Ford Motor Company: Back Over Prevention › Sensing System › Camera
Ford Motor Company reported this defect to federal regulators on Sep 23, 2020 and put the number of vehicles at risk at 620,246. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
Reduced rearward visibility can increase the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
14 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Ford Edge | 328 | 4 | 1 | 12 |
| 2020 Ford Escape | 1,619 | 23 | 4 | 20 |
| 2020 Ford Expedition | 428 | 18 | 7 | 5 |
| 2020 Ford Explorer | 1,249 | 33 | 10 | 37 |
| 2020 Ford F-150 | 742 | 11 | 4 | 21 |
| 2020 Ford F-250 SD | 269 | 15 | 3 | 2 |
| 2020 Ford F-350 SD | 189 | 16 | 3 | 7 |
| 2020 Ford F-450 SD | 0 | 10 | 0 | 0 |
| 2020 Ford F-550 SD | 4 | 8 | 0 | 1 |
| 2020 Ford Mustang | 122 | 8 | 5 | 13 |
| 2020 Ford Ranger | 130 | 7 | 1 | 6 |
| 2020 Ford Transit | 84 | 9 | 3 | 1 |
| 2020 Lincoln Corsair | 61 | 16 | 1 | 3 |
| 2020 Lincoln Nautilus | 34 | 5 | 0 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V575000.
Full record for the 2020 Ford Edge → · Recalls carrying a do-not-drive advisory → · Where this data comes from →