“When the truck idles it randomly shuts off completely and shows a sign on dash of 'vehicle may not start/restart please service' then it will disappear. It never shows any codes when hooked to machine in repair shop. This is a huge safety concern while driving and hauling trailers with equipment since all power is lost when it happens.”
Owner complaint, filed Aug 20, 2026
“I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200.”
Owner complaint, filed Apr 16, 2026
Complaints and recalls over time
By year of filing
All complaintsAbout the electrical systemRecall (red: the electrical system)
Complaints about the 2024 F-350 SD peaked in 2025, with 20 filed that year. Owners had filed 10 complaints about the electrical system before the first recall that covers it, 26V104000 in February 2026; 3 more have come in since. In 2026 owners filed 15 so far.
3 safety recalls
Part 573 reports
Electrical System › Integrated Trailer Brake Control26V104000
Filed Feb 20, 20264,381,878 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."
Risk. Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
Remedy. The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.
Filed May 9, 20251,076,138 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk. A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy. The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Back Over Prevention › Sensing System › Camera24V806000
Filed Oct 25, 202424,950 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2023-2024 F-250, F-350, and F-450 vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.
Risk. A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
Remedy. Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S66.
All 3 campaigns on file, newest first.
Technical service bulletins
214 on file
Repair instructions the manufacturer sent its dealers for the 2024 F-350 SD. Not recalls: the fix is usually free only while the car is under warranty.
electrical system 31transmission 29engine 16wipers 13brakes 10steering 9equipment 4headlights 3
24P28Service campaignMar 3, 2025unknown or other
Customer Satisfaction Program 24P28 Certain 2025 Model Year F-650/F-750, 2024 Model Year Super Duty, Transit and Escape Vehicles A/C Compressor Inspection
SSM 55255Service Bulletin/Repair InstructionsOct 15, 2026electrical system
Some 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen, but the rear-view camera image is operating correctly. To restore the 360-degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application …
TSB 26-2442Service Bulletin/Repair InstructionsOct 14, 2026electrical system
This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display screen after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these …
ECG-26.2.12.3 Bronco,EscaOver The AirSep 9, 2026electrical system
SSM 55031Service Bulletin/Repair InstructionsJul 23, 2026electrical system
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to …
ECM-25.11.3 SuperDutyOver The AirMar 18, 2026electrical system
"26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"
26E01OtherMar 10, 2026electrical system
Certain 2023 - 2026 Model Year F-250 – F600 Super Duty Vehicles with 6.7L Engines Powertrain Control Module (PCM) Software Update The affected vehicles were originally manufactured with Powertrain Control Module (PCM) software that did not provide the correct warnings when certain conditions are present in the Selective Catalyst Reduction (SCR) system as …
Showing the newest 6 of 31 bulletins about the electrical system, and any warranty extensions or service campaigns.
What owners reported
Newest filings
Unknown or Other
Filed Sep 29, 2026IL
UNKNOWN After market equipment needs to be inspected by the insurer as well as the police to prevent any potentially dangerous/reckless driving while operating as a business entity. Error codes, and messages resulting in a complete ECU failure.
Electrical System
Filed Aug 20, 2026SC
When the truck idles it randomly shuts off completely and shows a sign on dash of 'vehicle may not start/restart please service' then it will disappear. It never shows any codes when hooked to machine in repair shop. This is a huge safety concern while driving and hauling trailers with equipment since all power is lost when it happens. It has been looked at by the dealership 3 times and they were unable to locate issue as stated on service receipt. No warnings prior and truck was purchased 3/2025 and the issue started 1/26 and still continues.
Exterior Lighting
Filed Jul 29, 202650,000 milesFL
The contact owns a 2024 Ford F-350 SD. The contact stated that the power windows independently rolled down while the vehicle was parked, causing water to enter the vehicle. The dealer was notified of the failure and performed an unknown remote software update; however, the failure persisted. The vehicle was taken to the dealer, where the power window master switch replacement was recommended. The vehicle was not repaired. Additionally, the contact stated that while driving and towing a trailer, the message "Trailer Not Connected" was displayed, and the trailer exterior lights and brakes were inoperable intermittently. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); and the vehicle was taken to the dealer, who performed the recall repair; however, the failure recurred. The vehicle was taken back to the dealer, where the integrated trailer module software update was performed a second time; however, the failure persisted. The contact was informed that the integrated trailer module needed to be replaced at the owner's expense. The contact stated that the recall repair failed to fix the vehicle. The dealer notified the manufacturer of the failures, but the manufacturer denied assistance. The failure mileage was approximately 50,000.
Power TrainCrash
Filed Jun 9, 202630,000 milesPA
The contact owns a 2024 Ford F-350. The contact stated that after reversing into the driveway and parking the vehicle, the engine was turned off while the vehicle was in reverse(R). The contact exited the vehicle and entered the residence. Moments later, the vehicle erroneously rolled down the driveway downhill and collided with a building on the property. The contacted stated that the Automatic Return to Park (P) safety feature failed to engage, causing the incident. The vehicle was later driven to the local dealer for repairs. The manufacturer was not yet contacted. The failure mileage was 30,000.
Unknown or OtherCrash1 injured
Filed May 1, 2026IL
When vehicle was in Reverse parked in garage with garage door open, I removed my seatbelt and opened the door to exit vehicle believing it was actually in Park. The vehicle rolled backwards at idle speed as I tried to get back in to apply the foot brake. The open drivers door collided with the garage wall and stopped the vehicle before I could stop it with the brakes. A body shop manager doing an in home estimate told me that a 2024 F 350 has an Automatic Return to Park shift feature that should have immediately moved the column mounted shift to Park and applied the emergency brake. This feature was apparently installed in all Super Duty trucks in 2023 when the electric column shifter was added. It did neither of these things and collided with the wall damaging the wall and drivers door. I believe this is a defect in a safety critical system and filed a complaint with the Ford Customer Service Concerns department. They told me they would escalate to their general counsel but if I filed an insurance claim, that the complaint would no longer be active. No lawyer I contacted would take my case because a significant personal injury did not occur. I was advised to file insurance claim for both home and property policies.
Power Train
Filed Apr 18, 2026CT
In tow/haul mode on even a slight downgrade while towing a 9000lb fifth wheel camper even the slightest application of brakes causes an extreme downshift from 10th to 4th at highway speeds of 60+ mph revving the engine to over 5000rpms and causing slight rear wheel lockup on dry roads. This could be fatal on even slightly damp roads. This occurred multiple times
Electrical System
Filed Apr 16, 2026NY
I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. I will be filing another report for that truck as well. Thanks, [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System
Filed Apr 16, 2026NY
This is truck number two of two trucks with the same issue. I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Seats
Filed Apr 1, 2026MT
Here’s a clean, strong NHTSA synopsis that sticks to their rules (no personal info, clear safety framing, and specific details): --- **What happened:** The heated seat system in a 2024 Ford F-350 Super Duty Platinum exhibited excessive and uneven heat output in both the driver and passenger seats. While in use, the seat heaters produced a burning sensation at the skin level for both occupants, requiring the heaters to be turned off to avoid injury. The condition appears to involve the seat heating element and/or temperature regulation system. During a subsequent seat cover replacement, the heating element was exposed and showed visible signs of localized overheating, including distinct heat concentration patterns and degradation of the surrounding foam material. The component is available for inspection upon request. This condition presents a safety risk due to the potential for skin burns during normal operation. It also raises concern about possible overheating of seat materials if the system remains active for extended periods, such as during remote start or unattended operation, which could increase the risk of material damage or combustion. The issue was experienced multiple times and is not isolated to a single seating position. The problem has been visually confirmed by an installer during disassembly of the seat, though it is unknown if a dealer has formally documented the condition at this time. There were no warning lights, messages, or prior indicators before the e
Steering
Filed Mar 23, 2026MI
The truck has a clunk in the steering when pulling trailers and does not do this when not laden. The vehicle has only 2,480 miles on it. I was told at the dealership that this will not be fixed because they are not able to replicate the issue. There is a TSB on the issue: SSM 53169 2023-2024 F-Super Duty - Popping/Thumping/Clunking/Knocking Noise From The Steering Column - Built On Or Before 12-Jul-2024 The vehicle was built prior to 12-Jul-2024.
Unknown or Other
Filed Mar 23, 2026MI
Vehicle has gone into LIMP mode multiple times. Was driving the vehicle and the check engine light went on and the vehicle reduced its speed to 25 mph. This is very dangerous because the traffic was moving at 70 mph and could have rear ended me. The F350 has been at the dealership since March 18. The dealer has diagnosed it but claim they cannot get the part they need to fix it. They insist I return the loaner and drive the F350 home with the problem.
Service Brakes
Filed Mar 7, 2026WA
I own the 2024 f350 dually truck and regularly tow heavy trailers for commercial transport under DOT regulations. I have experienced repeated intermittent failures involving the truck’s trailer brake and trailer lighting system. While towing, the truck intermittently displays warning messages on the dashboard such as “Trailer Brake Module Fault” and “Trailer Light Module Fault.” When this occurs, the trailer’s right rear brake light stops functioning, and at times the trailer braking system stops working entirely. This issue occurs sporadically and without warning. The trailer may function normally at the start of a trip and then lose lighting or braking capability during operation. One notable pattern is that when I shut the truck off and restart it, the faults clear and the trailer brakes and lights begin working again. This suggests the issue may be related to the truck’s trailer brake or trailer lighting control module resetting rather than a defect in the trailer itself. Because of the repeated failures, I inspected and repaired my trailer multiple times. I have: Replaced the affected trailer light Inspected and checked all trailer wiring and connectors Verified the trailer braking system and wiring integrity Despite these steps, the problem continues to occur. I have taken the truck to a Ford dealership multiple times, and they have stated the issue is with the trailer. However, the trailer has been inspected and repaired, and the problem still persists. I recently beca
Power Train
Filed Mar 3, 2026WA
The 10 speed transmission is this truck shifts horribly. It will stall in intersections as it works its way thru 3 or 4 gears shifting away while refusing to move faster than a crawl. It has occasionally jerked harshly into 2nd gear at ONE(1) mile per hour. When you are coasting towards a traffic light it will jerk violently downshifting from 4th to 3rd. That downshift feels like the rear brakes are dragging. All of these behaviors occur at any point in city driving, making it risky to make a left turn in traffic and making passengers uncomfortable when riding, at any time they can be jerked any which way while riding in the truck. To make matters worse, the traffic warning lights on the mirrors will lite and alert occasionally when there is no traffic anywhere near the truck. This has happened on remote roads where there are no other vehicles, plants, shrubs or signs anywhere near the roadway. This truck is uncomfortable to drive and feels unsafe. I believe it is all related to the poorly made and engineered transmission.
Unknown or Other
Filed Feb 16, 2026CO
Our passenger side heated mirror is melting. We are unsure as to the plastics used and why it is melting. This mirror is also a heated mirror with electric connected to it. The Ford Dealer told us that Ford will not repair this under warranty. Why is this melting. What type of cheap plastic did they use. Please help us getting to the bottom of this. Thank you.
Structure › Body
Filed Jan 4, 2026WA
Ford Panoramic Sunroof P/N: ml3z-16500a18-c Spontaneously shattered while driving. No foreign object came in contact with the glass. No harsh or unique road conditions during event. No occupants of the vehicle came in contact with glass prior to shattering. The sunroof operation itself, or components adjacent to the sunroof, (e.g. the sunroof shade cover) were not in use during the failure. The glass shattered outwards away form the vehicle causing most of the glass to land in the truck bed, rough a third rained down inside the vehicle onto the occupants. The safety hazard is that glass shards fell down on occupants at enhanced by road speed. There was no way to avoid the shattering. There was no previous indication of wear of stress on the glass in previous weeks or moments prior to the explosion. There was a known class action lawsuit (dismissed) concerning the Ford Panoramic sunroofs spontaneously failing. Beaty v. Ford Motor Company. No official has inspected the vehicle since the failure. An insurance claim was not filed, it was cheaper to perform the repair myself. The repair cost ~$770 in parts ~$120 in shipping fees, 2 hours of labor to clean glass and 30 minutes to install the new panel.
Back Over Prevention
Filed Dec 12, 202510,000 milesOH
The contact owns a 2024 Ford F-350 SD. The contact stated while driving at an undisclosed speed, the 360-degree camera screen failed to display the rearview, and a message stating that the full screen was not available was displayed. The contact stated that the fault was in the middle of the screen display, which failed to display the trailer that was hitched to the vehicle. The vehicle was taken to the dealer, and the wiring harness was replaced under an unknown recall. In addition, the contact was informed that the rear-view camera display system had been adjusted; however, the failure reoccurred. The contact was informed that the failure was not a consumer error, and that the failure could not be corrected. The manufacturer was made aware of the failure. The contact stated that the dealer contacted the manufacturer for assistance, but the request to cover the repair was denied. The failure mileage was approximately 10,000.
Electrical SystemFire
Filed Nov 7, 2025MA
I bought a new Ford F350 superdury on 10/24/2025 with 73 miles on it. I drove 110 miles to my parking lot and then on 10/27/2025 morning the vehicle spontaneously caught fire under the dashboard.
Unknown or Other
Filed Nov 4, 2025SC
The vehicle part ML3Z-16500A18-E, or rear panoramic sunroof panel, spontaneously shattered while the vehicle was parked and turned off. I was not driving, and nothing impacted the vehicle. There were no signs of attempted break-in, falling debris, or vandalism, and there was no object inside or around the vehicle that could have caused the breakage. With this being tempered glass, it fragmented violently. This sudden failure created a significant safety hazard, as shattered glass covered the interior. If occupants had been inside, this could have caused serious injury from falling glass. If this unexpected failure occurred while the vehicle was in motion or at speed, it could result in distraction, loss of control, and/or a potential collision. The dealer had inspected the vehicle in person and was unable to determine the reason for the failure. The manufacturer has been contacted, but they do not accept responsibility and have not provided a cause for the failure. The issue has not been reproduced, but spontaneous panoramic sunroof glass failure appears to be a known concern on other Ford models. The vehicle had no warning messages, noises, cracking, leaks, or other symptoms prior to the failure. There were no safety alerts or warnings on the dash. The sunroof glass failed without any prior indication.
Electrical System
Filed Aug 11, 2025WI
Fan Clutch Failure at 34,000 Miles, new clutch installed, fan clutch failure again at 47,000 miles. Causes unpredictable accelerations, delayed reaction and poor driveability. Ford did not honor warranty for first fan clutch as when they could service it, the truck was over 36,000 miles. No warning lights or other indicators, extreme engine noise when driving.
Service Brakes
Filed Aug 10, 2025WA
I purchased this 2024 f350 from Auto Park Ford in Laporte, IN on [XXX] with 94 miles on the truck. It was shipped directly to me and arrived July 21st 2025. Upon taking delivery there were many safety faults present once I drove the vehicle that included loss of power, the vehicle randomly braking by itself, adaptive cruise control faults, cross traffic faults, blind spot warning faults, forward collision faults, rear cross traffic faults, rusty engine components as well as other rusty components on the vehicle. These safety defects in manufacturing materials, workmanship, improper storage by the selling dealer, and selling of a defective vehicle to me has put myself and my family in an unsafe vehicle. The vehicle has been at the local Ford service center since July 22nd 2025 with the service department stating there is no fix for these issues and is a known issue by Ford. My safety and my family's safety has been put at risk by the vehicle's loss of power, random braking applications, and rusty engine components. These issues were confirmed by Pierre Ford of Lynnwood service department. The repair report states "VERIFIED WARNING FAULTS PRESENT. SELF TEST NUMEROUS DTC'S PRESENT IN ABS MOD. C0051 PPT Q Q1 YES, Q2 NO YO23A FOUND SSM 53892 STIIDING THIS IS A KNOW ISSUE WITH NO FIX CURRENTLY. UPDATED ABS MODULE AND AWD MODULE ROAD TESTED DTC'S CAME BACK". the service center informed me that I could come pick up the truck and there may be a fix in the future. I asked them to keep
Power Train
Filed Jul 16, 202521,000 milesTX
The contact owns a 2024 Ford F-350. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that a software update had been completed on the TCM. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for additional assistance. The approximate failure mileage was 21,000.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Jul 10, 20254,000 milesSD
The contact owns a 2024 Ford F-350 SD. The contact stated that while driving at various highway speeds with the Forward Collision Avoidance: Adaptive Cruise Control activated, the vehicle independently decelerated with the Forward Collision Avoidance messaged displayed. During the failure, there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 4,000.
Electrical System › Integrated Trailer Brake Control
Filed Jun 16, 202514,000 milesWV
The contact owns a 2024 Ford F-350 SD. The contact stated that while driving at various speeds and hauling a trailer, the trailer brakes failed to activate while depressing the brake pedal. During the failure, there were no warning lights or messages displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 14,000.
Steering
Filed Jun 11, 2025MT
Steering Wheel Misalignment, 2024 Ford F-350 Platinum (VIN: [XXX] ) I am submitting a safety-related defect complaint involving a visibly off-center steering wheel in my 2024 Ford F-350 Platinum. The steering wheel remains misaligned to the left when the vehicle is traveling straight, impacting driver perception, confidence, and potentially overall safety. In January 2025, the dealership performed a front-end alignment in response to my concern, acknowledging it as a deviation from acceptable standards. However, when the issue persisted, Ford reversed course and claimed the off-center wheel was an intentional design feature called “Clear Vision,” supposedly meant to improve gauge visibility and compensate for road crown. This “feature” is not documented in any Ford manuals, bulletins, training, or consumer-facing materials. Ford’s April 2025 written response to BBB Autoline leaned on this “Clear Vision” claim, but during a May 2025 arbitration hearing, Ford’s representative admitted a repair was attempted to address the issue. These contradictory statements raise questions about Ford’s transparency and accountability. There is no engineering justification for a visibly misaligned steering wheel to be presented as a feature, especially in a $95,000 vehicle. I urge NHTSA to investigate whether Ford is misusing this terminology to conceal defects in its 2024 Super Duty platform, and whether this violates federal safety or design standards. INFORMATION REDACTED PURSUANT TO THE FR
Electrical SystemFire
Filed Jun 5, 2025WY
Driver and passenger traveling on [XXX] when white smoke came out of dash. Turned onto [XXX] and stopped. Driver and passenger exited truck and opened hood as smoke was becoming more visible and fire started from under dash. Passenger called 911while Driver used fire extinguisher and attempted unsuccessfully to put out flames as they kept restarting. As the flames increased they heard "popping and banging" noised coming from the truck so they retreated to a safe distance and waited for the fire department. The fire grew to where the cab was fully engulfed in flames before the fire department arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Back Over Prevention
Filed May 29, 2025CA
The contact owns a 2024 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V806000 (BACK OVER PREVENTION, STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .
SteeringCrash1 injured
Filed Mar 27, 202515,000 milesCO
The contact owned a 2024 Ford F-350. The contact stated that while driving at approximately 55 MPH, the steering wheel seized, causing the front passenger side to crash into the front driver side of a commercial vehicle. No warning lights were illuminated. The vehicle ricocheted and rolled over to the driver's side, and did a 180 turn where the tires came to a stop at the bottom of a hill; however, there was no property damage. The air bags deployed. The vehicle was towed to a tow lot, where the vehicle was deemed totaled due to severe front tire damage. The vehicle was then towed to a salvage lot, where it was informed that the link to the ABS unit failed and there was a connectivity issue with the steering module that could have possibly caused the failure. A police report was filed. Due to the impact, the contact's wife broke her right wrist and immediately sought medical attention; the contact's wife was seated on the front passenger side. No one outside of the vehicle was injured. The manufacturer was notified of the failure. The failure mileage was approximately 15,000.
Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Mar 19, 2025NV
The contact owns a 2024 Ford F-350. The contact stated that upon moving the gear shifter into drive, the vehicle failed to immediately shift into drive with a delayed response to the driver's input. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, and again the dealer was unable to duplicate the failure. The contact was informed that the vehicle was test-driven for 5 miles but never experienced the failure. The vehicle was repaired, but the failure reoccurred two additional times. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Engine
Filed Mar 12, 20258,000 milesAK
The contact owns a 2024 Ford F-350 SD. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was a misfire in cylinders #6 and #8. The dealer later determined that the misfire was in cylinders #6 and #7. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 8,000.
Electrical System
Filed Mar 4, 2025IL
After purchasing our Ford F350 in October 2024, on [XXX], the truck did not start. The starter appeared to work, but the engine would not turn over. An error message appeared about the fuel gauge on [XXX], but then disappeared by [XXX]. The fuel gauge stopped registering fuel in the tank. Fortunately, the non-starting issue occurred locally and the truck had to be towed to a local Ford dealer. Upon inspection by a Ford dealer service department, it appears as though rodents have chewed through the soy-based polymer used for electrical wiring. It is currently at Ford City in Urbana, Illinois and the dealer is taking photos of the damage. This will likely cost several thousand dollars to repair. My [XXX] daughter uses this truck to pull a horse and trailer to horse shows often several hours away. The engine failure would have put her and her horse at great risk had it happened on her way home when she stopped for gas or at a rest stop. We will likely have a Geico insurance representative examine the damage as well. However, I don't feel this should be at our expense and affect our insurance rates as it is a "defect" in the design of the Ford F350. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System
Filed Feb 27, 2025CO
Vehicle dash goes blank when a trailer is hooked up to the truck. This leaves the driver with no information on the engine. This is a serious safety issue becuse the driver has no information that could protect the vehicle from having serious engine problems and possibly catching on fire.
Engine and Engine Cooling
Filed Feb 20, 2025110,000 milesNM
The contact owns a 2024 Ford F 350 SD. The contact stated while driving at various speeds, there was an abnormal burning odor coming from the vehicle. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a faulty coolant temperature sensor. The vehicle was not repaired. The vehicle was taken to a second dealer; Power Ford (1101 Montaño Rd NE, Albuquerque, NM 87107); however, no cause for the failure was found. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 110,000.
Unknown or OtherCrash
Filed Feb 7, 2025FL
The nozzle on the flow thru system under the dash (Part No. PC3Z-18490-B) loosened and dropped down directly over the gas and brake pedal. This interfered with the driver's foot causing the driver to loose control which caused the pickup to run into a fifth wheel trailer hitch while the vehicle was in reverse. The tailgate of the vehicle was damaged but, luckily, no one was injured. However, if this had occurred while the vehicle was on the highway, lives could have been lost. I have temporarily taped the part up under the dash but I have not yet discussed this with a dealer. This incident occurred on February 6, 2025 at approximately 1:00 pm.
Electrical System
Filed Jan 27, 2025TN
Main fuse panel shorted out with 6700 miles on vehicle - short created constant power to AC compressor locking it up and damaging all ac components. Cabin filled with smoke at time of electrical failure.
Electrical System
Filed Jan 26, 2025OH
Battery failed on the drivers side. The 12 volt outlets quit working except after driving down the road for a while. They all the sudden started working. Went to Auto Zone the battery tested bad. When replacing the batteries the one on the driver side that failed had less weight then the one on the passanger side even tho they were the same battery make and model
Electrical System
Filed Dec 30, 2024CO
When connected to a trailer the instrument panel goes blank. I am unable to se any important information about the truck such as but not limited to coolant temp, oil temp, transmission temp, boost pressure, etc. having driven trucks that pull hard this information is critical. I have researched this issue on the internet and found that I am not the only person having this issue. Ford is aware that they have a problem and indicated that they have resolved it on the 2025 models, but not on the 2024 models. I feel that this is a safety issue and needs to be resolved. Thank you
Vehicle Speed Control
Filed Dec 30, 2024WI
New SAFTEY ISSUE .... At about 670 miles on the odometer, the cruise control is acting up, Set cruise control to any speed and within less than a minute it jumps up to another value. I.E. set at 45mph, jumps to 61. Set at 50 mph, it jumps to 61. At 70 mph setting it goes to 86mph!. Replicated this many times today (12/18/2024). It didn't make any difference between Normal, ECO or Tow/HAUL MODES. Testing further demonstrates that the cruise will step up as above after engaging and if you let it run by itself it will make a second jump then a third to 86MPH! Needless to say I didn't check to see what it would do if it hit 86mph!! Not safe to operate. Other than above the cruise had been working fine. BTW, it did matter if lane departure was on or off either as a note. As late as today 12/30/2024 the cruise control continues to act as above. I have not done a factory reset to the sync 4 system either. Will leave that to the dealer. The vehicle is going into the dealer 12/31/2024
Lane Departure › Assist
Filed Oct 25, 2024TX
What component or system failed or malfunctioned, and is it available for inspection upon request? Lane Keeping Assistance. It is available for inspection. How was your safety or the safety of others put at risk? When Lane Keeping Assistance is engaged the truck steers the truck off-center to the right, uncomfortably to the right. At times it's riding the right lane line, but maintains at least twice as much distance on the left as the right and up to no distance on the right. While the system is engaged, I am continually fighting the steering input to correct it to the left. Has the problem been reproduced or confirmed by a dealer or independent service center? I reported the problem to MacHaik Ford, the one service advisor I spoke had not heard of the issue. Forums online indicate the problem is present on 2024 models but not prior to 2024; other owners of 2024 SuperDuty trucks have commented that their vehicle also over-corrects to the right. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. I reported the issue to Ford Customer Service over the phone today (2nd day of ownership), have not heard back from Ford yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning signals.
Visibility
Filed Sep 19, 20249,000 milesFL
The contact owns a 2024 Ford F-350. The contact stated that upon approaching the vehicle in the morning during a rainstorm, he observed that both the driver’s and passenger’s side windows had rolled down independently. As a result of the failure, the vehicle had become rain soaked overnight. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Service Brakes
Filed Aug 23, 2024TX
When pulling a trailer the breaks are delayed by at least 8 seconds. The hand break normally does it instantly but no longer. This is a safety issue when pulling trailer that it pulling over 20K lbs & not being able to stop immediately when placing you foot on the break. Vehicle was look at by Ford dealership who stated they have had many complaints regarding this issue to contact Ford Motor Company.
Lane Departure › Assist
Filed Jul 15, 2024NJ
Within the first 200 miles of ownership i noticed the truck pulls right and is difficult to steer left with the lane assist control switched off. The dealership i bought it from has replaced the electric motor which controls the lane assist and has performed 2 alignments. The dealership stated Ford instructed them to change the steering motor, the condition still exists. The dealership then stated other trucks on their lot act the same way and according to Ford if more then 2 trucks act this way it is a condition of the truck's design. I have request a Ford engineer update the software on the truck because older models do not act this way. I am concerned the situation can worsen and the truck can drive off the road or the electric motor will over heat from trying to correct all the time. The truck has been at the dealership since 6/28/2024.
Steering
Filed Jul 13, 2024FL
It is hard to explain to people and some people might not fully understand what they are even feeling if they are not in tune to how the steering system works normally vs with some type of assist. I don't use the lane keeping assist (button on steering wheel) because it is not comfortable for me where the truck wants to be in relation to the lane. But even with lane keep assist off i could feel different amounts of "intervention" occurring. First i described it as the input force required to turn the steering wheel either direction was different. Like it would be super easy to turn right but took lots of effort to turn left. So my dealer also replaced the steering assist motor. Then i felt like the issue just inverted and was easy to turn left but hard to turn right. But as i have already put almost 7,000 miles on it i have become more in tune to what is happening. It is most affected on roads with a high crown and it is attempting to counteract the crown in the road but is not quick with making adjustments so if you are in the far left lane with a crown to the left and you change lanes to the center lane with no crown it will have a heavy pull to the right for about 30 seconds or more then can sometimes level itself back out but it is super tiring to drive this truck on the road for long periods of time. But yesterday i had a breakthrough. I went into the center radio screen under the Driver Assistance, In Pre-Collision Assist and turned off the Evasive Steering Assist. BAM
Service Brakes
Filed Mar 14, 2024OR
Brake fluid leaking into cab from brake pedal making floorboard, brake pedal and gas pedal slippery.
Back Over Prevention › Warnings
Filed Feb 20, 2024GA
360 review camera fails to operate correctly and screen goes blue. Front parking sensors, rear cross traffic, auto emergency braking, and rear parking sensors fail to operate as well.
Electrical System
Filed Jan 31, 2024400 milesNC
The contact owns 2024 Ford F-350 SD. The contact stated that the air recirculation system disengaged intermittently when the A/C was not set to MAX setting. The contact stated that while activating the heat in cold weather, the air recirculation system disengaged intermittently, causing outside air and a strong toxic odor to enter the cabin of the vehicle, causing health concerns. The manufacturer was notified of the failure and informed the contact that the vehicle was operating as designed, and that the air recirculation system could only remain engaged while the A/C was set to the MAX setting. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 400.
It is not among the F-350 SD years to avoid. Owners filed 45 complaints, against about 130 for a typical F-350 SD year. The most common complaint is about the electrical system (29%).
What is the most common problem with the 2024 Ford F-350 SD?
The electrical system: 13 of the 45 complaints (29%) are about it. The typical report comes at 14,000 miles.
How many recalls does the 2024 Ford F-350 SD have?
3 safety recalls on file with NHTSA, the most recent filed Feb 20, 2026. The largest, 26V104000, covered 4,381,878 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2024 Ford F-350 SD problems start?
Half of the complaints that record an odometer reading came in before 14,000 miles.
Are there service bulletins for the 2024 Ford F-350 SD?
The manufacturer filed 214 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (31), the transmission (29) and the engine (16). They include a service campaign, 24P28, filed Mar 3, 2025. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 20, 2026. Source: NHTSA Office of Defects Investigation.