2002 Ford F-350 SD

Routine

Owners filed 124 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 4 times.

Not among the Ford F-350 SD years to avoid. Which Ford F-350 SD years to avoid →

When it fails
020k40k60k90k120k200k
64,000 milesMedian miles at failure

106 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2002 Ford F-350 SD problems

42 of the 124 complaints (34%) are about the engine.

ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling › Engine › Diesel · engine22
010
Tires13
001
Tires › Tread/Belt9
000
Electrical System9
020
Fuel System, Diesel · fuel system8
000
Engine and Engine Cooling · engine8
020
Engine and Engine Cooling › Engine · engine7
000
Vehicle Speed Control · throttle and acceleration5
102
Tires › Sidewall5
000
Unknown or Other3
000

4 safety recalls

Part 573 reports
Exterior Lighting › Brake Lights11V352000
Filed Jul 13, 201126,715 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.

Risk. NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Vehicle Speed Control09V399000
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company

Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Wheels › Hub07E106000
Filed Dec 17, 2007130,000 vehiclesFederal-Mogul Corporation

Defect. CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.

Risk. WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.

Remedy. FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.

Engine and Engine Cooling › Engine › Diesel07V553000
Filed Dec 5, 20071,176,000 vehiclesFord Motor Company

Defect. ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES, THE CAMSHAFT POSITION SENSOR LOCATED ON THE ENGINE OF THE VEHICLE MAY FUNCTION INTERMITTENTLY, POSSIBLY RESULTING IN AN ENGINE STALL.

Risk. IN THE EVENT OF AN ENGINE STALL, A CRASH COULD RESULT WITHOUT WARNING.

Remedy. DEALERS WILL INSPECT THE SENSOR AND REPLACE IT WITH AN IMPROVED CAMSHAFT POSITION SENSOR FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 29, 2007. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

All 4 campaigns on file, newest first.

What owners reported

Newest filings
EngineCrash
Filed Dec 6, 2018250,000 milesMN

IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION

Electrical System
Filed May 11, 2017142,000 milesDE

VSM HAS FAILED THIS CONTROLS THE DOOR AJAR AND POWER LOCKS. POWER LOCKS FAIL TO FUNCTION OR ARE HYPER ACTIVE (LOCKING AND UNLOCKING BY THEMSELVES). DOOR AJAR LIGHT FLASHING AND EMITTING A SOUND INDICATION A VEHICLE'S DOOR IS NOT SECURE WHILE DRIVING AFTER VEHICLE HAS WARMED UP.

Vehicle Speed Control
Filed Mar 29, 2017134,000 milesID

PERIODICALLY, WHEN SETTING THE CRUISE CONTROL AT DIFFERENT SPEEDS, IT WON'T IMMEDIATELY ENGAGE, WHICH MEANS THAT THERE IS A LOSS OF SPEED OF AROUND 5 MPH. THEN IT WILL ENGAGE, KICK DOWN A GEAR, AND ACCELERATE SUPER QUICK. SCARY IF YOU ARE NOT PREPARED.

Tires
Filed Sep 23, 2016119,500 milesCA

TRAVELING WESTBOUND ON INTERSTATE 8 JUST WEST OF CA/AZ BORDER AT 3PM PDT. WEATHER IS SUNNY WITH AMB TEMP APPROX 105 DEGREES. WITHOUT WARNING AN EXPLOSION / COMPLETE TIRE FAILURE. 2-3 SECONDS AFTER EXPLOSION TREAD COMPLETELY SEPARATES FROM TIRE. DAMAGE TO LR BODY PANEL, WHEEL WELL AND ASSOCIATED PARTS. TIRE REPLACEMENT ALONG WITH REPAIR/REPLACEMENT OF DAMAGED BODY PARTS DONE TO CORRECT PROBLEM.

Tires
Filed Sep 23, 2016119,500 milesCA

AFTER EXPERIENCING TIRE FAILURE / TREAD SEPARATION ON LR TIRE, INSPECTION OF REMAINING TIRES PERFORMED FOR SIGNS OF TREAD SEPARATION. CRACKS NOTED IN TIRE ON RR WHICH WAS PURCHASED AT THE SAME TIME AS LR BETWEEN TREAD AND SIDEWALL.

Seat Belts
Filed Apr 20, 2015120,000 milesAZ

THE FRONT PASSENGER SEAT BUCKLE RELEASES UNEXPECTEDLY. WHEN I BEGAN TO RESEARCH HOW TO REPLACE THIS COMPONENT, I DISCOVERED THAT THERE WAS AN NHTSA RECALL#01V227001, FORD RECALL# 01S21 ISSUED FOR THE SAME HAZARD. MY TRUCK WAS ASSEMBLED IN 2001 AT THE KENTUCKY PLANT BUT WHEN I CONTACTED FORD THEY EXPLAINED THAT MY TRUCK WAS NOT INCLUDED IN THE RECALL. SINCE THIS IS SUCH A SAFETY HAZARD, I AM REPORTING TO YOU SO THAT YOU MAY CONSIDER EXPANDING THE SCOPE OF THIS RECALL. ALSO, WHAT ARE THE IDENTIFYING MARKS TO DETERMINE IF I DO INDEED HAVE THE FAULTY COMPONENTS IN MY VEHICLE? THE BUCKLES ARE TRW 33012760, THE DRIVERS SIDE IS EMBOSSED WITH #343013 AND THE PASSENGER SIDE IS EMBOSSED #321013. *TR

Steering
Filed Jun 27, 2014198,000 milesMI

THE TIE ROD END AT THE PITMAN ARM SHEARED OFF SUDDENLY AT THE POINT WHERE THE BALL MEETS THE SHAFT OF THE TIE ROD CAUSING A COMPLETE LOSS OF STEERING CONTROL. THIS IS NOT A WEAR POINT AND IS NOT SOMETHING THAT COULD HAVE BEEN INSPECTED SINCE IT IS COVERED WITH A RUBBER BOOT, THE STEEL LOOKS AS IF IT FATIGUED OVER TIME LEADING TO THE SUDDEN FAILURE. LUCKILY THIS OCCURRED IN A PARKING LOT, HAD IT HAPPENED ON THE HIGHWAY SOMEONE ELSE WOULD HAVE POSSIBLY BEEN WRITING THIS. *TR

Structure › BodyCrash
Filed May 12, 2014114,254 milesFL

LEFT FRONT TIRE THREAD SEPARATED WHILE TRAVELING NORTHBOUND ON I75 AT MILE MARKER 311. SEPARATION CAUSED TRUCK TO VEER LEFT INTO THE MEDIAN GUARD RAIL AT HIGH RATE OF SPEED AND CONTINUE ALONG GUARD RAIL UNTIL STOPPED. 911 CALLED WHICH BROUGHT EMS AND FHP. AAA CALLED WHICH BROUGHT WRECKER. DRIVER AND PASSENGER SHAKEN UP WITH PASSENGER BEING TRANSPORTED TO HOSPITAL BY EMS FOR HYPERTENSION/HIGH BLOOD PRESSURE. FHP FILED REPORT, CASE #FHPC140FF039496. WRECKER REMOVED TRUCK FRONT LEFT WHEEL/TIRE FROM UNDER GUARD RAIL AND TRANSPORTED TO IMPOUND LOT. DAMAGE TO LEFT FRONT OF TRUCK AND ALONG LEFT SIDE TO REAR DUAL WHEELS; FRONT BUMPER, FRONT GRILL, BROKEN STEERING ROD, LEFT FENDER, LEFT WHEEL, LEFT SIDE OF HOOD, DRIVER'S DOOR, AND REAR PASSENGER DOOR. UNKNOWN CONDITION OF FRONT 4WD AXLE OR FRAME. *TR

Tires
Filed Sep 4, 2013NC

THIS SPECTOR TIRE JUST BLEW UP. THE TIRE SEPARATED AT THE TREAD AND SPLIT OPEN 6-8 INCHES. *JB

Suspension
Filed Sep 4, 2013256,000 milesMS

TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT WHILE DECELERATING, A LOUD BANG WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT LATER DISCOVERED THAT THE FRONT DRIVER'S SIDE LEAF SPRING WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC BUT WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 256,000.

Tires
Filed Jun 3, 2013105,500 milesMA

ALL FOUR TIRES HAVE A CONTINUOUS CUT ALL THE WAY AROUND THE SIDEWALL. BF GOODRICH LT285/75R16. *TR

EngineFire
Filed Mar 25, 2013150,000 milesKY

TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT HE PLUGGED AN ENGINE BLOCK WARMER UP FOR APPROXIMATELY 1.5 HOURS. THE CONTACT LATER HEARD A LOUD EXPLOSION AND FOUND THAT THE VEHICLE CAUGHT ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 150,000. *TR

Engine
Filed Dec 15, 201269,000 milesNY

I HAVE HAD THIS TRUCK FOR ABOUT ONE YEAR AND HAVE BLOWN FOUR SPARK PLUGS SO FAR. *TR

Fuel System, Diesel
Filed Jul 17, 2012417,247 milesOH

2002 FORD F-350, 7.3 LTR DIESEL DISPLAYED LOSS OF POWER AND SEVERE SHAKING AT LOWER RPM'S WITH A CHECK ENGINE LIGHT. TOOK TO FORD DEALER AND WAS TOLD IT WAS A DELAMINATE PROBLEM INSIDE THE FUEL TANK AND I WAS TOLD THAT THIS WOULD COST IN EXCESS OF $2800 TO REPAIR. THIS IS A SERIOUS SAFETY PROBLEM ON THE HIGHWAY AS I COULD ONLY MAINTAIN 25 MPH ( HIGHWAY MINIMUM IS 45 MPH) IN AN ATTEMPT TO FIND A SAFE PLACE TO PULL OVER. ONCE THE VEHICLE WAS SHUT DOWN FOR A SHORT TIME THE PROBLEM RESOLVED ITSELF AND I WAS ABLE TO CONTINUE ON ONLY TO HAVE THE PROBLEM REOCCUR SEVERAL MILES LATER. I NOTICED THAT THIS PROBLEM BASICALLY OCCURS WHEN UNDER LOAD AND WHEN EXTRA THROTTLE IS NEEDED. *TR

Exterior Lighting
Filed Oct 21, 2011189,000 milesKY

TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT THE BRAKE LIGHTS AND TURN SIGNALS BECAME INOPERATIVE. THE CONTACT IDENTIFIED NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:TAIL LIGHTS) AND NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:BRAKE LIGHTS) RECALLS; HOWEVER, THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 189,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.

Exterior Lighting
Filed Aug 2, 2011151,818 milesMO

TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT THE EXTERIOR LIGHTING WAS DEFECTIVE AND WOULD NOT OPERATE WHEN THE TURN SIGNALS, BLINKERS OR BRAKES WERE ENGAGED. THE VEHICLE WAS TOWED TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT ASSIST THE CONTACT WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,818 AND THE CURRENT MILEAGE WAS 171,000.

Fuel System, Diesel
Filed Jul 20, 2011CT

TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED RUST IN THE FUEL TANK BUILT UP CAUSING HER VEHICLE TO CONTINUE ACCELERATING AFTER IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE FAILURE WAS DIAGNOSED AS DELAMANINATION OF THE FUEL TANK. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR WAS TEMPORARY. THE FAILURE CONTINUED TO OCCUR. THE VIN AND MILEAGE WERE UNKNOWN.

Electrical System
Filed Jul 2, 201188,000 milesCO

RE: FORD TRUCK 4X4 F350 DIESEL. THIS IS MY 2ND COMPLAINT TO YOU IN ABOUT A YEAR FOR THE SAME PROBLEM. THERE ARE NO WARNING SIGNS, JUST FAILURE OF THE ALTERNATOR. WE HAVE A 2002 FORD F350 SUPER DUTY DIESEL, CREW CAB, 7.3L ENGINE. TODAY, WE ARE INSTALLING THE 5TH OR 6TH (WE'VE STOPPED COUNTING, BUT HAVE RECORDS) ALTERNATOR!! THIS OCCURS AT LEAST EVERY YEAR, AND WE HAVE THE OLD ALTERNATOR NOW. THIS IS BEYOND RIDICULOUS, EXPENSIVE, AND UNSAFE. IT WARRANTS A LOOK SEE BY YOU. OUR TRUCK ONLY HAS 88 THOUSAND (CAN'T SEE, THE ALTERNATOR IS OUT, BUT THIS IS APPROXIMATE) MILES. PLEASE, HELP! IF THIS WERE TO HAPPEN WHILE WE WERE GOING DOWN THE HIGHWAY, AT HIGH SPEEDS, SOMEONE COULD BE HURT OR KILLED. *TR

Electrical SystemFire
Filed May 7, 2011160,000 miles00

I HAVE A 2002 F350 FORD TRUCK, I WAS DRIVING ALONG WHEN I HEARD THIS BIG POP NOISE WITH SHAKING I STOP AND SMELLED GAS ,I SHUT IT OFF OPEN THE HOOD AND THE MOTOR WAS STARTING TO CATCH ON FIRE,NEEDLESS TO SAY THE SPARK PLUG BLEW OUT HIT THE COIL AND FUEL LINE WHICH RUPTURED IT AND CAUSED THE FIRE. IF THIS HAD BEEN MY WIFE OR ONE OF MY KIDS DRIVING IT THEY MIGHT HAVE BEEN KILLED. I THINK FORD SHOULD STEP UP AND RECALL THERE PROBLEMS THAT THEY NO THEY HAVE AND FIX THEM BEFORE SOMEBODY GETS HURT OR WORSE KILLED,THIS ISN'T RIGHT THAT THEY CAN GET AWAY WITH THIS KNOWING WHAT CAN HAPPEN,THEY SAID I CAUSED IT,HOW DID I DO THAT WHEN HUNDREDS IF NOT THOUSANDS HAVE HAD THIS SAME PROBLEM. I HOPE THAT YOU CAN DO SOMETHING ABOUT THIS BEFORE IT'S TO LATE ! THANKS THEY FIXED IT AND IT DONE IT AGAIN. *TR

Fuel System, Diesel
Filed Apr 14, 2011145,000 milesWA

TL* THE CONTACT OWNS A 2002 FORD F-350 SD DIESEL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE INJECTOR CUP WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.

Fuel System, Diesel
Filed Mar 10, 2011200,000 milesNJ

I HAVE BEEN STRANDED ON TWO OCCASIONS WITH FUEL FLOW PROBLEMS. AT HIGHWAY SPEEDS OF 50MPH TO 65 MPH THE TRUCK BEGINS TO BOG DOWN AND LOOSE SPEED. IT IS IMPERATIVE THAT YOU ATTEMPT TO GET TO THE SHOLDER BECOUSE THE TRUCKS ENGINE IS STARVED FOR FUEL AND WILL COMPLEATLY STALL IF YOU ATTEMPT TO CONTINUE. I WAS STRANDED ON THE LIE LIMPED TRUCK TO THE CROSS ISLAND PARKWAY, LIMPED OVER THROGS NECK BRIDGE, CHOKED AND STALLED ON THE CROSS BRONX, FINALLY TOWED FROM HARLEM BACK TO NJ AT 4AM. ON THE SECOND OCCASION I HAD ALREADY GONE TO SIGNIFICANT EXPENSE IN THE ATTEMPT TO MITIGATE THE PROBLEM BUT THE SAME FUEL FLOW INTERUPTION OCCURED AGAIN REQUIRING THE TRUCK TO BE TOWED. I HAD CHANGED THE FUEL FILTER ON THE ROAD WITH NO IMPROVEMENTS. SO I DID SOME RESEARCH AND PAID TO HAVE THE TANK TO MY 2002 FORD F350 7.3 LITER TURBO DIESEL DRAINED AND DROPPED. THE LIFT PUMP WAS PULLED AND LARGE QUANTITY OF A STRINGY SILVER MATALIC CHIPS WERE CLOGING THE CORSE SCREEN. THE PUMP WAS OPENED AND THE TWO INTERIOR TORPEDO SHAPED SCREENS WERE COMPLEATLY COATED IN SILVER CHIP RESIDUE. THE TANK WAS EMPTIED, FLUSHED, CLEANED AND WIPED DOWN. ALL FILTERS SOAKED AND SPRAYED WITH COMPRESSED AIR. EVERYTHING REASEMBLED, REINSTALL TANK, PUMP FUEL. THIS COMPLETE CLEANING OF THE MATALIC DEBRIS DELAMINATING OFF THE INSIDE OF THE TANK MADE THE TRUCK USABLE FOR ABOUT 800 MILES AND THEN THE EXACT SAME PROBLEM OCCURED. TOWED A SECOND TIME. DRAIN DROP TANK, FIND RENU PROVIDER. TAKE A DAY OFF WORK DRIVE TO SWAP OLD TANK FOR

Engine and Engine CoolingFire
Filed Feb 22, 2011160,000 milesGA

TL* THE CONTACT OWNS A 2002 FORD F350 SUPERDUTY. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY AND WHEN THAT FAILURE OCCURRED, HE WOULD NOTICE SMOKE COMING FROM THE ENGINE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 164,000 AND THE FAILURE MILEAGE WAS 160,000.

Vehicle Speed Control
Filed Sep 15, 2010170,000 milesNE

TL* THE CONTACT OWNS A 2002 FORD F350SD . WHILE DRIVING APPROXIMATELY 50 MPH UP A HILL, THE VEHICLE WOULD PERFORM AS IF IT WERE IN NEUTRAL. THE CONTACT WOULD PRESS ON THE ACCELERATOR PEDAL AND THE VEHICLE WOULD NOT ACCELERATE. WHEN THE VEHICLE FINALLY REACHED THE TOP OF THE HILL AND IS ON A FLAT SURFACE,THE ACCELERATOR WILL ENGAGE . THE DEALER HAD BEEN CONTACTED AND THEY STATED THEY WOULD HAVE TO DIAGNOSE THE VEHICLE . THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 170000 AND THE CURRENT MILEAGE WAS 175000.

Fuel System, Diesel › Storage › Tank Assembly
Filed Aug 6, 201039,246 milesCT

TL* THE CONTACT OWNS A 2002 FORD F350 SD. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED. AFTER DRIVING A VERY SHORT DISTANCE, THE VEHICLE WOULD NOT ACCELERATE PAST 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP, FILTERS, FUEL TANK AND EIGHT FUEL INJECTORS WOULD NEED TO BE REPLACED BECAUSE THE FUEL TANK WAS RUSTED. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER ADVISED THE FAILURE OCCURRED BECAUSE THE CONTACT FAILED TO KEEP THE FUEL TANK FULL. THE FAILURE MILEAGE WAS 39,246 AND THE CURRENT MILEAGE WAS APPROXIMATELY 50,102.

Tires
Filed Jun 6, 2010104,000 milesFL

I AM WRITING TO REPORT A TIRE DEFECT AND A RESULTANT ACCIDENT, ALTHOUGH THERE WAS NO BODILY INJURY TO MYSELF OR TWO YOUNG GRANDSONS I HAD APPROXIMATELY $2,000 DOLLARS WORTH OF DAMAGE TO MY VEHICLE. THANKFULLY I HAD THE PRESENCE OF MIND TO SAFELY NAVIGATE THE VEHICLE TO THE SIDE OF THE INTERSTATE. *TR

Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Apr 19, 201060,400 milesOH

TL*THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN REVERSE WITH A FIFTH WHEEL ATTACHED TO THE VEHICLE. THE POWER STEERING HOSE RUPTURED CAUSING THE VEHICLE TO LOOSE POWER STEERING AND BRAKE FAILURE. THE GEAR SELECTOR WAS SHIFTED INTO NEUTRAL, AND THEN INTO THE PARK POSITION IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT WHEN THE POWER STEERING LINE RUPTURED, THE BRAKES DISENGAGED. THE POWER STEERING HOSES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHICH THERE WAS NO RESOLUTION. THE FAILURE MILEAGE WAS 60,400.

Unknown or Other
Filed Mar 8, 2010DC

2002 FORD F350. CONSUMER REQUEST ADDITIONAL INFORMATION ON COMPLAINTS FOR VEHICLE IN REGARDS TO MOVING SPONTANEOUSLY FROM PARK TO REVERSE. *TGW

Engine and Engine Cooling › Engine
Filed Feb 23, 2010100,000 milesMN

TL*THE CONTACT OWNS A 2002 FORD F350 SD. THE CONTACT STATED THAT THE CAM SHAFT SENSOR HAS FAILED THREE TIMES AFTER BEING REPLACED. THE ENGINE REMAINED IDLE BUT THERE WAS NO POWER AND THE VEHICLE FAILED TO MOVE FORWARD. AFTER THE SENSOR WAS REPLACED THE VEHICLE FUNCTIONED NORMALLY FOR AT LEAST SEVEN MONTHS. THE DEALER STATED THAT THEY WERE NOT GOING TO REPLACE THE SENSOR AGAIN SINCE THEY ARE NOT SURE WHAT SHOULD BE REPAIRED. THE DEALER ALSO STATED THAT BECAUSE THE SENSOR HAD TO BE REPLACED SO MANY TIMES, IT MAY NOT HAVE CAUSED THE FAILURE TO OCCUR. THE FAILURE MILEAGE WAS 100,000 THE CURRENT MILEAGE IS 250,000.

Service Brakes, Hydraulic
Filed Jan 22, 201064,000 milesWV

TL*THE CONTACT OWNS A 2002 FORD F350 DIESEL ENGINE VEHICLE. HE STATED THAT THE REAR BRAKES WOULD NOT LOCK BUT WOULD STICK WHILE BRAKING AT 40 MPH. HE ALSO STATED THAT THE VEHICLE WOULD FEEL AS IF IT WERE PULLING FROM SIDE TO SIDE. THE DEALER REPLACED THE REAR AND FRONTAL DISC BRAKES. THE CONTACT MADE REPAIRS TO THE REAR CALIPER. HE ALSO FELT THAT THE BRAKE LINE MAY HAVE BEEN THE CAUSE OF THE FAILURE. TO DATE, THE FAILURE PERSISTS. THE FAILURE AND CURRENT MILEAGES WERE UNDER 64,000. UPDATED 4/28/10 *CN UPDATED 05/06/10.*JB

Engine and Engine Cooling
Filed Jan 20, 2010170,000 milesCT

I HAVE A 2002 FOR F350 SUPERDUTY, I FIRST HAD A SPARK PLUG BLOW OUT ALMOST A YEAR AGO ON CYLINDER 1 IT WAS A LOUD POP THEN FLUTTERING SOUND WITH REDUCED POWER, A SMELL LIKE BURNING OIL- GAS, I WAS GOING DOWN THE HIGH WAY WHEN IT HAPPENED & WAS UNABLE TO STOP IMMEDIATELY, BUT WHEN I DID GO UNDER THE HOOD THE SPARK PLUG WAS JAMMED UNDER THE FUEL LINE FOR THE INJECTORS & I STILL SMELLED A FAINT ODER OF GAS, THE COIL WAS ARCHING ON THE METAL TUBING ABOVE THE SPARK PLUG. I FIGURED IT WAS THE FAULT OF MY MECHANIC WHEN HE REPLACED THE SPARK PLUGS, ONE YEAR EARLIER, MAYBE HE STRIPED THE THING OR SOMETHING. I FIXED THE PROBLEM WITH A HELI COIL EVERYTHING WAS FINE FOR A FEW MONTHS THEN IT HAPPENED AGAIN WITH THE SAME PLUG I AGAIN FIXED IT MAKING SURE TO TIGHTEN THE PLUG DOWN GOOD, THREE MONTHS LATER THE SAME THING SO I AGAIN FIXED IT EACH TIME HAVING TO PURCHASE A NEW COIL. NOW YEAR AFTER THE FIRST INCIDENT 2 YEARS SINCE THE PLUGS WERE INSTALLED, CYLINDER 2 JUST BLEW OUT A PLUG AND DESTROYED ITS COIL, SO I BEGAN TO THINK THERES SOMETHING GOING ON HERE, SOMETHINGS WRONG!, & LOOKED ON LINE FOR THE ANSWER. THERE ARE HUNDREDS OF COMPLAINTS, AND NO ONE IS DOING ANYTHING ABOUT IT! THIS IS THE FOURTH TIME IN A YEAR THIS HAS HAPPENED! & I'M FED UP! I HAVE THE SPARK PLUG & COIL FROM THIS LAST. I BELIEVE THIS IS A HAZARD, WITH GAS BEING FED TO THE CYLINDER AND THE COIL ARCHING ON THE METAL AROUND IT, ITS ONLY A MATTER OF TIME BEFORE A TRUCK EXPLODES, OR HAS AN ACCIDENT & SOMEONE DIES! *TR

Fuel System, Diesel › Storage › Tank Assembly
Filed Dec 15, 2009226,000 milesIL

THE CONTACT HAS A 2005 FORD F-350 THAT HAS A 40 GALLON TANK. THE CONTACT STATED THAT THE PLACTIC LINER PLACED IN THE TANK HAS BEEN EATIN THROUGH BY THE DEISEL FUEL PLACED IN THE TANK. THIS IS THE SECOND TIME THE CONTACT HAS HAD TO REPLACE THE FEUL TANK AND THE CONTACT WAS TOLD THIS IS A CHRONIC PROBLEM. THE LEINER IS CLOGGING THE THE FUEL INTAKE VALVE AND CAUSING THE VEHICLE TO STALL. 226000AT TIME OF INCIDENT 226500

Suspension › Front
Filed Oct 29, 200990,000 milesCA

MY TRUCK WOBBLES BETWEEN 40MPH-45MPH. REPLACED TIRES, REPLACED SHOCKS. HAD TRUCK CHECKED OUT AND PEP BOYS SAID EVERYTHING IS FINE. THE SAID I COULD REPLACE APPROXIMATELY 1300.00 IN PARTS AND LABORS BUT NO GUARANTEE IT WILL STOP SHAKING. *TR

Electrical System
Filed Sep 12, 2009898,934 milesCT

FUSE #48 WILL BLOW WHEN ENGAGING OVERDRIVE BUTTON ON GEAR SHIFT LEVER. WITH BLOWN FUSE VEHICLE WILL ONLY IDLE, LEAVING VEHICLE POWERLESS ON HIGHWAY. OCCURS PERIODICALLY, DEPENDING ON USAGE OF OVERDRIVE BUTTON. TO DATE THE SOURCE OF PROBLEM CAUSING THE FUSE TO BLOW HAS NOT BEEN LOCATED. *TR

Steering
Filed Sep 7, 200980,000 milesNH

I HIT A BUMP WITH A 2002 FORD F-350 YOU COULD BARELY KEEP THE TRUCK ON THE ROAD, DARTING BACK AND FORTH, VERY DANGEROUS HAD TO PULL OVER SEVERAL TIMES TILL IT STRAIGHT OUT THIS HAS HAPPEN A FEW TIMES. I HAVE SEEN MANY COMPLAINT ABOUT THIS FORD SHOULD DO SOMETHING BEFORE SOMEONE GETS KILLED. *TR

Tires
Filed Aug 9, 20099,800 milesNV

MY RIGHT FRONT TIRE RUPTURED WHILE TRAVELING NORTH, ON I-15 ABOUT 5 TO 10 MILES SOUTH OF PAYSON, UTAH. THE TRUCK WAS A 2002 FORD F350 SUPERDUTY AND THESE WERE THE ORIGINAL TIRES. I WAS GOING ABOUT 65-70 MPH WHEN THE TIRE BURST AND WAS LUCKY TO KEEP CONTROL OF THE VEHICLE. THE TIRE TORE APART AND CAUSED ABOUT $2800 WORTH OF BODY DAMAGE TO THE FRONT END. IT HAS NOW BEEN REPAIRED BY GREINER FORD IN CASPER, WYO. WHILE THE TRUCK WAS A 2002, IT HAD LESS THAN 10,000 MILES ON THE TRUCK AND THE TIRES. THE TREAD DEPTH WAS STILL EXCELLENT. THE FACTORY EQUIPPED TIRES ARE THE FIRESTONE STEELTEX A/T SIZE LT265, 75R16. IF THE TRUCK HAD ROLLED OVER THIS ACCIDENT COULD HAVE BEEN FATAL. *TR

Air BagsCrash1 injured
Filed Mar 12, 2009140,000 milesNE

TL*THE CONTACT OWNS A 2002 FORD F-350 SD. WHILE DRIVING BETWEEN 60-70 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE VIBRATED VIOLENTLY. THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR THE IDENTICAL FAILURE, BUT WITH NO RESOLUTIONS. RECENTLY, THE VEHICLE TURNED ONTO TWO WHEELS AFTER EXHIBITING THE VIOLENT VIBRATION. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED AND COMPLETELY DESTROYED. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS UNKNOWN. 4/01/09 *NJ UPDATED 04/06/09.*JB

Engine and Engine Cooling
Filed Dec 24, 2008WI

TRUCK WAS LOSING POWER- THEN OIL BEGAN TO LEAK- OIL LEAK BECAME WORSE. TOOK TO MECHANIC. NEEDED TO REPLACE O RING AND TURBO!! *TR

Fuel System, Diesel
Filed Dec 18, 200868,000 milesCT

MY FORD F350 POWERSTROKE DIESEL TRUCK BEGAN HAVING PROBLEMS IN MARCH 2008. THERE WAS LOSS OF POWER, HESITATION AND STALLING. FUEL FILTER WAS REPLACED TWICE AND FUEL PUMP WAS REPLACED. FUEL PUMP STILL SCREAMS LIKE IT IS STARVING FOR FUEL WHEN THIS PROBLEM OCCURS. THE TRUCK LETS OUT THICK WHITE SMOKE BEFORE IT STALLS. I JUST RECENTLY LOOKED IN TANK AND NOTICED SILVER FLAKES CLOGGED IN SENDING UNIT WHICH I BELIEVE IS DELAMINATION OF INTERIOR OF TANK AS OTHERS HAVE DESCRIBED. I HAVE CLEANED IT OUT TWICE NOW IN 2 WEEKS. *TR

Electrical System
Filed Dec 5, 200841,385 milesUT

SHIFTING THE TRANSMISSION, FUSE BLOWN, EVERY TIME TRUCK WAS DRIVEN,LOOSE INSTRUMENT PANEL, TACK, SPEEDOMETER, GAS PEDAL VEHICLE WILL NOT MOVE, REPLACED SHIFT LEVER AND WIRING HARNESS. I ASKED FOR THE OLD PARTS, THEY HAD THROWN THEM AWAY. *TR

Tires1 injured
Filed Aug 19, 2008154,000 milesIN

TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. THE VEHICLE HAS FIRESTONE LT26575R16 TIRES. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER'S SIDE TIRE EXPLODED AND SHATTERED INTO PIECES WITHOUT WARNING. THE DRIVER WAS INJURED AND A POLICE REPORT WAS FILED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 154,000.

Engine and Engine Cooling › Engine › DieselFire
Filed Aug 14, 200843,000 milesIA

2002 FORD F350 SUPER DUTY QUAD CAB LE 7.3L DIESEL PARKED IN MY BACK YARD WITH THE ENGINE BLOCK HEATER PLUGGED IN. I HEARD AN EXPLOSION AND LOOKED OUT THE WINDOW. MY TRUCK WAS BURNING FROM UNDER THE HOOD. THE WHOLE FRONT END WAS ON FIRE. THE GRILL, BUMPER RUBBER, HEADLIGHTS AND INTERCOOLER BURNED AWAY. WHEN THE FIRE DEPARTMENT FINALLY PUT IT OUT YOU COULD SEE THAT ALL THE RUBBER, PLASTIC, WIRING AND BATTERIES WERE COMPLETELY BURNED AWAY. *TR

Vehicle Speed Control
Filed Jul 25, 200850,000 milesFL

TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. WHILE DRIVING AT ANY SPEED, THE VEHICLE SPEED CONTROL WILL ACTIVATE ON ITS OWN. THE ONLY WAY TO DEACTIVATE THE CRUISE CONTROL IS TO STAND ON THE BRAKE PEDAL AND PRESS THE OFF SWITCH. THE FAILURE OCCURRED INTERMITTENTLY, WHICH ALMOST CAUSED A CRASH. THE CONTACT'S WIFE HAS BEEN ABLE TO SHUT OFF THE CRUISE CONTROL BEFORE CRASHING INTO ANYONE. THE DEALER ATTEMPTED TO REPAIR THE FAILURE, BUT WAS UNSUCCESSFUL. THE VEHICLE HAS BEEN TO THE DEALER ON APPROXIMATELY SIX OCCASIONS, BUT THERE IS NO REMEDY. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 70,000.

Tires
Filed Jul 3, 200830,000 milesMD

ON JUNE 12, 2008 WE WERE DRIVING UP ROUTE 301 NORTH JUST AFTER THE RT. 50 SPLIT WHEN THERE WAS A BLOW OUT ON THE LEFT FRONT TIRE ON OUR TRUCK. IT WAS FRIGHTENING AND I WAS BARELY ABLE TO CONTROL THE TRUCK AND GET TO THE BREAK DOWN LANE. I OBSERVED A PORTION OF THE TIRE FLYING OFF TO MY LEFT. WE CALLED THE MD STATE HIGHWAY PATROL AND AN OFFICER RESPONDED AND EXAMINED THE WHEEL AND REMAINDER OF THE TIRE. THIS WAS A CLASSIC CASE OF TREAD SEPARATION AND THERE WAS OVER $2000 OF DAMAGE TO THE LEFT FRONT FENDER, BUMPER AND RUNNING BOARD OF THE TRUCK. GEICO HANDLED THE INSURANCE CLAIM AND THE TRUCK HAS BEEN REPAIRED. ALL OF THE TIRES ON THE TRUCK AT THAT TIME WERE GENERAL GRABBER TR, LT 235/85R16, DK-6559 32628 *TR

Seat Belts
Filed Jun 29, 200883,000 milesCO

THE SHORT END OF MY DRIVER SIDE SEAT BELT BROKE. *TR

Vehicle Speed ControlCrash2 injured
Filed May 27, 2008185,992 milesOH

OUR 2002 F-350 CRUISE CONTROL ENGAGED ITSELF AND WENT TO FULL THROTTLE WHILE WE WERE STOPPED. A FOUR CAR FENDER BENDER WAS THE RESULT. HAD THIS HAPPENED AT HIGHER SPEED, IT COULD HAVE BEEN CONSIDERABLY MORE SERIOUS. THE CRUISE CONTROL TOOK OVER CONTROL OF THE VEHICLE!! *TR

Unknown or Other
Filed May 5, 200860,000 milesNH

RUSTED OIL PAN ON A 1995 FORD F-150, SO I TRADED IT AND BOUGHT A F-350 2002 AND IT HAS THE SAME PROBLEM? ALONG WITH PLENTY OF OTHERS? AT THIS TIME NOTHING HAS BEEN DONE TO FIX THE PROBLEM, WORKING ON THAT

Engine and Engine CoolingFire
Filed Mar 23, 200860,000 milesMI

ON THE MORNING OF SATURDAY MARCH 22, 2008. MY 2002 FORD F350 SUPER DUTY ENGINE CAUGHT ON FIRE WHILE SITTING IN MY DRIVEWAY. IT WAS SITTING FOR ROUGHLY 10 HRS. WHEN IT STARTED ON FIRE. VEHICLE IS DESTROYED AND DID SOME DAMAGE TO MY HOUSE, BUT THANKFULLY NO ONE WAS HURT. *TR

Engine and Engine Cooling › Engine › Diesel
Filed Mar 17, 2008AK

TL*THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR THE ENGINE AND ENGINE COOLING: ENGINE: DIESEL (NHTSA CAMPAIGN ID 07V553000). THE MANUFACTURER STATED THAT THEY WOULD NOT REIMBURSE THE COST TO HAVE THE VEHICLE SHIPPIED TO THE DEALER. THE CONTACT FELT THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR SHIPPING COST. THE CURRRENT MILEAGE WAS 62,000 AND THERE HAD BEEN NO FAILURE TO DATE UPDATED 04-09-08 *BF

Tires
Filed Mar 17, 2008CA

I FIRST BOUGHT PRO COMP TIRES A COUPLE OF YEARS A GO. WITHIN TEN THOUSAND MILES I HAD A BULGE ON ONE TIRE AND A VIBRATION AT 55 MPH AND OVER. I TOOK THE TRUCK INTO 4WHEEL PARTS AS THAT IS WHERE THEY WERE PURCHASED. I HAD TWO BAD TIRES ACCORDING TO THEM AND THEY REPLACED THEM WHICH COST ME APPROXIMATELY $200. AFTER A TRIP TO ARIZONA AND LESS THAN 7000 MILES I STARTED HAVING A VIBRATION PROBLEM AGAIN. TOOK BACK TO 4WHEEL PARTS AND THEY SAID ONE WAS COMING APART AND ONE WAS OUT OF BALANCE. IT COST ME $150 THIS TIME. I TOLD THEM THAT THE COST WERE INAPROPRIATE AS PRO COMP IS A COMPANY THAT THEY OWN. TOLD ME THAT I WOULD HAVE TO TAKE IT UP WITH PRO COMP. THESE TIRES ARE A DANGER TO THE PUBLIC AND MOST IMPORTANTLY THE ONES THAT BUY THEM. MY TIRES ARE E RATED FOR MY TRUCK AND HAVE NEVER HAD A PROBLEM WITH BIG O TIRES OR BFGS. MY TIRES ARE ALWAYS IN GOOD SHAPE AS I TOW A FIFTH WHEEL. LOOK INTO THIS MATTER PLEASE. I WILL BE REPLACING MINE AS SOON AS I HAVE THE MONEY AND JUST WILL EAT THE COST AS SAFETY IS THE MOST IMPORTANT FOR ME AND MY FAMILY ALONG WITH THE PUBLIC THAT I SERVE. I DO NOT HAVE THE TIRES AS 4WHEEL PARTS HAS KEPT THEM. *TR

Engine and Engine Cooling
Filed Mar 13, 200840,000 milesCA

MY HUSBAND AND I BOUGHT A NEW F350 FORD LARIAT TRUCK IN THE FALL OF 2002 FOR $42,000. WE STILL HAD IT IN THE SUMMER OF 2007 WHEN IT SUDDENLY STOPPED DEAD IN THE MIDDLE OF THE HIGHWAY, STALLED ON A REMOTE STRETCH OF ROAD. MY HUSBAND WAS ALONE AT THE TIME, AND HE WAS ABOUT 8 MILES FROM ANY HOUSE OR STORE, SO HE WALKED FOR HELP AT 8:30 PM. HE WAS ABLE TO GET A TOW TRUCK TO PICK HIM UP, BRING HIM HOME AT 1 AM, AND DELIVER THE TRUCK TO THE NEAREST FORD DEALER. THE COST OF THE TOW WAS OVER $300.00. THE NEXT DAY HE WAS UNABLE TO GET TO WORK DUE TO NO VEHICLE. WE CONTACTED THE DEALER AND IT TOOK THEM THE ENTIRE DAY TO CONTACT US BACK. THEY HAD NO DIAGNOSIS, BUT SUSPECTED IT HAD TO DO WITH A LOCKOUT DEVICE WHICH WOULD REQUIRE THE VALVE COVERS BE REMOVED AND AROUND $700.00 IN SERVICE COSTS. THEY DID CHARGE US A DIAGNOSTIC FEE WHICH WAS AROUND $80.00 - $90.00. I HAD LOOKED ON THE INTERNET AND KEPT FINDING REFERENCES TO A CAMSHAFT POSITIONING SENSOR WITH THE SAME SYMPTOM OF SUDDEN STALLING. I ASKED THE SERVICE TECHNICIAN IF THAT COULD BE THE PROBLEM AND HE SAID IT WAS VERY UNLIKELY; IN FACT I THINK HE CLAIMED HE WAS UNAWARE OF A CPS ISSUE AT ALL. THE TRUCK WAS RUNNING SO WE PICKED IT UP FROM THE DEALERSHIP, AND IT STALLED AGAIN ON OUR WAY HOME. SO WE HAD THE TRUCK TOWED TO ANOTHER DEALER, A DISTANCE OF 80 MILES AND A COST OF ANOTHER $150.00. I DISCUSSED REPLACING THE CPS WITH THE SERVICE TECHNICIAN THERE AND HE SAID IT WAS RELATIVELY INEXPENSIVE AND A GOOD FIRST ATTEMPT TO ISOLATE THE PR

Complaints 1-50 of 124, newest first, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20268700Routine
202514710Do not drive
202445320Routine
2023411500Do not drive
20221141710Do not drive
2021981540Do not drive
20201891630Routine
20194671260Above average
20182051050Above average
20175751460Above average
2016209440Above average
2015208470Above average
20147500Routine
201391000Routine
2012291000Routine
201143800Routine
201050710Routine
200919500Routine
2008101140Routine
200725200Routine
2006127211Fatalities reported
2005217481Fatalities reported
2004130320Routine
2003132520Routine
2002 — this page124480Routine
20011583120Routine
2000157370Routine
1999142330Routine
19983110Routine
19973210Routine
19960100Routine
19952100Routine
19940100Routine
19930100Routine

Compare every F-350 SD year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 13, 2011. Source: NHTSA Office of Defects Investigation.