Page 4 of 23 · complaints 151–200 of 1,109

2007 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Service Brakes
Filed May 2, 2016129,000 milesNY

I WAS DRIVING ON COUNTY ROAD ABOUT 45 MPH BATTERY LIGHT CAME ON THEN ABS LIGHT THEN MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM, ENGINE AND BRAKE LIGHT THEY STAYED ON TILL I GOT HOME THERE WAS ALSO A VERY LOW HUMMING NOISE WHEN I TURNED OFF CAR IT WOULD NOT START AGAIN. IN MORNING IT STARTED I TURNED IT OFF AND IT WILL NOT START AGAIN. BATTERY AND ENGINE LIGHT ON. 11/19/15 RECALLS FOR IGNITION SWITCH,AND REPROGRAM FINAL DRIVE CONTROLLER MODULE WERE PERFORMED.

Power Train
Filed Apr 29, 2016130,000 milesNC

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, A WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL INDICATING THAT THE FOUR WHEEL DRIVE SYSTEM NEEDED TO BE SERVICED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE DIFFERENTIAL CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Engine
Filed Apr 4, 2016120,000 milesSC

ONE SATURDAY NIGHT I NEEDED TO RUN TO THE GROCERY STORE. WHEN I GOT BACK INTO MY CAR, IT WOULDN'T START. IT WAS OBVIOUSLY NOT A BATTERY PROBLEM BECAUSE THERE WAS A TERRIBLE TAPPING NOISE AND VIBRATION COMING FROM THE ENGINE. AFTER SPEAKING WITH A MECHANIC ABOUT THE CAR, I WAS TOLD IT IS PROBABLY A DROPPED VALVE SEAT. NOW, I AM LOOKING AT OVER $4000 TO SWAP AN ENGINE THAT WAS NEVER HOT-RODDED OR ABUSED. AFTER A SIMPLE SEARCH ONLINE, I FIND THAT THIS IS A VERY COMMON ISSUE FOR THE 5.7L HEMI ENGINES. SO MUCH SO THAT I HAVE NO IDEA WHY THERE ISN'T A RECALL OR CLASS ACTION SUIT.

Electrical System
Filed Mar 30, 2016132,500 milesCA

THE VEHICLE TYPICALLY STALLS WHILE DRIVING AT HIGHWAY SPEEDS BUT HAS STALLED ON CITY STREETS. WHEN THE VEHICLE STALLS I AM ABLE TO TURN THE IGNITION BACK ON AND DRIVE. I HAVE HAD THE P41 / NHTSA 14V-438 RECALL AND THIS DID NOT RESOLVE THE ISSUES. IT IS STALLING EVEN MORE OFTEN NOW. I HAVE HAD THIS ISSUE FOR THE LAST 3 YEARS I HAVE OWNED THE VEHICLE. I HAVE TAKEN IT IN FOR REPAIR TO 3 DIFFERENT REPAIR SHOPS NOT INCLUDING THE RECALL AND IT IS STILL NOT FIXED. THIS IS A MAJOR SAFETY CONCERN. THE VEHICLE STALLED ONE PARTICULAR TIME AND I WAS ALMOST HIT BY A BUS ON THE HIGHWAY. WHEN THE VEHICLE STALLS YOU LOSE POWER STEERING AND I WAS LUCKY ENOUGH TO MAKE IT OUT OF THE WAY. THE CURRENT MILEAGE IS APPROXIMATELY 132,500.

Electrical System
Filed Mar 16, 201660,940 milesIA

THE FOLLOWING EVENTS HAPPENED OVER A PERIOD OF 2 WEEKS. WHEN IN MOTION ON HIGHWAY, INSTRUMENT PANEL LOST POWER, THEN CAME BACK ON AND ALL CONTROL PANEL LIGHTS LIT UP, THEN WENT OFF. WHILE IN MOTION ON HIGHWAY, INSTRUMENT PANEL WENT BLANK--CYCLED ON AND OFF SEVERAL TIMES THEN RETURNED TO NORMAL. WHEN ENGINE WAS OFF, IGNITION WAS OFF AND KEY WAS OUT OF IGNITION, LIGHTS WERE TURNED OFF, HEADLIGHTS TURNED ON AND OFF TWICE FOR NO REASON. WHILE DRIVING ON HIGHWAY ON SLIGHT INCLINE, ENGINE LOST POWER FOR A FEW SECONDS THEN RETURNED TO NORMAL. VEHICLE HAS BEEN TO A CERTIFIED JEEP REPAIR SHOP AND THEY COULD NOT FIND THE PROBLEM. (SEE ATTACHED)

Electrical System
Filed Mar 15, 2016173,000 milesMA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE ONLY OCCURRED AFTER THE RECALL REMEDY WAS PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS; HOWEVER, THE DEALER WAS UNABLE TO PRODUCE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.

Electrical System
Filed Mar 14, 2016OH

VEHICLE HAS BEEN TO DEALERSHIP FOUR TIMES FOR THE SAME PROBLEM. AFTER DRIVING LONGER THAN 10-15 MINUTES TURNING THE JEEP OFF AND TRYING TO RESTART WITHIN 5-10 MINUTES IT WON'T START. LET IT SIT FOR MINIMUM OF 20 MINUTES WILL START. THE RELAYS GET VERY WARM BUT AFTER COOLING, THE CAR STARTS. DEALERSHIP HAS ZINGED US FOR A NEW STARTER, IT DIDN'T NEED, A NEW PCM, IT DIDN'T NEED. TESTING MY OWN THEORY 3 CONSECUTIVE TIMES IN ONE DAY, DROVE THE VEHICLE AT LEAST 30 MINUTES. TURNED OFF AND ATTEMPTED TO RESTART (AS YOU WOULD A QUICK TRIP TO THE STORE) AND NOTHING BUT WAITING EACH TIME, CAR STARTS AFTER COOLING. PICKED UP THE JEEP TWO DAYS AGO FROM DEALERSHIP WHO HAD IT 18 DAYS TRYING TO FIX IT (3RD TIME)AND THE FIRST TRIP THAT DAY RESULTED IN ANOTHER OCCURRENCE OF THE SAME PROBLEM.

Engine
Filed Mar 12, 2016130,000 milesMN

THE VEHICLE STALLS A VARIOUS SPEEDS, BUT TYPICALLY WHILE DRIVING AT HIGHWAY SPEEDS. MY DAILY COMMUTE IS ABOUT 32 MILES EACH WAY AND I TYPICALLY EXPERIENCE THE VEHICLE SHUTTING OFF ONCE PER DAY. WHEN THE VEHICLE DOES STALL I HAVE BEEN ABLE TO PLACE THE VEHICLE IN NEUTRAL, TURN THE IGNITION OFF, THEN RESTART BY TURNING THE IGNITION BACK ON AND PUTTING THE VEHICLE BACK IN DRIVE. I DID HAVE THE VEHICLE SERVICED FOR RECALL P41 / NHTSA 14V-438 WHICH WAS TO RESOLVE ISSUES WITH LOSS OF POWER DURING DRIVING BUT NO SIGNIFICANT CHANGES HAVE BEEN NOTICED SINCE THE REPAIR. THIS ISSUE HAS BEEN OCCURRING FOR ABOUT THE LAST THREE YEARS WITH INCREASING FREQUENCY. IT HAS BEEN TAKEN IN FOR REPAIR MULTIPLE TIMES, BESIDE THE RECALL REPAIR, WHILE UNDER WARRANTY BUT NEVER FIXED. THIS ISSUE IS A MAJOR SAFETY CONCERN FOR MYSELF AND FAMILY AS THERE ARE TIMES WHEN THE VEHICLE STALLS WHILE ENTERING ONTO THE HIGHWAY OR DURING HIGHWAY TRAVEL. WHEN THE VEHICLE STALLS IT LOOSES POWER STEERING SO CONTROL AND SPEED PUT OURSELVES AND OTHERS AT DANGER. THE DATE AND MILEAGE MENTIONED BELOW IS THE LAST TIME THE STALL OCCURRED AND NOT REFLECTIVE OF ALL THE OCCURRENCES WHEN THE VEHICLE STALLED.

Air Bags
Filed Mar 10, 2016IN

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG LIGHT ILLUMINATED AND PARTS NOT AVAILABLE FOR REPAIRS. *SMD

Electrical System
Filed Mar 8, 2016NY

2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION SWITCH RECALL NOTICE ISSUES. *LD THE CONSUMER STATED SHE EVENTUALLY HAD TO GO TO ANOTHER DEALER, TO GET THE VEHICLE FIXED. *JB

Electrical System
Filed Mar 6, 2016TN

I HAVE WAITED OVER 2 YEARS FOR A RECALL ON MY IGNITION SWITCH. P41/NT HTSA 14V-438. I WANT T O KNOW WHEN I CAN EXPECT THIS CORRECTED? I HAVE CALLED THE LOCAL DEALERSHIPS EVERY 3 MONTHS TO HEAR " WE ARE STILL WAITING FOR THE PARTS".

Electrical System
Filed Feb 13, 2016PA

ON SEVERAL OCCASIONS, WHILE COMING TO A STOP THE ENGINE SHUT ITSELF OFF FOR NO REASON. IT THEN REPEATEDLY TRIED TO RESTART ITSELF, EVEN WITH THE KEY IN THE "OFF" POSITION. WHEN THIS HAPPENS POWER STEERING IS LOST CAUSING HARD STEERING. THE DEALER PERFORMED THE IGNITION SWITCH RECALL CLAIMING THAT WOULD RESOLVE THE PROBLEM. THIS PROBLEM CONTINUED AFTER THE RECALL REPAIR WAS PERFORMED.

Electrical System
Filed Feb 11, 2016NY

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAING NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER PLACED THE CONTACT ON A WAITING LIST. THE CONTACT WAS NUMBER ONE HUNDRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Feb 8, 2016GA

MY JEEP HAS BEEN RECALLED DUE TO POSSIBLE IGNITION SWITCH FAILURE. I HAVE CALLED EVERY "CHRYSLER, JEEP, DODGE" DEALERSHIP AROUND ME AND ALL DEALERSHIPS HAVE A WAITING LIST OF A MINIMUM OF 2-3 MONTHS FOR PARTS TO BE IN TO FIX THIS PROBLEM. BECAUSE MY SAFETY IS IN JEOPARDY I FEEL THAT IT'S A BIT UNREASONABLE FOR ME (AND THE OTHER PEOPLE ON THE LIST) TO WAIT FOR MONTHS FOR THIS PROBLEM TO BE FIXED.

Electrical System
Filed Feb 2, 2016IA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Feb 1, 201640,000 milesIL

THE GEAR SHIFT MODULE IS BADLY DESIGNED IT USES A BRUSH THAT DRAGS ALONG CONTACTS TO TELL TRANNY WHAT GEAR IS SELECTED. OVER TIME THOUGH SOME OF THE CONDUCTIVE MATERIAL STARTS TO RUB OFF AND MAKE CONNECTIONS BETWEEN 2 OR MORE OF THE CONTACTS, WHEN THIS HAPPENS THE ECU AND TRANNY CAN'T TELL WHAT GEAR IT'S IN AND GOES INTO LIMP MODE 20 MPH MAX A VERY DANGEROUS SITUATION I'M LUCKY I DIDN'T GET REARENDED BY A VERY PISSED OFF SEMI RUCK DRIVER RECENTLY. I'M SURE SOME ONE HAS BEEN INJURED AND POSSIBLY KILLED BY THIS BADLY DESIGNED AND DANGEROUS MODULE.. CHRYSLER AND BENZ WERE PARTNERS IN 2007 AND BENZ USES A TOUCHLESS ( MAGNETIC) SYSTEM MUCH SAFER. JEEP JUST KEEPS ON PUTTING IN SAME PART NO IMPROVEMENTS HAVE BEEN MADE THE TCB TELLS DEALER TO PUT IN A NEW PART. THE ONLY WARNING SIGN YOU MIGHT GET IS ALL OF THE CIRCLES AROUND THE PRND ON YOUR DASH WILL BE LIT SHOWING YOU THE MODULE HAS NO IDEA WHAT GEAR IT'S IN BUT NO WARNING LIGHTS OR BUZZERS. THIS HAS HAPPENED MANY TIMES SINCE 2010 ALWAYS WITH THE VEHICLE MOVING AND ALL OF A SUDDEN VERY DANGEROUS!!

Electrical System
Filed Jan 31, 2016DE

FOR OVER A YEAR NOW, I HAVE BEEN RECEIVING NOTICES ABOUT A JEEP SAFETY RECALL AND I HAVE CALLED SEVERAL DIFFERENT STATES SEEKING THE IGNITION SWITCH AND NO ONE HAS IT. I HAVE RECENTLY EXPERIENCES TWO SEPARATE DRIVING OCCASIONS WHERE I'VE COMPLETELY LOST ENGINE POWER AND POWER STEERING ASSIST; IT'S REALLY SCARING ME AND I DON'T FEEL SAFE IN THE VEHICLE, ESPECIALLY WITH TWO SMALL CHILDREN IN TOW AS THIS IS MY FAMILY CAR. THE CONSUMER REFERENCED RECALL # 14V438000. UPDATED 03/10/16.*JB

Engine
Filed Jan 31, 201690,000 milesCA

IGNITION RECALL REPAIRS MADE. ENGINE STILL STALLS SUDDENLY AND WITHOUT WARNING, WHILE DRIVING OR STOPPED. AFTER PUTTING CAR IN NEUTRAL OR PARK, HAVE TO REMOVE KEY AND REINSERT IT TO START ENGINE. NO POWER BRAKES, POWER STEERING, OR AIR BAG FUNCTIONALITY WHEN THIS OCCURS. ENGINE DOES NOT ALWAYS START RIGHT AWAY, LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC LANES OR INTERSECTIONS. SERIOUS HAZARD. HAVE TAKEN IT TO THE DEALERSHIP AGAIN AND NO DIAGNOSIS. TO ATTEMPT DIAGNOSIS NOW AT DEALERSHIP, AM CHARGED $130. IF NO DIAGNOSIS MADE, THEN I HAVE TO PAY THE CHARGES. THIS IS AN UNTENABLE SITUATION FOR WHICH THE JEEP MANUFACTURER IS NOT WILLING TO ASSIST - I HAVE EMAILED CHRYSLER ABOUT THIS. TO GET RID OF THE CAR, I WOULD HAVE TO TRADE IT IN AT A DEALERSHIP SINCE IT IS NOT SELLABLE PRIVATELY DUE TO THIS PROBLEM. THE CAR STALLS IN MOTION OR AT REST AND HAS QUIT ON CITY STREETS AND FREEWAYS - VERY DANGEROUS!!! SO FAR I HAVE BEEN LUCKY AND HAVE NOT HAD AN ACCIDENT. IT HAS QUIT WHILE IN TURNS AND WHEN GOING STRAIGHT. IT IS MORE LIKELY TO OCCUR WHEN THE CAR IS COLD OR THE AMBIENT TEMPERATURE IS COLD. ONE DAY IT STALLED 5 TIMES.

Electrical System
Filed Jan 29, 2016NY

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jan 29, 2016105,000 milesIL

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. AFTER PRESSING THE PUSH START TO OPERATE THE VEHICLE, IT WOULD FUNCTION FOR APPROXIMATELY FIVE SECONDS AND THEN LOSE POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Electrical System
Filed Jan 28, 2016PA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Jan 26, 201620,000 milesNC

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

EngineCrash
Filed Jan 25, 2016CA

TL* THE CONTACT OWNED A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO AN EMBANKMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 04/08/16*LJ *CN

Steering
Filed Jan 22, 2016NJ

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL STIFFENED WHILE TURNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Jan 21, 2016117,638 milesHI

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). WHEN THE CONTACT WENT TO START THE VEHICLE, THE IGNITION SWITCH FAILED WITHOUT WARNING. THE FAILURE WAS CONSISTENT. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,638. UPDATED 04/08/16*LJ *CN

Electrical System
Filed Jan 20, 201655,000 milesCA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START SOMETIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 55,000. UPDATED 04/14/16*LJ UPDATED 04/19/16 *JB

Electrical System
Filed Jan 19, 2016MD

2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE REPAIRS AND SEEKS REIMBURSEMENT. *SMD

Service Brakes
Filed Jan 19, 2016140,000 milesCT

VEHICLE DISPLAYS ESP (ELECTRONIC STABILITY PROGRAM), BAS (BRAKE ASSIST SYSTEM), ABS (ANTILOCK BRAKING SYSTEM) LIGHTS IN CLUSTER, AS WELL AS SERVICE 4WD SYSTEM. WHILE THESE LIGHTS ARE ACTIVE, VEHICLE BECOMES UNSAFE AND BRAKES WHILE CORNERING UNDER ACCELERATION (WITHOUT TOUCHING THE BRAKES!) AND HAS RESULTED IN LOSS OF CONTROL. ISSUE HAS BEEN REPEATEDLY REPORTED TO DEALERSHIPS AND MANUFACTURER (10 VISITS FOR THIS ISSUE SPREAD ACROSS 2 DEALERSHIPS, AND 4 CASES HAVE BEEN OPENED WITH JEEP DIRECTLY). ISSUE CONTINUES TO BE DIAGNOSED AS A FAILED BRAKE LIGHT SWITCH, AND SWITCH IS REPLACED. NEW SWITCH WORKS FOR 3-6 WEEKS BEFORE FAILING AGAIN, RENDERING VEHICLE UNSAFE. ONE EXAMPLE OF THIS ISSUE RESULTING IN THE VEHICLE LOOSING TRACTION OCCURED IN NOVEMBER 2015 WHILE GOING ON A CIRCULAR HIGHWAY ENTRANCE RAMP WITH THE WARNING LIGHTS ILLUMINATED. HALF WAY THRU THE TURN, WHILE GENTLY ACCELERATING, THE REAR BRAKES COMPLETELY LOCKED UP CAUSING THE VEHICLE TO SKID ONTO THE MUDDY SHOULDER. IN JANUARY OF 2016 A SIMILAR INCIDENT OCCURED WHILE GOING UP A SNOWY HILL (ROAD CURVES WHILE GOING UPHILL) RESULTING IN THE VEHICLE LOOSING TRACTION AND GOING INTO A SNOWBANK.

Electrical System
Filed Jan 19, 201680,000 milesPA

VEHICLE WILL STALL WHILE IDLING OR DECELERATING. JEEP MUST BE PUT INTO PARK OR NEUTRAL AND IGNITION COMPLETELY TURNED OFF AND BACK ON FOR CAR ENGINE TO TURN OVER. VEHICLE ALSO HAS STALLED WHILE DRIVING AT APPROXIMATELY 35 MPH, ALSO NEEDING TO BE RESTARTED TO RESUME FUNCTION. THE ENGINE LIGHT WILL REMAIN ON HALF OF THE TIME ONCE THE VEHICLE HAS STALLED AND BEEN RESTARTED. THE VEHICLE STALLS ANYWHERE FROM ONCE TO A DOZEN TIMES A DAY WHILE DRIVING AND IT OCCURS MORE IN THE COLD WEATHER. THIS VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP TWICE REGARDING THE ISSUE, AND HAS DIFFERENT CODES WITH EACH VISIT FOR THINGS THAT NEED TO BE REPAIRED. THIS VEHICLE IS A LARGE SAFETY HAZARD.

Electrical System
Filed Jan 11, 201670,000 milesPA

WHILE DRIVING OR PARKED WITH ENGINE RUNNING ALL DASH WARNING LIGHTS FLASH ON AND OFF ANY INTERIOR LIGHTS THAT ARE ON TURN OFF, RADIO TURNS OFF AND HEATER/AC AND FAN TURN OFF FOR A COUPLE SECONDS THEN TURN BACK ON. USUALLY THE CHECK ENGINE LIGHT WILL THEN STAY ON FOR A FEW MORE CYCLES. ENGINE, POWER STEERING AND BRAKES AND HEAD LIGHTS ALL CONTINUE TO WORK THROUGHOUT THE CYCLE. THIS WILL HAPPEN NUMEROUS TIMES IN ONE DAY OR GO FOR A MONTH WITHOUT DOING IT AT ALL.

Electrical System
Filed Jan 11, 201699,600 milesFL

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY SHUTTERED, WHILE IDLED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,600. PARTS DISTRIBUTION DISCONNECT. UDATED 04/07/16*LJ *TR

Air Bags
Filed Jan 11, 201657,783 milesID

ESP BAS LIGHT CAME ON & DEALER INFORMED ME IT IS A FAULTY CLOCKSPRING.

Engine
Filed Dec 29, 201595,450 milesCO

WHILE IN MOTION, 60 MPH, THE ENGINE STOPS. HIGHWAY DRIVING. I COASTED TO A STOP AND RESTARTED THE ENGINE. VERY SCARY OCCURRENCE!

Electrical System
Filed Dec 29, 2015IL

IAM HAVING A PROBLEM WITH MY 2007 JEEP GRAND CHEROKEE STARTING IT'S NOT THE BATTERY ALL LIGHTS RADIO AND HEAT WORK BUT CAR WILL NOT START I HAVE LOOKED UP THE PROBLEM AND HUNDREDS OF OTHER JEEP OWNERS ARE HAVING THE SAME PROBLEM AND STILL NO RECALL WHY????? OBVIOUSLY NOT OWNERS FAULT

Electrical System
Filed Dec 17, 2015115,000 milesVT

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER SPORADICALLY AND WOULD INDEPENDENTLY ENTER LIMP HOME MODE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC SHIFT MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Electrical System
Filed Dec 15, 201560,000 milesNJ

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER, BUT THE ENGINE REMAINED OPERATIONAL WHILE DRIVING APPROXIMATELY 25 MPH. WHEN THE FAILURE OCCURRED, THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED APPROXIMATELY THIRTY TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/10/16 *LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

Electrical System
Filed Dec 3, 2015FL

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Dec 3, 201564,000 milesNC

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE IN PARK, THE VEHICLE FAILED TO START AND THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Nov 18, 2015FL

LETTER FROM CONGRESSMAN DESANTIS ON BEHALF OF CONSTITUENT RE 2007 JEEP CHEROKEE RECALL. *SMD THE CONSUMER STATED THE TURNING OF THE IGNITION SWITCH THAT WAS INSTALLED EXACERBATED THE NERVES IN HIS RIGHT ARM, FROM A PREVIOUS INJURY. *JB

Electrical System
Filed Nov 18, 2015125,000 milesMN

I HAVE 2 RECALLS FROM JEEP AND NOTHING HAS BEEN DONE FOR YEARS, THEY ARE P41/NHTSA 14V-438 AND P73. EVERY TIME I GO INTO THE DEALERSHIP THEY SAY THEY CAN'T GET THE PARTS. THE FORMS THEY SEND OUT DON'T HAVE A DATE ON THEM SO THEY ARE SMART ENOUGH NOT TO HAVE ANY INCRIMINATING EVIDENCE AS TO HOW LONG THE CUSTOMER SITS ON THESE AND THEY ARE WAITING FOR AN ACCIDENT OR THE CUSTOMER SELLS THE CAR AND THE PAPER WORK GETS LOST. THESE VEHICLE MANUFACTURERS NEED TO BE JACKED UP A LITTLE BIT AND BE GIVEN AN ULTIMATUM TO GET THESE RECALLS FIXED BEFORE SOMETHING SERIOUS IS CAUSED BY THERE CRIMINAL INTENT TO NOT TO FIX THESE RECALLS.

Electrical System
Filed Nov 18, 2015171,000 milesOH

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY STARTER FUNCTION FAILED TO DISENGAGE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT AN ABNORMAL NOISE WAS HEARD WHEN THE VEHICLE WAS STARTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.

Electrical System
Filed Nov 17, 2015TX

2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE DEFECTIVE IGNITION SWITCH RECALL REPAIRS. *SMD

Electrical System
Filed Nov 17, 2015120,000 milesCA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THE ENGINE STALLED WHILE ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Nov 17, 2015CO

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Nov 8, 2015101,554 milesNY

THERE SEEMS TO BE A PROBLEM WITH THE IGNITION SWITCH. THE VEHICLE DASHBOARD INSTRUMENT PANEL (SPEEDOMETER, ODOMETER, FUEL, TEMP GAUGES) WILL SHUT OFF WHILE DRIVING. POWER IS ALSO LOST TO ALL EXTERIOR LIGHTS, THE AC/HEAT, AND RADIO. THIS HAPPENS SPORADICALLY BUT CAN BE MANIPULATED BY WIGGLING THE KEY WHILE IT IS IN THE IGNITION AND THE CAR IS ON. WHEN DRIVING AT NIGHT THIS IS EXTREMELY DANGEROUS AND HAS LEFT ME STRANDED ON SEVERAL OCCASIONS.

EngineFire
Filed Nov 6, 201580,000 milesTN

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED FUMES ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FIREWALL OF THE VEHICLE WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

Service Brakes
Filed Nov 5, 201545,000 milesCA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE AS IF THE BRAKE PEDAL WERE BEING DEPRESSED. THE FAILURE OCCURRED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THERE WAS A GRINDING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS EVENTUALLY ABLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI LOCK CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Electrical System
Filed Nov 4, 2015VA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure
Filed Nov 4, 2015WI

2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE FRAME RUSTS AND SEVERAL REPAIR ISSUES. *SMD THE CONSUMER LEARNED THE VEHICLE WAS IN A COLLISION, BEFORE HE PURCHASED IT. THE VEHICLE WAS REPAIRED USING NON-TREATED PANELS. SO EVENTUALLY, THE VEHICLE WAS GOING TO RUST. *JB

Air BagsCrash1 injured
Filed Nov 3, 2015100,000 milesWA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH AND MAKING A LEFT TURN, THE VEHICLE STALLED AND ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A WEEK LATER, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →