These include “Transmission overheated”. Brought it to Advanced Auto part to try getting codes to see what’s wrong, but all that would pop up on their reader was “Error”. Date below is when i received the first Transmission failure message. Happened again in May 2025, and now the car is undrivable as of February 10 2026. Video I’m attaching is the noise the transmission makes when the car is turned off with no keys in the ignition. Will not let me upload it. Can send it in an email when you respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown or Other
Filed Feb 24, 2026KY
I was pulling onto the interstate when my car stop pulling an transmission went out I was in fear for my safety an others due to being on an interstate an couldn’t go into gear I finally got To the media or shoulder of the interstate to call for Help I was left stranded with high cost to get it to Ford Dealership in bowling green ky clutch kid 4,000$ to fix it I was in fear I was goin to get. Hit by a car it was scary
Power Train
Filed Feb 19, 2026MI
The transmission is over heating while driving and jerking back constantly once it hits mph on 3. It doesn’t drive properly because of the transmission.
Unknown or Other
Filed Feb 16, 2026OH
Transmission Clutch Shudder -transmission Clutch . I took my vehicle in before it would have severe issues to the Ashland Ohio Ford dealer and they told me that there was nothing wrong with my vehicle. And now my vehicle is not drivable due to this recall parked. Please help me it would be a blessing!
Power Train
Filed Feb 12, 2026OK
Problems with dual clutch automatic transmission Ford Focus Class action lawsuit of 2013.
Electrical System
Filed Feb 6, 2026VA
I am requesting an investigation into a vehicle I purchased on November 28, 2025, in a transaction conducted using the business name RideTime LLC. After taking possession of the vehicle, I noticed inconsistencies related to the title and odometer reading. I titled the vehicle on December 1, 2025, prior to full confirmation of these discrepancies. Subsequent investigation through Experian AutoCheck, consultation with the Virginia DMV, and inspection by a licensed mechanic revealed evidence consistent with title jumping and possible odometer tampering. Additionally, a mechanic identified indicators consistent with prior flood damage that were not disclosed at the time of sale. I acted in good faith and relied on representations made during the sale, including the use of the business name RideTime LLC. Once the discrepancies were confirmed, I immediately ceased any attempt to sell or transfer the vehicle and am reporting the matter for investigation and guidance on proper resolution.
Fuel System, Gasoline
Filed Feb 2, 2026145,000 milesCA
The contact owns a 2014 Ford Focus. The contact stated that after refueling, the vehicle shook abnormally and stalled. The vehicle was restarted and driven to the residence. The contact referenced NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The vehicle was taken to a dealer; however, the vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.
Power Train
Filed Jan 17, 2026AL
Transmission has a shudder when shifting from first to second gear. The transmission exhibits a noticeable shudder during the transition from first to second gear, indicating potential issues that may need to be addressed. This shudder can affect the overall driving experience and should be inspected to ensure smooth and efficient gear shifts.
Power Train
Filed Jan 9, 2026112,000 milesNC
The contact owns a 2014 Ford Focus. The contact stated that while driving on several occasions at various speeds, the vehicle jerked abnormally and was sluggish. The vehicle was taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 112,000.
Power Train
Filed Jan 8, 2026MO
10/02/23. Recall repair 14M02B was performed by blue Springs Ford, blue springs MO. Milage on car 96,028. Car has had normal oil change by same dealer. Car now at 107,000 miles only slightly over 10,000 miles in two years has same TMC issue but code now is P07A5. Diagnosed by same dealership and because 1st time replacement done. They are not obligated to fix again. I would agree except for the lack of miles put on Car since repair. Asking for another repair due to faulty parts.
Complaints 1-50 of 2,606, newest first, reproduced as filed.
Going by the federal record, it is one of the Focus years to avoid: owners filed 2,606 complaints, 2.9 times as many as a typical Focus year. The most common complaint is about the transmission (49%). In NHTSA crash tests it scored 5 stars overall.
What is the most common problem with the 2014 Ford Focus?
The transmission: 1,283 of the 2,606 complaints (49%) are about it. Owners most often say it jerks, lurches or bucks (28%), shudders or judders (26%) and hesitates before moving or accelerating (21%). The typical report comes at 40,000 miles.
How many recalls does the 2014 Ford Focus have?
12 safety recalls on file with NHTSA, the most recent filed Jun 9, 2026. 1 of them carries a do-not-drive or park-outside warning. The largest, 20V331000, covered 2,147,323 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2014 Ford Focus problems start?
Half of the complaints that record an odometer reading came in before 48,000 miles. For the transmission the midpoint is 40,000 miles.
Has NHTSA investigated the 2014 Ford Focus?
Yes, 3 times. The latest, RQ23006 ("Loss of Motive Power"), was opened Sep 15, 2023 and closed Dec 20, 2024.
Are there service bulletins for the 2014 Ford Focus?
The manufacturer filed 147 technical service bulletins and other notices for it with NHTSA, most of them about the transmission (45), the electrical system (33) and the engine (20). They include a warranty extension, 14M02 S7, filed May 4, 2023. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
NHTSA has issued a do-not-drive warning for a recall on this vehicle.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 9, 2026. Source: NHTSA Office of Defects Investigation.