2011 Ford F-350 SD

Defect. Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.

Risk. If the steering locks, it can increase the risk of a crash.

Remedy. Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.

Defect. Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.

Risk. Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

Remedy. Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.

Defect. Palfleet Truck Equipment Company, LLC (Palfleet) is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 super duty vehicles modified by Palfleet and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Risk. The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy. Palfleet will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 29, 2014. Owners may contact Palfleet customer service at 1- 502-376-2458.

Defect. Iowa Mold Tooling Co., Inc. will notify owners and dealers to inspect the Muncie PTO pressure switch to determine if it is from the range of defective switches and if required, remove the pressure switch assembly and put a plug in the port where the PTO switch had been installed. This switch was never being utilized. This will be done free of charge. The recall is expected to begin in mid-July 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.

Risk. The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy. Iowa Mold Tooling Co., Inc. will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 28, 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.

Defect. Stahl is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Stahl and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Risk. The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy. Stahl will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact Stahl customer service at 1-800-277-8245, or Muncie at 1-800-367-7867.

Defect. Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Risk. The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy. Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.

Defect. Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Risk. The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy. Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at 1-254-857-8813.

Defect. Tactical Vehicle Outfitters (Tactical) is recalling certain model year 2010-2014 Ford F-350 and F-550 vehicles modified by Tactical and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Risk. The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy. Tactical will notify owners, and dealers will install a new PTO pressure switch, free of charge. The recall began on August 1, 2014. Owners may contact Tactical customer service at 1-405-603-6700.

The contact owns a 2011 Ford F-350 SD. The contact stated while driving 50 MPH, the vehicle jerked and lost motive power. The contact was able to pull over to the side of the road. The check engine warning light was illuminated. The vehicle was restarted; however, the vehicle drove at a reduced speed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that metal shavings were found in the fuel filter. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.

TRUCK HAS ABOUT 65K MILES ON IT. IT HAS HAD 2 MAJOR DIESEL ENGINE MALFUNCTIONS THAT LEFT ME STRANDED ON THE ROAD. THE FIRST TIME I BARELY MADE IT OFF THE TRAVEL LANES. THE SECOND TIME AT LEAST I WAS ABLE TO GET FULLY OFF THE ROAD. BOTH TIMES WE WERE ON THE HIGHWAY. IT ALREADY HAS HAD THE FUEL PUMP GO OUT CAUSING MAJOR PROBLEMS AND HAVING A NEW FUEL SYSTEM PUT IN. NOW SOMETHING ELSE INTERNALLY OF THE ENGINE HAS BLOWN UP AND NOW IT HAS METAL SHAVING ALL THRU THE ENGINE. THE FIRST TIME IT TOOK OVER 2 MONTHS TO GET FIXED AND THIS TIME ITS BEEN IN THE SHOP 8 WEEKS AND THE FORD EXTENDED WARRENTEE STILL HASN'T APPROVED THE REPAIRS. I'VE READ MANY ON LINE POSTS SAYING THAT THESE 2011 DIESEL ENGINES ARE EXPLODING AND FORD WON'T COVER THE REPAIRS OR MAKE GOOD.

A FUEL INJECTOR CLAMP BROKE LEADING TO RAW FUEL POURING DOWN THE SIDE OF THE MOTOR AS WELL AS VAPORIZED FUEL SPRAYING AROUND THE TOP OF THE MOTOR. AFTER ORDERING THE REPLACEMENT CLAMP I REALIZED THEY HAVE CHANGED THE DESIGN FROM A PIECE OF CAST METAL TO STAMPED STEEL ( MUCH STRONGER). IF THE FUEL IGNITED IT COULD BE CATASTROPHIC. LUCKILY THE CLAMP BROKE IN MY DRIVE WAY AND NOT WHILE TOWING A HEAVY LOAD. THIS COULD LEAD TO THE VEHICLE SHUTTING DOWN OR WORSE CATCHING FIRE. ENCLOSE FIND PICTURES OF THE BROKEN CLAMP AND THE REDESIGNED NEW CLAMP. THERE ARE 7 MORE CLAMPS ON THIS MOTOR WAITING TO FAIL. THIS VEHICLE ONLY HAS 57,000 MILES ON IT AND HAS NEVER BEEN ABUSED.

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT HAD TO APPLY THE BRAKES TO SLOW DOWN THE VEHICLE AND STOP THE SHAKING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER (O'MEARA FORD, 400 W 104TH AVE, NORTHGLENN, CO 80234) STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

NOTE: GRANADA TIRE BRAND(A LES SCHWAB BEND OREGON TIRE BRAND) WAS NOT IN THE DROP DOWN TO SELECT. LEFT REAR TIRE BLOWOUT DUE TO DELAMINATION WITH LESS THAN 2500 MILLE'S ON A NEW SET OF TIRES. DRIVING A 2011 F350 WEST BOUND 6 AUG 2017 ON CANADIAN HWY 16, EXCELLENT ROAD AND WEATHER, STRAIGHT SECTION WHILE TOWING 40 FT FIFTH WHEEL. HAD JUST CHECKED FOR CORRECT INFLATION. BLOW OUT OCCURRED ON A STRAIGHT CLEAR LEVEL SECTION WHILE DURING THE SPEED LIMIT IN CRUISE CONTROLL. COULD HAVE BEEN FATAL IN OTHER SITUATIONS. BOUGHT FOUR NEW COOPER TIRES TO REPLACE THE GRANADAS. FOUND THE RIGHT REAR WAS ALSO IN THE PROCESS OF DELAMINATION AND COULD HAVE BLOWN OUT SOON. SEVERE DAMAGE WAS DONE TO THE LEFT REAR WHEEL WELL ARE AND EXTERIOR TRUCK BED. WAS ABLE TO DRIVE AFTER SPARE WAS INSTALLED. TIRE BRAND GRANADA TIRE LINE TOURING L/T TIRE SIZE, P275/70R18 COMPONENT* LIGHT TRUCK TIRE BLOW OUT DOT NUMBER 5KWS RT 2711

WHILE DRIVING THE F350, WITHOUT WARNING THE ENGINE WILL SHUT DOWN. THIS OCCURRED WHILE DRIVING ON THE INTERSTATE IN A STRAIGHT DIRECTION. HAS CONTINUED TO OCCUR OVER THE PAST MONTH (4TIMES). THE VEHICLE WILL NOT RESTART. WAIT ANYWHERE FROM 2MINUTES TO 20 MINUTES THE VEHICLE WILL RESTART. APPEARS TO BE THE ERG SYSTEM. SERIOUS SAFETY CONCERN!!!!! ACCORDING TO OTHER INDIVIDUALS ON THE INTERNET THIS IS A COMMON PROBLEM.

TL* THE CONTACT OWNS A 2011 FORD F-350 SUPER DUTY THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND STALLED INTERMITTENTLY. THE WARNING INDICATOR FOR THE EXHAUST FLUID ILLUMINATED, WHICH MEANT THE FLUID WAS LOW. THE CONTACT WAS UNABLE TO DETERMINE THE CAUSE OF THE INTERNAL FAILURE AND STALLING. THE DEALER (PARAMOUNT FORD HYUNDAI OF VALDESE 101 MALCOLM BLVD, VALDESE, NC 28690 (828) 338-9348) DIAGNOSED THAT THE ECM NEEDED TO BE REPLACED OR THE INCORRECT FUEL MAY HAVE BEEN USED. THE DEALER WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 07/18/17*LJ *JS

WE WERE TRAVELING ON US23 IN WISE VIRGINIA, DOWN A MOUNTAIN. A SIGNAL AT THE BOTTOM TURNED RED; WHEN MY HUSBAND APPLIED THE BRAKES, THE ENGINE EXPERIENCED TOTAL FAILURE. THERE WAS NO ADVANCE INDICATION FROM THE VEHICLE SAFETY SYSTEM THAT ANYTHING WAS WRONG. WITH NO ENGINE POWER, MY HUSBAND HAD NO BRAKES OR POWER STEERING TO CONTROL THE VEHICLE. DUE TO DRIVER SKILL AND LUCK, WE WERE ABLE TO BRING THE VEHICLE TO A SAFE STOP. THE VEHICLE IS NOW AT FREEDOM FORD IN WISE, AND THEIR TECHNICIAN SAYS THE FAILURE WAS DUE TO EXCESSIVE WATER IN THE FUEL, AND THE FUEL SYSTEM IS CONTAMINATED AND NEEDS TO BE COMPLETELY REPLACED. THIS INDICATES TO- VARIOUS OUTSIDE MECHANICS- THAT THE WATER AND FUEL SEPARATOR WASN'T WORKING; THUS ALLOWING THE ENGINE TO BECOME OVERWHELMED. THIS SUGGESTS FAULTY PARTS- A FAULTY SEPARATOR-WHICH SHOULD BE COVERED UNDER OUR WARRANTY. HOWEVER, FORD IS CLAIMING THAT THE FUEL SYSTEM FAILURE IS WHAT CAUSED THE COMPLETE LOSS OF POWER.

I WAS PASSING A TRANSPORT TRUCK AND JUST AS I GOT EVEN WITH THE DOOR OF THE TRUCK MY FORD F350 SUPER DUTY MOTOR QUIT, JUST SHUT DOWN. A BUS WAS COMING IN MY LANE AS I WAS PASSING, THE TRUCK SLOWED DOWN TO LET ME BY BUT I HAD NO POWER, NO POWER BRAKES OR POWER STEERING. THE BUS SLOWED DOWN AND I BRAKED ENOUGH TO GET IN BACK OF THE TRUCK AND OVER TO THE SIDE OF THE ROAD. THE BUS WENT ON BY AND THE TRUCK CONTINUED ON HIS WAY AND I TRIED TO START MY TRUCK. IT FIRED UP AND WE DROVE TO A TRACTOR SUPPLY AND BOUGHT SOME DIESEL OIL AND WHEN WE CHECKED THE OIL TO SEE HOW MUCH IT WAS DOWN WE WERE SURPRISED TO FIND IT WAS FULL. WE DROVE 200 MILES HOME AND DIDN'T HAVE ANOTHER PROBLEM. THERE WERE NO CODES ON THE COMPUTER SCREEN IN THE TRUCK. I HAVEN'T TAKEN IT TO THE DEALER YET BUT WILL TO SEE IF THEIR EQUIPMENT WILL SHOW A REASON.

VEHICLE WOBBLES/VIBRATES "DEATH WOBBLE" AT HIGH SPEED OR WHEN HITTING A BUMP ON FREEWAY, ONLY WAY TO STOP THE WOBBLE IS TO REDUCE VEHICLE SPEED TO UNDER 30 MPH, VEHICLE ONLY HAS 35K MILES, I HAVE HEARD OF MANY COMPLAINTS ABOUT THIS ISSUE OCCURRING AROUND 30K MILES ON FORDS, DODGE (A CLASS-ACTION LAWSUIT WAS STARTED IN 2014) & JEEP (CONGRESS HAS ALREADY REQUESTED A RECALL). I AM ASKING THAT THIS ISSUE IS LOOKED INTO FURTHER BEFORE A SERIOUS INJURY. THANK YOU *TR

TRUCK GOES INTO A DEATH WOBBLE WHEN DRIVING 60MPH OR FASTER. USUALLY HAPPENS WHEN YOU GO OVER A BRIDGE, CATTLE GUARD OR BUMP IN THE ROAD. CAUSE THE CEHICLE TO SHAKE UNCONTROLLABLY AND YOU HAVE TO COME TO ALMOST A COMPLETE STOP. I HAVE HAD FORD WORK ON IT AND NOTHING HAS CURED THE PROBLEM. THIS ISSUE IS GOING TO CAUSE SERIOUS ACCIDENTS IF NOT TAKEN SERIOUSLY.

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHECK VALVE IN THE FUEL TANK FRACTURED, WHICH CAUSE A BLOCKAGE IN THE FUEL SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V535000 (ENGINE), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 59,800.

DRIVING ON INTERSTATE HIGHWAY AT NIGHT. NOTED VIBRATION AS WHEN TIRES ARE NOT BALANCED. EXITED INTERSTATE AT FIRST EXIT AND CHECKED ALL TIRES. TIRE PRESSURES GOOD AND EQUAL. NO KNOTS OR DAMAGE NOTED AND ALL TIRES SAME TEMPERATURE. THOUGHT A BALANCE WEIGHT HAD COME OFF AND TIRES NEEDED TO BE REBALANCED. BEGAN DRIVING ON INTERSTATE WITH NO CHANGE IN VIBRATION. ABOUT 15 MINUTES LATER THERE WAS AN EXPLOSION AND THE TRUCK VIOLENTLY VEERED TO THE RIGHT. PULLED BACK INTO MY LANE AND THEN PULLED OVER TO RIGHT SHOULDER. RIGHT FRONT TIRE DESTROYED. CALLED AAA AND HIGHWAY PATROL. DESCRIBED INCIDENT TO TROOPER AND HE LOOKED AT THE TIRE AND SAID THE BELTS SEPARATED. SIGNIFICANT DAMAGE TO VEHICLE - BENT RIGHT FRONT BUMPER FORWARD, BLEW A 7 FOOT FACTORY RUNNING BOARD OFF OF THE VEHICLE AND DESTROYED THE RIGHT FRONT QUARTER PANEL. RIGHT FRONT TIRE CHANGED AND STAYED OVERNIGHT AT MOTEL. OBTAINED NEW TIRE REPLACEMENT NEXT MORNING. I BOUGHT THIS TRUCK TO PULL A TRAILER BUT HAVE NOT BOUGHT A TRAILER YET. LUCKILY I WAS NOT PULLING A TRAILER AND THERE WAS NOT A VEHICLE NEXT TO ME IN THE RIGHT LANE WHEN THE EXPLOSION OCCURRED. THERE WERE NO VEHICLES NEARBY OR THEY MAY HAVE HAD SOME MAJOR DEBRIS FLYING THEIR WAY. THE TIRE IS A CAPITOL H/T TIRE NOT CAPITOL PRECISION TRAC II (BUT FORM WOULD NOT ALLOW ME TO ADD THIS TIRE TO COMPLAINT)

DRIVERS SIDE REAR (SIDE WINDOW) EXPLODED ON I95. 65 MPH. NO OTHER VEHICLES NEARBY, NO ROAD DEBRIS. WINDOW WAS IN A MILLION SMALL PIECES HELD TOGETHER BY WINDOW TINT. NO IMPACT POINT, NOT HOLE, NO SIGN OF ANYTHING HITTING (WHICH WOULD BE NEXT TO IMPOSSIBLE FROM THE SIDE WITH NO TRAFFIC AROUND). IT WAS AN EXTREMELY LOUD BANG LIKE A GUN SHOT WHEN IT OCCURRED. 2011 FORD F350. GOOGLING ONLINE INDICATES THIS IS NOT A RARE EVENT.

I LOST STEERING IN THE TRUCK. THE STEERING WHEEL TURNED LEFT TO RIGHT AND VISE VERSA WITH A LOT OF PLAY. IT HAPPENS RANDOMLY. THE FRONT END WILL SHAKES BECAUSE OF NO STEERING MAKING THE TRUCK UNCONTROLLABLE. IT IS VERY RANDOM WHEN IT HAPPENS AND HAS HAPPENED AT INTERSTATE SPEED. THE DEALER SAYS THERE IS NOTHING WRONG AND HAVE REPLACED TIE ROD ENDS ALONG WITH BRAKES.

UPON STARTING THE VEHICLE, I NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT HAS BEEN DIAGNOSED WITH A BAD DEF PUMP, HEATER AND SENSOR. THESE ARE FOR EMISSION CONTROL AND I HAVE BEEN TOLD THAT THESE PARTS ARE NOT A WARRANTIED ITEM. SEEMS THAT THIS SHOULD BE COVERED AS IT FOR THE SAFETY OF THE ENVIRONMENT.

CATASTROPHIC TREAD SEPARATION (TIRE DID NOT DEFLATE) OF LEFT REAR TIRE ON PICKUP. NEARLY LOST CONTROL, BUT MAINTAINED CONTROL AND GOT TO SIDE OF ROAD. ESTIMATED $8,500 DAMAGES TO TRUCK. NO INJURIES AND NO OTHER VEHICLES INVOLVED. NO ROAD HAZARD HIT. TIRES ROTATED AS REQUIRED. IN FOR DEALER SERVICE THAT MORNING AND CORRECT INFLATION VERIFIED.

TL* THE CONTACT OWNS A 2011 FORD F-350 SUPER DUTY. WHILE DRIVING 60 MPH, THE ENGINE SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED SINCE THE GLOW PLUGS FRACTURED WITHIN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. UPDATED 8/27/15*CN

MAR.2,2015 WAS TRAVELING WEST ON HWY. 82 ABOUT 10 MILES OUT OF PRATTVILLE,AL. THIS IS A HEAVILY TRAVELED HWY. BY TRUCK AND AUTO. I WAS GIVEN THE MESSAGE STOP SAFELY NOW AND 30 SEC. LATER LOST POWER ON A MAJOR HIGHWAY GOING UP HILL. TRUCK WAS TOWED TO FORD DEALER WHERE I WAS TOLD THE TRUCK HAD A RECALL, 14E03. I WAS TOLD EGT SENSOR #2 WAS REPLACED AND THE 14E03 RECALL WAS DONE BUT THE TWO WERE NOT CONNECTED. I LEANED THIS PROBLEM WAS ADDRESSED IN A NOV.2013 RECALL FOR AMBULANCES BUT THIS WAS NOT ADDRESSED FOR THE HUNDREDS OF THOUSANDS OF PRIVATELY OWNED TRUCKS. WHY? I LEANED OF THE JAN.2015 RECALL 14E03 WHEN MY TRUCK WAS TOWED IN TO DEALER. THIS IS NOT ONLY A COSTLY BUT ALSO DANGEROUS GAME FORD IS PLAYING WITH IT'S CUSTOMERS. I WAS BLESSED! *TR

THE ENGINE IN MY 2011 FORD F350 SUPER DUTY DIESEL SHUT DOWN WITH NO ADVANCE WARNING IN FREEWAY RUSH HOUR TRAFFIC DUE TO A EGT SENSOR. THIS HAS BEEN A PROBLEM WITH THE 6.7 ENGINE FOR SOME TIME ACCORDING TO SEVERAL DIFFERENT DIESEL FORUM SITES. THE ONLY RECALL TO DATE FROM FORD HAS BEEN ON THOSE VEHICLES EQUIPPED WITH AN AMBULANCE PACKAGE, ALTHOUGH THIS AFFECTS ALL VEHICLES WITH THE 6.7 MOTOR. *TR

SENSOR DID NOT FIX THE STALLING PROBLEM WHICH WAS MONITORED BY FORDS BOX PUT IN THE TRUCK. I HAD TO HIT THE BUTTON FOR A SIGNAL TO BE SENT TO FORD EVERY TIME MY ENGINE LOST POWER (WENT MOMENTARILY DEAD) FINALLY FORD INSTALLED A 2013 ECM TO CORRECT THE PROBLEM, WHICH IT FIXED IT. I TRADED THE TRUCK FOR A 2014 F350 6.7L , NO PROBLEMS. *TR

2011 FORD F-350. CONSUMER WRITES IN REGARDS TO SEVERE STEERING WHEEL OSCILLATION PROBLEMS. *SMD THE CONSUMER STATED HE MUST BRING THE VEHICLE TO A COMPLETE STOP, TO GET THE VEHICLE TO STOP SHAKING. IT HAS HAPPENED SEVERAL TIMES. ON TWO OCCASIONS, THE SHAKING WAS BAD THE TREAD SEPARATED FROM THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, AND NOTHING WAS DONE, EXCEPT ROTATING THE TIRES AND CHECKING THE AIR PRESSURE. IN FEBRUARY 2014, THE DEALER REPLACED THE STEERING DAMPER. THE PROBLEM WENT AWAY FOR ABOUT FIVE MONTHS. THE DEALER INFORMED THE CONSUMER, THE VEHICLE NEEDS NEW TIE RODS, FRONT DRIVE LINK, A FRONT TRACK BAR AND AN ALIGNMENT. *JB

TL* THE CONTACT OWNS A 2011 FORD F-350 EQUIPPED WITH MICHELIN M+S ALL SEASON TIRES, SIZE LT 275/65 R20, DOT B70T003X2211. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE FRONT PASSENGER SIDE TIRE HAD MALFUNCTIONED. WHILE CHANGING THE TIRE THE CONTACT DISCOVERED THAT THE INSIDE SECTION OF THE TREAD HAD SEPARATED FROM THE TIRE. THE CONTACT INDICATED THAT 3 DAYS LATER WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE AND THE CONTACT STOP THE VEHICLE. UPON INSPECTION THE CONTACT DISCOVERED THAT THE OUTER SECTION OF TREAD ON THE DRIVER SIDE TIRE HAD TOO SEPARATED. THE CONTACT CONTINUED TO DRIVE AT SLOW SPEEDS FOR A SHORT DISTANCE BEFORE TIRE EXPERIENCED A BLOWOUT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 47,000.

**2011 F350 SD 4X2. FIRST NOTICED THIS PHENOMENON AT 65MPH ON THE THRUWAY. WHEN HITTING CERTAIN ROUGH ROAD SURFACE, OR BUMPS, OR CONCAVITIES ETC., FRONT WHEELS "HOP" TO ONE SIDE, STEERING THE VEHICLE INTO THE SHOULDER, IF "HOPPING" TO THE RIGHT, OR INTO THE LEFT LANE OF TRAFFIC IF BUMP CAUSES A LEFT SIDE "HOP". CAN "HOP" EITHER WAY DEPENDENT UPON WHICH WHEEL STRIKES THE ROUGH SURFACE. IF BOTH WHEELS STRIKE THE ROUGH SURFACE THEN IT CAN GO EITHER WAY. THIS HAPPENS AT LOWER SPEEDS AS WELL. CAN HOP 12" OR MORE. I AM FRIGHTENED BY THIS VEHICLE AS I COULD EASILY STRIKE A CONCRETE BARRIER OR CONCRETE CURB OR A PEDESTRIAN OR ANOTHER VEHICLE. I HAVE DRIVEN OTHER MANUFACTURERS VEHICLES OF SIMILAR GVWR, OVER THE LAST 35 YEARS, AND THIS PROBLEM IS PARTICULAR TO THIS MAKE AND MODEL ONLY. I COMPARED WITH A 2015 FORD, SAME VEHICLE, AND THAT DOES THE SAME THING. FORD CLAIMS ITS NORMAL. FORD CLAIMS IT IS NORMAL UNTIL YOU "LOAD IT" TO CAPACITY, JUST OVER 2 TONS. "ONCE ITS LOADED, YOU WILL BE OK", SAYS FORD. SO THEIR THEORY STATES ITS OK TO BE AN UNSAFE VEHICLE WHILE YOU'RE TRAVELING TO PICK UP YOUR 4000LB LOAD, THEN ONCE YOU'RE LOADED ITS OK. SO IF YOU HAVE NO LOAD FOR 50% OF THE TIME THEN ITS OK TO HAVE A VEHICLE THAT IS UNSAFE 1/2 THE TIME YOU DRIVE IT! THIS IS OBVIOUSLY AN ENGINEERING PROBLEM AND I DOUBT FORD WILL ADMIT IT, BUT IT CERTAINLY IS UNSAFE AND SOMEBODY HAD BETTER LOOK INTO THIS BEFORE SOMEONE IS KILLED. **INCIDENTALLY, THIS IS A 2011 THAT I BOUGHT BRAND NEW IN 2014. IT SAT ON TH

I HAVE A 2011 FORD F350 THAT CAME WITH MICHELIN LTX A/T2 - LT275/65R 20 TIRES. IT HAS JUST OVER 28,000 MILES, HAS ONLY BEEN SERVICED BY A FORD DEALER, WITH EACH SERVICE REPORT INDICATING NO PROBLEMS WITH RESPECT TO TIRE ISSUES. TRAVELING ON THE FREEWAY I EXPERIENCED A SHAKING IN THE FRONT END LIKE A WHEEL HAD THROWN A WEIGHT. PULLING OFF THE ROAD I DISCOVERED A TREAD SEPARATION BUBBLE APPROXIMATELY 12-13" LONG ON THE OUTER PORTION OF A FRONT TIRE. AFTER CHANGING TO THE SPARE WE CONTINUED THAT DAY'S DRIVING. THE NEXT DRIVE IN THE TRUCK WAS TOWING OUR 5TH WHEEL HOME AND I AGAIN EXPERIENCED THE SAME SHAKING. I PULLED OVER AGAIN AND FOUND THE OTHER FRONT TIRE HAD SEPARATED IN THE SAME MANNER AND SIZE BUBBLE. THE TWO SEPARATIONS OCCURRED WITHIN 300 MILES OF EACH OTHER. IT WAS ONLY MY RECOGNITION OF THE VIBRATIONS IN THE STEERING WHEEL THAT ALERTED ME TO PULL OVER TO INSPECT THE TIRES BEFORE THEY BLEW OUT CATASTROPHICALLY. A CATASTROPHIC TIRE FAILURE UNDER NORMAL CIRCUMSTANCES IS DIFFICULT ENOUGH, BUT WHILE TOWING IS AN IMMINENTLY GREATER HAZARD. I FOUND THE CLOSEST FORD DEALERSHIP AND HAD TO PURCHASE TWO NEW TIRES TO GET HOME. ONCE THERE I WENT TO MY FORD DEALER AND TOLD THEM I WANTED THE OTHER TWO TIRES OFF THE TRUCK BEFORE THEY FAILED. THEY HAVE CONTACTED MICHELIN ON MY BEHALF AND AS YET I HAVE NOT HEARD BACK FROM THEM, ALTHOUGH IT'S ONLY BEEN A WEEK. I HOPE MICHELIN STEPS UP AND REPLACES ALL FOUR TIRES. THE ONLY OTHER PIECE OF INFORMATION THAT MAY BE A CONTRIBUTING FACTOR IS TH

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIESEL EXHAUST FLUID PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 62,363. UPDATED 04/29/14 MA UPDATED 05/2/2014 *JS

FORD F350SD CREW CAB W/ 6.7 DIESEL MOTOR...VEHICLE WAS BEING DRIVEN WHEN SUDDENLY WARNING MESSAGE CAME ACROSS DASH THAT VEHICLE WAS "SHUTTING DOWN" AND TO PULLOVER VEHICLE IMMEDIATELY. WITHIN 10 SECONDS VEHICLE BEGAN DECELERATING AND CAME TO A COMPLETE SHUTDOWN. IT WAS VERY DIFFICULT TO MANEUVER VEHICLE AS POWER STEERING AND EVERYTHING STOPPED WORKING. WITH WIFE IN A PANIC, SHE BARELY GOT THE TRUCK OFF THE HIGHWAY, BEFORE COMPLETE SHUTDOWN OF VEHICLE! CALLED LOCAL FORD DEALER, WHICH DID HAVE THE TRUCK TOWED IN TO DEALERSHIP, UNDER FORD WARRANTY. TRUCK WAS DIAGNOSED AS HAVING A "FAULTY" EGT EXHAUST SENSOR, GAVE ESTIMATE TO FIX OF AROUND $600.00. CLAIMS IT WAS NOT PART OF THE POWERTRAIN, SO NO WARRANTY COVERAGE OF THE COSTS OF REPAIR! TOTALLY FRUSTRATED WITH FORD FOR THIS INCIDENT AND LACK OF SUPPORT OR CONCERN FOR THIS FAILURE, I APPEALED TO THEIR CUSTOMER SERVICE DEPT. AND BASICALLY GOT NOWHERE! NOW AS I HAVE DONE RESEARCH ON THIS ISSUE, I FIND OUT THAT FORD HAS A RECALL GENERATED #13V535000, ON THIS VERY SAME PRODUCT FAILURE, WITH THE EXACT SAME ISSUE AS OUR TRUCK'S FAILURE. HOWEVER, FORD ONLY ISSUED THE RECALL FOR F350,450, &550'S THAT WERE UTILIZED IN AMBULANCE CHASSIS. OUR TRUCK HAS A SAME BUILD DATE AS THE RECALL INDICATES AND EVERY EXACT SYMPTOM THAT THEY CITE IN THE RECALL LETTER AND FINDINGS, YET FORD REFUSES TO ACKNOWLEDGE THAT THE SAME PROBLEM COULD HAVE EXISTED IN THE NON AMBULANCE F350'S. I HAVE ONLY ASKED FORD CUSTOMER SERVICE REPS. FOR REIMBURSEMENT OF MY COSTS

TRAVELING ON A HIGHWAY, TURNING SLIGHTLY ALONG A CURVED SECTION OF THE ROADWAY, UPON ENCOUNTERING VERY SMALL BUMPS, MY TRUCK BEGAN TO SHAKE VIOLENTLY, THE STEERING WHEEL THREATENED TO SHAKE MY HANDS LOOSE FROM IT, I HAD TO HIT THE BRAKE AND TRY TO QUICKLY SLOW THE TRUCK DOWN WHILE ATTEMPTING TO PULL OFF ONTO THE EMERGENCY LANE. THIS HAS HAPPENED 3-4 TIMES SINCE THIS ORIGINAL INCIDENT. I HAVE HAD MY TIRES ROTATED REGULARLY AND WITH PROPER PRESSURE MAINTAINED. SEEMS TO OCCUR ON CURVED SECTION OF HIGHWAY THAT IS ALSO ON AN UPHILL GRADE AT SPEEDS OVER 45MPH. *TR

THE RADIATOR, WITHOUT DAMAGE BEGAN LEAKING ANTIFREEZE IN THE UPPER RIGHT CORNER AND NEEDED TO BE REPLACED. *TR

WHEN I ORIGINALLY BOUGHT THE VEHICLE, SHORTLY THEREAFTER THE RIGHT REAR BRAKES HAD BEEN DRAGGING AND WHEN THE VEHICLE STOPPED, HEAVY SMOKE WAS COMING FROM THE RIGHT SIDE REAR WHEEL. THE DEALERSHIP REPLACED THE CALIPERS AND ROTORS. THE VEHICLE NOW HAS 44000 MILES ON IT NOW. PERIODICALLY THE BRAKES HAVE BEEN DRAGGING AGAIN AS I CAN SMELL THE BRAKES WHEN I EXIT THE TRUCK. *TR

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING 55 MPH, THE CONTACT STATED THAT THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT APPLIED THE BRAKES TO SLOW THE VEHICLE DOWN AND THE SHAKING SUBSIDED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THE TRAC BAR, BUSHINGS, BALL JOINTS, STEERING AND TIE ROD ENDS WERE ALL REPLACED. THE TIRES ON THE VEHICLE WERE REPLACED AND BALANCED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 03/05/14*LJ THE CONSUMER STATED HE EXPERIENCED STEERING WHEEL OSCILLATION FOR THE LAST 70,000 MILES. THE CONSUMER HAD NUMEROUS COMPONENTS REPLACED, BUT TO NO AVAIL. THE DEALER INFROMED THE CONSUMER THE OSCILLATION WAS NORMAL.

WAS ON FREEWAY ABOUT 55 TO 65 MPH AND ALL OF A SUDDEN THE TRUCK WENT INTO WHAT I WOULD CALL A DEATH WOBBLE WHERE IT SEEMED TO BE SHAKING THE TRUCK TO DEATH. ONCE I PULLED TO THE SIDE OF THE ROAD AND STOPPED AND STARTED OUT AGAIN IT WAS FINE. 2 DAYS LATER IT DID IT AGAIN ONLY THIS TIME I WAS JUST GETTING ONTO THE FREEWAY ON THE ON RAMP. IT DID IT AGAIN. DID NOT SEEM TO HIT ANY BUMP OR POTHOLE JUST STARTED SHAKING. HAD DEALER CHECK ITY OUT THE FOLLOWING WEEK AND THEY BLAMED IT ON THE TIRES, AND SAID IT NEEDED AN ALIGNMENT. *TR

TL* THE CONTACT OWNS A 2011 FORD F-350SD TDI. THE CONTACT STATED THAT THERE WAS A TEAR IN THE REAR BED OF THE TRUCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE WELDS ON BOTH SIDES OF THE VEHICLE WERE FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,500. ...UPDATED 11-18-13 *BF

CHUNKS OF THE TREAD ARE COMING OFF OF THE TIRE. THIS DEFECT WAS NOTICED WHILE HAVING MY TRUCK SERVICED AT THE DEALERSHIP. THEY INSTRUCTED ME TO VISIT A TIRE STORE THAT SOLD MICHELIN TIRES TO GET THEM RELPACED. WHEN I WENT TO THE TIRE STORE AND THEY CONTACTED MICHELIN. I WAS TOLD THEY WOULD GIVE ME A 30% DISCOUNT ON NEW TIRES. THIS IS NOT ACCEPTABLE. I PURCHASED MY TRUCK NEW AND HAVE APPROX 23K MILES ON THESE TIRES. THIS IS NOT NORMAL WEAR AND TEAR THERE IS A DEFECT WITH THESE TIRES. I AM AFFRAID THAT THIS MY CAUSE A BLOW OUT OR A AUTO ACCIDENT AND DONT WANT TO SEE ANYONE INJURED BECAUSE MICHELIN DOSNT WANT TO REPLACE THE DEFECTIVE TIRES. *TR

TL* THE CONTACT OWNS A 2011 FORD F-350 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING 59 MPH, THE VEHICLE BEGAN TO SHAKE AND WOBBLE VIOLENTLY, CAUSING THE CONTACT DIFFICULTY IN CONTROLLING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE U-BOLTS WERE REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING SHOCK ABSORBER WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE TORQUE BAR AND THE TWO FRONT SHOCKS WERE REPLACED ON SUBSEQUENT VISITS. LATER, THE TIRES WERE ROTATED BUT TO NO AVAIL. THE MECHANIC THEN DEFLATED THE TIRES. THE FAILURE RECURRED. THE TIRES WERE THEN OVER INFLATED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE WOBBLE WAS NORMAL AND OFFERED NO OTHER ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 294,000 AND THE CURRENT MILEAGE WAS 315,000.

WHEN DRIVING AT HIGHWAY SPEEDS HIT BUMP IN ROAD THE STEERING SHAKES REALLY BAD AND TO GAIN CONTROL HAD TO SLOW DOWN TO ALMOST STOP SPEED. *TR

TL* THE CONTACT OWNS A 2011 FORD 350 SD. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT HE WOULD DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE WOULD STALL FOR THREE TO FOUR SECONDS BEFORE ACTUALLY MOVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,000.

TL* THE CONTACT OWNS A 2011 FORD F350 SD. THE CONTACT STATED THAT HE NOTICED BOTH FRONT TIRES EXHIBITED AN IRREGULAR WEAR PATTERN IN THE EXACT SAME PLACE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ALIGNED THE TIRES BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED (CLAIM NUMBER 1512842141) BUT IT WAS DENIED BY THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 20,000.

I WAS DRIVING THE TRUCK AWAY FROM A TRAFFIC LIGHT. WHEN THE TRUCK REACHED APPROXIMATELY 20 MPH. THE ENGINE SHUT DOWN COMPLETELY. I LOST FORWARD MOTION, STEERING CONTROL AND BRAKING POWER. I WAS ABLE TO WRESTLE THE TRUCK OFF THE ROAD AND INTO A PARKING LOT. THIS IS A FORD TRUCK POWERED BY A 6.7 FORD DIESEL ENGINE., THE TRUCK IS GENERALLY USED TO TOW A 13000 POUND FIFTH WHEEL. IF I HAD BEEN TOWING THE FIFTH WHEEL, THE OUTCOME WOULD SURELY HAVE BEEN A DISASTER. PROBLEM TURNED OUT TO BE A TOTALLY FAILED BOSCH CP4-2 HIGH PRESSURE FUEL PUMP. THE PUMP SLOWLY FAILS. AS THE PUMP TRAVELS THE PATH TO TOTAL DESTRUCTION, THE OPERATOR HAS NO WARNING THAT THE ENGINE WILL SUDDENLY DIE. WHEN THE TRUCK QUITS, THE OPERATOR HAS LOST POWER STEERING AND POWER BRAKES ON A 8,500 TO 23,500 POUND VEHICLE. *TR

IN A DAYLIGHT SAFETY ZONE REQUIRING HEADLIGHTS, I NOTICED MY DASH LIGHTS WERE NOT ON, EVEN THOUGH MY LIGHT SWITCH WAS IN THE MANUAL ON POSITION. THIS OCCURRED DURING DAYTIME WHILE TRAVELING THROUGH DENSE GROVES OF TREES THAT ALLOWED ENOUGH LIGHT TO SEE THE ROAD, BUT PRODUCED ENOUGH SHADE TO DARKEN MY INSTRUMENT PANEL. ON ENTERING A TUNNEL, MY HEADLIGHTS SHOWED TO BE ON, BUT THE INSTRUMENT PANEL LIGHTS WERE NOT ON, CAUSING THE INSTRUMENT PANEL TO BE TOTALLY BLACKED OUT, AND CREATING A POTENTIAL HAZARDOUS CONDITION. THIS OCCURRED FOR NEARLY A HALF MINUTE UNTIL THE DAYLIGHT SENSOR DETERMINED IT WAS DARK LONG ENOUGH TO ACTIVATE THE DASH LIGHTS. I BROUGHT THE PROBLEM TO THE ATTENTION OF TWO FORD DEALERS, WHO WERE UNABLE TO DUPLICATE THE PROBLEM WITH THE TRUCK IN THEIR SHOP. THE THIRD DEALER I CONTACTED WAS ABLE TO VERIFY THE PROBLEM I EXPERIENCED; SPECIFICALLY, THAT WHILE THEIR TESTS SHOWED ALL SYSTEMS CHECKED OUT OKAY, DASH LIGHTS WERE INEXPLICABLY LINKED TO THE DAYLIGHT SENSOR, REGARDLESS OF WHETHER THE HEADLIGHT SWITCH WAS PLACED IN PARK, ON, OR AUTO MODE. IF THE TRUCK WAS OUTSIDE IN THE SUN, PARK AND ON SWITCH POSITIONS DISPLAYED THE EXPECTED PARKING/HEADLIGHT/TAIL LIGHT COMBINATION, BUT NOT THE DASH LIGHTS. AUTO POSITION WORKED AS EXPECTED. ON COMPARING TRUCKS SIMILAR TO MINE, ONE WITH A COMPUTER MODULE DISPLAY AND ONE WITHOUT (AS MINE IS) THE DEALER FOUND THAT THE DISPLAY-EQUIPPED TRUCK'S DASH LIGHTS CAME ON AS EXPECTED IN DAYLIGHT WHEN THE SWITCH WAS ON, BUT THE TRUCK EQUIP

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING AND EACH TIME THERE WAS A DIFFERENT SET OF CODES THAT WERE GENERATED. THE VEHICLE WAS NEVER REPAIRED. THE DEALER STATED THAT THEY WERE WORKING ON A SOFTWARE UPDATE TO BE INSTALLED IN THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THEY INFORMED THE CONTACT THAT THEY WERE CONTINUALLY WORKING ON NEW CALIBRATIONS AND CODES TO REINSTALL IN THE VEHICLE. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 8,500.

TL* THE CONTACT OWNS A 2011 FORD F-350 SUPERDUTY. WHEN ATTEMPTING TO ACCELERATE FORWARD, THE VEHICLE WOULD SHIFT GEARS, CAUSING THE VEHICLE TO BE PLACED INTO NEUTRAL INTERMITTENTLY. THE DEALER OFFERED THE CONTACT NO ASSISTANCE. THE MANUFACTURER TOOK A COMPLAINT. THE VEHICLE HAD NOT BEEN REPAIRED OR INSPECTED. THE CURRENT MILEAGE WAS 3,783 AND THE FAILURE MILEAGE WAS 3.