“The contact owned a 2004 Pontiac Grand Prix. The contact stated that the "Low Oil" message was displayed monthly, requiring oil to be added to the engine. While driving at approximately 5 MPH, the contact noticed smoke in the cabin near the floor on the passenger’s and driver’s sides, extending towards the dashboard.”
Owner complaint, filed Nov 21, 2025 at 200,000 miles
“Pontiac oil leak recall I bought a pontiac grand prix. I was driving it home one day when I looked in the mirror and saw smoke so I pulled over as soon as I could. I had an issue with rpms falling as I was trying to find a safe place to pull off the highway. Upon stopping the vehicle the vehicle turned off on its own. I hopped out and when I opened the hood. Thier was a fire that was going under the hood of my car.”
Owner complaint, filed May 7, 2019 at 199,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the engineRecall (red: the engine)NHTSA investigation opened
Complaints about the 2004 Grand Prix peaked in 2004, with 68 filed that year. Owners had filed 41 complaints about the engine before the first recall that covers it, 15V201000 in April 2015; 71 more have come in since. In 2025 owners filed 1 so far.
9 safety recalls
Part 573 reports
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe15V701000
Filed Oct 26, 20151,003,556 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Risk. Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy. The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Defect. General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
Risk. The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy. GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Filed Feb 17, 2009979 vehiclesDorman Products, Inc.
Defect. DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Risk. A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Remedy. DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
Vehicle Speed Control › Accelerator Pedal05V046000
Filed Feb 9, 200519,924 vehiclesGeneral Motors Corp.
Defect. CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.
Risk. IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.
Remedy. DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.
Filed Jun 23, 2004281 vehiclesGeneral Motors Corp.
Defect. CERTAIN PASSENGER VEHICLES HAVE A CONDITION WHERE THE FRONT FRAME REAR BODY MOUNT BRACKET MAY FRACTURE.
Risk. IF IGNORED, THE BRACKET WOULD FRACTURE AND DEGRADE TO THE POINT WHERE THE INTERMEDIATE STEERING SHAFT COULD SEPARATE, RESULTING IN LOSS OF STEERING CONTROL AND A CRASH COULD OCCUR.
Remedy. DEALERS WILL INSPECT THE FRONT FRAME ASSEMBLY AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON AUGUST 16, 2004. OWNERS SHOULD CONTACT PONTIAC AT 1-800-620-7668.
Filed Jun 23, 200447,991 vehiclesGeneral Motors Corp.
Defect. CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Risk. DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
Remedy. DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings03V331000
Defect. CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKING SYSTEMS." ON SOME OF THESE VEHICLES, THE RIGHT REAR BRAKE HOSE FITTING MAY NOT BE TIGHTENED PROPERLY, AND A BRAKE FLUID LEAK COULD OCCUR.
Risk. IF ENOUGH FLUID LEAKS, THE BRAKE PEDAL WILL BE LOWER THAN NORMAL, AND STOPPING DISTANCES WILL BE LONGER. IF THIS OCCURS WHEN STOPPING DISTANCE IS LIMITED, A CRASH COULD OCCUR.
Remedy. DEALERS WILL TIGHTEN THE RIGHT REAR BRAKE HOSE FITTING TO THE PROPER TORQUE SPECIFICATION, AND ADD BRAKE FLUID IF NECESSARY. OWNER NOTIFICATION BEGAN AUGUST 28, 2003. OWNERS SHOULD CONTACT PONTIAC AT 1-800-620-7668.
All 9 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2004 Grand Prix.
UNSTABLE HEADLAMPSDefect petition DP05010Closed
Opened Dec 21, 2005Closed Apr 10, 2006headlights
Odi received a petition from mr. Brad lamb of the north carolina consumers council, requesting investigation of an alleged defect evidenced by shake or bounce of the headlamps on model year 2004 pontiac grand prix vehicles.odi's previous review of this issue in october 2003, determined that it did not warrant investigation.odi's current analysis identified 36 complaints in the consumer complaint database; and a declining trend of reports was evident.a few field reports of similar nature were also submitted by the manufacturer in its early warning reporting data.a service bulletin and a …
Technical service bulletins
510 on file
Repair instructions the manufacturer sent its dealers for the 2004 Grand Prix. Not recalls: the fix is usually free only while the car is under warranty.
equipment 192electrical system 84engine 70transmission 27equipment adaptive/mobility 22steering 18body and frame 15fuel system 13
General CommunicationService campaignAug 26, 2024electrical system
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to …
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
Showing the newest 6 of 70 bulletins about the engine, and any warranty extensions or service campaigns.
What owners reported
Newest filings
Engine and Engine CoolingFire
Filed Nov 21, 2025200,000 milesIN
The contact owned a 2004 Pontiac Grand Prix. The contact stated that the "Low Oil" message was displayed monthly, requiring oil to be added to the engine. While driving at approximately 5 MPH, the contact noticed smoke in the cabin near the floor on the passenger’s and driver’s sides, extending towards the dashboard. After stopping and exiting the vehicle, the contact noticed fire underneath the driver's side door, near the rear of the tire extending up towards the dashboard. The contact stated that the fire quickly spread from the engine to the cabin of the vehicle. The Fire Department was called and responded; however, it took a considerable amount of time to extinguish the fire in the engine compartment. The vehicle was subsequently towed from the scene and declared a total loss. A Fire report and Police report were filed. The contact linked teh failure to NHTSA Campaign Number: 15V201000 (Engine and Engine Cooling). The contact had not sustained any injuries. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 200,000.
Service Brakes
Filed May 10, 2021229,000 milesWY
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ENGINE OIL WHILE DRIVING. THE CONTACT STATED THAT OCCASIONALLY WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AS DESIGNED, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE HUBS, REAR BRAKES, OXYGEN SENSOR, AND FUEL GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 229,000.
Unknown or Other
Filed Apr 20, 2021109,000 milesNY
THE IGNITION KEY GETS SUCK AND WON'T TURN AND LEAVES MARKS ON KEY. SOMETIMES THE KEY WON'T START THE CAR
Electrical System
Filed Sep 13, 20201 milesTN
OIL LEAKING ,TRACTION CONTROL KEEPS SHUTTING ON AND OFF,EVAC LEAK,IN MOTION,SMOKE AND OIL STAINS COMING FROM CAR. SCANNER READS MISFIRE NEEDS PLUGS AND WIRES BUT JUST GOT PLUGS AND WIRES.
Service Brakes
Filed Jul 26, 2020175,000 milesMO
ABS AND TRACTION CONTROL LIGHTS ARE ILLUMINATED. SOMETIMES WHILE BRAKING, A WEIRD HYDRAULIC SOUND IS HEARD AND THE BRAKES DONT WANT TO STOP THE CAR. THE PEDAL WONT GO DOWN FURTHER UNLESS SOMETIMES YOU FORCE IT AND LOCK UP THE TIRES AND BRAKES. NO CODES ARE SHOWING FOR THE ABS OR TRACTION CONTROL. BEEN HAPPENING SPORADICALLY FOR A YEAR.
Steering
Filed May 18, 2020200,000 milesFL
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE DRIVING 24 MPH, A CLICKING SOUND WAS HEARD IN THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DROVE TO A BUSINESS PARKING LOT AND PARKED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Electrical System
Filed Feb 5, 2020239,000 milesSC
FIRE DEPARTMENT SAID MY CAR BURNED UP COLD IN THE YARD ELECTRICAL FROM THE FUSE BOX PASSENGER SIDE. THE ALARM WENT OFF I LOOKED OUTSIDE FLAMES WAS GOING THRU WINDSHIELD THRU THE DASH TIRES WAS BURNING CALLED FIRE DEPT. 02/04/2020. CAR IS TOTALLED. I NEVER HAD ANY ISSUES WITH THE CAR..IT JUST BURST INTO FLAMES. IT HAD NOT BEEN DRIVEN, ENGINE WAS COLD. IT WAS PARKED HAD BEEN PARKED OVER 24 HOURS. GROVE FIRE DEPT RESPONDED STARR SC. I WILL JUST HAVE TO SEND A PICTURE LATER. IT'S DARK NOW
Service Brakes, HydraulicCrash1 injured
Filed Jan 9, 2020176,194 milesIL
ON FEBRUARY 8, 2019, MY MOTHER WAS PULLING INTO A MAINTENANCE GARAGE TO GET AN OIL CHANGE. UPON PULLING INTO THE GARAGE, SHE WAS UNABLE TO STOP AND HER VEHICLE LUNGED FORWARD. AS A RESULT, HE VEHICLE HIT AN EMPLOYEE, WENT THROUGH THE MAINTENANCE GARAGE DOOR, THROUGH THE PARKING LOT, ACROSS A FOUR LANE STREET, AND EVENTUALLY STOPPED IN A FIELD ACROSS THE STREET FROM THE OIL CHANGE VENUE. THIS IS AN APPROXIMATE DISTANCE OF 300 FEET. UPON FURTHER REVIEW BY MY MECHANIC, IT WAS DISCOVERED THE ABS SYSTEM WAS MALFUNCTIONING CAUSING THE BRAKE PEDAL TO DROP IN THE CAR, AND THE CAR NOT TO STOP. THE WIRING HARNESS ALSO WAS CRACKED RESULTING IN A CUT TO THE ABS WIRE, CAUSING THE ABS MALFUNCTION RESULTING IN THE CAR TO NOT STOP, AND THE ELECTRICAL MALFUNCTION WHICH CAUSED THE CAR TO SPEED FORWARD. GENERAL MOTORS WAS NOTIFIED, BUT DENIED RESPONSIBILITY OF THIS CLAIM.
Electrical System
Filed May 30, 2019143,000 milesAZ
MY VEHICLE IGNITION TURNS TO ON MODE WHEN DRIVING AND I LOOSE ALL POWER. I HAVE ALREADY HAD THE RECALL REPLACED. THIS CAR HAS DIED ON ME SEVERAL TIMES ON THE HIGHWAY, ON THE STREETS AND JUST PULLING UP IN MY OWN DRIVEWAY. I NOW CANT ENJOY MY CAR BECAUSE FOR ME THIS IS A MAJOR SAFETY ISSUE. GM SHOULD HAVE REPLACED THE ENTIRE IGNITION SWITCH.
Electrical System
Filed May 23, 2019DE
MY LEFT SIDE SIGNAL DOESN'T WORK MY WHOLE LEFT SIDE OF MY CAR HAS A ELECTRICAL ISSUE BACK BRAKE LIKE PARK LIGHT SIGNAL.
Engine
Filed May 8, 201977,000 milesCA
I TOOK MY CAR IN FOR THE 2015 RECALL FOR THE VALVE COVER ON 3/1/16. IT WAS ABOUT 63,000 AT THE TIME THIS RECALL SERVICE WAS PERFORMED. HOWEVER, EVEN AFTER THE RECALL WAS DONE, OIL AND ENGINE COOLANT STILL LEAKS FROM THE VALVE COVER AND FROM THE FRONT EXHAUST MANIFOLD. I WENT IN TO GET IT CHECKED AT THE SAME GM SERVICE LOCATION THAT PERFORMED THE RECALL IN 2015 BECAUSE THE CAR HEATS UP AND THEY SAID IT WOULD COST OVER $900 TO REPAIR THE MANIFOLD LEAK. THIS RECALL DID NOT REPAIR THE ISSUE AS DESCRIBED AND CONTINUES TO BE A SAFETY CONCERN. I HAVE NOT RECEIVED A NOTIFICATION FROM THE MANUFACTURER TO RESOLVE THIS ISSUE EITHER.
EngineFire
Filed May 7, 2019199,000 milesCO
PONTIAC OIL LEAK RECALL I BOUGHT A PONTIAC GRAND PRIX. I WAS DRIVING IT HOME ONE DAY WHEN I LOOKED IN THE MIRROR AND SAW SMOKE SO I PULLED OVER AS SOON AS I COULD. I HAD AN ISSUE WITH RPMS FALLING AS I WAS TRYING TO FIND A SAFE PLACE TO PULL OFF THE HIGHWAY. UPON STOPPING THE VEHICLE THE VEHICLE TURNED OFF ON ITS OWN. I HOPPED OUT AND WHEN I OPENED THE HOOD. THIER WAS A FIRE THAT WAS GOING UNDER THE HOOD OF MY CAR. I PUT IT OUT AS FAST AS I COULD. UPON IT GOING OUT I WAS ABLE TO SEE THAT THE FIRE WAS STARTED BY AN OIL LEAK. THE FIRE DID A FAIR AMOUNT OF DAMAGE AND HAS CAUSED ME TO LOSE MY JOB BY ME NOT BEING ABLE TO GET TO WORK. I RECIEVED THE RECALL NOTICE ABOUT THE OIL LEAK 4 MONTHS AFTER I HAD PURCHASED IT AND AFTER THE RECALL CAUSED THE LOSS OF MY VEHICLE. I HAVE CONTACTED GMS PONTIAC CUSTOMER SERVICE TO SEE WEATHER OR NOT THEY WILL BE REPLACING OR REIMBURSING FOR THE LOSS DUE TO THIER DEFECT. I CANT REMEMBER THE EXACT DATE OFF HAND WHICH IS WHY I AM PUTTING MAY 2ND AS THE DATE.
Service BrakesFire
Filed Apr 24, 2019250,000 milesKS
ENGINE CAUGHT FIRE AS I WAS COMING HOME I PUT IT OUT WITH WATER .CAR DROVE JUST FINE HAS FRESH OIL CHANGE
Structure › BodyFire
Filed Mar 28, 2019166,540 milesND
RECALL N140574, CASE #[XXX] ON 2/7/19, MY SON'S CAR GOT STUCK 2 BLOCKS FROM HOME ON A RESIDENTIAL STREET. THE GRAND PRIX WAS DRIVEN THERE TO SEE IF HE COULD BE PUSHED OUT, AND GOT STUCK - ALONG WITH 4 OTHER CARS. WE TRIED TO PUSH THE CAR OUT, BUT IT WOULDN'T MOVE. WE LEFT THE CAR RUNNING WHILE TRYING TO PUSH THE OTHER VEHICLES. WHILE WALKING FROM THE CAR, WE HEARD POPPING SOUNDS, AND SAW A FLAMES UNDER THE HOOD - PASSENGER'S SIDE. MY FRIEND REACHED IN AND SHUT IT OFF. I CALLED THE POLICE. FIRE TRUCKS PUT OUT THE FIRE, AND A TOW TRUCK WAS CALLED TO GET THE CAR OFF THE SNOW ROUTE AND TAKEN TO AN ACCIDENT IMPOUND. THE NEXT DAY, I CALLED GM AND WAS ASSIGNED A CASE. A WEEK LATER, I WAS ASSIGNED A PAC UNIT REP, TO INVESTIGATE MY CASE. I HAVE MANY EMAILS AND PICTURES FOLLOWING MY CASE. GM HAS PROVIDED A LOT OF MISINFORMATION, LACK OF COMMUNICATION, AND NO PROBLEM RESOLVE. THERE WERE ISSUES INVOLVING THE TITLE, BUT I RESOLVED. I HAD TO TAKE THE PICTURES FOR THE INVESTIGATION, EVEN THOUGH I WAS TOLD REPS WOULD BE SENT OVER. I WENT TO A LOCAL DEALERSHIP, WHERE THE SERVICE DEPARTMENT TRIED TO CONTACT THE PAC UNIT. THEY ALSO DID NOT RESPOND TO HIM. AFTER MANY VISITS TO GATEWAY DEALERSHIP AND ASSISTANCE GETTING MY INFORMATION TO SOMEBODY WITH GENERAL MOTORS, IT WAS DETERMINED THE RECALL CAUSED THE FIRE. OIL DRIPPED ON THE MANIFOLD. MY CAR STILL SITS IN THE IMPOUND AT $30 A DAY. I HAVE LEFT NUMEROUS MESSAGES AND EMAILS ASKING FOR UPDATES AND RESOLVE. THE LAST I WAS TOLD IS THAT GM WOULD RE
Air BagsCrash2 injured
Filed Feb 28, 2019200,000 milesWV
I HAD BARELY HIT A CURB PULLING INTO THE BANK PARKING WHEN MY BRAKE PAD WOULDN'T STOP. AT LESS THAN 7MPH. MY AIR BAGS HAD DEPLOYED LEAVING ME JARRED, AND IN A SHOCK I COULD NOT MOVE. I SAT LOCKED IN TO MY SAFETYBELT UNTIL THE CONSTRUCTION WORKER DOWN ROADPULLED ME OUT TO SAFETY. SUCH A MILS HIT. BLEW MY AIRBAGS.. IN RETURN, DAMAGED MY WINDSHIELD, DASH, AND, STEERING COLUMN. I WAS TURNING INTO A BANK PARKING LOT. CONSIDERED A PRIVATE LOT.
Service BrakesCrash1 injured
Filed Feb 28, 2019200,000 milesWV
DRIVING DOWN MY FAMILIAR ROAD OF DUTCH HILLS OFF OF DR. 50. I TURNED MY WHEEL AT 27MPH. SLID OFF TOWARD THE EDGE OF THE ROAD. FISHTAILED, MAINTAINED COMPOSURE. THEN , BEGAN A FISHTAIL TO A 180-360 INTO A CONCRETED STEEL BEAMED MAILBOX. KNOCKING OUT MY DRIVERS LIGHT ASSEMBLY, FRONT FENDER, BUMPER, DISABLING THEHOODOF MY CAR, TILTING MY RADIATOR. NOTHING OFTHENIGHT SHOULD OF SKINNY TIRES,NOR MADEMEFAIL TO MAINTAIN MY VEHICLE.
Engine
Filed Feb 27, 2019177,000 milesTX
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 40 MPH, A RATTLING NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE AND THE ENGINE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO DEMONTROND GMC (14101 N. FREEWAY, HOUSTON, TX), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 177,000.
Engine
Filed Feb 7, 201965,000 milesIN
OIL LEAK DUE TO FAULTY VALVE COVERS/GASKET ON ENGINE WHICH RESULTS IN BURNING SMELL AND LOSS OF OIL QUICKLY. PER MECHANIC REPORT, "LEAKING VALVE COVERS AND INTAKE GASKETS". THIS HAS BEEN CONFIRMED BY 2 DIFFERENT MECHANICS. WE HAVE BEEN TOLD THAT OUR VIN WAS NOT INCLUDED IN 2 RECALLS FOR THIS SAME TYPE OF PROBLEM EVEN THOUGH THE RECALL HAS BEEN ON THE SAME YEAR MAKE AND MODEL.
Electrical SystemFire
Filed Jan 27, 2019230,000 milesIL
MY CAR WAS PARKED TURNED OFF . I WENT INTO A STORE AND CAME BACK OUT TO MY CAR IN FLAMES IT IS DESTROYED AND I AM DEVASTATED. THE FIRE STARTED UNDER THE HOOD WHERE THE ENGINE IS THE ENGINE IS DESTROYED. TIRES BURNT UP COMPLETELY UNDRIVEABLE.
Electronic Stability Control (esc)
Filed Dec 16, 2018170,000 milesNE
SERVICE THEFT SYSTEM TRIPS ALMOST EVERY CYCLE OF DRIVING THE CAR HAS LEFT ME AND MY FAMILY STRANDED COUPLE OF TIMES AND DOESN'T LEAVE ANY CODES. GETS UP TO ABOUT 20-30 MPH AND DIES RIGHT AWAY KILLING THE CAR. PULL OVER CYCLE THE CAR A FEW TIMES AND SOMETIMES IT'LL WORK FINE AFTER THAT FEW A FEW MILES AND AND THEN DOES IT AGAIN. HAZARDOUS TO NOT ONLY ME AND MY FAMILY BUT ALSO TO OTHER PEOPLE ON THE ROADS WHEN IT DOES HAPPEN!
Engine
Filed Dec 13, 2018199,000 milesOH
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHEN THE VEHICLE WAS STARTED, A KNOCKING SOUND WAS HEARD FROM THE REAR OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED CHUCK NICHOLSON GMC INC AT 330-735-6049 (LOCATED AT 135 W BROADWAY ST, DOVER, OH 44622) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 199,000.
Fuel/Propulsion System
Filed Nov 30, 2018220,564 milesIL
HELLO I PRUCHASED THESE VECHICLE NEARLY A MONTH AGO FROM A DEALERSHIP AND THEY ONLY GAVE ME A 15 DAY WARRENTY ON THE VECHICE CAN YOU PLEASE CONTACT AT [XXX] BECAUSE IAM HAVEING ALLOT OF PROBLEMS WITH VECHICLE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
EngineFire
Filed Nov 7, 2018126,433 milesAZ
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT COURTESY CHEVROLET (1233 E CAMELBACK RD, PHOENIX, AZ 85014, 602-604-3060) REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD AND THE REAR OF THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,433.
Engine
Filed Nov 1, 2018157,000 milesGA
OUT OF NO WHERE MY ENGINE OIL STARTED LEAKING OUT , I PUT MORE OIL IN TO AND WATCHED IN RUN OUT THE CAR LIKE WATER.
EngineFire
Filed Sep 27, 2018170,000 milesIN
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED INSIDE THE CONTACT'S GARAGE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Service Brakes
Filed Aug 13, 2018MA
TAKATA RECALL, I DID NOT RECEIVE A RECALL NOTICE AND I AM HAVING SEVERE PROBLEMS WITH THE STEERING AND ENGINE. WHILE DRIVING IT FEELS LIKE THE STEERING AND THE WHEELS ARE ABOUT TO FALL APART.
Service Brakes
Filed Jul 23, 2018AL
I GOT THE CAR FROM A DEALERSHIP THE KRANKS WHICH MAKES ME CRANK UP THREE TO FOUR TIMES SOMETIME FIVE EVERY TIME GETTING INTO THE CAR AFTER PUTTING IN DRIVE AND GOING ON THE SHIP 10 FEET THE BRAKES AUTOMATICALLY GET THAT HARD BREAKING EVERY TIME NEW BRAKES AND PUT ON NEW PADS YET IT STILL DOES THE SAME COOLANT WANT SAY IN THE RESAVAL DON'T KNOW WHY AND MAKES IT RUN VERY VERY HOT AND SMOKING
EngineFire
Filed May 15, 2018298,000 milesMO
5 YEARS AGO I HAD MY ENGINE REPLACE DUE TO THE MANIFOLD MELTING. I WASN'T SURE WHAT CAUSED IT. ABOUT 6 WEEKS AGO MY CAR CAUGHT FIRE. I JUST PARKED THE CAR IN A SCHOOL PARKING LOT AND WENT INTO THE SCHOOL. A PARENT TOLD ME MY CAR WAS SMOKING. WHEN I CAME OUT I SAW THE SMOKE. THE SMOKE STARTED TO BUILD QUICKLY AND SHORTLY AFTERWARD I SAW A GLOW FROM THE FIRE UNDER THE HOOD. SHORTLY AFTER THAT THE ENGINE WAS TOTALLY ON FIRE. THE FIRE AND POLICE DEPARTMENT CAME OUT.
Structure › BodyFire
Filed May 13, 2018130,000 milesKY
ON FRIDAY MAY 11 2018 AT APPROXIMATELY 8:30 AM, MY CAR WAS PARKED & SHUT OFF IN MY DRIVEWAY WHEN I HEARD A LOUD "BANG" NOISE. I RAN TO MY WINDOW & SAW FLAMES & BLACK SMOKE ROLLING OUT FROM UNDER THE HOOD OF MY CAR. IT HAD EXPLODED & CAUGHT ON FIRE IN LESS THAN 1 MIN AFTER I GOT OUT, SHUT IT OFF, PULLED THE KEYS & WALKED IN MY HOME. FIRE DEPARTMENT & POLICE RESPONDED. I HAVE PICTURES, & FILED A FIRE & POLICE REPORT.
Electrical System
Filed Mar 15, 2018130,000 milesNC
MY HEAT/AIR CONDITIONING HAS GONE OUT TWICE. IT WILL ONLY WORK IF THE FAN IS WIDE OPEN AND WILL NOT CUT OFF ONCE YOU TURN THE SWITCH OFF, THEREFORE DRAINING THE BATTERY. ALSO, EVERY TIME IT RAINS MY PASSENGER FLOOR BOARDS FRONT AND BACK ARE SATURATED WITH WATER. THIS IS A SAFETY ISSUE DUE TO THE FACT I HAVE NO WAY TO DEFROST MY WINDOWS IN THE WINTERTIME AND CAN'T SEE TO DRIVE. I'M SURE THE FLOODING HAS SOMETHING TO DUE WITH SHORTING OUT THE BLOWER ON MY AIR/HEAT.I DON'T THINK I SHOULD HAVE TO CONTINUE TO PAY TO HAVE THIS REPAIRED. ONCE SHOULD BE ENOUGH.
Engine
Filed Jan 7, 2018AR
MY CAR WAS RECALLED ONLY BUILT AFTER THE FINAL ASSEMBLY DATE FOR THE RECALL. GUAWTNEY CHEV. STOLE MY SERIES 3 SUPERCHARGED MOTOR AND PUT A SERIES 2 3.8L MOTOR IN IT, II TRIED TO HAVE AN INVESTIGATION DONE BY A NEUTRAL PARTY ONLY IT WAS TURNED OVER TOO DEWAYNE BELL THERE OWN SERVICE MANAGER HOW FAIR OF AN INVESTIGATION DO YOU BELIEVE WAS CONDUCTED? HE LIED AND SAID THE COVER FOR MY MOTOR WAS PART OF RECALL OF COURSE IT SAID 3800 V6 SER. 3 SUPER CHARGED. I HAVE 5 WITNESS THAT WILL TESTIFY IT WAS SC. PRIOR TO THE DAY THEY HAD MY CAR, POLICE OFFICER RAN MY VIN# EIGHT DIGIT 2 3.8L V6 SSI CANADIAN EMPLOYEE SAID SAME THING ABOUT MOTOR! I SPOKE WITH A WOMAN OVER RECALLS IN US. SHE SAID MY CAR WASN'T PART OF RECALL CONCERNING OIL DRIPPING ON ENGINE BLOCK CAUSING FIRE HAZARD I'VE DISCOVERED WHY. GENERAL MANAGER JAMIE COBB HAS GOTTEN INVOLVED AND LIED AS WELL. CASE# 8-3040394409 HAVE THE PERSONS NAME THAT I SPOKE WITH SOMEWHERE, COULD DEFINITELY USE SOME HELP HERE LADIES AND GENTLEMEN WHAT IS OUR SOCIETY COMING TO WHEN INDIVIDUALS IN A CORPORATION STOOP THIS LOW? THANK-YOU FOR YOUR TIME. WOULD LEAVE CONTACT INFO I'M NOT HARD TO FIND FOR WITH ALL OF YOUR ACCESSIBILITY. 06/07/17
Steering
Filed Jan 6, 2018201,675 milesNY
I WAS LEAVING DRIVEWAY IN JANUARY 2018 AND LOST ALL POWER STEERING. NO RECENT CRASHES, OR WORK DONE ON CAR. RECENT INSPECTION WHICH IT PASSED. ATTEMPTED TO SEE IF POWER STEERING WAS EMPTY AND IT WAS NOT. STILL NO POWER STEERING. CAUSED LOSS OF INCOME FROM JOB.
EngineFire
Filed Nov 29, 2017IL
CAR CAUGHT ON FIRE WHILE DRIVING ON THE HIGHWAY
Service Brakes
Filed Oct 12, 2017100,600 milesNC
TAKATA RECALL ABS MODULE MAKES A SOUND LIKE IT HAS A SHORT IN IT WHEN THE BRAKES FAIL ITS HARD TO STOP THIS HAPPENS EVERYDAY THE ABS AND TRACTION LIGHTS STAY ON ALL THE TIME WHEN USING THE CAR
Electrical SystemFire
Filed Jun 21, 2017IL
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V201000 (ENGINE AND ENGINE COOLING) AND 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER HAD NOT SUPPLIED THE PARTS TO THE UNKNOWN LOCAL DEALER WITHIN A REASONABLE TIME FRAME AND THE CONTACT EXPERIENCED A FIRE RELATED TO ONE OF THE TWO MANUFACTURER RECALLS. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD JUST LEFT A REFUELING STATION AND NOTICED A BURNING ODOR. AFTER THE VEHICLE WAS PARKED AND THE CONTACT EXITED THE VEHICLE, A FIRE STARTED. A FIRE INSPECTOR EXTINGUISHED THE FLAMES AND STATED THAT THE FIRE ENTERED THE FRONT PASSENGER SIDE OF THE VEHICLE UNDER THE DASHBOARD. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED DUE TO THE FAILURE AND THE INSURANCE COMPANY TOWED THE VEHICLE TO THEIR LOCATION. THE INSURANCE COMPANY ADVISED THE CONTACT TO CHECK THE STATUS OF THE MANUFACTURER RECALL. THE VEHICLE OWNER CONTACTED THE MANUFACTURER, BUT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Unknown or Other
Filed Jun 19, 2017153,000 milesIN
MY VEHICLE'S ENGINE SHUTS OFF ON MY WHILE DRIVING. SEEMS TO HAPPEN MOST IN HOT CLIMATE TEMPERATURES AND IN THE FIRST 15 MINUTES OF DRIVING. WHEN THE ENGINE SHUTS OFF, I START TO LOSE STEERING AND BREAKING WHICH IS A BIG CONCERN WHEN I AM HEADING TO WORK IN THE MORNING ON AN INTERSTATE HIGHWAY. SOMETIMES THE CAR WILL START UP RIGHT AWAY AFTER I HAVE PULLED CAR OVER TO SIDE OF ROADWAY. OTHER TIMES IT CAN TAKE UP TO 10 MINUTES BEFORE CAR WILL FIRE UP AFTER SEVERAL ATTEMPTS OF TURNING THE KEY OVER TO HEAR ENGINE TURNING OVER BUT NOT FIRING UP. THIS ISSUE HAS HAPPENED IN OTHER CLIMATE CONDITIONS AS WELL AND IN DIFFERENT TIMES OF THE DAY AND ON CITY STREETS AS WELL. THE MOST RECOGNIZABLE IS THE FIRST 15 MINUTES OF DRIVING AND HOT, HUMID WEATHER. I WILL PUT DOWN THE LAST DATE THIS HAPPENED WHICH HOT AND HUMID AND WAS ON JUNE 12 2017 BUT HAS HAPPENED ON OTHER DATES AS WELL. I HAD IT CHECKED OUT BY A MECHANIC AND HE CAN NOT PIN POINT THE PROBLEM AND TOLD BE TO CHECK INTO ANY RECALLS. I DID AND NO RECALLS FOR MY VEHICLE ARE NEEDED AT THIS TIME. I CAN'T AFFORD TO KEEP TAKING MY VEHICLE IN TO HAVE DIAGNOSED AND NO RESULTS OR HAVE REPAIR DONE AND ISSUE NOT FIXED YET.
Unknown or OtherCrash1 injured
Filed Jun 12, 201746,000 milesIL
THIS CAR WAS DECLARED A TOTAL WRECK IN MARCH OF 2008.
Electrical System
Filed Apr 29, 2017TX
IN AN EFFORT TO HAVE MULTIPLE OUTSTANDING SAFETY RECALLS ADDRESSED ON THE SUBJECT VEHICLE, I CONTACTED BY PHONE A LOCAL GM DEALER (LONE STAR CHEVROLET, 18900 NORTHWEST FREEWAY, JERSEY VILLAGE, TX 77065 281-517-7733), WHOSE CONTACT INFORMATION IS LISTED IN MULTIPLE RECALL NOTICES RECEIVED BY ME. I WAS INFORMED BY THE DEALER REPRESENTATIVE WITH WHOM I SPOKE THAT "THEY DON'T DO RECALLS ON THIS VEHICLE" AND THAT I WOULD NEED TO CONTACT SOME OTHER GM DEALERSHIP IN ORDER TO HAVE THESE SAFETY RECALLS ADDRESSED.
EngineFire1 injured
Filed Apr 26, 2017138,000 milesIA
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. THE CONTACT OPENED THE HOOD AND FOUND THE ENGINE IN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED . THE POLICE WERE AT THE SCENE, BUT DID NOT KNOW OF ANY POLICE REPORT FILED. THE CONTACT SUSTAINED A MINOR BURN THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED BY A PRIVATE TOWING COMPANY. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 15V201000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PLANNED TO INVESTGATE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000. PARTS DISTRIBUTION DISCONNECT.
Engine
Filed Apr 24, 2017PA
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER AND DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electronic Stability Control (esc)
Filed Mar 26, 2017250,000 milesMO
MY VEHICLE WON'T STOP DIEING THEN WON'T TURN ON! IT TRY'S TURNING OVER BUT WON'T WORK! I HAVE CHANGE DO SENSORS AND DID OIL AND EVERYTHING I CAN THINK OF PLEASE HELP!
Service Brakes
Filed Mar 16, 201780,000 milesNJ
BRAKE LINE FAILURE, BRAKE LINE CORRODED AND WERE LEAKING BRAKE FLUID RESULTING IN BRAKE FAILURE IN THE VEHICLE. VEHICLE TOWED TO FREEHOLD BUICK GMC (FREEHOLD, NJ) WHERE THEY INFORMED ME THAT THERE ARE NO RECALLS ON THE ISSUE AND PROVIDED ME AN ESTIMATE TO REPLACE 2 BRAKE LINES AT A COST OF OVER $2,000.00. NHTSA CAMPAIGN NUMBER: 15V201000 WAS PERFORMED ON VEHICLE AT THIS DEALERSHIP ON OR ABOUT 9/2017. EVEN AFTER THE RECALL WAS DONE, SMOKE AND OIL STILL APPEAR ON THE FRONT EXHAUST MANIFOLD. IT DOESN'T APPEAR THAT THIS RECALL REPAIRED THE ISSUE AS DESCRIBED. IN ADDITION, THE DEALERSHIP FAILED TO FOLLOW THE RECALL INSTRUCTIONS AND NEVER DISCARDED THE OIL FILLER NECK AND PLASTIC ENGINE COVER AS DESCRIBED IN THE RECALL. VEHICLE ONLY HAS 80,000 MILES ON IT.
Service BrakesCrash
Filed Mar 7, 2017157,600 milesCA
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT STRUCK THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,600.
Engine
Filed Jan 4, 2017145,000 milesVA
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE BACK VALVE COVER WAS LEAKING ENGINE OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Engine
Filed Jan 3, 20171,800,000 milesCA
CAR SHUTS OFF T TIMES UNEXPECTEDLY A TICKING SOUND POWER STEERING ISSUES I DON'T FEEL SAFE FOR ME AND MY KIDS DRIVING BUT NOT ALL CAN AFFORD A NEW CAR THESE CARS ARE HIGH RISK AND I WOULD LIKE TO BE COMPENSATED FOR THIS PAID OFF VEHICLE PLEASE CONSIDER OUR SAFETY AND TAKE THESE DANGEROUS RECALL VEHICLES OFF OUR STREETS. AND SET FORTH ETC. THANKS *TR
Engine
Filed Oct 5, 2016100,000 milesCA
BURNT VALVE SHOULD BE 6 CYLINDER ONLY RUNS ON 5 CYLINDERS AS A RESULT OF THE VALVE COVERED GASKET. WILL COST OVER 3 GRAND TO FIX. AS QUOTED BY MECHANIC. I SUBMITTED AN EARLY ONE COMPLAINT BUT THE SYSTEM PUT IN 2001 IT WAS SUPPOSED TO BE 2004. 2004 PONTIAC GRAND PRIX NOT 2001, 2004. IT SHAKES A LOT WHEN YOU TRY TO DRIVE IT. I NEVER GOT A RECALL NOTICE ON ENGINE PROBLEM. I GOT ONE FOR THE KEY PROBLEM NEVER RECEIVED ANY THING ON BRAKES OR AIR BAGS AS BRAKES HAVE ALSO BEEN A BIG PROBLEM WITH CAR AS WELL AS ENGINE LEAKS WHY WAS I NOT NOTIFIED.!!!! I COULD HAVE HAD A FIRE.
Steering
Filed Sep 26, 2016160,000 milesMI
1ST PROBLEM IS STEERING WHEEL LOCKS UP EVERY KNOW AND THEN 2ND HIT A BUMP OR DRIVE OVER RXR TRACKS THE TRACTION LIGHT AND ABS LIGHT COME ON.
Structure › BodyCrash1 injured
Filed Sep 24, 2016MO
VEHICLE WAS TRAVELING NORTH, WENT TO TURN WEST, LOST CONTROL OF VEHICLE STRIKING A WOODEN BRIDGE GUARDRAIL AND EMBANKMENT BEFORE RETURNING TO ROADWAY. DAMAGE IS FRONTEND, HOOD, HEADLIGHTS, UNDERCARRIAGE, RIGHT FRONT WHEEL, STEERING COMPONENTS, ENGINE. DAUGHTER TRANSPORTED BY EMS
Electronic Stability Control (esc)
Filed Sep 20, 2016179,000 milesOH
SYSTEM FAILURE APPEARS ON DASHBOARD LIGHTS FLICKER UNABLE TO CONTROL CAR ON HIGHWAY..NOW HOME AND NOW WILL NOT EVEN START A SAFETY HAZARD
EngineFire
Filed Sep 12, 2016160,000 milesNC
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS RUNNING, THE VEHICLE CAUGHT FIRE UNDER THE HOOD. NO INJURIES WERE SUSTAINED AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER, DUE TO THE EXTENT OF THE FIRE, AN INVESTIGATION COULD NOT BE PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE VEHICLE WAS DESTROYED.
Complaints 1-50 of 454, newest first, reproduced as filed.
Going by the federal record, it is one of the Grand Prix years to avoid: owners filed 454 complaints, 2.1 times as many as a typical Grand Prix year. The most common complaint is about the engine (25%).
What is the most common problem with the 2004 Pontiac Grand Prix?
The engine: 112 of the 454 complaints (25%) are about it. Owners most often say it smokes or smells of burning (20%), leaks oil or fluid (20%) and stalls (12%). The typical report comes at 124,000 miles.
How many recalls does the 2004 Pontiac Grand Prix have?
9 safety recalls on file with NHTSA, the most recent filed Oct 26, 2015. The largest, 14V400000, covered 5,877,718 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2004 Pontiac Grand Prix problems start?
Half of the complaints that record an odometer reading came in before 72,975 miles. For the engine the midpoint is 124,000 miles.
Has NHTSA investigated the 2004 Pontiac Grand Prix?
Yes, once. DP05010 ("UNSTABLE HEADLAMPS") was opened Dec 21, 2005 and closed Apr 10, 2006.
Are there service bulletins for the 2004 Pontiac Grand Prix?
The manufacturer filed 510 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (84), the engine (70) and the transmission (27). They include a service campaign, General Communication, filed Aug 26, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
2 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 26, 2015. Source: NHTSA Office of Defects Investigation.