2024 Ford F-150

Defect. Ford Motor Company (Ford) is recalling certain 2023-2027 F-150 vehicles. The fuel tank may be improperly secured and leak fuel, or detach from the vehicle while driving.

Risk. A detached tank can create a road hazard, increasing the risk of a crash. In addition, a fuel leak can cause an engine stall or increase the risk of a fire.

Remedy. Dealers will inspect and replace the fuel tank straps, as necessary, free of charge. Owner notification letters were mailed September 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 14, 2026.

Defect. Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

Risk. Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.

Remedy. The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.

Defect. Ford Motor Company (Ford) is recalling certain 2023-2025 F-150 vehicles equipped with the Trailer Tow Max Duty package and a 9.75-inch heavy duty axle with a 3/4 float axle design. The rear axle hub bolt may fatigue and break, which can result in damage to the axle hub splines.

Risk. Damaged axle hub splines can result in a vehicle rollaway when in park without the parking brake applied or cause a loss of drive power. Either of these conditions can increase the risk of a crash.

Remedy. Dealers will replace the left and right rear axle shaft assemblies, free of charge. This is a phased recall. Ford owners will receive letters in multiple phases, beginning August 2025 through Winter 2025. Phase 1 will include 2023 F-150 model year vehicles. Phase 2 will include 2025 F-150 model year vehicles and Phase 3 will include 2024 F-150 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed August 22, 2025. Owner notification letters were mailed August 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S82. This recall expands previous NHTSA recall number 23V896.

Defect. Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Risk. A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy. The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Defect. Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Expedition, and 2024 Lincoln Navigator vehicles equipped with 3.5L GTDI engines. The engine may have a misaligned engine cup plug, which can result in a rapid oil leak.

Risk. A rapid oil leak can result in an engine stall, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy. Dealers will inspect the engine cup plug alignment, and replace the plug if necessary, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S30.

Defect. Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Bronco, 2024 Ranger, 2025 Mustang, Explorer, and Aviator vehicles. The transmission valve body may have been machined incorrectly, which can cause reverse gear failure, or unexpected forward movement in reverse or neutral gear.

Risk. Unexpected vehicle movement increases the risk of a crash.

Remedy. Dealers will replace the transmission main control valve body, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S19.

Defect. Ford Motor Company (Ford) is recalling certain 2024 F-150 vehicles. The steering gear assembly may have been assembled with an incorrect rack, which can cause the gears to fracture.

Risk. A fractured steering gear can cause the steering to bind or lock, resulting in a loss of steering control and increasing the risk of a crash.

Remedy. Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed February 19, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S04.

Defect. Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, 2024 Expedition and 2024 Lincoln Navigator vehicles equipped with a 3.5L GTDI engine. The engines may have a misaligned engine cup plug, which can result in a rapid oil leak.

Risk. A rapid oil leak can result in an engine stall, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy. Dealers will inspect the engine cup plug alignment, and replace the plug if necessary, free of charge. Owner notification letters were mailed on May 23, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S70.

Defect. Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk. Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy. Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Defect. Ford Motor Company (Ford) is recalling certain 2024 F-150 vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

Risk. A windshield that detaches from a vehicle during a crash can increase the risk of injury.

Remedy. Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C20.

Defect. Ford Motor Company (Ford) is recalling certain 2024 F-150 vehicles. The steering column lower shaft may have been secured to the steering gear assembly with an incorrect fastener, which can result in the separation of steering components and cause a loss of steering control.

Risk. A loss of steering control increases the risk of a crash.

Remedy. Dealers will replace the lower steering shaft fastener, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S32.

On XXX at approximately 6:50 AM, I was backing out of my driveway. After entering the roadway, I came to a complete stop and shifted from Reverse to Drive while in Normal drive mode. Immediately upon shifting into Drive, the vehicle lurched forward and rapidly accelerated without any accelerator pedal input. My foot was not on the accelerator. The vehicle accelerated to approximately 15-16 MPH and continued moving under power. I had to quickly steer to avoid striking my brick mailbox. The vehicle continued moving until I applied the brakes and brought it to a complete stop. After stopping, the engine RPM returned to normal and the vehicle then operated normally. No warning lights or messages were displayed. This event created a significant safety hazard and nearly resulted in a collision. In addition, the vehicle has experienced intermittent transmission and driveline issues since it was new. Symptoms include harsh upshifts and downshifts, gear hunting, shuddering, driveline clunks, RPM fluctuations under steady throttle, and jerking during acceleration and deceleration. Some downshifts have been severe enough to make the vehicle lurch as if lightly rear-ended. Other events have felt similar to placing a vehicle in Park while still moving. I have experienced abrupt downshifts while slowing from approximately 40 MPH, rapid multiple-gear downshifts accompanied by shuddering, harsh shifts while coming to a stop at low speeds, and repeated gear hunting in traffic. The symptoms oc

I am the owner of a Ford F-150 Raptor R, a vehicle that Ford specifically engineered to require 5W-50 full synthetic motor oil. Despite following Ford's recommended maintenance schedule, I have been informed by multiple dealerships that they cannot perform a routine oil change because Ford is not supplying sufficient quantities of the required oil. What I find unacceptable is not simply the temporary shortage itself, but Ford's apparent lack of urgency in addressing the problem and the complete absence of a customer solution. I purchased a premium vehicle with the expectation that Ford would be able to support and maintain its own product. Instead, I am being told there is "nothing that can be done" while the vehicle continues to accumulate mileage. This puts owners in an impossible position. If I continue driving the truck, I risk exceeding the recommended service interval and potentially jeopardizing warranty coverage or engine longevity. If I stop driving it, Ford has effectively rendered an expensive vehicle unusable through its inability to provide a basic maintenance requirement. When I contact Ford Customer Service and request escalation to a supervisor, I am repeatedly told that all available resources have been exhausted. However, offering no remedy, no alternative service plan, no approved substitute oil, no reimbursement process, and no timeline for resolution cannot reasonably be considered a remedy. I am asking Ford to provide, in writing: An immediate solution f

URGENT SAFETY COMPLAINT – 2024 FORD F-150 TREMOR Since May 2026, my 2024 Ford F-150 Tremor has repeatedly experienced a dangerous transmission gear-shifting malfunction. Without warning, the gear selector locks, preventing the vehicle from engaging Drive, Reverse, or Park, leaving it immobilized. This has occurred in parking garages, blocking entrances and exits, and on interstate highways after stopping in traffic. The vehicle can become stranded in active traffic with no reliable way to move it to safety. This creates an extreme collision risk, potentially resulting in serious injuries or fatalities involving myself, my family, and other motorists. This is not an isolated concern. Ford issued Technical Service Bulletin 25-2276 addressing gear shift module failures in 2021–2025 F-150 trucks, including inability to shift into Park or out of gear. NHTSA complaints 11745086 and 11751717 describe similar failures in 2024 F-150 vehicles. Despite the recurring safety hazard, Ford has refused to repair my vehicle without charging me, citing expiration of the 3-year/36,000-mile warranty due to mileage. A potentially life-threatening safety defect should not be dismissed solely because the vehicle exceeds its warranty mileage. I respectfully request that NHTSA investigate these recurring failures, determine whether a broader safety defect exists, and evaluate whether a safety recall and manufacturer-funded repairs are warranted. I fear that continued operation could result in a preve

I am reporting a catastrophic component failure on my 2024 Ford F-150 equipped with the 9.75-inch heavy-duty 3/4 float rear axle design. Both the driver-side and passenger-side rear axle hub bolts have completely sheared off due to metal fatigue. The bolt heads are missing entirely, and the threaded studs remain snapped off flush inside the wheel hub assemblies

The windshields are extremely prone to cracking and chipping. I am now in need of my fourth windshield from an acorn falling off a tree and hitting my windshield while going 25mph. I have had multiple Ford F150s and have never replaced a windshield, I have not changed my driving habits and every one has been from an extremely minuscule incident such as this. I know of at least three other F150 owners at my place of employment who have been through at least one windshield on their newer trucks as well. There is something wrong with these windshields.

While towing truck shifted harshly and turned on the indicator light (P1744). The truck started having metallic noises while in gear. Dealer inspected and found metal debris throughout transmission. Dealer replaced transmission.

2024 Ford F150 Lariat caught fire on 9/25/2026 while driving vehicle. White smoke came out of engine compartment, then black smoke. Cab filled with white smoke, then black smoke. We exited vehicle. Flames came out of engine compartment. Within seconds flames & black smoke shot up 20' to our oak tree. Could hear "pops' going off while waiting for fire department. Firefighters stated sounds were from tires & air bags. Vehicle totally destroyed. Everything totally gone from engine compartment up to bed of truck. Left side of vehicle worse that right side. Left side mirror gone. Vehicle is available for inspection. Insurance company claim made. Adjuster hasn't contacted us yet. Police and fire department were here and reports were made. No warning lamps or messages prior to incident.

Re: Recurring Knock Sensor Failure — 2024 Ford F-150 STX (2.7L) I am writing to document a recurring mechanical issue with my 2024 Ford F-150 STX, 2.7L, currently at approximately 30,900 miles, purchased new. First Incident (late XXX): While driving, the check engine light illuminated, indicating a knock sensor fault. I brought the vehicle to Ted Britt Ford in [XXX], where it remained for five days for sensor replacement. I requested a loaner vehicle, which the dealership stated was unavailable, requiring me to rent a replacement vehicle at my own expense. Second Incident (XXX): Following a period of heavy rainfall, the check engine light returned with an identical knock sensor fault. The vehicle was again taken to the same dealership and held for five days for repair. When I again requested a loaner, I was informed one could not be provided because the vehicle was not originally purchased at that dealership. Rental Costs: Across both repairs, I have incurred rental vehicle expenses for a combined 10 days due to the dealership's lack of loaner availability. Suspected Root Cause: Based on the pattern of failures — particularly the correlation with heavy rain — I believe water may be intruding into the engine compartment through the hood cowl area and affecting the knock sensor. I have found numerous other reports from Ford F-150 owners describing similar symptoms, which suggests this may be a broader design or manufacturing issue rather than an isolated incident. Concerns: Giv

The seat belt will not latch when I insert the tongue normally. It will only click into the buckle if I hold the release button down while inserting it. This is the back seat behind the driver seat.

The contact owns a 2024 Ford F-150. The contact stated that following an unsuccessful Over-the-Air (OTA) software update, the display screen and instrument panel were constantly rebooting, with a loss of functionality for several electrical features. The vehicle was taken to a dealer, where technicians associated the failure with NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting). After several service repairs and the inclusion of a field service engineer, the vehicle remained unrepaired and had been with the dealer for over two months. The manufacturer was notified of the failure and provided the contact with a case number. The contact was not provided any status updates because the master technicians were on extended leave. The failure mileage was approximately 25,000.

The rear window of my 2024 Ford F-150 XLT violently exploded without warning. I was actively entering the truck when the explosion occurred. There was no collision, or object that stroked the glass. The extremely loud explosion terrified me, and because I initially did not know what had occurred, I contacted police. I have a police report of the incident. The failed component was the rear window/rear glass assembly. The shattered glass and vehicle were available for inspection following the incident and was towed to Ford. The sudden failure presented a serious safety risk because I was at the driver's seat when the glass exploded. I could have sustained significant lacerations from the glass. Other occupants could also potentially be injured. The failure has not been independently reproduced. The failure was directly observed by me, and the police were contacted immediately following the incident. I have reported the incident to Ford. Ford has been notified of the failure, but I have not received an adequate explanation establishing why the rear window suddenly exploded. I have subsequently researched similar reports involving Ford F-150 rear-window failures and discovered other consumer complaints describing sudden or unexplained rear-window shattering, including reports raising concerns regarding the rear defroster and/or associated electrical components. I did not use a rear defroster - the car was off. This raises concerns about whether Ford has adequately investigated a

See attached document for complaint

Safety recall 25V512 has been open and unfulfilled for nearly a year. The dealer says parts are not available and cannot provide a date when they will be. I can’t believe Ford cannot get parts for a critical recall but can still produce over 1/2 million new trucks annually.

Purchased new vehicle May 2024 primarily for towing my recreational vehicle (2024 Ford F150 Pickup). June 2024 took vehicle to dealership indicating that I was intermittently getting a "Trailer Disconnect" warning while driving (loss of trailer brakes, lights etc.). Dealer indicated no issue found. Subsequently returned to dealership on 6 other occasions over 2 years after continuing to experience the failure. Replaced 7 pin connector on trailer and dealer has replaced the 7 pin on vehicle and Trailer Control Module (TCM) but problem persists. Early 2026 dealership performed a recall on TCM software - did not resolve the issue (vehicle intermittently indicates the trailer is disconnected while driving or manually activating the trailer brakes). Issue seems to occur typical on startup after several hours of driving with a trailer (heat related), and every time activate the trailer brakes manually. I get a "Trailer Disconnect" warning by activating the manual trailer brake even without a trailer attached. Working with Ford Customer Service Team and the dealership for 7 days, no solution was discovered. The dealership indicated (in writing) that it is normal operation to disconnect the trailer when the TCM is activated manually (while driving or stopped).

The contact owns a 2024 Ford F-150. The contact stated that while driving approximately 20 MPH, the steering wheel locked up and the vehicle stalled, and it rolled across an intersection and then stopped. The vehicle failed to restart. The contact stated that a tow truck arrived, and the tow truck driver could not shift into drive (D), but the vehicle was towed from the scene. The vehicle was towed to a dealer, but the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.

The contact owns a 2024 Ford F-150. The contact received notification of NTHSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.

While driving in Sport mode on an interstate, during descending downhill, the transmission started down shifting. At that time near the bottom of the hill was standing water on an area. It was suddenly like hitting the brakes & I hydroplaned, but luckily I never touched the brakes. The down shifting at the same time as hitting the water caused the vehicle to loose control of the road. Luckily I regained control by steering and did not wreck. There should be a safety warning on this issue or a correction in the vehicle down shifting

Almost all functions connected to the steering column quit working. I do not have working turn signals, high beams or wipers, unless the wipers are on high. None of the functions on the steering wheel work. It seems like a safety issue to not have functioning turn signals or properly finctioning wipers and high beams. No lamps or warnings.

Vehicle was in Ford dealership’s service bay for an oil change service and reportedly caught fire inside the cab behind the dash due to an electrical system malfunction. The service technician stated that it was on the rack and just spontaneously caught fire inside the cab in the dash behind the infotainment system.

The contact owns a 2024 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle before the vehicle became difficult to maneuver, and the front passenger’s side of the vehicle crashed into a curb. No warning lights were illuminated. The air bags failed to deploy. A Police report was filed. No injuries were sustained. Medical attention was not needed. The vehicle was towed to a dealer; however, the cause of the failure was unknown. The vehicle was later diagnosed; however, the diagnostic result was unknown. Additionally, the steering column and several other unknown parts were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.

VIN # [XXX] Ford Customer Service Current Case Number: [XXX] Integrated Trailer Module Failure after recall completion. NHTSA Campaign ID Recall # 26C10 was completed at Coconut Point Ford in Florida on 3/26/2026. This recall identified that when towing a trailer, the integrated Trailer Module may lose communication with the trailer possibly causing a loss of brake and turn signal lights or a loss of brake function. On [XXX] in the middle of a seriously steep and dangerous decent, the system reported that the trailer was disconnected from the truck causing, loss of trailer brake control which in turn cause a reliance on the truck. The antilock brake system failed moments later. I had to literally stand on the brakes to slow down to keep from going over the side of the mountain. At the end of the dirt road where it Ts onto the highway we could not stop. We travel with a 23 foot 2019 Vintage Cruiser manufactured by Gulf Stream. That weighs approximately 5200 lbs empty; I have a Cat Scale reading of 4840 pounds from a 12/6/24 weight with my previous truck. We do not travel with any water in our Black, Grey or Fresh Water tanks so even fully loaded we are still well within specs for this trucks towing capacity. The brake control on the truck was set to 5. Faricy Boys Ford in Canon City Colorado, verified that a recall had been completed and worked on the truck for 3 full days, testing many things including tailgate malfunctions and miscellaneous electrical systems trying to repli

The 2024 Ford F-150. The contact received a recall notification, NHTSA Campaign Number: 25V512000 (Power Train) however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The contact stated that he later received another recall notification, stating that the parts were unavailable. The dealer was contacted again. The contact was informed that the parts were on back order. The manufacturer was contacted, and the contact was informed that the parts were unavailable. The contact had not experienced any failure regarding the unrepaired recall repair.

2024 Ford F150 tremor 14,000 miles The gearshift modual locks into position and locks the transmission (light blinking and transmission light shows on dashboard) You cannot shift to park or start the car, it will do this in drive or reverse and locks the transmission. A hard reset does not solve the issue. The First time this happened l was with my wife and two young children in the mountains around 30miles from cell service. This is a major safety issue. The dealership cannot replicate it, and therefore wont replace it even though it is a known issue. tsb 26-2066 I do have a video of this happening. Fortunately the second time this happened I was close to home. The vehicle occasionally leaves us stranded due to an un-replicated transmission lock flaw.

The contact owns a 2024 Ford F-150. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system failed to function properly. The contact stated that while driving in traffic, after being cut off by another vehicle, the Forward Collision Avoidance system failed to detect or alert the driver of the issue, or activate the Forward Collision Avoidance Automatic Emergency Braking feature. The vehicle was taken to an authorized Ford dealer on two separate occasions due to the failures. During the first visit, the service department performed a diagnostic test but was unable to duplicate the failure. The contact was instructed to return if the failure persisted. During the second service visit, a technician performed a road test with the contact and successfully verified that the ADAS safety features were inoperable. The technician and the contact performed identical test drives on four brand new 2026 Ford F-150 vehicles at the dealer and experienced similar failures with the Forward Collision Avoidance system. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.

While traveling at cruising speed (70 MPH) on Interstate 95 South, the vehicle suffered a catastrophic electrical and mechanical failure, resulting in an immediate engine stall. The vehicle lost all propulsion. Due to the sudden loss of power, the vehicle could not safely clear the active lanes of traffic, coasting to a stop near an exit ramp and dangerously blocking highway traffic.Upon attempting to restart the vehicle to move it out of harm's way, the vehicle emitted a rapid clicking noise and again stalled out. Because this vehicle utilizes an electronic shift-by-wire system, the total power failure permanently locked the transmission into "Park." The vehicle could not be shifted into "Neutral" or "Drive" to be pushed safely off the road.This total vehicle failure created an immediate, life-threatening hazard for the occupants and surrounding motorists on a high-speed interstate, requiring emergency police intervention to manage traffic until a flatbed tow truck arrived.

2024 Ford F-150 The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

APIM real‑time clock failure. Dealer refuses repair, states ‘software issue’ for 16 months. Clock resets instantly to 12:00, cannot retain time. Will also blink sometime to current time and then immediately back to 12:00. This displays both on my head unit as well as my heads up display.

The contact owns a 2024 Ford F-150. The contact stated he received the notification letter for NHTSA Campaign Number: 25V512000 (Power Train). The vehicle was taken to the local dealer where it was inspected and informed the parts were backordered. The manufacturer was contacted who confirmed the part status and referred the contact to the local dealer. The contact had not experienced a failure.

I own a 2024 Ford F-150 Lightning Platinum built in August 2024. The vehicle has been at the dealership for over 45 days for severe, unresolved electrical safety defects. I have attached photographic proof of the main defects. The first three photos show the driver's instrument display screen behind the steering wheel completely blacking out on startup, blinding critical safety gauges like the speedometer. The center screen stays on, but the main cluster is totally dead. Fourth and fifth photos show the driver's seat memory failure. I manually set my lumbar support to a comfortable 3-4-3 setting and save it, but every time the truck sits, the seat completely deflates to a flat zero default on startup. This causes an immediate driving distraction and ergonomic hazard. The factory navigation also randomly shouts driving directions out of nowhere without any driver input. The dealership is currently trying to install a temporary "bypass wire" hack on my factory harness just to see if it fixes the seat memory. However, Ford's internal hotline (SSSC) refuses to authorize repairs for the black screen or phantom navigation until a tech physically catches it glitching on command. Ford’s policy is to return the vehicle unrepaired if it does not fail during active observation. I am requesting NHTSA to investigate Ford's active evasion of safety recall 25V540 (Ford 25S88). The official recall paperwork states the defective supplier software entered production on May 14, 2024. My truck w

The contact owns a Ford F-150. The contact stated that during cold start up, there is a delay when reversing and resistance in backward movement. The vehicle moves slowly despite full throttle. The vehicle also intermittently experienced harsh shifting. The vehicle was taken to th The approximate failure mileage was 10,000.

On 4/22/2026 while flat towing this vehicle behind my motorhome, it burst into flames. The trip began in [XXX] . Driving south on XXX, I stopped about 120 miles later at a rest stop near XXX. I did a complete walk around inspection. There were no issues, everything looked fine. We continued on and about 20 miles later another vehicle driver was telling me frantically to pull over. I looked at my rear camera and saw the Ford was smoking. This was not due to an improper neutral tow setting. The truck would have burned in the first 20 miles. I have towed this vehicle many times. I know the importance of doing it properly., Thankfully there was a good place to pull over. I tried to extinguish the fire with my extinguisher but it was too hot. I was unable to disconnect from the motorhome. Both are a total loss. I think of all the places this could have happened and how trapped we could have been. By the grace of God, nobody was injured. Yes there is a police report and an insurance claim. There were no warning signs. My braking system runs on its own battery so there was no draw on the Ford battery. Ford did an update on the computer the night prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Seat belt sensors do not work correctly for back seat passenger. Seat doesn’t register people sitting in it or when seat belt is buckled sometimes. Issue was reported to dealer and taken for repairs u see warranty, but never completed. Causes issues when carrying passengers because i can’t tell if people are buckled. Sometimes driving down road it alerts randomly that seat belt was unbuckled and causes risk that could lead to an accident when I have to adjust it for a child while driving down the road. This is a wide spread reported issue for these trucks and should be recalled.

Very hard down shifting at low speeds and it feels like the drive line is coming out of it!! Has been happening since brand new! I have reported it to the dealership and the said it was a quart low on fluid and they added a quart but the vehicle continues to do the same thing???

Crashed truck and all airbags deployed besides passenger (I was only person in the car). The drivers airbag partially deployed and I smashed my face on steering wheel. It was defective or malfunctioned.

The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Soy-based wire insulation has caused engine damage to vehicle. Rodents have Damaged the vehicle Wiring due to soy-based wires installed during manufacturing. I have to pay expensive repairs due to mice chewing on soy-based wires installation. The vehicle engine is smoking This will be a reoccurring problem. New wires need to be installed that does NOT attract rodents.

The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and confirmed that parts were not yet available. The contact had not experienced a failure.

Occasional hard downshift for no reason. Feels like it will damage transmission and lower transmission life. Jerks truck slightly when this occurs. More common on hill. Beginning to have some hard shifting coming out of park - recent issue. Purchased truck new in Jan 2025. Has gotten worse with recent Ford automatic software updates or was not addressed in those updates for another recall. Date listed was most recent. Has been occurring for several months occasionally, but with increasing frequency.

White smoke coming out of rear wheels when driving 80mph. Engine kicks at the same time reducing the speed. Strong smell of brakes at the rear wheels when pulled over. Likely the brakes are engaged at that speed.

Our 2025 Ford F-150 experienced a complete instrument cluster failure immediately following a manufacturer-initiated over-the-air software update. Component/System Failure: The instrument cluster/display failed completely. The speedometer, fuel gauge, warning lights, and all critical driving information are inoperable. The vehicle is available for inspection upon request. Safety Risk: This creates a serious safety hazard because the driver cannot monitor speed, fuel level, or warning indicators, increasing the risk of unsafe operation. Event Details: After the update installed overnight, the dashboard display was nonfunctional upon startup. The vehicle was operating normally prior to the update, and the failure occurred immediately afterward with no other issues. Inspection/Confirmation: The vehicle was taken to Southwest Ford dealership, where the issue was confirmed. We were told it is an electrical problem requiring repair. The dealership also stated another vehicle there had the same issue following an update. Manufacturer Response: The vehicle has approximately 46,000 miles and is out of warranty. We were quoted about $1,500 for repair. We opened a case with Ford Motor Company (Case #CCH-07666598-Q6Y1R3), but coverage was denied. Prior Warnings: There were no warning lights, messages, or symptoms prior to the failure. We believe this may indicate a defect in the software update system that could affect other vehicles and pose a broader safety risk. We request investigati

The contact owns a 2024 Ford F-150. The contact stated that while his wife was in the process of parking the vehicle on the side of the street, the driver released the accelerator pedal; however, the vehicle failed to stop as intended, jolted forward, and hit one unoccupied and parked vehicle, and hit another occupied vehicle stopped at the stop light. The air bags did not deploy. The driver sustained nerve pain, causing the fingers to become numb, and the driver sustained headaches, back, hips, and shoulder pain. It was unknown whether the other driver sustained injuries. The contact's wife drove to an emergency room after the collision and received medical assistance. A police report was filed. The vehicle was taken to an auto collision repair shop, where it was serviced for the collision damage. An independent mechanic had diagnosed the vehicle with a one-pedal driving system and ABS failures. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the insurance company for assistance. The failure mileage was 13,290.

See attached document for complaint.

Instrument cluster has started to flicker when driving. Have had incidents where instrument cluster freezes while driving and a blank black screen when first starting. Whenever the screen freezes or turns black, turning the vehicle off and on again fixes the issue. It seems that the flickering is intermittent. Has recently become more frequent and why I wanted the dealership to take a look. They're now asking for video proof. As soon as I have that I'm going to return to dealership. I'm making this complaint because it seems to be a well-known issue with no fix in most cases. My dealership has contacted Ford engineering and they have asked for video proof.

As I went to reverse to pull out of a parking area, the truck accelerated, I applied the brakes and the truck continued going dragging the front tires at one point. I decided at the last min to attempt to put the truck in neutral or park and at that time it was stopped between two trees. This could of been very bad if my kids were in the yard playing or many other scenarios. The 2024 F150 is still at the dealership waiting on approval to do body work. We have requested they run diagnostics or telemetry on the trucks systems to verify the problem but after a month that has not been done yet.

The truck had been parked in our driveway for approximately 24 hrs when my wife went to the drivers side door to retrieve something that she had left in the center console. After she retrieved what she was looking for she pushed the door closed and the rear window spontaneously and completely shattered. There had been no prior damage whatsoever. The vehicle was towed to our Ford dealership on March 17th. The service manager at our dealership submitted our warranty claim to Ford and then informed us ~36 hrs later that Ford had not issued any TSBs or SSMs for the 2024 rear window or related parts / functions and therefore would decline to repair the rear window. We have asked them to resubmit the claim because we were not satisfied with Ford declining it. It is now April 2nd and we still have not heard back.

The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The local dealer was contacted to schedule an appointment and was advised that the parts for the recall repair were on back order. The manufacturer was notified of the lack of parts and informed the contact that parts were anticipated in the 3rd quarter of 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

I am the lessee of a 2024 Ford F‑150 Lightning XLT, VIN [Insert VIN], and I am submitting this description due to repeated failures, recalls, and safety-related defects that have significantly impacted the safe operation, reliability, and value of my vehicle. Since taking delivery, the vehicle has experienced multiple malfunctions in critical systems that have been confirmed by the dealership and addressed through official recalls, yet problems persist. The primary components affected include the park pawl/park position system, which has intermittently failed to reliably lock the vehicle in park, creating a risk of unintentional rolling that endangers my safety, the safety of passengers, and the safety of others in the vicinity. This component is available for inspection upon request at the dealership. The front suspension upper control arm ball joints have also demonstrated premature wear or defects, reducing steering stability, affecting handling, and increasing the risk of loss of control, particularly in turns or under braking. Additionally, the high-voltage battery system has a documented recall due to a manufacturing defect affecting charging safety, posing risks of overheating, electrical hazards, or fire. All these defects have been reproduced or confirmed by the dealer during service visits, and the vehicle has been inspected by certified Ford technicians, with repair attempts documented in service records. Warning indicators and messages appeared prior to failures,

The contact owns a 2024 Ford F-150. The contact stated that while driving at 30 MPH, there was a strong vibration coming from the vehicle while decelerating from 30 MPH to 20 MPH. The contact stated that the failure was previously repaired but reoccurred and became worsened. The vehicle remained at the dealer for two weeks, and the contact was informed that the part was unavailable. The vehicle was taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,500.

Manufacturer Recall Number25C69 NHTSA Recall Number25V863 Vehicle may not go into park Vehicle did not go into park rolling back and striking me with no injury and causing damage to tailgate. initiated claim with ford claim # CXH-08243895-H. Ford denied claim and didnt offer to repair tailgate or fix damages. Took 3 weeks to have recall performed.

The digital dash cluster will randomly blank out while driving. After it sits for aboutba few hrs parked, it will turn back on just to repeat it down the road again. I tried bring it up with the dealership a few times and I was told they aren't able to replicate the issue and it's within factory spec. This is extremely dangerous since this creates issues of not knowing how fast the vehicle is going, and no indicators of what the truck is doing.