2003 Jeep Grand Cherokee

Fatalities reported

Owners filed 762 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 10 times.

When it fails
020k40k60k90k120k200k
71,000 milesMedian miles at failure

488 complaints record an odometer reading. Failures cluster around 60,00075,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags242
8113
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor49
000
Visibility › Defroster/Defogger/Hvac System45
003
Seats42
012
Visibility36
000
Visibility › Defroster/Defogger/Hvac System › Fan/Motor31
010
Electrical System28
020
Visibility › Power Window Devices and Controls25
000
Seats › Front Assembly › Seat Heater/Cooler19
065
Vehicle Speed Control18
702

10 safety recalls

Part 573 reports
Air Bags › Frontal15V046000
Filed Jan 28, 2015752,644 vehiclesChrysler (fca Us Llc)

Defect. Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Risk. Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

Remedy. Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.

Air Bags › Frontal › Sensor/Control Module-inactive12V527000
Filed Nov 8, 2012744,822 vehiclesChrysler Group Llc

Defect. Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Risk. Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.

Remedy. Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.

Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.

Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Seats › Front Assembly › Seat Heater/Cooler09V117000
Filed Apr 9, 2009103,409 vehiclesChrysler Llc

Defect. CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.

Risk. OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.

Remedy. DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport

Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Exterior Lighting06E064000
Filed Jul 17, 20064,029 vehiclesTradesonic

Defect. CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

Remedy. TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.

Seats › Front Assembly › Seat Heater/Cooler06V197000
Filed Jun 7, 2006111,687 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.

Risk. OVERHEATING COULD POTENTIALLY CAUSE A FIRE.

Remedy. DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.

Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Exterior Lighting › Headlights06E023000
Filed Mar 13, 2006292,000 vehiclesAnzo Usa, Inc.

Defect. CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.

Fuel System, Gasoline › Delivery › Fuel Pump06E011000
Filed Feb 1, 20067,291 vehiclesAirtex Products

Defect. CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

Risk. IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

Remedy. AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

What owners reported

Newest filings
Air Bags
Filed Jul 9, 2026CA

The driver and passenger front airbags deployed spontaneously while merging onto the highway. I was startled by the noise, my vision was obscured, I was unable to breathe due to the chemical accelerants, and the bag made contact with my face and arms. All of these events put me and other drivers at great risk of severe bodily and property damage. Since June 24, the vehicle has been in possession of a Chrysler dealership. A pre-service write-up has been created, but to my knowledge, no work has been done to the vehicle. I am unaware of an inspection having been completed. I did not see any warning lamps or other symptoms prior to the airbags deploying.

Air Bags
Filed Apr 24, 2026378,910 milesFL

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags). The vehicle was taken to the dealer, where repairs were performed on the air bag control module and side impact sensor. However, after the repair was completed, the air bag warning light unexpectedly illuminated. The vehicle was taken back to the dealer, but it was not diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 378,910.

Air Bags
Filed Mar 20, 2026GA

On March 4th 2026 I called Liberty Jeep here in Hinesville Georgia concerning about the recall for my airbags as well as for the hitch on this vehicle. To date nobody has bothered to call to give me an appointment concerning this major recall and continue to refuse to provide any kind of service for me on this recall I have contacted Jeep headquarters about just concerned dealing with Liberty Jeep in Hinesville and today they haven't bothered to do anything about this they are continuously endangering me my daughter and my wife by avoiding any opportunity to repair this damage to my airbags.

Air Bags
Filed Aug 28, 2024104,236 milesAR

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the air bag warning lights illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,236. Parts distribution disconnect.

Air Bags
Filed Aug 5, 2024212,000 milesTN

The contact owns a 2003 Jeep Grand Cherokee. The contact stated that while her husband was driving approximately 40-45 MPH, the driver's side and passenger's side curtain air bags deployed without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened; however, the case had not been assigned to a case manager. The contact related the failure to NHTSA Campaign Number: 15V046000 (Air Bags). The failure mileage was approximately 212,000.

Seats
Filed Jun 21, 2023OR

2 recalls have not been taken care of by the manufacturer. I purchased this vehicle 2 years ago and have noticed that the seats do indeed over heat. The airbags haven't deployed thankfully, but I'm not comfortable taking any chances. Do I have to pay a dealer to complete these repairs? Also, since I have had this vehicle, my blinkers and brake lights do not work consistently. They were in operable for almost a month. I had a Mechanix check them, and they said they were dine. Homer's auto shop florence oregon) I didn't drive at night for almost a month. Then my blinkers just started working again. All the fuses are fine, and no other electrical issues. Brake lights started working also. Up until 3 days ago, a driver behind me pulled around next to me at the stop light to tell me the brake light was out. I checked it when I got home and it was fine.

Air Bags
Filed May 15, 2023SC

While driving at low speed, the side curtain airbags deployed along with the front seat belts. No injuries just stunted by the loud bang. I took car to Jeep dealership to have recall R06/15v-046 repaired and to diagnose cause of side curtain airbags deployment. Dealer would not repair recall R06/15v-046 due to the requirement that the side curtain and seat belts be repaired before making the recall repairs. Side curtain airbags repair was not accomplished because some repair parts are no longer available (seatbelts/headliner). Dealer indicated that, even if they could have repaired side curtain airbags that the cost of the side curtain airbags repair would be on me. Dealer charged me for a diagnostic of side curtain airbags deployment. I feel that the manufacturer is responsible for the defects and are responsible for restitution. Subject car has airbags light on know but not beforehand. What is my recourse now that my car is unsafe with no repair available and of little value?

Air Bags
Filed Dec 8, 2022FL

Airbag light has stayed on even after a battery replacement. Check engine light now stays on for no apparent reason.That’s all,thanks

Air Bags
Filed Sep 10, 2021MD

Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available and on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

Air Bags
Filed Oct 30, 202071,000 milesNJ

ON FRIDAY OCTOBER 9,2020 APPROX. 5:56 PM I WAS COMING OUT OF ACME PARKING LOT, STATIONARY AT TRAFFIC LIGHT AWAITING A GREEN LIGHT . ALL CAR WINDOWS WERE UP, AC ON. NEXT THING I KNEW I HEARD A "DING" AND BEFORE I KNEW IT, BOTH AIR BAGS DEPLOYED , SHATTERING PASSENGER GLOVE BOX APART, SENDING DEBRIS AND PLASTIC IN MY FACE. DRIVER STEERING WHEEL DESTROYED. ENTIRE VEHICLE FILLED WITH "FIRE LIKE SMELL" FROM DUAL AIR BAG DEPLOYING. NO INJURIES TO MYSELF, NO ONE ELSE IN VEHICLE WITH ME AT TIME OF INCIDENT. NO ACCIDENT OF ANY KIND HAD OCCURRED THAT WOULD EXPLAIN DUAL AIR BAG DEPLOYMENT WITHOUT ANY IMPACT TO VEHICLE. I CAN PROVIDE PHOTOS UPON REQUEST. THIS IS DEFINITELY A MANUFACTURING DEFECT.

Seats
Filed Oct 19, 2020176,000 milesCO

DRIVER'S SEAT FRAME/BRACKET BROKE IN FRONT OF DRIVER'S SEAT, ALLOWING THE DRIVER SEAT TO LEAN DETACH FROM THE FLOORBOARD AND MOVE BACKWARD TOWARD THE REAR SEATS. WHEN RESEARCHING THIS SPECIFIC ISSUE, IT SEEMS THAT THIS IS A COMMON ISSUE AND IS AN OBVIOUS SAFETY DEFECT. IF THE DRIVER SEAT FRAME CANNOT HOLD UP TO NORMAL USE, HOW WILL IT HOLD UP TO THE FORCES EXERTED UPON IT IN THE EVENT OF A REAR-END COLLISION? THIS IS AN OBVIOUS SAFETY DEFECT AND BASED ON THE VOLUME OF OTHER CONSUMERS THAT HAVE HAD THIS ISSUE, IT IS UNBELIEVABLE THAT ACTION HAS NOT BEEN TAKEN TO RESOLVE THIS ISSUE.

Air Bags1 injured
Filed Sep 10, 202085,000 milesPR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 5 MPH, WHEN THE AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER SUSTAINED BURNED INJURIES ON HIS RIGHT ARM BUT DID NOT SEEK MEDICAL ATTENTION. THE DRIVER WAS ABLE TO DRIVE TO RESIDENCE. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUTOCENTRO CHRYSLER DODGE JEEP & RAM LOCATED AT BARRIO BAIROA INDUSTRIAL PARK, KM 3.2 PR-1, CAGUAS, 00725, PUERTO RICO, 787-999-9115 AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 85,000.

Air Bags1 injured
Filed Sep 9, 2020230,000 milesCA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE WAITING AT A DRIVE THRU, THE STEERING WHEEL AIR BAG AND FRONT PASSENGER AIR BAG ABRUPTLY DEPLOYED. THE CONTACT STATED THAT THERE WAS NO AIR BAG WARNING LIGHT ILLUMINATION BEFORE OR AFTER THE FAILURE OCCURRED. THERE WAS NO IMPACT TO CAUSE THE AIR BAGS TO DEPLOY. THE STEERING WHEEL AIR BAG CAUSED DAMAGE TO THE WINDSHIELD, STEERING WHEEL, GLOVE BOX, AND DASHBOARD. AS A RESULT, THE GLOVE BOX HIT THE CONTACTS CHIN AND FOREHEADS LEFT SIDE. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 230,000. ## VIN FAILED ## JEEP GRAND CHEROKEE LAREDO ##

Air Bags
Filed Jul 14, 2020150,000 milesTN

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT IMPACT OR WARNING. MTN VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736, (706) 935-2328) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 150,000.

Electrical System
Filed Mar 8, 2020138,000 milesMN

JUST RECENTLY IN THE LAST THREE MONTHS FRONT PASSENGER WINDOW FELL WHILE DRIVING AND BACK DRIVER WINDOW FELL WHILE DRIVING WHILE IT WHAT SNOWING WHILE MY SON WAS IN THE CAR. HAVE A POPPING NOISE IN STEERING OR SOMEWHERE IN FRONT END. I CAN'T USE MY ACCELERATE BUTTON ON STEERING WHEEL WHILE IT'S IN CRUISE BECAUSE IT WON'T STOP ACCELERATION ONCE YOU PRESS IT. I WAS GOING ABOUT 55 AND WAS TRYING TO ACCELERATE TO 60.

Engine
Filed Mar 4, 2020205,000 milesIL

I STARTED MY JEEP, NOTICED MY HATCH WAS NOT CLOSED, GOT OUT WHILE IT WAS RUNNING, THE SECOND I CLOSED MY DRIVER DOOR, MY JEEP WENT INTO REVERSE ON ITS OWN, AND KEPT ACCELERATING HIGHER, THIS VEHICLE TOOK OFF VERY AGGRESSIVELY, LUCKILY MY WIFE WAS IN THE PASSENGER SEAT, SHE PUT IT IN NATURAL, AND SHUT THE CAR OFF BEFORE ANYTHING WAS STRUCK, NOW DUE TO I BELIEVE THE RAPID ACCELERATION IT RUNS HORRIBLY WHEN I PUT IT IN DRIVE. THIS JEEP IS AN 2003 , WELL BROKE IN AND MAINTAINED, THERE'S NO OTHER REASON AS TO WHY IT "BECAME SELF AWARE" I HAVE A LOT OF VEHICLE KNOWLEDGE AND THIS IS VIRTUALLY AND UNFATHOMABLY IMPOSSIBLE , PLEASE REVIEW EVERY ASPECT OF THIS VEHICLES COMPLAINTS AS THIS IS VERY UNSAFE

Electrical System
Filed Jan 23, 2020177,000 milesCO

ELECTRIC DOOR LOCK ON DRIVERS SIDE MAKES A LOUD BUZZING SOUND WHEN TRYING TO ENGAGE.

Seats
Filed Jan 19, 2020150,000 milesGA

FRONT SEAT BRACKETS FOR POWER SEATS SNAPPED AND SEPARATED CAUSING SEAT TO NO LONGER BE ATTACHED TO FLOOR. SEAT WOBBLES FROM SIDE TO SIDE ESPECIALLY IN CURVES AND TURNING. RENDERS SEATBELTS USELESS IN AN ACCIDENT.

Fuel/Propulsion System
Filed Sep 17, 2019156,000 milesAZ

THE SHIFT CABLE IS RUBBING AGAINST THE FUEL LINE, AFTER 156000 MILES IT HAS WORN A HOLE IN THE LINE. DURING A RESENT VACATION I NOTICED THE SMELL OF GAS BUT COULD NOT TELL WHERE IT WAS COMING FROM. WHEN THE CAR WAS SHUT OFF IT WOULD STOP LEAKING. AFTER I WAS BACK I WAS USING THE CAR AGAIN BACKING UP AND NOTICED A DRIP DRIP DRIP ON THE GROUND. AS I WAS ONLY A MILE FROM HOME I WENT HOME AND PARKED AND IT STILL LEAKED A BIT UNTIL THE PRESSURE STOPPED. I DID NOT THINK TO TAKE A PICTURE OF THE LINE AFTER I REMOVED IT. I TOOK THE FUEL LINE TO A SHOP TO HAVE A UNION PUT IN THE LINE BUT THAT IS LEAKING AS THE FITTING IS NOT TIGHT ENOUGH. I GUESS I WILL NEED TO BUY A NEW LINE. I HAVE NOT SEEN A REPORT OF THIS HAPPENING TO OTHER JEEPS BUT IT IS A DANGEROUS PROBLEM AS IT COULD HAVE CAUGHT FIRE.

Air Bags
Filed Sep 12, 2019225,000 milesSC

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE DRIVER'S FRONTAL AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RICK HENDRICK JEEP CHRYSLER DODGE RAM FIAT (LOCATED AT 8333 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 639-5475) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE ORC WOULD BE REPLACED; HOWEVER, THE AIR BAG INFLATOR WOULD NOT BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 225,000.

20 of 762 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
202618600Routine
202574400Routine
20242411601Fatalities reported
20233842131Fatalities reported
20222591310Above average
20214031280Above average
2020237350Above average
2019367740Above average
201885311100Above average
2017364630Above average
2016308970Above average
20151,35610210High concern
20142,37519400High concern
201380210271Fatalities reported
20121,641111040High concern
20111,6396612Fatalities reported
2010117540Routine
2009138300Routine
2008733550Above average
20071,1087110Above average
20061,280672Fatalities reported
20052,0515240High concern
20041,29414253Fatalities reported
2003 — this page76210141Fatalities reported
20021,47616204Fatalities reported
200188310151Fatalities reported
20001,44712182Fatalities reported
19991,63810151Fatalities reported
19981,02810137Fatalities reported
199799111175Fatalities reported
199689312226Fatalities reported
199571911294Fatalities reported
19945888332Fatalities reported
199355512351Fatalities reported
19923000Routine
19916010Routine
19905010Routine

Compare every Grand Cherokee year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 28, 2015. Source: NHTSA Office of Defects Investigation.