“Tl* the contact owns a 2009 chrysler town and country. While driving, the check engine warning indicator remained illuminated. In addition, the instrument panel started to flicker. The vehicle stalled and the driver was able to coast into a parking lot and power off the engine.”
Owner complaint, filed Feb 4, 2019 at 153,000 miles
“Tl* the contact owns a 2009 chrysler town and country. While driving 25 MPH, the traction control indicator illuminated and the vehicle stalled. The contact stated that the vehicle was able to restart on the first attempt. The vehicle was taken to the local dealer (milne's auto group, 1900 s cedar st, imlay, michigan, 48444), but the failure could not be duplicated or diagnosed.”
Owner complaint, filed Oct 10, 2017 at 90,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the electrical systemRecall (red: the electrical system)NHTSA investigation opened
Complaints about the 2009 Town And Country peaked in 2015, with 288 filed that year. Owners had filed 0 complaints about the electrical system before the first recall that covers it, 09V046000 in February 2009; 277 more have come in since. In 2026 owners filed 1 so far.
6 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module20V396000
Filed Jul 7, 2020925,239 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Risk. Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy. Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Filed Jan 29, 2016110,482 vehiclesChrysler (FCA US LLC)
Defect. FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Risk. If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Filed Jun 26, 2014722,705 vehiclesChrysler Group LLC
Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk. If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Filed Feb 11, 2014130 vehiclesFreedom Motors, Inc.
Defect. Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Risk. Failure of the rear axle may increase the risk of a crash.
Remedy. Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Defect. ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Risk. A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy. ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Electrical System › Wiring › Fuses and Circuit Breakers09V046000
Filed Feb 5, 20096,138 vehiclesChrysler LLC
Defect. CHRYSLER IS RECALLING 6,138 MY 2009 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. UNUSED ELECTRICAL CONNECTORS FOR THE BLIND SPOT DETECTION SYSTEM MAY BECOME CORRODED AND COULD SHORT CIRCUIT, WHICH CAN CAUSE A VARIETY OF CONDITIONS.
Risk. IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy. DEALERS WILL SEAL THE POWER CIRCUIT AT THE SUBJECT CONNECTOR AND REPLACE THE FUSE FOR THIS CIRCUIT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
All 6 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 2 name the 2009 Town And Country.
Totally Integrated Power Module FailureDefect petition DP14004Closed
Opened Sep 25, 2014Closed Jul 24, 2015electrical system
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 …
Air Bag Non-Deployment/Engine StallRecall query RQ14002Closed
Opened Jun 16, 2014Closed Mar 2, 2015Led to recall 14V373000airbags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of …
Technical service bulletins
83 on file
Repair instructions the manufacturer sent its dealers for the 2009 Town And Country. Not recalls: the fix is usually free only while the car is under warranty.
equipment 18electrical system 15body and frame 14engine 7airbags 5brakes 4transmission 4seats 4
D-11-44Warranty extensionApr 24, 2012suspension
THIS TSB CONTAINS OWNER LETTER. SEE DOCUMENT SEARCH BUTTON BELOW: 2008-2010 MY MINIVANS EXTENDED WARRANTY BULLETIN INFORMATION REGARDING FRONT WHEEL BEARINGS. *LJ
D-11-52Warranty extensionApr 18, 2012brakes
MY CHRYSLER 2009-2011, DODGE CARAVAN: BULLETIN INFORMATION REGARDING FRONT BRAKE COMPONENTS (ROTORS AND PADS) EXTENDED WARRANTY FOR CERTAIN VEHICLES. *LJ
9100226Service Bulletin/Repair InstructionsSep 15, 2023electrical system
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is …
9100226Service Bulletin/Repair InstructionsSep 15, 2023electrical system
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is …
S1121000006 Rev.Service Bulletin/Repair InstructionsAug 19, 2020electrical system
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
9003220Service Bulletin/Repair InstructionsNov 30, 2016electrical system
RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) are the systems responsible for these features. A power cycle may be …
23027Service Bulletin/Repair InstructionsAug 23, 2016electrical system
Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
22867Service Bulletin/Repair InstructionsAug 17, 2016electrical system
Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, …
Showing the newest 6 of 15 bulletins about the electrical system, and any warranty extensions or service campaigns.
What owners reported
Newest filings
Air Bags
Filed Jul 22, 2026240,000 milesTN
The contact owns a 2009 Chrysler Town and Country. The contact stated that while the vehicle was parked and unoccupied, the contact became aware that the steering wheel air bag and the front passenger's side air bags had deployed unexpectedly. The contact stated that the windshield was fractured from the air bags deployment. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 240,000.
Electrical System
Filed Jul 8, 2025150,000 milesFL
The contact owns a 2009 Chrysler Town and Country. The stated the vehicle was previously included in NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) and the vehicle was repaired under the recall. The contact stated that after the vehicle was repaired, while driving approximately 55 MPH, the vehicle suddenly lost motive power and decelerated to approximately 10 MPH. The contact attempted to restart the vehicle and the vehicle revved, but the vehicle failed to respond as intended. The vehicle was towed to the residence. The contact stated that the vehicle intermittently failed to start prior to the failure. The contact had to turn the key, release the key, and turn the key again before being able to start the vehicle. The dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
Air Bags
Filed Jul 8, 2025FL
The contact owns a 2009 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Electrical SystemCrash
Filed Nov 8, 2024WA
I was driving down the road and suddenly my van shut down causing me to drive over a curb and now my van does not start it cranks and there is a spark however it does not turnover and start and does not run!
Wheels
Filed Oct 11, 2024KS
Lug studs sheared off, launching a tire into a house.
Lane Departure › Blind Spot Detection
Filed Aug 9, 2024FL
Vehicle shuts off while driving
Air Bags
Filed Sep 8, 2023GA
Air conditioning condensation leaking below dashboard and onto carpet, causing electrical shorts in air bag and anti-lock brake (ABS). Chrysler identified this issue and issued a recall (K25) in January 2011, but only for vehicles manufactured through December 3, 2008. In consultation with Chrysler and according to its own internal documentation, my vehicle (manufactured in February 2009) has the same defective parts and is prone to the same safety issues caused by condensation leaking into critical electronic safety components, but they refuse to remedy the safety issue "due to it not being subject to the recall" -- despite Chrysler personnel conceding that my February-2009 was manufactured with the same, identical, flawed parts as those 2008 and earlier 2009 models that are subject to recall K25.
Electrical System › Instrument Panel › Fuel Gauge
Filed Dec 9, 2022131,645 milesFL
The contact owns a 2009 Chrysler Town and Country. The contact stated that the vehicle was taken to the dealer for recall repair of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). However, upon driving the vehicle after the repair, she noticed that the speedometer and fuel gauge were no longer operating as needed. The dealer was notified of the failure but provided no assistance. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The failure mileage was approximately 131,645.
Engine
Filed Oct 5, 2022MI
Driving the van and it shuts have no power! It has happened several times
Service Brakes
Filed Aug 9, 2022MI
Chrysler aka FCA has recently recalled TPMS sensors of 2022 vehicles but has NOT recalled the 2009 Town and Country TPMS systems. I bought my 2009 Town and Country new and bought the MaxiCare bumper to bumper lifetime no deductible warranty for it. It now has 180,000 miles on it. I've complained to the local dealer on numerous occasions about the TPMS giving false warnings. They have changed components for several years, but the problem has never been resolved. I've given them numerous videos of the false warnings as they happened. They have been unable to resolve the problem even after consulting Chrysler "experts" by setting up STAR Claims with Chrysler Corporation. This is a safety issue. The false audible and dash light warnings take place driving on expressways. The light stays lit for many miles. Then the system resets and the same thing can happen the same day or days or weeks later. The last date was 8/4/22. Attached photos are frames from the 8/4/22 videos I made showing 264.7 Trip Miles Alarm with two normal and two flat tires, 265.4 Trip Miles all 4 tires flat, 299.2 Trip Miles all 4 tires still flat, 341.8 Trip Miles normal display with normal tire pressures shown in all 4 tires after system reset itself.
Tires › Pressure Monitoring and Regulating Systems
Filed Mar 23, 2022144,000 milesIL
The contact owns a 2009 Chrysler Town and Country. The contact stated that the TPMS warning light was illuminated, indicating that both front driver's side tire and the front passenger's side tire were underinflated; however, upon taking the vehicle to an independent mechanic, the contact was informed that the tire pressure for both tires were correct. The contact stated that the failure had been reoccurring. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 144,000.
Air Bags
Filed Jan 19, 2022GA
The van was parked and ignition turned off. Airbags deployed without warning. No collision, no bumpy road conditions, and no warning prior to deployment. Van was inspected at repair shop through insurance where they determined it was a manufacturer issue. When we contacted the manufacturer they stated since there was no recall they could not help us. Police was called and report made. Also have witnesses that van was parked and turned off at the time. Thankfully no one was in vehicle or could have been worse. Front airbags are the only ones that deployed.
Engine and Engine Cooling › Engine › Crank/Camshaft Position Sensor
Filed Jan 10, 2022174,000 milesPA
The contact owns a 2009 Chrysler Town and Country. The contact stated while driving 10 MPH and pulling into a parking lot, the vehicle inadvertently stalled and the ignition key was released. There were no warning lights illuminated. The contact stated that she reinserted the key into the ignition switch and restarted the vehicle; however, the failure reoccurred as she was attempting to pull into a parking space. The vehicle was towed to an independent mechanic who diagnosed that the camshaft had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred twice while driving from the independent mechanic to her residence. The vehicle was taken back to the independent mechanic. The contact contacted an unknown dealer who advised that they were not aware of that specific failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 174,000.
Air Bags
Filed Jan 6, 2022140,000 milesNC
The contact owns a 2009 Chrysler Town and Country. The contact stated after parking the vehicle at her residence, shortly after she heard a loud abnormal noise. The contact stated when she approached the vehicle, she saw the front driver’s and passenger’s side airbags had deployed independently, shattering the front windshield and rear passenger’s side windows. The contact stated no one was injured nor sought medical attention. The contact towed the vehicle to a local dealer where it remained. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
Electrical System
Filed Dec 25, 2021MI
TPMS (Tire Pressure Monitor System) gives false warnings of tires losing pressure. The flashing Yellow dashboard warning lights and audible alarm sounds and the dash display switches to show the four tire pressures. One by one the pressure of each of the four tires switches to horizontal lines until all four tire pressures are shown as horizontal lines. Meanwhile after many seconds the Warning Light becomes a steady yellow light. This steady yellow light and false flat tire readings continue for many miles (which can be over 50 miles). Sometimes parking and turning off the ignition resets the system. Sometimes restarting the vehicle just has it continue with the false readings. The false readings happen on smooth expressways and other roads as well. Sometimes they happen several times within a week. Other times weeks go by between false readings. The false audible and warning light are safety hazards because they are distracting, especially when it happens in a construction zone. This is a one owner vehicle and has been the subject of numerous complaints to the selling dealer about this issue. The dealer has been unable to repair the defect despite changing the module and tire sensors. Their history confirms failed repair efforts to fix the problem for several years at least back to November 3, 2016 despite being shown videos of the problem while the problem takes place.
Air Bags
Filed Oct 28, 2021FL
The contact owns a 2009 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) and took the vehicle to the dealer to have the emblem removed. The contact was informed that once the replacement emblem was received, he could bring the vehicle back. The contact stated that he contacted the dealer several times and was informed that the replacement emblem was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that he placed duct tape on the steering to cover the emblem screw holes. The contact stated that he was concerned about the airbag deploying while driving over a bump. The contact attempted to call the manufacturer but was unable to speak to anyone. The contact had not experienced a failure. Parts distribution disconnect.
Unknown or Other
Filed Oct 5, 2021MI
The vehicle has began stalling while driving and the power steering and power brakes do not work after the car stalls. This is an extreme safety hazard for my wife and kids who use this vehicle and have found it difficult to steer and stop while driving. The problem could not be replicated by a service center and no solution was found. This problem has been occurring since August 2021 (which is when we bought the vehicle).
Electrical System
Filed Jul 16, 2021PA
Our 2009 chrysler town and country is having major issues. The dashboard lights keep going on and off the speedometer won't work when this is happening also the windshield wipers go on automatically with me putting them on and won't stop. Sometimes while this occurs our automatic door won't operate or radio. We got a new alternator a new battery a new iod fuse and it's still happening i wasn't sure if this was a normal occurrence for chryslers so I did some research my van isn't the only one with the same issues we unfortunately bought it used a few months ago and can't take it back to the lot.
Electrical System
Filed Apr 25, 2021254,000 milesMI
IT JUST WENT OUT WHILE DRIVING ON FORD RD IN MICHIGAN WHILE TURNING IN THE TURNING LANE.
Wheels
Filed Mar 8, 2021168,000 milesMI
TIRE PRESSURE MONITORING SYSTEM (TPMS) SPONTANEOUSLY GIVE FALSE ALARM WITH AUDIBLE WARNING, FLASHING YELLOW TIRE PRESSURE WARNING DASH LIGHT, "CHECK TPM SYSTEM" DISPLAY LIGHTS THEN MESSAGE DISPLAY SHOWS THE TIRE PRESSURE IN THE FOUR TIRES. THEN THE TIRE PRESSURE DISPLAY ONE AT A TIME DELETES DISPLAY OF TWO DIGIT TIRE PRESSURES AND REPLACES EACH TIRE PRESSURE DISPLAY WITH "- -" IN PLACE OF THE ACTUAL PRESSURE UNTIL ALL FOUR TIRE PRESSURES ARE DISPLAYED AS "- -" AND THAT FALSE TIRE PRESSURE DISPLAY CONTINUES FOR MANY MINUTES WHILE THE ELECTRONIC DISPLAY SHOWS PRESENCE OF SYSTEM WARNING. THE LOSS OF TIRE PRESSURE ON EACH TIRES CAN ORIGINATE WITH ANY OF THE FOUR TIRES AND CONTINUES UNTIL ALL FOUR ARE "- -" READINGS. THE SYSTEM CONTINUES THE FALSE WARNING FOR MANY MINUTES. THE SYSTEM CAN SPONTANEOUS RESET THE FALSE WARNING TO NORMAL OPERATION DURING THE SAME TRAVEL. THE SYSTEM CAN CONTINUE THE FALSE WARNING AFTER THE IGNITION IS TURNED OFF, THE KEY FOB REMOVED FROM THE IGNITION SWITCH AND THE VEHICLE DOOR OPENED. THE FALSE WARNING CAN ARISE SPONTANEOUSLY UNDER ANY TRAVEL CONDITIONS WHETHER STOPPED OR IN MOTION, ON ROUGH CITY STREETS OR SMOOTH EXPRESSWAY, WHETHER TRAVELING STRAIGHT OR TURNING. THE FALSE WARNING CAN HAPPEN FREQUENTLY OR INTERMITTENTLY WEEKS OR MONTHS BETWEEN EVENTS. MY COMPLAINTS STARTED WHEN THE VEHICLE HAD MUCH LESS THAN 100,000 MILES. FOR FIVE YEARS OR SO THE DEALER WHO SOLD THE VEHICLE TO ME HAS BEEN UNABLE TO FIX THE PROBLEM EVEN AFTER CONSULTING THE CHRYSLER T
Electrical System
Filed Mar 3, 202135,000 milesCA
THERE WAS A RECALL ON THIS MODEL FOR THE IGNITION KEY SWITCH. I HAD IT REPAIRED THROUGH THE RECALL ON 1-13-2016. IT IS NOW 2021 AND THE PROBLEM HAS RETURNED. WHEN KEY IS IN THE IGNITION IT TURNS BUT WON'T START THE CAR. I HAVE TO REPEATEDLY TURN IT ON AND OFF. WHILE DRIVING THE DASH LIGHT COME ON INDICATING A SLIPPERY BRAKE LIGHTS WARNING. WHEN I FIRST START IT UP, I CAN'T GET IT OUT OF PARK WITH BRAKE APPLIED. I HAVE TO TURN IT OFF AND REMOVE KEY AND RE-INSERT AND TURN IT ON. I CONTACTED CHRYSLER THEY SAID THERE WAS ONLY A 2 YEAR WARRANTY ON THE RECALLED PART AND I WOULD HAVE TO PAY FOR A NEW KEY UNIT. THIS IS A REPEAT PROBLEM AND NEEDS ANOTHER RECALL. THE WIN MODULE IS ACTING UP AGAIN. I WENT ONLINE AT REPAIRPAL.COM AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. I ONLY HAVE 34000 MILES ON THIS 2009 VAN.
Air Bags
Filed Nov 5, 2020CA
EMBLELM ON AIRBAG WAS REMOVED BY THE DEALER, THIS IS THERE RESOLUTION TO THE REPAIR, I NOW HAVE A EMPTY EMBLEM HOLE IN THE CENTER OF THE STEERING WHEEL AIRBAG, THEY ADVISED ME THEY DONT KNOW IF THEY ARE COMING UP WITH A REPAIR FOR THE AIRBAG. I HAVE PATIENTLY WAITED OVER 6 MONTHS AND AM LOOSING INCOME WITH THIS VEHICLE BECAUSE OF THE SAFTEY RECALL.
Electrical System
Filed Sep 8, 202098,000 milesFL
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE WAS TAKEN TO ASHEBORO CHRYSLER DODGE JEEP RAM (1709 E DIXIE DR, ASHEBORO, NC 27203) WHERE SHE HAD THE RECALL REPAIR PERFORMED. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP INTERMITTENTLY WITH THE CHECK ENGINE WARNING LIGHT INTERMITTENTLY ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE MODULE THAT NEEDED TO BE REPLACED BY THE DEALER. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE ORIGINAL DEALER WOULD REPAIR THE VEHICLE FOR THE FAILURE. THE CONTACT THEN HAD THE VEHICLE TOWED BACK TO THE SAME DEALER WHERE SHE WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. ONCE THE BATTERY WAS REPLACED, SHE WAS LATER INFORMED THAT THEY WOULD NOT PERFORM A DIAGNOSTIC DUE TO THE VEHICLE STARTING WITH A NEW BATTERY. SHE WAS ALSO INFORMED THAT SINCE THE CHECK ENGINE WARNING LIGHT WAS NOT ILLUMINATED, THE MECHANIC COULD NOT CORRECTLY DIAGNOSE THE VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 98,000.
Electrical System
Filed Sep 7, 2020109,000 milesMD
ALL LIGHTS ON DASH ON WINDSHEILD WIPER ON IN THEN STOP WORKING DRAIN BATTERY I HAVE REPLACED BATTERY IN ALTERNATOR IN POWER STERING PUMP HAPPEN WHEN DRIVING AT 25 TO 30 MPH
Air Bags
Filed Aug 16, 2020110,850 milesOH
THE SRS (AIRBAG WARNING LIGHT) CAME ON WHILE DRIVING AND THEN STAYED ON CONSTANTLY ON MY WIFE'S 2009 CHRYSLER TOWN & COUNTRY VAN IN JULY 2020. I TOOK THE VAN INTO THE LOCAL CHRYSLER DEALERSHIP FOR DIAGNOSTICS. THEY FOUND THAT THE OCCUPANT RESTRAINT MODULE WAS FAULTY AND NEEDED TO BE REPLACED BY PART # 68148358AA (OCCUPANT RESTRAINT MODULE). THE DEALER CHARGED ME $735 FOR THE REPAIR. AFTER THE REPAIR WAS MADE I DID SOME RESEARCH AND FOUND THAT CHRYSLER HAD A RECALL FOR FAULTY OCCUPANT RESTRAINT MODULES ON CHRYSLER TOWN AND COUNTRY VEHICLES MANUFACTURED JUNE 18, 2007, TO AUGUST 31, 2008. THE RECALL NUMBER IS S07. I CHECKED THE MANUFACTURING DATE ON OUR CHRYSLER TOWN AND COUNTRY VEHICLE AND FOUND THAT IT WAS MANUFACTURED IN SEPTEMBER 2008 (ONE MONTH AFTER THE DATE RANGE FOR RECALL S07). I CALLED CHRYSLER AND ASKED IF OUR VAN SHOULD BE COVERED SINCE IT HAD THE SAME PROBLEM AS DESCRIBED IN RECALL S07. THE RESPONSE WAS THAT THE VIN NUMBER WAS NOT INCLUDED IN THE RECALL AND THAT THE VIN NUMBER RANGE IN THE RECALL WAS SET BY THE NHTSA. IT APPEARS THAT OTHER OWNERS OF 2009 CHRYLSER TOWN & COUNTRY VANS MANUFACTURED AFTER AUGUST 2008 ARE EXPERIENCING THE SAME FAILURES OF THE ORC MODULES. I WOULD LIKE THE NHTSA TO INVESTIGATE TO SEE IF THE SAME ISSUE THAT CAUSED RECALL S07 IS PRESENT ON THE CHRYSLER TOWN AND COUNTRY VANS MANUFACTURED AFTER THE AUGUST 2008 MANUFACTURING DATE. WHEN I ASKED THE CHRYSLER CUSTOMER CARE DEPARTMENT IF THEY WOULD REIMBURSE ME FOR THE REPLACEMENT OF THE ORC ASSEM
Electronic Stability Control (esc)
Filed Jul 29, 202090,000 milesCA
OK ABOUT 2 YEARS I BEEN HAVING PROBLEMS WITH THE KEY IGNITION TURNING OFF AND ON DONT WANT TO GO . THEY HAD SENT ME INFO ABOUT RECALL ON CREDIT CARMA A YEAR AGO AND THEY NEVER HELP ME. THE VAN IS STILL DOING THAT.
Service Brakes
Filed Dec 2, 201955,000 milesTX
AS I WAS DRIVING, AND WITH NO DASHBOARD WARNING ALERT, THE BRAKES SUDDENLY SANK TO THE FLOOR. I DROVE EXTREMELY SLOWLY, CONTINUING ON TOWARDS MY APARTMENT, AND EACH TIME I HAD TO STOP, THE BRAKE PEDAL SANK TO THE FLOOR. I MANAGED TO GET HOME SAFELY, BUT THE CAR STILL HAS NO BRAKES.
Electronic Stability Control (esc)
Filed Nov 28, 2019148,000 milesOH
THE VEHICLE SHUTS OFF WHILE DRIVING VERY UNSAFE. YOU LOOSE ALL CONTROL OF THE VEHICLE WHEN IT SHUTS OFF STEERING AND BRAKES
Electronic Stability Control (esc)
Filed Oct 22, 2019KY
AT ANY RANDOM TIME WHILE DRIVING THE ELECTRONIC STABILITY CONTROL LIGHT COMES ON, CAR ENGINE FAILS, BREAKS AND STEERING LOCK UP AND YOUR JUST STUCK WHERE EVER YOU HAPPEN TO BE. TURN CAR COMPLETELY OFF WAIT A FEW MINUTES TURN BACK ON AND CAR SOMETIMES WILL RUN FINE FOR DAYS AND SOMETIMES IMMEDIATELY DO THE SAME THING ALL OVER AGAIN! THIS IS VERY DANGEROUS FOR A FAMILY VEHICLE, HAD HAPPENED ON THE HIGHWAY, IN THE MIDDLE OF INTERSECTIONS AND IN HEAVY TRAFFIC! THERE'S NO WARNING OR NO WAY OF KNOWING WHEN IT WILL HAPPEN. MULTIPLE CARS JUST LIKE MY CHRYSLER TOWN AND COUNTRY HAVE THIS SAME EXACT ISSUE AND NOTHING IS BEING DONE TO FIX IT!
Engine
Filed Oct 3, 2019100,000 milesNJ
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS HOT. ALSO, A PINGING SOUND WAS HEARD AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. ONCE THE VEHICLE WOULD SIGNAL THAT IT WAS OVERHEATING, THE TEMPERATURE GAUGE WOULD REVERT BACK TO NORMAL AND THE PINGING SOUND AND WARNING INDICATOR CEASED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND REPAIRED. THE SPECIFICS OF THE DIAGNOSIS AND REPAIR WERE UNKNOWN; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Electrical System
Filed Sep 29, 2019215,050 milesPA
THE CAR ONLY MAKES ONE CLICK OR SOMETIMES NOTHING WHEN YOU TRY TO START IT AND AFTER SEVERAL ATTEMPTS IT WILL START RIGHT UP , SOMETIMES IT WILL START WITH NO PROBLEM AT ALL ,BATTERY AND STARTER HAVE BEEN REPLACED TO NO AVAIL ! THIS HAS BEEN GOING ON FOR OVER A YEAR , SOMETIMES A COUPLE OF WEEKS WILL GO BY WITH NO ISSUE !
Air Bags
Filed Sep 18, 2019138,500 milesIL
TL* THE CONSUMER OWNS A 2009 CHRYSLER TOWN AND COUNTRY AIR BAGS WARNING INDICATOR ILLUMINATED. THE CONSUMER HAD NOT EXPERIENCED A FAILURE *BF *AS PER INDEPENDENT MECHANIC CLOCK SPRING THE CONTACT STATED THAT THE AIR BAGS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,500.
Engine
Filed Sep 10, 2019114,000 milesMI
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE ACCELERATING FROM A STOP, THE VEHICLE BEGAN TO STALL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF THE VEHICLE AND IT WOULD NOT RESTART. AFTER A FEW HOURS, THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND WAS SUCCESSFUL; HOWEVER, IT STALLED A FEW MINUTES LATER. THE CONTACT WAS ABLE TO PUSH THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NO FAILURE CODES APPEARED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Unknown or Other
Filed Aug 21, 2019NY
SEE ATTACHED LETTER OUTLINING MY COMPLAINT. I PURCHASED A CHRYSLER TOWN & COUNTRY MINIVAN FROM SECURITY DODGE CHRYSLER JEEP RAM IN AMITYVILLE, LONG ISLAND IN FEBRUARY 2009. APPROXIMATELY EVERY TWO YEARS OR SO SINCE I PURCHASED THIS CAR, THE EGR VALVE FAILS, RESULTING IN ME HAVING TO REPLACE IT. NOW IN JULY OF 2019, THE EGR VALVE HAS FAILED AGAIN AND REQUIRES REPLACEMENT. THIS IS THE 5TH TIME THIS DARN PART HAS NEEDED TO BE REPLACED!!
Air BagsCrash1 injured
Filed Aug 12, 201989,000 milesMO
TL* THE CONTACT OWNED A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS OVER A HILL, SHE RAN THROUGH A STOP SIGN, SLID THROUGH WINTER GRAVEL, AND CRASHED INTO A DRAINAGE DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FACE, BACK, AND LEG THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS TAKEN VIA AMBULANCE AND WAS CURRENTLY UNDERGOING PHYSICAL THERAPY. A POLICE REPORT WAS FILED AND THE CONTACT WAS PROVIDED A CITATION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE LOCAL DEALER WAS NOT CONTACTED, AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000. *DT*JB
Power Train
Filed Jul 24, 201980,000 milesIL
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SHUT OFF, SOMETIMES WITHOUT WARNING. WHEN THE FAILURE OCCURRED, THE CONTACT WAITED A FEW MINUTES BEFORE ATTEMPTING TO RESTART THE VEHICLE. AFTER SOME TIME, THE VEHICLE WOULD RESUME NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (17225 TORRENCE AVE, LANSING, IL 60438, (708) 782-4768), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Engine
Filed Jul 19, 2019151,000 milesLA
I HAVE CHANGED MY RADIATOR FAN AND THE RELAY SWITCH TWICE NOW. MY MECHANIC IS NOW SAYING THAT IT MUST BE A COMPUTER ISSUE BUT WHEN A DIAGNOSTIC IS RUN, NOTHING COMES BACK. IN HEAVY TRAFFIC THE TEMPERATURE GAUGE SLOWLY CLIMBS AND THE ENGINE RUNS HOT. THE RADIATOR FAN KICKS IN AND OUT, CYCLING FAST SHORT CYCLES.
Air Bags
Filed Jun 23, 201997,528 milesFL
INSTRUMENT PANEL LIGHTS AND GAUGES FLICKER AND MOVES SIMULTANEOUS WITHOUT ANY WARNING, TRANSMISSION GAVE OUT AT 97,528 MILES. FROM WHAT WE WERE TOLD IT IS A DEFECT THAT THOSE CARS HAVE. ALSO I'D POINT OUT I KNOW A FEW PEOPLE WITH SAME PROBLEM AND THEY WILL DOCUMENT THEIR COMPLAINTS AS WELL.CAR TURNS ON AND ONLY MOVES IN REVERSE, ONCE YOU TRY TO PLACE IT IN DRIVE IT SHUTS OFF. DEFECTIVE TRANSMISSION. THIS HAPPENED TO US WHILE WE WERE COMING OUT OF THE HIGHWAY AND GOING TO A RED LIGHT STOP. WHILE WE CAME TO A COMPLETE STOP THE CAR SHOOK REAL HARD AS IF WE HIT SOMETHING AND SHUT OFF. WE TURNED ON CAR WITHOUT A PROBLEM BUT AS SOON AS WE PLACED IT IN DRIVE THE SAME THING HAPPENED A BIG HIT IN ENGINE AND IT SHUT OFF. ALSO AIBAG LIGHTS ARE ON WHICH IVE HEARD MEANS THAT THEY ARE FAULTY
Unknown or Other
Filed Jun 18, 2019189,000 milesOH
WILL BE DRIVING STRAIGHT DOWN A CITY STREET GOING OUT 40MPH. THE VEHICLE WILL THEN JUST LOOSE POWER AND TURN OFF. DID NOT HIT A BUMP OR SPEED UP OR ANYTHING. AFTER LOOSING POWER WILL TRY TO CONTROL VAN TO THE SIDE OF THE ROAD WHERE IT WILL SIT FOR A FEW MINUTES. WILL THEN START IT AGAIN AND LEAVE. THIS HAS HAPPENED 3 TIMES IN THE LAST 2 MONTHS.
Unknown or Other
Filed May 31, 2019112,000 milesWI
DROVE VEHICLE IN THE MORNING OF 5/31/19. DROVE ABOUT 25 MILES. GOT HOME SAT ABOUT HOUR. TURNED KEY TO START AND NO NOISE. BUT HAVE FULL POWER TO EVERYTHING ELSE. THERE IS NO NOISE WHEN YOU TURN KEY.
Electronic Stability Control (esc)
Filed May 22, 2019118,185 milesNV
THE CAR DIES WHEN COMING TO STOP. INTERMITTENT CAR CAN NOT RESTART, THERE IS NO ELECTRIC POWER TO RESTART CAR, TOTALLY NO ELECTRIC CAN NOT EVEN TURN ON HAZARD LIGHTS. WAS STRUCK IN MIDDLE LANE WITH CARS COMING ON 55 MPH ROAD. VERY DANGEROUS. COULD OF BEEN KILLED.
Electrical System
Filed May 14, 2019160,000 milesNY
CLOCKSPRING GOES BAD FROM 2 TOWN & COUNTRY TRY I OWNED & THE TOURING SHIFTER GETS STUCK & CAN'T MOVE OUT OF PARK. THE HEAT FOR THE REAR ALSO IS BAD, THE LINE LEAKS.
Air Bags
Filed May 1, 2019170,000 milesNY
CLOCKSPRING GOES AND I HAVE A HOOD PROBLEM AND MY SHIFTER GETS STUCK ON PARK. ALSO MY POWER STEERING IS NOISY.
Air Bags
Filed Apr 29, 2019153,000 milesWI
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE IGNITION KEY MOVED INTO THE ACCESSORY MODE AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. PORTAGE CHRYSLER (LOCATED AT 3013 COUNTY HWY CX, PORTAGE, WI 53901, (608) 742-7141) WAS CONTACTED BY PHONE AND NOTIFIED OF THE FAILURE. PREVIOUSLY, THE VEHICLE HAD BEEN REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Electrical System
Filed Apr 23, 2019113,900 milesCA
I JUST BOUGHT A 2009 CHRYSLER TOWN AND COUNTRY. IT'S NOT EVEN BEEN A FULL MONTH, I PAID 9,000 CASH AND ALREADY THE CAR SHUTS OFF WHEN I COME TO STOP. I JUST GOT MY CAR BACK FOR THE SECOND TIME AND IT SHUT OFF ON ME 3 TIMES FROM THE SHOP TO MY HOUSE. I HAVE 3 KIDS I SPENT ALL MY SAVINGS IN THIS CAR THE USED CAR LOT ONLY HAS A 30 DAY WARRANTY AND IT'S ALMOST UP IT'S BEEN IN THE SHOP TWICE AND STILL HAS THE SAME PROBLEM. ITS NEEDS TO BE FIXED A.S.A.P *TR
Service Brakes
Filed Apr 13, 2019162,450 milesAZ
I WAS DRIVING DOWN NAVAJO BOULEVARD A MAIN ROAD IN HOLBROOK ARIZONA A VEHICLE COMING FROM A SIDE ROAD PULLED IN FRONT OF ME AND I HAD TO SLAM ON THE BRAKES TO AVOID A COLLISION. I THEN PROCEEDED DOWN NAVAJO BOULEVARD AND QUICKLY REALIZED THAT I HAD NO POWER NO STEERING, NO BRAKES, NOTHING ALTHOUGH THE ENGINE WAS STILL RUNNING. I WAS ABLE TO PROCEED DOWN THE ROAD AND TURN ONTO A SIDE ROAD TO THE SIDE UNTIL IT COMPLETELY QUIT RUNNING AND WAS ABLE TO STOP ON ITS OWN.
Electrical System
Filed Mar 26, 2019140,000 milesMI
VEHICLE WOULD NOT START. ACTED LIKE IT WAS NOT GETTING FUEL. BATTERY WOULD DRAIN OVERNIGHT. SLIDING DOORS WOULD NOT OPERATE CORRECTLY. TOOK TO AN INDEPENDENT SHOP AND WAS TOLD THE TIPM HAD A COUPLE BAD RELAYS. ORDERED A EXTERNAL RELAY KIT FROM CHRYSLER PER A SERVICE BULLETIN. REPAIR SOLVED THE FUEL PUMP PROBLEM.
Electrical System
Filed Mar 13, 2019107,300 milesAZ
WHEN DRIVING MY TOWN AND COUNTRY, THE INSTRUMENT CLUSTER AND ALL THE INTERIOR AND EXTERIOR LIGHTS START FLASHING ON AND OFF. THE WINDHSHIELD WIPERS COME ON, THE VEHICLE TURNS COMPLETELY OFF AND WILL NOT START AGAIN FOR A FEW MINUTES. SINCE THE VEHICLE TURNS OFF, THE POWER STEERING GOES OUT ALONG WITH THE POWER BRAKES. THIS HAS HAPPENED NUMEROUS TIMES. WE PURCHASED THIS VEHICLE THINKING IT WOULD BE SAFE AND RELIABLE FOR OUR KIDS. BOY WERE WE WRONG! THESE VEHICLES SHOULD BE OFF THE STREETS! UNFORTUNATELY IT'S MY ONLY VEHICLE AND IT'S FINANCED, SO NOW I AM STUCK DRIVING MY KIDS IN THIS DEATH TRAP. CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS! THESE VEHICLES ARE MADE FOR FAMILIES, HOW DARE YOU PUT SO MANY LIVES IN DANGER TO MAKE A BUCK! RECALL THESE NOW!
Electrical System
Filed Mar 11, 201982,000 milesWI
MY VEHICLE FOR THE LAST COUPLE OF YEARS HAS HAD ISSUES WITH THE ENGINE JUST STOPPING IN THE MIDDLE OF DRIVING DOWN THE STREET. ALL THE ELECTRICAL STUFF STAYS ON BUT THE ENGINE JUST STOPS RUNNING. THERE IS ALSO A SMOKE SMELL THAT WAS COMING FROM THE BACK SLIDING DOORS A SHORT TIME AGO AND THEN THE DOORS STOPPED SHUTTING CORRECTLY AND THEY WOULDN'T LOCK. OVER NIGHT THE BATTERY WOULD DIE FROM THE DOORS NOT SHUTTING CORRECTLY. NOW WE JUST HAVE THE DOORS SHUT OFF SO THAT WE DON'T HAVE ANYMORE ISSUES WITH IT DYING ALL THE TIME AND JUST HOPE FOR THE BEST WHEN DRIVING IT THAT IT DOESN'T DIE AND CAUSE AN ACCIDENT. WHEN I LOOKED UP RECALLS WITH THIS VEHICLE IT SAID THIS SHOULD BE COVERED BUT WHEN I PUT IN MY VIN IT SAID THERE WAS NO ISSUES. NOT SURE WHERE TO GO FROM HERE. VEHICLE WAS IN MOTION DRIVING DOWN A MAIN STREET MULTIPLE TIMES. *DT *DT *TR*JB
Electrical System
Filed Feb 8, 2019162,000 milesPA
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS AND TURN SIGNALS STOPPED WORKING AND THE HORN CONTINUOUSLY SOUNDED. THE CONTACT HAD TO REMOVE THE FUSE IN ORDER TO STOP THE HORN FAILURE. THE MANUFACTURER ACKNOWLEDGED THE FAILURE WITH THE LIGHTS; HOWEVER, THEY COULD NOT ASSIST WITH THE REPAIR COST SINCE THERE WAS NO RECALL. THE DEALER (COURTESY MOTOR SALES INC, 3100 PLEASANT VALLEY BLVD, ALTOONA, PA 16602, (814) 942-9000) OFFERED TO SCHEDULE AN APPOINTMENT WITH AN UPFRONT FEE FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 162,000.
Complaints 1-50 of 707, newest first, reproduced as filed.
2009 Chrysler Town And Country: questions buyers ask
Is the 2009 Chrysler Town And Country a good car?
It is not among the Town And Country years to avoid. Owners filed 707 complaints, against about 396 for a typical Town And Country year. The most common complaint is about the electrical system (39%).
What is the most common problem with the 2009 Chrysler Town And Country?
The electrical system: 277 of the 707 complaints (39%) are about it. Owners most often say it stalls (17%), will not start (10%) and sets off warning lights on the dash (7%). The typical report comes at 82,000 miles.
How many recalls does the 2009 Chrysler Town And Country have?
6 safety recalls on file with NHTSA, the most recent filed Jul 7, 2020. The largest, 20V396000, covered 925,239 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2009 Chrysler Town And Country problems start?
Half of the complaints that record an odometer reading came in before 75,000 miles. For the electrical system the midpoint is 82,000 miles.
Has NHTSA investigated the 2009 Chrysler Town And Country?
Yes, 2 times. The latest, DP14004 ("Totally Integrated Power Module Failure"), was opened Sep 25, 2014 and closed Jul 24, 2015.
Are there service bulletins for the 2009 Chrysler Town And Country?
The manufacturer filed 83 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (15), the body and frame (14) and the engine (7). They include a warranty extension, D-11-44, filed Apr 24, 2012. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 7, 2020. Source: NHTSA Office of Defects Investigation.