1997 Jeep Grand Cherokee

Fatalities reported

Owners filed 991 complaints about this vehicle with federal regulators, most often about the fuel system. It has been recalled 11 times.

Not among the Jeep Grand Cherokee years to avoid. Which Jeep Grand Cherokee years to avoid →

When it fails
020k40k60k90k120k200k
118,000 milesMedian miles at failure

199 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.

Most common 1997 Jeep Grand Cherokee problems

230 of the 991 complaints (23%) are about the fuel system.

ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch · transmission110
42232
Fuel System, Other · fuel system67
000
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor · brakes64
000
Fuel System, Gasoline › Storage › Tank Assembly · fuel system62
111
Power Train › Automatic Transmission · transmission41
513
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes39
603
Fuel System, Other › Storage › Fuel Gauge System · fuel system37
000
Fuel/Propulsion System · fuel and propulsion system34
100
Vehicle Speed Control · throttle and acceleration27
1005
Fuel System, Gasoline › Delivery › Fuel Pump · fuel system27
000

1997 Jeep Grand Cherokee fuel system problems

23% of all complaints

230 of the 991 complaints are about the fuel system. This is what owners describe:

  • stalls11% · 26
  • leaks oil or fluid5% · 11
  • loses power4% · 9

Share of the 230 fuel system complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
95,000 mi
median of 33 reports
Peak year of filing
1997
56 fuel system complaints that year
Crashes · fires · injuries
3 · 3 · 5
in these complaints
Recalls on the fuel system
“Tl* the contact owns a 1997 jeep grand cherokee. While driving approximately 60 MPH, the vehicle suddenly stalled without warning. The contact smelled a gasoline fuel odor in the vehicle after it stalled. There was also a failure with the turn signals intermittently not illuminating. The vehicle was taken to an independent mechanic for diagnostic. The mechanic was unable to diagnose the failure.”
Owner complaint, filed Jun 14, 2012 at 158,000 miles
“My 97 jeep cherokee keeps stalling out. I've replaced many parts and no one knows why it does it. It will stall going slow, fast, doesn't matter. It happens everytime I drive it. *tr”
Owner complaint, filed Aug 2, 2010 at 170,000 miles

Complaints and recalls over time

By year of filing
1996: 2 complaints, 0 about the fuel system'961997: 87 complaints, 56 about the fuel system1998: 71 complaints, 20 about the fuel system1999: 104 complaints, 28 about the fuel system2000: 115 complaints, 26 about the fuel system'002001: 223 complaints, 24 about the fuel system2002: 89 complaints, 24 about the fuel system2003: 59 complaints, 19 about the fuel system2004: 22 complaints, 2 about the fuel system'042005: 18 complaints, 6 about the fuel system2006: 15 complaints, 1 about the fuel system2007: 9 complaints, 3 about the fuel system2008: 14 complaints, 0 about the fuel system'082009: 10 complaints, 2 about the fuel system2010: 17 complaints, 3 about the fuel system2011: 11 complaints, 1 about the fuel system2012: 11 complaints, 2 about the fuel system'122013: 12 complaints, 2 about the fuel system2014: 44 complaints, 8 about the fuel system2015: 40 complaints, 3 about the fuel system2016: 4 complaints, 0 about the fuel system'162017: 8 complaints, 0 about the fuel system2018: 1 complaints, 0 about the fuel system2019: 3 complaints, 0 about the fuel system2020: 1 complaints, 0 about the fuel system'202021: 0 complaints, 0 about the fuel system2022: 0 complaints, 0 about the fuel system2023: 0 complaints, 0 about the fuel system2024: 1 complaints, 0 about the fuel system'24Recall 97V080000 (airbags)Recall 97V194000 (fuel system)Recall 00V136000 (brakes)Recall 02V053000 (transmission)Recall 06E011000 (fuel system)Recall 06E022000 (brakes)Recall 07E104000 (visibility)Recall 09E012000 (headlights)Recall 09E025000 (headlights)Recall 13V252000 (body and frame)NHTSA investigation EA12005NHTSA investigation PE10031NHTSA investigation EA02029NHTSA investigation EA01017NHTSA investigation PE01021
All complaintsAbout the fuel systemRecall (red: the fuel system)NHTSA investigation opened

Complaints about the 1997 Grand Cherokee peaked in 2001, with 223 filed that year. Owners had filed 47 complaints about the fuel system before the first recall that covers it, 97V194000 in November 1997; 183 more have come in since. In 2024 owners filed 1 so far.

11 safety recalls

Part 573 reports
Structure13V252000
Filed Jun 19, 20131,560,000 vehiclesChrysler Group LLC

Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.

Risk. A fuel leak in the presence of an ignition source may result in a fire.

Remedy. Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).

Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.

Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport

Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Visibility › Glass, Side/Rear07E104000
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.

Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.

Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.

Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Fuel System, Gasoline › Delivery › Fuel Pump06E011000
Filed Feb 1, 20067,291 vehiclesAirtex Products

Defect. CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

Risk. IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

Remedy. AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift02V053000
Filed Feb 15, 20021,620,000 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Risk. INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy. DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor00V136000
Filed May 10, 2000589,000 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.

Risk. THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.

Remedy. DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.

Fuel System, Gasoline › Storage › Tank Assembly97V194000
Filed Nov 7, 1997360,000 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THE FUEL TANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY CAN DEGRADE OVER TIME, INDICATING SIGNIFICANTLY MORE FUEL IN RESERVE THAN IS ACTUALLY PRESENT.

Risk. OWNERS MAY NOT BE AWARE THAT THEIR VEHICLE IS LOW ON FUEL INCREASING THE RISK OF A VEHICLE CRASH IF THE VEHICLE STOPS DUE TO NO FUEL.

Remedy. DEALERS WILL REPLACE THE FUEL LEVEL SENDING UNIT.

Air Bags › Frontal › Sensor/Control Module-inactive97V080000
Filed May 16, 1997125,000 vehiclesChrysler Corporation

Defect. THE ELECTRICAL CIRCUIT DESIGN ALLOWS THE POTENTIAL FOR AN INADVERTENT AIR BAG DEPLOYMENT UPON VEHICLE IGNITION SHUT DOWN.

Risk. UNEXPECTED AIR BAG DEPLOYMENT CAN RESULT IN OCCUPANT INJURY.

Remedy. DEALERS WILL REPLACE THE AIR BAG ELECTRONIC CONTROL MODULE WITH A NEWLY DESIGNED MODULE.

All 11 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 7 name the 1997 Grand Cherokee.

Crash Related Fuel Tank FiresEngineering analysis EA12005Closed
Opened Jun 12, 2012Closed Nov 14, 2014Led to recall 13V252000fuel system

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact …

Crash Related Fuel Tank FiresPreliminary evaluation PE10031Closed
Opened Aug 23, 2010Closed Jun 14, 2012fuel system

NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer …

Fuel Storage System Crash Related FiresDefect petition DP09005Closed
Opened Nov 6, 2009Closed Aug 23, 2010fuel system

In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of …

HOOD LATCH FAILUREEngineering analysis EA02029Closed
Opened Oct 16, 2002Closed Feb 10, 2004door locks and latches

Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could account for their higher complaint rate.as a result, odi expanded the scope of this investigation to include all grand cherokee vehicles equipped with the subject hood latch assemblies.in performing ea02-029, it was determined that some of the secondary hood latches in the …

HOOD LATCHPreliminary evaluation PE02045Closed
Opened May 17, 2002Closed Oct 16, 2002body and frame

There is no summary currently available

ROLL-AWAY IN REVERSE WHEN PARKEDEngineering analysis EA01017Closed
Opened Nov 1, 2001Closed Dec 18, 2002Led to recall 02V053000transmission

Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. Vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether ?park? Has or has not been achieved.although the investigator was able to induce a ?false park? In the wj platform for 6 cyl. Vehicles, the level of difficulty was greater than that required for all zj models, and the …

INADVERTENT ROLLAWAY IN REVERSE PARKPreliminary evaluation PE01021Closed
Opened Jun 28, 2001Closed Nov 1, 2001transmission

Technical service bulletins

105 on file

Repair instructions the manufacturer sent its dealers for the 1997 Grand Cherokee. Not recalls: the fix is usually free only while the car is under warranty.

electrical system 23equipment 15engine 12transmission 12body and frame 10visibility 6airbags 5trailer hitch 4
0006Warranty extensionFeb 18, 2000equipment

INFORMATION REGARDING EXTENDED WARRANTY FOR REFRIGERANT LEAKS IN THE A/C EVAPORATOR COIL ON SUBJECT VEHICLES. *TT

140398Service Bulletin/Repair InstructionsMay 1, 1998fuel system

SUBJECT ON FUEL PRESSURE GAUGE ADAPTER USAGE. *YC

140897Service Bulletin/Repair InstructionsNov 21, 1997fuel system

INFORMATION ON POOR DRIVABILITY WITH HIGH DI (DRIVABILITY INDEX) FUEL. *NLM

What owners reported

Newest filings
Power TrainCrash
Filed Aug 6, 2024250,000 milesAL

The contact owns a 1997 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, prompting her to attempt to stop the vehicle. After which, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop, only coming to a complete stop after going off the road into a drainage ditch and rolling over on its roof. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed from the scene but not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was not filed. No injuries were reported. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 250,000.

Electrical System
Filed Oct 12, 2020188,000 milesCA

I PURCHASED THIS VEHICLE AND NOTICED THE FUEL GAUGE WAS FLUCTUATING EXCESSIVELY SO I CHECK IF THERE WERE ANY RECALLS FOR THIS VEHICLE . WHEN ENTERING VEHICLES VIN # IT STATES 0 OPENED RECALLS FOR THIS VEHICLE, NOT SURE IF IT WAS PREVIOUSLY REPAIRED. PLEASE HELP ME RESOLVE THIS ISSUE. ELECTRICAL ISSUES WERE WITH REAR DRIVERS SIDE WINDOW CONSTANTLY GOWS DOWN ON ITS ON EVERY TIME I STARTED THE IGNITION. PLEASE HELP. THANK YOU

Air Bags
Filed Nov 18, 2019120,000 milesFL

THE HORN ON MY 1997 JEEP GRAND CHEROKEE STOPPED WORKING A YEAR AGO, AFFECTING MY ABILITY TO WARN OTHERS OF SAFETY ISSUES. MECHANICS TELL ME THE HORN "BUTTON" IS EMBEDDED IN THE SAFETY AIRBAG IN THE STEERING WHEEL AND CAN ONLY BE FIXED BY REPLACING THE ENTIRE, COSTLY AIRBAG. THAT CAN BE HUNDREDS OF DOLLARS. I BELIEVE THAT HORN SWITCH REPLACEMENT SHOULD BE A RECALL ITEM AND THE MANUFACTURER SHOULD REPLACE THE SWITCH , WHICH REQUIRED REPLACING THE AIR BAG. OR, THE MANUFACTURER SHOULD BE REQUIRED TO ADD A SUPPLEMENTAL SWITCH ON THE DASH TO CONTROL THE HORN.

Service Brakes
Filed Aug 12, 2019120,000 milesAZ

ECM HAS A FAULT CIRCUIT BOARD PER DEALER AND NEEDS REPLACING . CAUSES COMPLETER POWER FAILURE AND ENGINE WILL QUIT RUNNING , ALL ELECTRICAL GOES OUT -- NO LIGHTS AT NIGHT OR EMERGENCY FLASHERS -- AND POWER BRAKES FAIL TO WORK . THIS HAPPENS AT ANY TIME , STOPPED OR ON THE ROAD .

Fuel/Propulsion System
Filed Mar 22, 2019120,000 milesIL

VEHICLE WILL STALL AT TIME WHEN JUST DRIVING ALONG ON CITY STREETS

Electrical System › Wiring › Front Underhood
Filed Feb 7, 2018260,000 milesUT

WIRING HARNESS LOST CONNECTION TO GROUND FOR THE PCM. GROUND WOULD NOT ALLOW FUEL PUMP TO WORK PROPERLY WITHOUT MAJOR WORK TO THE WIRING HARNESS.

Unknown or Other
Filed Nov 28, 2017189,900 milesTX

VEHICLE STALLS RANDOMLY WHILE DRIVING . CAR CAN BE GOING 70 AND STALL OR JUST FAIL TO MOVE WHILE STILL RUNNING THEN STALL. THIS WILL HAPPEN RANDOMLY AND SOMETIMES WILL RESULT IN A CHECK ENGINE LIGHT WHICH THEN GOES OUT AGAIN AND THE CAR WILL RUN FINE FOR DAYS THEN HAPPEN AGAIN.

Electronic Stability Control (esc)
Filed Sep 23, 2017218,600 milesCO

THE COOLANT SENSOR BAD IS CONSTANTLY ON. CHANGED THAT . WENT OUT ON AND OFF. THEN ABOUT A MONTH LATER MY RADIATOR BLEW APART AT THE SEAM SIDE WITHOUT ANY INDICATION. NO WARNING LIGHT .NO CHANGE IN COOLANT TEMP. AND THE COOLANT LEVEL WAS CHECKED RIGHT BEFORE I LEFT THAT DAY! HAD TO REPLACE RADIATOR AT THIS POINT

Fuel/Propulsion System
Filed Sep 20, 2017NJ

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE OEM TRAILER HITCH WAS NOT INSTALLED WHEN THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER (LUCAS CHRYSLER JEEP DODGE RAM, 1624 NJ-3838 LUMBERTON, NJ 08048, 609-288-7663) REFUSED TO PROVIDE A SOLUTION AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL CAMPAIGN. THE CONTACT INSTALLED AN AFTERMARKET TRAILER HITCH. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL CAMPAIGN. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 11/01/17*LJ UPDATED 11/3/2017*JS

Engine
Filed Jun 29, 2017172,000 milesGA

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING, THE VEHICLE SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. A DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 172,000.

Electrical System › Ignition
Filed Jun 28, 2017165,893 milesSC

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE IGNITION WAS FAILING AND CAUSED THE VEHICLE TO LOSE POWER. THE CONTACT TOOK THE VEHICLE TO THE GALANTA CHRYSLER DEALER WHO STATED THAT THEY WERE NOT ABLE TO REPAIR THE VEHICLE DUE TO NO PARTS BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,893. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Apr 21, 2017NY

CAR SOMETIMES DOES NOT STARTS. I JUST GET A CRANKING , IS BEING LIKED THIS FOR A COUPLE OF YEARS. SPEND MONEY TRYING TO FIX IT. BUT THEY CAN NOT FIND WHAT IT IS. ALWAYS HAPPENS WHEN I GET TO WHAT EVER I HAVE TO GO,, I PARKED LEAVE AND THEN I COMEBACK A FEW HOURS LATER. AND IT JUST CRANKS AND DOES NOT START. I LEAVE IT THERE. COMEBACK THE NEXT DAY AND THEN IS STARTS. LEFT IT W MY MECHANIC FOR A WEEK AND HE TOLD , THEY CAN NOT FIND WHAT IT IS !!!!

Electrical System
Filed Mar 18, 201710 milesCA

ENGINE STALLS WHEN DRIVING THE VEHICLE

Electronic Stability Control (esc)
Filed Feb 2, 2017122,000 milesTX

THE ENGINE CONTROL MODULE SHORTS OUT AND CAUSES AN ONSET OF PROBLEMS FROM WRONG AIR/FUEL RATIO TO SHUTTING OFF CAR POWER WHILE IN DRIVE AND/OR STATIONARY. THE VEHICLE SHUT OFF ON ME GOING DOWN THE HIGHWAY AT A CONSTANT SPEED, THEN SUDDENLY I WAS UNABLE TO ACCELERATE AND WAS NEARLY HIT BY AN 18-WHEELER. THIS SHORT IN THE ECM EVEN CAUSED BACKFIRE IN MY MUFFLER AND FLOODED MUFFLER WITH GAS. I HAVE BECOME AWARE OF THIS ON MANY JEEPS FROM 1993-1997. WAS THIS A RECALL AT ONE POINT? ALSO, THE VEHICLE INFORMATION CENTER DOES NOT WORK, THIS ALSO IS COMMON. ADDITIONALLY, THE EVAP CANISTER FITTINGS HAVE JUST DETERIORATED, CAUSING THE HOSES TO NOT GET A SECURE CONNECTION AND IMPROPER EMISSIONS.

Structure › Body
Filed Jun 2, 2016115,500 milesMI

MY DEALERSHIP WOULD NOT ADDRESS RECALL N45 WITHOUT CHARGING ME TO FIX SOME CORROSION DAMAGE. N45 IS A SAFETY RECALL. THERE'S LITERALLY NO REASON WHY FCA SHOULDN'T PAY TO FIX THE VEHICLE TO MAKE IT SAFE AGAIN.

Suspension
Filed May 18, 2016166,000 milesFL

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT UPPER ARM BUSHINGS AND SWAY BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.

Electrical System
Filed Mar 24, 2016247,000 milesGA

ENGINE STALL/SHUT OFF ON A HIGHWAY AT 70 MILES/HR IN CENTER LANE OF A FIVE LANE INTERSTATE HIGHWAY WITH PLENTY OF GAS IN THE TANK. HAS HAPPENED THREE TIMES ON DIFFERENT DAYS. I'M ORIGINAL OWNER. HEAVY FAILURE ANALYSIS DONE. ALLEGE THAT JEEP CUT CORNERS THAT RISK DRIVER SAFETY. THEY USED AND MAY STILL BE USING CHEAP CHINESE MICROPROCESSOR CHIPS IN THEIR PROGRAM CONTROL MODULES (PCM). FRED BAILEY FATAL ACCIDENT IS TELLING. HIS JEEP SHUT DOWN ON A BRIDGE. PLENTY OF GAS IN THE TANK. TRACTOR TRAILER PLOWS INTO THE BACK OF THIS JEEP (LIKE MINE). THE GAS TANK EXPLODES AND HE DIES. WWW.DYINGJEEP.COM SHOWS A JEEP VIDEO ACTUALLY DOING THE STALL/DIE ROUTINE. WWW.JEEP FORUM.COM HAS LITERALLY THOUSANDS ON POSTS/THREADS BY ANGRY AND FRUSTRATED OWNER WHO HAVE EVEN MUCH NEWER JEEPS THAT DO THE SAME THING. I PAID A LOT OF MONEY TO KEEP MY JEEP IN WORKING CONDITION. IT IS WORTH ABOUT $3,000 IF IT WAS RELIABLE. I DID THE FUEL TANK RECALL. BROUGHT IN THE JEEP. IT ALREADY HAD A TOW PACKAGE INSTALLED. THEY KEEP THE JEEP FOR HOURS. LIKELY DID NOTHING TO IT UNDER THE RECALL. DIDN'T GIVE ME $100 GIFT CARD. EDMONDS VALUE OF MY CAR WITH 247,000 MILES ON THE ODOMETER IS LESS THAN $1,000. EVEN IF I GOT THE EXTRA $1,000 RECALL CREDIT, IT MEANS I HAVE TO BUY ANOTHER LOW QUALITY VEHICLE FROM A BRAND I DO NOT TRUST. IN SHORT, JEEP NEEDS TO MAKE NEW PROGRAM CONTROL MODULES AVAILABLE AGAIN AND AT AFFORDABLE COST. THEY OWE SAFETY TO ALL JEEP OWNERS. SHAME ON THEM AND GOOD ON YOU FOR FINING THEM $105 MILLION. TH

Fuel/Propulsion System
Filed Mar 8, 2016170,000 milesIN

TAKATA RECALL WAS SITTING AT A RED LIGHT AND IT JUST SHUT OFF ON ME AND WOULD NOT START BACK UP.

Engine
Filed Nov 23, 2015118,811 milesIL

LAST SUMMER I HAD THE VEHICLE IN THE SHOP FOR INTERMITTENTLY SHUTS OFF WHEN DRIVING.THEY REPLACED FUEL PUMP. AND ALTERNAER AND BELTS.THE VEHICLE WAS ALSO HAD A TUNEUP.THE VEHICLE STA.. IIRTS RIGHT UP BUT WHEN I AM DRIVING IT WILL CUT OFF AT ANY TIME.THE VEHICLE IS UNSAFE .I HAVE PUT OVER TWO THOUSAND DOLLARS IN MY VEHICLE.THE DEALER HAS TAKEN MY MONEY AND THE VEHICLE IS A DEATH TRAP.I AM RETIRED AND I NEED MY CAR TO GET AROUND.

Fuel/Propulsion System
Filed Nov 18, 2015NH

I WENT IN FOR THE RECALL REGARDING THE FUEL TANK ISSUE (IN REAR END COLLISIONS) - ON SEPTEMBER 22 2015. I WAS TOLD THAT IT WOULD TAKE 4-6 WEEKS IN ORDER TO RECEIVE THE MANDATED 100 DOLLAR GIFT CARD. HOWEVER, AS OF NOVEMBER 18TH 2015 I HAVE NOT RECEIVED IT. WHEN I'VE CALLED, I KEEP BEING TOLD THAT THE RESPONSE TO THE GIFT CARD WAS MORE THAN CHRYSLER WAS ANTICIPATING AND THAT IT COULD BE SEVERAL MORE WEEKS BEFORE IT'S EVEN MAILED OUT. FURTHERMORE, NOBODY ON THE RECALL RESOLUTION TEAM HAS ANY INFORMATION ABOUT WHEN THE GIFT CARDS WILL BE MAILED OUT, OR WHEN THEY WILL BE RECEIVED. HOWEVER, THEY KEEP TELLING CUSTOMERS "4-6 WEEKS".

Structure › Body
Filed Oct 29, 2015130,000 milesNY

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND HAULING A TRAILER, THE TOW HITCH FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE HITCH NEEDED TO THE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. .....UPDATED 01/27/16 *BF *JS

Engine
Filed Oct 20, 2015210,000 milesFL

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE POWER STEERING FAILED. IN ADDITION, WATER SPILLED FROM THE VEHICLE'S WATER PUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 210,000.

Electrical System
Filed Oct 19, 2015KY

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT MENTIONED THAT THE VEHICLE WOULD HAVE TO BE GIVEN SOME TIME BEFORE IT COULD RESTART. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE FAILURE CAUSED WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Visibility/Wiper
Filed Oct 12, 2015CA

IS IT COMMON FOR THE BLOWER MOTOR RESISTOR CONTROL MODULE TO GET HOT WHEN IN USE. THE BLOWER MOTOR STOP WORKING, AND I THOUGHT IT WAS THE RESISTOR THAT HAS GONE BAD, BR TESTING THE CONTINUITY STILL OK, PLUGS, WIRES OK. BUT THIS WAS WHAT I DID. I DIRECTLY HOOKED THE BLOWER MOTOR TO THE BATTERY AND IT KICKED OFF, I THEN RECONNECTED THE PLUG ....TO THE BLOWER MOTOR BACK (THE RESISTOR MODULE STILL PLUGGED IN) AND TURN ON THE A/C AGAIN. IT CAME ON ALRIGHT AT DIFFERENT SPEEDS, BUT THE UNIT (RESISTOR) BECAME SO HOT TO TOUCH.

Structure
Filed Sep 21, 2015MA

CONSUMER WRITES IN REGARDS TO DEALERSHIP NOT ABLE TO COMPLETE VEHICLE HITCH REPAIRS, DUE TOT HE AGE OF THE VEHICLE. *SMD

Service BrakesFire
Filed Sep 17, 2015141,501 milesCT

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE TIRE AND RIM ON THE FRONT PASSENGER SIDE. THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE BRAKING SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,501.

Power Train
Filed Sep 16, 2015FL

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS ALSO INCLUDED IN TWO OTHER RECALLS THAT THE DEALER DID NOT MENTION FOR YEARS NOR DID THEY EXPLAIN THE REASON THE REPAIRS WERE NOT COMPLETED FOR NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 97V194000 (FUEL SYSTEM, GASOLINE). THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 12/03/15*LJ *CN

Fuel/Propulsion System
Filed Sep 14, 2015PA

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/20/15*LJ UPDATED 1/14/2016*JS *CN

Fuel/Propulsion System
Filed Sep 10, 2015210,000 milesLA

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 20 MPH, THERE WAS A FUEL ODOR COMING FROM THE VEHICLE. THE CONTACT DISCOVERED FUEL LEAKING FROM THE FUEL TANK. THE CONTACT MENTIONED THAT THE FUEL GAUGE INDICATED LOW FUEL LEVELS IMMEDIATELY AFTER REFUELING. IN ADDITION, THE LOW FUEL WARNING LIGHT ILLUMINATED ON NUMEROUS OCCASIONS CAUSING THE CONTACT TO REFUEL THE VEHICLE OFTEN. THE VEHICLE WAS INSPECTED BY A CERTIFIED MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO THE PLASTIC FUEL LINE. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 210,000.

Fuel/Propulsion System
Filed Aug 31, 2015169,000 milesIN

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COIL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.

Fuel/Propulsion System
Filed Aug 28, 2015UT

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE CONTACT FELT THAT THE RECALL REMEDY WOULD FAIL TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT IF THE VEHICLE WERE INVOLVED IN A CRASH FROM THE REAR, THE TRAILER HITCH WOULD NOT PROTECT THE FUEL TANK. THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Aug 20, 2015MI

MY JEEP WAS RECALLED FOR GAS TANK PROBLEMS

Steering
Filed Aug 12, 2015234,000 milesNC

DRIVING ABOUT 50MPH AND THE FRONT END FELT LIKE IT WAS COMING APART. STEERING WHEEL SHAKING BAD AND WHEELS FELT WOBBLY. I HAVE HAD THIS PROBLEM BEFORE AND NOTICEABLY WHEN I HIT A BUMP OR POTHOLE AT OR ABOVE 45MPH. WHAT SCARED ME THE MOST I WAS COMING UP ON TRAFFIC AND HAD TO BRAKE. BRAKING WHILE THE VEHICLE IS WOBBLY IS VERY SCARY AND FEELS AS IF THE WHOLE THING IS COMING APART.

Fuel System, Gasoline
Filed Aug 12, 2015PA

1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE VEHICLE FRAME CORROSION RECALL. *SMD ACCORDING TO THE INVOICE, THE VEHICLE HAD FRAME CORROSION. THE FRAME BOLT WAS DISLODGE INSIDE FRAME AND THE DEALER WAS UNABLE TO REMOVE IT, TO MOUNT THE HITCH.*JB

Electrical System
Filed Aug 11, 2015200,000 milesNC

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE TRAVELING APPROXIMATELY 50 MPH, THERE WAS A VIOLENT SHAKING AND VIBRATION THAT WAS PROGRESSING IN THE FRONT OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO REPLACED THE FRONT BALL JOINTS AND THE FAILURE RECURRED WITH EXTREME WOBBLING AND THE FRONT SUSPENSION WAS UNSTABLE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL AND THEN THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE CONTACT STATED THAT A TECHNICIAN DROVE THE VEHICLE AND INDICATED THAT THERE WAS AN EXTREME CASE OF WOBBLING AND THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND NEEDED TO BE FURTHER DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Fuel/Propulsion SystemCrash
Filed Aug 10, 2015187,123 milesNH

ON JANUARY 18TH 2014 I WAS PARKED ON THE SIDE OF THE ROAD. THE ROADS WERE SOMEWHAT ICY AND MY JEEP WAS REAR ENDED BY A 2005 HYUNDAI SANTA FE. THE DAMAGE SUSTAINED TO THE JEEP INCLUDED A BENT BUMPER AND BENT FRAME, RESULTING IN THE FRAME BEING PUSHED UP AGAINST THE FUEL TANK, CAUSING THE FUEL PUMP TO BECOME FAULTY AND A SLIGHT AMOUNT OF FUEL TO LEAK OUT FROM THE TOP. THERE IS A CURRENT RECALL ON THIS MODEL YEAR GRAND CHEROKEE DUE TO A POTENTIAL FIRE BEING CAUSED FROM REAR-END COLLISIONS FROM THE GAS TANK; HOWEVER I DID NOT BECOME AWARE OF THE RECALL UNTIL AFTER THE ACCIDENT OCCURRED. CHRYSLER'S POOR HANDLING OF THE RECALL AND THEIR POOR NOTIFICATION SYSTEM MADE IT SO THAT THE JEEP WAS NOT ABLE TO BE PROPERLY REPAIRED. NOW, BECAUSE OF THE DAMAGE, THE RECALL FIX WILL NOT BE ALLOWED TO HAPPEN BECAUSE THE REAR BUMPER AND FRAME RECEIVED DAMAGE. THE VEHICLE, AS OF NOW, HAS YET TO BE REPAIRED. I CONTACTED CHRYSLER WITH THIS ISSUE AND THEY INDICATED TO ME THAT THERE IS NO PROOF THE DAMAGE COULD HAVE BEEN PREVENTED, IF THE RECALL FIX HAD HAPPENED. I WOULD LIKE TO GET THE VEHICLE FIXED, HOWEVER FINANCES PREVENT IT FROM DOING SO. BECAUSE OF THIS, THE RECALL FIX WILL NOT BE ABLE TO HAPPEN. I FEEL AS THOUGH IF CHRYSLER BETTER HANDLED THIS RECALL AND MADE THE FIX AVAILABLE PRIOR TO 2014, THE DAMAGE SUSTAINED TO MY JEEP WOULD HAVE NOT OCCURRED.

Steering
Filed Jul 30, 2015273,850 milesPA

WHILE DRIVING ON THE INTERSTATE, I HIT A BUMP AND MY JEEP STARTED SHAKING VIOLENTLY. I HAD TO PULL OFF THE SIDE OF THE ROAD TO MAKE IT STOP. EVERY TIME I HIT A SMALL BUMP THIS HAPPENS ONLY GOING ABOVE 55. HITTING THE BRAKES DOES NOT WORK, YOU HAVE TO SLOW DOWN TO ABOUT 40 TO GET IT TO STOP. THIS IS UNSAFE WHEN YOU ARE ON A HIGHWAY AND THE SPEED LIMIT IS 65 OR 70.

SteeringCrash
Filed Jul 28, 201592,000 milesCA

WHILE TRAVELING AT HIGHWAY SPEED A TOTAL/VIOLENT LOSS OF STEERING CONTROL OCCURRED CAUSING VEHICLE TO SLAM INTO THE LEFT GUARD RAIL AND SPIN OUT. ANTI LOCK BRAKES HAVE ALSO GONE OUT ON THIS VEHICLE CAUSING ANOTHER ISSUE AND EXPENSIVE REPAIR. THE TRANSMISSION HAS GONE OUT AND HAS BEEN EXPENSIVELY REPLACED. THIS IS A DANGEROUS LEMON.

Fuel/Propulsion System
Filed Jul 28, 2015MD

WHILE DRIVING ON THE INTERSTATE FOR SEVERAL HUNDRED MILES THE GAS TANK STARTED SPRAYING GASOLINE UP THE BACK OF THE VEHICLE AND IT WAS DETERMINED THAT THE EXHAUST PIPE HAD MELTED A HOLE IN THE TANK AND CAUSED THE TANK TO LEAK. LUCKILY HUSBAND IS MECHANIC AND KNEW WHAT TO DO TO KEEP VEHICLE FROM CATCHING FIRE. GAS TANK AND EXHAUST WAS REPLACED BY OWNER BEFORE KNOWLEDGE OF FAULTY GAS TANK ISSUES. ALSO LATER I RECEIVED A RECALL TO INSTALL A HITCH AND DEALER SAID THEIR WERE NONE AVAILABLE. WAITED A YEAR FOR HITCH. THINK IT IS UNFAIR THAT BECAUSE I WAS PERSISTENT AND GOT RECALL FIXED THAT MY VEHICLE WILL NOT RECEIVE THE INCENTIVES THAT ARE CURRENTLY BEING OFFERED. I HAVE ALL DOCUMENTATION OF REPLACING GAS TANK IN 2013 AND RECALL.

Suspension
Filed Jul 27, 2015130,000 milesIL

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THE FRONT END OF THE VEHICLE STARTED TO VIBRATE. THE CONTACT STATED THAT WHEN THE SPEED INCREASED OVER 60 MPH THE VIBRATION STOPS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.

Fuel System, Gasoline
Filed Jul 8, 2015LA

1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL NOTICES #13V-252 AND #02V-053. *SMD THE CONSUMER STATED WHEN THE PART FINALLY ARRIVED, ONE BUSINESS SAID THE BOAT TRAILED HITCH WAS NOT SUFFICE, AND THE JEEP DEALER STATED THE PART DID NOT NEED TO BE REPLACED. *JB

Electrical System
Filed Jun 12, 2015287,000 milesFL

I WAS DRIVING MY JEEP TO WORK ALL OF A SUDDEN IT BUCKED AND BACKED FIRED 2 TIMES AND THEN COMPLETELY SHUT DOWN NO STEERING BUT WAS ABLE TO GET TO SIDE OF ROAD RESTARTED GOT IT BACK HOME THIS HAS HAPPENED MANY TIMES CANT COUNT HOW MANY TIMES, I HAVE HAD IT TOWED HOME 4 TIMES THIS YEAR BECAUSE OF THIS PROBLEM AND COULDNT RESTART SOMETIMES IT BUCKS AND FEELS LIKE ITS GOING TO SHUT DOWN BUT RESTARTS BY ITS SELF WITHOUT TURNING KEY THIS HAPPENS AT ANY SPEED CHANGED TPS, CRANK SENSOR, STARTER, FUEL PUMP, PICK UP COIL,DISTRIBUTOR CAP AND ROTOR PLUGS AND WIRE, ALTERNATOR NOW INSIDE DASH LIGHTS ARE STARTING TO FLASH DIM AND BRIGHT. I BOUGHT IT 2009 USED WITH A LITTLE OVER 100,000 MILES RAN GREAT BUT THE LAST COUPLE YEARS BEEN HAVING TROUBLE WITH THIS SITUATION EVERY TIME I CHANGE THINGS IT WILL WORK FOR AWHILE AND THEN STARTS TO ACT UP AGAIN.

Structure › Frame and Members › Underbody Shields
Filed Jun 10, 2015ME

1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO EXCESSIVE RUST. *SMD

Trailer Hitches
Filed May 28, 2015TN

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 02V053000 AND 13V252000 ((OEM) TRAILER HITCH) AND (SECONDARY DETENT SYSTEM/ SHIFTER ASSEMBLY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed May 21, 2015230,000 milesMO

MY JEEP GRAND CHEROKEE HAS BEEN SPUTTERING, STALLING WHEN STOPPED AND WHEN DRIVING, BACKFIRES BLOWN APART 2 MUFFLERS. IT WILL NOT SHOW A CHECK LIGHT OR GIVE AN ERROR CODE WHEN HOOKED UP TO A COMPUTER. HAVE RESEARCHED ONLINE AND FOUND SEVERAL PEOPLE WITH SAME ISSUE. HAVE DONE AS THEY HAVE AND REPLACED NEARLY EVERY SENSOR. HAVE YET TO REPLACE PCM/ECM. DON'T KNOW IF THIS WILL FIX DUE TO SOME ONLINE HAVE AND STILL HAVING THE SAME ISSUE. LIKE THE PEOPLE ONLINE I HAVE TAKEN IT TO DIFFERENT MECHANICS, NONE OF WHICH COULD DUPLICATE OR FIND A PROBLEM. SURPRISED WITH AS MANY PEOPLE HAVING THIS ISSUE JEEP HASN'T RESOLVED THIS. I THINK DEALERSHIPS ARE AWARE OF THIS ISSUE BECAUSE SOME PEOPLE ONLINE HAVE TRADED THEIR JEEPS IN AND GOTTEN VERY LITTLE TOWARDS TRADE-IN.

Structure
Filed Apr 28, 2015KY

I DON'T KNOW THE DATE OF WHEN CHRYSLER HAD THE RECALL ON THE FUEL SYSTEM. THEY WERE GOING TO PUT ON AN (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE. THE PARTS REQUIRED WERE CURRENTLY NOT AVAILABLE. I BOUGHT A TRAILER HITCH AND HAD IT INSTALLED. I THEN TOOK IT TO JEFF WYLER JEEP IN FORT THOMAS KY. THEY INSPECTED IT AND PASSED IT. (PERFORM RECALL N45) I CALLED YOUR CUSTOMER SERVICE AND ASKED IF I WOULD BE PAID BACK FOR THE PART, THEY SAID NO BECAUSE IT WAS NOT AN (OEM) PART. PLEASE MAKE THIS RIGHT, I HAVE NOW TAKEN OFF THE PART I BOUGHT, AND ASKING YOU TO EITHER PAY ME FOR THE PART, WHICH WAS $316.00 WITH LABOR, OR SET UP A DATE AND TIME TO A DEALER TO PUT THE RIGHT PART ON. THAT IS ALL I AM ASKING FOR, I HAVE WAITED SO LONG FOR THIS,AND EVERY DAY I WORRY ABOUT IT BEING SO DANGEROUS. I DON'T THINK I AM ASKING TO MUCH. I JUST WANT IT FIXED RIGHT, AND THE RIGHT PART ON. I THANK YOU FOR LOOKING INTO THIS MATTER. HOPE TO TALK TO YOU SOON. *TR

Electrical System
Filed Apr 13, 201552,767 milesOH

1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO POWER STEERING AND BRAKE FAILURE WHILE DRIVING. CONSUMER STATES " VEHICLE SHOULD BE INCLUDED IN IGNITION SWITCH RECALL". *SMD THE CONSUMER STATED AS SHE WAS MASKING A TURN, THE VEHICLE SUDDENLY STOPPED. THERE WAS NO POWER STEERING AND NO BRAKES. SHE WAITED A MINUTE AND USED THE KEY TO RE-START THE VEHICLE. ON FEB 27TH, THE VEHICLE STALLED AGAIN. THE CONSUMER TO THE VEHICLE TO HER MECHANIC. HOWEVER, HE WAS UNABLE TO FIND A PROBLEM. *JB

Electrical System
Filed Mar 27, 2015150,000 milesMA

TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND RESUMED TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION COIL FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

SeatsCrash2 injured
Filed Mar 24, 201551,000 milesCO

THE SEATS COLLAPSED IN A 45MPH REAR END CRASH THE FRAMES WERE COMPLETELY SNAPPED MY DAD AND I FLEW IN THE BACK SEAT I WAS HANGING OVER THE BACK SEAT AND I HAD MY SEAT BELT ON SO DID MY DAD. I WAS THE DRIVER AND I WAS NOT ABLE TO REACH THE PEDALS TO STOP THE JEEP AFTER THE CRASH. *TR

Fuel/Propulsion System
Filed Mar 20, 2015189,000 milesMI

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THERE WAS CORROSION AROUND THE ATTACHMENT AREA THAT DID NOT SUPPORT PROPER INSTALLATION OF A HITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,000.

Complaints 1-50 of 991, newest first, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
202632600Routine
202580400Routine
20242541601Fatalities reported
20234082131Fatalities reported
20222681310Above average
20214101280Above average
2020241350Above average
2019370740Above average
201885511100Above average
2017364630Above average
2016312970Above average
20151,36910220High concern
20142,38419400High concern
201380510271Fatalities reported
20121,644111050High concern
20111,6416612Fatalities reported
2010118540Routine
2009138300Routine
2008734550Above average
20071,1097110Above average
20061,280672Fatalities reported
20052,0525240High concern
20041,29514253Fatalities reported
200376210141Fatalities reported
20021,47616204Fatalities reported
200188310151Fatalities reported
20001,44712182Fatalities reported
19991,63810151Fatalities reported
19981,02810137Fatalities reported
1997 — this page99111175Fatalities reported
199689312226Fatalities reported
199571911294Fatalities reported
19945888332Fatalities reported
199355512351Fatalities reported
19923000Routine
19916010Routine
19905010Routine

Compare every Grand Cherokee year →

1997 Jeep Grand Cherokee: questions buyers ask

Is the 1997 Jeep Grand Cherokee a good car?

It is not among the Grand Cherokee years to avoid. Owners filed 991 complaints, against about 830 for a typical Grand Cherokee year. The most common complaint is about the fuel system (23%).

What is the most common problem with the 1997 Jeep Grand Cherokee?

The fuel system: 230 of the 991 complaints (23%) are about it. Owners most often say it stalls (11%), leaks oil or fluid (5%) and loses power (4%). The typical report comes at 95,000 miles.

How many recalls does the 1997 Jeep Grand Cherokee have?

11 safety recalls on file with NHTSA, the most recent filed Jun 19, 2013. The largest, 02V053000, covered 1,620,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 1997 Jeep Grand Cherokee problems start?

Half of the complaints that record an odometer reading came in before 118,000 miles. For the fuel system the midpoint is 95,000 miles.

Has NHTSA investigated the 1997 Jeep Grand Cherokee?

Yes, 7 times. The latest, EA12005 ("Crash Related Fuel Tank Fires"), was opened Jun 12, 2012 and closed Nov 14, 2014.

Are there service bulletins for the 1997 Jeep Grand Cherokee?

The manufacturer filed 105 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (23), the engine (12) and the transmission (12). They include a warranty extension, 0006, filed Feb 18, 2000. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

5 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 19, 2013. Source: NHTSA Office of Defects Investigation.