2020 Ford F-350 SD

Routine

Owners filed 188 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 16 times.

When it fails
020k40k60k90k120k200k

80 complaints record an odometer reading. Failures cluster around 010,000 miles; the median is 59,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Power Train48
200
Fuel System, Diesel29
000
Steering27
402
Unknown or Other12
000
Fuel/Propulsion System11
011
Engine11
010
Structure › Body9
000
Electrical System9
010
Service Brakes5
000
Visibility/Wiper3
000

16 safety recalls

Part 573 reports
Fuel System, Diesel › Delivery › Fuel Pump26V158000
Filed Mar 17, 20269,839 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

Risk. High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

Remedy. Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed mailed April 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S17. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 18, 2026.

Back Over Prevention › Software25V686000
Filed Oct 10, 2025291,901 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.

Risk. A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy. Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.

Steering › Column25V626000
Filed Sep 19, 2025115,539 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control.

Risk. A loss of steering control increases the risk of a crash.

Remedy. Dealers will inspect the steering column, and repair or replace the upper shaft as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S94. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 23, 2025.

Fuel System, Diesel › Delivery › Fuel Pump24V957000
Filed Dec 20, 2024295,449 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

Risk. High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

Remedy. Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.

Equipment › Other › Owners/Service/Other Manual23V420000
Filed Jun 9, 2023691,133 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Risk. Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

Remedy. Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

Back Over Prevention › Sensing System › Camera22V644000
Filed Aug 26, 2022277,040 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.

Risk. Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.

Remedy. Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Ford customer service at 1-800-1-866-436-7332. Ford's number for this recall is 22S51.

Visibility › Windshield Wiper/Washer › Linkages22V250000
Filed Apr 14, 2022652,996 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

Risk. Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

Remedy. Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.

Power Train › Automatic Transmission22V256000
Filed Apr 14, 202223,165 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020 Super Duty F-250, F-350, F-450, and F-550 vehicles equipped with 6.7L diesel engines. A washer within the vehicle's transmission can disintegrate, causing metallic debris to become lodged in the 'Park' mechanism.

Risk. Debris lodged within the 'Park' mechanism may prevent the vehicle from achieving or holding 'Park,' increasing the risk of a vehicle rollaway and a crash.

Remedy. Dealers will replace a gearset within the transmission, free of charge. Owner notification letters were mailed on April 19, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S22.

Structure › Frame and Members › Underbody Shields22V087000
Filed Feb 16, 2022247,445 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.

Risk. A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.

Remedy. Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.

Power Train › Axle Assembly21V536000
Filed Jul 15, 202127,604 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2021 F-350 Super Duty pickup trucks equipped with 6.7L diesel engines and Dana model 275 rear axles. The rear axle housing may not support the load of the pickup truck and deform, which could result in driveshaft separation.

Risk. Driveshaft separation may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.

Remedy. Dealers will inspect the axle housing for deformities, and repair or replace the housing, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 21S31.

Showing 10 of 16 campaigns, newest first.

What owners reported

Newest filings
Fuel System, Diesel
Filed Aug 26, 2026230,000 milesGA

The contact owns a 2020 Ford F-350 SD. The contact stated that while attempting to start the vehicle with the ignition key, the vehicle failed to start as intended. The check engine warning light was illuminated. In addition, the contact associated the failure with NHTSA Campaign: 24V957000 (Fuel System, Diesel); and the VIN was included. The vehicle was towed to a local dealer where it was diagnosed with the fuel pump failure. The vehicle was not repaired under NHTSA Campaign Number: 24V957000(Fuel System, Diesel); because there was no metallic debris found in the fuel system. The manufacturer was made aware of the failure, and the recall repair was denied. The failure mileage was approximately 230,000.

Fuel/Propulsion System
Filed Aug 20, 2026VA

VEHICLE EXTENDED CRANKING WITHOUT STARTING WHILE THE VEHICLE IS PARKED, AND ONCE STARTED IT WAS LOSS OF MOTIVE POWER WHILE DRIVING AND ALMOST WAS IN ACCIDENT BECAUSE OF THIS. SHEEHY FORD SEE ITS A RECALL AND SEE ITS EXACTLY WHAT THE RECALL IS STATING BUT REFUSING TO FIX IT AND WANT TO CHARGE ALMOST 10K TO DO SO.

Electrical System
Filed Aug 16, 2026AZ

The backup camera on the tailgate fails about 50% of the time when shifting into reverse. The screen is black. When it fails, I can sometimes get it to work by opening, then slamming the tailgate. I suspect that there is an intermittent open circuit in the camera system. This presents a dangerous situation when trying to back this very large dual rear wheel vehicle. This is not related to the current recall for another issue with the camera when backing into a darkened area.

Fuel System, Diesel
Filed Jul 28, 2026180,000 milesMI

The contact owns a 2020 Ford F-350. The contact stated that while driving 65 MPH and towing a dump trailer, the vehicle entered LIMP Mode. The contact was able to pull over to the side of the road. The vehicle was towed to the contact's storage yard, where an independent diesel mechanic performed a diagnostic scan and retrieved diagnostic trouble codes indicating a fuel system failure. The vehicle was towed to a dealer, where it was disassembled and diagnosed with a CP4 pump failure resulting from a water separator failure. The contact was informed that the CP4 pump replacement was not covered and needed to be replaced at the owner's expense. The manufacturer was notified of the failure and contacted the dealer, but no further assistance or information was available. The vehicle was not repaired. The failure mileage was approximately 180,000.

Fuel/Propulsion System
Filed Jul 28, 2026MI

1. High Pressure Fuel Pump 2. All safety is good 3. It has been taken to the dealership and blaming it on the water separator (water/rust in fuel) The codes thrown are towards the High Pressure Fuel Pump 4. No there were no warning lights or messages prior to the failure. 5. Dealership did not provide the inspection report

Service Brakes
Filed Jul 8, 2026AZ

While towing any trailer with electric brakes it appears the integrated trailer brake controller is briefly applying trailer brakes unexpectedly. Very brief but very hard, resulting in an extreme rearward pull on the truck. It happens at exactly 60 minute intervals, at any speed, uphill, downhill and level flat road. I've had the trailer 7 way plug and wire inspected, no problem found. Next step will be to have Ford dealer inspect truck electronics.

Power Train
Filed Jul 1, 2026AZ

The transmission began malfunctioning by having hard shifting issues and losing power in some gears. An indicator on the dash lit up resembling a mechanics open-end wrench. Research online showed that the vehicle should not be driven and taken immediately to a mechanic or dealership. If driven especially pulling a heavy load like the fifth wheel that I bought the truck to tow the transmission could fail causing a serious safety issue. I immediately took the vehicle to a certified Ford dealership. At the dealership they informed me that parts in the transmission had failed and that it was the same exact condition as shown in recall 20S33. The noted recall was for trucks manufactured in January and February of 2020. My truck was manufactured March of 2020. The time warranty had expired for the vehicle but the mileage warranty was for 60,000 mi and the truck failed at $29,800. The transmission failed due to a manufacturing defect but I was billed over $9,800 for the repair. I have attached photos of the work order and receipt.

SteeringCrash1 injured
Filed Jun 24, 2026CO

The contact owns a 2020 Ford F-350. The contact stated that while driving 30 MPH and driving around a curve, the steering wheel was turned; however, the vehicle failed to respond and crashed into a guardrail. The contact associated the failure with NHTSA Campaign Number: 25V626000 (Steering). There was extreme damage to the underbody of the vehicle, and several parts were separated from the vehicle. The vehicle was towed to an impound lot and was deemed a total loss by the Insurance Company. The contact sustained a concussion and neck injury and was taken to the hospital for medical assistance. The dealer was not contacted. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was unknown.

Electrical System
Filed Jun 9, 2026WA

I am the issues as the recalls for the 2023 f350 The Problem: The Integrated Trailer Module (ITRM/ITM) may lose communication with the vehicle when it starts up, resulting in a loss of trailer brake function, turn signals, and stop lamps.

Fuel System, Diesel
Filed Jun 2, 2026AK

The contact owns a 2020 Ford F-350. The contact received a notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealers were contacted; however, the parts were on back order until late September. Another local dealer was contacted (Kendall Ford of Anchorage|1950 Gambell St, Anchorage, AK 99501); however, the distance was far to great in a remote area. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Fuel System, Diesel
Filed May 21, 2026126,136 milesNY

The contact owns a 2020 FORD F-350. The contact stated while driving at an undisclosed speed, he had a loss of motive power and check engine warning light was illuminated when driving, almost causing an accident due to not being able to accelerate. The vehicle was taken to a dealer where it was diagnosed to have metal shavings in the combustion system. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the SSSC (Special Service Center assistance request) was declined by Ford agency (SSSC), due to the issue not having metal shavings although the dealer technician stated there were shavings. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,136.

Engine
Filed May 8, 2026FL

The component/system that failed or malfunctioned is the SCR (Selective Catalytic Reduction) NOx Catalyst Efficiency system, triggering DTC P20EE – SCR NOx Catalyst Efficiency Below Threshold (Bank 1). This issue began immediately after Ford Recall 24S78 (PCM software update) was performed on April 29, 2026 at Ferman Ford of Countryside. The truck had zero emissions or check-engine issues prior to the recall flash and was perfectly maintained to Ford standards with Howes diesel treatment every tank. The problem has been reproduced and confirmed multiple times by the dealer: After the May 4 PCM reprogram per TSB 21-2248 After replacement of both NOx sensors on May 5 (code returned in under 17 miles) After replacement of the DEF injector (code returned again) The dealer only performed one manual DPF regeneration instead of the two required by Ford SSM 49202 and pinpoint test RD15, and they did not complete the SCR Parameter Reset. They are now quoting an additional ~$2,000 out-of-pocket for a DPF replacement after partial goodwill assistance was approved. The vehicle has been repeatedly inspected and repaired by Ferman Ford. No independent inspection yet. Ford Customer Service has been contacted and partial goodwill was approved, but significant out-of-pocket costs remain. Warning lamps/messages (Service Engine Soon light + “exhaust emission control system is not operating as expected”) first appeared immediately after the April 29 recall PCM flash and have continued ever since

Power Train
Filed Apr 16, 2026WA

This is a supplemental complaint to ODI Number 11730675 filed on April 16 2026. I am adding the following critical information: I am filing this complaint in relation to Ford's NHTSA Consent Order regarding recall compliance. My 2020 F-350 VIN [XXX] was built at Kentucky Truck Plant in March 2020 — within the exact production window of Safety Recall 22S22. My transmission has failed with the exact defect mechanism described in 22S22. My VIN was excluded from the recall FSA list despite matching build date, plant, and identical failure mode. I am requesting this complaint be reviewed in the context of Ford's consent order obligations regarding proper recall scope. Ford Customer Care Case Number: XXX-XXX." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Train
Filed Apr 12, 2026WA

Vehicle experienced sudden, unexpected downshifting and loss of gear engagement while driving. On multiple occasions the transmission slipped out of gear without warning, including while attempting to pull into traffic, creating an immediate life-threatening safety hazard. Vehicle was unable to maintain gear selection and would unexpectedly lose drive power. These failures match the exact defect described in NHTSA recall 22V256000

Fuel System, Diesel
Filed Apr 7, 2026CA

The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, the parts for two of the recall repairs were not yet available. The local dealer was made aware of the recalls and confirmed that parts for two of the recalls were not yet available; however, parts for the steering column recall were available. The vehicle was taken to the dealer, where it remained for two months. The contact was then informed that parts to repair the vehicle were unavailable, and the contact was informed to retrieve the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided the same information as the dealer. The contact had not experienced a failure.

Fuel System, Diesel
Filed Apr 6, 2026NJ

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.

Electrical SystemFire
Filed Apr 6, 2026170,000 milesOH

The contact owns a 2020 Ford F-350. The contact stated that while parked and turned off, he observed a loud explosion noise while he was inside his residence. The contact stated that he left his residence to investigate, and he observed the front of the vehicle and the cabin of the vehicle engulfed in flames. The fire department was called, and they extinguished the fire. Medical attention was not needed. A police report was filed. The vehicle was not diagnosed, repaired, or moved. The manufacturer was notified of the failure. The failure mileage was 170,000

Structure › Body
Filed Mar 25, 2026MN

Box Separation from the box side to the box rear. box integrity compromised. Truck has always been used under the capacity ratings. I have 2 ford doing the same thing.

Power Train
Filed Mar 20, 2026UT

I am the owner of a 2020 Ford F‑350 equipped with the 6.7L Power Stroke diesel engine. My vehicle is subject to an open safety recall, NHTSA 24V957, involving the high‑pressure fuel system. I have been informed by an authorized Ford dealer that there is currently no effective repair remedy available. While I have not experienced loss of power, my vehicle has exhibited abnormal transmission shifting behavior beginning around 40,000 miles. This concern was documented by the dealer and described as normal operation. The condition persisted and was documented again around 60,000 miles, although the dealer stated they could not replicate the issue. Given the unresolved safety recall and ongoing powertrain behavior, I am concerned about vehicle safety, drivability, and long‑term reliability, and I am submitting this complaint to document the risk before a safety‑related failure occurs.

Electrical System
Filed Mar 11, 2026NY

Vehicle produced symptoms over time: Loss of Ford Pass connectivity, Inconsistent turn signal function, occasional dashboard alarm for Open Driver Door while driving, unwarranted security alarm triggers when still at home. Second to last incident was an unwarranted security alarm that triggered, and was unable to be stopped by use of the security controls (lock/unlock, alarm key button). Horn "wore out" as if fuse burned. Disconnected battery to stop. Two days later, after reconnecting the battery I drove the vehicle, Horn was not functional, and I was unable to stop the engine. Once started, the vehicle did not turn off, even with key completely removed from ignition switch. This was repeatable, every ignition cycle, thereafter. I drove to the dealer, that morning. The dealer mechanic was required to shut off the engine. Dealer mechanic diagnosed failed Battery Junction Box. After Repair, Mechanic diagnosed faulty Body Control Module. Dealer mechanic also recommended replacement of full "Main" wiring harness, interconnecting the two. The cause for all failures was corrosion and electrical shorts due to water ingress. I am aware Ford has issued numerous TSBs and recalls for faulty BCMs, in the same age range as this vehicle. Also, TSBs for water intrusion into the BCM. The mechanic took photos of corrosion on both the BCM and main wiring harness. My prior vehicle was a 2011 Ford F-150, with the same 6.2L engine. No such faults were experienced up to Nov. 2023 sale. Photos of

20 of 188 complaints, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20267400Routine
202514610Do not drive
202444320Routine
2023411500Do not drive
20221101710Do not drive
2021961540Do not drive
2020 — this page1881630Routine
20194661260Above average
20182011050Above average
20175721460Above average
2016208440Above average
2015208470Above average
20147500Routine
201391000Routine
2012291000Routine
201143800Routine
201050710Routine
200919500Routine
2008101140Routine
200725200Routine
2006127211Fatalities reported
2005217481Fatalities reported
2004130320Routine
2003132520Routine
2002124480Routine
20011583120Routine
2000157370Routine
1999142330Routine
19983110Routine
19973210Routine
19960100Routine
19952100Routine
19940100Routine
19930100Routine

Compare every F-350 SD year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 17, 2026. Source: NHTSA Office of Defects Investigation.