2015 Ford F-150 complaints

This is a supplemental complaint to my earlier report regarding NHTSA Campaign 26V237 / Ford Safety Recall 26S28. The recall remedy (PCM software update) was performed at W.C. Sanderson Ford in Healdsburg, CA on XXX. The original downshift defect recurred within weeks, including a near-miss where I nearly lost control of the vehicle with my [XXX] son inside. Since then, I have had the vehicle independently scanned twice, including a full all-systems diagnostic scan. The scan shows a communication fault (U0401, "Invalid Data Received From PCM") present across five separate control modules: ABS, Airbag/Occupant Classification System, Power Steering Control Module, Tire Pressure Monitoring/Body Control, and the engine module. The scan's own assessment recommends repairing CAN-BUS wiring and connections. I believe this network-wide wiring fault may be the actual underlying cause of the condition recall 26S28 was intended to fix — the recall's software update assumes a signal-loss problem can be resolved in software, but if the root cause is physical wiring, the remedy would not correct it. This would explain why the defect recurred so soon after the software update was installed. A second code, P2112 (Throttle Actuator Stuck Closed), also appeared spontaneously while the vehicle was parked. This code is documented in Ford's own Technical Service Bulletin 16-0139 (issued 2018), indicating Ford had prior knowledge of related fault patterns on this vehicle range. Of particular conce

I was driving on a 2 lane highway at approximately 50 mph and my truck started blowing white smoke and suddenly decelerated to 5 mph and a wrench appeared on my dashboard. I luckily was able to limp the vehicle to a parking lot. I then called AAA for a tow to my Certified Mechanic. He informed me the next day that the transmission line to the cooler failed. He replaced the cooler lines ($250). I definitely feel this problem should have a safety recall issued. If my wife and I were on a freeway when this happened- the outcome could have been a lot worse. SAFETY SHOULD BE PARAMOUNT FOR ME AND THE DRIVERS BEHIND ME!

I had Ford Safety Recall 26S28 performed on my 2015 F-150 for the unintended transmission downshift issue. Since the recall, my truck has experienced multiple unintended downshift events. Today, this happened twice — the second time I nearly lost control of the vehicle and almost had an accident. My [XXX] son rides in this vehicle frequently, including on many of the trips where this defect has occurred. I have had the vehicle scanned twice since the recall service. Both scans showed stored codes U0401-02 and U0401-00 (PCM communication failure) and U3013-16 (control module input power circuit fault) — all in the same system the recall software update was designed to address. The dealership that performed the recall, W.C. Sanderson Ford in Healdsburg, CA, has refused to diagnose the vehicle without an upfront fee I cannot afford. Ford Customer Relationship Center has also declined to assist. I am no longer able to safely drive this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After receiving Recall#26S28/NHTSA Rcall#26V237, I made appointment for the transmission module remedy upgrade.After getting upgrade, I didn't go a mile when it stuck in 3rd gear and wrench light came on..I took truck back to Ford garage and had to leave it there.A few days later I picked truck up and made it about 5 miles.I took it back ,as they wanted to drive it and try to get correct codes to come up, but all it did was keep coming up as a different code that wasn't warranted...We had a rejection from Ford on a conference call between Ford,Ford garage, and myself...they would only replace "lead frame"if the down shifting code came up...well, they already upgraded that but will not replace "lead frame" that shows a bad realy molded on it...I have truck back after 2 weeks sitting at their shop, but cannot drive it .When I take off from a stop it will do a hard shift into 3rd, wrench light and tranny fan comes on and I have to find a spot to pull over as it will not shift higher.Once shut off, I can restart and continue, but it usually does it several times before I can continue and shifting returns to normal...Recall from Ford shows if software upgrade doesn't rectify problem, they will replace "lead frame"- Ford garage wants me to drive it until code comes up that they need to warranty "lead frame", but its not safe to drive as it now has up-shifting problem.

The contact owns a 2015 Ford F-150. The contact stated that on several occasions while driving at slow speeds, the transmission unexpectedly downshifted into second gear. The check engine warning light illuminated for a while before the power train warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was taken to a dealer for the recall repair; however, during the repair, the dealer burned the PCM twice, and the recall repair was not performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a complaint was filed. The failure mileage was approximately 60,000.

Odometer Fraud. The contact purchased a 2015 Ford F-150. The contact stated that after purchasing the vehicle, a Carfax report revealed a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 95,536; however, the Carfax report listed the mileage at 196,914.

Execution of manufacturer safety recall service resulted in immediate, catastrophic transmission malfunction and sudden loss of motive power upon leaving the franchised dealership, creating an imminent road hazard. Details of the Incident: Recall Intake: On XXX, the vehicle was driven into the authorized Ford dealership Cloninger Ford of Morganton in [XXX] under its own power for an open manufacturer safety recall involving the transmission molded leadframe and PCM software update to prevent sudden, unintended downshifts. Immediate Failure Post-Service: After technicians completed the recall service and returned the keys, the vehicle was driven out of the dealership lot. Upon reaching normal road speed and shifting from 3rd to 4th gear (less than 0.2 miles from the service bay), the transmission violently malfunctioned, lost forward drive engagement, and rendered the truck completely disabled and undrivable in active traffic. No road test was performed by the dealership prior to releasing the vehicle. Safety Risk: The sudden failure and inability to shift gears properly left the vehicle stranded in roadway traffic, presenting an immediate collision risk. The vehicle had to be limped back into the dealership service drive immediately. Remedy Failure & Denial: The dealership acknowledged that the recall-mandated PCM software calibration update triggered the severe transmission failure. However, both the manufacturer and the dealer are now claiming the failure is a "pre-existing

Safety recall 26S28/26V237 was unable to be installed on my 2015 Ford F150. After receiving a "Check Engine Light" and a "Wrench Symbol Light", I took my truck to 3 different dealerships and all three could not perform the safety recall. At the first 2 dealerships, no solutions were tried. They called me to pick up the truck because they could not install recall. I took the vehicle to a 3rd dealership after recommendation from the 2nd dealership, and after 3 weeks they notified me as well that they could not perform install. A case number was created for this issue. I am still waiting for a solution from Ford to install this safety recall that is required by law to be installed.

I have contacted Family ford in netcong NJ on two separate occasions to address recall Manufacturer Recall Number20S31 NHTSA Recall Number20V332 Recall StatusRecall Incomplete Initially in 2020 I was on a waitlist; I followed up a few times and never heard back. Recently I contacted them again to address a second recall and schedule the work for Sept 6th. I received a call from their scheduler stating the above parts were on backorder for several months and said I would be put on a waiting list. I asked what specific part number was on order but she had no information but stated it could be 6 to 9 months and she was unable to follow up with me when it was available. After our call I did a search on their parts inventory and the brake booster, o-rings and gasket were all in stock and available for pickup that day Saturday August 22nd 2026. It is clear that they are intentionally delaying the installation of the of this critical stopping component.

The contact owns a 2015 Ford F-150. The contact stated that while driving 55 MPH, the transmission downshifted from 5th to 4th gear, and the vehicle decelerated to 35 MPH. The failure reoccurred, and the transmission downshifted from 3rd to 1st, and the vehicle lost automotive power. The message “Service Vehicle Soon” was displayed and the check engine warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed, and the contact was advised that the cooler lines had snapped due to corrosion on the quick-connect clamp. Additionally, the contact was informed that the transmission needed to be replaced. The cooler lines were replaced; however, the transmission was not replaced, and the vehicle was not repaired. The contact referenced NHTSA Campaign Number: 26V237000 (POWER TRAIN) as a possible cause for the failure. The manufacturer was notified of the failure. The failure mileage was 79,236.

The contact's wife owns a 2015 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (POWER TRAIN), and the vehicle was taken to the dealer where the recall repair was performed; however, the contact immediately began to experience intermittent transmission downshifts without warning. The dealer was notified of the failure, and the contact was made aware of Customer Satisfaction Campaign: 26N04. The dealer stated that the campaign was placed on the vehicle to address the failure experienced; however, the program only applied if a specific error code was retrieved. The vehicle was taken to the dealer, but the error code was not displayed. The vehicle remained unrepaired. The manufacturer was notified of the failure, and the contact was given the same information as the dealer provided. The contact was provided a case number. The failure mileage was approximately 168,000.

The vehicle was previously taken to an authorized Ford dealership to complete Safety Recall 26S28 (NHTSA Campaign 26V237000) for unintended transmission downshifts. The dealer applied the mandated software patch. However, this safety remedy has completely failed. While driving at highway speeds, the vehicle experienced severe mechanical gear grinding and twice suffered sudden, unprompted downshifts into a lower gear. This caused an immediate and dangerous spike in engine RPMs and a sudden deceleration, creating a high-risk highway crash hazard and a potential loss of vehicle control. The physical hardware defect (the molded transmission lead frame) is actively failing and bypassing the software safeguard. The authorized dealer, Nielsen Ford of Morristown, is currently refusing to replace the defective hardware under the safety mandate without a permanent dashboard code, despite the vehicle displaying clear, dangerous physical symptoms of a failed recall remedy.

I was in my driveway getting ready to service the truck. After depressing the break pedal about half way, I lost break pressure. Upon inspection, the front passenger side breaks had a major leak/failure. The entire inside of the front passenger wheel as sprayed with break fluid. This indicates that the line failed under pressure and had and explosive release of fluid. Upon further inspection the line failed at the hard metal fitting leading to the hard metal break lines. In one of the pictures provided I am pointing at the exact point of failure. This is similar to other reported failures: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached document for complaint

Component: Power Train / Automatic Transmission (6R80 6-Speed) Description of Incident & Safety Hazard: My 2015 F-150 suddenly lost the ability to shift through its full range of gears and became completely locked between 3rd and 5th gears while driving. This sudden loss of power and gear range in active traffic created an immediate rear-end collision hazard. The vehicle threw diagnostic trouble codes P0720 (Output Shaft Speed Sensor) and P0722 (Output Shaft Speed Sensor No Signal). I have photographic proof of these active codes. The Safety Recall Loophole: I brought the truck to a Ford dealership for safety recall 26S28. However, the dealer only performed a PCM software update and did not replace the physical molded leadframe. Because safety recall 26S28 strictly excludes codes P0720 and P0722 from its replacement criteria, the dealer is completely unauthorized to replace the physical leadframe under this safety campaign, regardless of whether the codes are active. Inexplicably, Ford covers codes P0720 and P0722 under safety recall 24S37 (for older models), but forces 2015 owners with the exact same codes to rely on a non-safety Customer Satisfaction Program (26N04) which carries strict time/mileage limits. This is a dangerous technical loophole. A software patch on a vehicle with a physically failing speed sensor is a temporary band-aid, not a permanent safety fix. The physical leadframe is still defective and will fail again, presenting a continuous safety hazard. Ford mu

The contact owns a 2015 Ford F-150. The contact stated that an engineer was sent from the dealer to the residence and the vehicle was repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, after the recall repair, the message that the top speed of the vehicle was limited to 80 MPH was displayed. Additionally, the transmission was shifting roughly while shifting gears. The contact stated that the failure started after the recall repair was performed. The dealer was contacted after the recall repair due to the failure but stated that over time the transmission would shift better. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally, with the WRENCH symbol flashing before the vehicle lost power. The contact associated the failure with NHTSA Campaign Number: 26V237000 (Power Train); however, the VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired because the dealer was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 240,000.

The contact owns a 2015 Ford F-150. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 26V237000 (Power Train); however, after the recall repair was performed, the vehicle started experiencing failures associated with the recall. The contact stated that after the recall repair, while driving 60 MPH, the transmission unexpectedly downshifted to a lower gear and the vehicle swerved in the middle of the highway. The vehicle was taken back to the dealer and was diagnosed with transmission failure. The leadframe was installed on the vehicle, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 210,265.

Vehicle will downshift from 6th gear to 3rd gear at highway speed (55 mph+)

The transmission intermittently enters a failure mode where the wrench warning lamp illuminates and the transmission locks into its current gear, with no further shifting. This has happened multiple times without warning, including at highway speed. It sometimes recovers on its own and resumes normal shifting, then fails again later. The safety risk is loss of gear selection while moving. Depending on the gear it locks into, the vehicle cannot accelerate to merge or maintain traffic speed, or the engine runs at high RPM with no upshift available. The manufacturer has issued a safety recall for this vehicle line citing unexpected transmission downshift as the hazard, which is the same underlying condition. My family rides in this vehicle and I no longer consider it safe. A Ford dealer confirmed the failure. Codes P0715 and P0717 (input/turbine shaft speed sensor circuit) were retrieved from the powertrain control module. No gear ratio codes and no slip codes were present, indicating an electrical fault rather than mechanical failure. The dealer performed the PCM reprogramming remedy under safety recall 26S28. The condition recurred the same day, on the drive home from the dealership, and has continued since. A software calibration cannot repair a degraded electrical connection, so the remedy did not address the failure on this vehicle. The manufacturer's stated root cause is degradation of electrical connections within the transmission molded lead frame. The transmission range

Vehicle: 2015 Ford F-150 XLT, 5.0L V8, approximately 148,000 miles. I previously had the related recall/software update performed on this vehicle. On two separate occasions the transmission performed a sudden, uncommanded downshift while driving at highway speeds. On one of those occasions the rear tires locked up / skidded. There was no warning, no driver input, and no diagnostic trouble codes (DTCs) were stored or displayed. After these events, a Ford dealership inspected the transmission and found metal debris in the transmission pan. This is how the current transmission problem was discovered. My symptoms match the defect described in NHTSA recall 26V237 / Ford campaign 26S28 (and the prior investigation PE25002 / EA26001): intermittent loss of Transmission Range Sensor signal due to degradation of the molded lead frame, resulting in unintended downshifts that can cause rear-wheel lock-up. I am requesting that Ford review this case for coverage or goodwill assistance related to the known lead-frame defect and the subsequent internal transmission damage.

The contact owns a 2015 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 26V237000 (POWER TRAIN). After retrieving the vehicle, the contact discovered that the parking brake was activated, and the vehicle failed to respond while attempting to reverse. The local dealer was not yet notified of the failure. The manufacturer was not yet contacted. The failure mileage was 100,000.

The contact owns a 2015 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the vehicle experienced a failure after the recall repair was performed. The contact stated that while the vehicle was stopped in third gear, the speedometer was at zero while the RPM was at 5,000 RPM. The check engine and transmission warning lights were illuminated. The contact retrieved DTC: P0715 (Input/Turbine Speed Sensor "A" Circuit Malfunction). The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,016.

The contact owns a 2015 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V237000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact's parents own a 2015 Ford F-150. The contact stated that while driving 40 MPH, the transmission unexpectedly downshifted from sixth gear to second gear, causing the vehicle to jolt and the wheels to lock up. The brake pedal was depressed, but the wheels remained locked, causing the vehicle to crash into the rear of another vehicle, which then struck a second vehicle. No warning light was illuminated. The air bags failed to deploy, and no injuries were reported; however, emergency personnel responded to the scene and evaluated an infant occupant of the second vehicle. A Police report was filed. All three vehicles were driven away from the scene. The contact received notification for NHTSA Campaign Number: 26V237000 (Power Train); and contacted the dealer. The contact was referred to the manufacturer to determine whether the crash was caused by the recall. The manufacturer was unreachable. The vehicle was not diagnosed or repaired. The failure mileage was approximately 71,700.

The contact owns a 2015 Ford F-150. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 26V237000 (Power Train); but a failure occurred. The vehicle unexpectedly decelerated abruptly with a related warning light illuminated. The dealer was contacted. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. In addition, the power train warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The failure was persistent. The contact stated that the failure had occurred immediately after being repaired under NHTSA Campaign Number: 26V369000 (Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

When driving down the highway the vehicle downshifted abruptly and the engine started shuddering and shaking at a high speed. I was forced to pull over on the side of a busy highway in a 70mph section. A Ford dealership in the area inspected the issue and stated that the engine was blown after only ~150,000 miles. The transmission wrench and engine light came on prior to the incident but would turn off after a few minutes and both lights turns on during the incident. The circumstances described in Safety Recall Notice 26S28 / NHTSA Recall 26V237 occurred during the incident but a blown engine was not covered in this recall. However, the vehicle experienced an unexpected sudden downshift and then the engine malfunctioned.

The contact owns a 2015 Ford F-150. The contact stated that while driving 60 MPH, the transmission unexpectedly downshifted to a lower gear, causing the vehicle to abruptly decelerate. The contact associated the failure with NHTSA Campaign Number: 26V237000 (Power Train); however, the VIN was not associated with the recall. The dealer was contacted and offered a software update as the repair. The contact stated that after the software update, the failure worsened. The dealer stated that if the wrench warning light was not illuminated, the manufacturer would not pay for the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 183,000.

Underwent Ford safety recall 26S28 on 7/27. After safety recall, check engine light remained on. Mobile service returned on 7/29, and tech stated that "engine relearn process" was not completed. He stated that he completed the recall. One hour later (next time I drove the truck) while going over 70 mph on the interstate, truck shifted down and revolutions shot up. Loud bang from under the truck. Had 3 of my young children in my truck at the time.

While driving (end of June 2026) at 55 mph, my truck downshifted and slowed immediately cause the tires to lose traction before shifting back and regaining control. My truck was brought to a local shop as it was unsafe to drive. The shop said the lead frame needed to be replaced and we did. I then received recall information for NHTSA recall 26V237. I attempted to be reimbursed for the lead frame replacement, but was declined due to using a third party shop before i had info on the recall.

The contact owns a 2015 Ford F-150. The contact stated that while driving at various speeds on several occasions, the transmission unexpectedly downshifted and the powertrain warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a failure with the leadframe. The vehicle was not repaired. The contact stated that two months later, the contact became aware that the VIN was included in NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was taken to another dealer, and it was determined that a software update was needed. The vehicle was repaired when the remedy became available, but the failure reoccurred. The vehicle was taken back to the dealer, where the diagnostic result was unknown. The contact stated that the leadframe might possibly be replaced, but there was no indication that the leadframe needed to be replaced. The manufacturer was notified of the failure. The failure mileage was unknown.

The timing belt/chain is failing on F-150 trucks and multiple people have sent in issues. i think from 2015-2018. It looks like you are already looking at other Fords with same issue. what i was told is that there could be sudden stalling: If the timing is thrown off or the chain snaps, the engine cuts out instantly. Losing power steering and engine power while driving in traffic creates an immediate crash hazard. Severe Misfires and Power Loss: A slipping chain causes rough idling, violent shaking, and an inability to accelerate which happened to the truck. Due to this i had to get mine fixed in June of 2024 i have attached the invoices. I tried to upload invoice but said there was an error

Prior to this incident, the vehicle had no unusual noises, warning lights, or other indications of a drivetrain problem. On 06/18/2026, while driving under normal city driving conditions at approximately 45 mph, we suddenly began hearing a clunking noise coming from the vehicle. We did not know where the noise was coming from at the time, but because it was unusual and appeared to indicate a serious mechanical problem, we drove approximately three miles to our home. The vehicle was then transported on a trailer to a Ford dealership for inspection. The Ford dealership diagnosed a failure of the rear differential/rear axle assembly. According to the dealership's diagnosis, the rear differential bearings had failed, the ring and pinion gears were making noise and required replacement, and the driver-side carrier bearing had come apart, damaging the rear axle housing. The dealership recommended replacement of the rear axle housing and related differential components. I contacted Ford Motor Company and requested goodwill assistance regarding this failure. My request was documented under Case # CXH-08638079-H7C5F4; however, Ford denied the goodwill assistance request. I have photographs documenting the condition of the failed components and can provide those photographs if requested. I am concerned that a sudden failure of a major drivetrain component without prior warning could create a safety risk by causing a loss of vehicle mobility, unexpected vehicle behavior, or leaving occu

I purchased my 2015 Ford F150 January 2020. I’ve had several issues with the brakes, calipers & rotors. From Sept 2022 my truck has been in the shop for these issues 6 times & it’s now doing the same thing. I’m [XXX] & have never had so many of the same issues with one vehicle. There has to be something causing this. Please tell me what I can do to keep from spending so much time & money on this. I greatly appreciate it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Ford F-150. The contact stated that while driving approximately 65 MPH, the transmission unexpectedly downshifted from 5th gear to 2nd gear with the WRENCH icon displayed. The vehicle was taken to the local dealer and was repaired under NHTSA Campaign Number: 26V237000 (POWER TRAIN). After the software update was performed, the vehicle continued to intermittently experienced an unexpected downshifting and upshifting. The vehicle was taken back to the dealer who diagnosed that lead frame module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

The contact's son owns a 2015 Ford F-150. The contact stated that while his son was driving 15 MPH, the transmission unexpectedly downshifted to 1st gear, causing the rear wheels to lock up and the vehicle to skid toward the side of the road. The vehicle failed to restart and was towed to the contact's workplace. The vehicle was towed to a transmission specialist, where the failure was associated with NHTSA Campaign Number: 26V237000 (Power Train); and metal shavings were found inside the transmission oil pan. The vehicle was towed back to the workplace. The dealer was contacted and informed that the recall did not cover any collateral damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2015 Ford F-150. The contact was notified that the VIN was included in an unknown recall, and the vehicle was repaired under the recall; however, while stopped at a red light, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the valve body and several other unknown components needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. The transmission warning light was illuminated. The contact used a fluid cleaner, and the light turned off. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train). The contact called the local dealer, and it was confirmed that the part was on back order. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.

While removing child care seats from the back-right passenger seat, I noticed an unusually loud tingling sound from the lower anchor point of the seat belt. Upon inspecting it, I noticed that the bolt anchoring the bottom part of the seat belt was completely unscrewed and was only being held on by the tension of the seat belt. Once unbuckeled, the bottom anchor of the seat belt came out completely. There were no special circumstances to cause the seat belt bottom anchor to come unscrewed beyond normal use. Component is available for inspection upon request. The issue has not been brought to the attention of the dealer or manufacturer. The vehicle has not been inspected by anyone other than the owner. The unscrewing of a bolt that is critical to the proper function of a seat bealt through normal use and without any indicators or warnings creates serious unsafe conditions that could result in harm to oneself or others.

My vehicle experiences total loss of the instrument cluster PRNDL gear display, an active Wrench Light, and unexpected shifts into Limp-Home Mode while driving in traffic, creating a severe crash hazard from trailing vehicles. An OBD-II scan confirmed permanent fault codes P0715 (Input/Turbine Speed Sensor Circuit Malfunction) and P0717 (Input/Turbine Speed Sensor No Signal). West Herr Ford of Amherst (NY) inspected the vehicle on July 25, 2026. REASON FOR COMPLAINT / REMEDY INADEQUACY: #1 Software vs. Hardware: Recall 26S28 uses a PCM software reflash to alter computer logic during signal drops. This software reflash does NOT fix the underlying physical breakdown of the 6R80 molded lead frame assembly. Thermal cycling and vibration continue to degrade internal wiring, causing active driving failures after the recall update. #2 Omission of Known Codes (P0715/P0717): The Turbine Speed Sensor (TSS) and Output Speed Sensor (OSS) are physically integrated inside the EXACT same plastic molded lead frame. However, dealers refuse to cover part replacement under 26S28 for P0715/P0717 because they are omitted from the recall's automated approval list, forcing out-of-pocket costs exceeding $1,200 for a known manufacturing defect. REQUESTED ACTION: I request NHTSA require Ford to expand 26S28 hardware replacement authorization to explicitly include lead-frame-integrated codes P0715 and P0717, and mandate physical lead frame replacements for all vehicles exhibiting active sensor circuit

The contact owns a 2015 Ford F-150. The contact stated that while the accelerator pedal was depressed, there was an abnormal clunking sound coming from the engine. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 26V237000 (Power Train); but the failure persisted. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but referred the contact back to the dealer for the recall repair. The failure mileage was approximately 179,000.

The contact owned a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power while approaching a stop. The contact depressed the brake pedal; however, the vehicle unintendedly accelerated and crashed into a Chevrolet Tahoe. The wrench symbol warning light was illuminated. There were no reported injuries. The air bags deployed as intended. A Police report was filed. The vehicle was towed to a tow lot. The insurance company towed the vehicle to the total loss yard, where the vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 310,000. The VIN was not available.

Ford issued 4 codes for campaign #26S28 (PCM recall). Numerous owners are being denied warranty/safety repairs due to “other codes” appearing after computer update. Same limp mode, same sudden downshifting and will cost us (and many others) thousands in repairs because Ford put out faulty repairs. We will be paying 1800 for 2 codes NOT included but for a part that is integrated with the lead frame. MANY others are documenting similar circumstances online. My 16 yr old child will be driving this vehicle. I have filed numerous complaints under my case number with Ford should their “cheapest fix” cause additional issues.

The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate. The contact stated that the transmission had seized in first gear. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was taken to the dealer. The contact stated that the failure had occurred after the recall repair was completed on July 23, 2026. The failure occurred while leaving the dealer. The vehicle was left at the dealer. The contact was informed that the ECM was not communicating with the transmission. The contact was informed that no failure codes were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was not present prior to the completion of the recall repair. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 205,000.

Vehicle suffered a violent, un-commanded highway-speed downshift due to NHTSA Campaign 26V237000 / Ford Recall 26S28. The tachometer was redlined during the incident. The mechanical overspeed immediately damaged the engine's cam phasers. Eide Ford in Mandan, ND, applied the recall software patch after the structural failure already occurred, cleared the diagnostic trouble codes without providing a copy to the owner, and is refusing to replace the lead frame or cover the resulting valve train damage, demanding $7,200 out-of-pocket.

I am submitting this complaint regarding Ford Recall 26S28 (NHTSA Recall 26V237). My truck exhibited the dangerous unintended downshift condition described in this recall for several weeks before the repair remedy became available. A few weeks weeks before April 27, 2026, the truck began unexpectedly downshifting from approximately 5th or 6th gear into a much lower gear while driving. Each event caused the truck to enter limp mode, illuminate the wrench light, display multiple warning lights, and shake violently. I had to pull off the road, shut the truck off, wait several minutes, and restart it before it would drive normally again. I immediately reported these incidents to Mike White Ford and was repeatedly told to monitor the vehicle because no recall remedy was available. I reported the issue again during an oil change on April 27, 2026. Driving home from that appointment (9 miles), the truck experienced two more unintended downshifts. We immediately called the dealership and were again told to continue monitoring it. The condition progressively worsened over the next several weeks. On May 31, 2026, the truck experienced six unintended downshifts in one day. After the final event, it became difficult to restart and the check engine light illuminated. By my June 8 appointment, the truck was stuck in permanent limp mode and had to be towed to the dealership. The service manager stated it was "unsafe to drive" and provided a loaner vehicle. The truck later stored DTC P0219 (

Ford Recall 26S28 NHTSA Recall - 26V237 Dealership has run the update. 2 codes NOT LISTED by Ford (regarding the Lead Frame in which they have 4 listed), are not covered by Ford according to the mechanics. The Valve Body is part of the lead frame but not covered under recall?? They don’t want to replace the lead frame as required by this safety recall. They want to charge us to replace the valve body, within the lead frame. [XXX], [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A/C shuts off after 30-45 minutes of running cold. It’s clear from the amount of condensation after I park, that the evaporator core is freezing due to a faulty temperature sensor

See attached document for complaint.