Page 2 of 23 · complaints 51–100 of 1,109

2007 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Electrical SystemFire
Filed Jul 1, 2019185,000 milesIN

THERE IS A SMELL OF SMOKE INSIDE THE CAR. ALSO, THERE IS 6 TO 8 INCH HOLE IN THE ROOF LINING THAT HAS BEEN BURNED THROUGH!!! LUCKILY,THIS DIDNT HAPPEN WHILE DRIVING. WAS STILL IN THE HOME DRIVEWAY.

Vehicle Speed Control
Filed Jun 25, 2019132,000 milesMI

I WOULD BE DRIVING AND RANDOMLY IT DID HARD SHIFTS THEN IT JUST STOPPED. THE VEHICLE WOULD BE DRIVING AND LOOSE SPEED AND NOT GO OVER 30 MPH. THE RPM ARE AT 2500 AT 30 MPH AND I CAN PUSH THE PEDAL TO THE FLOOR AND IT GOES NO FASTER

Engine
Filed May 20, 2019100,000 milesOR

THE ENGINE DIED GOING 70MPH ON THE HWY WITH OUT ANY NOTICE. I WAS BARELY ABLE TO GET TO THE SIDE OF ROAD AS STEERING LOCKED UP, ONCE ON SIDE OF ROAD, I PUT IT INTO 'PARK' AND 'RESTARTED THE ENGINE'. IT WORKED JUST FINE FROM THEN ON, TILL ABOUT 3 MONTHS LATER, IT HAPPENED AGAIN. THIS TIME I WAS APPROACHING A STOP LIGHT AND TURNING RIGHT, I BARELY WAS ABLE TO GET THRU THE LIGHT AND TO THE SIDE OF THE ROAD, AS THE STEERING HAD AGAIN LOCKED UP. THIS IS VERY SCARY! EVERYTHING IN THE CAR TURNS 'OFF', I DONT EVEN THINK THE FLASHERS WORKED DURING THESE TIMES. ONCE AT A COMPLETE STOP, AND AFTER PUTTING INTO 'PARK', EVERYTHING STARTS BACK UP NORMALLY, AND DRIVES FINE. THERE IS NOT ANY OTHER SIGNS OF ANYTHING WRONG, NO DASH LIGHT WARNINGS OR ANYTHING.

Power Train
Filed May 10, 2019PA

#1. V-8 THE VEHICLE ACCELERATES OUT OF CONTROLL WHEN ACCELERATING FROM A STOPPED POSITION, NO CONSISTENTLY BUT INTERMITENTLY' APPEARS TO TRY ACCERATING TO 65 MP CRUISE CONTROL. MUST SLAM IT INTO NEUTRAL TO STOP THE VEHICLE IN CITY TRAFFIC, EXTREMELY DANGEROUS. #2. TRANSMISSION OR POWERTRAIN IS SKIPPING LAGGING OR BUCKING ON ACCELERATION FROM STOPPED POSITION AND FROM NORMAL DRIVING AT ALL SPEEDS, UNDER 65 MP. CAN THIS BE THE COMPUTER?????

Unknown or Other
Filed Apr 1, 2019136,000 milesNE

TURNED ON THE DEFROST FOR THE BACK WINDOWS AND MIRRORS, MIRROR GOT SO HOT, IT DISCOLORED. PARKED IN THE DRIVEWAY.

Electrical System › Ignition › Switch
Filed Mar 29, 2019140,000 milesVA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL REGARDING THE IGNITION SWITCH. TWO YEARS LATER, THE IGNITION SWITCH FAILED AND CAUSED THE CONTACT'S KEY TO BEND. THE VEHICLE WAS TAKEN TO GUNTER CHRYSLER DODGE JEEP RAM OF MARTINSVILLE (4750 GREENSBORO RD, RIDGEWAY, VA 24148) WHO STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000.

Electrical System
Filed Mar 5, 2019NY

'TAKATA RECALL' MY VEHICLE HAD AN ISSUE STARTING BECUASE OF A SHORT FAULTY WIRE CONNECTING TO THE STARTER THAT IVE SEEN ON YOUTUBE THAT 750000+ PEOPLE HAVE THE SAME ISSUE IT LEFT ME STUCK PLENTY IF TIMES AS IS STARTS WHEN IT WANTS TO. I REALLY CANT WORD IT AS BEST AS THE NEXT PERSON BUT THIS IS THE ISSUE AND IM ORETTY SURE IM NOT THE FIRST PERSON TO FILE A COMPLAINT ABOUT THIS HERE WIT JEEP

Power Train
Filed Mar 4, 201987,245 milesPA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MONROEVILLE CHRYSLER JEEP 3(651 WILLIAM PENN HWY, MONROEVILLE, PA 15146, (412) 856-1422) WHERE THE TRANSFER CASE WAS REPAIRED TWICE AND THE MOTOR AS WELL. THE CONTACT STATED THAT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V175000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,245.

Air BagsCrash2 injured
Filed Feb 6, 2019NY

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE BRAKES FAILED TO RESPOND AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED MINOR HEADACHES AND WHIPLASH, AND THE CHILD PASSENGER SEATED IN THE REAR SUSTAINED WHIPLASH. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE INSURANCE COMPANY WAS NOTIFIED AND THE VEHICLE WAS TOWED TO A FACILITY. THE CONTACT STATED THAT THE INDEPENDENT SOURCE THAT SOLD HER THE VEHICLE MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), WHICH WAS RELATED TO THE CRASH. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE14017 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS NOT AVAILABLE. *DT*JB *DT CONSUMER STATED THE AIRBAG DID NOT DEPLOY AT 45MPH WHEN HER DAUGHTER HIT ANOTHER CAR.*JB *DT*JB

Engine
Filed Jan 28, 2019220,000 milesFL

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GALEANA CHRYSLER DODGE JEEP RAM (14375 S TAMIAMI TRL, FORT MYERS, FL 33912, (855) 732-1313) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 220,000.

Unknown or Other
Filed Jan 7, 2019171,000 milesTX

SUNROOF EXPLOSION

Structure › BodyFire
Filed Dec 30, 2018165,000 milesWI

SHORTLY AFTER MY HUSBAND GOT HOME WE HEARD SOMEONE HONKING THEIR HORN OUTSIDE OF OUR APARTMENT, SO WE LOOKED AND OUR VEHICLE WAS ON FIRE. IT WAS PARKED AND NOT RUNNING WHEN IT HAPPENED.

Electrical System
Filed Dec 17, 2018MA

TAKATA RECALL MY CAR LEAKS WATER INSIDE , WHEN IT RAIN, WHN I GO TO LOCK OR UNLOCK MY CAR WITH THE REMOTE STARTED IT STARTS THE CAR

Wheels
Filed Dec 11, 2018180,000 milesFL

THE TIRE RUBBER IS COMING AWAY FROM THE REAM. AND THE TIRES ARE GOODYEAR (DA8T-JJ1R-4415 DOUGNT IN 2015

Power Train
Filed Dec 3, 201880,000 milesWA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TACOMA DODGE CHRYSLER JEEP RAM (253-475-7300, LOCATED AT 4101 S TACOMA WAY, TACOMA, WA 98409) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE EGR VALVE WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *TT CONSUMER REPLACED MY IGNITION SWITCH. *JB

Electrical System
Filed Nov 21, 201814,000 milesMA

MY 2007 JEEP G.CHEROKEE CAN BE ON THE HIGHWAY TRAVELING 55 MPH AND THEN DECIDED TO DIE. IT WILL SHUT OFF AND CANNOT INCREASE SPEED. I HAVE A ONE YEAR OLD IN THE BACK SEAT AND THIS HAS HAPPENED TO MANY TIMES WHILE HAVING MY SON THE BACK SEAT AND TRYING TO GET OVER TO THE BREAK DOWN LANE BEFORE IT COMPLETELY DIES. ALSO DOESN'T START SOME DAYS SOME WILL. DEFIANTLY HAVE ELECTRICAL PROVEN LIKE IN THE RECALL. THEIR IS A FUEL RELAY RECALL THERE IS A MANY RECALLS FOR THE SAME THINGS HAPPENING TO MY JEEP AND IT'S BECOMING A HAZARD AND SCARY FOR ME TRAVELING WITH MY SON.

Service BrakesCrash
Filed Nov 13, 2018113,000 milesGA

RECALL HAS BEEN OPEN FOR YEARS REGARDING THE IGNITION SWITCH BUT CHRYSLER NEVER HAS THE PART. FURTHER, THIS CAR HAS NUMEROUS REPORTS OF BRAKING ISSUES THAT ARE SPORADIC AND IT CAUSED ME TO REAR-END A VEHICLE ON NOV. 2, LUCKILY AT A VERY LOW RATE OF SPEED. I LET MY FOOT OFF THE BRAKE TO INCH FORWARD AND IT WOULD NOT ENGAGE AGAIN WHEN I PRESSED IT AGAIN MOMENTS LATER. MECHANIC COULDN'T REPLICATE THE ISSUE BUT THAT IS TYPICAL FOR CHRYSLER IT SEEMS.

Engine
Filed Nov 4, 2018168,000 milesMT

ENGINE SHUTS OFF RANDOMLY WHILE DRIVING. HAS BEEN HAPPENING SINCE 2005

Air BagsCrash2 injured
Filed Oct 29, 2018143,000 milesNJ

UNCERTAIN BUT THE VEHICLE WAS IN MOTION THE BRAKES FAILED TO STOP THE VEHICLE MAKING CONTACT WITH ANOTHER VECHICLE AT APPROXIMATELY 50 MPH AIRBAGS FAILED TO DEPLOY. SEE ALSO 11143883. *DSY *DT *JB

Air BagsCrash4 injured
Filed Oct 29, 2018NJ

VECHICLE WAS IN MOTION BRAKES FAILED, CAUSING FRONT END OF JEEP TO MAKE CONTACT WITH ANOTHER VECHICLE APPOX. SPEED AT TIME OF IMPACT 60 MPH AIRBAGS FAILED TO DEPLOY. SEE ALSO 11143877. *DSY

Suspension
Filed Oct 20, 2018113,000 milesMA

THERE WAS A RED LIGHTNING BULB THAT CAME OUT ON MY DASH

Air Bags
Filed Sep 15, 2018200,000 milesNH

THE FUSE BOX UNDER HOOD IS LABELED INCORRECTLY AND ON THE COVER STATES SPARE FUSES IN CAVITY 29 AND 30. HOWEVER, IT IS ACCTUALLY THE AIRBAGS WHICH IS WHY IT IS IN A YELLOW SAFETY HOLDER AND ALSO THE ORIGINAL MANUAL THAT COMES WITH THE JEEP STATES THAT IT IS THE AIRBAG. HOWEVER DIRECTLY ON THE BOX UNDER THE HOOD IT SAYS CAVITY 29 AND 30 ARE SPARES WHICH ARE CAUSING PEOPLE TO PULL THEM OUT AND USE THEM AS SPARES ELSEWHERE UNAWARE THAT THEY ARE IN DANGER

Electrical System
Filed Sep 3, 201870,000 milesWI

INTERMITTENT STALLING ISSUE. INITIALLY THE VEHICLE STARTS AND RUNS FINE. AFTER STOPPING OR EXTENDED DRIVING DURATION THE VEHICLE WILL RANDOM START STALLING AND CHECK ENGINE LIGHT FLASHES AND DINGS. THIS WILL LAST FOR A FEW MINUTES SOMETIMES AND OTHER TIMES THE ENTIRE TRIP. THE LAST FEW TIMES THIS HAS HAPPENED WE WERE NEARLY REAR ENDED AND PULLED OVER UNTIL IT WAS SOMEWHAT DRIVE ABLE. I AM TERRIFIED TO DRIVE IT AT THIS TIME FOR FEAR IT WILL CAUSE AN ACCIDENT. THIS HAS BEEN AN ONGOING ISSUE FOR A FEW YEARS AND HAS RECENTLY GOTTEN WORSE. WE'VE TAKEN THE VEHICLE TO THE JEEP DEALERSHIP SEVERAL TIMES AND HAVE HAD NUMEROUS PARTS REPLACED BUT NOTHING HAS RESOLVED THE PROBLEM. THE LAST TRIP TO THE DEALER THEY SAID THEY COULD NOT REPLICATE THE DESCRIBED ISSUE. WITH THE USE OF A SCOPE AND CODE REVIEW, MY HUSBAND HAS TAKEN TO REPLACING SMALLER, SIMPLE PARTS IN HOPES OF A SIMPLE SOLUTION....SPARK PLUGS, 02 SENSORS AND CATALYTIC CONVERTERS. NOTHING HAS HELPED. PLEASE HELP RESOLVE THIS ISSUE. SEEING ALL THE OTHER SIMILAR COMPLAINTS, HOW MANY DOES IT TAKE TO START AN INVESTIGATION OR RECALL? IT'S A SHAME AN ACCIDENT IT WHAT IT MAY TAKE TO ATTRACT ATTENTION TO THIS ISSUE.

Fuel System, Gasoline › Storage
Filed May 29, 2018VA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE REFUELING THE VEHICLE, THE VAPORS FROM THE FUEL TANK WOULD NOT ALLOW FUEL TO FLOW EVENLY INTO THE FUEL TANK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WHITTEN BROTHERS OF ASHLAND (11409 WASHINGTON HWY, ASHLAND, VA 23005, (804) 798-6071) WHERE IT WAS DIAGNOSED THAT THE VENT VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

EngineFire
Filed May 22, 2018111,000 milesNY

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE SHOOK AND THE ENGINE SPUTTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND, SHORTLY AFTER, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. POLICE AND FIRE REPORTS WERE NOT FILED. THE CONTACT STATED THAT THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RESEARCHED THE FAILURE ONLINE, BUT FOUND NO INFORMATION OR RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

Service Brakes
Filed May 18, 2018129,000 milesNY

ABS ESB INDICATOR LIGHT ON. WHILE DRIVING THROUGH BUSY INTERSECTION, !!BRAKE!! RED INDICATOR CAME ON AND STOPPED MY VEHICLE FROM MOVING. WAS ABLE TO PULL TO THE SIDE OF THE INTERSECTION TO NOT BE HIT AND RESTART THE JEEP. ONCE RESTARTED NO LIGHTS ON AT ALL. TRACTION CONTROL KEEPS SETTING OFF ON ITS OWN FOR NO REASON CAUSING THE ABS/ESB LIGHTS TO APPEAR. TURN TRACTION CONTROL OFF AND PROBLEM STILL EXIST. BECOMING UNSAFE AND NO WAY TO FIGURE OUT WHAT IS WRONG.

Engine
Filed May 15, 2018190,000 milesVA

AFTER DRIVING APPROXIMATELY 30 MILES ON THE INTERSTATE I STOPPED AND WENT INTO A STORE. WHEN I CAME BACK OUT IN 5-10 MINUTES AND ATTEMPTED TO STARTED IT, THE ENGINE FELT AS THOUGH IT WERE "JUMPING". HAD IT TOWED TO THE DEALER. THEY SAID IT HAD DROPPED A VALVE SEAT. CHRYSLER DETERMINED THAT IT HAPPENED BECAUSE IT HAD BEEN OVERHEATED. HOWEVER THERE WERE ABSOLUTELY NO OVERHEAT CODES IN THE COMPUTER. THE GAUGES HAVE NEVER READ HOT. IT WAS NOT LOW ON COOLANT. THEY STATED THAT THERE WERE NO LEAKS. IT WAS NEVER HOT.

Unknown or Other
Filed May 10, 2018110,000 milesME

THERE IS A TICKING SOUND COMING FROM EITHER THE ENGINE OR THE FRONT PASSENGER SIDE. IT ONLY MAKES THE NOISE WHEN GOING EXTREMELY SLOW.

Electronic Stability Control (esc)
Filed May 7, 201889,100 milesCA

WHEN VEHICLE GOES OVER A SMALL OR LARGE BUMP, A DASHBOARD LIGHT CLUSTER INDICATES TO SERVICE 4WD SYSTEM AND IS ACCOMPANIED BY ABS, TRACTION CONTROL, AND ESP BAS WARNING LIGHTS. ABS IS NOTICEABLY DISABLED WHEN THIS LIGHT CLUSTER APPEARS. THE INDICATIONS USUALLY LAST A FEW MINUTES BEFORE GOING AWAY. THIS HAS BEEN OCCURRING FOR APPROXIMATELY THE LAST 18,000 MILES. WHEN BROUGHT UP AT THE DEALERSHIP DURING ROUTINE MAINTENANCE, I AM TOLD THEY CAN FIND NOTHING WRONG WITH THE VEHICLE. ON THIS LAST OCCASION, I LOST FULL BRAKING AUTHORITY AND WAS LUCKILY ABLE TO GRADUALLY SLOW DOWN AND PULL OVER TO THE FREEWAY SHOULDER WHILE APPLYING THE EMERGENCY BRAKE. WHEN THE VEHICLE WAS SHUT OFF AND TURNED BACK ON THE INDICATIONS WENT AWAY AND BRAKING WAS RESTORED. OBVIOUSLY, THIS CREATES A VERY DANGEROUS SITUATION.

Engine
Filed May 3, 2018103,000 milesKS

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.

Unknown or Other
Filed Apr 15, 2018131,000 milesGA

I HAD A RECALL ON MY VEHICLES IGNITION SWITCH AND MY CAR STOP WHILE I WAS DRIVING NEARLY CAUSING AN ACCIDENT. I WAS TOLD THAT IT WAS FIXED WHEN I TOOK IT TO US AUTO WHERE I PURCHASED IT. IT WAS TAKEN TO JEEP (2016) BUT MY IGNITION SWITCH IS STILL THE ISSUE. I HAD A MECHANIC TAKE A LOOK AND MY IGNITION SWITCH IS STILL THE PROBLEM. HOW COULD THIS HAPPEN WHAT IF I WAS INJURED BECAUSE OF THIS?

Electrical System
Filed Apr 10, 2018153,000 milesNC

ALL DASHBOARD WARNING LIGHTS COME ON. LOSS OF ELECTRICAL POWER. NO HEADLIGHTS, NO BRAKE LIGHTS. SPEEDOMETER DOESN'T WORK, TACHOMETER DOESN'T WORK, RADIO DOESN'T WORK. NO POWER LOCKS OR WINDOWS. ANYTHING ELECTRICAL DOESN'T WORK. THE BATTERY IS GOOD. THE VEHICLE RUNS. BUT IT IS UNSAFE. THE VEHICLE IS CRAP. NEVER BUY A JEEP! THEY ARE TOTAL CRAP

Engine
Filed Apr 10, 2018150,000 milesNC

THIS VEHICLE HAS A 5.7 LITER HEMI V-8. IT CURRENTLY HAS AN EXHAUST MANIFOLD LEAK BECAUSE JEEP USES CHEAP SCREWS TO MOUNT THE MANIFOLD TO THE ENGINE BLOCK. AS SUCH, THE SCREWS SNAP CAUSING A LEAK. THIS IS A WELL KNOW PROBLEM FOR THIS ENGINE BUT CHRYSLER REFUSES TO ACKNOWLEDGE IT AND THE REPAIRS WILL BE A MINIMUM OF $500. NEVER BUY A JEEP!

Electrical System
Filed Apr 1, 2018132,000 milesTX

WHEN DRIVING THE VEHICLES ENGINE WILL SHUT OFF WITHOUT WARNING OR REASON. IT HAPPENS VERY RANDOMLY.

Air Bags
Filed Mar 28, 201811,800 milesCA

THE VEHICLE HAS A SAFETY ISSUED AT THIS POINT IT IS UNSAFE TO DRIVE. THE CLOCKSPRING IS BAD DUE TO MANUFACTURERS ERRORS. WHEN THE VEHICLE IS DRIVEN, THE VEHICLE IS LOSING POWER DUE TO ENGINE MECHANICAL PROBLEMS. THE CLOCKSPRING HAS A CODE STATED AS C2205 ON THE COMPUTER MODULE. THE STEERING WHEEL SHAKES GOING OVER 60MPH AT THIS POINT I DO NOT KNOW WHY.

Electrical System
Filed Mar 23, 2018105,000 milesMI

TRANSFER CASE, SUSPENSION AND IGNITION SWITCH SEEMS TO BE CAUSING MAJOR ISSUES AFTER 105,000 MILES AND THE "WARRANTY" JUST ENDED JUST BEFORE ALL THESE ISSUES STARTED HAPPENING. WHEN TRIED TO START ONCE THE ENGINE SHUTTERED THEN TURNED OFF. STARTED UP AFTER THAT, BUT THEN IT HAS ISSUES WANTING TO ACCELERATE AND CAN FEEL THE JEEP STRUGGLING AT TIMES TO SWITCH GEARS OR WHATEVER THE TRANSFER CASE MAY ASSIST IN. ALSO HAVE NOTICED THE SUSPENSION HAS START TO ROCK.

Electrical System
Filed Feb 23, 2018NY

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) MONTHS AGO. THE DEALER (BROWN'S JEEP CHRYSLER DODGE RAM, 483 NY-112, EAST PATCHOGUE, NY 11772, (631) 289-8500) WAS UNABLE TO DETERMINE WHEN THE REMEDY AND PART WOULD BECOME AVAILABLE. THE DEALER STATED THAT THEY PLACED THE CONTACT ON A WAITING LIST FOR THE PART, BUT DID NOT SPECIFY WHAT NUMBER THE CONTACT WAS PLACED ON THE LIST. WHILE WAITING FOR THE PART, A FAILURE PROGRESSED THAT CAUSED THE KEY NOT TO TURN OVER TO START THE VEHICLE. ALSO, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER HAD SEVEN TSBS ON THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Unknown or Other
Filed Feb 13, 201835,000 milesMI

WATER LEAKS FROM WHAT SEEMS TO BE THE MOON ROOF INTO THE CAR FROM THE TOP OF THE INTERIOR WINDSHIELD

Vehicle Speed Control
Filed Feb 9, 2018137,000 milesAZ

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY DECREASED SPEED WITHOUT WARNING. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 137,000.

Power Train
Filed Feb 8, 2018100,000 milesTN

TL *THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE DOWNSHIFTED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC SHIFT MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Jan 15, 2018158,000 milesNY

JEEP SHIFTS OUT OFF PARK WHEN KEY IS NOT IN THE IGNITION. I DO NOT NEED TO PRESS THE BRAKE PEDDLE TO SHIFT OUT OFF PARK. JEEP HAS HAD THE 14V-438 RECALL.

Electrical System › Ignition
Filed Jan 4, 2018100,000 milesMD

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE IGNITION FAILED TO START THE VEHICLE AND AN ABNORMAL SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO LARRY H MILLER CHRYSLER JEEP DODGE RAM (1800 W. 104TH AVENUE, DENVER CO, 80234), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. PRIOR TO HAVING THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), THE FAILURE HAD NOT EXISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Engine
Filed Nov 20, 2017124,000 milesNJ

CATASTROPHIC ENGINE FAILURE AT ABOUT 124,000 MILES. LUCKILY IN THE DRIVEWAY WHERE I HAD PARKED THE CAR AFTER RUNNING NORMAL ERRANDS. THE CAR WOULD NOT START UP AGAIN AND HAD TO BE TOWED SINCE THE BATTERY WAS NEW AND THE STARTER SEEMED FROZEN. I TOOK EXCELLENT CARE OF THIS CAR AT THE DEALERSHIP AND AT A TOP LOCAL GARAGE SINCE WE BOUGHT IT. I WAS STUNNED THAT THE ENGINE FAILED WITHOUT ANY NOTICE, NO WARNING LIGHTS, NO NOISE, NOTHING. THE LOCAL MECHANIC SAW "CHUNKS OF METAL" IN THE PAN. I NOW NEED A COMPLETELY NEW ENGINE 5 WEEKS AFTER AN OIL CHANGE DUE TO A DESIGN FLAW IN MY JEEP HEMI ENGINE. I NEVER RECEIVED ANY LETTER OR NOTIFICATION ABOUT THIS APPARENTLY WELL KNOWN AND RELATIVELY COMMON PROBLEM. I HAD EVERY RECALL PERFORMED ON THIS CAR. THERE WAS NEVER A RECALL FOR THIS PROBLEM WHICH APPARENTLY INCLUDES THE INTAKE MANIFOLD. THE RESPONSE FROM THE DEALERSHIP WAS THAT THE HEMI IS A GOOD ENGINE. REALLY??? NO APOLOGIES, NO CALL FROM THE MANUFACTURER. OUT OF WARRANTY, SO IT IS JUST TOO BAD FOR ME AS A CUSTOMER. THEY KNOW THE DESIGN FLAW EXISTS BUT DON'T CARE ABOUT THE CUSTOMER. JUST THEIR BOTTOM LINE.

Unknown or Other
Filed Oct 30, 2017138,600 milesCA

THE ISSUE IS WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE).DURING THE FIRST INSTANCE THE CAR WAS BEING DRIVEN IN A PARKING LOT THE CAR SUDDENLY BECAME COMPLETELY UNRESPONSIVE AND LOCKED UP WHILE IN MOTION. IT WAS TOWED TO A LOCAL JEEP DEALERSHIP AND EVENTUALLY IT WAS DISCOVERED THE PROBLEM WAS DUE TO A BAD PCM AND THE TIPM. AFTER WAITING A MONTH FOR THE TIPM TO COME IN, THE VEHICLE WAS SUPPOSEDLY FIXED. PICKED UP THE CAR ON A FRIDAY AND AGAIN, WHILE DRIVING THE CAR ON SATURDAY MORNING THE CAR LOCKED UP AND BECAME COMPLETELY UNRESPONSIVE. THIS TIME I WAS GETTING ONTO THE FREEWAY. THANKFULLY MY CHILDREN WERE NOT IN THE CAR ON EITHER ONE OF THESE OCCASIONS. AFTER RESEARCHING I FOUND THAT JEEP TIPM'S WERE RECALLED FROM 2011 TO 2015. IT ALSO APPEARS THAT TIPM'S FROM 2007 LEADING UP TO 2011 WERE ALSO HAVING A LOT OF ISSUES AND A RECALL WAS IN ORDER THEN, BUT NEVER OFFICIALLY CAME TO BE. THIS PART HAS A LONG AND DOCUMENTED HISTORY AS HAVING MAJOR PROBLEMS AND I WANT TO OFFICIALLY REQUEST AN INVESTIGATION AS TO WHY THESE PARTS HAVE ARE BEING PUT INTO CARS IN THIS CONDITION. THE RAMIFICATIONS OF THIS PARTS FAILURE ARE HUGE. TO HAVE A CAR THAT IS IN MOTION LOCK UP AND BECOME TOTALLY UNRESPONSIVE PRESENTS A HUGE SAFETY CONCERN TO THE DRIVER, THEIR PASSENGERS AND THE OTHER VEHICLES ON THE ROAD AROUND THEM. THE LOCAL JEEP DEALERSHIP AS WELL AS CHRYSLER CUSTOMER SERVICE ARE NOT TREATING THIS ISSUE WITH THE SEVERITY IT DESERVES. THEY SIMPLY WANT ME TO JUST PAY FOR FAULTY PARTS AND HAVE ME

Vehicle Speed Control
Filed Oct 26, 201784,000 milesMA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. WHILE AT A COMPLETE STOP, THE RPMS DROPPED AND THE VEHICLE ABRUPTLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. THE DRIVER WAS ABLE TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO CHRYSLER JEEP DODGE RAM 24 LOCATED AT 97 MANLEY ST. BROCKTON, MA 02301 FOR DIAGNOSTIC TESTING, BUT THERE WERE NO FAILURE CODES. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Electronic Stability Control (esc)
Filed Oct 23, 2017114,000 milesNJ

VEHICLE IS UNABLE TO START AFTER HIGHWAY DRIVING OR THE ENGINE IS AT A CERTAIN TEMPERATURE. CAR CAN NOT BE TURNED OFF AND BACK ON AGAIN AFTER ENGINE REACHES CERTAIN TEMPERATURE.

Unknown or Other
Filed Oct 10, 2017177,000 milesWI

WHEN ATTEMPTING TO START THE (PARKED) CAR, WHEN THE KEY IS TURNED EVERYTHING TURNS ON (RADIO, DASHBOARD LIGHTS, SEATS ECT) LIKE IT NORMALLY WOULD START BUT THE ENGINE DOESN'T TURN OVER OR CRANK AT ALL... WHEN ALL THE OTHER LIGHTS GO OFF THE ENGINE AND OIL LIGHT REMAIN ON. NO CLICKING SOUND WHATSOEVER, BUT I BELIEVE YOU CAN HEAR THE FUEL PUMP KICK IN. WHEN THE KEY IS TURNED TO THE OFF POSITION AFTER IT WON'T START, THE ACCESSORIES WILL OCCASIONALLY STAY ON (SUCH AS THE THE SEAT WHEN IT HAS THE EASY ENTRY OPTION SELECTED WILL STAY IN THE DRIVING POSITION). NOTHING SEEMS TO MAKE IT START. JUMPING THE BATTERY DOES NOTHING. PUTTING IT IN NEUTRAL TO START DOESN'T DO ANYTHING. IT'S USUALLY JUST A MATTER OF TIME BEFORE IT DECIDES TO START AGAIN... SOMETIMES HOURS, SOMETIMES DAYS. WHEN TAKEN TO THE DEALERSHIP THEY CAN NEVER DIAGNOSE THE ISSUE BECAUSE THEY ARE UNABLE TO DUPLICATE THE ISSUE. FOR WHATEVER REASON, POSSIBLY JUST A COINCIDENCE, REPLACING THE BATTERY IN THE KEY FOB SEEMS TO DELAY THE ISSUE FROM HAPPENING AGAIN FOR A FEW MONTHS. ALTHOUGH THIS MAY NOT SEEM LIKE A STRAIGHT FORWARD SAFETY ISSUE, THE PROBLEM HAS LEFT ME STRANDED AT A GAS STATION IN THE MIDDLE OF WINTER WHILE BEING 8-1/2 MONTHS PREGNANT AND MOST RECENTLY LEFT ME STRANDED WITH MY 8 MONTH OLD BABY. I SHOULD ALSO NOTE THAT THIS PROBLEM NEVER OCCURRED UNTIL SOME TIME AFTER THE LAST RECALL WAS RESOLVED.

Engine
Filed Oct 10, 201795,000 milesIL

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN THE NEUTRAL POSITION IN MOST CASES TO KEEP THE VEHICLE FROM LOSING POWER COMPLETELY. ON OTHER OCCASIONS, THE CONTACT PULLED TO THE RIGHT SIDE OF THE ROAD AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO SHERMAN DODGE CHRYSLER JEEP RAM IN SKOKIE, ILLINOIS WHERE THE FOLLOWING SERIES OF REPAIRS WERE PERFORMED ON THE VEHICLE: THE OXYGEN SENSOR WAS REPLACED ALONG WITH THE SPARK PLUGS, THE FAN CLUTCH, COIL #6, A DRIVE CONTROL MODULE, THROTTLE CONTROL MODULE, FUEL INJECTION SERVICE, DECARBONIZATION SERVICE TO COMBUSTION CHAMBER, AND UPPER INTAKE TO THE VEHICLE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

Air Bags1 injured
Filed Sep 7, 201768,000 milesNY

WHILE DRIVING 40 MPH ON A 2 LANE ROAD THE PASSENGER SIDEWALL AIRBAG DEPLOYED SECONDS AFTER THE AIRBAG WARNING LIGHT CAME ON. THERE WAS NO IMPACT. CAR WAS DRIVEN ABOUT 2 MILES TO THE JEEP DEALER WHERE IT WAS PURCHASED. THEY SUGGESTED I CALL CHRYSLER. CHRYSLER SENT AN ENGINEER TO INVESTIGATE. CHRYSLER SENT ME A LETTER STATING THAT THERE WAS NOTHING THAT WOULD LEAVE THEM TO BELIEVE IT WAS THE MANUFACTURER'S RESPONSIBILITY. I AM TRYING TO FIND OUT WHY IT DEPLOYED. CHRYSLER WILL NOT PROVIDE ME WITH THIS INFORMATION. IF THEY CAN MAKE A DETERMINATION THAT IT WAS NOT A MANUFACTURER DEFECT, THEN THEY SHOULD KNOW WHAT CAUSED IT IN ORDER TO MAKE THAT DETERMINATION. I SPOKE TO AN AUTO BODY SHOP AS SUGGESTED BY THE DEALER TO GET A ROUGH ESTIMATE OF THE REPAIR COST BUT THEY SAID THEY WERE NOT INTERESTED IN REPAIRING IT WITHOUT KNOWING WHAT CAUSED IT DO TO LIABILITY ISSUES, WHICH I UNDERSTAND. I DO NOT KNOW WHAT CAUSED THE DEPLOYMENT BUT CHRYSLER MUST KNOW OR ELSE THEY COULDN'T DETERMINE IT WAS NOT A MANUFACTURE PROBLEM.....UPDATED 11/21/17 *BF *TT

Air Bags
Filed Aug 29, 201788,000 milesWI

RIDING DOWN RODE. SPEEDOMETER AND LIGHTS FAILED. TOOK TO DEALERSHIP WHILE THE VEHICLE WAS AT THE SHOP THE WALKED AWAY TO FILE PAPERWORK AND AIRBAGS DEPLOYED ON THE VEHICLE. IT WAS THE RIGHT SIDE AIR CURTAIN. THE ENTIRE LENGTH OF THE UNIT. ACCORDING TO THE DEALERSHIP THE CAR WAS SITTING MOTIONLESS ON THE GARAGE FLOOR.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →