Page 3 of 23 · complaints 101–150 of 1,109

2007 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Electrical System
Filed Jul 13, 2017108,000 milesMD

TAKATA RECALL ALL THE DASH LIGHTS COME ON FROM BATTERY,CHECK ENGINE,LOW TIRE PRESSURE, CODE READ 0411 & WELL NOT PICK UP SPEED.

Electrical System
Filed Jun 30, 2017100,000 milesCA

2007 JEEP 5.7L. CAR STALLS ON ACCELERATION FROM STOPS. INTERMITTENT. MOSTLY WHEN AIR IS ON. 80 DEGREES AND UP. MOSTLY AFTER CAR HAS BEEN DRIVEN, THEN PARKED A FEW MINUTES THEN THEN ACCELERATED. SO DANGEROUS. HAVE REPLACED PLUGS AND WIRES, OIL, CRANKSHAFT POSITION SENSOR,ASD RELAY FUSE. NOW WHAT? SPENT NOW $ 2000 ON FIXES. DEALER CAN'T SOLVE IT. I READ OTHERS WITH SAME CAR HAVE THE SAME. CODE B2185 IS SHOWING. CHRYSLER SHOULD BE SUED FOR KNOWING THE CAUSE AND NOT FIXING IT DUE TO THE COST. I WANT TO JOIN THE CLASS ACTION SUIT WHILE I AND MY FAMILY ARE STILL ALIVE!

Exterior Lighting
Filed Jun 30, 2017107,000 milesOH

SOMETIMES WHEN DRIVING AT NIGHT WITH THE BRIGHT LIGHTS ON AND YOU PULL THE LEVER BACK TO DIM THEM TO ONCOMING TRAFFIC THE HEADLIGHTS TURN OFF TOO, LITERALLY LEAVING YOU IN THE DARK. IT HAPPENED LAST NIGHT AND HAS HAPPENED SEVERAL TIMES IN THE PAST. I FEEL THIS IS A VERY DANGEROUS AND SCARY SITUATION THAT SHOULD NEVER HAPPEN!

Structure › Body
Filed May 28, 2017154,000 milesCA

ADDENDUM TO COMPLAINT #10991940 FILED 5-27-17. PART NUMBER 5HS27BDXAN. SEE PHOTO BELOW.

Structure › Body
Filed May 27, 2017154,000 milesCA

USING THE GRAB BAR ON THE DRIVER'S SIDE, PLASTIC COSMETIC HOUSING MOVED AND WAS NO LONGER STABLE. UPON REMOVAL OF THE PLASTIC HOUSING, WE FOUND THE PLASTIC SUPPORT AROUND THE SCREW HAD SPLIT IN HALF, ALLOWING THE UNIT TO MOVE WHEN USED. GRAB BAR IS HEAVILY USED TO ASSIST GETTING INTO THE VEHICLE. ORDERED NEW GRAB BAR, A DODGE RAM PICKUP OWNER WAS IN JEEP PARTS DEPT, ORDERING ONE FOR HIS TRUCK. HOW MANY MORE HAVE BEEN REPLACED, NEEDS TO BE STRONGER TO SUPPORT THE WEIGHT OF A DISABLED PERSON GETTING INTO THE CAR/TRUCK.

Suspension
Filed May 8, 2017118,000 milesPA

WHILE DRIVING CAR DEVELOPS WOBBLE. ACCELERATING OR PUTTING CAR IN NEUTRAL HAS NO EFFECT. I REPLACED FRONT ROTORS, CALIPERS AND BRAKE HOSES TO NO AVAIL.

Electrical System
Filed May 5, 2017FL

THIS IS THE THIRD TIME I RECEIVE A LETTER ON THE MAIL FROM JEEP NAMED AS "IMPORTANT SAFETY RECALL INFORMATION" STATING THAT MY CAR HAS BEEN RECALLED DUE TO A DEFECT RELATING TO MOTOR VEHICLE SAFETY, MORE SPECIFICALLY: UNINTENDED CHANGE IN IGNITION SWITCH POSITION THAT IMPLIES A SAFETY RISK. I WENT ON THE SAFECAR.GOV SITE TO CONFIRM THE STATUS OF MY RECALL AND IT SAYS THAT THERE IS A RECALL IN EFFECT ON MY CAR MODEL BUT UNFORTUNATELY JEEP DOESN'T HAVE THE PART REPLACEMENT YET. I WANT THIS PROBLEM FIXED ASAP.

Electrical System
Filed Apr 21, 2017WA

VEHICLE HAD AN IGNITION SWITCH RECALL (P41) WHICH WAS REPLACED BY DEALER. AFTER REPLACEMENT PART FAILED AND VEHICLE WAS TOWED TO DEALER FOR REPAIR MARCH 4, 2017. DEALER INFORMED ME THAT THE REPLACED IGNITION COIL HAD FAILED AND THEY WOULD FURTHER REPAIR AS PART OF RECALL. VEHICLE, 7 WEEKS LATER, IS STILL NOT REPAIRED. I HAVE ESCALATED MY CASE FROM THE DEALERSHIP TO JEEP NATIONAL AND VEHICLE STILL NOT REPAIRED WITH NO UPDATE. I WAS INFORMED DURING THIS PROCESS THAT MY CAR IS A "ONE-OFF", THE REPLACEMENT RECALL PART THAT WAS INTENDED FOR MY VEHICLE DOES NOT WORK IN MY VEHICLE AND THAT JEEP IS FURTHER RESEARCHING HOW TO REPAIR. I AM FILING A COMPLAINT DUE TO TIMELINESS OF REPAIR. WHILE RECALL REPAIR HAS BEEN FREE OF CHARGE, ORIGINAL PART REPLACEMENT TOOK LESS THAN ONE DAY. DEALERSHIP HAS BEEN EVALUATING RECALL PART FOR SEVEN WEEKS AND STILL DO NOT HAVE ANY INFORMATION OF WHEN VEHICLE WILL BE REPAIRED/RETURNED. JEEP ORIGINALLY OFFERED A LOANER VEHICLE WHICH I TURNED DOWN AS I WAS TOLD REPAIR WOULD BE ONLY A COUPLE OF DAYS. I HAVE NOW REQUESTED SEVERAL TIMES FOR A COMPARABLE LOANER VEHICLE WHILE JEEP IS STILL EVALUATING THE REPAIR. JEEP WILL NOT PROVIDE A LOANER VEHICLE AND I AM TOLD IT IS BECAUSE MY CAR IS NO LONGER UNDER WARRANTY. WHILE I UNDERSTAND WARRANTIES, JEEP HAS MY CAR BECAUSE OF FAILED RECALL REPLACEMENT PART AND THEY WILL NOT PUT IN ORIGINAL PART DUE TO RECALL. JEEP ALSO CLOSED OUT THE RECALL ON MY VEHICLE. PLEASE ADVISE.

Engine
Filed Feb 27, 201791,000 milesIN

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE AND THE ENGINE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AFTER FEW MINUTES WHEN RESTARTED, THE VEHICLE THEN OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

Power Train
Filed Feb 10, 201785,000 milesCT

TRAVELING ON I 95 . CAR ENGINE LIGHT CAME ON AND CAR SHIFTED INTO A GEAR THAT FELT NEUTRAL. I PUT THE HAZARD LIGHTS ON AND SLOWLY MOVED OVER. BASICALLY DOVE OFF EXIT IN NEUTRAL. ENGINE OFF AND RESTARTED. OK FOR A WHILE THEN HAPPENED AGAIN. GARAGE SAID THAT PART IS BACK ORDERED WHICH IS ALARMING TO ME. IS THIS A FREQUENT PROBLEM?

Power Train
Filed Feb 10, 201778,000 milesIN

THIS IS MY SECOND TIME IN 10 YEARS REPLACING THE GEAR SHIFT IN THE TRANSMISSION IN THIS VEHICLE.. THE GEAR SHIFT GOES OUT EVERY 5 YEARS.. IT STARTS WITH THE ENGINE LIGHT COMING ON THEN ALL THE GEARS HAVE THE CIRCLE AROUND ALL THE GEARS . FOR EXAMPLE IT LIKES LIKE I'M IN DRIVE, REVERSE, PARK AND NEUTRAL. WHEN I'M PARKED. THEN FROM THERE IF I' HAVE TO STOP OR YIELD FOR AND REASON IT'S SOMETIMES HESITANTE TO MOVE. VERY SCARY

Electrical System
Filed Jan 13, 201719,000 milesTX

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE ISSUE WAS UNABLE TO BE DUPLICATED; HOWEVER, THE ELECTRONIC CHIP MODULE WAS REPLACED. THE VEHICLE WAS SERVICED PER A TECHNICAL SERVICE BULLETIN, BUT THE ISSUE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

Electrical System
Filed Jan 10, 2017141,000 milesOH

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY START, AN ABNORMAL ANTI-FREEZE ODOR WAS PRESENT INSIDE THE VEHICLE, AND THE SHIFTER WAS DIFFICULT TO OPERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000.

Electrical SystemCrash
Filed Jan 10, 2017125,000 milesWI

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A RIGHT TURN, THE VEHICLE STALLED. AS A RESULT, THE CONTACT CRASHED INTO A STOP SIGN AND THE BUMPER OF THE VEHICLE DETACHED. THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Unknown or Other1 injured
Filed Dec 31, 2016100,000 milesCA

REAR LIFT GATE CYLINDERS FOR THE BACK DOOR DO NOT WORK IN COLD - 50 DEGREES OR COOLER WEATHER. THEY DO NOT KEEP THE DOOR UP AND MANY TIMES THE BACK DOOR ALMOST OR DID COME CRASHING DOWN ON MY HEAD. THIS IS NOT A ONE TIME INCIDENT. THIS IS A SAFETY HAZARD WHICH COULD RESULT IN A POSSIBLE CONCUSSION, FRACTURED SKULL OR BROKEN NECK. LUCKILY THE LAST TIME SOMEONE SAW IT ALMOST CRASH ON MY HEAD WHILE UNLOADING GROCERIES THEY PICKED UP THE GATE BEFORE IT HIT MY HEAD. PRIOR INCIDENTS RESULTS IN THE DOOR HITTING MY HEAD.

Engine
Filed Dec 27, 201690,000 milesIL

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS SHIFTED TO THE NEUTRAL POSITION BUT THE VEHICLE CONTINUED TO REV AND THE ACCELERATOR PEDAL WAS STUCK. THE VEHICLE WAS TURNED OFF AND IN WHILE IN PARK, THE ACCELERATOR PEDAL REMAINED STUCK. THE VEHICLE WAS ABLE TO RESTART AND OPERATE CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Electrical System
Filed Dec 8, 2016191,000 milesMD

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY LOST ALL POWER. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN COMPUTER AND THROTTLE BODY NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,000.

Electrical System
Filed Oct 31, 2016NY

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 17, 201682,000 milesPA

LEFT TURN SIGNAL REMAINS ON WITH SWITCH IN NEUTRAL POSITION AT ALL TIMES

Vehicle Speed Control
Filed Oct 7, 201675,000 milesIL

I AM WRITING IN REGARDS TO A POSSIBLE NEW RECALL ON THE 2007 JEEP CHEROKEE LAREDO. THE VEHICLE HAS BEEN ACCELERATING SEVERAL TIMES NOW WHEN YOU TAKE YOUR FOOT OFF THE GAS. ON 9/22/16 THE VEHICLE WAS ACCELERATING RAPIDLY FOR 15 SECONDS EVEN WHEN I HAD MY FOOT ON THE BRAKE PADDLE TRYING TO STOP THE VEHICLE. I HAVE SOME RECORDINGS AND NEXT TIME THIS HAPPENS AGAIN I WILL BE RECORDING MORE FOOTAGE TO SHOW THAT THERE IS A PROBLEM WITH THE ACCELERATION ON THE 2007 JEEP CHEROKEE LAREDO. I WOULD LIKE TO POINT OUT THAT AFTER THE RECALL OF P41/NHTSA 14V-438 WAS COMPLETE AND THE IGNITION SWITCH WAS REPLACED I HAVE STARTED TO HAVE PROBLEMS. FIRST THE NEW PART THAT WAS REPLACED CAUSED THE SHORT IN THE VEHICLE WHICH CAUSED THE VEHICLE NOT TO START. THIS WAS FIXED ON MY COST AND NOW THE VEHICLE ACCELERATES BY ITSELF AND IT IS VERY DANGEROUS.

Engine
Filed Oct 6, 201668,000 milesCA

DROPPED A VALVE SEAT AND DESTROYED THE ENGINE. HEAD AND PISTON DAMAGE. NORMAL EVERY DAY DRIVING. THIS IS THE SECOND JEEP ENGINE IN THIS CAR THAT BLEW UP AT 70K MILES.

Service Brakes
Filed Sep 20, 2016156,843 milesTX

THE ORIGINAL PROBLEM WAS A BATTERY LIGHT THAT CAME ON WHEN THE CAR WAS BEING DRIVEN DURING A LIGHT RAIN. THE SOLUTION SUGGESTED BY OUR NORMAL MECHANIC (WHO IS VERY GOOD AND HAS SERVICED THE CAR FOR YEARS) WAS TO REPLACE THE ALTERNATOR AND THEN IT WAS NOTED THE BATTERY WAS BAD. IT WAS REPLACED SINCE IT WAS THREE YEARS OLD. AFTER THE REPAIR THE CAR STARTED TO DIE INTERMITTENTLY WHILE BEING DRIVEN. THE CAR WAS TAKEN BACK TO THE MECHANIC WHO CHECK THE DIAGNOSTICS AND SAID IT APPEARED TO BE POINTING TO THE IGNITION SWITCH (BASED ON THEIR DIAGNOSTIC FLOWCHART). THE MECHANICS SERVICE TECHNICIAN WAS ABLE TO DUPLICATE THE STALLING IN THE VEHICLE WHEN HE DROVE IT. SUGGESTED WE TAKE BACK TO THE DEALER WHO HAD REPLACED THE IGNITION SWITCH TUMBLERS DURING THE RECALL FOR THIS VEHICLE LAST NOVEMBER. THE DEALER WANTED A $85 DIAGNOSTIC FEE TO JUST CHECK THE SWITCH. WE RECEIVED A DOWNLOAD OF THE DIAGNOSTIC CODES WHICH APPEAR TO BE RELATED TO MULTIPLE FAILURES OF IGNITION MODULES BUT THE DEALER REPORTED HIS SERVICE TECHNICIAN HAD NOT BEEN ABLE TO DUPLICATE THE FAILURE. HE THOUGHT IT MIGHT BE THE TIPM BUT WAS SURE IT WAS NOT THE SWITCH. HE WAS UNABLE TO TELL US WHAT THE FAILURE WAS AND SAID WE WOULD HAVE TO PAY FOR MORE DIAGNOSTICS IF HE WAS TO FIND OUT WHAT EXACTLY IT WAS. I TOOK IT BACK TO MY MECHANIC WHO REPLACED ALTERNATOR. HOWEVER, AS I WAS DRIVING THE CAR LAST SATURDAY IT DIED AFTER WE STOPPED AT A RAILROAD CROSSING WAITING ON A TRAIN AND THEN TRIED TO CROSS THE TRACKS AFTER THE ARMS HAD G

Electrical System
Filed Sep 7, 201680,000 milesFL

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM, IGNITION), BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Engine
Filed Sep 7, 2016130,000 milesWA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V4380000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO THE MEDIAN. THE VEHICLE WAS ABLE TO RESTART AFTER VARIOUS ATTEMPTS. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Aug 26, 201694,201 milesWI

SOON AFTER THE P41 IGNITION SWITCH RECALL, WHILE DRIVING 1 MILE, THE INSTRUMENT CLUSTER GAUGES STOPPED WORKING-SPEEDO, GAS, ETC , ALL WARNING LIGHTS ILLUMINATED . INFORMATION MESSAGES IN THE IC NOTED "SERVICE REQUIRED : AND TRANSMISSION -OVER THE TEMPERATURE ALLOWED U1403,U1411,U110E, U110F AND OTHERS ALL IMPLAUSIBLE SIGNALS TO IC. WHILE DRIVING TRANSMISSION AN ROAD SPEED DECREASED IMMEDIATELY WHILE AT SPEED AND ENGINE AND TRANSMISSION TO NOT OPERATE IN A PREDICTABLY SAFE OPERATION. THESE ARE THE SYMPTOMS THAT THE RECALL WAS TO REPAIR. WHAT IS THE NEXT STEP?

Electrical System
Filed Aug 23, 2016NY

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Aug 12, 201693,200 milesVA

I OWN A 07 GRAND CHEROKEE WITH A 5.7L V8 HEMI. I LOVED THAT TRUCK AND TOOK GREAT CARE OF IT. NEARLY 10 MONTHS AGO I HAD A VALVE SEAT DROP WITHOUT WARNING AT 92K MILES AND NOW I NEED A NEW ENGINE. THERE WERE NO WARNING SIGNS LEADING UP TO THE FAILURE AND I KEPT VERY GOOD CARE OF THE VEHICLE. AFTER DRIVING FOR 15 MINUTES I STOPPED AT A STORE TO GET MATERIALS, WHEN I RETURNED AND TRIED TO START THE VEHICLE, THE ENGINE WOULDN'T TURN OVER. IT HASN'T STARTED SINCE THAT DAY. IT WAS TOWED TO A CHRYSLER DEALERSHIP AND $150 LATER THEY LET ME KNOW WHAT THEY "THOUGHT" THE ISSUE WAS, BUT I WAS STILL INFORMED THE ONLY WAY TO CONFIRM I NEEDED A NEW ENGINE WAS TO CHARGE ME $1,500 TO TAKE THE ENGINE APART AND "DIAGNOSE" THE ISSUE, NOT FIX IT. THEY KNEW WHAT THE ISSUE WAS AND STILL TRIED TO CHARGE ME FOR IT. ON TOP OF THAT EVERY CHRYSLER REPRESENTATIVE AND MAINTENANCE PERSON I'VE TALKED TO ABOUT THIS ISSUE (4) HAVE BEEN COMPLETELY UNHELPFUL, TO THE POINT OF BEING RUDE. AFTER HAVING THE VEHICLE TOWED TO AN INDEPENDENT SERVICE CENTER, I WAS QUOTED NEARLY $8,000 FOR A NEW ENGINE AND THEY CAN'T EVEN GUARANTEE THE ISSUE WON'T OCCUR AGAIN SINCE THEY HAVE THE SAME PARTS. I SIMPLY CAN'T AFFORD THAT AMOUNT OF WORK, SO NOW I'M JUST MAKING PAYMENTS ON A DEAD TRUCK THAT'S OF NO USE TO ME. FCA IS A JOKE OF A COMPANY, AND THEY NEED TO MAKE THIS RIGHT.

Power Train
Filed Aug 8, 201613,000 milesMI

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE MAKING A LEFT TURN, THE VEHICLE SUDDENLY BEGAN TO HESITATE, SHOOK, AND FAILED TO ACCELERATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY 1 1/2 YEARS LATER. THE CONTACTED INDICATED THAT THE TRANSMISSION SHIFT MECHANISM WAS REPLACED A SECOND TIME AND EVENTUALLY FAILED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. UPDATED 10/18/16*LJ *TR

Engine
Filed Aug 6, 201698,000 milesMI

THE TRANS STRUGGLES TO SHIFT THROUGH EVERY GEAR AND WONT SHIFT PAST 3RD GEAR, SOMETIMES EVEN STALLING ME IN TRAFFIC. FEELS LIKE IT DOESN'T CATCH THE NEXT GEAR WHEN ACCELERATING. THERE HAVE BEEN TIMES WHEN I'VE BEEN STOPPED AT A LIGHT AT AN INTERSECTION AND WHEN I GO TO ACCELERATE, THE ENGINE WILL JUST REV AS IF IT'S IN NEUTRAL, BUT IT'S NOT. THEREFORE, THE ACCELERATION IS VERY WEAK. WHEN SWITCHING FROM PARK TO DRIVE, IT EITHER DOESN'T FULLY CLICK INTO DRIVE OR IT SELECTS ALL GEARS (PRND) IN WHICH I THEN HAVE TO PARK THE CAR AND SHUT IT OFF, THEN RETRY A MINUTE LATER. I DON'T DRIVE THE VEHICLE AS A MANUAL SO THERE SHOULD BE NO REASON FOR IT TO STALL, BUT I'M PRETTY SURE THE ISSUE STEMS FROM THE MAIN COMPUTER IN THE SHIFTER MODULE. AT TIMES, IT SEEMS LIKE THE VEHICLE IS EXPECTING ME TO SHIFT IT FROM GEAR TO GEAR, THEN IT FINALLY CLICKS AND MOVES TO THE NEXT GEAR ON ITS OWN.

Vehicle Speed Control
Filed Aug 3, 2016100,550 milesMI

MY DAUGHTER WAS DRIVING HER 2007 JEEP GRAND CHEROKEE WHEN IT SUDDENLY ACCELERATED AND THEN SLAMMED ON THE BRAKES TWICE. THE RPMS WERE 6000 OR 7000.

Engine
Filed Jul 26, 2016148,000 milesMI

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER REFUSED TO SCHEDULE AN APPOINTMENT FOR TWO WEEKS DUE TO THE VOLUME OF REPAIRS THAT NEEDED TO BE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Jul 20, 201638,000 milesHI

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START FOR FIFTEEN MINUTES. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Power Train
Filed Jul 7, 201680,000 milesIL

THE TRANSFER CASE ON MY VEHICLE (2007 JEEP SRT) WENT OUT. I TOOK TO TWO REPAIR SHOPS AND DEALER AND EVERY PLACE INDICATED THAT THIS HAS BEEN A LONG STANDING ISSUE WITH THESE VEHICLES. I THEN FILED A COMPLAINT WITH CHRYSLER AND THE CASE MANAGER INDICATED THAT MY COMPLAINT WOULD STAY INTERNAL AND COULD NOT ADVISE ME ON WHERE TO FILE A COMPLAINT FOR A SAFETY OR MECHANICAL DEFECT. I THEN DID SOME RESEARCH AND IT APPEARS IT SHOULD GO THE NHTSA. WITH SUCH A COMMON DEFECT AND WITH SUCH A LARGE SCALE ISSUE (DEALERSHIP HAS PART FOR SALE FOR $4000-$6000 NOT INCLUDING LABOR) I DO FEEL THIS SHOULD BE CONSIDERED A RECALL.

Engine
Filed Jun 22, 201680,000 milesNC

VEHICLE HAS HAD THE IGNITION RECALL DONE. IN THE HOT WEATHER, YOU CAN'T RUN THE AIR CONDITIONING AS THE CAR WILL INDISCRIMINATELY STALL WHEN YOU COME TO EITHER A STOP LIGHT OR A YIELD. CAR HAS TO BE PUT IN PARK AND RESTARTED. LAST WEEK, WHEN MERGING ONTO A HIGHWAY, RPMS WENT ALL THE WAY DOWN. HAD TO FLOOR THE CAR TO GET GOING AND IT KNOCKED VERY HARD. HAD JEEP DEALER LOOK AT THIS SEVERAL TIMES AND THEY KEEP SAYING THERE'S NOTHING WRONG WITH THE CAR. THERE IS A PROBLEM HERE THAT JEEP IS NOT ADDRESSING. THEY DON'T WANT TO GIVE A FAIR BUY BACK PRICE ON THE CAR, KNOWING WE HAVE A 19 YEAR OLD DRIVING THE VEHICLE. OUR LOCAL MECHANIC HAS SAID THIS IS A VERY UNSAFE CAR AND HE WOULDN'T PUT HIS FAMILY IN IT. JEEP DEALERS DON'T WANT TO FACE THE PROBLEM OR ADDRESS IT. THIS HAS BEEN AN ISSUE FOR OVER A YEAR, BUT BECOMES MORE APPARENT IN SUMMER MONTHS OF HOT WEATHER.

Engine
Filed Jun 21, 201675,000 milesWA

THE DIESEL ENGINE JEEP PUT IN GRAND CHEROKEES, THE 3.0 LITRE MERCEDES-BENZ ENGINE, HAS A "SWIRL VALVE" PROBLEM AND HAS SINCE IT TURNED 75,000 MILES. IT CAUSES THE CAR TO NOT ACCELERATE PROPERLY AND IS VERY DANGEROUS WHEN PULLING OUT INTO TRAFFIC AND GOING UP HILLS. IT ALSO MAKES THE GAS MILEAGE TO PLUMMET. REPAIRS WERE TOLD TO ME BY THE DEALER TO BE $5,800. WE CANNOT AFFORD TO REPAIR THIS CAR. THE DEALER TOLD US THE ENGINE WOULD GO 300,000 MILES, NO PROBLEM.

Electrical System
Filed Jun 7, 2016AK

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE DEALER INDICATED THAT THE REPAIR WOULD NOT BE COMPLETED DUE TO THE CONTACT HAVING AN AFTERMARKET AUTO STARTER IN THE VEHICLE. THE DEALER PROVIDED NO RECOMMENDATION AND THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE VEHICLE WOULD BE SCHEDULED FOR A RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Jun 6, 2016IL

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER AFTER THE DEALER COMPLETED A REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT WAS NOT EXPERIENCING A FAILURE BEFORE THE RECALL REPAIR WAS COMPLETED. THE MANUFACTURER'S RECALL REMEDY DID NOT PROVIDE A SOLUTION AND THE VEHICLE CONTINUED TO RANDOMLY EXPERIENCE THE SUDDEN LOSS OF POWER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/04/16*LJ

Engine
Filed May 27, 201662,000 milesPA

TOOK IN JAN '15 FOR RECALLS - THEY ONLY FIXED 1 OF THE 3 (I HAD MADE AN APPT FOR ALL) IN DEC '15 IT KEPT LEAVING ME STRANDED AS THE RECALLS HAD NOT BEEN FIXED. THEY FINALLY FIIXED THE OTHER 2 (SERVICE 4 WHEEL DRIVE AND IGNITION SWITCH. I CALLED 3 WEEKS AGO AS IT KEPT SAYING "SERVICE 4 WHEEL DRIVE" AND SEVERAL TIMES SHIFTED ITSELF INTO 4 WHEEL LOW. NOW IT WON'T START AND IS STUCK AGAIN. LESS THAN 60,000 MILES AND IT IS WORTHLESS.

Electrical System
Filed May 24, 2016NY

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed May 16, 201661,000 milesLA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED AND STOPPED. IT TOOK NUMEROUS ATTEMPTS TO GET THE VEHICLE TO START OR FOR IT TO TURN TO THE OFF POSITION. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

Electrical System
Filed May 16, 201661,900 milesLA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE STARTED TO OCCUR AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,900.

Power Train
Filed May 16, 201647,200 milesCT

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE'S ACCELERATION SEIZED. THE CONTACT HAD TO SHIFT TO NEUTRAL THEN BACK TO DRIVE IN ORDER TO REGAIN ACCELERATION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE EXPERIENCED THE SAME FAILURE APPROXIMATELY TEN TIMES. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIFTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,200.

Fuel/Propulsion System
Filed May 14, 201662,000 milesNY

REAR CORNERS OF THE FUEL TANK CORRODE DUE TO DESIGN OF TANK AND TANK MOUNT, TANK PROTECTION ARMOUR. DIRT, MOISTURE, MUD, ROAD SALT, ETC GET TRAPPED IN BETWEEN STEEL TANK AND STEEL CRADLE AND TANK CORRODES. THIS CAUSES PIN HOLES IN THE TANK, AND EVENTUALLY LARGER HOLES, OR LARGER AREAS OF WEAK CORRODED METAL.

Fuel/Propulsion System
Filed May 13, 2016103,000 milesCO

DESIGN TRAPS CRUD BETWEEN THE SKID PLATE AND FUEL TANK. OVER TIME, REMOVES THE PAINT AND CAUSES CORROSION. HOLE IN FUEL TANK CAUSES LOSS OF FUEL. JEEP IS SELLING $1,650 REPLACEMENT TANKS AT A RATE OF 5 PER WEEK. OTHERS ARE TRYING TO REPAIR THE TANK. SEE JEEP FORUM: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/RUSTED-OUT-CRD-TANK-3106977/

Electrical System
Filed May 12, 2016PA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed May 11, 2016KY

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER AND MANUFACTURER WERE UNABLE TO PROVIDE THE PART AND REMEDY FOR THE RECALL REPAIR FOR LONGER THAN TWO YEARS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/29/16*LJ UPDATED 07/06/16.*JB

Wheels
Filed May 10, 201633,603 milesTN

I WAS DRIVING STRAIGHT AT APPROX 35 MPH ON A RURAL STREET WHEN THE FRONT LEFT TIRE PRESSURE DROPPED TO 1 PSI. AFTER INSPECTION I DISCOVERED THAT THE TIRE HAD SIDE WALL SEPARATION NEARLY AROUND THE ENTIRE TIRE.

Electrical System
Filed May 6, 2016OH

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed May 4, 2016IL

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed May 3, 2016PA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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