What owners reported
Newest filingsFuel/Propulsion System
Filed Dec 18, 201848,598 milesKY
TL* THE CONTACT OWNS A 2001 FORD F-350 SUPER DUTY. WHILE REVERSING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE FUEL TANK STRAP WAS FRACTURED. O'BRIEN FORD (LOCATED AT 720 MT EDEN RD, SHELBYVILLE, KY 40065) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,598. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED TRUCK WAS TAKEN TO THE REPAIR SHOP.*JB
Seat Belts
Filed Apr 24, 2018154,000 milesCA
THE DRIVER'S SEAT BELT WILL RANDOMLY COME UNBUCKLED WHILE DRIVING THE VEHICLE. *TT
Electrical System
Filed Jun 14, 2016100,000 milesOR
AFTER THE FACT HEADS UP REGARDING POTENTIALLY CATASTROPHIC POWER LOSS. AT ABOUT 10 YEARS AND 100,000 MILES THE VEHICLE STARTED BLOWING THE #19 5AMP FUSE, DASHBOARD LIGHTS GO OUT BUT THE DANGEROUS CONSEQUENCE IS A LOSS OF POWER, CAN'T CLEAR TRAFFIC IN A LEFT TURN OR GO UP HILL, HAVE TO BACK DOWN. KNOWN PROBLEM ONLINE, SOME PEOPLE JUST REPLACE THE FUSE WITH A 10AMP, THE CAUSE IS A WIRE IN THE STEERING COLUMN WAS THROUGH IT'S INSULATION AND SHORTS. MINE HAPPENED MORE FREQUENTLY ALWAYS AFTER TURNING LEFT. FORD SERVICE IGNORED THE ONLINE INFO AND TOLD ME I NEEDED A NEW $700 FUEL PUMP. THAT DID NOT HELP AND I DEMANDED THEY OPEN THE STEERING COLUMN AND FIX THE WIRE, NO PROBLEMS SINCE, I AM ASSUMING THIS HAS NEVER BEEN REPORTED SINCE I HAD TO GOOGLE FOR THE ANSWER. I WAS LUCKY AN NEVER GOT HIT BY ANY ONCOMING OR FOLLOWING TRAFFIC, PARTICULARLY THRILLING TO BACK DOWN A NARROW STEEP STREET WITH LIMITED VISIBILITY.
Air BagsCrash1 injured
Filed Jan 7, 2015126,000 milesOR
DRIVING ON A STRAIGHT, RURAL ROAD IN HEAVY FOG. RIGHT TIRE CAUGHT THE SOFT SHOULDER, VEHICLE WENT OFF THE ROAD AND INTO A STEEP-BANKED CREEK APPROXIMATELY 8 FT WIDE. FRONT OF TRUCK HIT HARD ON THE OPPOSITE BANK AND BACK END OF TRUCK LANDED IN THE CREEK. AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED BRUISING, ABRASIONS AND MILD SOFT TISSUE INJURIES TO NECK, SHOULDER, CHEST, AND KNEE. THIS IS EERILY SIMILAR TO NHTSA ID NUMBER: 10113989. *TR
Seat Belts › Front › Buckle Assembly
Filed Oct 8, 201430,000 milesID
TL* THE CONTACT OWNS A 2001 FORD F-350 SD. THE FRONT PASSENGER SEAT BELT BUCKLE INDEPENDENTLY UNLATCHED. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V286000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000. UPDATED 2/10/15*CN
Tires
Filed Sep 18, 2014208,000 milesFL
DRIVING MY 2001 F 350 AT 45 MPH THE LEFT FRONT TIRE EXPLODED LOUD ENOUGH FOR A NEIGHBOR TO COME OUT THINKING A SHOT HAD BEEN FIRED! THE TIRE'S SIDE WALL WAS SHREDDED. THIS WAS MY SECOND EXPERIENCE RECENTLY WITH A BLOW-OUT OF MY BF GOODRICH RUGGED TERRAIN T/A LT275/65R18 TIRES. IN MAY THE LEFT REAR BLEW OUT AT HIGHWAY SPEED WITH THE SIDE WALL SHREDDED SIMILAR TO THE RECENT BLOW OUT. I WAS PRO-RATED FOR THAT TIRE BUT AFTER THIS RECENT EVENT I AM CHANGING OUT ALL THE TIRES AND GOING BACK TO COOPER, I WOULDN'T CHANCE HAVING A MORE SERIOUS LOST-OF-CONTROL EVENT! I BOUGHT MY TIRES 3 YEARS AGO (2011) AND USE THIS TRUCK ON THE RANCH--THERE ARE LESS THAN 4,000 MILES ON THESE TIRES. FROM THE OUTSIDE THE TIRES APPEAR ALRIGHT, BUT THE HANDLING STARTED TO FEEL ROCKY PRIOR TO THE BLOW OUT ALTHOUGH NOTHING WAS VISIBLY SHOWING ON THE EXTERIOR. *TR
Seat Belts
Filed Jul 5, 20142,000 milesNV
I WAS DRIVING AND DRIVER SIDE SEAT BELT ,UNLATCHED. THIS PROBLEM CONTINUES TO DATE. *TR
TiresCrash2 injured
Filed Sep 30, 201332,168 milesFL
ON SEPTEMBER 17 ONE OUR CREW VEHICLES EXPERIENCED A TREAD SEPARATION OF THE RIGHT FRONT TIRE AT HIGHWAY SPEEDS RESULTING IN ONE SEVERE INJURY, TWO MUCH LESS SEVERE INJURY'S AND A TOTAL LOSS OF THE VEHICLE. THE TIRE IS A BF GOODRICH COMMERCIAL T/A LT 265/75/16 AND WAS PURCHASED ON OR ABOUT FEBRUARY 2012. THE TIRE HAD APPROXIMATELY 40K MILES. THE DOT NUMBER IS BFW8JD110312. *TR
Tires
Filed Mar 2, 20125,000 milesWA
4 TREAD LEAKS REPAIRED AND A SIDE WALL BLOW OUT GOODYEAR SILENT ARMOR PRO GADE TIRE LT305/70R16 124/12 LOAD RANGE E DOTPJBV35HV. *TR
Electrical SystemFire
Filed Mar 11, 2011135,000 milesOH
TL*THE CONTACT OWNS A 2001 FORD F-350 DIESEL. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE STORED IN A GARAGE FOR 11 MONTHS HE OBSERVED THAT IT WAS ENGULFED IN FLAMES. THE MANUFACTURER WAS CONTACTED AND REPLIED IN A LETTER ADVISING HIM THAT A RECALL NOTICE 09V399000 (VEHICLE SPEED CONTROL) WAS MAILED IN NOVEMBER 2010; HOWEVER, THE CONTACT NEVER RECEIVED THE LETTER. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 135,000.
TiresCrashFire2 injured
Filed Dec 16, 2010214,000 milesWA
TL*THE CONTACT OWNS A 2001 FORD F350 SUPER DUTY VEHICLE WITH COOPER DISCOVER STT P351/85R16 TIRES. WHILE DRIVING APPROXIMATELY 60 MPH THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWING A RACE CAR WHICH WAS DESTROYED ALONG WITH THE TRUCK AND ALL OF ITS CONTENTS, WHICH CAUGHT FIRE DUE TO THE BLOW OUT. A PASSENGER IN THE VEHICLE SUSTAINED A MAJOR CONCUSSION AND THE DRIVER SUSTAINED A COMPOUNDED LEFT WRIST INJURY. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 214,000.
Electrical System
Filed Dec 13, 2010150,000 milesID
I RECEIVED A "RECALL" NOTICE FROM FORD ABOUT MY F350 TRUCK, THE RECALL IS NOT LISTED ON YOUR WEB SITE???? LAST TIME I RECEIVED A "RECALL" FROM FORD I TOOK MY TRUCK TO THE LOCAL DEALER AND THEY LEFT ALL FOUR BATTERY CONNECTIONS LOOSE WHICH RUINED MY ALTERNATOR, THEY DENIED HAVING TOUCHED THE BATTERY CONNECTIONS YET THEIR OWN SERVICE REPORT HAD A CHECK MARK NEXT TO "BATTERY CONNECTIONS INSPECTED" NOW THEY SENT ME THIS RECALL ABOUT A SPEED CONTROL SENSOR AND WHEN I CALLED THE NUMBER PROVIDED THEY BASICALLY TOLD ME I HAVE NO RECOURSE IF THE LOCAL DEALER DAMAGES MY TRUCK AGAIN, AND IF I DO NOT BRING THE TRUCK IN FORD IS NOT RESPONSIBLE FOR MY INJURY OR ANY LOSS ASSOCIATED WITH THE "RECALL" HELP PLEASE! *TR
Electrical System
Filed Nov 16, 2010170,000 milesGA
2001 FORD F350 SD 7.3 DIESEL AUTOMATIC TRANS. FUSE KEEPS BLOWING WHEN MANUALLY GEARING DOWN TO SECOND,SOMETIMES ALL ON ITS OWN. WHEN THIS HAPPENS, THE ENGINE GOES TO IDLE, THE THROTTLE DOESN'T RESPOND, THE GAUGES GO DEAD I'M DEAD IN THE WATER. SENSE I CAN'T PUSH THE TRUCK, I HAVE TO GET OUT AND REPLACE THE FUSE WHERE IT SETS TO GET GOING AGAIN. NOW MY OVERDRIVE LOCK OUT IS INOPERATIVE. MY MAIN CONCERN IS THAT THE TRUCK JUST STOPS MOVING, WHEN THE FUSE BLOWS RIGHT IN THE MIDDLE OF A INTERSECTION! SO HOW'S THAT FOR A SAFETY HAZARD? CAN ANYONE SPELL LAWSUIT? *TR
Engine and Engine CoolingFire
Filed Oct 19, 2010178,000 milesMO
1.)FORD F-350 PARKED IN THE MORNING AT 8:04 AM AFTER TAKING DAUGHTER TO SCHOOL. AFTER SITTING FOR ALMOST 15 HOURS TRUCK CAUGHT ON FIRE AND BURNED TO THE GROUND AT APPROX. 11:00PM. AT NIGHT, AFTER EVERYBODY WAS SUPPOSE TO BE IN BED. I HAPPENED TO HEAR A POPPING AND HISSING NOISE AND SAW FLAMES GLOWING FROM UNDER THE ENGINE BETWEEN THE TIRES. HUGE OAK TREE NEAR IT WAS CAUGHT ON FIRE, BURNT APPX. 35 FEET INTO THE AIR, OTHER VEHICLE NEXT TO IT WERE DAMAGED AND HOUSE WAS IN DANGER OF BEING CAUGHT ON FIRE PER FIRE DEPT. ( THEY HOSED THE HOUSE DOWN FIRST) 2.) ONLY HAPPENED ONCE. 3.) FIRE DEPT CALLED TO PUT OUT RAGING FIRE. *TR
Service Brakes, Hydraulic
Filed Sep 4, 2010204,000 milesID
I HAVE A 2001 FORD F350 IPDAY I WAS ATTEMPTING TO LAUNCH MY BOAT AT A LAKE JUST EAST OF BOISE, ID, WHEN THE BRAKES GAVE OUT AND I ALMOST WENT INTO THE LAKE. I GOT THE VEHICLE BACK TO MY HOUSE AND CHECKED THE WHEELS AND NOTICED AN IN ORDINATE AMOUNT OF BRAKE FLUID ION THE RIGHT FRONT WHEEL WELL. BEING A RETIRED NTSB INVESTIGATOR, I PULLED THE WHEEL AND FOUND THE HYDRAULIC BRAKE LINE HAD COME INTO CONTACT WITH THE TIRE WHICH WORE A HOLE IN THE LINE ALLOWING THE FLUID TO LEAK OUT. *TR
Tires
Filed Aug 6, 201095,000 milesMA
TRAVELING FROM MASS. TO MAINE WITH MY FORD F-350 WITH "COOPER" MASTERCRAFT COURSER A/T TIRES. MY REAR DRIVERS SIDE TIRE SEPARATED SENDING THE TREAD INTO WHEEL WELL..I WAS TRAVELING AT 65MPH...IT SHOOK THE TRUCK VERY HARD CAUSING LOSS CONTROL...THANKFULLY NO ONE WAS AROUND...SLOWED THE TRUCK TO STOP...MAJOR DAMAGE TO THE REAR OF TRUCK...LOOKING AT TIRE THE METAL WIRE IS RUSTED...NOTE FOUND THERE WAS A RE-CALL ON THESE TIRES...(NEVER GOT MINE) CALLED THE COOPER HOT-LINE. THEY INSTRUCTED ME THEY WILL SEND PACKAGE IN MAIL AND FOR ME TO SEND THE TIRE TO THEM CHECKED ON LINE AND FOUND OTHER PEOPLE HAVE DONE THE SAME WITH NO RESULTS BLAMING THE DRIVERS FOR HITTING SOMETHING....NO INJURY OR DEATH...NOT OUT FOR THE MONEY. *TR
Tires
Filed May 19, 201049,000 milesCA
TL*THE CONTACT OWNS A 2001 FORD F-350 SD. WHILE DRIVING AT 55 MPH, THE RIGHT FRONT TIRE SHREDDED. THE FAILURE CAUSED DAMAGE TO THE FRONT END OF THE VEHICLE INCLUDING THE FRONT FENDER, UNDERCARRIAGE AND THE BRAKE PADS AND ROTORS. THE VEHICLE WAS AT THE DEALERSHIP BEING INSPECTED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CURRENT MILEAGE WAS APPROXIMATELY 49,900.
Engine and Engine CoolingFire
Filed Apr 8, 2010231,000 milesMA
2001 FORD F350 CAUGHT ON FIRE UNATTENDED IN THE DRIVEWAY. *TR
Engine and Engine Cooling › EngineFire
Filed Apr 8, 2010231,000 milesMA
TL*THE CONTACT OWNS A 2001 FORD F-350. THE VEHICLE WAS PARKED IN A DRIVEWAY WHEN IT SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE DEALERSHIP TO EXPLAIN THE FAILURE BUT THE DEALER STATED THAT THEY WERE UNAWARE OF ANY SUCH FAILURES. THE CONTACT PLANNED TO CALL THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 231,000.
Steering
Filed Apr 3, 201038,000 milesOH
WHEN DRIVING AT APPROX. 40 TO 65 MPH AT INTERMITTENT TIMES WHEN TRAVELING OVER SLIGHTLY UNEVEN ROADS {NOT BUMPS} THE STEERING WHEEL WILL BEGIN TO OSCILLATE LEFT TO RIGHT WITH INCREASING FREQUENCY THAT WILL ACTUALLY MOVE THE STEERING WHEEL 2-3 INCHES LEFT TO RIGHT, AND REQUIRE ALMOST STOPPING THE VEHICLE TO REGAIN CONTROL.YOU MAY BE ABLE TO DRIVE 200 MILES BEFORE THIS WILL OCCUR AGAIN.THIS TRUCK ONLY HAS 38,000 MILES AND HAS DONE THIS SINCE DAY ONE. IT HAS HAD FRONT TIRES REPLACED, FRONT SHOCKS, NUMEROUS ALIGNMENTS,AND TIRE BALANCES FROM FORD DEALERS,ALL WITH THE SAME RESULT.
20 of 158 complaints, reproduced as filed.