What owners reported
Newest filingsFiled Dec 6, 2018250,000 milesMN
IMPROPER PROTECTION OF THE OIL PAN TO ELEMENTS CAUSES METAL PAN TO ROT PREMATURELY GEAR BOX FOR STEEERING NOT DESIGNED PROPERLY FOR THE WEIGHT CLASS OF TRUCK CONSTANTLY BREAKING CAUSING SLOPPY STEERING AND LOSS OF CONTROL 2 LEAF SPRINGS ON FRONT END ARE ONLY RATED TO A WEIGHT OF 1950LBS FOR A 1 TON TRUCK THAT WEIGHS ALMOST 9,000 POUNDS CAUSING SPRINGS TO BREAK OR WEAR PREMATURELY UNLESS YOU PAY FORD 2,000-5,000 DOLLARS TO OUR GRADE THE SUSPENSION
Filed May 11, 2017142,000 milesDE
VSM HAS FAILED THIS CONTROLS THE DOOR AJAR AND POWER LOCKS. POWER LOCKS FAIL TO FUNCTION OR ARE HYPER ACTIVE (LOCKING AND UNLOCKING BY THEMSELVES). DOOR AJAR LIGHT FLASHING AND EMITTING A SOUND INDICATION A VEHICLE'S DOOR IS NOT SECURE WHILE DRIVING AFTER VEHICLE HAS WARMED UP.
Filed Mar 29, 2017134,000 milesID
PERIODICALLY, WHEN SETTING THE CRUISE CONTROL AT DIFFERENT SPEEDS, IT WON'T IMMEDIATELY ENGAGE, WHICH MEANS THAT THERE IS A LOSS OF SPEED OF AROUND 5 MPH. THEN IT WILL ENGAGE, KICK DOWN A GEAR, AND ACCELERATE SUPER QUICK. SCARY IF YOU ARE NOT PREPARED.
Filed Sep 23, 2016119,500 milesCA
TRAVELING WESTBOUND ON INTERSTATE 8 JUST WEST OF CA/AZ BORDER AT 3PM PDT. WEATHER IS SUNNY WITH AMB TEMP APPROX 105 DEGREES. WITHOUT WARNING AN EXPLOSION / COMPLETE TIRE FAILURE. 2-3 SECONDS AFTER EXPLOSION TREAD COMPLETELY SEPARATES FROM TIRE. DAMAGE TO LR BODY PANEL, WHEEL WELL AND ASSOCIATED PARTS. TIRE REPLACEMENT ALONG WITH REPAIR/REPLACEMENT OF DAMAGED BODY PARTS DONE TO CORRECT PROBLEM.
Filed Sep 23, 2016119,500 milesCA
AFTER EXPERIENCING TIRE FAILURE / TREAD SEPARATION ON LR TIRE, INSPECTION OF REMAINING TIRES PERFORMED FOR SIGNS OF TREAD SEPARATION. CRACKS NOTED IN TIRE ON RR WHICH WAS PURCHASED AT THE SAME TIME AS LR BETWEEN TREAD AND SIDEWALL.
Filed Apr 20, 2015120,000 milesAZ
THE FRONT PASSENGER SEAT BUCKLE RELEASES UNEXPECTEDLY. WHEN I BEGAN TO RESEARCH HOW TO REPLACE THIS COMPONENT, I DISCOVERED THAT THERE WAS AN NHTSA RECALL#01V227001, FORD RECALL# 01S21 ISSUED FOR THE SAME HAZARD. MY TRUCK WAS ASSEMBLED IN 2001 AT THE KENTUCKY PLANT BUT WHEN I CONTACTED FORD THEY EXPLAINED THAT MY TRUCK WAS NOT INCLUDED IN THE RECALL. SINCE THIS IS SUCH A SAFETY HAZARD, I AM REPORTING TO YOU SO THAT YOU MAY CONSIDER EXPANDING THE SCOPE OF THIS RECALL. ALSO, WHAT ARE THE IDENTIFYING MARKS TO DETERMINE IF I DO INDEED HAVE THE FAULTY COMPONENTS IN MY VEHICLE? THE BUCKLES ARE TRW 33012760, THE DRIVERS SIDE IS EMBOSSED WITH #343013 AND THE PASSENGER SIDE IS EMBOSSED #321013. *TR
Filed Jun 27, 2014198,000 milesMI
THE TIE ROD END AT THE PITMAN ARM SHEARED OFF SUDDENLY AT THE POINT WHERE THE BALL MEETS THE SHAFT OF THE TIE ROD CAUSING A COMPLETE LOSS OF STEERING CONTROL. THIS IS NOT A WEAR POINT AND IS NOT SOMETHING THAT COULD HAVE BEEN INSPECTED SINCE IT IS COVERED WITH A RUBBER BOOT, THE STEEL LOOKS AS IF IT FATIGUED OVER TIME LEADING TO THE SUDDEN FAILURE. LUCKILY THIS OCCURRED IN A PARKING LOT, HAD IT HAPPENED ON THE HIGHWAY SOMEONE ELSE WOULD HAVE POSSIBLY BEEN WRITING THIS. *TR
Filed May 12, 2014114,254 milesFL
LEFT FRONT TIRE THREAD SEPARATED WHILE TRAVELING NORTHBOUND ON I75 AT MILE MARKER 311. SEPARATION CAUSED TRUCK TO VEER LEFT INTO THE MEDIAN GUARD RAIL AT HIGH RATE OF SPEED AND CONTINUE ALONG GUARD RAIL UNTIL STOPPED. 911 CALLED WHICH BROUGHT EMS AND FHP. AAA CALLED WHICH BROUGHT WRECKER. DRIVER AND PASSENGER SHAKEN UP WITH PASSENGER BEING TRANSPORTED TO HOSPITAL BY EMS FOR HYPERTENSION/HIGH BLOOD PRESSURE. FHP FILED REPORT, CASE #FHPC140FF039496. WRECKER REMOVED TRUCK FRONT LEFT WHEEL/TIRE FROM UNDER GUARD RAIL AND TRANSPORTED TO IMPOUND LOT. DAMAGE TO LEFT FRONT OF TRUCK AND ALONG LEFT SIDE TO REAR DUAL WHEELS; FRONT BUMPER, FRONT GRILL, BROKEN STEERING ROD, LEFT FENDER, LEFT WHEEL, LEFT SIDE OF HOOD, DRIVER'S DOOR, AND REAR PASSENGER DOOR. UNKNOWN CONDITION OF FRONT 4WD AXLE OR FRAME. *TR
Filed Sep 4, 2013NC
THIS SPECTOR TIRE JUST BLEW UP. THE TIRE SEPARATED AT THE TREAD AND SPLIT OPEN 6-8 INCHES. *JB
Filed Sep 4, 2013256,000 milesMS
TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT WHILE DECELERATING, A LOUD BANG WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT LATER DISCOVERED THAT THE FRONT DRIVER'S SIDE LEAF SPRING WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC BUT WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 256,000.
Filed Jun 3, 2013105,500 milesMA
ALL FOUR TIRES HAVE A CONTINUOUS CUT ALL THE WAY AROUND THE SIDEWALL. BF GOODRICH LT285/75R16. *TR
Filed Mar 25, 2013150,000 milesKY
TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT HE PLUGGED AN ENGINE BLOCK WARMER UP FOR APPROXIMATELY 1.5 HOURS. THE CONTACT LATER HEARD A LOUD EXPLOSION AND FOUND THAT THE VEHICLE CAUGHT ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 150,000. *TR
Filed Dec 15, 201269,000 milesNY
I HAVE HAD THIS TRUCK FOR ABOUT ONE YEAR AND HAVE BLOWN FOUR SPARK PLUGS SO FAR. *TR
Filed Jul 17, 2012417,247 milesOH
2002 FORD F-350, 7.3 LTR DIESEL DISPLAYED LOSS OF POWER AND SEVERE SHAKING AT LOWER RPM'S WITH A CHECK ENGINE LIGHT. TOOK TO FORD DEALER AND WAS TOLD IT WAS A DELAMINATE PROBLEM INSIDE THE FUEL TANK AND I WAS TOLD THAT THIS WOULD COST IN EXCESS OF $2800 TO REPAIR. THIS IS A SERIOUS SAFETY PROBLEM ON THE HIGHWAY AS I COULD ONLY MAINTAIN 25 MPH ( HIGHWAY MINIMUM IS 45 MPH) IN AN ATTEMPT TO FIND A SAFE PLACE TO PULL OVER. ONCE THE VEHICLE WAS SHUT DOWN FOR A SHORT TIME THE PROBLEM RESOLVED ITSELF AND I WAS ABLE TO CONTINUE ON ONLY TO HAVE THE PROBLEM REOCCUR SEVERAL MILES LATER. I NOTICED THAT THIS PROBLEM BASICALLY OCCURS WHEN UNDER LOAD AND WHEN EXTRA THROTTLE IS NEEDED. *TR
Filed Oct 21, 2011189,000 milesKY
TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT THE BRAKE LIGHTS AND TURN SIGNALS BECAME INOPERATIVE. THE CONTACT IDENTIFIED NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:TAIL LIGHTS) AND NHTSA CAMPAIGN ID NUMBER: 11V352000 (EXTERIOR LIGHTING:BRAKE LIGHTS) RECALLS; HOWEVER, THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 189,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
Filed Aug 2, 2011151,818 milesMO
TL* THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT STATED THAT THE EXTERIOR LIGHTING WAS DEFECTIVE AND WOULD NOT OPERATE WHEN THE TURN SIGNALS, BLINKERS OR BRAKES WERE ENGAGED. THE VEHICLE WAS TOWED TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT ASSIST THE CONTACT WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,818 AND THE CURRENT MILEAGE WAS 171,000.
Filed Jul 20, 2011CT
TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED RUST IN THE FUEL TANK BUILT UP CAUSING HER VEHICLE TO CONTINUE ACCELERATING AFTER IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE FAILURE WAS DIAGNOSED AS DELAMANINATION OF THE FUEL TANK. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR WAS TEMPORARY. THE FAILURE CONTINUED TO OCCUR. THE VIN AND MILEAGE WERE UNKNOWN.
Filed Jul 2, 201188,000 milesCO
RE: FORD TRUCK 4X4 F350 DIESEL. THIS IS MY 2ND COMPLAINT TO YOU IN ABOUT A YEAR FOR THE SAME PROBLEM. THERE ARE NO WARNING SIGNS, JUST FAILURE OF THE ALTERNATOR. WE HAVE A 2002 FORD F350 SUPER DUTY DIESEL, CREW CAB, 7.3L ENGINE. TODAY, WE ARE INSTALLING THE 5TH OR 6TH (WE'VE STOPPED COUNTING, BUT HAVE RECORDS) ALTERNATOR!! THIS OCCURS AT LEAST EVERY YEAR, AND WE HAVE THE OLD ALTERNATOR NOW. THIS IS BEYOND RIDICULOUS, EXPENSIVE, AND UNSAFE. IT WARRANTS A LOOK SEE BY YOU. OUR TRUCK ONLY HAS 88 THOUSAND (CAN'T SEE, THE ALTERNATOR IS OUT, BUT THIS IS APPROXIMATE) MILES. PLEASE, HELP! IF THIS WERE TO HAPPEN WHILE WE WERE GOING DOWN THE HIGHWAY, AT HIGH SPEEDS, SOMEONE COULD BE HURT OR KILLED. *TR
Filed May 7, 2011160,000 miles00
I HAVE A 2002 F350 FORD TRUCK, I WAS DRIVING ALONG WHEN I HEARD THIS BIG POP NOISE WITH SHAKING I STOP AND SMELLED GAS ,I SHUT IT OFF OPEN THE HOOD AND THE MOTOR WAS STARTING TO CATCH ON FIRE,NEEDLESS TO SAY THE SPARK PLUG BLEW OUT HIT THE COIL AND FUEL LINE WHICH RUPTURED IT AND CAUSED THE FIRE. IF THIS HAD BEEN MY WIFE OR ONE OF MY KIDS DRIVING IT THEY MIGHT HAVE BEEN KILLED. I THINK FORD SHOULD STEP UP AND RECALL THERE PROBLEMS THAT THEY NO THEY HAVE AND FIX THEM BEFORE SOMEBODY GETS HURT OR WORSE KILLED,THIS ISN'T RIGHT THAT THEY CAN GET AWAY WITH THIS KNOWING WHAT CAN HAPPEN,THEY SAID I CAUSED IT,HOW DID I DO THAT WHEN HUNDREDS IF NOT THOUSANDS HAVE HAD THIS SAME PROBLEM. I HOPE THAT YOU CAN DO SOMETHING ABOUT THIS BEFORE IT'S TO LATE ! THANKS THEY FIXED IT AND IT DONE IT AGAIN. *TR
Filed Apr 14, 2011145,000 milesWA
TL* THE CONTACT OWNS A 2002 FORD F-350 SD DIESEL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE INJECTOR CUP WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
20 of 124 complaints, reproduced as filed.