GAS GAUGE READS INACCURATELY, CAUSING VEHICLE TO LOSE POWER. THE DEALER HAS REPLACED THE GAS GAUGE. *AK
1997 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
VEHICLE STALLED WHILE TRAVELING AT 65 MPH AFTER RUNNING OUT OF FUEL. THE FUEL GAUGE INDICATED ONE FORTH TO ONE THIRD TANK FULL.
MOVED AROUND VEHICLE AFTER BEING AT A COMPLETE STOP. THEN THE TRUCK DIED, HAD NO POWER, BUT WAS STILL RUNNING. COASTED 25 FEET AND THE TRUCK STOPPED COMPLETELY. NOW THE GAS GUAGE IS NOT ACCURATE. *AK
BRAKE FAILURE; DRIVING ON NORMAL ROAD CONDITIONS, WHEN APPROACHING A RED LIGHT AND APPLYING THE BRAKES, THE PEDAL COLLASPED AND DID NOT STOP THE VEHICLE. DEALER IS NOT ABLE TO DUPLICATE PROBLEM. *AK
THE GAS GAUGE IS NOT READING THE LEVEL OF FUEL IN THE CAR. *AK
THE FUEL GAUGE IS NOT READING THE FUEL LEVEL IN THE CAR. *AK
THE GAS GAUGE DOESN'T READ THE FUEL LEVEL IN THE CAR. *AK
WHILE DRIVING VEHICLE ABOUT 40MPH, FUEL GAUGE WAS SHOWING GAS WHEN VEHICLE HAD STOPPED SUDDENLY. HAD NO POWER. GAS GAUGE WAS FAULTY. VEHICLE TOWED. *AK
DRIVING VEHICLE ABOUT 35-40MPH, WHEN VEHICLE SUDDENLY RAN OUT OF GAS. FUEL GAUGE SHOWED THAT A QUARTER TANK WAS STILL IN VEHICLE. *AK
ABS PROBLEMS; WHEN DRIVING ON ROUGH GRADE OR BUMPS AND TRYING TO BRAKE, THE PEDAL WILL LOCK UP AND THE VEHICLE WILL SKID, DEALER STATES THAT NOTHING IS WRONG WITH VEHICLE. *AK *JB
CONSUMER IS EXPERINCING PROBLEMS WITH THE GAS GAUGE ON VEHICLE. WHEN IT READS 1/4/ OF A TANK IT IS REALLY ON EMPTY. *AK
WHILE DRIVING THE VEHICLE DIED ON THE DRIVER, AND THE DRIVER GOT THE VEHICLE BACK RUNNING BY PUTTING GAS INTO THE VEHICLE. DEALER SAYS THAT ONCE GETTING TO A QUARTER OF GAS THE VEHICLE RUNS OUT OF GAS. DEALER SAYS THAT THE PARTS ARE ON BACK ORDER. THIS WAS NO RECALL, BUT THERE ARE PARTS AVAILABLE FOR THIS PROBLEM. *AK
OPENED UP THE HATCHBACK AND ALL OF A SUDDEN THE DOOR FELL DOWN, ALMOST STRIKING THE PERSONS THAT WERE UNDER THE HATCHBACK. *AK
OPENED UP THE HATCHBACK ON THE RIGHT ATTACHMENT TO THE PLASTIC DOOR; AND WHEN OPENED THE HATCHBACK THE DOOR BROKE, CAUSING THE DOOR TO FALL, ALMOST INJURY\ING A CHILD AND THE MOTHER. *AK
GOING ABOUT 70MPH WHEN VEHICLE SUDDENLY LOST POWER. TOOK TO DEALER & INFORMED HAD PROBLEMS W/GAS GAUGE CALIBRATION; SHOWING GAS WHEN THERE WAS NONE. DEALER SAID CAN NOT REPAIR DUE TO PARTS BACK ORDERS. *AK
WHILE TURNING CORNER AT LOW SPEED AN ADDITIONAL KEY ON THE KEY RING BECAME WEDGED IN A HOLE ON REAR OF STEERING WHEEL SPOKE, IT PULLED KEY RING SUCH THA TIT WOULD TAKE GREAT EFFORT TO TURN STEERING WHEEL. WHEN WHEEL TURNED, IT CAUSED LOSS OF POWER. *AK
CONSUMER WAS DRIVING APPROX. 45-55 MPH UP HILL ON THE EXPRESS WAY WHEN VEHICLE'S ENGINE SHUT OFF IN THE MIDDLE OF TRAFFIC. *AK
FUEL GAUGE INDICATOR INACCCURATE.
WHILE GOING 30 MPH, VEHICLE WAS BROADSIDED BY A 1988 CHRYSLER MOVING IN EXCESS OF LOCAL SPEED, VEHICLE LOST CONTROL/FLIPPED OVER THREE TIMES, RESULTING IN INJURIES AND EXTENSIVE DAMAGE. *AK
RAPIDLY LOSS POWER AND THE ENGINE DIED BECAUSE OF A FUEL SYSTEM FAILURE.
VEHICLE RAN OUT OF GAS WHILE DRIVING. FUEL GUAGE REPORTED THAT IT STILL HAD GASOLINE IN IT. PLEASE DESCRIBE. *AK
WHILE DRIVING VEHICLE ON HIGHWAY ABOUT 60 MPH THE VEHICLE LOST POWER AND THE ENGINE WAS STILL ON. ACCORDING TO THE GAS GAUGE THE TANK HAD AT LESS THAN A QUARTER OF A TANK OF GAS, AND COMSUMER THINKS THE TANK WAS EMPTY. JEEP MANUFACTURER SAID THEY WERE AWARE OF THE PROBLEM; THEY HAD ISSUED A TECHNICAL BULLETIN TO THE DEALER AND NOT TO THE PUBLIC. ACCORDING TO THE COMSUMER, THE DEALER SAID THEY HAD HEARD OF THIS PROBLEM ONLY IN FLORIDA, NOT IN THE NORTH. THE MANUFACTURER TOLD COMSUMER THEY DID NOT ISSUE A RECALL BECAUSE THEY DID NOT KNOW WHICH VEHICLE HAS THE PROBLEM. *AK
VEHICLE STALLS WITHOUT WARNING. OWNER & DEALER CLAIM THAT FUEL PUMP IS DEFECTIVE. DEALERS ARE AWARE OF THIS PROBLEM. OWNER IS VERY CONCERNED. *AK THE CONSUMER CITES REPORTS IN MEDIA OF ABOUT A DOZEN OWNERS WHO HAD EXPERIENCED THE SAME PROBLEM IN STATE OF NEW YORK. *YH
SENSOR IN GAS TANK FAILED, CAUSING VEHICLE TO STALL.
THE FUEL GAUGE IS BROKEN. RUNNIG OUT OF GAS, AND THE GAUGE READS THAT THERE IS HALF OR A 1/4 OF GAS LEFT IN THE TANK. *AK
VEHICLE SLIPPED OUT OF PARK.
THE VEHICLE WOULD NOT START BECAUSE OF A FAULTY RELAY SWITCH. THE SWITCH WAS REPLACED. *AK
OUT OF GAS, BUT THE GAS GAUGE WAS SHOWING JUST BELOW A QUARTER OF A TANK. *AK THE DEALER REPLACED FUEL SENDING UNIT TO CORRECT THE FUEL GUAGE PROBLEM. *YH
WHILE DRIVING 45MPH THE GAS INDICATOR WAS INOPERATIVE, CAUSING THE VEHICLE TO LOCK UP AT 45MPH; ALMOST CAUSED AN ACCIDENT WITHOUT WARNING. THE INCIDENT HAPPEN 2 TIMES. *AK
LEFT REAR AXLE FAILED CAUSING VEHICLE ROLL OVER.
WHILE DRIVING HIGHWAY SPEED 65 MPH, THE JEEP BEGAN TO SLOW DOWN UNTIL DRIVER HAD TO COAST TO THE SIDE. FUEL GAUGE SHOWED A QUARTER OF A TANK. SENSOR IN GAS TANK WAS CAUSE OF ERRATIC OPERATION. FUEL TANK MUST BE KEPT FULL FOR PROPER PERFORMANCE. PLEASE DESCRIBE DETAILS. *AK
VEHICLE HAS HAD TEN INTERMITTENT INCIDENTS OF TRANSMISSION MISSING THE ONE TO TWO UPSHIFTS.
THE CONNECTING CABLE TO THE GAS TANK THAT REGISTERS THE GAS IN THE TANK HAS A DEFECT, AND IT MAKES THE OWNER THINK THERE IS MORE GAS IN THE TANK THEN THERE IS. *AK
WHILE DRIVING AT 40 MPH THE VEHICLE HAD A FRONTAL COLLISION AND BOTH DRIVER AND PASSENGER AIRBAGS DID NOT DEPLOY WHICH DID NOT PROTECT THE OCCUPANT.
TRANSMISSION INTERLOCK SYSTEM FAILED; VEHICLE BEGAN TO MOVE WHILE TRANSMISSION WAS IN PARK AND DRIVER WAS NOT IN VEHICLE. DRIVER ATTEMPTED TO TO STOP IT FROM MOVING, BUT WAS UNABLE TO DO SO. VEHICLE WENT OVER A CLIFF AND DRIVER SUSTAINED INJURIES. *AK
FUEL GAUGE FAILED, ALLOWING VEHICLE TO RUN OUT OF GAS.
WHILE DRIVING WITH CRUISE SET AT 70MPH, SUDDENLY CRUISE CONTROL ACCELERATED TO OVER 90MPH, BRAKE ACTION SEEMED INEFFECTIVE TO STOP, BRAKES ONLY SLOWED VEHICLE TO 40MPH, PLACED VEHICLE INTO NEUTRAL, THEN TURNED OFF IGNITION TO STOP. *AK
ABS BRAKE FAILURE, DRIVING VEHICLE AT LOW SPEED, APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR, LOSS OF EFFECTIVENESS, ON DRY SURFACE, IMPACT 12:00 POSITION, HITTING THE HOUSE. *AK
GAS GAUGE FAILED.
CONSUMER STATES WHEN SHE WAS PARKING HER VEHICLE IT SPONTANEOUSLY CAUGHT ON FIRE, NO INJURIES. *AK
AFTER VEHICLE WAS DRIVEN FOR 15 MINUTES AND PARKED THE ENGINE CAUGHT ON FIRE AT 1,500 MILES.THE REASON IS UNKNOWN AS OF NOW. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →