Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE MAKING A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.
20000 MILES FRONT PASSENGER SEAT STOPPED OPERATING (NO POWER) UNDER 50000MI BOTH FRONT WINDOW REGULATORS NEEDED TO BE REPLACED THE THING HAS LEAKED OIL SINCE DAY ONE FRONT WHEEL BEARING WENT AT 76000 MI EATS THROUGH BREAKS NEED YEARLY REPLACEMENT TIRES DO NOT LAST ON THIS VEHICLE AS WELL AND ARE NOT EASILY FOUND ANYWHERE THEY ARE SPECIAL ORDER ONLY CHRYSLER TOLD ME THAT THEY WOULD LOOK AT THE VEHICLE FOR 700$ FOR DEFECTS AND REIMBURSE FOR REPAIRS IF DEFECTS WERE FOUND (YEAH RIGHT) THE "Y" PIPE (PLASTIC) HEATER HOSE HAS BLOWN AT LEAST FIVE TIMES THE RADIATOR NEEDED TO BE REPLACED BEFORE 90000 MILES WITH THE THERMOSTAT THE EGR VALVE NEEDED TO BE REPLACED AT 60000 MILES AND STILL GETS CHECK ENGINE LIGHT FOR BAD EGR REAR DVD SCREEN HAS NEVER WORKED DRIVER SIDE SLIDING DOOR GOT FILLED WITH WATER FROM POOR ASSEMBLY AND DRAIN THAT WAS NOT OPERATING PROPERLY AC REFRIGERANT HOSE LEAKING AT 98000 MILES OVERALL HORRIBLE VEHICLE WILL NEVER BUY CHRYSLER AGAIN AND AS FAR AS RECALLS GO EACH RECALL WE GET THE PARTS ARE NEVER AVAILABLE EVEN AFTER HOURS SPENT ON THE PHONE WITH CHRYSLER BAD BAD VEHICLE AND COMPANY !!!!
2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO AFTER NHTSA 14V-373 RECALL WAS PERFORMED. HOWEVER, A SPONTANEOUS VEHICLE ENGINE COMPARTMENT FIRE OCCURRED THREE WEEKS LATER. *SMD THE CONSUMER WAS NOT CONFIDENT THE RECALL WAS COMPLETED. *JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE CAR STALLS WHILE DRIVING AT BOTH LOW AND MEDIUM SPEEDS. THE ENGINE DIES COMPLETELY SO NO ACCELLERATION AND THE POWER STEERING FAILS. I MUST SHIFT INTO NEUTRAL TO TRY TO RESTART. THIS MAY TAKE SEVERAL TRIES. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST FEW WEEKS. THE CAR HAD A TUNE UP AND COILS REPLACED WITH NO CHANGE IN THE STALLING ISSUE. NOTE: THE IGNITION KEY AND SWITCH WERE PREVIOUSLY REPLACED FOLLOWING A RECALL.
CLOCK SPRING C123F C123B C1219 AND C2204. JUST REACHED 80000 MILES AND EAP TRACTION LIGHT IS ON AND THE BRAKES START GRABBING DOING STRAIGHT DOWN THE HIGHWAY. I HAVE HAD TWO OTHER VANS THAT HAD RECALLS ON CLOCK SPRING. WONDER IF THERE SHOULD BE A RECALL ON THE 2009 TOWN AND COUNTRY FOR CLOCK SPRING WORK AND STEER ANGLE CODES.
CAR IS DANGEROUS! ENGINE HAS STALLED REPEATEDLY WHEN IN MOTION. HAS BEEN IN FOR CORRECTIONS THREE TIMES WITH NO IMPROVEMENT. RE. L25/NHTSA 14V-373 RECALL, FOBIK WAS REPLACED BY ZIEGLER IN MICH.--FOLLOWED BY MORE STALLING, SUBSEQUENTLY BY PHILLIPS IN FLORIDA (ALSO REPLACED WYN/FOBC MODULE--9DEC15)--FOLLOWED BY MORE STALLING, SUBSEQUENTLY PHILLIPS UPDATED PCM & TIPM--5FEB16,CAR STALLED NEXT DAY AND THEN AGAIN THE DAY AFTER. STALLING USUALLY OCCURS WITHIN A MILE AFTER STARTING THE ENGINE. CAN THEN TURN OFF THE IGNITION KEY AND RESTART THE ENGINE. USUALLY THE ENGINE THEN RUNS WITHOUT STALLING. REGARDING "WHEN DID THIS HAPPEN?" STALLING HAS OCCURRED MOST RECENTLY SEVERAL TIMES IN DECEMBER, 2015 AND SEVERAL TIMES IN JANUARY AND FEBRUARY, 2016. I WONDER IF THE PROBLEM MIGHT NOT BE THE WIRELESS IGNITION NODE MODULE DETENTS, BUT POSSIBLY THE FUEL SHUT-OFF FLOAT WHICH IS A PROBLEM WITH MY 2005 CHRYSLER TOWN AND COUNTRY--JUST A THOUGHT THAT MAY BE IRRELEVANT TO THE PROBLEM WITH MY 2009 T & C.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ENGINE SHUTS DOWN DURING LOW SPEED OPERATION. PROBLEM OCCURS PARTICULARLY WHEN DRIVING AT SPEEDS OF 10-20 MPH UNDER CERTAIN CONDITIONS SUCH AS CONTROLLING SPEED IN SPEED ZONES, NEGOTIATING MODERATE GRADIENTS--DOWN HILL OR UPHILL, TURNING INTO LANE, AND IN TRAFFIC. WE HAVE EXPERIENCED THE PROBLEM ON CITY AND SUBURBAN STREETS AND IN PARKING LOTS. PROBLEM HAS OCCURRED WHEN THE CAR IS COLD OR WARM. THERE IS NO WARNING PRIOR TO THE SHUTDOWN OTHER THAN LOSS OF POWER AND ASSOCIATED ENSUING PROBLEMS: DIFFICULTY STEERING AND BRAKING DUE TO LOSS OF POWER; DASH WARNING SYMBOLS/LIGHTS TURN ON, BEGINNING WITH THE TRACTION CONTROL SYMBOL. WHEN WE FIRST EXPERIENCED THIS PROBLEM LAST WINTER (2015), CHRYSLER CHANGED THE IGNITION SWITCH; HOWEVER, THE PROBLEM HAS REEMERGED WITH INCREASED FREQUENCY OVER THE LAST 30-60 DAYS. OUR LOCAL CHRYSLER DEALER HAS NOT IDENTIFIED THE CAUSE AND CANNOT DETECT A CODE DURING TESTING. IN JANUARY 2016, OUR DEALER PERFORMED A TUNE UP (HOPING TO RESOLVE THE PROBLEM) BUT THE PROBLEM PERSISTS AND OCCURS AT A FREQUENCY OF 1 IN 2-6 OPERATIONS. MOST RECENT OCCURRENCE WAS 2/5/2016. OUR CAR PASSED THE MARYLAND EMISSIONS TEST IN JANUARY 2016. CURRENT MILEAGE IS 96,342 MILES. I REPORTED THE PROBLEM TO CHRYSLER CORP., WHICH HAS A CASE FILE OPEN #28712527. IN ADDITION, I HAVE RESEARCHED THE PROBLEM ONLINE AND HAVE FOUND NUMEROUS REPORTS OF SIMILAR EVENTS WITH THE TOWN & COUNTRY WITH MOSTLY UNFAVORABLE OUTCOMES BECAUSE CHRYSLER CANNOT DETECT A MALFUNCTION CODE DURING TEST. (HT
2009 CHRYSLER TOWN & COUNTRY. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL NOTICE 14V-373 REPAIRS. *SMD THE CONSUMER STATED SHE HAD THE DEFECT REPAIRED ON DECEMBER 5, 2014. *JB
WE RECEIVED SAFTEY RECALL RO3 / NHTSA 14V-373 CALLED DEALERSHIP SERVICE DEPARTMENT ON 1/08 AND 1/22 AND 2/06/2016. '412 856-1422 'STRUGGLING TO GET PARTS. 'ON 1/08 AND 1/22 I WAS TOLD I WAS ON A LIST TO GET WORK DONE. 'ON 2/06 I WAS TOLD THE LIST WAS INFORMAL AND I WAS NOT ON IT. ODEALERSHIP CLAIMED THERE WAS NOTHING THEY COULD DO. OASKED FOR VIN, WHICH IS THE FIRST TIME I WAS ASKED FOR VIN TO MAKE SURE THEY WERE LOOKING FOR THE RIGHT PART. SAID IT COULD TAKE TO JULY. MONROEVILLE CHRYSLER JEEP 3651 WILLIAM PENN HIGHWAY MONROEVILLE, PA 15146
THIS VEHICLE WAS PURCHASED AND EQUIPPED WITH A WHEEL CHAIR RAMP FOR OUR DAUGHTER. AS SOON AS THE RECALL LETTER WAS RECEIVED, MY WIFE CONTACTED THE LOCAL DEALER AND THEY ORDERED THE PART ON 10/27/15. SEVERAL FOLLOW UP PHONE CALLS HAVE BEEN MADE WITH DEALER INSTRUCTIONS TO CALL BACK IN A MONTH. TODAY, THE IGNITION SYSTEM LOCKED UP AND WE HAVE NO WAY TO GET OUR DAUGHTER TO AND FROM SCHOOL WITHOUT RENTING A WHEEL CHAIR VAN AT OVER $120 PER DAY. I DON'T KNOW IF THIS IS THE DEALER'S, MANUFACTURER'S OR SUPPLIER'S FAULT BUT I DON'T THINK IT SHOULD BE OUR RESPONSIBILITY TO RENT ANOTHER VEHICLE DUE IT TAKING THEM OVER 3 MONTHS TO GET THE PART NEEDED. IT IS MY UNDERSTANDING THAT THEY WILL DENY ANY RENTAL FEES.
THE TRANSMISSION HAS A SHIFTING ISSUE WHICH MAY CAUSE A SERIOUS ACCIDENT WHEN TURNING INTO TRAFFIC.IT CAN HAPPEN WHEN STOPPED AT LIGHT OR OFF SIDE STREETS WHEN ACCELERATING INTO TURN. IT FEELS LIKE TRANSMISSION SLIPS OUT OF GEAR AND THEN SLAMS INTO GEAR BUT I AM AFRAID THAT IT WILL MALFUNCTION AND I WILL NOT HAVE ANY WAY TO GET OUT OF TRAFFIC IN TIME. THIS ISSUE HAPPENS BOTH STATIONARY AND IN MOTION AND ON CITY STREETS.
MAY 2015 WE RECEIVED A SAFETY RECALL FOR THE WIN MODULE. THE LOCAL DEALER HAS NOT RECEIVED REPLACEMENT PARTS. IT HAS BEEN 8 MONTHS WHICH SEEMS LIKE A REASONABLE TIME TO EXPECT PARTS TO BE AVAILABLE. THIS IS OUR COMPLAINT!!!! WE DO NOT WANT TO WAIT TIL AN ACCIDENT HAPPENS TO HAVE IT REPLACED......
RECENTLY PURCHASED VEHICLE USED (DEALERSHIP FILLED WITH FUEL AFTER TEST DRIVE BUT BEFORE WE TOOK IT HOME). ON THE WAY HOME ON CITY STREETS (WHILE APPROACHING AN INTERSECTION), THE ENGINE STALLED CAUSING LOSS OF POWER BRAKES & POWER STEERING. AFTER PUTTING THE CAR IN PARK, IT STARTED UP & RAN FINE. A COUPLE DAYS LATER, MY WIFE WAS DRIVING IT & WHILE TURNING RIGHT AT AN INTERSECTION IT DID THE SAME THING. SHE BARELY WAS ABLE TO SAFELY COMPLETE THE TURN DUE TO THE LOSS OF POWER STEERING. AFTER THAT INCIDENT IT HASN'T HAPPENED AGAIN (BUT WE HAVEN'T FILLED IT WITH FUEL AGAIN YET). RESEARCH ON THE NET LEADS ME TO THINK IT IS THE COMMON PROBLEM WITH A VALVE IN THE FUEL TANK. WE ARE VERY NERVOUS DRIVING THE CAR & ARE DREADING OUR NEXT FILL UP. THIS IS INCREDIBLY UNSAFE & I HOPE CHRYSLER IS WILLING TO DO SOMETHING ABOUT IT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE DID NOT START. THE VEHICLE WAS ABLE TO BE STARTED AFTER NUMEROUS ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,831. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO DO THE REPAIRS. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER EXPLAINED THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPERIENCED THE FAILURE LISTED IN THE RECALL WITH THE VEHICLE TURNED OFF AFTER DRIVING OVER A POTHOLE OR BUMP. THE FAILURE MILEAGE WAS 70,000. PARTS DISTRIBUTION DISCONNECT.
FUEL PUMP RELAY IS NO GOOD
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS INOPERABLE EVEN AFTER THE ENGINE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/15/16*LJ THE CONSUMER STATED THE VEHICLE WAS FIXED. UPDATED 03/30/16.*JB
I HAVE HAD (3) R03 (WIRELESS IGNITION NODE) MODULE RECALLS AND NO DEALER HAS BEEN ABLE TO FIX IT. I HAVE BEEN TO 3 CHRYSLER DEALERS IN THE PAST 2 YEARS ABOUT THIS PROBLEM AND THEY ALL SAY THEY DO NOT HAVE ANY PARTS AVAILABLE AND NO FIX IS IN SITE. SO, WHAT DOES THIS MEAN AND HOW DO I GET MY CAR FIXED? I JUST RECEIVED ANOTHER RECALL ON THIS SAME PROBLEM.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE PASSENGER SIDE TIRE FAILED AND THE VALVE STEM FRACTURED INSIDE THE RIM. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE PRESSURE MONITORING SYSTEM WAS RUSTED OUT AND NEEDED TO BE REPLACED. AFTER FURTHER EXAMINATION, IT WAS DETERMINED THAT THE REAR PASSENGER SIDE TIRE PRESSURE MONITORING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) BUT THE DEALER WAS UNABLE TO SUPPLY THE PART WITHIN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. PARTS DISTRIBUTION DISCONNECT.
WHEN WE BOUGHT THE VEHICLE (AT AROUND 80K MILES) WE NOTICED THAT YOU COULD SMELL COOLANT AT TIMES, BUT WERE TOLD IT WAS NOTHING. WHEN WE TOOK IT IN FOR SERVICE WE WERE TOLD THAT IT WAS 2 QUARTS LOW ON OIL. I ASKED THE SHOP THAT DID THE FIRST OIL CHANGE, THINKING MAYBE THEY DIDN'T DO A PROPER JOB- HE MENTIONED THAT THIS WAS A COMMON ISSUE WITH THIS YEAR OF TOWN & COUNTRY. I TOOK IT IN FOR A RECALL- A GOOD FRIEND WANTED TO PERFORM AN OIL CONSUMPTION TEST. COME TO FIND OUT, IT WAS BURNING OIL AT A RAPID RATE. IF I HADN'T BEEN AWARE & CHECKING THE OIL ON ALMOST A DAILY BASIS, IT COULD HAVE RUN OUT & THE ENGINE SEIZED. THE BURNING OIL CAUSES ISSUES WITH THE RINGS AS WELL.
I HAVE RECEIVED TWO RECALL LETTERS OVER THE PAST YEAR RELATING TO THE THE SAFETY RECALL OF THE "WIRELESS IGNITION NODE" (WIN) THAT MAY HAVE UNINTENTIONAL MOVEMENT OF THE "FREQUENCY OPERATED BUTTON IGNITION KEY" (FOBIK) FROM THE "ON" TO THE "ACCESSORY" POSITION WHILE DRIVING. IT WAS NOTED THAT THIS COULD CAUSE UNINTENTIONAL ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH. I HAVE CALLED MY CHRYSLER DEALERSHIP (KINGS CHRYSLER JEEP IN CINCINNATI OHIO) TO TRY AND GET THIS FIXED 4 TIMES (6/16/2015, 7/1/2015, 10/2/2015, AND 1/16/2016) OVER THE LAST SEVERAL MONTHS. EACH TIME I CALL, I'M TOLD THAT "THEY ARE RESTRICTED ON PARTS AND TO CALL THEM BACK IN A COUPLE WEEKS". THE ASSOCIATE IN THE PARTS DEPARTMENT ALSO TOLD ME THAT CHRYSLER HAS BEEN EXTREMELY SLOW IN PROVIDING PARTS RELATING TO THIS RECALL AND THAT THEY HAVE TO DEAL WITH CALLS LIKE MINE ALL THE TIME. I'M NOT SURE HOW TO GET THIS FIXED AND EVEN IF MY NOTIFICATION TO YOUR ASSOCIATION THROUGH THIS COMPLAINT WILL EVEN WORK BECAUSE IT APPEARS THAT FIAT/CHRYSLER HAS BEEN SLOW ON MULTIPLE RECALLS. PLEASE HELP IF YOU CAN AND LET ME KNOW HOW THIS CAN BE ADDRESSED IN THE NEAR FUTURE (I DON'T WANT TO KEEP DRIVING AN UNSAFE VEHICLE)!
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/15/16*LJ THE CONSUMER STATED THE VEHICLE WAS FIXED. UPDATED 03/30/16.*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE CONTACT STATED THAT THE FOLLOWING DAY WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED OFF, IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT ALSO STATED THAT WHILE PARKING, THE KEY MOVED FROM THE ON POSITION TO THE ACCESSORY POSITION AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO REMOVE THE KEY AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURES. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/11/16*LJ UPDATED 03/22/16.*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V737000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/15/16*LJ THE CONSUMER STATED THE VEHICLE WAS FIXED ON JANUARY 2016. *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 03/11/16*LJ *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE VEHICLE EVENTUALLY STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 179,469. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD BECOME STIFF AND SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STALLED THREE TIMES IMMEDIATELY AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →