Owners filed 142 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 3 times.
When it fails
09900099,000 milesMedian miles at failure
104 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires
18
3
0
2
Engine and Engine Cooling › Engine › Diesel
10
1
0
2
Engine and Engine Cooling › Engine
10
0
0
0
Wheels
8
1
0
0
Steering
7
1
0
0
Tires › Tread/Belt
6
0
0
0
Service Brakes, Hydraulic
6
0
0
0
Engine and Engine Cooling
6
0
0
1
Electrical System
6
0
1
0
Wheels › Rim
4
0
0
0
3 safety recalls
Part 573 reports
Vehicle Speed Control09V399000
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Wheels › Hub07E106000
Filed Dec 17, 2007130,000 vehiclesFederal-Mogul Corporation
Defect. CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Risk. WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
Remedy. FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.
Engine and Engine Cooling › Engine › Diesel07V553000
Filed Dec 5, 20071,176,000 vehiclesFord Motor Company
Defect. ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES, THE CAMSHAFT POSITION SENSOR LOCATED ON THE ENGINE OF THE VEHICLE MAY FUNCTION INTERMITTENTLY, POSSIBLY RESULTING IN AN ENGINE STALL.
Risk. IN THE EVENT OF AN ENGINE STALL, A CRASH COULD RESULT WITHOUT WARNING.
Remedy. DEALERS WILL INSPECT THE SENSOR AND REPLACE IT WITH AN IMPROVED CAMSHAFT POSITION SENSOR FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 29, 2007. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
What owners reported
Newest filings
Tires
Filed Oct 19, 2015253,000 milesGA
I WIAS TRAVELING ON HWY. 27 OUTSIDE OF BLAKELY GA ON 09-17-15. MY FRONT DRIVERS SIDE TIRE TREAD BELT SEPARATED. I LOST CONTROL OF THE VEHICLE AND NARROWLY AVOIDED A SEVERE ACCIDENT. THE TIRE WAS A PRO-COMP ALL TERRAIN LOAD RANGE E 265/75/16.
Tires
Filed Apr 11, 2013VA
TL* THE CONTACT OWNS A 1999 FORD F-350 DIESEL EQUIPPED WITH NITTO LOW RANGE E TIRES, SIZE: LT 245/75/R17. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE TIRES BLEW. THE FRONT DRIVER'S SIDE TIRE ALSO BLEW SHORTLY AFTER THE INITIAL FAILURE. THE CONTACT STATED THAT THE TIRES WERE LEFT WITH HALF OF THE TREAD LIFE AT THE TIME OF THE FAILURE. THE FAILURE MILEAGE ON THE TIRES WAS 40,000. *TR
Steering
Filed Feb 10, 2013209,866 milesNM
AT A STOP AND THEN AT 5 MPH APPLIED BRAKES STEERING I HAVE REPLACED STEERING BOX AND POWERSTEERING PUMP AND STILL SAME PROBLEM. THIS COULD CAUSE A WRECK IF HAPPENED WHEN TURNING AND NOT ABLE TO RETURN STEERING. *TR
Engine and Engine Cooling
Filed Apr 4, 2012190,000 milesFL
TL* THE CONTACT OWNS A 1999 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING AND FORCE WAS APPLIED TO THE BRAKES REPEATEDLY BEFORE COMING TO A STOP. THE VEHICLE WAS MANEUVERED OFF THE ROAD. THE CONTACT DISCOVERED THE SERPENTINE BELT BROKE IN WHICH HE REPLACED. THE VEHICLE WAS ABLE TO RESUME AS NORMAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. THE VIN WAS UNAVAILABLE.
Wheels
Filed Feb 28, 2012100,000 milesFL
TL* THE CONTACT OWNS A 1999 FORD F-350 SD. THE CONTACT STATED THAT THERE WAS A FRACTURE IN THE FRONT DRIVER SIDE WHEEL. THE FRONT PASSENGER SIDE WHEEL WAS ALSO FRACTURED AND SEPARATED FROM THE VEHICLE PRIOR TO THE MOST RECENT FAILURE, BUT WAS REPAIRED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE MANUFACTURER OF THE WHEEL WAS NOTIFIED AND DEEMED THE VEHICLE AS UNSAFE TO DRIVE. THE FRONT DRIVER SIDE WHEEL WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 160,000.
SteeringCrash
Filed Jan 27, 2012145,000 milesWA
TL* THE CONTACT OWNS A 1999 FORD F-350 SD. THE CONTACT STATED WHILE DRIVING 35 MPH THE POWER OF STEERING FAILED AND AS A RESULT THE STEERING SHAFT BROKE. THE CONTACT MENTIONED THAT DUE TO THE FAILURE HE WAS UNABLE TO CONTROL THE STEERING WHEEL AND CRASHED INTO SNOW BANK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 145,000.
Service Brakes, Hydraulic
Filed Jul 24, 201168,000 milesTN
BRAKE LINE RUPTURED WHILE DRIVING. AFTER CHECKING THE METAL BRAKE LINES FOUND ALL TO RUSTED BADLY. *TR
Service Brakes, Hydraulic
Filed Jul 1, 201180,000 milesCA
1 OPERATING HOUR AFTER COMING DOWN A 7% GRADE MY 1999 F350 TRUCK WITH CAMPER SUFFERED COMPLETE BRAKE FAILURE DUE TO A CORRODED BRAKE LINE. THE FAULT OCCURRED IN A CLIP WHERE MOISTURE AND ABRASIVES HAD BEEN HELD AGAINST THE STEEL BRAKE LINE. NEARBY DIESEL FUEL LINES EXHIBITED NO RUST. BECAUSE FORD USED STEEL THAT CAN RUST FOR THE CRITICAL BRAKE LINE, MY FAMILY ALMOST LOST OUR LIVES AND POTENTIALLY CAUSED THE DEATHS OF OTHERS. THE REPLACEMENT LEFT PAR OF THE ORIGINAL BRAKE LINE IN PLACE. *TR
Vehicle Speed ControlFire
Filed Mar 25, 2011109,000 milesOH
TL*THE CONTACT OWNS A 1999 FORD F-350 SUPER DUTY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED IN NOVEMBER 2009 UNDER NHTSA CAMPAIGN ID NUMBER: 06V286000 (VEHICLE SPEED CONTROL). IN MARCH 2010, THE VEHICLE WAS PARKED WHEN IT SUDDENLY CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE YET THEY WERE UNABLE TO DETERMINE THE ORIGIN OF THE FIRE. A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Fuel System, Diesel
Filed Dec 13, 2010116,953 milesOR
I NOTICED A STRONG DIESEL SMELL WHILE DRIVING MY 1999 FORD F350 PICKUP TWO WEEKS AGO. UPON INVESTIGATION I FOUND DIESEL HAD SPRAYED ON THE TOP OF THE HOT ENGINE. I TOOK THE TRUCK TO A LOCAL SHOP; THE MECHANIC TOLD ME, "YEAH, WE SEE THIS ALL THE TIME, USUALLY ON TRUCKS OF THIS AGE. IT'S THE FUEL DRAIN VALVE BEHIND THE FILTER CASING." I DO NOT LIKE THE IDEA OF ANY FUEL SPRAYING ONTO THE TOP OF A HOT ENGINE! *TR
Electrical System
Filed Oct 21, 2010168,526 milesNC
I HAVE A 1999 F350 SUPER DUTY DIESEL WITH A 7.3 ENGINE AND MY INSIDE LIGHT DO NOT WORK RIGHT SOME TIMES IT WILL JUST COME ON AS YOU ARE DRIVING DOWN THE STREET AND SOME TIMES IT WONT COME ON WHEN YOU OPEN THE DOOR .THE INSIDE LIGHT IS GETTING WORSE MY TRUCK WOULD JUST STOP RUNNING AS YOU ARE DRIVING DOWN THE STREET OR AT A STOP LIGHT. I WENT INTO THE FUSE BOX UNDER THE STEERING WHEEL AND I THOUGHT IT COULD BE A FUSE COME TO FINE OUT THAT MY RELAY FUSE TO THE INSIDE LIGHT WAS SO HOT THAT IT COULD HAVE STARTED A FIRE SO I PULLED IT OUT NOW I DRIVE AROUND WITH NO INSIDE LIGHTING. *TR
Structure › Body › Door
Filed Oct 18, 201075,000 milesFL
TL*THE CONTACT OWNS A 1999 FORD F350 CREW CAB. AS HE WAS TRYING TO GET OUT OF THE VEHICLE THE REAR PASSENGER AND DRIVER SIDE DOOR WOULD NOT OPEN. THE CONTACT STATED THAT THE PASSENGER HAD TO CLIMB OVER THE FRONT SEAT IN ORDER TO GET OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE CABLES ON THE DOOR. THE CONTACT WAS RESPONSIBLE FOR PAYING THE REPAIR COST OF $600 SINCE THERE WERE NO RECALLS OR WARRANTIES. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 75,000. UPDATED 01/12/11*LJ UPDATED 03/02/11
Steering
Filed Oct 5, 2010100,000 milesMO
(THE DEATH WOBBLE) 1999 FORD F-350 4X4 SHAKES VIOLENTLY AFTER HITTING A BUMP BETWEEN 45 TO 70. THE STEERING WHEEL WILL SHAKE OUT OF YOUR HANDS. *TR
Steering › Gear Box (other Than Rack and Pinion)
Filed Oct 4, 2010161,000 milesWA
TL* THE CONTACT OWNS A 1999 FORD F-350 SD. THE CONTACT STATED THAT WHEN DRIVING AT LEAST 30 MPH AND ATTEMPTING A TURN OR SWITCHING LANES, THE POWER STEERING SYSTEM WOULD NOT RETURN THE STEERING WHEEL BACK TO CENTER, CAUSING THE VEHICLE TO DRIFT OUTSIDE THE LANES. THE CONTACT CALLED THE DEALER REGARDING THE ISSUE AND THE DEALER ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE STEERING BOX AND RECOMMENDED DIAGNOSTIC TESTING. THE CONTACT LOCATED A RECALL REGARDING THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 98V116000- STEERING: GEAR BOX OTHER THAN RACK AND PINION) BUT WAS ADVISED BY THE MANUFACTURER THAT HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 161,000.
Service Brakes, Hydraulic
Filed Sep 29, 201083,000 milesWA
TL* THE CONTACT OWNS A 1999 FORD F-350 SUPERDUTY. WHILE DRIVING 35 MPH, THE CONTACT APPLIED THE BRAKES TO SLOW DOWN AND THE FRONT BRAKE PADS FELL OFF THE VEHICLE. THE CONTACT SHIFTED INTO NEUTRAL AND RUBBED THE CURB SO THAT THE VEHICLE WOULD STOP. THE CONTACT CALLED THE AUTHORIZED DEALER REGARDING THE FAILURE AND THE DEALER STATED THAT THE PADS FELL OFF BECAUSE THE ROTORS WERE TOO THIN. THE BRAKE PADS WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Tires
Filed Sep 28, 201076,380 milesMD
WE WERE DRIVING ON THE INTERSTATE AND NOTICED THE VEHICLE WAS SHAKING. WHEN WE ARRIVED AT OUR DESTINATION WE FOUND THAT THE RIGHT REAR TIRE HAS A LARGE BULGE ON THE TREAD OF THE TIRE. WE WENT ON LINE TO INVESTIGATE THESE TYPE OF TIRES AND FOUND THAT COOPER TIRE CO. HAD A RECALL ON THOSE SIMILAR TYPE OF TIRES HOWEVER, WE HAVE THE MT STYLE TIRE AND THEY HAD RECALLED THE RT STYLE DUE TO STEEL CORDS BUSTING IN THE TIRES. THE RECALL IS FOR THE EXACT SAME TIRE EXCEPT THAT OURS ARE A MUD TERRAIN AND THE RECALL IS FOR THE RADIAL TREAD TIRE. *TR
Tires
Filed Jun 17, 2010197,290 milesGA
MY FRONT TIRE TREAD SEPARATED FROM THE TIRE ON MY TRUCK WHILE DOING 75 MPH. I ALSO SPOKE WITH ANOTHER GUY THAT HAS HIS TIRES LISTED ON CRAIGSLIST THAT HAD THE SAME PROBLEM. WHEN MY TIRE CAME OFF IT DAMAGED MY FENDER, RUNNING BOARD ON THE EXTERIOR HAVE NOT HAD A CHANCE TO SEE WHAT OTHER DAMAGE WAS DONE. NO ONE WAS HURT NO OTHER KNOWN DAMAGED WAS CAUSED TO OTHER VEHICLES. *TR
Tires › Tread/Belt
Filed May 12, 201023,000 milesMS
4 TIRES PURCHASED FROM COOPER TIRES FAILED. *GR ON JULY 22, 2006, THE CONSUMER PURCHASED A SET OF SIX COOPER DISCOVER ST TIRES. ON OCTOBER 21, 2008, THE FIRST TIRE FAILED, WITH COMPLETE TREAD SEPARATION FROM THE CARCASS WHICH CAUSED DAMAGE TO THE VEHICLE. ON JULY 8, 2009, THE SECOND TIRE FAILED WITH INCIPIENT TREAD SEPARATION. ON NOVEMBER 20, 2009, THE THIRD TIRE FAILED CATASTROPHICALLY WITH COMPLETE TREAD SEPARATION AND SUDDEN EXPLOSIVE RUPTURE OF THE CARCASS, WHICH CAUSED MORE DAMAGE TO THE CONSUMERS VEHICLE. ON APRIL 17, 2010 THE FOURTH TIRE FAILED WITH PARTIAL TREAD SEPARATION AND SUDDEN EXPLOSIVE RUPTURE OF THE CARCASS AND THE TREAD AREA. THE CONSUMER LEARNED THAT COOPER CHANGES ITS RUBBER COMPOUND, PERHAPS MANY TIMES WITHOUT INFORMING SUPPLIERS. *JB THE CONSUMER STATED THE FIFTH TIRE IS NOW CRACKING DEEPLY BETWEEN THE TREAD. UPDATED 06/10/10.*JB
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Apr 26, 201072,000 milesOH
TL*THE CONTACT OWNS A 1999 FORD F-350 SUPER DUTY. THE CONTACT WAS DRIVING AT APPROXIMATELY 35 MPH AND HE DEPRESSED THE BRAKE PEDAL, IT WENT DOWN TO THE FLOORBOARD AND STUCK. THE CONTACT WAS ABLE TO SAFELY DRIVE THE VEHICLE HOME WHERE HE CHECKED THE BRAKE LINE AND SAW THAT IT WAS CORRODED ON THE REAR DRIVER SIDE IN FRONT OF THE FUEL TANK. THE VEHICLE HAD NOT TAKEN THE VEHICLE INTO AN AUTHORIZED DEALERSHIP FOR DIAGNOSIS BUT DID CALL; THE DEALER STATED THAT THE CONTACT WOULD HAVE TO REPAIR THE BRAKE LINE AT HIS EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 72,000.
Air Bags › Frontal
Filed Mar 19, 2010187,967 milesFL
I WONDERED IF THE SITUATION I'M ABOUT TO PRESENT ARE GROUNDS FOR INVESTIGATION FOR A SAFETY RECALL. BOTH AIRBAGS ON MY 1999 F350 SUPER DUTY TURBO DIESEL 7.3L WERE DEPLOYED HITTING ME ON MY CHEST AND MY 17YR SON ON HIS FACE, IMPAIRING THE ABILITY TO DRIVE TILL WE WENT TO A HALT, THANK GOD I WAS ONLY GOING 30MPH AND NOT TOO MUCH TRAFFIC ON EITHER SIDE. CAN'T IMAGINE WHAT COULD HAPPEN AT THE FREEWAY AT 65MPH. PASSENGER SIDE AIRBAG COVER SHATTERED THE FRONT WINDSHIELD. ALL OF THIS HAPPENED WHEN THE SHAFT BECAME LOOSE FROM THE TRANSMISSION JOINT, THE SHAFT 12.9 GRADE BOLTS BROKE IN HALF AND THE ROCKING SHAFT DAMAGED THE TRANSMISSION CASING AND BRACKETS, DEPLOYING THE 2 AIRBAGS AND SHATTERING THE FRONT WINDSHIELD WITH THE PASSENGER SIDE AIRBAG COVER,MAKING THE VEHICLE UNUSABLE. FORD CO. ASSUMED NO RESPONSIBILITY ON THIS ISSUE AT ALL, NOT EVEN ATTEMPTED TO INVESTIGATE OR TO PROVIDE INFORMATION ON HOW THE PART BROKE AND WHY THE AIRBAGS WERE DEPLOYED IN THE ABSENCE OF A CRASH. THIS SITUATION WILL COST ME A LOT OF MONEY, SUFFERING, FINANCIAL SITUATION AND DEFINITELY COULD CAUSE INJURIES AND DEATH. ON MECHANIC MALFUNCTION FORD MOTOR COMPANY ASSUMES NO RESPONSIBILITY, THEY JUST INFORMED ME THERE WERE NO SAFETY RECALLS ON THAT ISSUE. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 13, 2009. Source: NHTSA Office of Defects Investigation.