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2020 Ford F-350 SD complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Unknown or Other
Filed Jul 21, 2025OH

The rear back up camera of my 2020 Ford F350 Superduty has not been working for several months, then in May of 2025, I found the recall notice about this issue and Ford has said that my vehicle isn't part of the rear back up camera recall, even though it has the same exact problem of the other vehicles involved in the recall. My vehicle was built in October of 2020 which falls into the same time frame of the other vehicle models and build dates. Will Ford be held accountable if I happen to back up and hit someone or damage something? My vehicle along with probably many other vehicles need to be added to this recall.

Fuel System, Diesel
Filed Jul 17, 2025150,000 milesNC

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000(Fuel System, Diesel); however, the part to do the repair was not yet available. The contact stated that while driving at approximately 65 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to coast to the side of the highway road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the fuel pump had failed, causing debris to spread in the fuel system. The dealer determined that the fuel pump and the fuel system needed to be replaced. The engine was also inspected for damage. The vehicle was repaired. Upon receiving the recall notification, the manufacturer was contacted for reimbursement; however, the manufacturer advised the contact that reimbursement would be provided once the recall remedy became available. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

Fuel System, Diesel
Filed Jul 11, 2025124,000 milesFL

The contact owns a 2020 Ford F-350 The contact stated while driving 25 MPH, the vehicle was quiet, and the vehicle lost power independently. No warning light was illuminated. The contact pulled over to the right side of the road while waiting for tow assistance. An Independent mechanic was contacted. The vehicle was towed to an independent mechanic and the contact was informed that the fuel pump was damaged and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The manufacturer was notified of the recall and informed the contact that parts for the NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 124,000. VIN tool confirms part not available.

Fuel System, Diesel
Filed Jul 10, 202556,000 milesAL

The contact owns a 2020 Ford F-350 used for hauling a 24-foot trailer. The contact stated that while driving 40 MPH, the vehicle stalled. While driving and approaching a stop, the vehicle stalled. The vehicle restarted on one occasion. The reduced power mode message was displayed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined the failure was due to the high-pressure fuel pump. The vehicle was repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed about NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The failure mileage was approximately 56,000.

Electrical System
Filed Jul 10, 2025TX

The connectors (part #1 HUZZ-14S411-HB) and (part #2 HUZZ-14S411-FA) are located in on the frame of the truck where the back wheels throw water towards when driving on wet terrain. They tend to hold water which causes electrical damage. This is happening on multiple ford trucks from 2020 - current models. This is causing tail light, AC, radio and other failures to occur.

Fuel System, Diesel
Filed Jul 9, 2025OR

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The contact stated that the failure persisted. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Power Train
Filed Jul 8, 2025NE

Our 2020 Ford F-350 experienced a catastrophic mechanical failure while in motion. The driveline disconnected, the rear axle locked up, and the transmission bellhousing was destroyed—leaving the truck completely immobile and blocking traffic. This occurred with no prior warning and posed a significant crash risk. At the time, Ford Safety Recall 22S22 (related to a known defect in the transmission’s output planetary four assembly) was open and had not yet been completed. The symptoms and failure we experienced match the failure scenario described in Ford's own bulletin for 22S22: driveline separation, internal transmission damage, and loss of control or Park function. Ford has denied coverage, stating the failure was due to a "loose pinion flange nut" and unrelated to the recall. However, they have not provided any inspection documentation, photos, or evidence that the recalled components were properly inspected or ruled out as the root cause. We have repeatedly requested this documentation from both Ford and the dealership, but neither has provided it. We are concerned that the failure was caused by the exact defect identified in Recall 22S22, and that Ford is failing to take responsibility or follow full recall procedures—including post-failure inspection and transparency. We are requesting that NHTSA investigate this case as a potential mishandling of a known safety defect and failure to comply with recall responsibilities.

Power Train
Filed Jun 24, 2025OH

My 2022 F350 transmission went in and out of gear driving down the high way It would slam in gear and cause a u. Safe driving condition . The dealer wants to rebuild it for the second time in two years or 40,000 miles sad the ten speed had issues Ford does not really want to help Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Jun 18, 2025106,000 milesTX

The contact owns a 2020 Ford F-350. The contact stated that while driving and approaching a stop, the vehicle lost motive power, the brake pedal depressed and went to the floorboard, and the vehicle rolled into the intersection. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had disintegrated and there was metal in the fuel system. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 106,000.

Steering
Filed Jun 9, 2025OK

The steering wheel all of a sudden got really loose and will pull away from the steering column. I called Ford service at the dealership I bought it from. They said my extended warranty has just expired. They also say there are no active recalls for this issue. This is not something that should ever happen. I have never had this problem with and vehicle I have ever owned in the 30 + years of owning and driving. Is there anything that can be done to have them cover this repair?

Fuel/Propulsion System
Filed May 28, 2025AZ

Ford issued recall 24S78 in December of 2024. This recall addresses a known safety issue with the fuel system. It's nearly six months later, and the solution for the recall is still not available. I'm concerned that my 2020 Ford Super Duty is unsafe to drive, especially when towing a heavy load. Can you please force them to resolve this important safety recall?

Fuel System, Diesel
Filed May 22, 202582,951 milesTX

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the repair was not yet available. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact had not taken the vehicle to an independent mechanic or dealer. The vehicle was not diagnosed or repaired. The contact related to the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 82,951. VIN tool confirms parts not available.

Fuel System, Diesel
Filed May 16, 2025NC

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Fuel/Propulsion System
Filed May 7, 2025WA

I own a 2020 Ford F-350 with the 6.7L Power Stroke diesel engine. It uses the Bosch CP4 high-pressure fuel pump, which is known to be prone to sudden, catastrophic failure. If the pump fails, it sends metal shavings through the fuel system, which can cause complete engine shutdown without warning — a dangerous situation while driving. Currently, an unresolved safety recall exists that could cause additional potential damage to this high pressure fuel pump, which only increases the odds of the pump itself failing. That said, the present unresolved recall does not solve the problem of a faulty high pressure fuel pump. Ford is aware of the issue and switched to a more reliable pump in later models, but has not issued a recall or offered repairs to affected vehicles. This is a known defect that affects safety and reliability. While mine has not failed yet, many owners have experienced engine failure due to this pump, and I believe it’s only a matter of time. I’m concerned for my safety and the cost of repair if this part fails.

Power Train
Filed May 5, 2025120,000 milesCO

The contact owns a 2020 Ford F-350. The contact stated while driving at an undisclosed speed, the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The contact was informed that an unknown part inside the transmission was defective, and that the transmission needed to be replaced. The vehicle remained in the dealer's possession and had yet to be repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 120,000.

Power Train
Filed May 3, 2025SC

Transmission lunges forward or reverse when placed into gear from park. Transmission fails to shift or hard shifts while moving through low range. Shifting is soft or prolonged in some higher range with a noticeable lag.

Service Brakes
Filed Apr 25, 2025TX

The secondary break line Ford P/N HC3C 2234 AC ruptured during hard breaking. Lost the ability to break safely. Close examination of the break line reveals that the stainless steel braid had been chaffing on metal structure.

Fuel System, Diesel
Filed Apr 24, 2025FL

The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 21V536000 (Power Train) and 24V957000 (Fuel System, Diesel); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect for NHTSA Campaign Number: 21V536000 (Power Train). VIN tool confirms parts not available for NHTSA Campaign Number: 24V957000 (Fuel System, Diesel).

Steering
Filed Apr 2, 202575,000 milesOK

The contact owns a 2020 Ford F-350. The contact stated that upon starting the vehicle, the steering wheel was loose and had no resistance. The contact stated that the steering wheel failed to operate as needed. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the steering shaft had fallen out of the lower steering column. The mechanic was able to order the part and repaired the vehicle. The dealer was notified of the failure and referred the contact to the manufacturer for further assistance. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall for the failure. The vehicle was repaired. The failure mileage was 75,000.

Fuel System, Diesel
Filed Apr 1, 2025149,000 milesIL

The contact owns a 2020 Ford F-350. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power, and the message "Battery Mode" was displayed. The contact was able to coast over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the CP4 high-pressure fuel pump. The contact was informed that the fuel pump had broken apart, allowing debris to travel throughout the fuel system, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 149,000.

Fuel/Propulsion System
Filed Mar 31, 2025CA

1. The Fuel system failed. Ford Dealership removed and replace all Parts. 2. Yes my self end other were at risk of an accident. it happened wild driving to work from riverside to Los Angeles on the [XXX] just inline with the [XXX] . 3.By ford dealership. 4. By ford Dealership. 5. No warning it just turn of in the middle of the HWY. I was able to drive it out of the freeway on to [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel/Propulsion SystemFire1 injured
Filed Mar 28, 2025TX

We were leaving Kerrville Tx around [XXX] on our way to Colorado for a fishing trip. We got to Colorado City Tx 3:45pm to refuel and grab a late lunch, we left at 4:30pm. We went through Snyder and Post Tx and approximately 5:45pm 1.2 miles southeast of Southland Tx, I had a warning come up on the dash saying Low Fuel Pressure and Reduced Engine Power and had smoke coming in then I pulled over asap and upon opening my door flames hit my leg and even more smoke began to fill the cab rapidly. We were fighting for our life’s. You could see fuel dripping/ flowing driver side under hood, location secondary fuel filter you can even see a trail on the pavement. I knew I had to move quickly and grabbed my 2 fire extinguishers and put to use and after I started throwing all combustibles and as many tools used on the ranch away from the vehicle. 6 Great Samaritans helped with 7 fire extinguisher as we made time to be able to separate truck and trailer by pulling the trailer from the back. But with 8-9 fire extinguishers did not put it out which is a serious problem, I now unfortunately know the taste of fire extinguishers and vehicle smoke. I got all combustibles and the trailer separated and I knew the truck was gone and I needed to get away, It seemed something was fueling it! It all happened so quickly. [XXX] and [XXX] was closed. The first firetruck with water showed up at 6:07pm and the cab of the truck had completely melted away. A Great Samaritan offered to haul the saved traile

Steering
Filed Mar 26, 2025125,924 milesWA

The contact owns a 2020 Ford F-350. The contact stated while driving 5 MPH, the steering wheel became inoperable. The contact stated that the steering wheel was turning in a circular motion. There were no warning lights illuminated. The contact was able to stop the vehicle. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the steering drive line drive shaft U-joint needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 125,924.

Fuel System, Diesel
Filed Mar 24, 2025CA

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Fuel System, Diesel
Filed Feb 24, 2025336,000 milesTX

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle occasionally experienced a loss of automotive power. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a fuel pump and fuel hose failure. The contact was informed that the fuel pump and fuel hose needed to be replaced. The vehicle was left at the local dealer pending the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 336,000. VIN tool confirms parts not available.

Engine
Filed Feb 21, 2025120,000 milesIL

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated, and the low fuel pressure message was displayed on the instrument panel. The contact stated that while driving at various speeds and attempting to accelerate, there was a lag in motive power. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the fuel filters had failed. The fuel filters were replaced. The manufacturer was not made aware of the issue. The failure mileage was 120,000. VIN tool confirms parts not available.

Electrical System
Filed Jan 31, 2025MS

Computer-dash info screens and drive modes. I am unable to change or check onboard dash info upon starting vehicle. Dash does not hold settings one day to the next. Unable to get into or change settings such as trailer settings-so can’t change braking effort-dangerous when hauling 20,000# trailer! Cannot put truck in tow mode or any other mode-defaults to slippery road mode. Again dangerous. Says hill start assist, hill descent assist and pre-collision assist is unavailable . This is all very potentially dangerous especially when hauling! Dealer cannot find problem. After truck is driven a while settings can be re-entered-truck has to be turned off first. Unable to load video of start up.

Latches/Locks/Linkages
Filed Jan 31, 202522,000 milesCO

The contact owns a 2020 Ford F-350. The contact stated that while hauling a trailer, the tailgate lowered unexpectedly. Additionally, during the summer, the door latch system failed to open from outside while the doors were unlocked. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the latching spring and the latching system needed to be repaired. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 22,000.

Fuel System, Diesel
Filed Jan 22, 2025112,000 milesCA

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while one of his employees was driving approximately 45 MPH, the vehicle lost motive power. The contact stated that a person in a residential area assisted with pushing the vehicle to the side of the road. The check engine warning light was illuminated. The vehicle failed to restart and was towed to an independent mechanic who was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The vehicle remained with the independent mechanic and had not been driven since. The failure mileage was approximately 112,000. VIN tool confirms parts not available.

Power Train
Filed Jan 22, 2025MI

CDF cylinder failure in transmission leading to multiple hard shifts that could cause loss of traction and slick roads.

Fuel/Propulsion System
Filed Jan 21, 2025OH

Cp4 catastrophic failure which is a known and common problem it caused my truck to die while on the highway almost causing a crash

Fuel/Propulsion System
Filed Jan 19, 2025NH

Ford sent me a recall for my 2020 F350 powerstroke saying they are trying to come up with a computer programming to fix faulty fuel pump in my truck which could lead to loss of power and crashing especially while pulling heavy loads. This is a mechanical issue. It has nothing to do with a software update which they claim they do not have but will try to get. There is no fix for this at the time. There actually is a fix. S&s makes a DCR fuel pump specifically to replace these fuel pumps because these fuel pumps can blow up and ruin the entire vehicle as the vehicles with these fuel pumps are extremely expensive.. the maker of this DCR pump for a 2020 F350 6.7 l powerstroke diesel has found the mechanical problem internal to the existing fuel pumps engineering and has designed a new one. I'm sure Ford can pay for these to be put in their vehicles or design one that is similar but these are already being made, sold and installed. Ford says they do not have a remedy for this at this time but there is one and it is this DCR pump. I saved my entire life and have people working in this truck in my family in this truck since couldn't be a serious safety issue and potentially cause death. I think Ford should be having these aftermarket units put in free of charge as all safety recalls are installed free of charge. Anyways, I wanted to write to see if this would be possible or if Ford can be pushed into doing the right thing and installing these in their vehicle. They are about $2,000

Electrical System
Filed Jan 16, 2025IL

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to start intermittently and required several attempts before the vehicle started. The contact stated that while driving approximately 45 MPH, the vehicle lost power and coasted to the side of the road. The vehicle was restarted after several attempts. The vehicle was taken to the dealer and was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced; however, the repair was not covered under the recall. The contact was unable to confirm what repair was completed. The failure recurred the following. The contact stated that the failure had occurred approximately 10 times. The vehicle had not been repaired. The dealer was contacted. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was unknown. VIN tool confirms parts not available.

Electrical System
Filed Jan 15, 2025170,000 milesOH

The contact owns a 2020 Ford F-350. The contact stated that Ford Pass failed to connect and communicate with the system. The telematics control unit (TCU) B157D 89 was inoperable. The information screen was blank. The contact stated that the failure was related to SSM 49292 and Customer Satisfaction Program 24B47. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 170,000.

Fuel System, Diesel
Filed Jan 14, 202560,000 milesMN

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that occasionally the vehicle failed to start as intended while using the push-to-start feature. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with a fuel pressure pump failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

Engine
Filed Jan 14, 2025192,202 milesCA

The contact owns a 2020 Ford F-350. The contact stated that while driving 60-63 MPH, the vehicle began to shudder and lost motive power and stopped. The contact stated that several unknown warning lights were illuminated after the failure. The contact had to abandon the vehicle on the highway due to safety concerns. The vehicle was towed to his place of employment. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the fuel pump had exploded through the fuel system line. The fuel line and engine were contaminated. The vehicle was not repaired. The manufacturer was not contacted. Additionally, after the failure, the contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 192,202. VIN tool confirms parts not available.

Fuel System, Diesel › Delivery › Fuel Pump
Filed Jan 2, 202536,236 milesTX

The contact owns a 2020 Ford F-350. The contact stated while driving 65 MPH, the vehicle stalled and experienced loss of power steering functionality and reduced braking functionality, causing the vehicle to almost drive into a ditch while the contact was pulling over to the side of the road. There was no warning light illuminated. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed; however, the contact was denied warranty coverage due to fuel contamination. The contact stated that a lab later performed the fuel lab test and confirmed that the fuel was not contaminated. The vehicle was then towed to 1 Way Diesel Performance LLC, where it was determined that the high-pressure fuel pump had failed and had caused metal shavings intrusion into the fuel system. The mechanic determined that the fuel system needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,236.

Power Train
Filed Dec 22, 2024SC

The transmission slips and hard shifts. I honestly believe the dealership knew and sold it to us knowing since we found out afterwards it's a known issue and in the bulletin about the truck.

Back Over Prevention
Filed Dec 17, 2024146,913 milesCA

The contact owns a 2020 Ford F-350. The contact stated while starting the vehicle, the rearview camera became inoperable. The contact stated that the rearview camera image did not display properly and was very blurry. The vehicle was taken to an independent mechanic where it was diagnosed that the printed circuit board for the backup camera failed and needed to be replaced. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 146,913.

Exterior Lighting
Filed Dec 3, 2024ME

In 2020 I Purchased Meyer Products Night Saber 4 LED Headlights for my snowplow. I thought they would be better than Meyers Nite Blaster 2 Halogen Headlights. Which I have found not to be the case. The Lens Defroster does not work well in heavy snow. They do not stay on constantly to keep melting snow off of the lens. Which becomes heavly snow laden severely impacting driving visibility. On more than one occasion I have had to pull over and manually clean the snow build up off of the lens. The most recent was the evening of Thursday [XXX] in which Maine had a heavy wet snow fall in Penobscot & Waldo County area. I had called Meyer Products in the past to complain about the the heater grid issue of not being able to keep up with keeping the lens clear & free of snow build up. I have included a picture of the plow headlight. So you can view the heater grid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Train
Filed Nov 1, 2024IL

The contact owns a 2020 Ford F-350. The contact stated while driving at an undisclosed speed, the vehicle shifted abnormally hard from first gear to second gear and from second gear to third gear. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The contact was informed that the dealer had found metal shavings in the transmission oil. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21B03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

Unknown or Other
Filed Oct 18, 2024FL

ACCESSORY PROTOCOL MODULE (APIM)- faulty, there is a service bulletin for the 2020 F superduty trucks when the APIM fails the stereo locks up of goes black which is causing distracted driver to reset during driving to get the GPS directions working. The voice over does not work and have to input address manually. The phone sync does not work and cannot get the original owner out of the system even through Ford pass relating to possible theft and or changing the door code. The interior Ambiant lights do not work and I am concerned the adaptive cruise control and crash alert might be a major concern if not replaced. My Ford dealer has deemed my APIM is bad and unable to update the software and GPS and was quoted over $1500 to replace on my truck.

Power Train
Filed Oct 15, 202469,500 milesOR

The contact owns a 2020 Ford F-350. The contact stated while placing the vehicle in park (P), he observed that the vehicle was rolling back. Additionally, the vehicle was shifting to a lower gear unintentionally. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 22V256000 (Power Train) The manufacturer was informed of the failure but had advised the contact that his VIN was not part of the vehicle VIN selection. The failure mileage was approximately 69,500.

Back Over Prevention
Filed Oct 3, 202468,000 milesWI

The contact owns a 2020 Ford F-350. The contact stated that while reversing, the rearview camera image was significantly foggy. Additionally, the contact stated that the third brake light camera image was significantly foggy. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that both cameras needed to be replaced. The dealer related the failure to Ford Campaign Number: 22S52; however, the vehicle was not covered due to the manufactured date. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 68,000.

Power Train
Filed Sep 24, 2024NH

My 2020 Ford F-350 has had an occasional problem with the transmission since shortly after I purchased it. It started with sticking in gear occasionally to the point where the engine RPM's would stay very high but not shift even when pushing the accelerator even more. It just would not come out of it. The dealer didn't find any issue and the issue subsided a bit, but in the last 6-8 months, it has noticeably shifted hard into drive, but not when shifting into reverse. Putting it in drive even with the brake depressed hard to the floor, it jolts forward and shakes the entire truck. When downshifting, it sometimes does it so hard that it feels like a vehicle hit the rear of the truck. There is nothing smooth about this truck with the behavior this transmission is showing. I changed the fluid and filter 6 weeks ago and it's the same. It also occasionally revs up when accelerating as you turn a corner and it "catches." I am mostly a daily driver that occasionally tows a boat or snowmobile trailer. Non-commercial user.

Steering
Filed Sep 8, 2024ID

The steering column has failed causing steering wheel separation from the steering column. The issue happened simply driving down the road almost causing a loss of control of the vehicle. Vehicle has been at a local dealership currently and they are stating there is no active recall for this model year vehicle and ford is not responsible for repairs due to being outside of my warranty by approx. 2k miles. It is open knowledge that the same issue is happening on newer model year vehicles with a recall in effect.

Power Train
Filed Aug 27, 2024MN

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 21V536000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Galpin Ford (15505 Roscoe Blvd, North Hills, CA 91343); were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Power Train
Filed Aug 16, 2024TX

I HAVE BEEN EXPERIENCING ISSUES WITH MY TRANSMISSION. I TOOK THE TRUCK TO THE FORD DEALERSHIP IN POTEAU, OKLAHOMA. I WAS INFORMED THE VEHICLE WAS HAVING THE SAME ISSUES AS THE TRANSMISSIONS THAT WERE ON A RECALL LIST, YET MY VIN NUMBER WAS NOT ONE ON THE LIST. I DID RECEIVE A RECALL NOTICE FROM FORD IN 2022 TIMEFRAME, BUT WAS NOT HAVING ISSUES AT THE TIME I RECEIVE THE NOTICE. ON AUGUST 15, 2024, I CONTACTED FORD HEADQUARTERS AND WAS TOLD... "YOUR VEHICLE DOES INDEED FIT THE CRITERIA OF THE AFFECTED VEHICLES, BUT YOUR VIN NUMBER IS NOT ON THE LIST OF THE AFFECTED VEHICLES. WE CANNOT TELL YOU WHY YOUR VEHICLE IS NOT ON THAT LIST, BUT I WOULD SUGGESTED THAT YOU CONTACT (NHTSA) AND ASK FOR YOUR VIN BE ADDED TO THE LIST. I RECOMMEND YOU DO THAT AS SOON AS WE HANG UP." THE MOMENT I ENDED THE CALL WITH FORD HEADQUARTERS, I CONTACT A REPRESENTATIVE WITH (NHTSA) AS RECOMMENDED. THE REPRESENTATIVE STATED THE FIRST STEP, TO FILE A CLAIM. SO THATS WHERE IM AT NOW. I WOULD LIKE TO ASK THAT MY VIN NUMBER BE ADDED TO THE LIST OF RECALLS ON THE DOCUMENT ATTACHED, SEEING MY TRUCK FITS ALL ASPECTS OF THE CURRENT RECALL. THANK YOU AND HAVE A BLESSED DAY! MY VEHICLE: F350- SUPER DUTY MODEL YEAR: 2020 MANUFACTURING PLANT : KENTUCKY BUILD DATE: MAY 2020 ENGINE TYPE: 6.7L DIESEL ENGINE TRANSMISSION TYPE: 10R140 TRANSMISSION VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown or Other
Filed Jul 7, 2024CO

Transmission unrepaired recall has not been completed or mentioned by manufacturer or dealer. I had to replace transmission ones and fix it again. After last fix transmission fluid is still leaking.

Power Train
Filed Jun 30, 2024CA

Ford 10R140 Transmission Issues: Transmission has harsh engagement, clunks and slams into gear. Transmission gets stuck in between gears while in motion at all speeds while driving on city streets or on the freeway. Transmission LURCHES forward when shifting from park into drive even when applying the brake and when the parking brake is engaged. This transmission is UNSAFE and UNRELIABLE!!!!

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2020 Ford F-350 SD → · Every F-350 SD year → · How the figures are calculated →