2010 Jeep Grand Cherokee

Routine

Owners filed 117 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 5 times.

When it fails
020k40k60k90k120k200k

101 complaints record an odometer reading. Failures cluster around 75,00090,000 miles; the median is 67,500 miles.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System39
210
Engine15
000
Power Train9
200
Service Brakes7
000
Air Bags7
202
Wheels5
000
Unknown or Other5
111
Tires4
000
Structure › Body4
100
Vehicle Speed Control3
100

5 safety recalls

Part 573 reports
Electrical System13V175000
Filed May 7, 2013295,345 vehiclesChrysler Group Llc

Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Risk. If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Remedy. Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

Electrical System › Ignition › Module10V200000
Filed May 11, 201037,335 vehiclesChrysler Group Llc

Defect. CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER 300, DODGE CHALLENGER, CHARGER, JEEP COMMANDER, GRAND CHEROKEE AND DODGE RAM VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A WIRELESS IGNITION NODE (WIN) MODULE EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH.

Risk. THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Equipment10V085000
Filed Mar 5, 20103,465 vehiclesChrysler Group Llc

Defect. CHRYSLER IS RECALLING MODEL YEAR 2010 JEEP COMMANDER AND GRAND CHEROKEE VEHICLES. THEY MAY HAVE BEEN BUILT WITH AN IMPROPERLY MANUFACTURED REAR TRACK BAR.

Risk. REDUCED VEHICLE STABILITY COULD OCCUR INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT THE REAR TRACK BAR BUSHING RETAINING HOOP AND REPLACE THE REAR TRACK BAR IF ANY ARE FOUND TO BE MIS-POSITIONED. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Service Brakes, Hydraulic10V009000
Filed Jan 11, 201020,045 vehiclesChrysler Group Llc

Defect. CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.

Risk. THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.

Remedy. CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Electrical System › Instrument Cluster/Panel09V454000
Filed Nov 25, 20092,977 vehiclesChrysler Llc

Defect. CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 JEEP GRAND CHEROKEE PASSENGER VEHICLES MANUFACTURED FROM OCTOBER 22 THROUGH NOVEMBER 12, 2009. THE PASSENGER SIDE AIRBAG MAY NOT PROPERLY DEPLOY THROUGH THE INSTRUMENT PANEL TEAR SEAM.

Risk. THE AIRBAG MAY NOT PROPERLY PROTECT THE PASSENGER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY.

Remedy. DEALERS WILL REPLACE THE TOP COVER OF THE INSTRUMENT PANEL FREE OF CHARGE. THE CAMPAIGN IS EXPECTED TO BEGIN IN DECEMBER 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

What owners reported

Newest filings
Air Bags
Filed Aug 25, 2024MA

The Air Bag warning light came on after we got an oil change for our car.

Vehicle Speed Control › Accelerator PedalCrash1 injured
Filed May 1, 2024101,000 milesNY

The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving at 8 MPH through a parking area, the vehicle suddenly accelerated on its own. As a result, the vehicle traveled 100 feet before coming to a complete stop after colliding with two light poles and a tree. The air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT and was treated for whiplash, hearing loss, and pain in his back and knees. The manufacturer was not notified of the failure. The failure mileage was 101,000.

Air Bags
Filed Jun 8, 2023CA

The air bag light comes on every now and then. It happened in my previous jeep and is happening in my dad's Chrysler Sebring car as well. I seen this problem with the airbag automatic deactivation when the warning light comes on in different vehicles but all from Chrysler motors.

Engine
Filed Jun 20, 2022CA

Driving 2010 Jeep Grand Cherokee with HEMI engine on the freeway and the car lost engine power causing it to rapidly slow. Was able to make it safely to the side of the freeway, although multiple cars had to avoid, and had the car towed to our mechanic. The mechanic stated that the car needed an entire new engine as there were issues with the timing chain that then caused issues to the surrounding valves. In doing research, as this car only has 98,000 miles and is always serviced, I found that Chrysler has already recalled the Challengers with the same 5.7L HEMI engines, but has not done so for the 2010 Jeep Grand Cherokee's. We are at a loss and looking at $8,000-$10,000 to get a new engine and pay for labor. Currently looking for an attorney or an existing class action lawsuit as if we knew there were problems, we would have done things ahead of time to prevent the engine failure. There was NO WARNING provided on this issue, but have now found multiple individual complaints about the same issue on the internet. Please advise.

Service Brakes
Filed Jan 3, 2022TX

I was driving to work and the light turned red and I went to press on my brakes and if they didn't budge at all even all my body weight on it I couldn't get it to stop I almost smashed into the person in front of me luckily I thought about the emergency break thinked heavens and that's still hardly stopped it

Electrical System › Ignition
Filed Aug 11, 2021227,000 milesMS

The contact owns a 2010 Jeep Grand Cherokee. The contact stated while attempting to shut-off the vehicle, the vehicle remained on when the key was removed from the ignition. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall. The failure mileage was approximately 227,000.

Electrical System
Filed Dec 29, 2020150,000 milesAZ

REFERENCE: NHTSA CAMPAIGN NUMBER: 10V200000 WHILE DRIVING, IF THE VEHICLE GOES OVER A BUMP IN THE ROAD THE KEY FOB MAY FALL OUT OF THE IGNITION MODULE. WHILE STATIONARY, THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.

Electrical System
Filed Dec 9, 2020108,000 milesTX

IGNITION MODULE. KEY COMES OUT WHEN THE VEHICLE IS ON WHILE STOPPED OR IN MOTION. LIGHTS ARE NOT COMING ON THE PANEL, TURN SIGNAL NOT WORKING, IF THE RADIO AND AIR CONDITIONER ARE WORKING THE LIGHTS GO OFF INSIDE AND OUTSIDE THE VEHICLE. IF THEY ARE OFF THE INTERNAL LIGHTS DO NOT WORK WHILE DRIVING AND UNSURE IF OTHER CARS CAN SEE ACTIONS OF DRIVER.

Electrical System
Filed Dec 3, 2020120,000 milesPA

WHEN JEEP IS STARTED AFTER BEING PARKED. WONT SHIFT OUT OF PARK. WHEN IGNITION IS TURNED OFF, ENGINE CONTINUES TO RUN EVEN AFTER KEY IS REMOVED. ALL OTHER ELECTRIC COMPONENTS TURN OFF EXCEPT FOR ENGINE. SAFETY RELEASE BUTTON WAS PUSHED TO GET JEEP OUT OF GEAR, BUT WHEN PUT BACK IN PARK, IT GETS STUCK AGAIN. IS THERE A RECALL ON IGNITION SWITCH OR MODULE SWITCH THATS CAUSING THIS?

Electrical System
Filed Oct 26, 2020144,000 milesPA

IGNITION MODULE PROBLEM VEHICLE RUNS WITHOUT KEY IN IGNITION

Electrical System
Filed Oct 21, 2020110,000 milesAL

WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING

Electronic Stability Control (esc)
Filed Sep 9, 2020CA

I'VE TRIED PASSING SMOG NOW FOR 5 MONTHS AND I KEEP GETTTING OB11 NOT READY. I'VE HAD MY CAR LOOKED AT AND SERVICED BY TWO MECH TO RUN DIAGNOSTICS - NOTHING COMES UP. I TAKE METICULOUS CARE AND HAVE FULL RECORDS OF MY SERVICE RECORDS. I'M AT A LOSS AND ALTHOUGH I'VE PAID MY REGISTRATION - I CANNOT GET CURRENT TAGS. I DON'T KNOW WHAT TO DO.

Air Bags
Filed Sep 8, 2020110,000 milesCA

TIPM OR FRONT CONTROL MODULE SHUTTING OFF CAR WHILE DRIVING, TURNING OFF AIRBAGS AND NOT LETTING ABS SYSTEM FUNCTION PROPERLY. THE ENGINE HAS SHUT DOWN SEVERAL TIMES WHILE I'VE BEEN DRIVING SINCE I PURCHASED THIS VEHICLE RECENTLY

Electrical System
Filed Aug 25, 2020145,825 milesSC

CAR JUST SHUTS OFF ON ITS OWN, AND HAS STARTING ISSUES, HAD ONE INSTANCE WHERE IT JUST SHOWN DOWN COMPLETELY IN TRAFFIC. THIS FINAL INSTANCE WILL NOT START AND LIGHTS ON PANEL JUST JUMP AROUND AND IT IS MAKING STRANGE NOISES UNDER THE HOOD IT WILL NOT START ALL LIGHTS COME ON RADIO ETC . WILL E HAVING THE ISSUE CHECKED ASAP AND WILL UPDATE ONCE OR IF I FOUND OUT CAUSE

Power Train
Filed Jul 20, 2020CA

IN DECEMBER 2019 I RECEIVED A RECALL NOTICE V51 FOR AN SYSTEM UPDATE TO THE POWERTRAIN (POWER CONTROL MODULE). ON 1/30/20 I TOOK MY BELOVED JEEP TO PUTNUM CHRYSLR JEEP IN BURLINGAME, CA TO PERFORM THE UPDATE. ON 4/24/20 I WENT TO PERFORM A STAR SMOG AND I FAILED DUE TO OBD11 NOT READY (OXYGEN SENSORS). I COULDN'T BELIEVE IT. I TAKE EXCEPTIONAL CARE FOR MY CAR AND DON'T HESITATE TO TAKE IT TO THE MECHANIC AND WAS SUPRISED. THEREAFTER, I TOOK IT BACK TO AND IT STATED THE SAME THING OBD11 NOT READY. ON 6/10/20 I TOOK IT TO ANOTHER SMOG PLACE AND AGAIN FAILED DUE TO OBD11 NOT READY. I THEN HAD THE SYSTEM RESET. DROVE IT FOR OVER 40 MILES AND TOOK IT TO THE SAME PLACE FOR SMOG AND AGAIN OBD11 NOT READY. I SPOKE TO BAR AND THEY CAN'T FIGURE THIS OUT. I NOW HAVE TO DEAL WITH THE REF AND THEY NOTED THAT THEY CAN PASS ME DUE TO THE AMOUNT OF MONEY I'VE SPENT TRYING TO CORRECT THIS OBD11 NOT READY. I EVEN REPLACED THE UPSTREAM OXYGEN SENSORS FOR NO REASON. I HAD A DIAGOSTIC PERFORMED AND THERE'S NOTHING WRONG WITH MY CAR. WHAT ARE YOU DOING ABOUT THIS OXYGEN SENSOR ISSUE?

Engine
Filed Jun 9, 2020118,000 milesWA

I WAS DRIVING MY CAR DOWN A HILL AT APPROXIMATELY 45 MILES AND HOUR, ECO MODE WAS ACTIVATED, AND BEGAN TO SLOW DOWN THE LIGHT WHEN SUDDENLY MY CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. I FELT MY CAR LOSING POWER AND STEERING, BUT THANKFULLY WAS ABLE TO COAST TO THE SIDE OF THE ROAD BEFORE IT TOTALLY SHUT OFF. I HAD IT TOWED TO A JEEP DEALERSHIP, WHERE THEY INSPECTED IT AND INFORMED ME THAT THE TIMING CHAIN BROKE. THEY HAD NEVER SEEN THIS BEFORE AND INFORMED ME IT WAS NOT POSSIBLE THAT THIS HAPPENED DUE TO NORMAL USE OF THE VEHICLE. THEY RECOMMENDED REPLACING THE CHAIN, TENSIONERS, ETC., WHICH I HAD THEM DO, BUT THEY WENT TO TEST DRIVE THE VEHICLE AND FOUND THERE WAS DAMAGE TO THE VALVES. AFTER RESEARCHING THIS PROBLEM, I CAME ACROSS THIS EXACT SAME ISSUE, OCCURRING UNDER THE SAME OR SIMILAR CIRCUMSTANCES, IN DODGE CHALLENGERS AND CHARGERS WITH THE SAME ENGINE (5.7L V8 HEMI) IN THE SAME YEAR (2010). I SAW THAT THERE WAS AN OPEN RECALL FOR THOSE VEHICLES AND CALLED JEEP TO DISCUSS THIS, BUT THEY INFORMED ME THAT WHILE THIS WAS THE SAME THING, THERE WAS NO OPEN RECALLS FOR MY GRAND CHEROKEE AND SO THERE WAS NOTHING THEY COULD DO. *TR

Service Brakes
Filed Mar 19, 2020101 milesNY

IT STARTED OVER BUMP IN THE ROAD THEN BRAKE PEDAL WOULD GO ALL THE WAY DOWN NOT STOPPING CORRECTLY NOW IT LIKE THAT ALL THE TIME WHILE IN MOTION OR AT A HALT. TURNING KEY IN IGNITION CAUSES A STALL LIKE CHOCKING SOUND AND DOES NOT TURN ON THE CAR. NEED TO REPEAT THIS STEP A FEW TIMES BEFORE VEHICLE TURNS ON WHILE AT A STAND STILL.

Electrical System
Filed Feb 22, 2020NV

WHILE DRIVING MY TURN SIGNAL IS SHORTING OUT, SOME LIGHTS REMAIN ON WHILE CAR IS TURNED OFF AND NOT MOVING, DRAINED BATTERY, AND WINDOW CONTROL ON THE DRIVERS PANEL THAT CONTROLS PASSENGER WINDOW DOES NOT WORK.

Engine
Filed Jan 6, 2020SC

I WAS DRIVING ON I20 IN ATLANTA.IN THE LEFT LANE, OF AT LEAST 6 LANES AT 70 MPH. MY ENGINE JUST STOPPED IN HEAVY, HIGH SPEED TRAFFIC. I MOVED TO THE RIGHT SIDE OF THE ROAD AS CAR FLEW BY, FLASHING LIGHTS AND BLOWING THEIR HORNS AND WAS NEARLY REAR ENDED SEVERAL TIMES. THE JEEP WAS HAULED TO A DEALER WHERE I WAS TOLD THAT MY TIMING CHAIN HAD BROKEN AND HAD SEVERELY DAMAGED MY ENGINE WITH 95,760 MILES SHOWING. I LOVE MY JEEP. IT IS IN EXCELLENT COND. AND HAS ALWAYS BEEN MAINTAINED IT TO THE HIGHEST STANDARDS, 3,000 MILE MOBILE 1 OIL CHANGES, ALONG WITH ALL OTHER RECOMMENDED SERVICES. CHRYSLER HAS KNOWN ABOUT THIS TIMING CHAIN PROBLEM AND RECALLED OTHER, SAME YEAR MODELS INCLUDING THE 300, THE CHARGER AND THE CHALLENGER ALL WITH THE SAME ENGINE. THE RECALL IS # P01. HAD I KNOWN ABOUT THIS PROBLEM I WOULD HAVE HAD THE RECOMMENDED REPAIRS DONE THAT WOULD HAVE COST A FEW HUNDRED DOLLARS FOR PARTS AND 5 TO 6 HOURS LABOR. INSTEAD, I HAD TO PAY OVER $7,000. FOR THE ENGINE REPAIRS. ABOUT AS MUCH AS MY CAR IS ACTUALLY WORK! YES THIS WAS EXPENSIVE BUT MORE IMPORTANT WAS THE "WHERE AND HOW" THIS HAPPENED. IT WAS A VERY DANGEROUS HIGH SPEED, TRAFFIC SITUATION THAT COULD HAVE EASILY PRODUCED A HUGE, REAR ENDING TRAGIC ACCIDENT AND LOSE OF PROPERTY AND/OR LIVES. WHY DID CHRYSLER NOT WARN OWNERS OF THE 2010 JEEP GRAND CHEROKEE WITH THIS DANGEROUS, EXPLOSIVE ENGINE PROBLEM THAT THEY KNEW WAS GOING TO HAPPEN? THEIR RECALL INCLUDED SOME 50,000 OTHER VEHICLES WITH THE SAME ENGINE. WERE THEIR LIVE

Electrical System
Filed Dec 28, 201987,000 milesNJ

CONSTANT RUMBLE IN REAR END OF VEHICLE. DEALER HAS HAD 5 SEPARATE OCCASIONS AND CAN'T RESOLVE. FEELS LIKE REST WHEELS WILL FALL OFF. ALSO, INTERMITTENTLY WHEN TURNING IGNITION SWITCH, VEHICLE WON'T START. AFTER 2-3 TIMES IT WILL THEN START. HAD A 2005 KEEP CHEROKEE THAT DID THE SAME UNRESOLVED ISSUE.

20 of 117 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
202618600Routine
202574400Routine
20242411601Fatalities reported
20233842131Fatalities reported
20222591310Above average
20214031280Above average
2020237350Above average
2019367740Above average
201885311100Above average
2017364630Above average
2016308970Above average
20151,35610210High concern
20142,37519400High concern
201380210271Fatalities reported
20121,641111040High concern
20111,6396612Fatalities reported
2010 — this page117540Routine
2009138300Routine
2008733550Above average
20071,1087110Above average
20061,280672Fatalities reported
20052,0515240High concern
20041,29414253Fatalities reported
200376210141Fatalities reported
20021,47616204Fatalities reported
200188310151Fatalities reported
20001,44712182Fatalities reported
19991,63810151Fatalities reported
19981,02810137Fatalities reported
199799111175Fatalities reported
199689312226Fatalities reported
199571911294Fatalities reported
19945888332Fatalities reported
199355512351Fatalities reported
19923000Routine
19916010Routine
19905010Routine

Compare every Grand Cherokee year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 7, 2013. Source: NHTSA Office of Defects Investigation.