Chrysler Group LLC: Electrical System
Chrysler Group LLC reported this defect to federal regulators on May 7, 2013 and put the number of vehicles at risk at 295,345. The repair is free for as long as the recall stands.
The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
The risk
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
The remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
11 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2010 Jeep Commander | 45 | 4 | 3 | 0 |
| 2010 Jeep Grand Cherokee | 118 | 5 | 4 | 10 |
| 2009 Jeep Commander | 46 | 3 | 0 | 0 |
| 2009 Jeep Grand Cherokee | 138 | 3 | 0 | 4 |
| 2008 Jeep Commander | 326 | 5 | 3 | 13 |
| 2008 Jeep Grand Cherokee | 734 | 5 | 5 | 23 |
| 2007 Jeep Commander | 696 | 6 | 13 | 18 |
| 2007 Jeep Grand Cherokee | 1,109 | 7 | 11 | 31 |
| 2006 Jeep Commander | 1,635 | 6 | 12 | 70 |
| 2006 Jeep Grand Cherokee | 1,280 | 6 | 7 | 47 |
| 2005 Jeep Grand Cherokee | 2,052 | 5 | 24 | 82 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V175000.
Full record for the 2010 Jeep Commander → · Recalls carrying a do-not-drive advisory → · Where this data comes from →