2004 Chrysler Town And Country

Routine

Owners filed 167 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 6 times.

When it fails
020k40k60k90k120k200k
72,496 milesMedian miles at failure

145 complaints record an odometer reading. Failures cluster around 120,000150,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System27
000
Fuel System, Gasoline21
000
Electrical System18
030
Air Bags13
408
Engine and Engine Cooling11
000
Steering9
010
Power Train › Automatic Transmission6
000
Exterior Lighting6
000
Engine5
000
Suspension3
000

6 safety recalls

Part 573 reports
Equipment10E034000
Filed Aug 10, 20106,686 vehiclesCurt Mfg. Inc.

Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.

Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.

Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.

Visibility › Glass, Side/Rear07E104000
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.

Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.

Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Steering › Hydraulic Power Assist › Hose, Piping, and Connections04V386000
Filed Aug 5, 2004681,000 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Risk. POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy. DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel System, Gasoline03E053000
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division

Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.

Equipment03E045000
Filed Sep 26, 200345,870 vehiclesIntercontinental Auto Parts

Defect. AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.

Risk. IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

Remedy. AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.

What owners reported

Newest filings
Electrical System
Filed Jul 10, 2021AZ

I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the high beam indicator. But no headlights. Also l read that people complained about windshield washer' not working. I tried mine and they also didn't work. I see there is a recall on same problem with the 2005 - 2007 Chrysler town and country limited and they are under a recall. Mine is a 2004 T & Country limited.it My mechanic has checked all the fuses and relay's and can't find anything wrong except for the lights and wind washers not working. I called my Chrysler dealership and they acted like they never heard of the problem. But that's O K with them because they don't have to drive a car without headlights.

Power Train
Filed Sep 16, 2019TN

I'M DRIVING AND SOME HOW IT SEEMS LIKE MY TRANSMISSION IS SLIPPING AND IT WILL GO BACK TO THE ACTUAL DRIVING PATTERN IN ABOUT 5 TO 6 MIN AFTER IT STALLS

Air Bags
Filed Aug 15, 2019IL

THE AIRBAG IT'S BEEN TURNING OFF AND ON CONSTANTLY. I HADN'T HAVE ANY TYPE OF ACCIDENT AT ALL BUT NOW EVERY TIME I'M DRIVING ON THE STREET AND THE HIGHWAY THE AIRBAG LIGHT TURNS ON AND STAYS ON FOR MOST PART OF MY DRIVING. THIS IS THE ONLY CAR I HAVE AND I DRIVE ALL THE TIME THE LIGHT WILL TURN ON MOSTLY WHILE I'M DRIVING AND SOMETIMES WHILE IT'S PARK THE LIGHT STAYS ON

SteeringFire
Filed Oct 29, 2018242,800 milesVA

IN SEPTEMBER 2018 I NOTICE SMOKE COMING UNDERNEATH THE HOOD AND UPON OPENING THE HOOD MY FRIEND SAID THAT I HAD A FIRE IN THE ENGINE COMPARTMENT AND PUT THE FIRE OUT.AFTER CALLING MY INSURANCE COMPANY AND THEM TOWING IT TO A GARAGE I WAS INFORMED THAT A POWER STEERING HOSE HAD BUSTED THAT THEY SAID CAUSED THE FIRE.I THEN LATER ONLINE LOOKED UP MORE INFORMATION AND FOUND OUT THAT THERE WAS A NHTSA CAMPAIGN:04V386000 CONCERNING THE UPPER POWER STEERING HOSE THAT MAY SPLIT THAT CAN CAUSE A FLUID LEAK THAT IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE LIKE WANT HAPPEN TO ME.I SEE THERE WAS NEVER A RECALL ON MY VEHICLE BUT SHOULD HAVE BEEN.MY VAN WAS IN MY FRIEND'S DRIVEWAY WHEN IT HAPPENED ON A SATURDAY.

Structure › Body
Filed Aug 16, 2018200,000 milesMO

THE SLIDING REAR DOOR ON DRIVER SIDE WON'T STAY LATCHED/ SHUT.

Electronic Stability Control (esc)
Filed Jul 26, 2018141,000 milesIL

WHEN I BOUGHT THE VAN I DIDN'T KNOW WORK WAS REALLY NEEDED TILL 06/2018 AND I JUST WANTED TO NO IF IM QUALIFIED FOR A RECALL. THANK YOU

Engine
Filed Jul 14, 201870,000 milesDE

AFTER EVERY FUEL FILL THE VEHICLE RUNS ROUGH OR STALLS. MOST TIMES FOR THE FIRST MILE THEN CLEARS UP. ALMOST IMPOSSIBLE TO PULL OUT IN TRAFFIC AFTER FILLING THE TANK.

Air Bags
Filed Jun 21, 2018145,003 milesNC

AUTO

Air Bags
Filed Jan 2, 2018190,000 milesAZ

MY AIR BAG LIGHT CAME ON ABOUT 2 WEEKS AGO. IT NOW STAYS ON MOST OF THE TIME.

Engine
Filed Oct 11, 2017134,000 milesVA

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER LEFT OR RIGHT. THE ABS AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO BOYD CHRYSLER JEEP OF SOUTH HILL (200 W DANVILLE ST, SOUTH HILL, VA 23970), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. *TT CONSUMER STATED IN THE LAST FEW MONTHS THE VAN HAS HAD PROBLEMS. SMOKE COMES OUT OF THE ENGINE AND IT HAS HOLES IN THE GAS TANK AND BY THAT IT DOESN'T PASS THE INSPECTION. UPDATED 7/26/18*JB

Vehicle Speed Control
Filed Sep 28, 2017263,980 milesTX

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO MORITZ CHRYSLER JEEP DODGE RAM (9101 CAMP BOWIE BLVD, FORT WORTH, TX 76116) WHERE IT WAS DIAGNOSED THAT THE POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 263,980.

Fuel/Propulsion System
Filed Sep 10, 2017172,000 milesSC

THE CAR WILL SOMETIMES CUT OFF AFTER FUELING AND SNELLS IF GAS FUMES. THE SERVICE ENGINE LIGHT CAME ON AND TGE CAR WOULD NOT PULL IN DRIVE LATER CAR WILL NOT ENGAGE IN THE REVERSE GEAR. CAR HAS BEEN SITTING FOR ALMOST 2 MONTHS SINCE THUS HAPPENED. THE CAR NOT PULLING WAS WHILE DRIVING HAD TO BE TOWED HOME.

Fuel/Propulsion System
Filed Aug 9, 201775,250 milesCA

PURCHASED VAN USED FROM A TOYOTA DEALERSHIP IN MAY OF 2010. REPORTED WITHIN DAYS TO DEALERSHIP THAT VAN HAD A STUTTER WHEN AT IDLE. THEY GAVE IT A TUNE UP BUT IT DID NOT RESOLVE THE ISSUE. WARRANTY PURCHASED WITH VAN DID NOT COVER THE FUEL SYSTEM. STUTTERING CONTINUED AND BECAME WORSE AS THE YEARS WENT BY. VAN BEGAN TO DIE WHEN IDLING, ESPECIALLY IF TURNING LEFT WHICH PUT US IN DANGER A NUMBER OF TIMES. ALSO, WE SMELLED FUEL. WE REPLACED THE TANK IN 2013. HOWEVER, OUR MECHANIC INFORMED US AT THE TIME THAT IT HAD A DESIGN FLAW AND THE SAME ISSUES WOULD OCCUR IN A MATTER OF TIME. TANK WAS FINE FOR TWO YEARS. WITHIN A MONTH OF THE WARRANTY EXPIRING IT BEGAN TO STUTTER AT IDLE AGAIN. IT HELPS TO NOT FILL THE TANK COMPLETELY. HOWEVER, IT SMELLS OF FUEL AND CONTINUES TO STUTTER AT IDLE. WE WILL NOT SPEND ANOTHER $1500 TO REPLACE THE TANK AS WITH THE DESIGN FLAW THE ISSUE WILL JUST REOCCUR. CHRYSLER NEEDS TO RECALL THE GAS TANK AND CREATE A DESIGN FREE OF FAULTS.

Exterior Lighting
Filed Jul 11, 2017187,000 milesIL

FOUND BOTH BRAKE LIGHTS STAYING ON AFTER APPLYING BRAKE OR USING REMOTE DOOR LOCKS ON KEY. LIGHTS WILL GO OFF EVENTUALLY, BUT DRIVING IS NOT SAFE. PULLED FUSE AND BRAKE SWITCH- LIGHTS STILL ON.

Electrical System
Filed Jun 15, 2017222,000 milesTX

THIS TIME I WAS HEADING DOWN WITH MY FAMILY FROM ONE OF THE HIGHEST SPOTS AT YELLOWSTONE NATIONAL PARK. MY SPEED WAS ABOUT 45 MPH AND TWO LANE ROAD WITH LOT OF TURNS. NO OTHER TRAFFIC IN FRONT OR BEHIND ME. I TURNED HIGH BEAMS ON AND THERE WE GO, HEADLIGHTS GONE. I PULLED QUICKLY FOG LIGHTS ON TO HAVE SOME LIGHTS. NO OTHER OPTIONS THAN CONTINUE TO THE NEXT PLACE WHERE I COULD PULL CAR TO SIDE OF THE ROAD. WHEN STOPPED I CHECKED IF KNOCKING ECM WORKS BUT IT DIDN'T, NORMALLY IT DOES. I RELEASED FOUR SCREWS AND PULLED ECM OUT. INSTALLED MY SPARE ECM, NO LIGHTS. I INSTALLED THE OLD ECM MODULE BACK AND WIGGLED IT AND LIGHTS CAME ON. I DIDN'T CHECK ON THE SPOT THAT WOULD I HAVE HIGH BEAMS. 1 HOUR LATER WHEN WE GOT TO COTTAGE WE RENTED I WANTED TO KNOW WHAT HAPPEN THIS TIME WHEN TURNING HIGH BEAMS ON. LIGHTS GONE AGAIN. THIS TIME KNOCKING ECM MODULE HELPED. I TESTED HIGH BEAM AND LOW BEAMS MULTIPLE TIMES AND NO ISSUES. LOOSING HEAD LIGHT HAVE HAPPEN WITH THIS VEHICLE BEFORE HOWEVER THE ISSUE IS THAT IT IS INTERMITTENT. I HAVEN'T FOUND ANY LOGIC HOW TO REPEAT IT WHAT MAKES IT SCARY / UNCOMFORTABLE.

Electrical System
Filed Jun 15, 2017195,000 milesTX

I FOUND LAST NIGHT WHEN I WAS ABOUT TO LEAVE FROM HOME FOR SOME HOME DEPOT SHOPPING THAT MY HEADLIGHTS DIDN'T TURN ON. THIS IS LOW AND HIGH BEAMS. FOG LIGHTS, CORNER LIGHTS AND INDICATORS WORK JUST NORMALLY.

Electrical System
Filed Jun 15, 2017TX

DRIVING 65 MPH AT HIGHWAY. TURNED HIGH BEAM LIGHTS ON AND HEADLIGHTS STOP WORKING. TURNED FOG LIGHTS ON TO SEE SIDE OF THE ROAD. REDUCED SPEED TO STOP VEHICLE. OPENED HOOD AND CHECKED ECM / FCM BY WIGGLING IT. STARTED VEHICLE AND HEADLIGHTS CAME BACK.

Fuel/Propulsion System
Filed Mar 28, 2017130,000 milesPA

CAR STALLS WHEN FULL GAS TANK. DOESN'T HAPPEN EVERY TIME, BUT IT'S ALWAYS WHEN FULL. MAKES VERY UNSAFE CONDITION. I'VE LEARNED NOT TO MAKE LEFT TURNS IN FIRST 5 MINUTES AFTER FILLING, OR BEST NOT TO FILL. IT'S A COMMON PROBLEM WHEN LOOKING ONLINE, CHRYSLER REPLACES TANK FOR VALVE ON TANK FOR SOME PEOPLE. THEY REFUSE TO DO ANYTHING FOR ME, BUT OFFER A $1500 FIX. IT TRULY IS A WIDESPREAD SAFETY HAZZARD.

Service BrakesCrash
Filed Mar 22, 2017145,000 milesPA

ABS WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATE.THE BRAKE WARNING LIGHT ILLUMINATES MOST ALL OF THE TIME BUT WILL GO OUT ON OCCASION THEN ILLUMINATE AGAIN AND AGAIN OR STAY ON .THE BRAKES SEEM TO OPERATE NORMALLY AND PASS ALL MECHANICAL INSPECTIONS.THE BRAKE WARNING LIGHT WILL GO OUT UPON SHARP ELEVATION CHANGES COMBINED WITH SHARP TURNING MANUVERS.

Fuel/Propulsion System
Filed Feb 23, 2017CA

EVERY TIME I REFUEL CAR WILL HESITE AND STALL. IT'S SPECIALLY DANGEROUS WHEN U GET FUEL NEXT TO THE FREEWAY BECAUSE IT WILL STALL AS YOU TRYING TO GET TO FREEWAY SPEED AND SOMEBODY CAN HIT YOU FROM BEHIND.

20 of 167 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20180100Routine
20170100Routine
2016525510Above average
2015382413Fatalities reported
20146364160Above average
2013680490Above average
20126345160Above average
20117733120Above average
20101,5565251Fatalities reported
20097076120Above average
20081,9397170Above average
2007219260Above average
20064314151Fatalities reported
20058577140Above average
2004 — this page167650Routine
2003245672Fatalities reported
20024048120Above average
2001462771Fatalities reported
20003067160Above average
199936292811Fatalities reported
199829610200High concern
19973889142Fatalities reported
199693812525Fatalities reported
199558410Routine
1994154610Routine
19932141040Above average
19921351030Routine
1991251000Routine
199013400Routine

Compare every Town And Country year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.