Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WE FINALLY GOT OUR N45 RECALL DONE. EACH TIME WE CALLED CHRYSLER, WE GOT DIFFERENT INSTRUCTIONS AND INFORMATION. THEY SEEM TO TELL ONE ANYTHING JUST TO GET ONE TO HAVE IT DONE, THEN THEY GO BACK ON WHAT THEY SAID. I WAS TOLD THE JEEP WOULD BE INSPECTED FIRST TO SEE IF IT WAS SAFE. MY JEEP WAS NOT INSPECTED, THE TRAILER HITCH WAS REPLACED. THE BALL MOUNT WHICH WE HAVE DOES NOT FIT THE REPLACEMENT. THE ONUS SHOULD NOT BE UPON US TO SHOP AND PAY FOR A NEW BALL MOUNT IN SUMMATION: HOW CAN WE GET THEM TO SEND OR DELIVER TO US A BALL MOUNT WHICH FITS TRAILER HITCH THEY INSTALLED, OR AT LEAST RE-IMBURSE US IF WE HAVE TO BUY ONE ? I HAVE MENTIONED THIS TO EACH OF THE MANY PEOPLE I HAVE SPOKEN TO AT CHRYSLER (WHEN I COULD GET THROUGH AFTER WAITING A VERY LONG TIME) THEIR ANSWER TO THIS WAS "WE ARE NOT INTO TOWING WE ARE INTO SAFETY". *TR
1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRAILER HITCH RECALL REIMBURSEMENT ISSUES. *SMD CHRYSLER WOULD NOT REIMBURSE THE CONSUMER, BECAUSE IT WAS NOT AN OEM TRAILER HITCH. *JB
MY 1997 JEEP GRAND CHEROKEE (ORIGINAL OWNER) STUMBLES AND DIES, IT DOES RESTART ONCE I SHIFT TO NEUTRAL. IT IS GETTING MORE FREQUENT. I HAD A TOTAL OF 8 INCIDENCES IN THE PAST WEEK. 6 TIMES HAPPENED PULLING UP TO STOP SIGN AT ABOUT 15 MPH. 2 TIMES HAPPENED WHILE CRUISING ALONG AT 55 MPH. I LOST POWER STEERING AND BRAKE BOOST. THERE IS A LOT OF INTERNET INFORMATION REGARDING THE SAME PROBLEM. THIS IS A SAFETY ISSUE. I'M WORRIED DRIVING MY JEEP IN ANY TRAFFIC NOW. *TR
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE FUEL SENDING UNIT KEEPS GOING OUT. NEVER DID WORK RIGHT. COULD NEVER TELL HOW MUCH GAS WAS IN THE TANK. THE DEALER NEVER DID FIX IT RIGHT OR DID NOT PUT IN A NEW ONE. *TR
THE DASH HEADLIGHT SWITCH KEEPS GOING OUT. IT HAS BEEN REPLACED 4 TIMES. THE LIGHTS WILL FLICKER AND THAN GO OUT. *TR
WHEN DRIVING OVER A BIG PUDDLE OF WATER THE STEERING BECAME UNRESPONSIVE. DISPLAY PANEL SAID "CHECK BATTERY". SLOWED DOWN AND FINALLY PULLED OVER. AFTER A FEW MINUTES IT WAS FINE. WENT DOWN THE ROAD AGAIN AND HIT A BIG PUDDLE. STEERING AGAIN BECAME UNRESPONSIVE. LUCKILY NOT MANY CARS AROUND AND I WAS ON A SIDE STREET. MECHANIC CAN NOT LOCATE THE PROBLEM AS THERE HAS BEEN NO RAIN LATELY TO TRY AND DUPLICATE. I FEAR A MAJOR OR FATAL ACCIDENT IS FORTH COMING. *TR
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
1997 JEEP GRAND CHEROKEE CONSUMER REAR END IMPACT PROBLEMS *CN THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. DESPITE, THE CONSUMER RECEIVING TWO RECALL NOTICES. *JB
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES. THE CONTACT WAS INCLUDED IN THREE SAFETY RECALLS AND WAS WAITING FOR SEVERAL MONTHS TO GET THE REPAIRS PERFORMED FOR RECALL NHTSA CAMPAIGN ID NUMBER: 97V194000 (FUEL SYSTEM, GASOLINE), NHTSA CAMPAIGN ID NUMBER: 02V053000 (POWER TRAIN) AND NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). THE DEALER WAS NOT ABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE TO SCHEDULE THE THREE RECALL REPAIRS FOR A LONG TIME. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL LEAKAGE SQUIRTING OUT WHEN REFUELING STARTS. *TR
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
REF: RECALL N45 FOR REAR STRUCTURE REINFORCEMENT. I SCHEDULED A 10:00 AM APPOINTMENT WITH COLE CHRYSLER-DODGE-JEEP-MAZDA-FIAT IN SAN LUIS OBISPO ABOUT 3 WEEKS IN ADVANCE. MY WIFE AND I DROVE TO THE APPOINTMENT YESTERDAY AND WERE TOLD THAT THEY WOULD ONLY NEED BETWEEN AN HOUR AND 1 1/2 HOURS TO DO THE INSPECTION. SINCE WE HAD TO DRIVE OVER 20 MILES TO THE DEALERSHIP, WE WAITED IN THE WAITING ROOM. AFTER AN HOUR AND A HALF, I INQUIRED AS TO THE STATUS OF THE INSPECTION. I WAS TOLD THAT THEY HADN'T EVEN STARTED WORK ON THE VEHICLE AND THAT IT WOULD PROBABLY BE AFTERNOON BEFORE THEY WOULD HAVE SOMEONE AVAILABLE TO DO THE WORK. SINCE HAD BEEN ASSURED BOTH WHEN MAKING THE APPOINTMENT AND AGAIN WHEN SHOWING UP FOR THE APPOINTMENT THAT THE INSPECTION WOULDN'T TAKE LONG, WE ASKED HER TO CONTACT WITH THE SERVICE MANAGER. MY WIFE OVERHEARD THE SERVICE MANAGER TELL OUR REP THAT SHE SHOULD TELL CUSTOMERS THAT THE VEHICLE SHOULD BE DROPPED FOR AN ENTIRE DAY (ANY WARRANTY WORK, THAT IS). IT'S PRETTY CLEAR TO US THAT THE COLE DEALERSHIP COULD REALLY CARE LESS ABOUT THE CUSTOMER IN REGARDS TO RECALLS AND/OR WARRANTY WORK (LOWEST PRIORITY) AND WE LOST 1/2 DAY OF TIME AND GAS TO TRYING TO TAKE CARE OF THIS. WE ASKED TO HAVE THE CAR BROUGHT TO US SINCE WE WERE LEAVING. OUR REP ASKED IF WE'D LIKE TO SETUP ANOTHER DATE FOR THE INSPECTION AND WE SAID NO! WE WASTED ENOUGH TIME AND MONEY AND WE WON'T BE TAKING OUR JEEP IN FOR THE RECALL INSPECTION TO ANY CHRYSLER DEALER. *TR
I HAVE RECEIVED TWO RECALL NOTICES FOR LOW IMPACT PROBLEM ON JEEP.{ COULD OPEN GAS TANK} DEEMING IT UNSAFE.I HAD IT INSPECTED AT MARSH FIELD CHRYSLER MASS.I WAS TOLD COULD NOT BE DONE DUE TOO CORROSION ON OLD FACTORY HITCH{WHICH WAS MISSING A PORTION}.TOO MAKE IT SAFE I TOOK IT TO BIGGEST TRAILER DEALER ON SOUTH SHORE.DRINKWATER TRAILER SALES PEMBROKE MASS.THEY SAID THAT THE FRAME WAS NOT CORRODED REMOVED OLD PIECES OF EXISTING HITCH ,INSTALL NEW HITCH MAKING MY JEEP SAFER TO BE ON OUR ROADS.CHRYSLER STATED IT WOULD NOT REIMBURSE ME.BECAUSE IDID NOT USE THEIR HITCH.THEY STATED THEY COULD NOT DUE JOB.YOU WOULD THINK THAT CHRYSLER WOULD REIMBURSE ME FOR TAKING APPROPRIATE ACTION TO RESOLVE THE SAFETY DEFECT N45.WHY ARE UNSAFE VEHICLES ALLOWED KNOWINGLY ENDANGERING ON OUR PUBLIC HI-WAY. *TR
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE HAVING THE VEHICLE INSPECTED FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE TECHNICIAN NOTICED THAT THE FRAME RAIL WAS COMPLETELY CORRODED. THE DEALER REFUSED TO PERFORM THE RECALL REPAIR. THE CONTACT BELIEVED THIS TO BE A MAJOR SAFETY ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER REFUSED TO SERVICE THE VEHICLE ACCORDING TO THE RECALL DUE TO THE RUSTED REAR BUMPER SUPPORTS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/14*CN UPDATED 10/23/2014*LJ UPDATED 04/6/2015 *JS
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT EXPERIENCED DIFFICULTY SHIFTING GEARS FROM DRIVE TO PARK. IN ADDITION, THE BRAKE LIGHT ILLUMINATED. THE DEALER STATED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER REPAIRED THE COMPUTER, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE TO SERVICE THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING THE VEHICLE SHUT OFF. AS IF POWER HAD BEEN DISCONNECTED. AFTER COMING TO A COMPLETE STOP STARTED RIGHT BACK UP, AFTER A WHILE NOW IT IS BACKFIRING, STALLING OUT, BUCKING. I HAVE READ MORE COMPLAINTS ABOUT THIS SAME EXACT PROBLEM THE I CARE TO READ. MOST OF THE TIME THEY LEAD TO THE PCM. AND IM CANNOT FIGURE OUT WHY JEEP HASN'T FIGURED OUT THE PROBLEM. I CANNOT AFFORD TO KEEP THROWING MONEY INTO THE CAR TO KEEP IT RUNNING. LET ALONE I CANNOT AFFORD TO BUY A NEW VEHICLE. I HAVE REPLACED MORE SENSORS THEN I CARE TO MENTION AND HAVE TRIED ALL THE DIY TACTICS. NOW MY MUFFLER IS EXPLODED. THAT BATTERY KEEPS DYING AND I AM FORCED TO BORROW A FAMILY MEMBERS CAR TO GET BACK AND FORTH TO WORK BECAUSE JEEP CANT FIX THE PROBLEM. IT HAS GONE TO A SHOP JUST TO BE TOLD "WE CANT FIND THE PROBLEM". IT IS UNSAFE FOR IT TO STALL OUT AND BACKFIRE IN THE MIDDLE OF THE HIGHWAY. AND IT IS KILLING MY FINANCES. *TR
JUST HAVING PROBLEMS WITH SHIFTING AND ELECTRICAL. *TR
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED THE NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
TL * THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER STATED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BE AVAILABLE. THERE WERE NO FAILURES.
TL* THE CONTACT OWNED A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE WAS CRASHED INTO FROM THE REAR AND THE VEHICLE IMMEDIATELY CAUGHT FIRE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE).THE MANUFACTURER WAS MADE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 06/10/14 *BF UPDATED 8/29/2017*CN
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND DID NOT HAVE A TIME FRAME FOR THE RECALL PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR
TL*THE CONTACT OWNS A 1997 A GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V25200 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE WERE NO FAILURES AT THIS TIME.
I HAVE CONTACTED YOUR OFFICE BEFORE FOLLOWING THE JAN. 24, 2014 CRASH THAT TOOK MY WIFE'S LIFE, ON THE VEHICLE INDICATED, IT WAS EQUIPPED WITH MICHELIN TIRES NOTED DURING THE PERIOD BEFORE THE RECALL THIS YEAR. I HAD CONTACTED YOU EARLIER ABOUT THE AIR BAGS ON A 1997 JEEP GRAND CHEROKEE THAT FAILED TO DEPLOY IN THIS CRASH. COULD YOU PLEASE GET BACK TO ME TO DISCUSS THIS LATEST DEVELOPMENT IN WHAT COULD HAVE CAUSED THE DEATH OF MY WIFE. THANK YOU VERY MUCH.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1997 GRAND JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS NOT ADVISED OF WHEN THE PART WOULD BECOME AVAILABLE TO HAVE THE DEFECT REMEDIED. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 06/10/14*LJ UPDATED 06/11/2014 *JS
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN NUMBER WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS NOTIFIED BY THE DEALER AND MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHEN I STOP WITH THE BRAKE FIRMLY APPLIED THE ENGINE SURGES SOMETIMES AND DIES. IF I PUT IT IN PARK AND IT WILL RESTART AND I CAN PROCEED. THIS HAPPENS AT TRAFFIC SIGNALS, WHEN STOPPED, WAITING TO TURN, ETC. *TR
JEEP WOULD STOP COMPLETELY WHILE DRIVING, WOULD JUST PICK UP SPEED AT RANDOM WHICH CAUSED AN ACCIDENT LUCKY NO ONE WAS HURT.TROUBLE WITH SIGNAL LIGHTS,VISIBILITY AT NIGHT NOT GOOD, SEEM LIKE IT WASN'T GETTING GAS,ALSO 1 DAY IT WOULD START, NEXT DAY IT WOULDN'T START AT ALL,IT'S BEEN 10 MONTHS PLEASE HELP,IM AFRAID TO DRIVE WITH MY GRAND-CHILDREN. JEEP NOT STARTING HEARD SIZZLING SOUND THEN EVERYTHING STOP COMPLETELY. *TR
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT ALERTED OF THE DELAY IN THE REPAIR. THE VEHICLE THE VEHICLE WAS NOT REPAIRED. THE VEHICLE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED MY SAFETY RECALL NOTICE OVER 2 MONTHS AGO,AND HAVE NOT YET HEARD FROM ANY DEALER #VC741345 N45 BESIDES THE GAS TANK PROBLEM,MY JEEPS IGNITION JUST TURNS OFF WHILE I'M DRIVING.IT REALLY SCARES ME TO DEATH.PLUS AFTER DRIVING FOR ATLEAST 30 MINUTES,AND I PUT MY CAR IN PARK TO TURN OFF,THE CAR KEEPS MOVING FORWARD,LIKE A JERK MOTION,I'M DISABLED & ON SS & CAN'T AFFORD TO BUY ANOTHER CAR.PLEASE INCLUDE MY CAR IN THE RECALL FOR THE IGNITION REPLACED[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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