What owners reported
Newest filingsSteering
Filed Jul 11, 2017125,000 milesFL
WHEN GOING AROUND CURVES, HITTING SMALL BUMPS, OR STOPPING, THE FRONT END STARTS TO SHAKE VIOLENTLY. SLOWING DOWN OR STOPPING IS THE ONLY WAY TO STOP THE SHAKING. THE TRUCK HAS BEEN TAKEN TO SEVERAL REPAIR SHOPS WITH NO AVAIL. THEY CAN'T FIND ANYTHING WRONG. THIS PROBLEM IS VERY DANGEROUS. I'M GETTING SCARED TO DRIVE IT.
Tires
Filed Feb 25, 2016145,006 milesMA
TL* THE CONTACT OWNS A 2004 FORD F-350 SD EQUIPPED WITH BF GOODRICH BAJA CHAMPION ALL TERRAIN (NA) TIRES, SIZE: FT285/75/R16 (NA). WHILE DRIVING 40 MPH, THERE WAS AN ABNORMALLY LOUD POPPING NOISE THAT CAME FROM THE LOWER PART OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER, WHERE IT WAS WITNESSED THAT A REFLECTOR HAD LODGED ITSELF INTO THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE FAILED DUE TO IT BEING PUNCTURED AND WOULD NEED TO BE REPLACED. THE TIRE WAS REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 145,006 AND THE TIRE FAILURE MILEAGE WAS 60.
Tires
Filed Sep 8, 2015155,061 milesCA
BOUGHT BFG COMMERCIAL T/A TIRES FROM COSTCO LAKE ELSINORE, CA ON 05-23-2015 I WENT BACK TO COSTCO WITH A HANDLING COMPLAINT AFTER A RECENT CAMPING TRIP FIRST TIME ON THESE TIRES. WITH MY 29 FOOT TRAVEL TRAILER MY TRUCK HANDLES VERY POORLY TIRE SIDE WALLS FEEL VERY SOFT MAKES HANDLING A SERIOUS SAFETY ISSUE. TRUCK FEELS LIKE ITS WANDERING AND WHEN TRYING TO STOP THE TRAILER THE TIRES FEEL AS IF THEY ARE TRYING TO COME OF THE RIMS. MY TRUCK IS A 2004 FORD F-350 SRW TRUCK MORE THAN CAPABLE OF TOWING THIS TRAILER. THE TRUCKS MILEAGE AT THE TIME OF INSTALL WAS 154601 CURRENT MILEAGE IS 155061 SO I HAVE PUT A TOTAL OF 460 MILES ON THESE TIRES. COSTCO WOULD ONLY REBALACE AND ROTATE TIRES WITHOUT ANY OF MY SAFTEY CONCERNS ADDRESSED.
Tires
Filed Sep 8, 2015155,061 milesCA
BOUGHT BFG COMMERCIAL T/A TIRES FROM COSTCO LAKE ELSINORE, CA ON 05-23-2015 I WENT BACK TO COSTCO WITH A HANDLING COMPLAINT AFTER A RECENT CAMPING TRIP FIRST TIME ON THESE TIRES. WITH MY 29 FOOT TRAVEL TRAILER MY TRUCK HANDLES VERY POORLY TIRE SIDE WALLS FEEL VERY SOFT MAKES HANDLING A SERIOUS SAFETY ISSUE. TRUCK FEELS LIKE ITS WANDERING AND WHEN TRYING TO STOP THE TRAILER THE TIRES FEEL AS IF THEY ARE TRYING TO COME OF THE RIMS. MY TRUCK IS A 2004 FORD F-350 SRW TRUCK MORE THAN CAPABLE OF TOWING THIS TRAILER. THE TRUCKS MILEAGE AT THE TIME OF INSTALL WAS 154601 CURRENT MILEAGE IS 155061 SO I HAVE PUT A TOTAL OF 460 MILES ON THESE TIRES. COSTCO WOULD ONLY REBALACE AND ROTATE TIRES WITHOUT ANY OF MY SAFTEY CONCERNS ADDRESSED.
Tires
Filed Sep 8, 2015155,061 milesCA
BOUGHT BFG COMMERCIAL T/A TIRES FROM COSTCO LAKE ELSINORE, CA ON 05-23-2015 I WENT BACK TO COSTCO WITH A HANDLING COMPLAINT AFTER A RECENT CAMPING TRIP FIRST TIME ON THESE TIRES. WITH MY 29 FOOT TRAVEL TRAILER MY TRUCK HANDLES VERY POORLY TIRE SIDE WALLS FEEL VERY SOFT MAKES HANDLING A SERIOUS SAFETY ISSUE. TRUCK FEELS LIKE ITS WANDERING AND WHEN TRYING TO STOP THE TRAILER THE TIRES FEEL AS IF THEY ARE TRYING TO COME OF THE RIMS. MY TRUCK IS A 2004 FORD F-350 SRW TRUCK MORE THAN CAPABLE OF TOWING THIS TRAILER. THE TRUCKS MILEAGE AT THE TIME OF INSTALL WAS 154601 CURRENT MILEAGE IS 155061 SO I HAVE PUT A TOTAL OF 460 MILES ON THESE TIRES. COSTCO WOULD ONLY REBALACE AND ROTATE TIRES WITHOUT ANY OF MY SAFTEY CONCERNS ADDRESSED.
Tires
Filed Sep 8, 2015155,061 milesCA
BOUGHT BFG COMMERCIAL T/A TIRES FROM COSTCO LAKE ELSINORE, CA ON 05-23-2015 I WENT BACK TO COSTCO WITH A HANDLING COMPLAINT AFTER A RECENT CAMPING TRIP FIRST TIME ON THESE TIRES. WITH MY 29 FOOT TRAVEL TRAILER MY TRUCK HANDLES VERY POORLY TIRE SIDE WALLS FEEL VERY SOFT MAKES HANDLING A SERIOUS SAFETY ISSUE. TRUCK FEELS LIKE ITS WANDERING AND WHEN TRYING TO STOP THE TRAILER THE TIRES FEEL AS IF THEY ARE TRYING TO COME OF THE RIMS. MY TRUCK IS A 2004 FORD F-350 SRW TRUCK MORE THAN CAPABLE OF TOWING THIS TRAILER. THE TRUCKS MILEAGE AT THE TIME OF INSTALL WAS 154601 CURRENT MILEAGE IS 155061 SO I HAVE PUT A TOTAL OF 460 MILES ON THESE TIRES. COSTCO WOULD ONLY REBALACE AND ROTATE TIRES WITHOUT ANY OF MY SAFTEY CONCERNS ADDRESSED.
Tires
Filed Sep 8, 2015155,061 milesCA
BOUGHT BFG COMMERCIAL T/A TIRES FROM COSTCO LAKE ELSINORE, CA ON 05-23-2015 I WENT BACK TO COSTCO WITH A HANDLING COMPLAINT AFTER A RECENT CAMPING TRIP FIRST TIME ON THESE TIRES. WITH MY 29 FOOT TRAVEL TRAILER MY TRUCK HANDLES VERY POORLY TIRE SIDE WALLS FEEL VERY SOFT MAKES HANDLING A SERIOUS SAFETY ISSUE. TRUCK FEELS LIKE ITS WANDERING AND WHEN TRYING TO STOP THE TRAILER THE TIRES FEEL AS IF THEY ARE TRYING TO COME OF THE RIMS. MY TRUCK IS A 2004 FORD F-350 SRW TRUCK MORE THAN CAPABLE OF TOWING THIS TRAILER. THE TRUCKS MILEAGE AT THE TIME OF INSTALL WAS 154601 CURRENT MILEAGE IS 155061 SO I HAVE PUT A TOTAL OF 460 MILES ON THESE TIRES. COSTCO WOULD ONLY REBALACE AND ROTATE TIRES WITHOUT ANY OF MY SAFTEY CONCERNS ADDRESSED.
Engine
Filed Jul 5, 2015181,500 milesNC
WHILE DRIVING ON THE HIGHWAY AT AROUND 55MPH, THE TRUCK STOPPED RUNNING WITH NO PRIOR WARNING OR ANY PRIOR ISSUE. AFTER IT SHUT OFF THE TRUCK WOULD CRANK BUT NOT START. INCIDENT WAS VERY UNSAFE AS THE VEHICLE SHUT OFF AT HIGHWAY SPEEDS.
Engine
Filed Mar 19, 2015161,000 milesMN
TL* THE CONTACT OWNS A 2004 FORD F-350 SD. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE OIL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 161,000.
Engine and Engine Cooling
Filed Jan 21, 2015109,000 milesOH
THE TRUCK STARTED TO STALL ON SEVERAL OCCASIONS AS I WAS ATTEMPTING TO GET UP TO ROAD SPEED OF 55 MPH. THE TRUCK WAS LOSING SPEED, JERKING AND BLACK SMOKE COMING OUT OF THE EXHAUST. THERE WERE NO INDICATIONS OF ENGINE FAILURE TO WARN ME OF ANY PROBLEMS, IE. ENGINE LIGHT. THIS OCCURRED ON MORE THAN ONCE, CAUSING POTENTIAL TRAFFIC HAZARD. THE CAM SENSOR AND FUEL INJECTION CONTROL MODULE NEEDED TO BE REPLACED. THE REPAIR COSTS INVOLVED WERE HIGH THANK GOODNESS THERE WERE NO INJURIES OR ACCIDENTS DUE TO THE STALLING. THANK YOU,
Engine
Filed Nov 25, 2014101,000 milesTX
GETTING ON ENTRANCE RAMP I35 NORTH, F350 LOSS POWER NO ACCELERATION, SEMI TRUCK ALMOST RAN OVER US, DUE TO NO POWER, WHITE SMOKE COMING OUT THE PIPE, THEN TRUCK STALLED AND WOULD NOT RESTART. SINCE THEN THE TRUCK HAS SILVER FLAKING IN FUEL LINE HAVE REPLACED SEVERAL THINGS, STILL NOT FUNCTIONAL. HAVING SAME PROBLEMS NOW WITH F550 2006. BOTH WITH 6.0 ENGINES AND FAULT Y GAS TANKS. *TR
Electrical System
Filed Aug 27, 2014TN
TL- THE CONTACT CALLED PERTAINING TO A 2004 FORD F-350 SUPER DUTY COMPANY TRUCK. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE THE VEHICLE STALLED. THE CONTACT HAD TO WAIT A BRIEF MOMENT AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO INDICATED THAT THE FAILURE RECURRED A SECOND TIME AND THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE BUSINESS DUE TO THE FAILURE. AN INDEPENDENT MECHANIC WAS TO INSPECT AND DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V270000 (ELECTRICAL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. DYD
SteeringCrash
Filed Jun 16, 201496,000 milesHI
DRIVER WAS LEAVING BASE YARD WITH 2004 FORD F350 SD. WHILE DRIVING ON A SIDE STREET AT APPROXIMATELY 15 MPH, THERE WAS A TOTAL LOSS OF STEERING CONTROL THE VEHICLE CRASHED INTO A CHAIN LINK FENCE AS THE DRIVER WAS TRYING TO BRAKE TO A STOP. THE STEERING SECTOR SHAFT SHEARED OFF RIGHT AT THE PITMAN ARM.
Tires
Filed Apr 16, 2014131,956 milesTX
TL* THE CONTACT OWNS A 2004 FORD F-350 SD EQUIPPED WITH MICHELIN LTX MS II TIRES SIZE LT235/85 R16. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE SIDEWALLS WERE CRACKED. THE TIRES WERE TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 131,956 AND THE DOT WAS UNAVAILABLE.
Electrical System
Filed Nov 18, 2013104,000 milesGA
TRUCK WITH 6.0L DIESEL ENGINE EXPERIENCES STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART THIS HAS HAPPENED ON SEVERAL OCCASIONS. *TR
Tires
Filed Nov 14, 2013332,000 milesFL
TL* THE CONTACT OWNS A 2004 FORD F-350 SD EQUIPPED WITH BF GOODRICH RUGGED TERRAIN TIRES, SIZES LT 265/75/R16. THE CONTACT STATED THAT WHILE DRIVING 72 MPH, THE REAR DRIVER'S SIDE TIRE BLEW AND CAUSED DAMAGE TO THE REAR DRIVER'S SIDE QUARTER PANEL. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE BEFORE THE MOST RECENT FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 20,000 AND THE VEHICLE FAILURE MILEAGE WAS 332,000. THE CURRENT MILEAGE WAS 347,000. UPDATED 12/30/13*CN
Engine
Filed Aug 28, 2013150,000 milesMN
TL* THE CONTACT OWNS A 2004 FORD F-350 SD. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, WHITE SMOKE EMITTED FROM THE TAIL PIPE AT AN ALARMING RATE AND ACCELERATION POWER WAS LOST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 150,000.
Engine
Filed Jul 26, 2013150,000 milesMN
TL* THE CONTACT OWNS A 2004 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO EMIT HEAVY AMOUNTS OF SMOKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT TWO FUEL INJECTORS, TWO OIL COOLERS, AND THE EGR VALVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 157,000.
Service Brakes
Filed Jun 15, 201367,723 milesPA
I WAS LEAVING MY HOME WITH MY TRAVEL TRAILER FOR VACATION. I MADE IT TO THE FIRST TRAFFIC LIGHT AND HAD GREAT DIFFICULTY STOPPING THE VEHICLE. THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR, I NEEDED TO USE THE TRAILER BRAKES TO STOP. AFTER DRIVING VERY SLOWLY HOME I DIAGNOSED THE PROBLEM AS A FAULTY BRAKE LINE. THIS WAS NOT AN ORDINARY TYPE LINE, THIS WAS A STAINLESS STEEL LINE THAT HAD SOME TYPE OF SEALING DEVICE IN THE ENDS THAT FAILED. THERE ARE TWO MORE OF THE SAME TYPE LINES ON THE VEHICLE. I HAVE GREAT CONCERN THAT IF ONE OF THESE LINES FAILED WILL THE OTHER TWO FAIL? THIS COULD HAVE BEEN A HORRIFIC ACCIDENT HAD I NOT BEEN ABLE TO USE TRAILER BRAKES TO STOP THE VEHICLE. *TR
SteeringCrash
Filed May 13, 2013120,000 milesNY
I WAS DRIVING DOWN THE INTERSTATE WITH MY 2004 F-350 DUALLY WITH MY DUMP TRAILER ON THE BACK. I WAS HEADED DOWN A SLIGHT HILL WHEN THE STEERING WHEEL STARTED TO SHAKE. THE FRONT WHEELS STARTED TO MOVE BACK AND FORTH FROM LEFT TO RIGHT AND RIGHT TO LEFT VERY FAST BUT IN SHORT STROKES. THE SHAKING AND THE STROKES BEGAN TO GET LONGER SO THE WHEELS WERE TURNING MORE AND MORE EACH TIME THE WHEELS TURNED BACK AND FORTH.. THE SHAFT THAT COMES OF OF THE STEERING BOX THAT GOES TO THE PITMAN ARM SHEARED IN HALF. THIS CAUSED ME TO LOOSE CONTROL OF THE TRUCK BECAUSE I HAD NO STEERING. WHEN I HIT THE BRAKES THE WHEELS LOCKED COMPLETELY RIGHT, CAUSING ME TO GO OFF THE HIGHWAY, I HIT A BANK ON THE SIDE OF THE HIGHWAY HEAD ON, THEN THE TRAILER PULLED ME AROUND 180 DEGREES AND I ROLLED THE TRUCK AND TRAILER. *TR
20 of 130 complaints, reproduced as filed.