“In december 1996 I was ran over by my jeep grand cherokee in my driveway after it jumped back into gear from park. I reported this issue immediately to the anchorage alaska dealer who had to fix the drivers door that had been destroyed in the event and he stated there was not a problem with the gearshift. I had also reported the issue here on the NHTSA web site in january of 1997.”
Owner complaint, filed Sep 27, 2016 at 20,000 miles
“The vehicle slipped out of park and into reverse while running. I had both feet on the groound and was moving to the rear door when it began to move. I coukd not shut the car off as I had my six week old in the car with me and the temperatures were in the 1990's.*ak”
Owner complaint, filed Jul 23, 2002
Complaints and recalls over time
By year of filing
All complaintsAbout the transmissionRecall (red: the transmission)NHTSA investigation opened
Complaints about the 1996 Grand Cherokee peaked in 2001, with 248 filed that year. Owners had filed 210 complaints about the transmission before the first recall that covers it, 02V053000 in February 2002; 38 more have come in since. In 2024 owners filed 1 so far.
Filed Jun 19, 20131,560,000 vehiclesChrysler Group LLC
Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Risk. A fuel leak in the presence of an ignition source may result in a fire.
Remedy. Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.
Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.
Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Defect. NAPA AND CARTER REPLACEMENT FUEL PUMPS MANUFACTURED BY OTD, INC., AND DISTRIBUTED BY FEDERAL MOGAL, MAY HAVE AN IMPROPERLY INSTALLED CHECK VALVE. THE PART NUMBERS OF THESE PUMPS ARE P74697M AND P74708M. THEY WERE MANUFACTURED BETWEEN JULY 15 AND 27, 2002. THEY ARE FOR USE AS AFTERMARKET REPLACEMENT PARTS ONLY ON MODEL YEAR (MY)1995 AND 1996 JEEP GRAND CHEROKEE VEHICLES. THIS RECALL DOES NOT INVOLVE THE DAIMLERCHRYSLER CORPORATION OR ANY OF ITS PRODUCTS.
Risk. THE PRESSURE IN THE FUEL SYSTEM MAY EXCEED THE LIMITS OF THE FUEL SYSTEM COMPONENTS, POSSIBLY CREATING A FUEL LEAK AND RISK OF FIRE.
Remedy. IF YOU PURCHASED AN AFTERMARKET REPLACEMENT FUEL PUMP FOR YOUR MY 1995 OR 1996 JEEP GRAND CHEROKEE AFTER JULY 15, 2002, AND ARE NOT SURE WHETHER THE FUEL PUMP IS ONE OF THOSES INVOLVED IN THIS RECALL, YOU SHOULD CONTACT FEDERAL MOGAL AT 1-800-560-1400 TO MAKE ARRANGEMENTS TO HAVE YOUR VEHICLE INSPECTED AND REPAIRED IF NECESSARY FREE OF CHARGE.
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift02V053000
Filed Feb 15, 20021,620,000 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.
Risk. INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor00V136000
Filed May 10, 2000589,000 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.
Risk. THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
Remedy. DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.
Filed Jan 12, 199865,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH "QUADRA-TRAC" TRANSFER CASE, TEMPORARY SPARE TIRE, AND ANY OF 225/70R16, 225/75R16 OR 245/70R15 ROAD TIRES. WHEN THE TEMPORARY SPARE TIRE IS IN USE, THE FRONT AXLE CAN OVERHEAT.
Risk. AN OVERHEATED AXLE CAN FORCE AXLE FLUID OUT OF THE SEALS, INCREASING THE RISK OF A VEHICLE FIRE.
Remedy. DEALERS WILL REPLACE THE TEMPORARY SPARE TIRE WITH A FULL SIZED TIRE AND WHEEL.
Filed Mar 17, 199770,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH MEMORY SEAT OPTION. THE MEMORY SEAT MODULE WIRING HARNESS CAN COME IN CONTACT WITH THE SEAT SPRING, A LOW RESISTANCE SHORT CIRCUIT CAN DEVELOP RESULTING IN LOCALIZED HEATING.
Risk. THE LOCALIZED HEATING CAN RESULT IN IGNITION OF THE SEAT CUSHION MATERIAL AND A VEHICLE FIRE.
Remedy. DEALERS WILL RELOCATE THE MEMORY SEAT CONTROL MODULE AND WIRING HARNESS AND A PROTECTIVE SHIELD WILL BE INSTALLED ON THE SEAT FRAME.
Electrical System › Wiring › Fuses and Circuit Breakers95V193000
Filed Oct 11, 199532,000 vehiclesChrysler Corporation
Defect. THE FASTENERS WHICH SECURE THE ALTERNATOR CIRCUIT FUSE TO THE POWER DISTRIBUTION CENTER MAY HAVE AN IMPROPER CLAMP LOAD.
Risk. IMPROPER CLAMPING CAN RESULT IN ARCING AT THE CONNECTION POTENTIALLY CAUSING A FIRE IN THE ENGINE COMPARTMENT.
Remedy. DEALERS WILL REPLACE THE ALTERNATOR FUSE WITH A FUSE LINK AND ANY DAMAGE TO THE POWER DISTRIBUTION CENTER WILL BE REPAIRED.
All 12 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 8 name the 1996 Grand Cherokee.
Crash Related Fuel Tank FiresEngineering analysis EA12005Closed
Opened Jun 12, 2012Closed Nov 14, 2014Led to recall 13V252000fuel system
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact …
Crash Related Fuel Tank FiresPreliminary evaluation PE10031Closed
Opened Aug 23, 2010Closed Jun 14, 2012fuel system
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer …
Fuel Storage System Crash Related FiresDefect petition DP09005Closed
Opened Nov 6, 2009Closed Aug 23, 2010fuel system
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of …
Opened Oct 16, 2002Closed Feb 10, 2004door locks and latches
Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could account for their higher complaint rate.as a result, odi expanded the scope of this investigation to include all grand cherokee vehicles equipped with the subject hood latch assemblies.in performing ea02-029, it was determined that some of the secondary hood latches in the …
HOOD LATCHPreliminary evaluation PE02045Closed
Opened May 17, 2002Closed Oct 16, 2002body and frame
There is no summary currently available
ROLL-AWAY IN REVERSE WHEN PARKEDEngineering analysis EA01017Closed
Opened Nov 1, 2001Closed Dec 18, 2002Led to recall 02V053000transmission
Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether ?park? Has or has not been achieved.although the investigator was able to induce a ?false park? In the wj platform for 6 cyl. Vehicles, the level of difficulty was greater than that required for all zj models, and the …
INADVERTENT ROLLAWAY IN REVERSE PARKPreliminary evaluation PE01021Closed
Repair instructions the manufacturer sent its dealers for the 1996 Grand Cherokee. Not recalls: the fix is usually free only while the car is under warranty.
electrical system 16body and frame 14equipment 12transmission 12engine 10airbags 5seats 4trailer hitch 3
0006Warranty extensionFeb 18, 2000equipment
INFORMATION REGARDING EXTENDED WARRANTY FOR REFRIGERANT LEAKS IN THE A/C EVAPORATOR COIL ON SUBJECT VEHICLES. *TT
SPECIFICATIONS AND SERVICE PROCEDURES USED IN THE CURRENT SERVICE MANUALS ARE BEING REVISED TO PROVIDE IMPROVED DIFFERENTIAL BEARING LIFE. *YC
Showing the newest 6 of 12 bulletins about the transmission, and any warranty extensions or service campaigns.
What owners reported
Newest filings
Engine
Filed Feb 9, 2024NC
The contact owns a 1996 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The vehicle was able to restart immediately on some occasions and restarted after a while on other occasions. There was no warning light illuminated. Several independent mechanics replaced the fuel filter and the fuel pump and installed an unknown computer software on the vehicle; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Suspension
Filed May 23, 2023CO
The contact owns a 1996 Jeep Grand Cherokee. The contact stated that prior to purchasing the vehicle, he researched online and became aware that the VIN was included in NHTSA Campaign Number: 98V006000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and the contact was informed that the responsibility was on the consumer and the call was disconnected. The contact had not experienced a failure. Parts distribution disconnect.
Service Brakes
Filed Mar 19, 2021IL
THE INSPECTION RECALL ON MY 1996 JEEP GRAND CHEROKEE DID NOTHING TO FIX THE PROBLEM WITH PCM AND CATALYTIC CONVERTER SPECIFIED IN THE DEFECTIVE ISSUE WITHIN THE RECALLS ISSUED. THIS HARMS THE DRIVER, PEDESTRIANS, OTHER PASSENGERS AND MOTORISTS. THE TECH WHERE I WENT TO HAVE RECALL WORK PERFORMED ORDERED PARTS (SEE ATTACHMENT), BUT NOTHING WAS INSTALLED ON MY VEHICLE. ONLY "INSPECTED." THE TECH WAS TOLD OF DETAILED POOR PERFORMANCE AND SYMPTOMS OF A BAD PCM. SUCH AS SHIFTING, STALLING, FUEL ECONOMY & HARD TO START. THE JEEP IS NOT OPERATING OPTIMALLY & THIS COULD MEAN THERE ARE. OTHER PROBLEMS BETWEEN DIFFERENT SYSTEMS. ALL OF THESE ARE INDICATIONS OF A FAULTY PCM. AS WELL AS THE ABS LIGHT BEING ON THE DASHBOARD. THE PCM IS A "CRITICAL" SYSTEM & NEEDS TO BE REPLACED. I'M REQUESTING THAT YOU FIX THIS PROBLEM FOR FREE, AS IT IS DEFECTIVE AND COULD MINGLE WITH OTHER SYSTEMS AND CAUSE A COMPLETE VEHICLE BREAK DOWN. OR REFUND THE COST TO ME IN FULL, INCLUDING LABOR CHARGES, IF I REPLACE/REPAIR MYSELF. IF THIS DEFECTIVE PART IS NOT FIXED, IT COULD RESULT IN PROPERTY DAMAGE, IN WHICH CDJ WOULD BE LIABLE FOR. PLEASE ADVISE AS TO HOW YOU CAN HELP ENFORCE THE MANUFACTURE TO FULLY REPAIR THESE DEFECTIVE PARTS & REMEDY THIS PROBLEM ON FIXING THE FAULTY PCM & CATALYTIC CONVERTER WITHIN A RECALL AND POSSIBLY THE ABS SYSTEM AND TRANSMISSION. THE VEHICLE STALLS ON HIGHWAY, IN PARK, ON THE STREET, WHEN STOPPED AND THEN IT STALLS OUT AND IS HARD TO START. IT ALSO HAS NOT BEEN ABLE TO GO IN REVE
Wheels
Filed Sep 2, 2020TX
HANKOOK OPTIMO H724 P225/75 /R15 102 SLWW TIRES - SET OF 4 TIRES PURCHASED NEW ON 5/25/2018. KEPT UP WITH REGULAR TIRE ROTATIONS AND AIR PRESSURE CHECKS. FIRST REPLACEMENT (SIDE WALL DEFECT) 10/21/2019. FLAT REPAIR 2/24/2020 SECOND TIRE REPLACEMENT (SIDE WALL DEFECT) 8/10/2020. THIS IS HIGHLY SUSPECT AND DETERMINABLE THAT THESE TIRES ARE DANGEROUS AND DEFECTIVE. HANOOK HAS DENIED REMEDY EVEN WITH CITING THE $1.2 MILLION JURY VERDICT + DISCOVERY SANCTIONS I CITED TO DURING MY CONVERSATION WITH THE CLAIMS DIVISION ON 8/10, 9/1 ABD 9/2/2020. ADDITIONALLY, 70,000 MILE TREAD WARRANTY. SELLER HAS DETERMINED THE WEAR RATE IS 46,868 MILES. SELLER'S COMMENT: "THESE TIRES DO NOT LAST LONG" HANKOOK TIRES USA CLAIMS DEPARTMENT ADMITS TO UNUSUAL WEAR BUT INSISTS ITS TIRES ARE "WITHIN NHTSA STANDARDS". SEE HANKOOK V. PHILPOT, 2018 ARK. APP. 546, AT 4-5, 564 S.W.3D 555, 557-58, .HANKOOK'S APPEAL FROM THE CIRCUIT COURT'S ORDER IMPOSING ATTORNEY'S FEES AS A DISCOVERY SANCTION IN HANKOOK TIRE CO., LTD. V. PHILPOT, 2016 ARK. APP. 386, 499 S.W.3D 250., AN ARKANSAS JURY ORDERED SOUTH KOREA-BASED HANKOOK TIRE CO. LTD TO PAY $1.2 MILLION TO A SEVERELY INJURED DUMP TRUCK DRIVER OVER AN ACCIDENT CAUSED BY A TIRE TREAD DEFECT. HANKOOK TIRE CO. ET AL. V. ELMER PHILPOT, CASE NO. 2020 ARK. APP. 316, IN THE ARKANSAS COURT OF APPEALS. THESE TIRES ARE DANGEROUS AND DEFECTIVE TO BLOW OUTS AND SOFTNESS TO ATTRACT RATHER THAN DEFLECT ANY NORMAL ROAD DEBRIS+ THE TIRE TREAD IS ALREADY HALF IT'S DETERMINED WARRAN
Engine
Filed Sep 16, 2019ME
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING IN TRAFFIC, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO 21 DIFFERENT INDEPENDENT MECHANICS WHERE IT WAS TESTED FROM TOP TO BOTTOM. THE VEHICLE PASSED INSPECTION EVEN AFTER IT WAS TEST DRIVEN BY THE DEALER. WHEN THE CONTACT BROUGHT THE VEHICLE HOME, THE FAILURE RECURRED. AN UNKNOWN DEALER IN YORK, MAINE DIAGNOSED THE VEHICLE AND FOUND NO FAILURE. THE VEHICLE REMAINED PARKED AT THE CONTACT'S HOME FOR OVER A YEAR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Tires
Filed Jul 23, 2019205,000 milesMA
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE EQUIPPED WITH DAYTON QUADRA ET2 TIRES, SIZE: P225/70R15. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE FRONT PASSENGER SIDE TIRE BLEW OUT, CAUSING THE INSIDE BELT AND THREAD TO SEPARATE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 205,000.
Unknown or Other
Filed May 3, 2018NC
RECALL ON THE HITCH.
Electrical System
Filed Apr 3, 2018165,000 milesCA
CAR USUALLY RUNS FINE COLD BUT WHEN IT GETS TO OPERATING TEMPERATURE IT STALLS UNEXPECTEDLY AND IN DANGEROUS MOMENTS WHILE DRIVING ON ANY ROAD OR FREEWAY AT ANY SPEED. I LOSE ALL POWERED FUNCTIONS LIKE STEERING AND BRAKES. IT WON'T START AGAIN FOR HOURS UNTIL IT HAS COOLED ALL THE WAY DOWN.
Steering
Filed Aug 29, 2017CA
EXPERIENCED DEATH WOBBLE ON FREEWAY AT 45-55 AND TO REGAIN CONTROL HAVE T0 APPLY BRAKES AND ALMOST COME TO A DEAD STOP. SIX MONTHS AFTER, THE STEERING HOUSING CRACKED FOUND TWO OUT OF THE THREE BOLTS HAD SNAPED THE BOLT CLOSEST TO THE FIREWALL HAD THE BROKEN CASTING STILL TOURQE TO THE FRAME. I LOST THE STEERING ON A TURN IN A 15 MPH ZONE
SteeringCrash
Filed May 7, 2017142,000 milesMI
I HAD MY POWER STEERING BRACKET BREAK INTO 3 PIECES, CAUSING ME TO GO THROUGH 2 PULLEYS AND 4 SERPENTINE BELTS BEFORE FIGURING OUT THE PROBLEM. I HAVE ALSO EXPERIENCED THE "DEATH WOBBLE" A FEW TIMES AT SPEEDS BETWEEN 40-50 MPH. IT IS VERY DISTURBING AND SCARY AND FORCED ME OFF THE ROAD. I HAVE TO SLOW DOWN IMMEDIATELY TO GET IT TO STOP.
Steering
Filed Apr 1, 2017250,000 milesUT
FAMILY OWNERSHIP SINCE NEW. RECENTLY STARTED EXPERIENCING THE "DEATH WOBBLE." JEEP TRAVELING ON A HIGH SPEED (ABOVE 60) ROAD STARTS TO SHAKE UNCONTROLLABLY AND IS DIFFICULT/IMPOSSIBLE TO STEER OR MANEUVER. JEEP FEELS LIKE IT IS GOING TO FALL APART. HAPPENS WITHOUT WARNING. HAVE TO STOP OR SIGNIFICANTLY SLOW DOWN BEFORE SHAKING STOPS. THIS IS THE THIRD TIME IN THE PAST SIX MONTHS.
Power Train1 injured
Filed Sep 27, 201620,000 milesID
IN DECEMBER 1996 I WAS RAN OVER BY MY JEEP GRAND CHEROKEE IN MY DRIVEWAY AFTER IT JUMPED BACK INTO GEAR FROM PARK. I REPORTED THIS ISSUE IMMEDIATELY TO THE ANCHORAGE ALASKA DEALER WHO HAD TO FIX THE DRIVERS DOOR THAT HAD BEEN DESTROYED IN THE EVENT AND HE STATED THERE WAS NOT A PROBLEM WITH THE GEARSHIFT. I HAD ALSO REPORTED THE ISSUE HERE ON THE NHTSA WEB SITE IN JANUARY OF 1997. I WAS TAKEN TO THE AIR FORCE HOSPITAL EMERGENCY ROOM AT ELEMENDORF AFB ALASKA AND I BELIEVE SUBMITTED THAT INFORMATION AT THAT TIME. SO THIS RECENT PROBLEM WITH AN ACTOR BEING KILLED BY HIS JEEP IS NOT A NEW ISSUE. THERE WAS SOMETHING WRONG WITH THE DRIVE TRAIN AS FAR BACK AS 1996. WHEN I WAS RAN OVER MY JEEP WAS IN PARK RUNNING IN MY GARAGE. IT DRUG ME BACKWARD INTO THE DRIVEWAY WHERE I SLIPPED ON THE ICE FELL UNDER THE CAR AND MY LEFT LOWER LEG WAS RAN OVER BY THE FRONT TIRE. I STILL HAVE COMPLICATIONS FROM THAT INCIDENT.
Structure › Body
Filed Sep 20, 2016450,000 milesGA
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 450,000. UPDATED 12/01/16*LJ
Latches/Locks/Linkages › Doors › Latch
Filed Jul 18, 2016315,977 milesPA
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FRACTURED AND ALLOWED THE DOOR TO OPEN WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 315,977.
Electrical System
Filed Jun 9, 2016214,000 milesCA
THE VEHICLE STALLS UNPREDICTABLY IN DANGEROUS SITUATIONS ON THE ROAD ENDANGERING LIFE AND SAFETY. IT ALSO EXHIBITS EXPLOSIVE BACKFIRES RANDOMLY WHICH DESTROYS THE MUFFLER AND ENDANGERS SAFETY. THIS HAS HAPPENED NUMEROUS TIMES WHILE IN MOTION ON THE STREET.
Fuel System, Gasoline
Filed May 19, 2016CO
1996 JEEP GRAND CHEROKEE. CONSUMER SEEKS REIMBURSEMENT FOR TRAILER HITCH INSTALLATION RECALL NOTICE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT IN ARTEMIS. *SMD CHRYSLER CLAIMED THE CONSUMER WAS NOT ENTITLED TO REIMBURSEMENT, BECAUSE A MOPAR HITCH WAS NOT INSTALLED ON THE VEHICLE. BUT INSTEAD, THE CONSUMER HAD U-HAUL INSTALL A HEAVY DUTY HITCH AFTER BEING INFORMED BY CHRSYLER HE WOULD BE REIMBURSED. *JB
Steering
Filed May 4, 2016207,000 milesTX
DRIVING AT NEARLY 45-50 MPH, THE ENTIRE FRONT END BEGAN TO SHAKE VIOLENTLY UNTIL I SLOWED TO A NEAR STOP. THE STEERING WHEEL BOUNCED BACK AND FORTH MORE AND MORE UNTIL I WAS GOING ABOUT 15-20 MPH. I WAS NOT IN THE PROCESS OF TURNING NOR HAD I JUST COMPLETED A TURN. THERE WERE NO BUMPS TO MENTION EITHER.
Power TrainCrash
Filed Mar 9, 2016176,000 milesTX
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE ROLLED AWAY INDEPENDENTLY AT 5 TO 10 MPH. THE VEHICLE CRASHED INTO THE BOUNTY WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.
Fuel/Propulsion System
Filed Feb 3, 2016GA
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/Propulsion System
Filed Nov 13, 2015SC
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Unknown or Other
Filed Nov 10, 201590,236 milesWI
THE DEALER SAID THEY WOULD INSPECT THE HITCH, AND REMOVE IT IF THEY DECIDED. THEY WOULD THEN DETERMINE IF REPAIRS WERE NEEDED BEFORE THEY WOULD INSTALL A REPLACEMENT HITCH. I WAS ADVISED THE "REPAIRS WOULD BE AT MY EXPENSE" AND COULD COST "SEVERAL THOUSAND OF DOLLARS" BEFORE A REPLACEMENT HITCH WOULD BE INSTALLED. THEY ALSO SAID "THEY COULDN'T DETERMINE HOW LONG REPAIRS WOULD TAKE" SINCE THEY WERE NOT RESPONSIBLE FOR ALL THE WORK.
Electrical System
Filed Nov 5, 2015VI
ENGINE OVER HEAT GET WORSE WHEN A/C IS ON AND IT ALSO HAVE A ELECTICAL PROBLEM THAT KILLS THE BATTERY AFTEN AND ITS NOT THE ALTENATOR REALLY TIRED OF THIS
Tires › Tread/Belt
Filed Sep 11, 201519,000 milesIL
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: P235/75R15. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN STATED THAT THE TIRE COULD NOT BE ROTATED BECAUSE OF CRACKS IN ALL FOUR TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 19,000. THE DOT NUMBER WAS NOT AVAILABLE.
Fuel/Propulsion SystemFire
Filed Aug 24, 2015IN
TL* THE CONTACT OWNED A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN PARK, THE REAR OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE FAILURE MILEAGE WAS UNKNOWN.
Suspension
Filed Aug 8, 2015192,000 milesME
I EXPERIENCED A "DEATH WOBBLE" IN MY 1996 JEEP GRAND CHEROKEE. IT WAS SO BAD THAT IT BROKE THE GEARS IN THE STEERING BOX AND MADE ME LOSE THE STEERING CONTROL WHILE DRIVING. HAD TO HAVE THE STEERING BOX REPLACED 3 TIMES BECAUSE OF THE WOBBLE OCCURRING MULTIPLE TIMES. HAVE REPLACED ALL RECOMMENDED PARTS AND EVERYTHING LOOKS AND FEELS TIGHT IN REGARDS TO THE STEERING AND SUSPENSION. THE PROBLEM IS CONTINUING TO HAPPEN.
Structure › Body
Filed Aug 3, 2015174,000 milesME
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE HAVING THE VEHICLE SERVICED BY AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRAME WAS EXHIBITING RUST. THE INDEPENDENT MECHANIC CONFIRMED THAT THERE WAS RUST ON THE FRAME AND STATED THAT IT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 174,000.
Fuel/Propulsion System
Filed Aug 3, 2015196,000 milesTX
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.
Suspension › Front › Stabilizer Bar
Filed Jul 27, 2015137,000 milesOH
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STABILIZER ARM WAS DEFECTIVE. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Suspension
Filed Jul 23, 2015CO
WHILE DRIVING VEHICLE AT APPROXIMATELY 40 TO 45 MPH, HIT A SMALL POT HOLE IN ROAD WITH RIGHT TIRE. FRONT END OF VEHICLE BEGAN TO SHAKE VIOLENTLY WITH FRONT END WOBBLING AND STEERING WHEEL SHAKING BADLY. IT SEEMED LIKE THE VEHICLE WAS ABOUT TO FALL APART. BY SLOWING DOWN SIGNIFICANTLY, IT STOPPED THE SITUATION FROM OCCURRING. IT WAS QUITE JARRING AND VERY DISTURBING. DID SOME INVESTIGATION AND FOUND THIS IS KNOWN AS THE ?JEEP DEATH WOBBLE?. QUITE CONCERNED ABOUT THIS OCCURRENCE.
Fuel System, Gasoline
Filed Jul 22, 2015133,443 milesPR
1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD RECALL # 13V252000. *JB MA 09/22 UPDATED 01/04/16.*JB
Fuel/Propulsion System
Filed Jun 15, 2015246,000 milesIL
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000: (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS RETURNED IN WORSE CONDITION THAN IT WAS GIVEN. THE CONTACT WAS UNABLE TO PUT THE OLD HITCH BACK ON AND THE DEALER REFUSED TO DO THE REPAIR. THE DEALER STATED THAT THE STRUCTURE WAS TOO RUSTY, BUT THE CONTACT DISAGREED. THE FAILURE MILEAGE WAS 246,000.
Fuel/Propulsion System
Filed May 19, 2015IL
JEEP REFUSED TO COMPLETE THE REPAIRS INCLUDED IN THE RECALL: REPORT RECEIPT DATE: JUN 19, 2013 NHTSA CAMPAIGN NUMBER: 13V252000 COMPONENT(S): FUEL SYSTEM, GASOLINE , STRUCTURE POTENTIAL NUMBER OF UNITS AFFECTED: 1,560,000 JEEP ADVISED US THEY ARE UNABLE TO COMPLETE REPAIRS NECESSARY BECAUSE THE REAR OF THE CAR HAS "TOO MUCH RUST". ALTHOUGH, WE RELY ON THE CAR EVERY SINGLE DAY TO GET US TO/FROM WORK AND SCHOOL.
Steering
Filed May 11, 2015150,000 milesAZ
WHILE EXITING ONE FREEWAY TO ANOTHER (ON THE RAMP) AT 60+ MILES PER HOUR, THE ENTIRE FRONT END STARTING SHAKING VIOLENTLY. THE STEERING WHEEL WAS SHAKING BACK AND FORTH. I HAVE SINCE FOUND OUT THIS IS KNOWN AS 'THE DEATH WOBBLE'. WE HAVE SPENT WELL OVER $5000 TRYING TO CORRECT THIS PROBLEM. HOWEVER, THE FRONT END CONTINUES TO REQUIRE WORK IN ORDER TO KEEP IT FROM REOCCURRING.
Fuel/Propulsion System
Filed Apr 21, 2015NY
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel System, Gasoline
Filed Apr 20, 2015IN
MY ISSUES RELATES TO EXISTING RECALL # N45/ NHTSA 13V-252. THE RECALL INDICATES THAT VEHICLES WITHOUT A HITCH WILL HAVE A HITCH INSTALLED BY THE DEALER OR IF A HITCH WAS INSTALLED AFTER THE VEHICLE WAS SOLD THEN CHRYSLER WILL PROVIDE REIMBURSEMENT FOR THE COST. MY QUESTION IS...WHAT ABOUT THE ORIGINAL OWNERS THAT PURCHASED THE VEHICLE WITH THE HITCH AS ORIGINAL EQUIPMENT? WHY ARE THEY (WE) EXCLUDED FROM ANY REIMBURSEMENT? WHY WERE WE NOT CONSIDERED IN THE RECALL EVALUATION? I HAVE CONTACTED CHRYSLER AND HAVE BEEN GIVEN THE TYPICAL CORPORATE RUNAROUND BLAMING THEIR INABILITY TO OFFER REIMBURSEMENT ON THE NHTSA RECALL NOTICE. LOOKS LIKE THE BALLS IN YOUR COURT. *TR
Unknown or Other
Filed Apr 19, 2015OH
RECALL N45 / NHTSA 13V-252 WE HAVE A 1996 JEEP GRAND CHEROKEE THAT WE TOOK TO THE DEALER TO HAVE THE RECALL CORRECTED. THE VEHICLE CAME WITH A GAS TANK SKID PLATE AND TRAILER HITCH. WE WERE INFORMED BY THE DEALER THAT THE OLD HITCH AND SKID PLATE WOULD BE REMOVED AND A NON-FUNCTIONAL TRAILER HITCH WOULD BE INSTALLED. REQUIRING SIGNATURE THAT WE WOULD NOT TOW WITH THE VEHICLE. IT CAME WITH BOTH AN OFFROAD AND TOWING PACKAGE FROM THE FACTORY WHICH WE DO USE. THIS RECALL REPAIR DOES NOT BRING THE VEHICLE BACK TO ORIGINAL DESIGN CRITERIA! *TR
Fuel/Propulsion System
Filed Feb 23, 2015ID
TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical System
Filed Feb 13, 2015NE
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05/14/15 *BF
Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Jan 21, 2015CA
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED THAT THE GEAR LEVER SHIFTED OUT OF THE DRIVE POSITION TO THE NEUTRAL POSITION. IN ADDITION, THE CONTACT STATED THAT THE REAR LIGHT SENSOR, WINDSHIELD SENSOR AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Fuel/Propulsion System
Filed Jan 20, 2015CT
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT SHE ATTEMPTED ON NUMEROUS OCCASIONS TO SCHEDULE AN APPOINTMENT BUT WAS UNABLE DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel/Propulsion System
Filed Jan 15, 2015FL
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Structure
Filed Dec 30, 2014IL
1996 JEEP GRAND CHEROKEE. CONSUMER TOOK JEEP TO DEALERSHIP REGARDING THE REAR STRUCTURE REINFORCEMENT RECALL. HOWEVER, THE DEALER COULD NOT FIX THE VEHICLE, BECAUSE A WELD NUT BROKE LOOSE. *TA
Fuel System, Gasoline
Filed Dec 18, 2014NV
1996 JEEP GRAND CHEROKEE. CONSUMER STATES THAT HE IS ENTITLED TO REIMBURSEMENT BECAUSE OF HITCHES INSTALLED AFTER THE PURCHASE. *TA CHRYSLER DENIED THE CONSUMER CLAIM FOR REIMBURSEMENT, BECAUSE THE PURCHASED A HITCH WHEN HE FIRST BOUGHT THE VEHICLE. *JB
Fuel/Propulsion System
Filed Dec 17, 2014HI
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Engine
Filed Dec 15, 2014315,000 milesNC
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 315,000.
Fuel/Propulsion System
Filed Nov 24, 2014IL
TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL, SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/28/2015 *JS
Structure › Body › Hatchback/Liftgate
Filed Nov 13, 2014193,871 milesRI
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR HATCH DOOR FAILED TO OPEN AND CLOSE PROPERLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT MENTIONED THAT THE REAR HATCH DOOR WAS NOT ALIGNED PROPERLY WITH THE DOOR LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 193,871.
Fuel System, Gasoline
Filed Oct 29, 2014VT
1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO HITCH CAMPAIGN. * LD THE CONSUMER ATTACHED THE RECALL LETTER, # 13V252000. THE CONSUMER STATED THE VEHICLE HAD A HITCH, WHICH HE INSTALLED HIMSELF. THE CONDITION OF THE HITCH WAS QUITE RUSTY AND HE WANTED IT REPLACED, VIA THE RECALL. HOWEVER, THE DEALER STATED THE OLD HITCH WAS ADEQUATE. *JB
Electronic Stability Control (esc)
Filed Oct 29, 2014189,000 milesMI
DRIVING AT ABOUT 45 TO 50 MPH JEEP GOES INTO A DEATH WOBBLE.. VEHICLE SHAKES SO VIOLENTLY IT ALMOST GOES COMPLETELY OUT OF CONTROL. *TR
Fuel/Propulsion System
Filed Oct 17, 2014222,000 milesNC
BEING THAT RECALL NUMBER: N45 WAS (AND IS) INCOMPLETE,IE, THERE ARE NO PARTS /OEM TRAILER HITCH AVAILABLE AT LOCAL DEALERS; I PURCHASED AND HAD INSTALLED ONE. SHORTLY THEREAFTER, I SUBMITTED RECEIPT AND PROOF OF PURCHASE FOR REIMBURSEMENT. THIS HAS BEEN TO NO AVAIL. ITS QUESTIONABLE IF THERE ARE SINCERE CONCERNS ABOUT THE SAFETY RECALL. *TR
Complaints 1-50 of 893, newest first, reproduced as filed.
It is not among the Grand Cherokee years to avoid. Owners filed 893 complaints, against about 830 for a typical Grand Cherokee year. The most common complaint is about the transmission (28%).
What is the most common problem with the 1996 Jeep Grand Cherokee?
The transmission: 248 of the 893 complaints (28%) are about it. Owners most often say it slips or will not engage a gear (12%) and knocks, grinds or clunks (8%). The typical report comes at 153,000 miles.
How many recalls does the 1996 Jeep Grand Cherokee have?
12 safety recalls on file with NHTSA, the most recent filed Jun 19, 2013. The largest, 02V053000, covered 1,620,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1996 Jeep Grand Cherokee problems start?
Half of the complaints that record an odometer reading came in before 134,000 miles. For the transmission the midpoint is 153,000 miles.
Has NHTSA investigated the 1996 Jeep Grand Cherokee?
Yes, 8 times. The latest, EA12005 ("Crash Related Fuel Tank Fires"), was opened Jun 12, 2012 and closed Nov 14, 2014.
Are there service bulletins for the 1996 Jeep Grand Cherokee?
The manufacturer filed 92 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (16), the body and frame (14) and the transmission (12). They include a warranty extension, 0006, filed Feb 18, 2000. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
6 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 19, 2013. Source: NHTSA Office of Defects Investigation.