“The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags). The vehicle was taken to the dealer, where repairs were performed on the air bag control module and side impact sensor. However, after the repair was completed, the air bag warning light unexpectedly illuminated. The vehicle was taken back to the dealer, but it was not diagnosed or repaired.”
Owner complaint, filed Apr 24, 2026 at 378,910 miles
“The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.”
Owner complaint, filed Aug 28, 2024 at 104,236 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened
Complaints about the 2003 Grand Cherokee peaked in 2015, with 90 filed that year. Owners had filed 18 complaints about the airbags before the first recall that covers it, 12V527000 in November 2012; 232 more have come in since. In 2026 owners filed 3 so far.
Filed Jan 28, 2015752,644 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Risk. Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Remedy. Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Air Bags › Frontal › Sensor/Control Module-inactive12V527000
Filed Nov 8, 2012744,822 vehiclesChrysler Group LLC
Defect. Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Risk. Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Remedy. Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Seats › Front Assembly › Seat Heater/Cooler09V117000
Filed Apr 9, 2009103,409 vehiclesChrysler LLC
Defect. CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
Risk. OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
Remedy. DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Defect. CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy. TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Seats › Front Assembly › Seat Heater/Cooler06V197000
Filed Jun 7, 2006111,687 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
Risk. OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
Remedy. DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Defect. CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Defect. CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
Risk. IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
Remedy. AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
All 10 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 4 name the 2003 Grand Cherokee.
Jeep inadvertent air bag deploymentRecall query RQ14001Closed
Opened May 29, 2014Closed Nov 13, 2015Led to recall 15V043000airbags
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cherokee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC …
Crash Related Fuel Tank FiresEngineering analysis EA12005Closed
Opened Jun 12, 2012Closed Nov 14, 2014Led to recall 13V252000fuel system
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact …
Crash Related Fuel Tank FiresPreliminary evaluation PE10031Closed
Opened Aug 23, 2010Closed Jun 14, 2012fuel system
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer …
Fuel Storage System Crash Related FiresDefect petition DP09005Closed
Opened Nov 6, 2009Closed Aug 23, 2010fuel system
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of …
Technical service bulletins
88 on file
Repair instructions the manufacturer sent its dealers for the 2003 Grand Cherokee. Not recalls: the fix is usually free only while the car is under warranty.
transmission 21engine 15equipment 11body and frame 10electrical system 7trailer hitch 4steering 4airbags 3
Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, …
Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, …
NEW AIRBAG CONTROL MODULE OPTIMIZED FOR CURRENT AND PRIOR MODEL YEAR USE. *TT
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2003 Jeep Grand Cherokee 4-DR.
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★★★★★
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New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Air Bags
Filed Jul 9, 2026CA
The driver and passenger front airbags deployed spontaneously while merging onto the highway. I was startled by the noise, my vision was obscured, I was unable to breathe due to the chemical accelerants, and the bag made contact with my face and arms. All of these events put me and other drivers at great risk of severe bodily and property damage. Since June 24, the vehicle has been in possession of a Chrysler dealership. A pre-service write-up has been created, but to my knowledge, no work has been done to the vehicle. I am unaware of an inspection having been completed. I did not see any warning lamps or other symptoms prior to the airbags deploying.
Air Bags
Filed Apr 24, 2026378,910 milesFL
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags). The vehicle was taken to the dealer, where repairs were performed on the air bag control module and side impact sensor. However, after the repair was completed, the air bag warning light unexpectedly illuminated. The vehicle was taken back to the dealer, but it was not diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 378,910.
Air Bags
Filed Mar 20, 2026GA
On March 4th 2026 I called Liberty Jeep here in Hinesville Georgia concerning about the recall for my airbags as well as for the hitch on this vehicle. To date nobody has bothered to call to give me an appointment concerning this major recall and continue to refuse to provide any kind of service for me on this recall I have contacted Jeep headquarters about just concerned dealing with Liberty Jeep in Hinesville and today they haven't bothered to do anything about this they are continuously endangering me my daughter and my wife by avoiding any opportunity to repair this damage to my airbags.
Air Bags
Filed Aug 28, 2024104,236 milesAR
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the air bag warning lights illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,236. Parts distribution disconnect.
Air Bags
Filed Aug 5, 2024212,000 milesTN
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that while her husband was driving approximately 40-45 MPH, the driver's side and passenger's side curtain air bags deployed without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened; however, the case had not been assigned to a case manager. The contact related the failure to NHTSA Campaign Number: 15V046000 (Air Bags). The failure mileage was approximately 212,000.
Seats
Filed Jun 21, 2023OR
2 recalls have not been taken care of by the manufacturer. I purchased this vehicle 2 years ago and have noticed that the seats do indeed over heat. The airbags haven't deployed thankfully, but I'm not comfortable taking any chances. Do I have to pay a dealer to complete these repairs? Also, since I have had this vehicle, my blinkers and brake lights do not work consistently. They were in operable for almost a month. I had a Mechanix check them, and they said they were dine. Homer's auto shop florence oregon) I didn't drive at night for almost a month. Then my blinkers just started working again. All the fuses are fine, and no other electrical issues. Brake lights started working also. Up until 3 days ago, a driver behind me pulled around next to me at the stop light to tell me the brake light was out. I checked it when I got home and it was fine.
Air Bags
Filed May 15, 2023SC
While driving at low speed, the side curtain airbags deployed along with the front seat belts. No injuries just stunted by the loud bang. I took car to Jeep dealership to have recall R06/15v-046 repaired and to diagnose cause of side curtain airbags deployment. Dealer would not repair recall R06/15v-046 due to the requirement that the side curtain and seat belts be repaired before making the recall repairs. Side curtain airbags repair was not accomplished because some repair parts are no longer available (seatbelts/headliner). Dealer indicated that, even if they could have repaired side curtain airbags that the cost of the side curtain airbags repair would be on me. Dealer charged me for a diagnostic of side curtain airbags deployment. I feel that the manufacturer is responsible for the defects and are responsible for restitution. Subject car has airbags light on know but not beforehand. What is my recourse now that my car is unsafe with no repair available and of little value?
Air Bags
Filed Dec 8, 2022FL
Airbag light has stayed on even after a battery replacement. Check engine light now stays on for no apparent reason.That’s all,thanks
Air Bags
Filed Sep 10, 2021MD
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available and on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Air Bags
Filed Oct 30, 202071,000 milesNJ
ON FRIDAY OCTOBER 9,2020 APPROX. 5:56 PM I WAS COMING OUT OF ACME PARKING LOT, STATIONARY AT TRAFFIC LIGHT AWAITING A GREEN LIGHT . ALL CAR WINDOWS WERE UP, AC ON. NEXT THING I KNEW I HEARD A "DING" AND BEFORE I KNEW IT, BOTH AIR BAGS DEPLOYED , SHATTERING PASSENGER GLOVE BOX APART, SENDING DEBRIS AND PLASTIC IN MY FACE. DRIVER STEERING WHEEL DESTROYED. ENTIRE VEHICLE FILLED WITH "FIRE LIKE SMELL" FROM DUAL AIR BAG DEPLOYING. NO INJURIES TO MYSELF, NO ONE ELSE IN VEHICLE WITH ME AT TIME OF INCIDENT. NO ACCIDENT OF ANY KIND HAD OCCURRED THAT WOULD EXPLAIN DUAL AIR BAG DEPLOYMENT WITHOUT ANY IMPACT TO VEHICLE. I CAN PROVIDE PHOTOS UPON REQUEST. THIS IS DEFINITELY A MANUFACTURING DEFECT.
Seats
Filed Oct 19, 2020176,000 milesCO
DRIVER'S SEAT FRAME/BRACKET BROKE IN FRONT OF DRIVER'S SEAT, ALLOWING THE DRIVER SEAT TO LEAN DETACH FROM THE FLOORBOARD AND MOVE BACKWARD TOWARD THE REAR SEATS. WHEN RESEARCHING THIS SPECIFIC ISSUE, IT SEEMS THAT THIS IS A COMMON ISSUE AND IS AN OBVIOUS SAFETY DEFECT. IF THE DRIVER SEAT FRAME CANNOT HOLD UP TO NORMAL USE, HOW WILL IT HOLD UP TO THE FORCES EXERTED UPON IT IN THE EVENT OF A REAR-END COLLISION? THIS IS AN OBVIOUS SAFETY DEFECT AND BASED ON THE VOLUME OF OTHER CONSUMERS THAT HAVE HAD THIS ISSUE, IT IS UNBELIEVABLE THAT ACTION HAS NOT BEEN TAKEN TO RESOLVE THIS ISSUE.
Air Bags1 injured
Filed Sep 10, 202085,000 milesPR
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 5 MPH, WHEN THE AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER SUSTAINED BURNED INJURIES ON HIS RIGHT ARM BUT DID NOT SEEK MEDICAL ATTENTION. THE DRIVER WAS ABLE TO DRIVE TO RESIDENCE. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUTOCENTRO CHRYSLER DODGE JEEP & RAM LOCATED AT BARRIO BAIROA INDUSTRIAL PARK, KM 3.2 PR-1, CAGUAS, 00725, PUERTO RICO, 787-999-9115 AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 85,000.
Air Bags1 injured
Filed Sep 9, 2020230,000 milesCA
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE WAITING AT A DRIVE THRU, THE STEERING WHEEL AIR BAG AND FRONT PASSENGER AIR BAG ABRUPTLY DEPLOYED. THE CONTACT STATED THAT THERE WAS NO AIR BAG WARNING LIGHT ILLUMINATION BEFORE OR AFTER THE FAILURE OCCURRED. THERE WAS NO IMPACT TO CAUSE THE AIR BAGS TO DEPLOY. THE STEERING WHEEL AIR BAG CAUSED DAMAGE TO THE WINDSHIELD, STEERING WHEEL, GLOVE BOX, AND DASHBOARD. AS A RESULT, THE GLOVE BOX HIT THE CONTACTS CHIN AND FOREHEADS LEFT SIDE. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 230,000. ## VIN FAILED ## JEEP GRAND CHEROKEE LAREDO ##
Air Bags
Filed Jul 14, 2020150,000 milesTN
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT IMPACT OR WARNING. MTN VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736, (706) 935-2328) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 150,000.
Electrical System
Filed Mar 8, 2020138,000 milesMN
JUST RECENTLY IN THE LAST THREE MONTHS FRONT PASSENGER WINDOW FELL WHILE DRIVING AND BACK DRIVER WINDOW FELL WHILE DRIVING WHILE IT WHAT SNOWING WHILE MY SON WAS IN THE CAR. HAVE A POPPING NOISE IN STEERING OR SOMEWHERE IN FRONT END. I CAN'T USE MY ACCELERATE BUTTON ON STEERING WHEEL WHILE IT'S IN CRUISE BECAUSE IT WON'T STOP ACCELERATION ONCE YOU PRESS IT. I WAS GOING ABOUT 55 AND WAS TRYING TO ACCELERATE TO 60.
Engine
Filed Mar 4, 2020205,000 milesIL
I STARTED MY JEEP, NOTICED MY HATCH WAS NOT CLOSED, GOT OUT WHILE IT WAS RUNNING, THE SECOND I CLOSED MY DRIVER DOOR, MY JEEP WENT INTO REVERSE ON ITS OWN, AND KEPT ACCELERATING HIGHER, THIS VEHICLE TOOK OFF VERY AGGRESSIVELY, LUCKILY MY WIFE WAS IN THE PASSENGER SEAT, SHE PUT IT IN NATURAL, AND SHUT THE CAR OFF BEFORE ANYTHING WAS STRUCK, NOW DUE TO I BELIEVE THE RAPID ACCELERATION IT RUNS HORRIBLY WHEN I PUT IT IN DRIVE. THIS JEEP IS AN 2003 , WELL BROKE IN AND MAINTAINED, THERE'S NO OTHER REASON AS TO WHY IT "BECAME SELF AWARE" I HAVE A LOT OF VEHICLE KNOWLEDGE AND THIS IS VIRTUALLY AND UNFATHOMABLY IMPOSSIBLE , PLEASE REVIEW EVERY ASPECT OF THIS VEHICLES COMPLAINTS AS THIS IS VERY UNSAFE
Electrical System
Filed Jan 23, 2020177,000 milesCO
ELECTRIC DOOR LOCK ON DRIVERS SIDE MAKES A LOUD BUZZING SOUND WHEN TRYING TO ENGAGE.
Seats
Filed Jan 19, 2020150,000 milesGA
FRONT SEAT BRACKETS FOR POWER SEATS SNAPPED AND SEPARATED CAUSING SEAT TO NO LONGER BE ATTACHED TO FLOOR. SEAT WOBBLES FROM SIDE TO SIDE ESPECIALLY IN CURVES AND TURNING. RENDERS SEATBELTS USELESS IN AN ACCIDENT.
Fuel/Propulsion System
Filed Sep 17, 2019156,000 milesAZ
THE SHIFT CABLE IS RUBBING AGAINST THE FUEL LINE, AFTER 156000 MILES IT HAS WORN A HOLE IN THE LINE. DURING A RESENT VACATION I NOTICED THE SMELL OF GAS BUT COULD NOT TELL WHERE IT WAS COMING FROM. WHEN THE CAR WAS SHUT OFF IT WOULD STOP LEAKING. AFTER I WAS BACK I WAS USING THE CAR AGAIN BACKING UP AND NOTICED A DRIP DRIP DRIP ON THE GROUND. AS I WAS ONLY A MILE FROM HOME I WENT HOME AND PARKED AND IT STILL LEAKED A BIT UNTIL THE PRESSURE STOPPED. I DID NOT THINK TO TAKE A PICTURE OF THE LINE AFTER I REMOVED IT. I TOOK THE FUEL LINE TO A SHOP TO HAVE A UNION PUT IN THE LINE BUT THAT IS LEAKING AS THE FITTING IS NOT TIGHT ENOUGH. I GUESS I WILL NEED TO BUY A NEW LINE. I HAVE NOT SEEN A REPORT OF THIS HAPPENING TO OTHER JEEPS BUT IT IS A DANGEROUS PROBLEM AS IT COULD HAVE CAUGHT FIRE.
Air Bags
Filed Sep 12, 2019225,000 milesSC
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE DRIVER'S FRONTAL AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RICK HENDRICK JEEP CHRYSLER DODGE RAM FIAT (LOCATED AT 8333 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 639-5475) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE ORC WOULD BE REPLACED; HOWEVER, THE AIR BAG INFLATOR WOULD NOT BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 225,000.
Exterior Lighting
Filed Aug 27, 2019265,000 milesSC
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TURN SIGNALS MALFUNCTIONED AND THE FLASHER RELAY LASTED ONLY SIX MONTHS TO A YEAR. THE CONTACT ALSO STATED THE BRAKE LIGHTS WERE MALFUNCTIONING AND HAD A FAULTY DESIGN. THE LIGHTS CLIPPED INTO PLACE AND WOULD NOT WORK ON BUMPY ROADS. MCKINNEY DODGE CHRYSLER JEEP RAM & USED CARS (4574 CALHOUN MEMORIAL HWY, EASLEY, SC 29640, (864) 859-1981) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 265,000. *AS *TR
Engine
Filed Aug 4, 2019MO
HYDRAULIC COOLING FAN QUIT. CAN RUN DIRECT POWER FROM BATTERY TO SOLENOID AND THE HYDRAULIC FAN SOLENOID WORKS BUT DOES NOT WORK WHEN VEHICLE IS RUNNING. CAUSED VEHICLE TO OVER HEAT AND NEED TO BE TOWED OFF THE HIGHWAY.
Steering
Filed May 27, 2019158,900 milesNY
WAS DRIVING ON THRUWAY AT 65 MPH, HIT A SLIGHT SEAM IN THE HIGHWAY AND THE ENTIRE FRONT END BEGAN TO SHAKE UNCONTROLLABLY, FORCING ME TO LEAVE THE HIGHWAY IMMEDIATELY AND STOP ON THE SIDE OF THE ROAD. AT ABOUT 10 MILES PER HOUR, THE SHAKING LESSENED AND ACTUALLY STOPPED. THINKING IT WAS A FLUKE OCCURRENCE, I CONTINUED ON MY WAY. UNFORTUNATELY, NEXT TIME I HIT ANY SORT OF IMPERFECTION IN THE ROAD, THE "DEATH WOBBLE" STARTED AGAIN IN THE FRONT END.
Air Bags
Filed Apr 1, 2019FL
AIRBAG SENSOR CONTINUES TO BEEP
Electrical SystemFire
Filed Mar 13, 2019250,000 milesTN
I WAS DRIVING AND SMELLED BURNING. PULLED OVER ON A FOUR LANE HIGHWAY. I THEN SAW SMOKE. I DROVE A BLOCK AWAY TO A SAFE SPOT GOT OUT OF THE CAR AND CALLED 911. THE FIREFIGHTERS EXTINGUISHED AN ELECTRICAL FIRE THAT STARTED IN MY PASSENGER SIDE DOOR. THEY BELIEVE THE MOTOR IN MY DOOR CAUGHT FIRE. I HAD TO HAVE THE VEHICLE TOWED. NOW I'M AT A LOSS AS TO WHAT TO DO. THANK GOD I HAD JUST DROPPED MY SON OFF AT SCHOOL SO NO INJURIES.
Unknown or Other
Filed Feb 21, 2019114,000 milesNY
I PURCHASED A 2003 JEEP GRAND CHEROKEE 11/27/18. ON 12/24/18 I STOPPED AT A STOP SIGN WHERE THE ROAD WAS ICY. I DID NOT HIT ANYTHING. WHEN I BEGAN DRIVING AGAIN I HEARD A "THUNK" NOISE AND THE VEHICLE FELT LIKE IT WAS STUCK IN 4 WHEEL DRIVE. I PULLED OVER TO THE SIDE OF THE ROAD TWICE, PUT THE VEHICLE IN 4 WHEEL DRIVE AND BACK INTO 2 WHEEL DRIVE BUT IT DIDN'T HELP. I DROVE THE VEHICLE TO MY FRIENDS HOUSE WHICH WAS ABOUT 2 MILES AWAY AND PARKED IT. I'VE SENT 2 LETTERS TO THE DEALER BECAUSE HE WOULD NOT RESPOND TO MY PHONE CALLS. I FILED A COMPLAINT WITH BBB. HE DID NOT REPLY TO THEM. I DID SPEAK TO THE OWNER WHERE I BOUGHT THE VEHICLE AFTER THE FIRST LETTER. HIS WIFE ANSWERED THE PHONE AND THEN I TALKED TO HIM. HE AGREED THAT IF I TOWED THE VEHICLE TO HIS SHOP I WOULD BE REFUNDED THE $2400 I PAID FOR IT, WHICH I DID. I WAS TOLD BY 2 OTHER MECHANICS IT IS UNSAFE TO DRIVE. HE WAS NOT THERE. I HAD TO LEAVE THE VEHICLE THERE, I DIDN'T HAVE $ TO HAVE IT TOWED AGAIN. HE HAS NEVER RETURNED ANY OF MY CALLS. HE HAS MY $2400, THE JEEP AND A VEHICLE I GAVE AS A TRADE IN.I HAVE COPIES OF THE 2 LETTERS I SENT HIM AND MY CORRESPONDENCE WITH THE BBB. H&S MOTORS 377 WHITNEY ST. ROCHESTER NY 14606 OWNERS NAME HARRY COATES THANK YOU!
Power Train
Filed Dec 10, 2018138,000 milesIN
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. AFTER PARKING THE VEHICLE, IT WOULD NOT SHIFT INTO REVERSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 138,000.
Vehicle Speed Control
Filed Nov 17, 201837,000 milesPA
WHILE THE CAR WAS STOPPED IN A PARKING LOT, THE IDLE SUDDENLY STARTED RACING AT WELL OVER 1000 RPM. EVEN MAX PRESSURE ON THE BRAKE PEDAL WAS NOT ENOUGH TO PREVENT THE CAR FROM MOVING. I SHIFTED INTO NEUTRAL FROM DRIVE TO PREVENT RUNNING OVER A PEDESTRIAN. THE IDLE RETURNED TO NORMAL SEVERAL SECONDS LATER. THE ACCELERATOR PEDDLE WAS NOT IN ANY WAY INVOLVED. A MORE LIMITED RACING OCCURRED WHEN I FIRST BEGAN THE TRIP WHILE I WAS MAKING A SLOW LEFT TURN FROM A STOPPED POSITION AT A TRAFFIC LIGHT. I HAVE BEEN DRIVING SAFELY FOR OVER 54 YEARS AND HAVE NEVER HAD AN EXPERIENCE TO COMPARE WITH THIS ONE. IT WAS TRULY A WHILE KNUCKLE RIDE!
Seat BeltsCrash2 injured
Filed Sep 25, 2018200,000 milesNY
TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED KNEE AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER SUSTAINED INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
Air Bags
Filed Sep 12, 2018190,000 milesTX
I HAD NEW ORC MODULE AS PER RECALL RO6.PART NO CBSZRO65AA AIR BAG LIGHT STILL ON COMES AND GOES. HAD SCANNED GOT CODE P000201 LEFT FRONT SENSOR FAILURE..I FOUND THAT THE NEW MODULE ON WJ MODELS DISABLES THE FRONT SENSORS.THEY ARE NOT NEEDED. HELP!!!!!WENT TO DEALER HE WAS NO HELP.
Engine
Filed Aug 3, 2018140,000 milesIL
ENGINE STALLS WITHOUT WARNING, NUMEROUS PARTS REPLACED STILL PERSISTS. VERY DANGEROUS
Steering
Filed Jul 31, 2018146,000 milesNJ
I'M 100% CONVINCED OUR VEHICLE FITS "DEATH WOBBLE" CONDITION. IF YOU HIT A BAD BUMP OR SERIES OF SMALL BUMPS, FRONT END SHIMMIES VIOLENTLY WITH STEERING WHEEL SHAKING BACK AND FORTH OUT OF CONTROL. CAN ONLY SLOW DOWN AS BRAKING DOESN'T SEEM TO HELP MUCH. IT HAPPENED TO MY WIFE 3X AND MYSELF 1X ALREADY IN PAST 6 WEEKS. VERY SCARY!
Engine
Filed Jun 6, 2018177,000 milesRI
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND DROVE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 177,000. THE VIN WAS NOT AVAILABLE.
Air Bags
Filed Apr 14, 2018MD
JEEP GRAND CHEROKEE RECALL.IT WAS IN MOTION DRIVING ON THE HIGHWAY. OCCUPANT RESTRAINT CONTROL MODULE IS RO6 / NHTSA 15V-046 OR M35 (12V-527) OR N13 (13V-040) I TOOK MY JEEP TO THE DEALERSHIP, THEY SAID IT WAS REPAIRED, I BELIEVED WHAT THEY SAID. I BELIEVE THEY FIXED IT AROUND 11/07/2016. THE SEATBELT AND AIRBAG CAME ON AROUND 6/3/2017. IT IS STILL ON TODAY, I DO NOT KNOW WHAT TO DO ABOUT THAT DEFECT IN MY VEHICLE.
Air Bags
Filed Feb 28, 2018206,000 milesTX
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS SITTING IN HER VEHICLE, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER (HELFMAN DODGE CHRYSLER JEEP RAM, 7720 KATY FWY, HOUSTON, TX 77024), BUT THEY WOULD NOT TOUCH THE VEHICLE UNTIL AN INVESTIGATOR PERFORMED AN INSPECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), BUT HE WAS NOT NOTIFIED OF THE RECALL AND PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT A DECISION WOULD BE MADE AFTER THE INVESTIGATION. THE FAILURE MILEAGE WAS 206,000. PARTS DISTRIBUTION DISCONNECT.
Air BagsCrash1 injured
Filed Feb 7, 2018224,000 milesGA
TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DROVE INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE PASSENGER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL; HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED AT THE TIME. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THERE WAS AN ACTIVE RECALL PER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) THAT MAY HAVE BEEN RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 224,000.
Visibility › Defroster/Defogger/Hvac System › Fan/MotorFire
Filed Jan 31, 2018150,000 milesOK
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED WHEN HE ATTEMPTED TO USE THE HEAT AND SMOKE APPEARED UNDERNEATH THE GLOVE COMPARTMENT BOX. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONNECTED PLUG TO THE BLOWER MOTOR RESISTOR MELTED THE WIRES AND PLASTIC CAP THAT SURROUND THE RESISTOR AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO BYFORD CHRYSLER DODGE JEEP RAM OF CHICKASHA (3121 S 4TH ST, CHICKASHA OK 73018) FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Electrical System
Filed Aug 25, 201798,700 milesTN
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDOWS, LOCKS, AND OTHER ELECTRICAL SYSTEMS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRIC MOTOR AND DRIVER SIDE DOOR PANEL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,700.
Air Bags
Filed Jul 27, 2017107,562 milesFL
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG DEPLOYED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND IT WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED GEICO INSURANCE WHERE AN AGENT ASSISTED WITH THE ISSUE AND CALLED THE DEALER (FIRKINS IN BRADENTON, FL), BUT THE AGENT WAS UNSATISFIED. THE AGENT THEN CALLED THE SUNSET CHRYSLER DEALER IN SARASOTA FL WHO SUGGESTED THAT THE CONTACT BRING IN THE VEHICLE. THE VEHICLE WAS TOWED TO THE SUNSET CHRYSLER DEALER, BUT WAS NOT REPAIRED DUE TO A CRACK IN THE DASHBOARD. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WERE NOT RESPONSIBLE FOR THE RECALL REPAIR SINCE THE REPAIR DATE HAD EXPIRED. THE MANUFACTURER DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 107,562.
Exterior Lighting
Filed Jul 6, 2017104,000 milesMD
THE TURN SIGNALS INTERMITTENTLY GO OUT BUT THE EMERGENCY FLASHERS WORK.
Air Bags
Filed Jun 20, 201792,000 milesMD
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT EXPERIENCED A PROGRESSING FAILURE WITH THE AIR BAGS. THE AIR BAG INDICATOR FLASHED AND THEN REMAINED ILLUMINATED FOR YEARS. THE MANUFACTURER EXCLUDED THE VEHICLE FROM NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). YEARS AGO, TATE DODGE CHRYSLER JEEP RAM INC (7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 766-2560) REPLACED THE CLOCK SPRING ASSEMBLY AND A FUSE; HOWEVER, THE AIR BAG INDICATOR REMAINED ILLUMINATED. IN ADDITION, DARCARS CHRYSLER JEEP WALDORF (11755 S BUSINESS PARK RD, WALDORF, MD 20601, (301) 843-5200) STATED THAT THE FRONT PASSENGER AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THERE WAS NO OPEN RECALL FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Air Bags
Filed May 31, 201790,000 milesNM
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CRUISE CONTROL STOPPED WORKING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE DOORS AND REAR WINDOWS DID NOT LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (MARK'S CASA CHRYSLER, JEEP, ALBUQUERQUE, NEW MEXICO) WHERE IT WAS DIAGNOSED THAT THE MASTER CONTROL MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE DEALER WAS NOT CONTACTED FOR THE RECALL REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Air Bags
Filed May 31, 2017190,000 milesSC
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE ENGINEERING ANALYST ASSOCIATE'S REPRESENTATIVE, GARY DOUBLE, HAD THE VEHICLE TOWED TO SPARTANBURG CHRYSLER DODGE JEEP (LOCATED AT 1035 NORTH CHURCH ST EXT SPARTANBURG, SC 29303 888-404-4925), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS RETURNED TO THE CONTACT'S HOME WITHOUT EXPLANATION. THE MANUFACTURER STATED THAT THE REPAIR WOULD BE THE CONTACT'S RESPONSIBILITY SINCE THE RECALL REPAIR WAS NOT COMPLETED. THE CASE WAS CLOSED. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 190,000.
Air Bags
Filed Apr 27, 2017180,000 milesVA
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, A BEEP WAS HEARD AND BOTH FRONTAL AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO PULL INTO A DRIVEWAY. THE POLICE WAS CALLED AND THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER SENT AN INVESTIGATOR WHO DETERMINED THAT THE MANUFACTURER WAS NOT AT FAULT BECAUSE THE VEHICLE WAS UNDER A RECALL FOR THE AIR BAGS AND WAS NEVER REPAIRED. THE CONTACT ALSO STATED THAT SHE NEVER RECEIVED A RECALL NOTIFICATION. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Air BagsCrash1 injured
Filed Apr 13, 2017155,000 milesIN
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE ACCELERATING FROM A STOP LIGHT AT 3 MPH, ANOTHER VEHICLE RAN THE RED LIGHT AND CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS IN THE VEHICLE FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE OF INJURIES TO OCCUPANTS IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME WHERE IT WAS AWAITING TO BE INSPECTED BY THE INSURANCE COMPANY. THE AIR BAG FAILURE WAS YET TO BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Air Bags
Filed Jan 6, 2017CA
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Air Bags
Filed Nov 8, 2016168,817 milesFL
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG PROTRUDED FROM THE DASHBOARD. IN ADDITION, THE AIR BAG BENT THE DASHBOARD OF THE VEHICLE AND MADE A LOUD NOISE WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 168,817.
Air Bags
Filed Nov 2, 2016TX
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Nov 1, 2016CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED AFTER CALLING TWO DEALERS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags1 injured
Filed Oct 27, 2016LA
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE ACCELERATING FROM A STOP LIGHT AT 20 MPH, THE DRIVER AND FRONT PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. AN INSPECTOR INVESTIGATED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Complaints 1-50 of 762, newest first, reproduced as filed.
It is not among the Grand Cherokee years to avoid. Owners filed 762 complaints, against about 830 for a typical Grand Cherokee year. The most common complaint is about the airbags (33%).
What is the most common problem with the 2003 Jeep Grand Cherokee?
The airbags: 250 of the 762 complaints (33%) are about it. Owners most often say it shows an airbag warning light (19%), sets off warning lights on the dash (17%) and set off an airbag for no reason (5%). The typical report comes at 115,000 miles.
How many recalls does the 2003 Jeep Grand Cherokee have?
10 safety recalls on file with NHTSA, the most recent filed Jan 28, 2015. The largest, 15V046000, covered 752,644 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2003 Jeep Grand Cherokee problems start?
Half of the complaints that record an odometer reading came in before 71,000 miles. For the airbags the midpoint is 115,000 miles.
Has NHTSA investigated the 2003 Jeep Grand Cherokee?
Yes, 4 times. The latest, RQ14001 ("Jeep inadvertent air bag deployment"), was opened May 29, 2014 and closed Nov 13, 2015.
Are there service bulletins for the 2003 Jeep Grand Cherokee?
The manufacturer filed 88 technical service bulletins and other notices for it with NHTSA, most of them about the transmission (21), the engine (15) and the body and frame (10). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
1 death reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 28, 2015. Source: NHTSA Office of Defects Investigation.