Page 20 of 20 · complaints 951–991 of 991

1997 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Fuel System, Other
Filed Aug 28, 1997FL

GAS GAUGE READS INACCURATELY, CAUSING VEHICLE TO LOSE POWER. THE DEALER HAS REPLACED THE GAS GAUGE. *AK

Fuel System, Other
Filed Aug 28, 1997FL

VEHICLE STALLED WHILE TRAVELING AT 65 MPH AFTER RUNNING OUT OF FUEL. THE FUEL GAUGE INDICATED ONE FORTH TO ONE THIRD TANK FULL.

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 27, 1997ME

MOVED AROUND VEHICLE AFTER BEING AT A COMPLETE STOP. THEN THE TRUCK DIED, HAD NO POWER, BUT WAS STILL RUNNING. COASTED 25 FEET AND THE TRUCK STOPPED COMPLETELY. NOW THE GAS GUAGE IS NOT ACCURATE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 27, 1997TX

BRAKE FAILURE; DRIVING ON NORMAL ROAD CONDITIONS, WHEN APPROACHING A RED LIGHT AND APPLYING THE BRAKES, THE PEDAL COLLASPED AND DID NOT STOP THE VEHICLE. DEALER IS NOT ABLE TO DUPLICATE PROBLEM. *AK

Fuel System, Other
Filed Aug 27, 1997FL

THE GAS GAUGE IS NOT READING THE LEVEL OF FUEL IN THE CAR. *AK

Fuel System, Other
Filed Aug 27, 1997FL

THE FUEL GAUGE IS NOT READING THE FUEL LEVEL IN THE CAR. *AK

Fuel System, Other
Filed Aug 27, 1997NH

THE GAS GAUGE DOESN'T READ THE FUEL LEVEL IN THE CAR. *AK

Fuel System, Other
Filed Aug 27, 1997MA

WHILE DRIVING VEHICLE ABOUT 40MPH, FUEL GAUGE WAS SHOWING GAS WHEN VEHICLE HAD STOPPED SUDDENLY. HAD NO POWER. GAS GAUGE WAS FAULTY. VEHICLE TOWED. *AK

Fuel System, Other
Filed Aug 27, 1997MA

DRIVING VEHICLE ABOUT 35-40MPH, WHEN VEHICLE SUDDENLY RAN OUT OF GAS. FUEL GAUGE SHOWED THAT A QUARTER TANK WAS STILL IN VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 22, 1997NY

ABS PROBLEMS; WHEN DRIVING ON ROUGH GRADE OR BUMPS AND TRYING TO BRAKE, THE PEDAL WILL LOCK UP AND THE VEHICLE WILL SKID, DEALER STATES THAT NOTHING IS WRONG WITH VEHICLE. *AK *JB

Fuel System, Other
Filed Aug 21, 1997MN

CONSUMER IS EXPERINCING PROBLEMS WITH THE GAS GAUGE ON VEHICLE. WHEN IT READS 1/4/ OF A TANK IT IS REALLY ON EMPTY. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 21, 1997NJ

WHILE DRIVING THE VEHICLE DIED ON THE DRIVER, AND THE DRIVER GOT THE VEHICLE BACK RUNNING BY PUTTING GAS INTO THE VEHICLE. DEALER SAYS THAT ONCE GETTING TO A QUARTER OF GAS THE VEHICLE RUNS OUT OF GAS. DEALER SAYS THAT THE PARTS ARE ON BACK ORDER. THIS WAS NO RECALL, BUT THERE ARE PARTS AVAILABLE FOR THIS PROBLEM. *AK

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Aug 20, 1997NY

OPENED UP THE HATCHBACK AND ALL OF A SUDDEN THE DOOR FELL DOWN, ALMOST STRIKING THE PERSONS THAT WERE UNDER THE HATCHBACK. *AK

Structure › Body › Hatchback/Liftgate
Filed Aug 20, 1997NY

OPENED UP THE HATCHBACK ON THE RIGHT ATTACHMENT TO THE PLASTIC DOOR; AND WHEN OPENED THE HATCHBACK THE DOOR BROKE, CAUSING THE DOOR TO FALL, ALMOST INJURY\ING A CHILD AND THE MOTHER. *AK

Fuel System, Other
Filed Aug 12, 1997ME

GOING ABOUT 70MPH WHEN VEHICLE SUDDENLY LOST POWER. TOOK TO DEALER & INFORMED HAD PROBLEMS W/GAS GAUGE CALIBRATION; SHOWING GAS WHEN THERE WAS NONE. DEALER SAID CAN NOT REPAIR DUE TO PARTS BACK ORDERS. *AK

Steering › Steering Wheel/Handle Bar
Filed Aug 11, 1997NY

WHILE TURNING CORNER AT LOW SPEED AN ADDITIONAL KEY ON THE KEY RING BECAME WEDGED IN A HOLE ON REAR OF STEERING WHEEL SPOKE, IT PULLED KEY RING SUCH THA TIT WOULD TAKE GREAT EFFORT TO TURN STEERING WHEEL. WHEN WHEEL TURNED, IT CAUSED LOSS OF POWER. *AK

Engine and Engine Cooling › Engine
Filed Aug 11, 1997CO

CONSUMER WAS DRIVING APPROX. 45-55 MPH UP HILL ON THE EXPRESS WAY WHEN VEHICLE'S ENGINE SHUT OFF IN THE MIDDLE OF TRAFFIC. *AK

Unknown or Other
Filed Aug 11, 1997TX

FUEL GAUGE INDICATOR INACCCURATE.

SuspensionCrash4 injured
Filed Aug 7, 1997NJ

WHILE GOING 30 MPH, VEHICLE WAS BROADSIDED BY A 1988 CHRYSLER MOVING IN EXCESS OF LOCAL SPEED, VEHICLE LOST CONTROL/FLIPPED OVER THREE TIMES, RESULTING IN INJURIES AND EXTENSIVE DAMAGE. *AK

Fuel System, Gasoline
Filed Aug 6, 1997CA

RAPIDLY LOSS POWER AND THE ENGINE DIED BECAUSE OF A FUEL SYSTEM FAILURE.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 31, 1997FL

VEHICLE RAN OUT OF GAS WHILE DRIVING. FUEL GUAGE REPORTED THAT IT STILL HAD GASOLINE IN IT. PLEASE DESCRIBE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 31, 1997PA

WHILE DRIVING VEHICLE ON HIGHWAY ABOUT 60 MPH THE VEHICLE LOST POWER AND THE ENGINE WAS STILL ON. ACCORDING TO THE GAS GAUGE THE TANK HAD AT LESS THAN A QUARTER OF A TANK OF GAS, AND COMSUMER THINKS THE TANK WAS EMPTY. JEEP MANUFACTURER SAID THEY WERE AWARE OF THE PROBLEM; THEY HAD ISSUED A TECHNICAL BULLETIN TO THE DEALER AND NOT TO THE PUBLIC. ACCORDING TO THE COMSUMER, THE DEALER SAID THEY HAD HEARD OF THIS PROBLEM ONLY IN FLORIDA, NOT IN THE NORTH. THE MANUFACTURER TOLD COMSUMER THEY DID NOT ISSUE A RECALL BECAUSE THEY DID NOT KNOW WHICH VEHICLE HAS THE PROBLEM. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jul 29, 1997GA

VEHICLE STALLS WITHOUT WARNING. OWNER & DEALER CLAIM THAT FUEL PUMP IS DEFECTIVE. DEALERS ARE AWARE OF THIS PROBLEM. OWNER IS VERY CONCERNED. *AK THE CONSUMER CITES REPORTS IN MEDIA OF ABOUT A DOZEN OWNERS WHO HAD EXPERIENCED THE SAME PROBLEM IN STATE OF NEW YORK. *YH

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 29, 1997MA

SENSOR IN GAS TANK FAILED, CAUSING VEHICLE TO STALL.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 17, 1997MA

THE FUEL GAUGE IS BROKEN. RUNNIG OUT OF GAS, AND THE GAUGE READS THAT THERE IS HALF OR A 1/4 OF GAS LEFT IN THE TANK. *AK

Power Train › Automatic Transmission1 injured
Filed Jul 17, 1997IL

VEHICLE SLIPPED OUT OF PARK.

Electrical System › Starter Assembly › Relay
Filed Jul 16, 1997NH

THE VEHICLE WOULD NOT START BECAUSE OF A FAULTY RELAY SWITCH. THE SWITCH WAS REPLACED. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 16, 1997MA

OUT OF GAS, BUT THE GAS GAUGE WAS SHOWING JUST BELOW A QUARTER OF A TANK. *AK THE DEALER REPLACED FUEL SENDING UNIT TO CORRECT THE FUEL GUAGE PROBLEM. *YH

Fuel System, Other
Filed Jul 16, 1997MA

WHILE DRIVING 45MPH THE GAS INDICATOR WAS INOPERATIVE, CAUSING THE VEHICLE TO LOCK UP AT 45MPH; ALMOST CAUSED AN ACCIDENT WITHOUT WARNING. THE INCIDENT HAPPEN 2 TIMES. *AK

Power Train › Axle Assembly4 injured
Filed Jul 15, 1997MI

LEFT REAR AXLE FAILED CAUSING VEHICLE ROLL OVER.

Fuel System, Gasoline › Storage
Filed Jul 3, 1997NJ

WHILE DRIVING HIGHWAY SPEED 65 MPH, THE JEEP BEGAN TO SLOW DOWN UNTIL DRIVER HAD TO COAST TO THE SIDE. FUEL GAUGE SHOWED A QUARTER OF A TANK. SENSOR IN GAS TANK WAS CAUSE OF ERRATIC OPERATION. FUEL TANK MUST BE KEPT FULL FOR PROPER PERFORMANCE. PLEASE DESCRIBE DETAILS. *AK

Power Train › Automatic Transmission
Filed Jul 3, 1997MD

VEHICLE HAS HAD TEN INTERMITTENT INCIDENTS OF TRANSMISSION MISSING THE ONE TO TWO UPSHIFTS.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jun 20, 1997FL

THE CONNECTING CABLE TO THE GAS TANK THAT REGISTERS THE GAS IN THE TANK HAS A DEFECT, AND IT MAKES THE OWNER THINK THERE IS MORE GAS IN THE TANK THEN THERE IS. *AK

Air BagsCrash2 injured
Filed Jun 17, 1997OH

WHILE DRIVING AT 40 MPH THE VEHICLE HAD A FRONTAL COLLISION AND BOTH DRIVER AND PASSENGER AIRBAGS DID NOT DEPLOY WHICH DID NOT PROTECT THE OCCUPANT.

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jun 16, 1997TN

TRANSMISSION INTERLOCK SYSTEM FAILED; VEHICLE BEGAN TO MOVE WHILE TRANSMISSION WAS IN PARK AND DRIVER WAS NOT IN VEHICLE. DRIVER ATTEMPTED TO TO STOP IT FROM MOVING, BUT WAS UNABLE TO DO SO. VEHICLE WENT OVER A CLIFF AND DRIVER SUSTAINED INJURIES. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed May 18, 1997CA

FUEL GAUGE FAILED, ALLOWING VEHICLE TO RUN OUT OF GAS.

Vehicle Speed Control
Filed Apr 29, 1997TX

WHILE DRIVING WITH CRUISE SET AT 70MPH, SUDDENLY CRUISE CONTROL ACCELERATED TO OVER 90MPH, BRAKE ACTION SEEMED INEFFECTIVE TO STOP, BRAKES ONLY SLOWED VEHICLE TO 40MPH, PLACED VEHICLE INTO NEUTRAL, THEN TURNED OFF IGNITION TO STOP. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jan 15, 1997KY

ABS BRAKE FAILURE, DRIVING VEHICLE AT LOW SPEED, APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR, LOSS OF EFFECTIVENESS, ON DRY SURFACE, IMPACT 12:00 POSITION, HITTING THE HOUSE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 6, 1997IL

GAS GAUGE FAILED.

Electrical System › WiringFire
Filed Nov 15, 1996NJ

CONSUMER STATES WHEN SHE WAS PARKING HER VEHICLE IT SPONTANEOUSLY CAUGHT ON FIRE, NO INJURIES. *AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Nov 8, 1996MA

AFTER VEHICLE WAS DRIVEN FOR 15 MINUTES AND PARKED THE ENGINE CAUGHT ON FIRE AT 1,500 MILES.THE REASON IS UNKNOWN AS OF NOW. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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