Owners filed 1,108 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 7 times.
When it fails
06900069,000 milesMedian miles at failure
740 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
571
6
4
1
Engine
116
2
4
0
Power Train
97
1
1
0
Engine and Engine Cooling
45
0
0
0
Power Train › Automatic Transmission
28
0
0
0
Vehicle Speed Control
27
1
0
0
Air Bags
22
8
0
13
Unknown or Other
20
0
0
1
Steering
19
1
0
0
Engine and Engine Cooling › Engine
17
0
0
0
7 safety recalls
Part 573 reports
Electrical System › Ignition › Switch14V438000
Filed Jul 21, 2014649,353 vehiclesChrysler Group Llc
Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Risk. If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Electrical System13V175000
Filed May 7, 2013295,345 vehiclesChrysler Group Llc
Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Risk. If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy. Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Suspension09E039000
Filed Jun 19, 200944 vehiclesRock Krawler/Pure Performance Group, Inc
Defect. ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
Risk. THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
Remedy. ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module07V434000
Defect. ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Risk. THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy. DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper07V415000
Defect. ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Risk. THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy. DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module06V493000
Filed Dec 29, 200650,665 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Risk. THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy. DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
What owners reported
Newest filings
Electrical System
Filed Apr 9, 2026192,000 milesMS
The contact owns a 2007 Jeep Grand Cherokee. The contact stated after the ignition switch was replaced under NHTSA Campaign Number: 14V438000 (Electrical System), the vehicle started making an abnormally loud sound at startup. The vehicle was taken to Auto Zone; however, no diagnostic trouble code was retrieved. The vehicle not diagnosed or repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 192,000.
Service BrakesFire
Filed Jun 4, 2025IN
I was driving and wrecked into a sign because I was unable to stop and the vehicle caught on fire under the hood.
Exterior LightingCrash
Filed Apr 22, 2025MI
I was pulling into the gas station to get some gas. I'm used to use a 2-ft drive so what I could not lift my left foot to put pressure on the brake I used my right foot. It slipped off the brake and after the accelerator and I hit a small Pole stopping me from going into the gas station front door. Just could have been raised up to a work accident I had a couple weeks prior.
Electrical System
Filed Apr 9, 2025MI
When I'm driving down the road my car won't shut off. I have to pull over to the side of the road turn my key completely off and take it out put it back in and start it. It takes a couple of times to get it started as I have to move the key back and forth and then it will start. I did a check engine light check. And it is saying something about a Anti-Theft ignition problem. My headlights stay on all the time and blink when it is shut off.
Unknown or Other
Filed Apr 9, 2025MI
I have a warning light telling me to check my gas cap. I check out and nothing seems to be wrong. But I do go through a lot of gas. I don't know if there needs to be a new gas cap put on or if it's part of the fuel system
Electrical System
Filed Jan 13, 2025180,000 milesAL
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V438000 (Electrical System) by the previous owner; however, the recall repair failed to prevent the failure from occurring. The contact stated that while driving at various speeds, the vehicle momentarily lost automotive power and occasionally shut off while idling. The local dealer informed the contact that the parts needed to repair the vehicle were not available. Additionally, the contact attempted to temporarily repair the vehicle with an after-market part; however, the failure reoccurred. The vehicle was not repaired due to parts not being available. The vehicle was towed to an independent mechanic where the crankshaft sensor was replaced; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.
Electrical System
Filed Nov 19, 2024113,000 milesAZ
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle intermittently failed to start up after several attempts. The contact stated that there were several unknown warning lights illuminated. The vehicle was taken to the dealer on several occasions, and the contact was informed that the failure could not be duplicated. The vehicle was not diagnosed or repaired and remained with the dealer. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V438000 (Electrical System). The contact related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.
Service Brakes, Hydraulic
Filed Jun 11, 2024100,000 milesIA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at undisclosed speeds, the contact became aware that the front brakes were separating. The contact stated that the air bag warning light was illuminated. The local dealer was contacted and advised that the vehicle was not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V168000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Tires › Sidewall
Filed Apr 22, 2024189,000 milesWI
The contact's granddaughter owns a 2007 Jeep Grand Cherokee equipped with Cooper Tires, Tire Line: Discoverer EnduraMax, Tire Size: P245/65/R17, DOT Number: [XXX] . The contact stated while the driver was driving at 70 MPH, the rear passenger's tire had a blowout. The driver was able to pull to the side of the road. The vehicle was towed to the residence, where the tire was inspected, and the contact became aware that the tire had blown out at the sidewall. The manufacturer was notified of the failure, and the defective tire was shipped to the manufacturer for inspection. The manufacturer later informed the contact that the tire failure had been caused by a pinhole that gradually deflated the tire until the tire had the blowout; however, the contact stated that the TPMS did not indicate a loss of tire air pressure prior to the blowout, and that the failure had occurred abruptly. The manufacturer offered to partially reimburse the cost of the tire. The contact purchased a new tire from the dealer and replaced the tire himself. The vehicle failure mileage was approximately 189,000, and the tire failure mileage was approximately 4,000. The VIN was not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System
Filed Aug 15, 2023WI
Intermittent starting issues for 5+ years, multiple repairs with no resolution
Unknown or Other
Filed Dec 2, 2022FL
2007 Jeep Grand Cherokee inside door handles cannot be open any of the doors from the inside you have to open it from the outside because the plastic of the inside door handles are made of cheap plastic and Chrysler knows about it ever since 2005 to 2011 and never had a recall what concerns me with people have small children that you can't get out of the vehicle in a time of the emergency and it really concerns me if the vehicle ever caught on fire or flooded or underwater you can't get out and it's the death trap
Electrical System
Filed Nov 9, 2022NY
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while his daughter was driving approximately 50 MPH, the instrument panel lost functionality and became inoperable. The contact stated that radio was also inoperable. The contact stated that after parking the vehicle overnight, it was discovered that the passenger’s side air bag had deployed. The vehicle had not been taken to the dealer, but the dealer was contacted by phone. The contact was informed that the failure was a known issue and that an unknown computer or software needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Electrical System
Filed Sep 30, 2022NJ
Vehicle will not start randomly. The battery has been checked, the relays and fuses have been checked, the starter has been replaced, and the fuel pump and fuel filer have been checked. The issue continues sporadically and leaves the driver stranded. There is an known issue with the ignition switch on these Jeeps as my 2008 Jeep Cherokee was recalled for this reason but there is no recall for the 2007 for this same reason.
Electrical System
Filed May 18, 2022NY
2007 Jeep Grand Cherokee 4.7L when driving on roadway the rpm go up down and then the Jeep shot off and then put the vehicle in neutral and turn the key start and the vehicle up and when driving again and the start again and took the vehicle to Jeep dealer and there don’t find anything wrong.
Electrical System
Filed Mar 14, 2022142,000 milesMA
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that upon pushing the START button to start the vehicle, the vehicle failed to start. The dealer was notified of the failure and informed the contact that she would be responsible for the towing expense and for the repair of the vehicle as the vehicle was out of warranty. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V438000 (Electrical System) which she associated with the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 142,000.
Engine
Filed Jan 10, 2022170,000 milesNC
The contact owns a 2007 Jeep Grand Cherokee. The contact stated while at a stop sign and attempting to accelerate, the vehicle stalled. There were no warning lights illuminated. The battery was previously replaced. The vehicle was towed to an independent mechanic and the contact was made aware of a faulty ignition switch. The vehicle was towed to the local dealer who informed the contact that the wires were loose. The mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer however, no further assistance was provided. The approximate failure mileage was 170,000.
Electrical System
Filed Sep 16, 2021GA
When I am driving, all of the lights on my dash come on. Seatbelt, check engine, brakes, low tire pressure etc. The stay on for a couple of seconds. Then EVERYTHING turns off for about half a second. Gas gauge, rpm, speedometer all go down to zero, which is how it is when I turn the jeep off. While I'm still driving and going 45 mph! Then every thing turns back on. It happened about 5 months ago once. Then today it happened about 15 times as I drove home from my mother's house, which is about 7-9 miles from my house.
Exterior Lighting
Filed Aug 30, 2021TX
Went in for inspection and found out my vehicle has a small gas leak and turn signal and stomp lamps not working brake lights not working and emission system -obdii system faults
Electrical System
Filed Apr 14, 202194,500 milesPA
WHILE DRIVING THE JEEP ON THE INTERSTATE AT 65 MPH LOST ALL POWER WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND AFTER A MINUTE IT RESTARTED IT HAS DONE IT NUMEROUS TIMES SOMETIMES SITTING AT A TRAFFIC LIGHT SOMETIMES DRIVING 25 MPH THROUGH TOWN THERE IS NO WARNING NO DASH SIGNS OF ANYTHING WRONG VEHICLE JUST SHUT OFF LOSE ALL POWER TERRIFYING TOOK IT TO A JEEP DEALER COULDN'T DUPLICATE THE PROBLEM ALSO THE RADIO PLAYS AND THE DASH DISPLAY DOES NOT LIGHT UP MY POWER WINDOWS WILL GO UP AND DOWN BY THEMSELVES AND END UP HALFWAY. I ONLY BEEN ABLE TO DRIVE THE CAR SHORT DISTANCES BECAUSE OF THE FEAR OF DEATH LOSE BREAKING AND STEERING. HAVE SEEN OTHER COMPLAINTS WITH THE SAME ISSUES ON THE INTERNET WHY IS THIS VEHICLE ALLOWED TO BE ON THE ROAD
Electrical System
Filed Apr 5, 2021226,000 milesMI
I WOULD BE DRIVING DOWN THE ROAD AND MY JEEP WILL SHUT OFF ALL BY ITSELF AND THEN TURN BACK ON ALL WHILE DRIVING DOWN THE EXPRESSWAY DOING 75MPH MY STEERING WHEEL AND LIGHTS AND BREAKS WOULD ALL LOCK UP THEN THE JEEP WOULD JUST POP BACK ON AND THEN THE RPM'S WOULD BE REALLY HIGH SO I WOULD HAVE TO HIT THE BREAKS TO SLOW WAY DOWN SO MY JEEP WOULDN'T BLOW UP ON ME . I'VE TAKEN IT TO LIKE 5 MECHANICS AND THEY CAN NOT FIGURE WHAT'S WRONG WITH IT . THEN ALSO I CAN GET IN MY JEEP AND START IT AND MY RADIO AND BACKUP CAMERA WON'T WORK AND SOME OF MY GAGES WOULDN'T REGISTER WHEN I START IT UPS DON'T START GOING DOWN THE ROAD SO I WILL HAVE TO PULL OVER SHUT MY JEEP OFF AND PULL THE KEY OUT AND OPEN THE DOOR TO MAKE SURE EVERYTHING IS OFF THEN PUT THE KEY CAN IN AND RESTART IT AND SOMETIMES IT WILL WORK AND SOMETIMES I WILL HAVE TO DO IT A FEW TIMES TO GET IT TO WORK .
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 21, 2014. Source: NHTSA Office of Defects Investigation.