Owners filed 893 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission › park/neutral start interlock switch. It has been recalled 12 times.
When it fails
134000134,000 milesMedian miles at failure
142 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
145
63
0
42
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
51
0
0
1
Power Train › Automatic Transmission
42
9
1
5
Fuel System, Gasoline › Delivery › Fuel Pump
36
0
0
0
Electrical System
30
1
2
0
Fuel System, Gasoline › Storage › Tank Assembly
26
4
2
1
Fuel/Propulsion System
24
0
1
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
21
2
0
5
Fuel System, Gasoline
21
1
2
0
Vehicle Speed Control
19
5
0
1
12 safety recalls
Part 573 reports
Structure13V252000
Filed Jun 19, 20131,560,000 vehiclesChrysler Group Llc
Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Risk. A fuel leak in the presence of an ignition source may result in a fire.
Remedy. Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Visibility › Glass, Side/Rear07E104000
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.
Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.
Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Defect. NAPA AND CARTER REPLACEMENT FUEL PUMPS MANUFACTURED BY OTD, INC., AND DISTRIBUTED BY FEDERAL MOGAL, MAY HAVE AN IMPROPERLY INSTALLED CHECK VALVE. THE PART NUMBERS OF THESE PUMPS ARE P74697M AND P74708M. THEY WERE MANUFACTURED BETWEEN JULY 15 AND 27, 2002. THEY ARE FOR USE AS AFTERMARKET REPLACEMENT PARTS ONLY ON MODEL YEAR (MY)1995 AND 1996 JEEP GRAND CHEROKEE VEHICLES. THIS RECALL DOES NOT INVOLVE THE DAIMLERCHRYSLER CORPORATION OR ANY OF ITS PRODUCTS.
Risk. THE PRESSURE IN THE FUEL SYSTEM MAY EXCEED THE LIMITS OF THE FUEL SYSTEM COMPONENTS, POSSIBLY CREATING A FUEL LEAK AND RISK OF FIRE.
Remedy. IF YOU PURCHASED AN AFTERMARKET REPLACEMENT FUEL PUMP FOR YOUR MY 1995 OR 1996 JEEP GRAND CHEROKEE AFTER JULY 15, 2002, AND ARE NOT SURE WHETHER THE FUEL PUMP IS ONE OF THOSES INVOLVED IN THIS RECALL, YOU SHOULD CONTACT FEDERAL MOGAL AT 1-800-560-1400 TO MAKE ARRANGEMENTS TO HAVE YOUR VEHICLE INSPECTED AND REPAIRED IF NECESSARY FREE OF CHARGE.
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift02V053000
Filed Feb 15, 20021,620,000 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.
Risk. INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor00V136000
Filed May 10, 2000589,000 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.
Risk. THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
Remedy. DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.
Suspension › Front98V006000
Filed Jan 12, 199865,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH "QUADRA-TRAC" TRANSFER CASE, TEMPORARY SPARE TIRE, AND ANY OF 225/70R16, 225/75R16 OR 245/70R15 ROAD TIRES. WHEN THE TEMPORARY SPARE TIRE IS IN USE, THE FRONT AXLE CAN OVERHEAT.
Risk. AN OVERHEATED AXLE CAN FORCE AXLE FLUID OUT OF THE SEALS, INCREASING THE RISK OF A VEHICLE FIRE.
Remedy. DEALERS WILL REPLACE THE TEMPORARY SPARE TIRE WITH A FULL SIZED TIRE AND WHEEL.
Showing 10 of 12 campaigns, newest first.
What owners reported
Newest filings
Engine
Filed Feb 9, 2024NC
The contact owns a 1996 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The vehicle was able to restart immediately on some occasions and restarted after a while on other occasions. There was no warning light illuminated. Several independent mechanics replaced the fuel filter and the fuel pump and installed an unknown computer software on the vehicle; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Suspension
Filed May 23, 2023CO
The contact owns a 1996 Jeep Grand Cherokee. The contact stated that prior to purchasing the vehicle, he researched online and became aware that the VIN was included in NHTSA Campaign Number: 98V006000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and the contact was informed that the responsibility was on the consumer and the call was disconnected. The contact had not experienced a failure. Parts distribution disconnect.
Service Brakes
Filed Mar 19, 2021IL
THE INSPECTION RECALL ON MY 1996 JEEP GRAND CHEROKEE DID NOTHING TO FIX THE PROBLEM WITH PCM AND CATALYTIC CONVERTER SPECIFIED IN THE DEFECTIVE ISSUE WITHIN THE RECALLS ISSUED. THIS HARMS THE DRIVER, PEDESTRIANS, OTHER PASSENGERS AND MOTORISTS. THE TECH WHERE I WENT TO HAVE RECALL WORK PERFORMED ORDERED PARTS (SEE ATTACHMENT), BUT NOTHING WAS INSTALLED ON MY VEHICLE. ONLY "INSPECTED." THE TECH WAS TOLD OF DETAILED POOR PERFORMANCE AND SYMPTOMS OF A BAD PCM. SUCH AS SHIFTING, STALLING, FUEL ECONOMY & HARD TO START. THE JEEP IS NOT OPERATING OPTIMALLY & THIS COULD MEAN THERE ARE. OTHER PROBLEMS BETWEEN DIFFERENT SYSTEMS. ALL OF THESE ARE INDICATIONS OF A FAULTY PCM. AS WELL AS THE ABS LIGHT BEING ON THE DASHBOARD. THE PCM IS A "CRITICAL" SYSTEM & NEEDS TO BE REPLACED. I'M REQUESTING THAT YOU FIX THIS PROBLEM FOR FREE, AS IT IS DEFECTIVE AND COULD MINGLE WITH OTHER SYSTEMS AND CAUSE A COMPLETE VEHICLE BREAK DOWN. OR REFUND THE COST TO ME IN FULL, INCLUDING LABOR CHARGES, IF I REPLACE/REPAIR MYSELF. IF THIS DEFECTIVE PART IS NOT FIXED, IT COULD RESULT IN PROPERTY DAMAGE, IN WHICH CDJ WOULD BE LIABLE FOR. PLEASE ADVISE AS TO HOW YOU CAN HELP ENFORCE THE MANUFACTURE TO FULLY REPAIR THESE DEFECTIVE PARTS & REMEDY THIS PROBLEM ON FIXING THE FAULTY PCM & CATALYTIC CONVERTER WITHIN A RECALL AND POSSIBLY THE ABS SYSTEM AND TRANSMISSION. THE VEHICLE STALLS ON HIGHWAY, IN PARK, ON THE STREET, WHEN STOPPED AND THEN IT STALLS OUT AND IS HARD TO START. IT ALSO HAS NOT BEEN ABLE TO GO IN REVE
Wheels
Filed Sep 2, 2020TX
HANKOOK OPTIMO H724 P225/75 /R15 102 SLWW TIRES - SET OF 4 TIRES PURCHASED NEW ON 5/25/2018. KEPT UP WITH REGULAR TIRE ROTATIONS AND AIR PRESSURE CHECKS. FIRST REPLACEMENT (SIDE WALL DEFECT) 10/21/2019. FLAT REPAIR 2/24/2020 SECOND TIRE REPLACEMENT (SIDE WALL DEFECT) 8/10/2020. THIS IS HIGHLY SUSPECT AND DETERMINABLE THAT THESE TIRES ARE DANGEROUS AND DEFECTIVE. HANOOK HAS DENIED REMEDY EVEN WITH CITING THE $1.2 MILLION JURY VERDICT + DISCOVERY SANCTIONS I CITED TO DURING MY CONVERSATION WITH THE CLAIMS DIVISION ON 8/10, 9/1 ABD 9/2/2020. ADDITIONALLY, 70,000 MILE TREAD WARRANTY. SELLER HAS DETERMINED THE WEAR RATE IS 46,868 MILES. SELLER'S COMMENT: "THESE TIRES DO NOT LAST LONG" HANKOOK TIRES USA CLAIMS DEPARTMENT ADMITS TO UNUSUAL WEAR BUT INSISTS ITS TIRES ARE "WITHIN NHTSA STANDARDS". SEE HANKOOK V. PHILPOT, 2018 ARK. APP. 546, AT 4-5, 564 S.W.3D 555, 557-58, .HANKOOK'S APPEAL FROM THE CIRCUIT COURT'S ORDER IMPOSING ATTORNEY'S FEES AS A DISCOVERY SANCTION IN HANKOOK TIRE CO., LTD. V. PHILPOT, 2016 ARK. APP. 386, 499 S.W.3D 250., AN ARKANSAS JURY ORDERED SOUTH KOREA-BASED HANKOOK TIRE CO. LTD TO PAY $1.2 MILLION TO A SEVERELY INJURED DUMP TRUCK DRIVER OVER AN ACCIDENT CAUSED BY A TIRE TREAD DEFECT. HANKOOK TIRE CO. ET AL. V. ELMER PHILPOT, CASE NO. 2020 ARK. APP. 316, IN THE ARKANSAS COURT OF APPEALS. THESE TIRES ARE DANGEROUS AND DEFECTIVE TO BLOW OUTS AND SOFTNESS TO ATTRACT RATHER THAN DEFLECT ANY NORMAL ROAD DEBRIS+ THE TIRE TREAD IS ALREADY HALF IT'S DETERMINED WARRAN
Engine
Filed Sep 16, 2019ME
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING IN TRAFFIC, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO 21 DIFFERENT INDEPENDENT MECHANICS WHERE IT WAS TESTED FROM TOP TO BOTTOM. THE VEHICLE PASSED INSPECTION EVEN AFTER IT WAS TEST DRIVEN BY THE DEALER. WHEN THE CONTACT BROUGHT THE VEHICLE HOME, THE FAILURE RECURRED. AN UNKNOWN DEALER IN YORK, MAINE DIAGNOSED THE VEHICLE AND FOUND NO FAILURE. THE VEHICLE REMAINED PARKED AT THE CONTACT'S HOME FOR OVER A YEAR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Tires
Filed Jul 23, 2019205,000 milesMA
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE EQUIPPED WITH DAYTON QUADRA ET2 TIRES, SIZE: P225/70R15. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE FRONT PASSENGER SIDE TIRE BLEW OUT, CAUSING THE INSIDE BELT AND THREAD TO SEPARATE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 205,000.
Unknown or Other
Filed May 3, 2018NC
RECALL ON THE HITCH.
Electrical System
Filed Apr 3, 2018165,000 milesCA
CAR USUALLY RUNS FINE COLD BUT WHEN IT GETS TO OPERATING TEMPERATURE IT STALLS UNEXPECTEDLY AND IN DANGEROUS MOMENTS WHILE DRIVING ON ANY ROAD OR FREEWAY AT ANY SPEED. I LOSE ALL POWERED FUNCTIONS LIKE STEERING AND BRAKES. IT WON'T START AGAIN FOR HOURS UNTIL IT HAS COOLED ALL THE WAY DOWN.
Steering
Filed Aug 29, 2017CA
EXPERIENCED DEATH WOBBLE ON FREEWAY AT 45-55 AND TO REGAIN CONTROL HAVE T0 APPLY BRAKES AND ALMOST COME TO A DEAD STOP. SIX MONTHS AFTER, THE STEERING HOUSING CRACKED FOUND TWO OUT OF THE THREE BOLTS HAD SNAPED THE BOLT CLOSEST TO THE FIREWALL HAD THE BROKEN CASTING STILL TOURQE TO THE FRAME. I LOST THE STEERING ON A TURN IN A 15 MPH ZONE
SteeringCrash
Filed May 7, 2017142,000 milesMI
I HAD MY POWER STEERING BRACKET BREAK INTO 3 PIECES, CAUSING ME TO GO THROUGH 2 PULLEYS AND 4 SERPENTINE BELTS BEFORE FIGURING OUT THE PROBLEM. I HAVE ALSO EXPERIENCED THE "DEATH WOBBLE" A FEW TIMES AT SPEEDS BETWEEN 40-50 MPH. IT IS VERY DISTURBING AND SCARY AND FORCED ME OFF THE ROAD. I HAVE TO SLOW DOWN IMMEDIATELY TO GET IT TO STOP.
Steering
Filed Apr 1, 2017250,000 milesUT
FAMILY OWNERSHIP SINCE NEW. RECENTLY STARTED EXPERIENCING THE "DEATH WOBBLE." JEEP TRAVELING ON A HIGH SPEED (ABOVE 60) ROAD STARTS TO SHAKE UNCONTROLLABLY AND IS DIFFICULT/IMPOSSIBLE TO STEER OR MANEUVER. JEEP FEELS LIKE IT IS GOING TO FALL APART. HAPPENS WITHOUT WARNING. HAVE TO STOP OR SIGNIFICANTLY SLOW DOWN BEFORE SHAKING STOPS. THIS IS THE THIRD TIME IN THE PAST SIX MONTHS.
Power Train1 injured
Filed Sep 27, 201620,000 milesID
IN DECEMBER 1996 I WAS RAN OVER BY MY JEEP GRAND CHEROKEE IN MY DRIVEWAY AFTER IT JUMPED BACK INTO GEAR FROM PARK. I REPORTED THIS ISSUE IMMEDIATELY TO THE ANCHORAGE ALASKA DEALER WHO HAD TO FIX THE DRIVERS DOOR THAT HAD BEEN DESTROYED IN THE EVENT AND HE STATED THERE WAS NOT A PROBLEM WITH THE GEARSHIFT. I HAD ALSO REPORTED THE ISSUE HERE ON THE NHTSA WEB SITE IN JANUARY OF 1997. I WAS TAKEN TO THE AIR FORCE HOSPITAL EMERGENCY ROOM AT ELEMENDORF AFB ALASKA AND I BELIEVE SUBMITTED THAT INFORMATION AT THAT TIME. SO THIS RECENT PROBLEM WITH AN ACTOR BEING KILLED BY HIS JEEP IS NOT A NEW ISSUE. THERE WAS SOMETHING WRONG WITH THE DRIVE TRAIN AS FAR BACK AS 1996. WHEN I WAS RAN OVER MY JEEP WAS IN PARK RUNNING IN MY GARAGE. IT DRUG ME BACKWARD INTO THE DRIVEWAY WHERE I SLIPPED ON THE ICE FELL UNDER THE CAR AND MY LEFT LOWER LEG WAS RAN OVER BY THE FRONT TIRE. I STILL HAVE COMPLICATIONS FROM THAT INCIDENT.
Structure › Body
Filed Sep 20, 2016450,000 milesGA
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 450,000. UPDATED 12/01/16*LJ
Latches/Locks/Linkages › Doors › Latch
Filed Jul 18, 2016315,977 milesPA
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FRACTURED AND ALLOWED THE DOOR TO OPEN WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 315,977.
Electrical System
Filed Jun 9, 2016214,000 milesCA
THE VEHICLE STALLS UNPREDICTABLY IN DANGEROUS SITUATIONS ON THE ROAD ENDANGERING LIFE AND SAFETY. IT ALSO EXHIBITS EXPLOSIVE BACKFIRES RANDOMLY WHICH DESTROYS THE MUFFLER AND ENDANGERS SAFETY. THIS HAS HAPPENED NUMEROUS TIMES WHILE IN MOTION ON THE STREET.
Fuel System, Gasoline
Filed May 19, 2016CO
1996 JEEP GRAND CHEROKEE. CONSUMER SEEKS REIMBURSEMENT FOR TRAILER HITCH INSTALLATION RECALL NOTICE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT IN ARTEMIS. *SMD CHRYSLER CLAIMED THE CONSUMER WAS NOT ENTITLED TO REIMBURSEMENT, BECAUSE A MOPAR HITCH WAS NOT INSTALLED ON THE VEHICLE. BUT INSTEAD, THE CONSUMER HAD U-HAUL INSTALL A HEAVY DUTY HITCH AFTER BEING INFORMED BY CHRSYLER HE WOULD BE REIMBURSED. *JB
Steering
Filed May 4, 2016207,000 milesTX
DRIVING AT NEARLY 45-50 MPH, THE ENTIRE FRONT END BEGAN TO SHAKE VIOLENTLY UNTIL I SLOWED TO A NEAR STOP. THE STEERING WHEEL BOUNCED BACK AND FORTH MORE AND MORE UNTIL I WAS GOING ABOUT 15-20 MPH. I WAS NOT IN THE PROCESS OF TURNING NOR HAD I JUST COMPLETED A TURN. THERE WERE NO BUMPS TO MENTION EITHER.
Power TrainCrash
Filed Mar 9, 2016176,000 milesTX
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE ROLLED AWAY INDEPENDENTLY AT 5 TO 10 MPH. THE VEHICLE CRASHED INTO THE BOUNTY WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.
Fuel/Propulsion System
Filed Feb 3, 2016GA
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/Propulsion System
Filed Nov 13, 2015SC
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 19, 2013. Source: NHTSA Office of Defects Investigation.