Owners filed 707 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 6 times.
When it fails
07500075,000 milesMedian miles at failure
412 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
274
1
8
0
Air Bags
158
2
0
2
Engine
60
0
0
0
Service Brakes
34
1
1
1
Wheels
26
0
0
0
Service Brakes, Hydraulic
24
0
1
0
Unknown or Other
20
0
0
0
Power Train
17
1
0
0
Electronic Stability Control (esc)
14
0
0
0
Vehicle Speed Control
9
1
0
1
6 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module20V396000
Filed Jul 7, 2020925,239 vehiclesChrysler (fca Us Llc)
Defect. Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Risk. Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy. Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Air Bags › Frontal16V047000
Filed Jan 29, 2016110,482 vehiclesChrysler (fca Us Llc)
Defect. FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Risk. If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Air Bags14V373000
Filed Jun 26, 2014722,705 vehiclesChrysler Group Llc
Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk. If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Filed Feb 11, 2014130 vehiclesFreedom Motors, Inc.
Defect. Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Risk. Failure of the rear axle may increase the risk of a crash.
Remedy. Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Service Brakes, Hydraulic09V351000
Filed Sep 11, 200982 vehiclesEldorado National
Defect. ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Risk. A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy. ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Electrical System › Wiring › Fuses and Circuit Breakers09V046000
Filed Feb 5, 20096,138 vehiclesChrysler Llc
Defect. CHRYSLER IS RECALLING 6,138 MY 2009 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. UNUSED ELECTRICAL CONNECTORS FOR THE BLIND SPOT DETECTION SYSTEM MAY BECOME CORRODED AND COULD SHORT CIRCUIT, WHICH CAN CAUSE A VARIETY OF CONDITIONS.
Risk. IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy. DEALERS WILL SEAL THE POWER CIRCUIT AT THE SUBJECT CONNECTOR AND REPLACE THE FUSE FOR THIS CIRCUIT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
What owners reported
Newest filings
Air Bags
Filed Jul 22, 2026240,000 milesTN
The contact owns a 2009 Chrysler Town and Country. The contact stated that while the vehicle was parked and unoccupied, the contact became aware that the steering wheel air bag and the front passenger's side air bags had deployed unexpectedly. The contact stated that the windshield was fractured from the air bags deployment. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 240,000.
Electrical System
Filed Jul 8, 2025150,000 milesFL
The contact owns a 2009 Chrysler Town and Country. The stated the vehicle was previously included in NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) and the vehicle was repaired under the recall. The contact stated that after the vehicle was repaired, while driving approximately 55 MPH, the vehicle suddenly lost motive power and decelerated to approximately 10 MPH. The contact attempted to restart the vehicle and the vehicle revved, but the vehicle failed to respond as intended. The vehicle was towed to the residence. The contact stated that the vehicle intermittently failed to start prior to the failure. The contact had to turn the key, release the key, and turn the key again before being able to start the vehicle. The dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
Air Bags
Filed Jul 8, 2025FL
The contact owns a 2009 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Electrical SystemCrash
Filed Nov 8, 2024WA
I was driving down the road and suddenly my van shut down causing me to drive over a curb and now my van does not start it cranks and there is a spark however it does not turnover and start and does not run!
Wheels
Filed Oct 11, 2024KS
Lug studs sheared off, launching a tire into a house.
Lane Departure › Blind Spot Detection
Filed Aug 9, 2024FL
Vehicle shuts off while driving
Air Bags
Filed Sep 8, 2023GA
Air conditioning condensation leaking below dashboard and onto carpet, causing electrical shorts in air bag and anti-lock brake (ABS). Chrysler identified this issue and issued a recall (K25) in January 2011, but only for vehicles manufactured through December 3, 2008. In consultation with Chrysler and according to its own internal documentation, my vehicle (manufactured in February 2009) has the same defective parts and is prone to the same safety issues caused by condensation leaking into critical electronic safety components, but they refuse to remedy the safety issue "due to it not being subject to the recall" -- despite Chrysler personnel conceding that my February-2009 was manufactured with the same, identical, flawed parts as those 2008 and earlier 2009 models that are subject to recall K25.
Electrical System › Instrument Panel › Fuel Gauge
Filed Dec 9, 2022131,645 milesFL
The contact owns a 2009 Chrysler Town and Country. The contact stated that the vehicle was taken to the dealer for recall repair of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). However, upon driving the vehicle after the repair, she noticed that the speedometer and fuel gauge were no longer operating as needed. The dealer was notified of the failure but provided no assistance. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The failure mileage was approximately 131,645.
Engine
Filed Oct 5, 2022MI
Driving the van and it shuts have no power! It has happened several times
Service Brakes
Filed Aug 9, 2022MI
Chrysler aka FCA has recently recalled TPMS sensors of 2022 vehicles but has NOT recalled the 2009 Town and Country TPMS systems. I bought my 2009 Town and Country new and bought the MaxiCare bumper to bumper lifetime no deductible warranty for it. It now has 180,000 miles on it. I've complained to the local dealer on numerous occasions about the TPMS giving false warnings. They have changed components for several years, but the problem has never been resolved. I've given them numerous videos of the false warnings as they happened. They have been unable to resolve the problem even after consulting Chrysler "experts" by setting up STAR Claims with Chrysler Corporation. This is a safety issue. The false audible and dash light warnings take place driving on expressways. The light stays lit for many miles. Then the system resets and the same thing can happen the same day or days or weeks later. The last date was 8/4/22. Attached photos are frames from the 8/4/22 videos I made showing 264.7 Trip Miles Alarm with two normal and two flat tires, 265.4 Trip Miles all 4 tires flat, 299.2 Trip Miles all 4 tires still flat, 341.8 Trip Miles normal display with normal tire pressures shown in all 4 tires after system reset itself.
Tires › Pressure Monitoring and Regulating Systems
Filed Mar 23, 2022144,000 milesIL
The contact owns a 2009 Chrysler Town and Country. The contact stated that the TPMS warning light was illuminated, indicating that both front driver's side tire and the front passenger's side tire were underinflated; however, upon taking the vehicle to an independent mechanic, the contact was informed that the tire pressure for both tires were correct. The contact stated that the failure had been reoccurring. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 144,000.
Air Bags
Filed Jan 19, 2022GA
The van was parked and ignition turned off. Airbags deployed without warning. No collision, no bumpy road conditions, and no warning prior to deployment. Van was inspected at repair shop through insurance where they determined it was a manufacturer issue. When we contacted the manufacturer they stated since there was no recall they could not help us. Police was called and report made. Also have witnesses that van was parked and turned off at the time. Thankfully no one was in vehicle or could have been worse. Front airbags are the only ones that deployed.
Engine and Engine Cooling › Engine › Crank/Camshaft Position Sensor
Filed Jan 10, 2022174,000 milesPA
The contact owns a 2009 Chrysler Town and Country. The contact stated while driving 10 MPH and pulling into a parking lot, the vehicle inadvertently stalled and the ignition key was released. There were no warning lights illuminated. The contact stated that she reinserted the key into the ignition switch and restarted the vehicle; however, the failure reoccurred as she was attempting to pull into a parking space. The vehicle was towed to an independent mechanic who diagnosed that the camshaft had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred twice while driving from the independent mechanic to her residence. The vehicle was taken back to the independent mechanic. The contact contacted an unknown dealer who advised that they were not aware of that specific failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 174,000.
Air Bags
Filed Jan 6, 2022140,000 milesNC
The contact owns a 2009 Chrysler Town and Country. The contact stated after parking the vehicle at her residence, shortly after she heard a loud abnormal noise. The contact stated when she approached the vehicle, she saw the front driver’s and passenger’s side airbags had deployed independently, shattering the front windshield and rear passenger’s side windows. The contact stated no one was injured nor sought medical attention. The contact towed the vehicle to a local dealer where it remained. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
Electrical System
Filed Dec 25, 2021MI
TPMS (Tire Pressure Monitor System) gives false warnings of tires losing pressure. The flashing Yellow dashboard warning lights and audible alarm sounds and the dash display switches to show the four tire pressures. One by one the pressure of each of the four tires switches to horizontal lines until all four tire pressures are shown as horizontal lines. Meanwhile after many seconds the Warning Light becomes a steady yellow light. This steady yellow light and false flat tire readings continue for many miles (which can be over 50 miles). Sometimes parking and turning off the ignition resets the system. Sometimes restarting the vehicle just has it continue with the false readings. The false readings happen on smooth expressways and other roads as well. Sometimes they happen several times within a week. Other times weeks go by between false readings. The false audible and warning light are safety hazards because they are distracting, especially when it happens in a construction zone. This is a one owner vehicle and has been the subject of numerous complaints to the selling dealer about this issue. The dealer has been unable to repair the defect despite changing the module and tire sensors. Their history confirms failed repair efforts to fix the problem for several years at least back to November 3, 2016 despite being shown videos of the problem while the problem takes place.
Air Bags
Filed Oct 28, 2021FL
The contact owns a 2009 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) and took the vehicle to the dealer to have the emblem removed. The contact was informed that once the replacement emblem was received, he could bring the vehicle back. The contact stated that he contacted the dealer several times and was informed that the replacement emblem was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that he placed duct tape on the steering to cover the emblem screw holes. The contact stated that he was concerned about the airbag deploying while driving over a bump. The contact attempted to call the manufacturer but was unable to speak to anyone. The contact had not experienced a failure. Parts distribution disconnect.
Unknown or Other
Filed Oct 5, 2021MI
The vehicle has began stalling while driving and the power steering and power brakes do not work after the car stalls. This is an extreme safety hazard for my wife and kids who use this vehicle and have found it difficult to steer and stop while driving. The problem could not be replicated by a service center and no solution was found. This problem has been occurring since August 2021 (which is when we bought the vehicle).
Electrical System
Filed Jul 16, 2021PA
Our 2009 chrysler town and country is having major issues. The dashboard lights keep going on and off the speedometer won't work when this is happening also the windshield wipers go on automatically with me putting them on and won't stop. Sometimes while this occurs our automatic door won't operate or radio. We got a new alternator a new battery a new iod fuse and it's still happening i wasn't sure if this was a normal occurrence for chryslers so I did some research my van isn't the only one with the same issues we unfortunately bought it used a few months ago and can't take it back to the lot.
Electrical System
Filed Apr 25, 2021254,000 milesMI
IT JUST WENT OUT WHILE DRIVING ON FORD RD IN MICHIGAN WHILE TURNING IN THE TURNING LANE.
Wheels
Filed Mar 8, 2021168,000 milesMI
TIRE PRESSURE MONITORING SYSTEM (TPMS) SPONTANEOUSLY GIVE FALSE ALARM WITH AUDIBLE WARNING, FLASHING YELLOW TIRE PRESSURE WARNING DASH LIGHT, "CHECK TPM SYSTEM" DISPLAY LIGHTS THEN MESSAGE DISPLAY SHOWS THE TIRE PRESSURE IN THE FOUR TIRES. THEN THE TIRE PRESSURE DISPLAY ONE AT A TIME DELETES DISPLAY OF TWO DIGIT TIRE PRESSURES AND REPLACES EACH TIRE PRESSURE DISPLAY WITH "- -" IN PLACE OF THE ACTUAL PRESSURE UNTIL ALL FOUR TIRE PRESSURES ARE DISPLAYED AS "- -" AND THAT FALSE TIRE PRESSURE DISPLAY CONTINUES FOR MANY MINUTES WHILE THE ELECTRONIC DISPLAY SHOWS PRESENCE OF SYSTEM WARNING. THE LOSS OF TIRE PRESSURE ON EACH TIRES CAN ORIGINATE WITH ANY OF THE FOUR TIRES AND CONTINUES UNTIL ALL FOUR ARE "- -" READINGS. THE SYSTEM CONTINUES THE FALSE WARNING FOR MANY MINUTES. THE SYSTEM CAN SPONTANEOUS RESET THE FALSE WARNING TO NORMAL OPERATION DURING THE SAME TRAVEL. THE SYSTEM CAN CONTINUE THE FALSE WARNING AFTER THE IGNITION IS TURNED OFF, THE KEY FOB REMOVED FROM THE IGNITION SWITCH AND THE VEHICLE DOOR OPENED. THE FALSE WARNING CAN ARISE SPONTANEOUSLY UNDER ANY TRAVEL CONDITIONS WHETHER STOPPED OR IN MOTION, ON ROUGH CITY STREETS OR SMOOTH EXPRESSWAY, WHETHER TRAVELING STRAIGHT OR TURNING. THE FALSE WARNING CAN HAPPEN FREQUENTLY OR INTERMITTENTLY WEEKS OR MONTHS BETWEEN EVENTS. MY COMPLAINTS STARTED WHEN THE VEHICLE HAD MUCH LESS THAN 100,000 MILES. FOR FIVE YEARS OR SO THE DEALER WHO SOLD THE VEHICLE TO ME HAS BEEN UNABLE TO FIX THE PROBLEM EVEN AFTER CONSULTING THE CHRYSLER T
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 7, 2020. Source: NHTSA Office of Defects Investigation.