2015 Ford F-150

Defect. Ford Motor Company (Ford) is recalling certain 2015-2017 F-150 vehicles. A loss of signal between the transmission range sensor and the powertrain control module can cause the transmission to unexpectedly downshift into second gear.

Risk. Unexpectedly downshifting into second gear may result in a loss of vehicle control, increasing the risk of a crash.

Remedy. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 24, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S28. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 15, 2026.

Defect. Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.

Risk. An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.

Remedy. DRiV will notify owners, and dealers will inspect, and if necessary replace the ball joint, free of charge. Owner letters were mailed May 5, 2021. Owners may contact Tenneco Automotive customer service at 1-877-489-6659.

Defect. Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.

Risk. A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.

Remedy. Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.

Defect. Ford Motor Company (Ford) is recalling certain 2015-2016 F-150 pick-up trucks equipped with 3.5L GTDI engines and block immersion heaters that were potentially relocated from their originally installed location. The incorrect location could put the heater too close to hot engine components, possibly resulting in a damaged cable.

Risk. A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.

Remedy. Ford will notify owners, and dealers will inspect the block heater's location and its cable, replacing components as necessary, free of charge. If the replacement parts are not available, dealers will disable the existing block heater cable from being used until parts become available. The recall began April 9, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S08.

Defect. Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.

Risk. A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.

Remedy. Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.

Defect. Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.

Risk. When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.

Remedy. Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.

Defect. Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.

Risk. A vehicle fire could result if materials ignite inside the vehicle.

Remedy. Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S27.

Defect. Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be closed.

Risk. A door that opens while driving can increase the risk of injury.

Remedy. Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S33.

Defect. Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250 and F-350 trucks equipped with a crew cab. The left rear inflatable seat belt buckle assembly may be inadequately attached to its mounting bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."

Risk. If the left rear inflatable seat belt buckle separates from it's mounting bracket, the seat occupant may not be adequately restrained, increasing their risk of injury.

Remedy. Ford will notify owners, and dealers will inspect the seat belt assembly, replacing the attaching rivet as necessary, free of charge. Interim notices informing owners of the safety risk were mailed October 18, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17C12.

Defect. Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Risk. If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.

Remedy. Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.

Defect. Ford Motor Company (Ford) is recalling certain model year 2015 Ford F-150 SuperCrew trucks manufactured January 22, 2015, to March 17, 2015. The affected vehicles may be equipped with driver or front passenger seat belt anchorage assemblies whose pretensioner cable was not properly crimped. As a result, the seat belts may not properly restrain the seat occupant in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies" and 210, " Seat Belt Assembly Anchorages."

Risk. An occupant that is not be properly restrained is at an increased risk of injury in the event of a crash.

Remedy. Ford will notify owners, and dealers will replace the driver and/or front passenger side seat belt retractor(s) and pretensioner(s), free of charge. The recall began on February 12, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C17.

Defect. Ford Motor Company (Ford) is recalling certain model year 2015 Ford F-150 trucks manufactured March 18, 2014, to August 6, 2015 and equipped with Adaptive Cruise Control (ACC). While using the Adaptive Cruise Control, the vehicle may falsely detect an obstacle in its path and may unexpectedly apply the brakes.

Risk. A vehicle that unexpectedly brakes increases the risk of a crash.

Remedy. Ford will notify owners, and dealers will reprogram the cruise control module with updated ACC radar software, free of charge. The recall began on October 25, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S29.

Defect. Ford Motor Company (Ford) is recalling certain model year 2015 Ford F-150 trucks manufactured March 19, 2015, to March 30, 2015. The affected vehicles may have been built with a steering upper intermediate shaft that was improperly riveted.

Risk. If the intermediate shaft was improperly riveted, it could separate from the intermediate shaft flex coupling, resulting in a loss of steering control and increasing the risk of a vehicle crash.

Remedy. Ford will notify owners, and dealers will inspect the intermediate shaft and replace it, as necessary, free of charge. The recall began on May 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S17.

Defect. Ford Motor Company (Ford) is recalling certain model year 2015 Ford F-150 vehicles manufactured January 30, 2015, to January 31, 2015. The affected vehicles may have loose or missing underbody heat shields.

Risk. A missing underbody heat shield can lead to degradation or melting of the fuel or vapor lines, increasing the risk of a fire.

Remedy. Ford will notify owners, and dealers will inspect the vehicle for missing underbody heat shields and fasteners, and will install the missing components as required, free of charge. The recall began on May 13, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S12.

On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The complaints allege that, without warning or driver input, the subject vehicles experienced a sudden and rapid deceleration often accompanied by temporary rear wheel lockup, seizure, or skidding, resulting in a loss of vehicle control that increases the risk of crash and injury to all …

On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The complaints allege that, without warning or driver input, the subject vehicles experienced a sudden and rapid deceleration often accompanied by temporary rear wheel lockup, seizure, or skidding, resulting in a loss of vehicle control that increases the risk of crash and injury to all …

On June 18, 2018, the Office of Defects Investigations (ODI) opened a Preliminary Evaluation (PE18-008) to investigate complaints alleging post-crash fires at the B pillar in the area of the seat belt pretensioners on MY 2014-2018 Ford F-150 Regular Cab, and Super Crew Cab Vehicles. On August 24, 2018, Ford Motor Company recalled (FSA 18S27 - NHTSA #18V568) the affected population. Ford's investigation found that some front seat belt pretensioners may generate sparks during deployment in excess of Ford's specification. Sparks in the pretensioner exhaust gases inside the lower portion of the …

NHTSA opened AQ17-001 to determine whether Champion Ford Edinboro, Inc. (Champion Ford), of Edinboro, Pennsylvania, complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. …

On June 8, 2020, Ford Motor Company issued a safety recall (NHTSA Recall No. 20V-332) of 292,311 model year (MY) 2014-2017 Ford F-150 vehicles equipped with 3.5L Ecoboost engines and built from 9/1/2014 to 8/1/2016. Ford stated that the causes of brake fluid loss in the master cylinder are brake fluid contamination that can interfere with rear cup seal function, and rolling of the rearmost cup seal.Prior to total loss of the front brakes, depending on the amount of brake fluid loss in the master cylinder, the driver may receive an audible chime, message center alert and red brake warning …

Customer Satisfaction Program 26N04 Certain 2015-2017 Model Year F-150 Vehicles Equipped with a 6R80 Transmission Transmission Molded Leadframe Replacement

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

Certain 2015-2020 Model Year F-150 Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening REASON FOR THIS SUPPLEMENT Parts ordering information and full repair instructions are now available to support completion of this customer satisfaction program.

This is a one-time repair program for vehicle owners that report unintended tailgate opening.Affected vehicles are eligible for this repair through April 3, 2030 or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. If a vehicle has already exceeded the mileage limit, this extended warranty coverage will last through October …

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this …

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the …

Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram …

Some 2013-2018 F-150 vehicles equipped with electronic shift on-the-fly (ESOF) 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. ESOF can be identified as it does not have a 4WD AUTO (4A) position on the mode selector switch (MSS). This may be due to a loss of vacuum to …

Some 2015-2017 F-150 vehicles equipped with a 6R80 transmission may experience an intermittent loss of reverse engagement, loss of the ability to shift into reverse or a neutral state when performing a specific shift pattern during manual shift events with no diagnostic trouble codes (DTCs). This may occur after shifting from MANUAL 1 or MANUAL 2 to REVERSE …

After owning the truck since it was new and always having it serviced at a Ford Dealership we are told that the engine needs to be rebuilt after only having 38K miles on the truck. This is due to a Ford engine defect. It had to be towed to the dealership.

I took my truck to the dealership for them to fix the transmission recall. Afterwards it started shifting funny and was not normal like before, I started getting codes like P0721 I took it back and they said it had nothing to do with what they did. I don't believe that - the truck was fine before. They finally looked at it again and said the recall had been stopped and they could do nothing anymore until it was reinstated. They also said I need a new transmission now. This is pissing me off.

The contact owns a 2015 Ford F-150. The contact stated that while driving, the vehicle revved abnormally while shifting from 5th gear to 1st gear and nearly completed the downshift. The contact stated that on several occasions, while driving, the vehicle shifted into 5th gear, and when the contact depressed the accelerator pedal, the transmission downshifted within 10 seconds. The transmission warning light was illuminated. The contact stated that while driving, the vehicle unexpectedly went into LIMP Mode. The vehicle was taken to a service center, where it was diagnosed and determined that the lead frame had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact later received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. Several dealers were contacted, but the vehicle was not diagnosed or repaired. The dealers confirmed that parts were not yet available. The manufacturer was made aware of the failure, and a case was opened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 138,000.

Leaks oil from oil filter. Can’t screw on tight enough to prevent oil from coming through. Driver side door doesn’t latch properly slight shift went opening and shutting. While driving air comes in around the door and you can feel it try to open.

I was driving down the highway and the truck locked up the dash was twitching and a wrench light came on the truck kept going down in gears.pulled over to the side of the road was an hour away from home turned truck off and on again but Everytime you try to go it does it all over again you crank it try put it in drive dash lights flickering and it goes to neutral one a different gear put it in neutral then to park it might go a few feet but same thing happens all over again the truck is not safe or drivable.I called Ford because I seen their is an open recall but they said their is no remedy for it at this time and told me their was not a do not drive order issued on the recall and that the vehicles could be driven but mine is unsafe and they did not tell me when one would be available.I need help I'm stranded and don't know what to do.Thank you

The component is the 6R80 transmission; the transmission is not available for inspection as i purchased an entirely new unit through ford. After having ford service department technicians perform the recall service, my vehicle began shifting erratically over the course of a few weeks. When I reached back out to the service department I was told- "It will take time for the vehicle to go through a re-learn procedure." I was instructed to give it a few weeks. After about 2 weeks the vehicle began shifting erratically between 6th and 3rd gear at highway speeds. It would randomly hold gears and then skip multiple gears; these issues began and progressed drastically in a span of 2 days. After this issue occured i took the vehicle back to an authorized Ford service department only to be told that the vehicle would need a new transmission and that the update would force the vehicle to "clear/reset, the system after every shutdown." Furthermore the vehicle would only display an error or warning light momentarily before locking the transmission in gears 3-5. At which point the warning light would disappear, after the "limp" mode. Once in this "limp" mode the vehicle would again randomly downshift in 1st or 2nd gear and then jump to 6th.

I am writing on behalf of my father, [XXX], age [XXX], regarding his 2015 Ford F-150 (VIN [XXX]), which is covered by Safety Recall 26S28 for unintended transmission downshift. His truck has already experienced the defect. In early October, it unexpectedly downshifted while he was driving. He contacted Asheville Ford multiple times to schedule a service and has been told the recall has been paused. His request for a loaner or rental was declined. Ford's recall page describes this defect as one that can cause the rear wheels to slide or lock up and increase the risk of a crash. Ford's site now also instructs owners not to have the repair performed while Ford investigates problems with the software remedy. As a result, the truck has a confirmed safety defect that Ford is not currently able to repair. This truck is my father's only transportation. He cannot safely drive it, and Ford has not provided a timeline for a repair. We are asking Ford to provide a loaner or rental vehicle until the recall repair can be completed. We believe this is a reasonable request given that the vehicle is unsafe because of a defect Ford has acknowledged, and the delay in repair is due to Ford's own investigation. Thank you for your help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. While driving at 62 MPH, the transmission unexpectedly downshifted, and the transmission warning light illuminated. The contact pulled over, and the vehicle made a loud thumping sound before shutting off unexpectedly. The vehicle was restarted but failed to shift into 1st and 2nd gear. The vehicle was taken to the dealer, who determined that the lead frame needed to be replaced; however, the correct code was not retrieved for the repair to be covered free of charge. The failure mileage was approximately 136,000.

On 9/25/2026, I made an appointment with a Ford Dealer to receive a fix for NHTSA saftey recall 26V237 on 10/7/2026. Before 10/7/2026 Ford paused the recall. In their own notice Ford says this problem could result in loss vehicle control increasing the risk of a crash. They do not rule out that a crash could occur at high speed. It appears that before the pause, they applied a software fix to many vehicles which caused new problems. They should make a serious effort to effect a solution even if it requires replacing hardware.

The contact owns a 2015 Ford F-150. The contact stated that while driving at approximately 65 MPH, the transmission suddenly downshifted, causing the vehicle to abruptly stop in the middle of the road. During the failure, the wrench warning light illuminated, and the vehicle entered Limp mode. The vehicle was towed to the contact's residence, where a code reader retrieved a DTC indicating the torque converter was stuck in the off position. The vehicle was later towed to a local dealer, where the contact was informed that the transmission overheated and required replacement. The manufacturer was notified of the failure. The contact received a recall notification for NHTSA Campaign Number: 26V237000 (Power Train), which confirmed the VIN was included. The contact associated the failure with the recall. The failure mileage was 144,000.

The contact owns a 2015 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V237000 (Powertrain), and the recall repair was completed. The contact stated that after the recall repair was performed, the vehicle experienced transmission downshifting at high speeds and hesitation. The contact also received notification for Customer Satisfaction Program: 26N04 (Transmission Molded Leadframe Replacement). The contact stated that the failure initially occurred when an orange wrench icon illuminated on the instrument panel. The vehicle was taken to the dealer; however, the dealer refused to perform the program repair at no cost. The dealer stated that the failure originated within the output speed sensor located inside the molded leadframe and required the contact to pay for the repair out of pocket. The dealer stated that the component would not be replaced under the program because the vehicle did not display the specific Diagnostic Trouble Code (DTC) required for coverage. The contact stated that the code was absent because the dealer completed the Powertrain Control Module (PCM) software update, erasing all stored Diagnostic Trouble Codes. Both the manufacturer and the dealer were notified of the failure. The failure mileage was 105,000.

The contact owns a 2015 Ford F-150. The contact stated that while driving at 35 MPH, the vehicle emitted a loud chirping sound and an exhaust odor entered the cabin. The vehicle was taken to the dealer, where it was diagnosed with fractured exhaust manifold stud bolts and a warped exhaust manifold requiring replacement. The failure mileage was approximately 89,000.

The contact owns a 2015 Ford F-150. The contact stated that while driving at approximately 60 MPH, the vehicle unexpectedly downshifted into first gear, causing the engine RPM to increase. The wrench warning light illuminated, and the Drive (D) and Reverse (R) indicator lights turned off. The vehicle failed to restart and required towing on two occasions. The contact expressed concern that the unexpected downshift and potential rear-wheel lockup could result in a loss of vehicle control and a crash. The contact associated the failure with NHTSA Campaign Number: 26V237000 (Power Train). The manufacturer was notified and advised that the recall was paused, offering no further assistance. The dealer was notified of the failure. The failure mileage was approximately 153,000.

The contact owns a 2015 Ford F-150. The contact stated that while driving at 70 MPH, the vehicle downshifted from sixth to fifth gear. The contact associated the failure with NHTSA Campaign Number: 24V444000 (Power Train). The dealer was notified of the failure; however, the contact was informed the part for the remedy remained unavailable. The failure mileage was 100,000.

I had recall 26S28 performed on my 2015 Ford F150. The intent of the recall is to prevent the transmission from unexpectedly shifting into second gear while at highway speed. Immediately after the recall service was performed, the transmission will fail to shift into low gear after coming to a stop before the vehicle is fully warmed up. Pulling away from a stop is very slow (transmission is in a high gear). This creates a traffic safety hazard if there is traffic approaching at an intersection or while merging into traffic. Other vehicles have to brake to avoid me. The servicing dealer has reproduced this problem, but Ford is unwilling to remedy it. There is an orange wrench symbol on the dashboard when this happens. The transmission performed normally under all conditions before this recall service was performed.

The contact owns a 2015 Ford F-150. The contact stated that while driving at various speeds, the transmission would downshift to first gear as both the traction control and check engine warning lights would appear on the instrument panel. The contact used purchased a scanner which gave him a code for P0720(Output Shaft Speed Sensor Circuit). Upon investigation, the contact discovered that the vehicle was under recall for NHTSA Campaign Number: 26V237000(Power Train). The contact called two separate dealers where he was informed by both that the manufacturer had placed a pause on the recall remedy after they discovered that the software remedy did not repair the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 182,000.

The contact owns a 2015 Ford F-150. The contact stated that while driving at 35 MPH, the transmission downshifted independently. The failure was persistent. The vehicle was taken to two independent mechanics, both of whom advised the contact to take the vehicle to the dealer. The dealer was notified of the failure by phone and informed the contact that parts were unavailable. The contact received a recall notification for NHTSA Campaign Number: 26V237000 (Power Train); however, the parts to complete the repair were unavailable. The failure mileage was approximately 102,500.

Vehicle had mechanical failure in the transmission at 70 mph. The PCM shifted my transmission in to 1st gear and locked up my rear tires at 70pm, which is covered under NHTSA 26V237000. Ford has an open recall: 26S28 for a software update, which is currently paused. They also have 26N04 to replace to failing lead frame within the transmission. Ford is refusing to repair the vehicle under 26N04 (hardware) while 26S28 (software) is paused, which are two separate issues. A software pause should NOT invalidate a physical component failure that is explicitly covered under an active safety mandate.

2015 Ford F-150 Platinum, 6-speed automatic. Ford recall 26S28 (NHTSA campaign 26V-237, PCM software update for unintended transmission downshift) was performed at All Star Ford, [XXX]. BEFORE the recall service, this truck ran smoothly, quietly, and flawlessly. AFTER the PCM update, the transmission developed severe jerking and hard downshifting that never existed before the recall work. The dealership has held my vehicle since XXX. The mandatory post-update reset drive was skipped after the first update; the recall has since been re-performed twice and the malfunction persists - it was directly caused by the recall calibration. On XXX, the general manager stated the vehicle was "safe to drive" yet admitted he could not guarantee no further operational or safety issues would occur, and confirmed Ford engineers currently have no fix. I was also told Ford halted work because this recall update damaged my vehicle and thousands of others. I have been without my vehicle since May 2026. The recall remedy has rendered my vehicle unsafe to drive. I am filing so NHTSA is aware the 26S28 remedy is producing new transmission malfunctions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to express my serious concern about a power steering failure in my 2015 F-150. Within the last few weeks, it began losing electronic power steering assist intermittently. The loss of assist happens suddenly, with no warning light or message on the dash. When it happens, the steering becomes extremely heavy and difficult to turn, and it can happen at any speed. The vehicle is very hard to steer without power assist, and becomes a serious risk to avoid an obstacle, hold my lane in a curve, or make a necessary maneuver in traffic. A sudden loss of steering control like this can easily lead to a serious accident, with the risk of injury or death to me, my passengers, and others on the road. Because of this I have already had a close call. The power steering went out while I was making a right turn at a traffic light on a major road. The truck drifted wide into the oncoming lanes, and I had to brake hard to avoid a collision. I pulled over and turned the truck off. When I started it again, the power steering seemed to work, and I was able to drive to the nearby Ford dealership to ask about the problem. Because I was about 30 miles from home, they advised that the best thing I could do was to get the truck back to my local dealer. When I brought my vehicle to my local dealer, the service department confirmed that recalls and bulletins exist. However, they told me that my truck's VIN does not fall within the affected range. This is the pattern I have seen every time: th

The contact owns a 2015 Ford F-150. The contact stated that while driving 40 MPH, the vehicle downshifted from 4th gear to 2nd gear and the rear wheels locked up. The message “Service Vehicle Soon” was displayed and the check engine warning light was illuminated. The vehicle was taken to an Auto Zone and DTC: P0720 was retrieved. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the DTC: P0705, P0706, P0707, and P1702 needed to be displayed for the vehicle to be repaired under Extended Warranty Program: 26N04. The manufacturer was notified of the failure. The contact referenced NHTSA Campaign Number: 26V237000 (POWER TRAIN) as the possible cause for the failure. The failure mileage was 166,087.

The contact owns a 2015 Ford F-150. The contact stated that the vehicle was taken to the dealer, where a software update was performed under NHTSA Campaign Number: 26V237000 (Power Train); however, following the recall repair, the fuel economy was reduced and the transmission experienced intermittent hard shifting. The vehicle was taken back to the dealer, where the contact was informed that the vehicle needed a tune-up and spark plug replacements; however, the spark plugs had been recently replaced. The failure mileage was approximately 249,948.

While driving my 2015 Ford F-150, the vehicle experiences a severe and hazardous transmission defect. The transmission unexpectedly drops out of gear while in motion, resulting in an immediate loss of power and acceleration. Simultaneously, the 'D' (Drive) gear indicator light on the instrument cluster goes dark, and both the wrench warning light and check engine light illuminate, forcing the vehicle into an unsafe limp mode. This vehicle is subject to active safety Recall 26S28 / NHTSA 26V237 regarding unintended transmission downshifts and Transmission Range Sensor signal loss. I contacted an authorized Ford dealership to have this federally mandated safety recall performed. However, the service department explicitly refused to execute the recall repair, stating that the recall procedure does not solve the problem and makes it worse. The dealership is refusing to perform the required safety service, leaving my vehicle unrepaired and creating a dangerous ongoing safety hazard on public roads

The contact owns a 2015 Ford F-150. The contact received NHTSA Campaign Number: 26V237000 (Power Train). Ford Campbell sent a technician to the residence on August 9, 2026, to perform the update. While driving, the power train warning light was displayed. The technician arrived at the residence again to repair the vehicle. There was lag while driving, and the transmission unexpectedly downshifted. While driving 25 MPH, the power train warning light was displayed. The vehicle was taken to another local dealer, Ted Russell Ford Kingston Pike (8551 Kingston Pike Knoxville, TN 37919); and the vehicle was towed to be diagnosed. The contact was informed that the software needed to be updated on several occasions. The contact was informed that the fuel pump, electrical system, and battery needed to be repaired. The dealer determined that the power control module needed to be replaced. The contact stated that installing and removing the software had caused the failure, and the technician was unable to repair the vehicle. The manufacturer was contacted by phone. The failure mileage was approximately 122,984.

The transmission control module recall was serviced and a diagnostic was paid for to ensure there was no outstanding issues with the transmission 300 miles later the transmission totally failed in forward gear and reverse. It will only go into park, no reverse and no forward gear, a complete electronic and mechanical failure 300 miles after a service! I CALLED Ford for assistance and they would only take a complaint. With no follow up.

The contact owns a 2015 Ford F-150. The contact stated that while driving, the transmission shifted unexpectedly to a lower or higher gear. The vehicle was taken to an independent mechanic, where the transmission leadframe was replaced, and the vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 26V237000 (Power Train). The contact associated the failure with the recall. The contact submitted the receipt for the prior repair to the dealer and informed the contact that a partial reimbursement was available for the cost of the part, but there was no reimbursement for the cost of the labor. The contact was referred to the manufacturer for assistance. The manufacturer was contacted by phone but declined to offer additional assistance. The failure mileage was approximately 177,000.

The contact owns a 2015 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not available. The dealer informed the contact that the recall repair appointment was cancelled because the manufacturer had cancelled the recall.

See attached document for complaint.

Had recall 26S28 PCM reprogram done. After recall, check engine light on with code P0721, truck went into limp mode with wrench light after the gear quickly shifted down from a high gear. Dealer will not replace lead frame.

The contact's husband owns a 2015 Ford F-150. While the owner was driving 45 MPH and approaching a stop sign, the brake warning light became displayed on the instrument panel, and the vehicle failed to stop while depressing the brake pedal. The driver was forced to depress the brake pedal to the floorboard to stop the vehicle. Despite the failure, the driver was able to drive the vehicle to the residence and used another vehicle to purchase brake fluid for the vehicle. After refilling brake fluid reservoir, the reservoir was empty after test driving the vehicle. The owner attempted to move the vehicle out of the driveway; however, there was heavy white smoke coming from the exhaust pipe. The contact then discovered NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic) and associated the failure with the recall. The dealer was notified of the failure and the recall; however, the contact was informed that the part for the repair was on backorder and would not be available for almost two months. The failure mileage was approximately 155,000.

Just over a month ago, I had my local dealership's mobile service come to perform the covered warranty reset on the powertrain module. Last week, while driving apx 40mph, vehicle went into what I now know was "limp mode" 3 times within a few minute span -- felt like vehicle shifted into neutral, wrench light came on, but did not stay on for more than a few seconds. Had a diagnostic appointment yesterday, and was informed that the molded leadframe and oss sensor need replaced, at a cost of over $1600, including the $233 I paid for diagnostics. Today I found my letter from July regarding Customer Satisfaction Program 26N04. Everything in the letter matches my vehicle's issues, but I am being told by Ford that because my vehicle is not displaying the "correct" code per the service bulletin, it is not eligible for free warranty repair. How is it not eligible? This is a confirmed problem with the entire part, but they don't want to fork over the money to repair a cheaply made component, so they are offering bandage fixes, and paring down the eligibility criteria so narrowly that nobody qualifies to have the problem addressed. This seems predatory and negligent.

While driving my 2015 F-150 in live traffic, the vehicle suffered an abrupt, catastrophic powertrain and electronic control module failure, resulting in an immediate engine stall and severe traffic hazard. Multiple cluster warnings (Check Engine, Cross Traffic, Hill Assist) illuminated, followed by a total mechanical shutdown into a permanent "No Start" condition. The truck was towed to a Ford dealership.The diagnosis by the certified Ford technician (Repair Order #5804) confirms the root cause mirrors the exact hardware defect covered under Ford Recall 26S / NHTSA Campaign 26V237000. The transmission internal molded lead frame and Transmission Range (TR) Sensor suffered a severe electrical short circuit due to thermal degradation in the fluid.Crucially, this failure triggered a sudden, uncommanded downshift that forced the transmission into 2nd gear at driving speed. This created a violent rotational speed shock that physically shattered the internal planetary gears and clutches. This severe mechanical explosion left the "EXCESSIVE METAL" found in the oil pan, completely destroying the transmission internals.Simultaneously, the internal short circuit back-fed destructive voltage directly into the PCM reference circuit, immediately blowing the 10-amp main power supply circuit (Fuse F93). Because the shorted PCM completely killed module communication ("NO COMMUNICATION WITH PCM"), the computer was physically incapable of saving diagnostic trouble codes (DTCs) prior to replacem

The contact owns a 2015 Ford F-150. The contact stated that while driving 45 MPH, the transmission unexpectedly downshifted with an abnormal sound. The transmission seized in fifth gear and failed to shift as needed, with the check engine warning light illuminated. The contact stated that the failure was a persistent failure. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with a failed turbine speed sensor and internal lead frame failure. The contact was informed that the lead frame needed to be replaced. The vehicle was being repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated with the failure. The manufacturer was contacted by phone and a case was filed. The contact was informed that the repair was not covered under recall. The failure mileage was 163,000.

The contact owns a 2015 Ford F-150. The contact stated that while driving 60 MPH, the transmission unexpectedly downshifted from sixth gear into first gear. The powertrain warning light and Malfunction Indicator Light (MIL) illuminated after the failure. The contact pulled over to the side of the road. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train), and the vehicle was towed to the dealer, where a PCM software update and leadframe wiring harness replacement were performed; however, the failure persisted, and the dealer confirmed that the vehicle could not be test-driven due to a safety hazard. The contact stated that the recall remedy failed to address the safety hazard. The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The failure mileage was 186,214.

My Ford F-150 had recall 26S28 performed by J Allen Ford through mobile service at my home. Before the recall, my truck was operating normally with NO transmission issues—no skipped shifts, hard shifts, unexpected downshifting, warning lights, or other symptoms. I arrived home 10–30 minutes before the technician and the recall was completed at my home. Approximately 1–2 hours later, I drove to the store and the truck immediately began skipping shifts, downshifting unexpectedly, and having hard/harsh shifts. None of these problems existed before the recall. The truck was then towed to J Allen Ford. They checked for codes, inspected the engine, and tested the transmission. They stated there were no lead-frame codes and said they believed the problem was internal to the transmission. The truck has now been at J Allen Ford for over a month. Both J Allen Ford and I contacted Ford Motor Company. I reached a Ford department that could potentially assist, and they also contacted J Allen Ford. I was told the recall department would not assist because there were no lead-frame codes. J Allen Ford also stated Ford would not provide financial assistance because of the truck's age. I understand that I cannot personally determine what caused the transmission failure. However, the timing is extremely concerning: my truck had no transmission symptoms before the recall and developed serious transmission problems within 1–2 hours afterward. **I am asking Ford Motor Company to help resolve this

The contact owns a 2015 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train). The contact stated that prior to receiving the recall notification, the vehicle experienced unexpected transmission downshifts into first gear while driving, and the vehicle failed to shift into first gear intermittently. The wrench warning light was intermittently illuminated. The vehicle was towed to the dealer, where it was confirmed that the vehicle failed to shift into first gear, and it was diagnosed that internal transmission failure had caused metal contamination into the transmission fluid. The dealer determined that the transmission needed to be replaced. The contact stated that the recall remedy failed to address the failure. The failure mileage was approximately 69,000.

I am writing to formally report a dangerous safety defect involving my 2015 Ford F-150 XLT SuperCrew Cab. While operating the vehicle, I experienced a sudden and total loss of control. Without warning, the gas pedal lost all tension, the truck abruptly downshifted and went into limp mode, and both the check engine and wrench warning lights illuminated on the dashboard. This loss of control while driving created an immediate and severe safety hazard. My investigation into this failure reveals a widespread pattern of similar incidents involving the transmission molded leadframe. It appears that the failure of this component frequently causes an output shaft speed sensor malfunction, leading to the exact dangerous loss of power I experienced Given the high frequency of these reports from other owners. This loss of control while driving created an immediate and severe safety hazard. Upon experiencing these symptoms, I promptly scheduled an appointment at my local Ford dealership. Despite the service department confirming that the transmission lead frame is failing, Ford refused to perform the repair citing that my specific trouble codes are not currently approved under their policy. This is unacceptable, as these symptoms are identical to those addressed in recall 26S28 and Ford has previously acknowledged that these specific codes are directlv related to this component's failure in other mode years. My investigation into this failure reveals a widespread pattern of similar incid

Transmission gear indicator of the instrument cluster will flicker. At the same time the transmission will cluck while changing gears. The issue occurs for a couple days and then goes away. At the same time the transmission temperature gauge will bounce 60-80 degrees. After some time the same issues occur. Searching online this appears to be related to the lead frame. There has been an updated lead frame, but only certain conditions/codes will result in replacement by Ford. I've had all the recommended software updates, but issue persists. Last update on 9/21/2026.

The top rail that holds the sliding rear window came unglued. It appears that the installer did not use primer on the plastic trim piece before applying the urethane. It is a well-known, common factory defect. This is a danger because an unsecured window can fly forward after applying the brakes or in a collision. It would also be a danger to someone sitting in the back seat.

The contact owns a 2015 Ford F-150. The contact stated that while driving 75 MPH and towing a trailer, the vehicle unexpectedly downshifted into second gear, causing the trailer to strike the rear end of the vehicle. The contact stated that the failure had occurred on several occasions, causing the vehicle to veer off the road. The contact was able to pull over to the side of the road, and the vehicle was towed on each occurrence. The vehicle was towed to the dealer on several occasions, but the dealer was unable to correct the issue. The contact stated that after the last occurrence, the vehicle became undriveable and failed to respond while the accelerator pedal was depressed. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train), which the contact associated with the failure. The dealer performed the recall repair at the residence; however, the failure persisted. The dealer determined that the transmission failed and needed replacement at the owner's expense. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 190,000.

I am reporting a potentially serious safety issue involving my 2015 Ford F-150 Lariat 2.7L EcoBoost (129,610 miles at recall service; now approximately 130,155). On XXX, Orchid Isle Ford in [XXX] performed recalls 24E03 and 26S28 (Service Order XXX). Before this recall service, I had never experienced the engine-stalling problem described below.Since the recall work, my truck has unexpectedly shut off more than six times. While slowing for a traffic light, the RPM smoothly drops and the engine quietly shuts off. I do not have to be completely stopped. I must put the transmission in Park and restart the truck, after which it generally operates normally. The truck also intermittently takes longer than normal to start. No check-engine light appears when it stalls.There was also a previous frightening incident on Saddle [XXX] before the recall service. While transporting a truck full of girls to a volleyball game, the truck unexpectedly and rapidly downshifted. A wrench warning briefly appeared. We turned the truck off and restarted it, and the warning disappeared. Recall 26S28 is relevant because it addresses an intermittent Transmission Range Sensor signal to the PCM that can cause unintended downshifting. I returned the truck to Orchid Isle Ford on XXX. They could not reproduce the stall during an 8-mile test drive and found no active codes. Their testing found fuel-pump pressure/injector readings, battery, and compression were normal. The vehicle continues to stall.The batter

The technician from the local Ford dealership came out to fix NHTSA recall 26V237 on 8/7/26. The fix for this was to reprogram the Powertrain Control Module software. My husband got into his truck 3 days later, (8/10/26), and after driving half a mile the check engine light came on and the truck began to drive rough. He immediately took the truck to our local mechanic, (not at the Ford dealership). The next day we were told the PCM was fried and we would need to tow the truck to the Ford dealership for the fix. My husband explained the situation and they denied culpability. The truck had never had any computer, or computer related issues, until the PCM was "reprogrammed".

While driving on the [XXX], close to [XXX], throttle response was lost on the vehicle. Immediately put the hazards on, turned them off momentarily to indicate a turn off to the shoulder, traffic was right behind me, with some fast movers. “Hill start assist not available” was displayed on the main panel and “trac off”/ traction control. Below approx 10 mph the vehicle started shaking violently and we came to a stop. Turned the vehicle off and started looking in the manual and online for associated issues. Was able to restart the vehicle with no annunciated issues and continued driving at a cautious speed. A few minutes later the same issue arose. Had to pull over and reset the vehicle. By this time we had committed to taking the vehicle to the Ford service center on the interstate and made it there after occurring 4-5 more times where we had to pull over during the worst time of day, avoiding traffic on the on/off ramps. We had to use heavy braking once as we were disabled and there was another disabled vehicle also pulled over and we had to stop before them with enough safety clearance. We made it to Ford. According to SB 16B32B, our truck qualifies for an expired recall based on the [XXX] plant and the production date. Ford produced P2112 code for throttle body issues. We paid for the repairs. Requesting a re-inquiry of SB 16B32B. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2015 Ford F-150 experienced multiple sudden downshifts at highway speeds 75 mph and then started downshifting at lower speeds. Heavy clunking heard and wrench warning lamp came on with a very general warning message and turned both off after moving to the side of the highway and restarting the car. Warning sign returned while driving at significantly lower speeds on city streets, locked up tires when turning from a low speed twice. Extremely unsafe and could have caused a serious accident if people were following close behind me. Took it to the dealership to get repaired and they diagnosed DTC P0722 (Output Shaft Speed Sensor - No Signal) and confirmed that the signal failure caused the transmission to lock in 3rd gear and operate at maximum line pressure. Technician notes it resulted in damage to forward, direct, and overdrive clutches and recommended the replacement of the entire transmission ($5,739 for parts). I paid $8,636.93 out-of-pocket at a Ford dealership for this service repair.

I took my sick disabled mother's truck to the same dealership that she bought the truck from in 2018 with a full cash payment. The truck is a 2015 Ford F-150 platinum edition and it only had 40 thousand miles on it at the time and the person i believe that was over the service department was the first person i talked to at this dealership and i told her that my mother was sick and disabled and on oxygen and we use this truck for her medical transportation to her doctor's appointments and that the truck is our only means of transportation and that i am a burned out full time caregiver in need of urgent help to get the truck fixed and any recalls fixed so the truck would be safe to drive again and she told me its okay and that she has been there before and it made me feel so good to finally have someone that understands how it feels so she immediately had a brand new 2026 Ford F-150 XLT texas edition loaner truck already waiting for me after she said that she could get me in but without a loaner vehicle and she immediately called me back and said she got a loaner for me but i thought it was odd that she managed to get one that fast well to find out the loaner truck was pulled right from their fleet inventory and still had the factory monroe sticker still on the windshield and after awhile i noticed the dealer plates where expired and she arranged the entire process to bring the truck in on August 1st at 8:45am on a Saturday morning to have all of the recalls fixed and any damag

I was driving my f150 and all of a sudden it downshifted with a bang into 5th gear. I slowed down and noticed my transmission wouldn't downshift into any other gear. I had to stop truck with it stuck in 5th gear and transmission cooling fan sounded like a turbo fan. There was a wrench light that displayed and when I checked the codes it came up with P0720/P0721/P0722. All pointed to transmission issue. Shortly after they came out with the safety recall and after the "fix" my truck thru P0722 code again. Then the customer satisfaction program sent out letter said they would replace the lead frame at no cost even if you had over 150k. I paid over $400 dollars and multiple trips to dealer, and they stated that the truck didn't display Fords specific DTC Codes. My codes were identical to recall in 2014, and deadbeat ford won't replace my lead frame even though it's the same issue since 2011. When will the NHTSA step in an require ford to fix a well-known issue with this transmission?

The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission was shifted abnormally. The transmission unexpectedly downshifted and upshifted. The contact stated that occasionally the transmission was stuck in fifth gear. In addition, there was an abnormal clucking sound coming from the vehicle, and the power train warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with an unknown sensor failure. The vehicle was not repaired. The contact later received notification of Customer Satisfaction Program: 26N04. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, and the repair was completed. The vehicle was repaired. The contact stated that four days later the failure reoccurred. The vehicle was taken back to the dealer. The contact was informed that the required failure codes were not present during the diagnostic test. The dealer submitted a request for repair to the manufacturer on behalf of the contact; however, the request was denied. The vehicle was not repaired. The failure mileage was approximately 99,000.

I own a 2015 Ford F-150 equipped with the 6R80 transmission. I have experienced multiple intermittent transmission problems that I believe may present a safety concern. During one freeway incident, the wrench warning light came on and the transmission went into what appeared to be failsafe/limp mode. The truck would not accelerate normally and I was unable to get the vehicle much above approximately 50 mph. I pulled over, shut the engine off, and restarted it. After restarting, the transmission operated normally again. On multiple other occasions , I had separate incidents where the transmission became stuck in a gear while I was slowing to a stop at a traffic light. When I attempted to accelerate, the engine RPM became very high but the vehicle had very little acceleration. The transmission eventually began operating normally again, but then shifted very harshly into the correct gear. The vehicle currently has DTC P0717, Turbine Shaft Speed Sensor A — No Signal. I am attaching a Ford dealer service record. The service advisor’s written description states that the truck “down shifted to 1st” and was “stck in gear.” I want to clarify that these are the service advisor’s words summarizing my report, I did not tell the advisor that I observed the transmission downshift to first gear. I explained the incident on the freeway, only later learning this was likely the transmission going into failsafe, the wrench light came on, and the truck lost normal acceleration. The same dealer r

In September 2025 my 2015 F-150 did a hard downshift at speed. I took it in and they replaced the transmission lead frame, charging me $2,500. Since that time it has shifted hard from 1st to 2nd and 5th to 6th. In July, 2026, I received Ford Safety Recall 26S28, addressing the exact downshifting defect I paid to fix. I brought the truck in for the prescribed software remedy, in August, 2026 but the harsh shifting remained so i took it back on September 3rd, 2026 at which time they replace the valve body or lead frame and road tested it; the hard 1st to 2nd and 5th to 6th remained and the told me the transmission is "broke" and would require the entire transmission be replaced for ~$8,400. I reported this to Ford Motor Company Customer Satisfaction and it was escalated, case # CXH-09263554-W5R5T3, but was just told that "...there are no programs available to provide assistance with the repairs."

FORD CORPORATE CASE NUMBER: CXH-09262770. My 2015 Ford F-150 has experienced sudden, dangerous transmission downshifts at highway speeds that nearly caused a fatal collision. I complied with Ford's mandatory Recall 26S28 software flash, but the dangerous hardware symptoms remain active. The vehicle is currently grounded and unsafe to drive at the dealership lot, but Ford Corporate is denying the physical lead frame replacement due to narrow diagnostic code restrictions."