2004 Toyota Sienna

Fatalities reported

Owners filed 2,062 complaints about this vehicle with federal regulators, most often about the body and frame. It has been recalled 10 times.

Avoid One of the Toyota Sienna years to avoid: 10.0× the complaints of a typical Sienna year. Which Toyota Sienna years to avoid →

When it fails
020k40k60k90k120k200k
75,000 milesMedian miles at failure

1,641 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2004 Toyota Sienna problems

845 of the 2,062 complaints (41%) are about the body and frame.

ComponentReportsCrashesFiresInjuries
Structure › Body › Door · body and frame277
0011
Structure › Body · body and frame254
0111
Latches/Locks/Linkages · door locks and latches159
006
Structure · body and frame127
005
Steering109
000
Tires78
200
Structure › Body › Hatchback/Liftgate › Support Device/Strut · body and frame71
0035
Vehicle Speed Control · throttle and acceleration70
2407
Seat Belts70
103
Unknown or Other67
002

2004 Toyota Sienna body and frame problems

41% of all complaints

845 of the 2,062 complaints are about the body and frame. This is what owners describe:

  • knocks, grinds or clunks3% · 27

Share of the 845 body and frame complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
78,000 mi
median of 708 reports
Peak year of filing
2010
151 body and frame complaints that year
Crashes · fires · injuries
0 · 1 · 91
in these complaints
Recalls on the body and frame
“Drivers door shell ripped from the door check mount when opening. The drivers side front door previously made loud snap noise, found problem, check mount was replaced in apr 2012 at 43500mi. Mid dec 2014 same noise returned, only this time, the door shell ripped and swung very wide open from a light gust of wind. The door sheet metal is nearly torn completely away, and the door check mount is just barely hanging on.”
Owner complaint, filed Dec 30, 2014 at 60,000 miles
“I have a 2004 toyota sienna le purchased used with a power sliding rear passenger door. In march of this year, 2014, the door starting making a grinding noise when opening and closing the door and needed assistance when closing. Within two days the door failed an would not open or close either electronically or manually. We were informed this was a motor failure and would cost $1,800 to $2,000 to repair.”
Owner complaint, filed Jun 26, 2014 at 110,522 miles

Complaints and recalls over time

By year of filing
2003: 30 complaints, 3 about the body and frame'032004: 106 complaints, 5 about the body and frame2005: 129 complaints, 10 about the body and frame'052006: 92 complaints, 33 about the body and frame2007: 172 complaints, 87 about the body and frame'072008: 188 complaints, 88 about the body and frame2009: 228 complaints, 114 about the body and frame'092010: 312 complaints, 151 about the body and frame2011: 169 complaints, 82 about the body and frame'112012: 139 complaints, 99 about the body and frame2013: 106 complaints, 59 about the body and frame'132014: 98 complaints, 38 about the body and frame2015: 90 complaints, 28 about the body and frame'152016: 79 complaints, 27 about the body and frame2017: 30 complaints, 8 about the body and frame'172018: 23 complaints, 3 about the body and frame2019: 24 complaints, 4 about the body and frame'192020: 13 complaints, 2 about the body and frame2021: 13 complaints, 2 about the body and frame'212022: 8 complaints, 1 about the body and frame2023: 4 complaints, 0 about the body and frame'232024: 2 complaints, 0 about the body and frame2025: 7 complaints, 1 about the body and frame'25Recall 03V291000 (fuel system)Recall 05V327000 (seat belts)Recall 08V244000 (body and frame)Recall 09V023000 (throttle and acceleration)Recall 09V234000 (equipment)Recall 10V036000 (equipment)Recall 10V160000 (body and frame)Recall 11V539000 (engine)Recall 13V429000 (transmission)Recall 14V273000 (tires)NHTSA investigation EQ12010NHTSA investigation EA08024NHTSA investigation EA06020NHTSA investigation PE06029NHTSA investigation EA05010
All complaintsAbout the body and frameRecall (red: the body and frame)NHTSA investigation opened

Complaints about the 2004 Sienna peaked in 2010, with 312 filed that year. Owners had filed 160 complaints about the body and frame before the first recall that covers it, 08V244000 in June 2008; 685 more have come in since. In 2025 owners filed 7 so far.

10 safety recalls

Part 573 reports
Tires › Temporary/Emergency Spare Tire14V273000
Filed May 22, 2014419,520 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.

Risk. If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.

Remedy. Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.

Power Train › Automatic Transmission13V429000
Filed Sep 26, 2013614,722 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.

Risk. If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.

Remedy. Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.

Engine and Engine Cooling11V539000
Filed Nov 9, 2011420,326 vehiclesToyota Motor Engineering & Manufacturing

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

Risk. IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Remedy. TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Structure10V160000
Filed Apr 20, 2010600,000 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Risk. THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Equipment › Other › Labels10V036000
Filed Feb 3, 2010153,418 vehiclesSoutheast Toyota Distributors, LLC

Defect. SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk. A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

Remedy. DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

Equipment › Other › Labels09V234000
Filed Jun 25, 20092,204 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.

Risk. THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.

Remedy. TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

Vehicle Speed Control › Accelerator Pedal09V023000
Filed Jan 16, 200926,501 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 26,501 EARLY 2004 MY SIENNA VEHICLES. IN THE EVENT THE RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER IS MISSING, THE COVER CAN INTERFERE WITH THE OPERATION OF THE ACCELERATOR PEDAL IF THE ACCELERATION PEDAL IS DEPRESSED TO NEARLY THE FULL THROTTLE POSITION.

Risk. IF THIS OCCURS, THE ACCELERATOR PEDAL CAN BECOME STUCK WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE RETENTION CLIP AND FLOOR CARPET COVER AT NO CHARGE. THE CAMPAIGN BEGAN ON JANUARY 26, 2009. OWNER NOTIFICATION IS EXPECTED TO BE COMPLETED BY EARLY APRIL 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, IF THEY HAVE ANY FURTHER QUESTIONS.

Structure › Body › Hatchback/Liftgate08V244000
Filed Jun 3, 2008196,222 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 196,222 MY 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER REAR LIFTGATE STRUTS. THE GAS STRUTS USED TO HELP LIFT AND SUPPORT THE REAR POWER LIFTGATE COULD WEAR OUT SOONER THAN EXPECTED. AS THE GAS STRUTS DETERIORATE, THE PERFORMANCE OF THE LIFTGATE WILL BEGIN TO DEGRADE AND THE POWER REAR LIFTGATE WILL OPERATE MORE SLOWLY THAN WHEN THE GAS STRUTS WERE NEW.

Risk. IF NOT REPAIRED, THE GAS STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN EVENTUALLY, THE GAS STRUTS COULD DETERIORATE TO THE POINT THAT THE LIFTGATE WILL FALL ABOUT TEN INCHES AFTER IT REACHES THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION. THIS CONDITION MAY CAUSE INJURY TO A PERSON WHO IS STRUCK BY THE LIFTGATE WHEN IT FALLS OR WHEN IT IS CLOSING.

Remedy. DEALERS WILL REPLACE THE GAS STRUTS WITH NEWLY DESIGNED GAS STRUTS THAT HAVE A LONGER SERVICE LIFE. THE CAMPAIGN BEGAN ON AUGUST 8, 2008, AND WILL BE MAILED IN THREE PHASES ENDING IN LATE DECEMBER 2008. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

Seat Belts05V327000
Filed Jul 20, 2005345,443 vehiclesToyota Motor North America, Inc.

Defect. ON CERTAIN MINI VANS, IN THE MIDDLE ROW SEATING POSITION, THE SHOULDER PORTION OF THE SEAT BELT MAY BIND IN THE BEZEL TRIM PIECE. THE AFFECTED SEAT BELT BEZEL IS LOCATED ON THE SHOULDER PORTION OF THE SEAT IN THE RIGHT SIDE SEAT OF THE SEVEN PASSENGER MODELS AND THE CENTER SEATING POSITION IN THE EIGHT PASSENGER MODELS.

Risk. IF THE SEAT BELT BINDS IN THE BEZEL, THAT EXTRA WEBBING MAY EXIST IN THE SEAT BELT WHICH COULD RESULT IN AN IMPROPERLY FITTED SEAT BELT ON A PASSENGER. IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy. DEALERS WILL REPLACE THE SEAT BELT BEZEL AND CLIP. THE RECALL BEGAN AUGUST 5, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Fuel System, Gasoline › Storage › Tank Assembly03V291000
Filed Aug 12, 200334,437 vehiclesToyota Motor North America, Inc.

Defect. ON CERTAIN SPORT UTILITY VEHICLES, A PART OF THE FUEL TANK MAY BECOME DAMAGED WHEN CRASHED IN THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY'S (IIHS) 40 MPH FRONTAL OFFSET CRASH TEST CONDITIONS, DUE TO THE SEVERE IMPACT FORCES GENERATED.

Risk. IF THE FUEL TANK BECOMES DAMAGED AND FUEL LEAKAGE OCCURS, A FIRE MAY RESULT IN THE PRESENCE OF AN IGNITION SOURCE.

Remedy. DEALERS WILL REPLACE THE FUEL TANK. OWNER NOTIFICATION BEGAN AUGUST 1, 2003. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

All 10 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 10 name the 2004 Sienna.

Stabilus Rear Liftgate Struts FailingInvestigation EQ12010Closed
Opened Sep 28, 2012Closed Dec 31, 2012body and frame

Please see the attached closing resume summary.It has been attached to this document as a PDF.

STEERING INTERMEDIATE SHAFT BINDINGEngineering analysis EA08024Closed
Opened Oct 28, 2008Closed Jul 16, 2009steering

Odi's analysis of warranty data shows that the alleged defect has occurred in just 0.2 percent of the subject vehicle population.when the analysis is limited to salt-belt states, the rate is still well below one percent of the population (0.4 percent).in addition, tests conducted by odi and toyota have shown that the alleged defect has a minimal affect on steering efforts.odi interviews of owners who experienced the alleged defect indicated that in most cases the problem was preceded by months or years of noise or a gradual increase in steering efforts in the initial steering maneuvers after …

ACCELERATOR PEDAL INTERFERENCEEngineering analysis EA08014Closed
Opened Aug 8, 2008Closed Jan 26, 2009Led to recall 09V023000throttle and acceleration

In a june 25, 2008, letter responding to an information request from odi, toyota provided information about an accelerator pedal interference incident that occurred during production dynamometer testing at the assembly plant for an early production my 2004 sienna minivan.the incident was caused by a missing retaining clip that allowed the center console trim panel to interfere with (trap) the accelerator pedal after it had been depressed.toyota subsequently implemented an 100% inspection requirement for the retaining clip.in june 2003, toyota changed the original design of the trim panel to …

STEERING INTERMEDIATE SHAFT BINDINGPreliminary evaluation PE08041Closed
Opened Jul 9, 2008Closed Oct 28, 2008steering

The office of defects investigation (odi) opened a preliminary evaluation, pe08-041, to investigate allegations of steering binding or increased steering effort caused by corrosion of steering intermediate universal joints in model year (my) 2004 toyota sienna vehicles.toyota's response to odi's request for information in pe08-041 indicated that toyota has been investigating reports of increased steering effort in my 2004 through 2006 sienna vehicles since 2005. Toyota determined that a combination of thermal damage and subsequent water intrusion could lead to corrosion of the lowermost …

ACCELERATOR PEDAL INTERFERENCEPreliminary evaluation PE08025Closed
Opened Apr 10, 2008Closed Aug 8, 2008throttle and acceleration

In a june 25, 2008, letter responding to an information request from odi, toyota reported an april 2003 unwanted acceleration incident that occurred during production dynamometer testing.according to the letter the incident was caused by a missing retaining clip that allowed the center console trim panel to interfere with (trap) the accelerator pedal after it had been depressed.in the aftermath, toyota reviewed their manufacturing processes and other data and concluded this was an isolated incident.as a secondary measure in june 2003, toyota changed the design of the trim panel to eliminate …

UNEXPECTED CLOSING OF POWER LIFTGATEEngineering analysis EA06020Closed
Opened Dec 1, 2006Closed Jun 25, 2008Led to recall 08V244000door locks and latches

On may 30, 2008, toyota initiated a safety recall to replace the liftgate struts in approximately 196,000 model year 2004-2006 toyota sienna vehicles equipped with power liftgates (recall 08v-244).the recall will provide the opportunity for vehicle owners to obtain new struts that are more robust.based on these actions, the agency has decided to close the investigation.while toyota has not made a decision that the recalled vehicles contain a safety-related defect, in view of the recall, further use of the agency's resources does not appear to be warranted.the closing of this investigation …

UNEXPECTED LIFTGATE CLOSINGPreliminary evaluation PE06029Closed
Opened Aug 2, 2006Closed Dec 1, 2006door locks and latches

The liftgate gas struts for the subject vehicles may have damaged gas seals that allow the liftgate to drop unexpectedly.the rates for complaints, alleged injuries and warranty claims are higher for vehicles with the power liftgate option.the power liftgate may automatically power-close at the completion of a power-open command without input from the operator.some owners are caught unaware of the power-close operation while under the rear liftgate door.odi has upgraded the investigation to an engineering analysis (ea06-020) and modified the scope to include only the subject vehicles with the …

TIRE PRESSURE WARNING SYSTEM FAILUREPreliminary evaluation PE06010Closed
Opened Feb 27, 2006Closed Aug 2, 2006tires

Odi opened pe06-010 based on 12 reports of alleged tire pressure warning system (tpws) failure on the subject vehicles.all reports alleged that the tpws warning light did not illuminate on the driver information panel when the tire pressure was low or the tire was flat.in some incidents, the consumer reported that tpws light did not illuminate when the tire pressure in 1 tire was at 15-20 psi and the other tires were at or near the recommended tire pressure.during pe06-010, additional failure data was identified as noted in the failure report summary above.as of july 25, 2006, odi was not …

SEATBELT MALFUNCTIONEngineering analysis EA05010Closed
Opened Jun 13, 2005Closed Aug 2, 2005Led to recall 05V327000seat belts

The shoulder portion of the middle-row seatbelt webbing feeds through an opening in the seatbelt bezel located at the top of the seat.the bezel also contains a clip that covers a narrow slot in the bezel.the clip may become dislodged from use and allow the seat belt to become stuck in the narrow slot exposed by the dislodged clip. In addition to odi's 10 consumer complaints, toyota's letter response to the agency identifies 40 other consumer and field reports and 3,089 warranty repairs that required the replacement of the seatbelt bezel and/or clip.a stuck or jammed seatbelt does not offer …

SEATBELT MALFUNCTIONPreliminary evaluation PE05008Closed
Opened Feb 10, 2005Closed Jun 13, 2005seat belts

Odi received ten consumer complaints alleging that the middle-row passenger seatbelt webbing frequently jams in the integrated seatbelt guide housing slot.during normal body movement of the occupant, the webbing jams in the slot due to a dislodged cover plate, thus causing excess slack in the seatbelt assembly.toyota?s letter response to the agency identifies 40 other consumer and field reports and 3,073 warranty repairs that require the replacement of the seatbelt guide assembly.in addition, there are another 16 warranty claims on my 2005 sienna vehicles.complainants expressed concern for …

Technical service bulletins

257 on file

Repair instructions the manufacturer sent its dealers for the 2004 Sienna. Not recalls: the fix is usually free only while the car is under warranty.

equipment 59body and frame 38electrical system 38engine 22tires 15transmission 14airbags 13seat belts 13
ZF2_Expired RemeWarranty extensionJul 2, 2018seat belts

Dealer Package: July 2, 2018 A watermark has been added to the Dealer Letter to indicate that ZF2 expired on June 30, 2018. Toyota has received a number of reports regarding front seatbelts in certain 2004 ? 2006 model year Sienna vehicles. In these reports, customers have indicated that the front seatbelts (right and/or left) may slowly or non-smoothly …

ESS_ Special SerService campaignJul 14, 2017equipment adaptive/mobility

Dealer Package: Toyota has received reports indicating that some vehicles experienced symptoms of the condition in Special Service Campaign A7E after being inspected and/or repaired.

ZE6_WEP_Dealer LWarranty extensionJun 9, 2016equipment adaptive/mobility

DL: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program (the "Program"). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2003 - 2005 model year 4Runner, 2005 - 2010 model …

ZE6_WEP_Dealer LWarranty extensionJun 9, 2016equipment

DL: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program (the "Program"). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2003 - 2005 model year 4Runner, 2005 - 2010 model …

T-SB-0035-24 Rev2Service Bulletin/Repair InstructionsDec 6, 2024body and frame

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified …

T-SB-0038-24 Rev2Service Bulletin/Repair InstructionsDec 6, 2024body and frame

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as …

T-SB-0039-24 Rev2Service Bulletin/Repair InstructionsDec 6, 2024body and frame

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is …

T-SB-0061-23 Rev2Service Bulletin/Repair InstructionsDec 5, 2024body and frame

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

T-SB-0062-23 Rev2Service Bulletin/Repair InstructionsDec 3, 2024body and frame

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark …

T-SB-0035-24 Rev1Service Bulletin/Repair InstructionsJul 12, 2024body and frame

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified …

Showing the newest 6 of 38 bulletins about the body and frame, and any warranty extensions or service campaigns.

What owners reported

Newest filings
Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm)
Filed Nov 17, 2025150,132 milesPA

The contact's mother owns a 2004 Toyota Sienna. While the contact's mother was driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the warning lights illuminated on and off for days and months. The vehicle was taken to an independent mechanic where DTC: P2241 was retrieved. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where the failure code was confirmed. The contact was informed that the oxygen sensors needed to be replaced. In addition, the contact was informed that a TSB for the ECM software update needed to be performed. The contact stated that the vehicle was not repaired because the ECM software update was performed, and the ECM software update damaged the ECM. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150,132.

Power Train
Filed Oct 16, 2025GA

Shifter not shifting into park even when in park causing it to roll even when you think it’s in park

Structure
Filed Aug 8, 2025150,000 milesTX

The contact owns a 2004 Toyota Sienna. The contact stated that while the liftgate door was opened, the door had erroneously closed and failed to remain opened. The vehicle was taken to the local dealer who diagnosed that the rear hatch door struts were faulty and needed to be replaced. The vehicle was not repaired. The contact was informed that the VIN was included in NHTSA Campaign Number: 08V244000 (STRUCTURE); but parts were on back order. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.

Service Brakes
Filed May 9, 2025OH

The Traction Control System commonly malfunctions while making turns on curving road sections. I will lose power through turns as the TCS light blinks on my dashboard and makes a beeping sound. On some occasions the brakes will automatically engage in the tire that the car perceives as experiencing slippage. This problem is continuously worsening and commonly endangers me and my passengers, as the car engages brakes or cuts power to the engine at unexpected and in opportune times.

Service Brakes
Filed Mar 19, 2025AZ

Vehicle often applies brakes on its own . At first it was only in turns . However now it does it when driving straight on the the freeway or just down the street at 45mph. I have fixed my alignment ,new tires, all of the front suspension and nothing prevents the car from trying to brake for me. it is a safety feature that is not safe at all. a car slamming on your brakes at any speed is dangerous in addition to that it seems to cut off your fuel , leaving you unable to accelerate until its done beeping which can take a long time. the vsc , chenk engine and trac off flash there is no crash to report I have been lucky so far

Steering
Filed Feb 11, 2025CA

While driving typically around 35 mph and either left or right turn the vehicle traction control engages and the van brakes and steering is affected. The roads have always been dry and in each instance the speed of the van was at or below the speed limit - traction was never lost and yet the traction control engaged as if we were in a skid. This occurred at least 12 times while driving to and from a day trip in the mountains (windy road). It has also happened multiple times at around 50 mph while turning left on a nearby flat freeway. An independent service shop has not been able to replicate the problem. The safety of the driver and passengers were at risk when it occurred on the freeway as a driver behind us got close to rear ending the van while it was in its brake mode.

Fuel/Propulsion System
Filed Jan 9, 2025CA

Was driving on highway at 60-65 mph. The car continued to accelerate. Pressed on brake and wasn't slowing the vehicle. The driver was weaving in and out of cars as the van started to creek up to 92 mph. The driver and passengers thought they were going to crash and possible die. The driver tried the brake multiple times and nothing. The driver said the accelerator pedal wasn't pressed all the way down to the floor. It was half way and driver had to go down and pull up on the pedal while driving. The van then started to slow and driver was able to pull over to have the van evaluated . The throttle body was reached and cleaned of carbon because it said that this may have been part of the issue. Never has this van taken off like this. The throttle body cable wasnt loose or disconnected either. So far we havent been able to recreate but 3 people could have been killed.

Vehicle Speed Control › Accelerator Pedal1 injured
Filed Mar 12, 2024200,000 milesGA

The contact owns a 2004 Toyota Sienna. The contact stated that while driving approximately 65 MPH the vehicle suddenly experienced unintended acceleration and the speed of the vehicle increased to over 90 MPH. During the failure, the braking system had failed and would not stop the vehicle while pressing the brake pedal. The front passenger was able to view the fuel pedal was stuck to the floor and was able to physically pull the fuel pedal up from the stuck position and the vehicle's speed was reduced. The incident lasted for approximately 10 minutes. During the incident, the police were on the scene. A police report was later filed at the scene and the vehicle was towed to the local dealer. The contact was informed by the dealer that the failure was due to a missing fuel pedal pen. No further information was available. The manufacturer was notified of the failure. The contact expressed experiencing emotional stress and anxiety during and after the incident. The manufacturer was notified of the failure. The failure mileage was 200,000. The VIN was not available.

Unknown or Other
Filed Jan 1, 2024CO

When opening the rear hatch, it will not stay open and slams down if you let it go. Incredibly dangerous. I turned of the power doors and it still happens. I'm planning to take it to the dealership tomorrow.

Unknown or Other
Filed Dec 21, 2023NC

Driving on dry roads at speed not exceeding 35 mph, the traction control system activates. It has happened on slight curves to the right. The traction control symbol lights up, a beeping sound occurs and it feels like the vehicle is braking. It has happened now on several occasions.

Service Brakes
Filed Jul 22, 2023UT

The trac control is activated while the car is driving variable speed and brake the car and and the driver loose control of acceleration.

Steering
Filed Jul 11, 2023SD

The slip indicator light and alarm comes on sporadically, engaging the ABS suddenly and unexpectedly, when we are on completely dry roads. Happens while driving 40-80 mph. And doesn’t matter if I’m going straight or turning.

Electrical System
Filed Apr 6, 2023140,000 milesOH

The contact owns a 2004 Toyota Sienna. The contact stated while the vehicle was parked, the tailgate inadvertently opened, then closed independently. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the tailgate hydraulic struts needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that she noticed that the failure had reoccurred in 30-degree temperatures on two occasions. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.

Service Brakes
Filed Dec 21, 2022NC

- Traction control engaged at high speed(70 mph on interstate) causing the vehicle to brake abruptly and pull the vehicle to the right. Had I been traveling in the left hand lane, I could have been forced into the right hand lane causing a collusion with another vehicle. Also occurred at lower speed(30 mph on a windy road) causing the same issue as described above, almost causing the vehicle to leave the paved surface. - Mechanic was able to duplicate the issue - Mechanic diagnosed intermittent traction control activation, scanned computer for codes. Yaw rate/steering angle correlation causing false activation ABS/traction. Replaced hub bearing and spindle. Four wheel alignment, including check castor, camber and adjust toe. Performed zero point calibration and reset ABS memory. - Traction control lights up briefly

Service Brakes
Filed Aug 18, 2022CA

About a year ago the Vehicle Stability Control warning light along with an audible alarm started coming on intermittently while turning on highways going uphill or downhill in dry weather and with no risk of any tire slipping. At first this only happened at higher speeds 65+mph. Over time, it has occurred more and more frequently and can occur at speeds down to 25 mph. At times, the Anti-lock Braking System is also activated resulting in jerky braking and loss of throttle. When people have been following me too closely, this has almost caused accidents. When these symptoms occur, it is always on a curve (of any degree, even slight curves) and while driving at least 25 mph, and even happens on flat turns now. The weather has always been dry with no risk of tire slippage.

Unknown or Other
Filed Jul 7, 2022CA

The 2004 Toyota Sienna van VSC Trac warning light and alarm come on when making turns on highway ramp under normal speed at around 35 mph.

Service Brakes
Filed Jun 13, 2022VA

The failing component is the VSC/ABS system. It puts the occupants of the van and other motorists at risk of either causing a collision or causing the driver of vehicle in question to be unable to control the vehicle . The failure appears when going in a curve in the road at low speed causing the abs to engage lock the brakes and steering wheel rapidly decelerating the car and causing the car to jerk to one side or the other and go into a skid where the driver is unable to control the wheel due to steering wheel locking up when it happens the VSC and TRAC lights come on and there is a loud and rapid beeping that can be heard inside the vehicle. The issue usually appear when going between 25-40mph in banking curves

Seat Belts
Filed Feb 9, 2022IL

Driver's side seat belt buckle stopped locking in seat belt. Buckle unit then came apart. I called toyota; was informed that there was a recall on this matter. I was told that I was 2 years past the scope of the recall. I informed them I never received a notice of recall so how would I be aware of problem until it occurred. Spoke to supervisor was told I was no longer covered under recall. Went to 2 mechanics and was unable to obtain needed part. I feel that for this safety item there should be no time limit on a recall and I felt Toyotas help in remeding the situation was poor especially as they tout their vehicles safety.

Vehicle Speed Control
Filed Feb 3, 2022CO

Sometimes when I take turns in my Sienna, the VSC starts going off and braking individual wheels without my control. This happens unexpectedly on highway bends at speeds of 60+ mph and it is difficult to control the car and keep from swerving into another lane. If the roads were icy when this happens, it would probably cause a dangerous accident. Toyota has a technical service bulletin for this, but not a recall - which it should since this is a significant safety issue. The TSB is BR008-04. There are many others experiencing this same issue: https://forums.edmunds.com/discussion/13855/toyota/sienna/vsc-sudden-activation-2004-toyota-sienna

Electronic Stability Control (esc)
Filed Feb 2, 2022CA

Toyota VSC and ABS engaging and activating for no reason on dry pavement causing loss of proper control of the vehicle. The have been multiple occurrences on dry pavement between 30 and 65 mikes per hour. The car pulls to one side as the computer takes control of the car end engages the brakes suddenly for no reason. VSC Skid light goes on on the dash and there is a beeping sound while this happens. Very dangerous. Toyota USA notified and assigned case number 220201001364. They refuse to take any responsibility for this dangerous failure.

Structure › Body
Filed Feb 1, 2022WA

Passenger right slider Will not open! Only opens About 8 inches. This is a safety hazzard for a passenger back seat r/h! This is well known condition! Could be deadly, in the right Surcomstance

Service Brakes
Filed Nov 20, 2021WA

While driving on dry freeway or other stable road conditions, the Electronic Stability Control kicks in, braked hard, causing the van to swerve, and the lights on the dash started flashing, accompanied by a loud beeping. This has happened multiple times now. There is no reason for this to be occurring. It is involuntary, sudden, and random. If someone were close behind me, they could rear-end the vehicle. It also sometimes pulls the steering so hard that it swerves into the other lane. This is a serious safety issue that Toyota needs to deal with.

Tires
Filed Aug 13, 2021OR

P225/60R17 98T: Tires create vibrations in the steering column. One tire in particular creates severe vibrations that mechanic states could lead to problems with the steering components. Mechanic http://www.japaneseautorepair.org/ e-mail [email protected] (John). Coordinated w/ Sandy Boulevard Line up shop and one tire could not be aligned due to defect. 2004 Sienna van (140,900 odometer miles) is equipped with Toyo Observe GSi-5 195/65R15 91T (separate 16" rims purchased from Les Schwab) and there is no vibration at all. Les Schwab last tried to "balance" the defective tire in 2019. I have about the 4rth appointment Aug 21 2021 @ 9AM. I will also take the 2004 Sienna van to Japanese Auto repair (web site and e-mail above). to look for any defects. I probably need to put the Winter Observe GSi-5 tires on the car for safety, but they wear out quickly on summer hot roads.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jul 27, 2021CA

I had the control arms replaced, then one of the bolts came out after a few thousand miles. I had that bolt replaced and the problem started happening intermittently after that. Everything will be functioning fine and then the speed of my vehicle is inhibited and it is hard to accelerate. It is very difficult to get from 40 MPH up to 50 MPH. On slight curves, not always, it will beep and the slip indicator light comes on and will apply the brakes on what feels like one side. This has happened at 35-60 MPH. The slip indicator will beep sometimes until I decrease my speed to under 25 MPH. I took it into a reputable tire and front end shop and they replaced a wheel bearing with sensor, and 2 front tires. The problem happened again within 5 miles and the shop said I need to take it to Toyota dealer to have it the steering angle sensors recalibrated. The Toyota dealership said that this is something that the vehicle does itself. They inspected it and took it for a test drive and said nothing is wrong. The problem happened again within a few miles of leaving the dealership. I have read countless forums of people experiencing the same thing in their Toyota Sienna and having the dealership telling them there is not a problem. I have also found that the solution could very well be worn rack and pinion bushings that are creating the play that are triggering the sensors. I don't think they gave it a proper inspection. This is a very dangerous problem, and even more so when the dealershi

Engine
Filed Jul 11, 2021CA

Unknown

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jul 10, 2021NY

While driving at approximately 30 to 50 MPH, on dry and smooth pavement, usually going on or off ramp to the left, the skid control engaged and warning sound came on, automatic brake takes over and start braking the van uncontrollably, pulling the vehicle to the right and nearly causing accidents.

Unknown or Other
Filed Jul 3, 2021CA

Manual sliding driver side door has stopped latching in the fully open position.

Steering
Filed Jun 3, 2021DE

Numerous times (too many to say), the traction control indicator sensor comes on & I am unable to control the car. Typically it lasts for 2-3 minutes and turns off. It does not depend on road conditions, weather, and or speed. I have taken the car to the repair shop and they have not been able to capture anything on the engine diagnostic system. No codes were found for them to troubleshoot this issue. I've seen this problem being reported on several posts. Yet the NHSTA has done NOTHING!! TOYOTA NEEDS TO BE HELD LIABLE FOR THIS ISSUE. WAKE UP NHSTA. MAKE OUR TAX DOLLARS WORK!!! This poses a huge risk to my family and other drivers, not to mention impact on budget.

Unknown or Other
Filed May 26, 2021CA

Issue with traction (maybe called a VSC system-stability), when going up and down hills with slight curves, the wheels lock up and the vehicle slows down. Even when exiting a freeway ramp that is at a slight decline and curve. This started happening about 3 1/2 years ago, just once in a great blue moon. It started happening more frequently in the past year. Neither Carson or South Bay Toyota dealership could tell us why and could not find anything wrong after they inspected it. We took it to an independent service location and they could not find out why either. We looked it up online and apparently many Toyota Sienna owners are happing the same issue and no resolution. The VSC Trac light comes on when it happens and they goes away. It does not happen all the time. Safety issue for us, we can not really control the van when the wheels lock up and safety issues for all (us and others around us) is the fact that the van slows down and wheels lock up, which could cause someone to hit us.

Seat Belts
Filed May 25, 2021CA

Drivers side seat belt broke and was replaced. Fuel sensor not replaced causes vehicle to hesitate at times at freeway speed

Seat Belts
Filed Mar 12, 202190,000 milesMT

FROM THE TIME I PURCHASED MY 2004 TOYOTA SIENNA, THE DRIVER-SIDE SEAT BELT HAS NEVER WORKED PROPERLY. MOST OF THE TIME IT WOULD NOT RETRACT, BUT WAS SOMETIMES FIXABLE BY MOVING THE HEIGHT ADJUSTER UP AND DOWN. SOMETIMES IT WOULD BE OVER-EXTENDED FOR DAYS, THEN RETRACT ON ITS OWN. IT IS NOW FULLY EXTENDED AND UNABLE TO RETRACT. I MADE AN APPOINTMENT TWO WEEKS IN ADVANCE WITH A TOYOTA DEALERSHIP (80 MILES AWAY) TO FIX IT BUT, BECAUSE OF A MISCOMMUNICATION, THEY WERE PREOCCUPIED WITH REPAIRING FOUR RECALL ISSUES AND NEGLECTED TO ADDRESS THE SEAT BELT PROBLEM. INSTEAD, THEY GAVE ME AN ESTIMATE OF $335 TO REPLACE IT. THE FOLLOWING STATEMENT, DATED JAN 7, 2016, WAS SENT TO OWNERS OF 2004-2006 TOYOTA SIENNAS. APPARENTLY THE FORMER VEHICLE OWNER DID NOT FOLLOW THROUGH. I PURCHASED THE VEHICLE FROM A MAUI DEALERSHIP IN OCTOBER OF 2018. "WARRANTY ENHANCEMENT PROGRAM ' ZF2 2004 ' 2006 MODEL YEAR SIENNA VEHICLES EXTENSION OF WARRANTY COVERAGE FOR FRONT SEATBELT ASSEMBLIES TOYOTA HAS RECEIVED A NUMBER OF REPORTS REGARDING FRONT SEATBELTS IN CERTAIN 2004 ' 2006 MODEL YEAR SIENNA VEHICLES. IN THESE REPORTS, CUSTOMERS HAVE INDICATED THAT THE FRONT SEATBELTS (RIGHT AND/OR LEFT) MAY SLOWLY OR NON-SMOOTHLY RETRACT. ALTHOUGH THE FRONT SEATBELT ASSEMBLY IS COVERED BY TOYOTA'S NEW VEHICLE LIMITED WARRANTY FOR 5 YEARS OR 60,000 MILES (WHICHEVER COMES FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS' OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO SLOW OR NON-

Structure › Body
Filed Feb 14, 2021IL

PART # 69300-08011 REAR LEFT DOOR LATCH WITH POWER SLIDING DOOR MALFUNCTION CAUSING A SAFETY PROBLEM DOOR REMAINED OPENING AND CLOSING COULD CAUSE PASSENGER OR ITEMS TRANSPORTING TO FALL OUT OF VEHICLE .IT ALSO CAUSED BATTERY TO DRAIN VEHICLE WOULDN'T START WITHOUT BEING JUMPED EVEN REPLACED BATTERY WITH A NEW BATTERY SAME THING HAPPENED . THIS PART HAS BECOME A PROBLEM IN MANY OF THESE 2004 TOYOTA SIENNA MINI VANS . A SAFETY RECALL NEED TO BE CONCIDERED .

Structure › Body1 injured
Filed Feb 1, 2021247,000 milesGA

ONE OF THE TWO SUPPORT CYLINDERS FOR THE REAR HATCH ON OUR 2004 TOYOTA SIENNA FAILED IN FALL 2019, SO THE REAR HATCH WOULD NOT STAY UP. THE LIFTGATE SUPPORT CYLINDERS HAD PREVIOUSLY BEEN REPLACED BY TOYOTA UNDER RECALL. WE PURCHASED TWO NEW SUPPORT CYLINDERS, TOYOTA PART #68905-AE022'SUPPORT CYLINDER' FROM CAMELBACK TOYOTA IN PHOENIX, AZ, D/B/A TOYOTA PARTS FACTORY, BY MAIL, SHIPPED 11/19/19. I INSTALLED BOTH OF THE NEW SUPPORT CYLINDERS WITHIN A COUPLE OF WEEKS. NOTE THAT BOTH OF THE OLD SUPPORT CYLINDERS WERE REPLACED WITH NEW TOYOTA PARTS, NOT JUST THE ONE WHICH HAD FAILED. HOWEVER, WITH THE NEW SUPPORT CYLINDERS, WHEN THE WEATHER GETS COOL (BELOW 50 F) AND THE LIFTGATE IS OPENED USING THE ELECTRIC OPENER, THE LIFTGATE GETS PART WAY UP AND REVERSES, COMING DOWN UNEXPECTEDLY. THIS REPRESENTS A SAFETY HAZARD, AS THE DOOR CAN HIT SOMEONE STANDING BELOW IT. THIS IS EXACTLY THE BEHAVIOR FOR WHICH TOYOTA ISSUED THE RECALL ON THE SUPPORT CYLINDERS. THE UNEXPECTED REVERSING HAPPENS ON LEVEL GROUND WITH NORMAL USE OF THE LIFTGATE. IT STARTED HAPPENING SHORTLY AFTER THE NEW SUPPORT CYLINDERS WERE INSTALLED. TOYOTA CUSTOMER SERVICE TODAY TOLD ME THAT THEY WOULD NOT WARRANTY THE SUPPORT CYLINDERS, EVEN THOUGH THIS IS A SAFETY ISSUE. AS THE PROBLEM STARTED OCCURRING WHEN THE 2019 SUPPORT CYLINDERS WERE ESSENTIALLY NEW, THERE IS NO ASSURANCE THAT REPLACING THEM AGAIN WOULD SOLVE THE PROBLEM. IT APPEARS THAT TOYOTA IS SELLING REPLACEMENT SUPPORT CYLINDERS WHICH DO NOT MEET THE LIFTGATE'S

Service Brakes
Filed Jan 3, 2021165,000 milesGA

ABS SOME TIMES ACTIVATES WHEN DRIVING A LIGHT CURVE ROAD AT SPEED AROUND 30-40 MPH. USUALLY A STEERING WHEEL IS ABOUT 2 OR 10 O'CLOCK POSITIONS. AT THE TIME VSC INDICATOR FLASHES AND WARNING ALARM GOES OFF. THIS CAUSES A SUDDEN BREAKING AND IT BECOMES VERY DIFFICULT TO CONTROL THE CAR.

Service Brakes
Filed Nov 14, 2020300,000 milesOK

THE VSC SYSTEM IS ENABLING WHILE DRIVING AND MAKING A TURN ON AN OTHERWISE NORMAL ROAD. WHEN IT ENABLES, IT APPLIES THE BRAKE AND SOUNDS A REPEATING ALARM. THE SYSTEM APPLIES THE BRAKE WHILE I AM ATTEMPTING TO MAKE A TURN, AND THIS MAKES ME FEEL UNSAFE, AS IF I HAVE TEMPORARILY LOST CONTROL OF THE VEHICLE WHILE MAKING AN OTHERWISE BENIGN MANEUVER. THE REPEATING ALARM DOES NOT TURN OFF UNTIL I HAVE TURNED THE WHEEL TO THE OPPOSITE DIRECTION FROM THE INITIAL TURN ANGLE. THIS MEANS IF THE TURN IS SLOW, THE ALARM WILL SOUND FOR THE ENTIRE DISTANCE OF THE TURN.

Service Brakes
Filed Oct 10, 2020260,000 milesTX

IN MOTION, ON DRY, OFF-CAMBER HIGHWAY CURVES, WITH SLIGHT ACCELERATION, THE ABS/VSC /TRAK ENGAGES, BRIEFLY JERKING THE STEERING TO ONE SIDE. DASH WARNINGS: "VSC" "TRAK OFF" + "CHECK ENGINE". REDUCING MECHANICAL "SLOP" (WHEEL BEARINGS, STEERING RACK & PINION, ETC.) TENDS TO REDUCE FREQUENCY OF OCCURRENCE. TOYOTA DEALER DIAGNOSIS: "STEERING CONTROL SYSTEM FAULT". >"TOYOTA KNOWS ABOUT -- BUT, DOES NOT KNOW HOW TO FIX THIS PROBLEM."< DEALER-SUGGESTED WORKAROUND: "PULL FUZES TO DISABLE VSC AND ABS SYSTEMS..." DEALER REPAIR DOCUMENTS ARE WITH PREVIOUS OWNER...

Steering
Filed Sep 11, 2020139,000 milesNH

WE BOUGHT THIS CAR ABOUT 1 1/2 YEARS AGO. AFTER HAVING IT FOR A BIT WE LEARNED OF THE PROBLEM. YOU WILL BE DRIVING DOWN THE ROAD (DRY, SUNNY DAY) AND ALL OF A SUDDEN THE CAR WILL START BEEPING, THE TRACTION CONTROL WILL KICK IN AND START PRESSURE BRAKING THE CAR. THE CAR THINKS IT PULLING YOU OUT OF A SKID, SO YOU HAVE TO STRONGLY HOLD THE STEERING WHEEL. IT'S TERRIFYING! I FEEL LIKE THE CAR IS GOING TO PULL ME OFF THE ROAD. I WON'T DRIVE THE CAR IN RAIN BECAUSE OF THIS AND HONESTLY DON'T FEEL COMFORTABLE EVEN DRIVING IT MOST THE TIME. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN AND IT TYPICALLY HAPPENS WHILE YOU ARE DRIVING HIGH SPEEDS ON THE HIGHWAY. THIS IS A KNOWN PROBLEM WITH TOYOTA - THEY HAVE A TECHNICAL SERVICE BULLETIN BR008-04 (ABS& TRACTION CONTROL INTERMEDIATE VSC SYSTEM), WHICH SHOWS THEY HAVE REPLACED THE DEFECTIVE PART. HOWEVER SINCE THE CAR IS OLD, THEY WON'T REPLACE IT ANYMORE. IT IS THE COMPANIES DEFECT PART! HOW MANY PEOPLE HAVE GOTTEN INTO ACCIDENTS AND/ OR DIED FROM THIS? AND JUST TO SAY IT - THE 2004 VERSION DOESN'T HAVE A WAY TO MANUALLY JUST TURN OFF THE TRACTION CONTROL. WE HAVE TRIED EVERYTHING! I TOOK IT TO A TOYOTA DEALERSHIP AND THEY AGREED THIS IS WHAT IS WRONG WITH THE CAR, BUT SAID THEY WON'T FIX IT FOR FREE - THEY WANTED $800. I CONTACTED TOYOTA CUSTOMER AND THEY BASICALLY TOLD ME THEY DON'T CARE IF PEOPLE DIE FROM THIS, BECAUSE THE CAR IS OLD AND THEY DON'T HAVE ANY RESPONSIBILITY AFTER A CERTAIN AGE OF THE CAR. WE HAVE 3 KIDS AND THIS IS NOT A

Unknown or Other
Filed Aug 24, 2020CA

I ARRIVED AT MY DESTINATION AND WENT TO PUT IT IN PARK AND IT WOULDN'T GO. IT WOULDN'T REVERSE EITHER. MY HUSBAND CHECKED IT OUT AND SAW THE TRANSMISSION SHIFT CABLE BUSHING WAS HANGING. WE LOOKED IT UP AND THERE WAS A RECALL FOR THE 2006 SIENNA.

Air Bags
Filed Jun 29, 2020140,000 milesIL

DASHBOARD OF CAR, INCLUDING THE AREA OVER THE FRONT SEAT PASSENGER AIRBAG IS FULL OF CRACKS. IN THE EVENT OF A FRONT END COLLISION AND AIRBAG DEPLOYMENT THERE COULD BE SHARP SHARDS OF PLASTIC THRUST AT FRONT SEAT PASSENGER.

Service Brakes
Filed Jun 22, 2020185,000 milesMT

THIS VEHICLE HAS A TRACTION CONTROL FEATURE WHICH HELPS KEEP IT FROM SKIDDING OUT OF CONTROL IN ICY, WET, OR OTHERWISE UNSTABLE CONDITIONS. IT CAN HELP AN OUT OF CONTROL VEHICLE GET BACK INTO CONTROL BY DOING A VARIETY OF THINGS, INCLUDING BRAKING. PREVIOUSLY THIS FEATURE HAD ONLY KICKED ON WHEN I WOULD SLIDE ON THE SNOW DURING A LOW SPEED TURN AND WOULD SLIDE IN THE SNOW (WHICH WAS GOOD). BUT OVER THE PAST FEW MONTHS, THERE HAVE BEEN TWO TIMES THAT THIS FEATURE HAS KICKED ON AT HIGH SPEEDS (ONCE AT 40MPH AND ONCE AT 65MPH) ON DRY ROADS, BOTH WHILE TURNING AROUND A CURVE. SUDDENLY THE BRAKING SYSTEM IS APPLIED WITHOUT ANY WARNING AND THE VEHICLE SWERVES SLIGHTLY AND DOES WHAT IT WANTS FOR A FEW SECONDS. THEN IT STOPS. IF THIS WERE TO HAPPEN ON AN ICY ROAD AT THOSE SPEEDS, THE VEHICLE COULD CERTAINLY SPIN OUT OF CONTROL. THE VEHICLE COULD ALSO SWERVE INTO AN ONCOMING LANE OF TRAFFIC. I HAVE SEEN MANY FORUMS ONLINE WHERE OTHER SIENNA OWNERS ARE HAVING THE SAME ISSUE AND TOYOTA DEALERS SAY THEY CAN'T REPLICATE OR FIX THE ISSUE. THIS IS CERTAINLY A SAFETY ISSUE THAT NEEDS TO BE LOOKED INTO BY TOYOTA TO SEE WHAT IS CAUSING THIS ISSUE. THANK YOU! *TR

Unknown or Other
Filed Jun 12, 2020175,000 milesOK

IN SEPT-OCT OF 2019 TOOK VAN INTO [XXX] AND TOLD THEM ABOUT A LEAK THAT WOULD PUDDLE IN PASSENGER RIGHT FRONT SEAT. [XXX] SAID ITS AFTERMARKET NOTHING WE CAN DO. A COUPLE DAYS AGO THE MOON ROOF WOULD NOT CLOSE COMPLETELY. DRIVING DOWN THE HIGHWAY MY MOON ROOF FLEW OUT OF MY CAR. NOW THERE IS NO CEILING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes
Filed Jun 7, 2020188,146 milesOR

DRIVING AT 50 MPH ON A TWO LANE HIGHWAY THE CAR SUDDENLY VEERED TO THE RIGHT AND DECELERATED/BRAKED HARD, UNDER IT'S OWN CONTROL, NOT MINE.

Structure › Body
Filed Apr 30, 2020120,000 milesIL

SLIDING DOORS DON'T PROPERLY LATCHED LIKE THEY ARE SUPPOSE TO WHEN ATTEMPTING TO CLOSE DOOR CAUSING A SAFETY ISSUE FOR PASSENGERS . IT HAPPENS WHEN VEHICLE IS PARKED OR MOTION ON ROAD WAY OR IN PARKING SPACE .

Unknown or Other
Filed Feb 21, 2020NY

TOYOTA ISSUED A NATION-WIDE EXTENDED WARRANTY COVERAGE IN 2015 FOR ITS MELTING DASHBOARDS CAUSED BY MANUFACTURING DEFECT, 2004-2010 SIENNA, 2007-2011 CAMRY, 2004-2008 SOLARA, 2005-2010 AVALON, 2003-2005 4RUNNER, TOTAL OF 3.42 MILLION VEHICLES AFFECTED. THE EXTENDED WARRANTY LASTED FOR TWO YEARS UNTIL 2017 AND SOME CARS HAVE DEVELOPED THE SYMPTOMS SLOWER THAN OTHERS PARTICULARLY FOR THOSE WITH LESS MILEAGE AND/OR LESS EXPOSURE TO SUN. NOW THE MELTING DASHBOARDS ARE CREATING SERIOUS DRIVING HAZARD WHEN DRIVING INTO SUN BECAUSE THE REFLECTION IS BLOCKING THE DRIVER'S VIEW. THEREFORE, IT CALLS FOR A RECALL SINCE DRIVING HAZARDS DO NOT HAVE EXPIRATION DATES.

Unknown or Other
Filed Feb 20, 2020100,000 milesFL

THE DASHBOARD ON MY MOTHER'S 2004 TOYOTA SIENNA HAS BECOME 1) CRACKED, 2)SHINY, 3) STICKY AND WITH A 4) WHITE, MILDEW-Y GROWTH ALONG THE EDGES. WHILE THE CRACKED SECTIONS ARE UNSIGHTLY, THE SHINE IS WHAT CONCERNS ME VERY MUCH. THE SHINE PRODUCES A GLARE ON TOP OF THE DASHBOARD THAT IS DANGEROUS WHEN DRIVING AT NIGHT. THE STICKINESS ATTRACTS DUST, HAIR AND OTHER SMALL PARTICLES AND CANNOT BE WIPED OFF. THE WHITE POWDERY GROWTH ALSO RAISES A CONCERN DUE TO TOXICITY. I HAVE COMPLAINED TO OUR LOCAL TOYOTA DEALER, AS WELL AS TOYOTA HEADQUARTERS AT 800-331-4331, BUT HAVE BEEN TOLD THE RECALL TIME FRAME EXPIRED ON 5/31/17 AND THERE IS NOTHING TO BE DONE. THEY SAY LETTERS WERE SENT, WHICH MY MOTHER NEVER RECEIVED.THE DASHBOARD HAS PROGRESSIVELY GOTTEN WORSE IN THE LAST 3 YEARS. PLEASE REFER TO WARRANTY ENHANCEMENT PROGRAM ZE6 AND POL14-11.

Electronic Stability Control (esc)
Filed Feb 4, 2020178,311 milesCA

WHILE DRIVING AT OR BELOW THE SPEED LIMIT, UNDER DRY CONDITIONS, ON CURVY ROADS, THE VSC DASH LIGHT COMES ON AND ENGAGES WITH BEEPING AND AUTOMATIC BRAKING. THE RAPID DECELERATION AND SKIDDING, AS THE TIRES LOCK-UP, MAKES CONTROL OF THE VEHICLE DIFFICULT AND CARS FOLLOWING MUST PANIC BRAKE TO AVOID REAR-ENDING MY VEHICLE. INCREASING OCCURRENCES OVER THE PAST YEAR.

Structure › Body
Filed Jan 12, 2020108,000 milesMO

BOTH POWER SLIDING DOORS FREEZE SHUT ANY TIME THERE ARE FREEZING TEMPERATURES AND ANY MOISTURE, AND CANNOT BE OPENED EITHER WITH POWER OR MANUALLY. ATTEMPTING TO OPEN A DOOR WILL ONLY OPEN IT 1/4", SUFFICIENT TO ACTIVATE THE DOME LAMPS, BUT THEN WILL NOT CLOSE. AFTER DRIVING AND WARMING UP, THE DOOR MAY RANDOMLY OPEN AT ANY TIME, PRESENTING A SAFETY HAZARD.

Unknown or Other
Filed Dec 17, 2019125,520 milesWA

UNINTENDED ACCELERATION PROBLEM. TWO EPISODES, MONTHS APART, BOTH AT VERY LOW SPEED. WAS STOPPED BEHIND TWO CARS. TWO CARS IN FRONT STARTED UP TO GO THROUGH INTERSECTION. I TOOK MY FOOT OFF THE BRAKE AND MOVED IT TO THE GAS PEDAL. CAR STARTED UP NORMALLY. THEN A CHILD PUSHED TO CROSSWALK SIGNAL WHICH STARTED TO FLASH. I MOVED MY FOOT TO THE BRAKE PEDAL, AND THE CAR STARTED SLOWING DOWN NORMALLY, BUT THEN THE CAR SUDDENLY LURCHED FORWARD. BOTH I AND THE PASSENGER THOUGHT WE HAD BEEN REAR-ENDED (BUT THERE WAS NO CAR BEHIND). IT WAS A SIMILAR FEELING TO WHEN THE CRUISE CONTROL KICKS IN TO ACCELERATE, BUT NO CRUISE CONTROL HAD BEEN ACTIVATED. I TOOK MY FOOT OFF THE BRAKE AND SLAMMED IT BACK ON THE BRAKE, AND THE CAR STOPPED. THE PREVIOUS EPISODE HAD A SIMILAR SERIES OF EVENTS.

Structure › Body
Filed Dec 17, 2019234,000 milesCA

TL* THE CONTACT'S MOTHER OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE OF THE DASHBOARD HAD A DEEP CRACK. THE CONTACT WAS UNAWARE IF A WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO VICTORY TOYOTA (LOCATED AT 5 HEITZINGER PLAZA, SEASIDE, CA 93955, (831) 393-3020) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 234,000.

Seat Belts
Filed Dec 6, 2019165,000 milesCA

1) SEATBELT TWISTS AND GETS JAMMED IN THE GUIDE NEAR THE RETRACTOR. SEAT BELT PULLS OUT, BUT THEN WILL NOT RETRACT AS IT IS WEDGED IN THE GUIDE.THIS HAS HAPPENED NUMEROUS TIMES, BUT NOW IT IS QUITE WEDGED. AND UNUSABLE AT THE MOMENT. 2) CABLE THAT PULLS THE SIDE DOOR OPEN AND CLOSED HAS RUSTED AND BROKEN. THIS WAS SUBJECT TO A TOYOTA VOLUNTARY SERVICE CAMPAIGN, BUT MY PROBLEM STARTED AFTER THE EXPIRATION OF THE SERVICE CAMPAIGN.

Complaints 1-50 of 2,062, newest first, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
202038210Routine
201946700Routine
201872700Routine
20171571040Routine
201676510Routine
2015233670Above average
2014163620Routine
2013183610Routine
2012247940Above average
20116151470Above average
2010172821Fatalities reported
20092071030Above average
2008429940Above average
20073641062Fatalities reported
20061,0171121Fatalities reported
20051,1301281Fatalities reported
2004 — this page2,0621082Fatalities reported
2003105120Routine
2002181140Routine
2001180202Fatalities reported
2000363140Above average
1999215341Fatalities reported
1998294330Above average
19972000Routine
19963000Routine

Compare every Sienna year →

2004 Toyota Sienna: questions buyers ask

Is the 2004 Toyota Sienna a good car?

Going by the federal record, it is one of the Sienna years to avoid: owners filed 2,062 complaints, 10.0 times as many as a typical Sienna year. The most common complaint is about the body and frame (41%).

What is the most common problem with the 2004 Toyota Sienna?

The body and frame: 845 of the 2,062 complaints (41%) are about it. Owners most often say it knocks, grinds or clunks (3%). The typical report comes at 78,000 miles.

How many recalls does the 2004 Toyota Sienna have?

10 safety recalls on file with NHTSA, the most recent filed May 22, 2014. The largest, 13V429000, covered 614,722 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2004 Toyota Sienna problems start?

Half of the complaints that record an odometer reading came in before 75,000 miles. For the body and frame the midpoint is 78,000 miles.

Has NHTSA investigated the 2004 Toyota Sienna?

Yes, 10 times. The latest, EQ12010 ("Stabilus Rear Liftgate Struts Failing"), was opened Sep 28, 2012 and closed Dec 31, 2012.

Are there service bulletins for the 2004 Toyota Sienna?

The manufacturer filed 257 technical service bulletins and other notices for it with NHTSA, most of them about the body and frame (38), the electrical system (38) and the engine (22). They include a warranty extension, ZF2_Expired Reme, filed Jul 2, 2018. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

2 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 22, 2014. Source: NHTSA Office of Defects Investigation.