“I was driving home on a beautiful sunny summer afternoon. When the traffic in front of me stopped, I applied my brakes. The pedal when half way to the floor, caught, the went all the way to the floor. I had no brakes. Luckily, I remembered to pull the emergency brake, which made me stop immediately only tapping the vehicle in front of me. I pulled the car to the side of the road.”
Owner complaint, filed Aug 30, 1999
“I was driving home from work on a pleasant summer afternoon. When I went to stop in traffic my brakes failed. I pulled the emergency brake so that I could stop but I still tapped the vehicle in front of me. I had the car towed to my garage where they checked the brakes. They found that both front rotors had broke loose from the disc giving me no brakes whatsoever.”
Owner complaint, filed Aug 18, 1999
Complaints and recalls over time
By year of filing
All complaintsAbout the brakesRecall (red: the brakes)NHTSA investigation opened
Complaints about the 1994 Grand Cherokee peaked in 2000, with 73 filed that year. Owners had filed 72 complaints about the brakes before the first recall that covers it, 99V340000 in December 1999; 43 more have come in since. In 2019 owners filed 3 so far.
Filed Jun 19, 20131,560,000 vehiclesChrysler Group LLC
Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Risk. A fuel leak in the presence of an ignition source may result in a fire.
Remedy. Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.
Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.
Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift02V053000
Filed Feb 15, 20021,620,000 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.
Risk. INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor99V340000
Filed Dec 13, 1999334,047 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.
Risk. THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
Remedy. DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.
Vehicle Speed Control › Accelerator Pedal97I002000
Filed May 2, 19971,010,400 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. DRIVERS CAN MISTAKENLY STEP ON THE ACCELERATOR PEDAL WHEN THEY INTEND TO STEP ON THE BRAKE PEDAL.
Risk. PEDAL MISAPPLICATION BY A DRIVER CAN CAUSE UNINTENDED ACCELERATION.
Remedy. DEALERS WILL INSTALL A SHIFT INTERLOCK ON THE AUTOMATIC TRANSMISSION OF THESE VEHICLES.
All 8 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 12 name the 1994 Grand Cherokee.
Crash Related Fuel Tank FiresEngineering analysis EA12005Closed
Opened Jun 12, 2012Closed Nov 14, 2014Led to recall 13V252000fuel system
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact …
Crash Related Fuel Tank FiresPreliminary evaluation PE10031Closed
Opened Aug 23, 2010Closed Jun 14, 2012fuel system
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer …
Fuel Storage System Crash Related FiresDefect petition DP09005Closed
Opened Nov 6, 2009Closed Aug 23, 2010fuel system
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of …
Opened Oct 16, 2002Closed Feb 10, 2004door locks and latches
Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could account for their higher complaint rate.as a result, odi expanded the scope of this investigation to include all grand cherokee vehicles equipped with the subject hood latch assemblies.in performing ea02-029, it was determined that some of the secondary hood latches in the …
SUDDEN ACCELERATIONDefect petition DP02005Closed
Opened Apr 25, 2002Closed Sep 10, 2002transmission
There is no summary currently available
ROLL-AWAY IN REVERSE WHEN PARKEDEngineering analysis EA01017Closed
Opened Nov 1, 2001Closed Dec 18, 2002Led to recall 02V053000transmission
Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether ?park? Has or has not been achieved.although the investigator was able to induce a ?false park? In the wj platform for 6 cyl. Vehicles, the level of difficulty was greater than that required for all zj models, and the …
Opened Mar 20, 1997Closed Sep 18, 1998Led to recall 93V210000steering
On january 25, 1994 chrysler conducted a safety recall to correct the steering shaft assembly in model year 1993 grand cherokee and grand wagoneer.the recall population was 115,000 vehicles.the defect was the molded plastic pin which connects the upper steering column shaft and the lower steering column shaft which may have been sheared/damaged prior to the installation of the steering assembly into the vehile.if this occurred, the upper steering shaft will separate from the lower steering shaft causing complete loss of the steering control of the vehicle.as a remedy, chrysler installed a …
This investigation was opened to examine the failure mode and the risk to motor vehicle safety posed by allegations of rear axle separations.the rear axle shaft and housing design is typical of those in which the weight of the vehicle is carried on the axle housing.the left and right axle shafts, supported by roller bearings, are situated inside the axle housing.the inboard splined end of the axle shaft receives power transmitted from the differential assembly, providing torque to the rear wheels.the allegations are that the axle shaft fails, resulting in the separation of a wheel and axle …
QCK-CONNECT FUEL LINE FAILEngineering analysis EA94016Closed
Opened May 26, 1994Closed May 26, 1995throttle and acceleration
There is no summary currently available
QUICK-CONNECT FUEL LINE FAILUREPreliminary evaluation PE94002Closed
Opened Jan 13, 1994Closed May 26, 1994throttle and acceleration
There is no summary currently available
Technical service bulletins
61 on file
Repair instructions the manufacturer sent its dealers for the 1994 Grand Cherokee. Not recalls: the fix is usually free only while the car is under warranty.
engine 8transmission 8equipment 7body and frame 7electrical system 7trailer hitch 5airbags 5suspension 4
What owners reported
Newest filings
Electrical System
Filed Nov 30, 2019190,000 milesCT
VEHICLE WILL STALL OUT WHEN THE TILT WHEEL IS UTILIZED, THIS CAN HAPPEN AT ANY TIME WHILE THE ENGINE IS ENGAGED. IT APPEARS THAT WIRES ARE BEING STRETCHED WITHIN THE STEERING SYSTEM. P41/NHTSA 14V-438 DEALT WITH THIS ISSUE IN THE "05 MODEL.
Unknown or Other
Filed Nov 15, 2019CA
FUEL PUMP AND PROBLEMS WITH THE IGNITION STARING THE VEHICLE THE LIGHTSARE VERY DIM
Air Bags1 injured
Filed Jul 27, 2019200,000 milesOR
TAKATA RECALL: APPROX JUNE OF 2015 AFTER GOING TO THE OREGON CITY DUMP WHILE SITTING AT THE LIGHT WAITING FOR THE LIGHT TO CHANGE. THE AIRBAG JUST WENT OFF NO REASON NO ACCIDENT AND GAVE A BLOODY NOSE. HE HAD TO CHANGE THE STEERING WHEEL BECAUSE OF IT. BUT NOW I'M SCARED TO DRIVE IT AND IT JUST SITS.
Electrical System
Filed Sep 14, 201898,000 milesNY
I JUST WANT TO GET IT FIX
Fuel/Propulsion System
Filed Jun 26, 2018108,000 milesWY
JEEP TOWING PACKAGES AND FUEL TANKS RECALLED DUE TO THE VEHICLE CATCHING FIRE DURING CAR CRASHES.I DID NOT GET A NOTICE FOR REPAIR OPTIONS.
Fuel/Propulsion SystemFire
Filed Jan 1, 2018CO
GOING DOWN I-70 EAST SOMEWHERE BETWEEN DENVER AND STRASBURG, CO THE VEHICLE STARTING LOSING POWER. I PULLED OVER ONTO THE SHOULDER TO CALL MY GRANDSON. THEN THE CAR STARTING FILLING WITH SMOKE AFTER A FEW MINUTES. ANOTHER DRIVER STOPPED AND RAN UP TO ME SAYING HE DIDN'T KNOW IF I KNEW MY CAR WAS ON FILE. I GOT OUT, AND THE REAR END WAS ON FIRE. YOU COULD SEE FUEL LEAKING WHICH WAS ON FIRE AS IT LEAKED. I WAS AFRAID IT WAS GOING TO BLOW UP. I CALLED 911, AND THE POLICE AND FIRE DEPARTMENT CAME. IN THE MEANTIME, THERE WAS SNOW ON THE GROUND AND PEOPLE WERE THROWING SNOW ONTO THE FIRE. THE FIRE BURNED THE INSIDE OF THE CAR UP TO THE FRONT SEAT. I HAD TO SELL IT FOR JUNK. THERE SHOULD BE A POLICE REPORT. I RECEIVED RECALL NOTICES AFTER I SOLD MY VEHICLE. * (RECALL RELATED INCIDENT) TS
Air BagsCrash1 injured
Filed Sep 6, 2017190,000 milesVA
TL* THE CONTACT OWNED A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN ARM AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Steering
Filed Aug 26, 2017184,000 milesOR
EXPERIENCED 'DEATH WOBBLE' AT HIGH SPEED AFTER CONTACTING HIGHWAY "RUMBLE STRIPS"
Electrical SystemFire1 injured
Filed Apr 7, 2016185,000 milesTX
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED AN ABNORMAL SOUND EMITTING FROM THE VEHICLE. AFTER EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE DASHBOARD WAS ON FIRE AND THE FIRE SPREAD TO THE SEATS AND WINDSHIELD. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED CHEST PAIN AND INHALED SMOKE, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 5, 2016228,088 milesNY
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE PASSENGER SIDE ROTOR WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 99V340000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 228,088.
Vehicle Speed Control › Accelerator Pedal
Filed Jan 28, 2016CA
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE THROTTLE BODY WAS GETTING STUCK AND CAUSED THE VEHICLE TO SURGE AT A HIGH RATE OF SPEED WITHOUT WARNING. THE RPMS RACED NUMEROUS TIMES. THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE SEVERAL TIMES DUE TO THE FAILURE. IN ADDITION, THERE HAD BEEN FUEL FUMES INSIDE AND OUTSIDE THE VEHICLE. THERE WAS A LEAK IN THE FRONT OF THE VEHICLE, BUT THE CONTACT WAS UNCERTAIN OF THE ORIGIN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER DID NOT INDICATE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS PLACED AS NUMBER 46 ON THE WAITING LIST, BUT THE DEALER DID NOT FOLLOW UP TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS WAITING ON THE DEALER AND THE MANUFACTURER TO SCHEDULE THE RECALL REPAIR BEYOND A REASONABLE TIME FRAME. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Service Brakes
Filed Jan 25, 2016158,990 milesFL
EMERGENCY BRAKE HANDLE RELEASE BUTTON & SPRING FELL OFF. JEEP WAS STATIONARY HAD A HARD TIME TRY TO RELEASE IT. THEY SHOW A RECALL ONLY FOR 1995 ID# 95V172000. NEED TO GET IT FIXED. ASAP
Fuel System, Gasoline
Filed Nov 17, 2015IL
1994 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO REAR FUEL LEAK/ GAS TANK FIRE SAFETY REPAIR ISSUES. *SMD THE CONSUMER STATED WHEN HE ARRIVED AT THE DEALER TO HAVE THE RECALL PERFORMED, HE INFORMED THE DEALER, A COUPLE OF BOLTS WERE NEEDED TO STRENGTHEN THE REAR DRIVER'S SIDE GAS TANK AREA, BECAUSE THERE WAS A SAG IN THE BODY. THE DEALER INSTALLED A NEW TRAILER HITCH. HOWEVER, THE IGNORED THE ADDITIONAL SAFETY CORRECTION THE CONSUMER POINTED OUT. *JB
Fuel System, GasolineFire
Filed Sep 17, 2015NH
1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO OEM TRAILER HITCH WAS INSTALLED TWO WEEKS BEFORE THE VEHICLE CAUGHT FIRE FROM A GAS LEAK AFTER BEING TOWED. *SMD PRIOR TO THE FIRE, THE CONSUMERS SON HAD THE VEHICLE TOWED TO A REPAIR SHOP, BECAUSE THERE WAS A STRONG GAS ODOR AND EVIDENCE OF A LEAK AROUND THE FUEL PRESSURE REGULATOR, THAT WAS INSTALLED A YEAR PRIOR. *JB *CN
Fuel/Propulsion System
Filed Jul 28, 2015105,000 milesMI
ON OR ABOUT JUNE OR JULY OF 2014, I TRAVELLED ABOUT 40 MILES TO CROWN MOTORS OF HOLLAND, MI TO HAVE MY VEHICLE REPAIRED FOR THE GASTANK RECALL. AFTER INSPECTING IT, THEY CLAIMED THAT IT WAS UNREPAIRABLE! THEY KEPT MY RECALL NOTICE AND MUST HAVE LIED ABOUT IT BEING REPAIRED. IT WAS NOT REPAIRED BECAUSE THEY DIDN'T WANT TO BOTHER WITH IT. TO THIS DAY I LET EVERYONE KNOW WHAT A TERRIBLE DEALER THEY ARE AND I ALSO CALLED THE 800 # AND LET CRYSLER KNOW WHAT HAPPENED. UPDATED 09/09/15*LJ UPDATED 12/11/2015 *JS
Seat Belts
Filed Jul 27, 2015215,000 milesIL
DROVE TO MY FRIENDS HOUSE WITH LIGHTS ON WHEN GOT READY TO LEAVE HAD NO LIGHTS HAD TO LEAVE JEEP UNTIL NEXT DAY. NO TAIL LIGHTS ON PASSENGER SIDE. BUT HAVE FLASHLIGHTS TURN SIGNALS DON'T WORK CAN'T EVEN DRIVE IT ANYMORE.
EngineFire
Filed Jul 27, 2015WI
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH IN A RESIDENTIAL AREA, THE REAR OF THE VEHICLE SHOOK ABNORMALLY. THE CONTACT EXPERIENCED AN ABNORMAL BURNT WIRING SMELL FROM THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND BLACK SMOKE WAS SEEN FROM THE FRONT END OF THE VEHICLE. THE VEHICLE BURST INTO FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000. THE VIN WAS NOT AVAILABLE.
Fuel/Propulsion SystemFire
Filed Jul 23, 2015107,000 milesNJ
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR OF THE VEHICLE CAUGHT FIRE WHERE THE FUEL TANK WAS LOCATED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
Fuel System, Gasoline
Filed Jul 23, 2015GA
1994 JEEP GRAND CHEROKEE WAS PLACED ON RECALL LIST OF CHRYSLER TO INSTALL TRAILER HITCH. RECALL SERVICE STATED RUST AND CORROSION LEVEL 5 UNABLE TO COMPLETE RECALL. I THEN TOOK MY CAR TO A MUFFLER SHOP AND HAD IT RAISED TO SEE WHAT WAS GOING ON. I SAW NO EXTREME AMOUNT OF RUST THAT WOULD HAVE PREVENTED THEM FROM PERFORMING THE RECALL WORK. I ASKED THE MECHANIC IF THEY COULD INSTALL A TRAILER HITCH TO MY CAR, THEY SAID FOR A FEE. I TRULY BELIEVE THAT THEY DID NOT WANT TO COMPLETE THE WORK, BECAUSE THEY COULDN'T MAKE ANY MONEY OFF OF IT. ANOTHER THING, I WANT CONSIDERED IS THE FACT, THAT MY CAR IS AT LEAST 21 YEARS OLD, SO THERE MIGHT POSSIBLY BE RUST, BUT NOT TO THE LEVEL THAT WOULD PREVENT THEM FROM COMPLETING THE INSTALLATION.
Electrical System
Filed Apr 12, 201592,000 milesMI
THIS VEHICLE, ALONG WITH OTHER GRAND CHEROKEES MADE IN 1994, 1995 AND 1996 ALLOWS THE SECURITY SYSTEM TO SHUT IT DOWN COMPLETELY WHEN IT IS STOPPED OR MOVING VERY SLOWLY. CHRYSLER ACKNOWLEDGES THERE IS A PROBLEM AND CHANGED THE DESIGN IN 1996 (THE SECURITY SYSTEM WAS/IS WIRED INTO THE VEHICLE ITSELF). I HAVE BEEN STRANDED MANY TIMES, SOMETIMES IN DANGEROUS PLACES, AND HAD TO HAVE IT TOWED AT NOW-SIGNIFICANT CUMULATIVE COST. THE VEHICLE IS NOW DECONSTRUCTED AT COURTESY DODGE IN GRAND RAPIDS WITH A NEW BATTERY AND EVERYTHING IN GOOD WORKING CONDITION-- AND ONLY 117,000 MILES ON IT. I CAN'T DRIVE NOR CAN I SELL IT-- AND CHRYSLER REFUSES TO DO ANYTHING ABOUT IT. *TR
Structure › Body
Filed Mar 24, 201515 milesCA
SUBJECT: COMPLAINT - 1994 JEEP GRAND CHEROKEE RECALL N45 - REAR STRUCTURE REINFORCEMENT --- COMMENTS: AS OWNER OF A 1994 JEEP GRAND CHEROKEE BEING RECALLED FOR REAR STRUCTURE REINFORCEMENT (INSTALLATION OF A TRAILER HITCH) TO PROTECT THE FUEL TANK AGAINST LEAKS AND FIRE OR EXPLOSION CAUSED BY A REAR END COLLISION, PLEASE BE ADVISED THAT THE MANUFACTURER'S RESPONSE TO THIS ISSUE HAS BEEN UNACCEPTABLY SLOW AND DEFICIENT. I HAVE BEEN ON A WAITING LIST FOR SOME TIME AT THE LOCAL JEEP DEALER WHO IS UNNECESSARILY DELAYED WAITING FOR PARTS (APPARENTLY A TRAILER HITCH) TO CORRECT THIS DEFECT. THE PROLONGED DELAY IN THE MANUFACTURER NOT PROVIDING THE REQUIRED PART(S) IS DANGEROUS, UNWARRANTED, AND UNACCEPTABLE. *TR
Trailer Hitches
Filed Mar 19, 2015221,136 milesCA
GOT LETTER OF RECALL N45, TOOK TO DEALER TOLD NEEDED OEM TRAILER HITCH & REFERRED US TO TOM BELL COLLISION CENTER, THEY STATED IT COULDN'T BE DONE UNTIL JEEP BUMPER/REAR END WAS FIXED COST OF $150.00, DIDN'T HAVE THE MONEY UNTIL 03/17/2015. ON 03/17/2015, TOOK BACK JEEP TO TBCC WAS TOLD BY [XXX] THAT THE WORK SHOULD BE DONE IF [XXX]. [XXX] GAVE US THE QUOTE IN 2014. CAME IN & CONFIRM THE QUOTE STATING THERE NO PROBLEM & THE OEM TRAILER HITCH WOULD BE INSTALLED. WE LEFT VEHICLE & EXPECTED TO BE CALLED. 24 HOURS LATER WE STILL HADN'T BEEN CALLED SO WE CALLED TOM BELL COLLISION & S/W CRYSTAL WHO IN TURN REFERRED US TO . STATED JEEP DIDN'T NEED ANY WORK AND THE HITCH WAS PUT IN & THAT HE DIDN'T UNDERSTAND WHAT THEY WERE SUPPOSE TO CHARGE US FOR. WENT TO P/U JEEP & THERE WAS NO HITCH INSTALLED. S./W [XXX] AGAIN AND SHE STATED THAT SHE WAS GOING TO CALL , WE WAITED BY THE JEEP. [XXX] CAME BACK & STATED THAT A STICKER THAT TOLD "HOW TO PUT THE HITCH ON" WAS PLACED ON THE VEHICLE, WE ASKED WHERE SINCE MY WIFE & I GOT UNDER THE VEHICLE TO SEE IF ANY WORK WAS DONE. SHE DIDN'T KNOW, BUT SHE QUOTED AS TO NOTHING NEEDED TO BE DONE BUT THE STICKER. HOW IS THIS STICKER SUPPOSE TO SAVE ANY LIVES IN THE VEHICLE IF WE GET HIT, THEY MIGHT AS WELL PUT A BAND AID ON THE PROBLEM, LITERALLY. NOW I'VE TRIED CALLING THE RECALL CENTER AT (800) 853-1403 STAYED ON THE PHONE FOR OVER TWO HOURS AND NO ONE ANSWERS BUT A RECORDING OF MUSIC. THEN WE CALLED THE VEHICLE SAFETY HOTLINE AT (888) 327-4236 S/W A [
Steering
Filed Mar 11, 2015179,000 milesCO
INCIDENT OCCURRED TWICE IN ONE DAY. HAD OCCURRED BEFORE, BUT VERY INFREQUENTLY. DRIVING AROUND 66 MILES PER HOUR ON A HIGHWAY, THE CAR HIT A SLIGHT BUMP IN THE ROAD AND BEGAN TO SHAKE, VIOLENTLY AND UNCONTROLLABLY. THE FRONT END OF THE CAR SHAKES SO SEVERELY THAT I AM FORCED TO SLOW DOWN TO UNDER 15 MPH TO STOP IT. THE PROBLEM AGAIN OCCURRED LATER THAT SAME DAY, ON A DIFFERENT ROAD (A MAJOR U.S INTERSTATE), TRAVELING AT ABOUT THE SAME OR PERHAPS SLIGHTLY GREATER SPEED. THE BUMP THAT I HIT WAS VERY SMALL, BUT THE SHAKING THAT CAME AFTER CAUSED ME TO SHIFT LANES AND PULL OFF ON THE SHOULDER OF THE INTERSTATE TO MAKE IT STOP. ALL TOGETHER, I WOULD SAY THAT THIS HAS OCCURRED WITH MY VEHICLE ABOUT 8 OR 9 TIMES, BUT WAS THOUGHT TO BE FIXED SEVERAL YEARS AGO (BY A MECHANIC ADMITTEDLY NOT ASSOCIATED WITH JEEP). THE PROBLEM WENT AWAY FOR A WHILE BUT IS OBVIOUSLY RETURNING AND GETTING WORSE. SOME OTHER JEEP OWNERS REFER TO IT AS THE DEATH-WOBBLE, DO TO THE VIOLENT AND ALARMING NATURE OF THE SHAKING. *TR
Fuel/Propulsion System
Filed Mar 6, 2015260,785 milesAL
TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL ODOR OF FUEL WITHOUT WARNING. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 260,758.
Structure
Filed Jan 13, 2015220,000 milesNH
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO PERFORM THE RECALL REPAIR. THE TECHNICIAN DETERMINED THAT THE VEHICLE WAS INCAPABLE OF SUPPORTING THE PROPER INSTALLATION OF A HITCH DUE TO DAMAGE NEAR THE HITCH ATTACHMENT POINT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
Power Train
Filed Dec 16, 2014164,000 milesFL
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TRANSFER CASE FAILED AND CAUSED THE VEHICLE TO SLIP OUT OF GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.
Fuel System, Gasoline
Filed Dec 9, 2014CA
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILED OUT 01/13/15*LJ
Fuel/Propulsion System
Filed Nov 5, 2014MI
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM). THE CONTACT INDICATED THAT AFTER RECEIVING A SECOND NOTICE, THE TECHNICIAN ADVISED TO BRING THE VEHICLE IN TO BE INSPECTED BEFORE THE PARTS COULD BE ORDERED AND THE REMEDY WOULD NO LONGER INCLUDE REPLACING THE TRAILER HITCH.
Fuel/Propulsion System
Filed Oct 30, 2014OR
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Fuel System, Gasoline
Filed Sep 29, 2014CO
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER COULD NOT REPAIR THE VEHICLE FOR NINE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power Train › Automatic Transmission
Filed Sep 26, 2014MO
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT TRANSMISSION DETENT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Fuel System, Gasoline
Filed Sep 26, 2014MO
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
Trailer Hitches
Filed Aug 20, 2014140,000 milesMI
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER FOR NHTSA CAMPAIGN NUMBER: 13V252000 (TRAILER HITCH). THE DEALER STATED THAT THEY COULD NOT INSTALL THE TRAILER HITCH DUE TO CORROSION ON THE FRAME RAILS. THE FAILURE MILEAGE WAS 140,000. UPDATED 09/10/14*LJ
Fuel System, GasolineFire
Filed Aug 4, 2014159,000 milesNC
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DISCOVERED FLAMES COMING FROM THE FUEL TANK. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 159,000.
Fuel System, Gasoline
Filed Jun 30, 2014MI
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/11/14*LJ
Structure › Body
Filed May 27, 2014TX
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED THE RECALL NOTICE REGARDING NHTSA RECALL CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) IN FEBRUARY 2014. THE CONTACT HAD NOTIFIED THE DEALER AND MANUFACTURER MULTIPLE TIMES REGARDING THE REPAIRS AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE.
Structure › Body
Filed May 21, 2014GA
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR
Fuel System, Gasoline
Filed May 20, 2014CO
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/28/14*CN
Structure › Body
Filed May 15, 2014MI
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel System, Gasoline
Filed May 14, 2014CT
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE WERE NO FAILURES AT THIS TIME. RK
Fuel System, Gasoline
Filed May 2, 2014AZ
1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE RECALL NOTICE. *SMD THE CONSUMER FILED A CLAIM WITH CHRYSLER, PER THEIR INSTRUCTIONS, FOR REIMBURSEMENT OF A TRAILER HITCH THAT HE HAD INSTALLED ON HIS VEHICLE. CHRYSLER DENIED THE CLAIM, STATING THEY WOULD ONLY REIMBURSE CUSTOMERS FOR AN ORIGINAL EQUIPMENT MANUFACTURER HITCH, AND FURTHER STATED THAT NO SUCH PRODUCT EXISTED, AND THEY HAD NO IDEA WHEN THE PRODUCT WOULD BE AVAILABLE. THE CONSUMER STATED A REMEDY IS AVAILABLE, AND SEVERAL COMPANIES MANUFACTURED QUALITY TOW HITCHES. *JB
Structure › Body
Filed Apr 1, 2014VA
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel/Propulsion System
Filed Mar 18, 201420,000 milesCA
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT GASOLINE FUMES WERE CONTINUOUSLY OUTSIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE VEHICLE WAS TAKEN TO A DEALER, WHO DID NOT DIAGNOSES THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Fuel/Propulsion System
Filed Mar 13, 2014PA
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel/Propulsion System
Filed Feb 21, 2014CA
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. THE VIN WAS NOT AVAILABLE.
Service Brakes, Hydraulic
Filed Feb 10, 2014PA
1994 GRAND JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS WITH VEHICLE AND DEALERSHIP. *SMD THE CONSUMER STATED THE REAR BRAKES, TURN SIGNALS, AND WINDSHIELD WIPERS DID NOT WORK, ALSO, THE HEATER WENT OFF EVERY 15-20 MINUTES, THE 4-WHEEL DRIVE LIGHT FLASHED ON THE DASHBOARD, DUE TO A BAD SWITCH, AND THERE WERE EXPOSED WIRES UNDER THE DASH. *JB
Fuel/Propulsion System
Filed Jan 24, 2014WI
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel/Propulsion System
Filed Jan 17, 2014100,000 milesNC
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE MADE A LOUD CLICKING NOISE FROM THE FUEL TANK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL TANK AND THE FUEL PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Fuel System, Gasoline
Filed Jan 17, 2014200,000 milesIL
WE ARE ON A RECALL NOTICE (N45 NHTSA 13V-252) ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH. I RECEIVED THE SAFETY RECALL NOTICE FROM CHRYSLER YESTERDAY 1/16/2014. I CALLED ZIEGLER JEEP, 208 W. GOLF ROAD, SCHAUMBURG ILLINOIS 60194 (847) 882-8400 TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL FIXED. I TALKED TO A MAN IN SERVICE AND HE TOLD ME THEY HAVE NO PARTS TO FIX THE RECALL AND HE DOES NOT KNOW WHEN THEY ARE GOING TO COME IN AND THAT I HAVE TO KEEP CALLING PERIODICALLY TO SEE IF THEY HAVE THE REPAIR PARTS. THIS IS UNSATISFACTORY. IF I GET IN AN ACCIDENT BECAUSE THEY HAVE NO PARTS, THIS IS UNACCEPTABLE. YOU SENT THE RECALL NOTICE OUT. WHY DON'T THE DEALERS HAVE THE PART TO REPAIR THE CAR? I AM MAKING IT CLEAR, RIGHT NOW, THAT I HAVE DONE MY PART. NOW WHY CAN'T JEEP DO THEIRS AND FIX MY CAR? WHY IS IT MY JOB TO KEEP CALLING BACK. WHY ISN'T THERE A LIST BEING MADE BY THE DEALER SO HE KNOWS WHEN HE GETS HIS PARTS, WHO GETS THE PARTS FIRST? UPDATED 02/03/14
Complaints 1-50 of 588, newest first, reproduced as filed.
It is not among the Grand Cherokee years to avoid. Owners filed 588 complaints, against about 830 for a typical Grand Cherokee year. The most common complaint is about the brakes (20%).
What is the most common problem with the 1994 Jeep Grand Cherokee?
The brakes: 115 of the 588 complaints (20%) are about it. Owners most often say it loses its brakes or the pedal sinks (12%), knocks, grinds or clunks (3%) and vibrates or shakes (3%). The typical report comes at 158,990 miles.
How many recalls does the 1994 Jeep Grand Cherokee have?
8 safety recalls on file with NHTSA, the most recent filed Jun 19, 2013. The largest, 02V053000, covered 1,620,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1994 Jeep Grand Cherokee problems start?
Half of the complaints that record an odometer reading came in before 146,000 miles. For the brakes the midpoint is 158,990 miles.
Has NHTSA investigated the 1994 Jeep Grand Cherokee?
Yes, 12 times. The latest, EA12005 ("Crash Related Fuel Tank Fires"), was opened Jun 12, 2012 and closed Nov 14, 2014.
Are there service bulletins for the 1994 Jeep Grand Cherokee?
The manufacturer filed 61 technical service bulletins and other notices for it with NHTSA, most of them about the engine (8), the transmission (8) and the body and frame (7). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
2 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 19, 2013. Source: NHTSA Office of Defects Investigation.