Page 23 of 23 · complaints 1,101–1,109 of 1,109

2007 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Air Bags › FrontalCrash1 injured
Filed Jul 9, 20072,900 milesIL

TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE VEHICLE WAS A LOANER FROM THE DEALER. WHILE DRIVING 60 MPH, THE CONTACT STRUCK A DEER WITH THE FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATOR LIGHTS AND THE WEATHER WAS NOT A FACTOR. THE DRIVER SUSTAINED BACK INJURIES. THE FRONT GRILL, BUMPER, AND FRONT PASSENGER SIDE WERE DENTED AND CRACKED. THE HOOD IS DENTED AND THERE IS SOME LEAKING AND DAMAGE TO THE VEHICLE'S UNDERCARRIAGE. THE CONTACT HAS A POLICE REPORT AND PICTURES OF THE DAMAGE. THE CURRENT AND FAILURE MILEAGES WERE 2,900.

Engine and Engine Cooling › Engine
Filed Jun 29, 2007500 milesNJ

I OWN A NEW 2007 JEEP GRAND CHEROKEE THAT I HAD FOR TWO WEEKS WITH APPROXIMATELY 500 MILES ON IT. A COUPLE OF DAYS AFTER PURCHASE I CALLED THE DEALER TO TELL THEM THAT THE ENGINE SERVICE LIGHT WAS ON. THEY SAID NO TO BRING VEHICLE TO DEALER AS IT WAS PROBABLY DUE TO A LOOSE GAS CAP, AND WOULD GO AWAY IN A COUPLE OF DAYS. HOWEVER, THIS WEEK WHEN DRIVING ON THE HIGHWAY AT 70 MPH THE JEEP STALLED. THE FUEL GAUGE DROPPED TO EMPTY FROM 3/4 FULL, AND THERE WAS NO ACCELERATION ON THE VEHICLE. FORTUNATELY I WAS ABLE TO COAST TO THE FAR SHOULDER OF THE ROAD. I TOOK THE KEY OUT AND RESTARTED THE ENGINE, AND THE FULL GUAGE WENT BACK UP TO 3/4 FULL AND I WAS ABLE TO RESUME DRIVING. I BROUGHT IT TO THE DEALER AND THEY WERE UNABLE TO REPLICATE THE PROBLEM....THEY SAID THE VEHICLE IS FINE. THE RESET THE COMPUTER SO THE ENGINE LIGHT WENT OFF. THE NEXT DAY AFTER BRINGING IT HOME FROM THE DEALER, THE ENGINE LIGHT CAME ON AGAIN AND I AM BRINGING IT BACK IN NEXT WEEK. I HAVE ALREADY CONTACTED A LEMON LAW ATTORNEY AS I FULLY EXPECT THE PROBLEM TO HAPPEN AGAIN. I SAW AN ARTICLE THAT YOU WERE CONDUCTING AN INVESTIGATION ON THIS PROBLEM, AND WANTED TO ADD MY NAME TO THE LIST AS THIS STALLING PROBLEM IS EXTREMELY DANGEROUS. I FEEL VERY FORTUNATE THAT I DID NOT CRASH AFTER LOSING POWER AT 70 MPH ON A CROWDED HIGHWAY. THANK YOU FOR ANY HELP YOU CAN PROVIDE.*AK

Visibility › Power Window Devices and Controls1 injured
Filed Jun 28, 2007700 milesMI

THE AUTO UP-DOWN FOR WINDOWS GOES UP THEN DOWN THE UP THEN DOWN, AND CONTINUES LIKE THIS. IT MIGHT BE POSSIBLE TO GET YOUR HAND CAUGHT IN THE WINDOW OR DISTRICT THE DRIVER WHILE TRYING TO FIX THE PROBLEM OR YOU MUST LEAVE THE WINDOW OPEN AND HOPE THE CAR DOES NOT GET STOLEN OR DAMAGED. THE DEALER STATED THAT THE PARTS TO FIX THIS PROBLEM WAS CURRENTLY UNDER REVIEW BY THE LEGAL DEPARTMENT OF JEEP, AND THEY WERE TRYING TO KEEP THIS PROBLEM A LOW PROFILE BEFORE THE GOVERNMENT FOUND OUT. *AK

Tires
Filed May 29, 200713,000 milesNJ

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT NOTICED A BULGE ON THE SIDEWALL OF HIS GOODYEAR EAGLE RS-A TIRE (P245/45R18). HE SPOKE WITH A TIRE DEALER WHO WAS UNABLE TO TELL HIM WHERE HE MIGHT FIND A TIRE. THE DEALER STATED THAT THEY WOULD HAVE TO ORDER THE TIRE AND COULD TAKE FOUR TO FIVE DAYS TO ARRIVE. THE DOT # WAS M64YDVER. THE CURRENT AND FAILURE MILEAGES WERE 13,000. THE TIRE WAS DETERMINED TO BE DEFECTIVE

Electrical System › Horn
Filed May 23, 20075 milesVA

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HORN ON THE VEHICLE WILL ONLY OPERATE WHEN PRESSED VERY HARD. THE DEALER STATED THAT THEY CANNOT MAKE ANY ADJUSTMENTS DUE TO THE AIRBAG. THE CURRENT MILEAGE IS 3,000 AND FAILURE MILEAGE WAS 5.

Steering
Filed Jan 31, 2007PA

1/31/2007. 2007 JEEP GRAND CHEROKEE. PROBLEM WITH OVER SENSITIVE STEERING. *MC *JB

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Nov 13, 20064,700 milesTX

I PURCHASED A 2007 JEEP GRAND CHEROKEE IN AUGUST OF 2006. 11/11/06 THIS IS THE SECOND TIME THE AUTOMATIC SHIFT STICK HAS MALFUNCTIONED AND WOULD NOT GO INTO PARK. THE JEEP HAS E REMOTE STARTING FEATURE WITH A SAFETY THAT WILL LOCK THE SHIFT LEVER IN PLACE UNTIL THE KEY IS INSERTED INTO THE IGNITION. THIS LOCKING MECHANISM IS WHAT KEEPS BREAKING. WE CURRENTLY HAVE 4700 MILES ON THIS VEHICLE. THE DEALERSHIP HAS FIXED THE SHIFTER BOTH TIMES AT NO CHARGE, BUT I CERTAINLY DON'T PLAN ON HAVING TO REPLACE THIS EVERY 2500 MILES. THEY NEED A DESIGN CHANGE. *JB

Structure
Filed Oct 29, 2006500 milesNC

APPROXIMATELY 15 DAYS AFTER PURCHASING MY BRAND NEW 2007 JEEP GRAND CHEROKEE LAREDO MY PASSENGER SIDE EXPERIENCED WATER LEAKS THROUGH THE GRAB BAR. THE VEHICLE WAS RETURNED TO THE DEALER IMMEDIATELY AND IT WAS 'REPAIRED'. APPROXIMATELY 9 DAYS AFTER THAT REPAIR THE SAME PROBLEM RESURFACED IN THE SAME AREA. THE VEHICLE WILL BE RETURNED TO THE DEALER IN THE MORNING *NM

Electrical System › Ignition › Switch
Filed Oct 19, 2006MI

POSITION OF IGNITION IS DANGEROUS: I HAVE TURNED THE VEHICLE OFF WHEN DRIVING BY BUMPING IT WITH MY KNEE. THIS HAS HAPPENED 3 TIMES IN THE FIRST 400 MILES OF OWNING THIS VEHICLE. NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →