2004 Chrysler Town And Country

Routine

Owners filed 167 complaints about this vehicle with federal regulators, most often about the fuel and propulsion system. It has been recalled 6 times.

Not among the Chrysler Town And Country years to avoid. Which Chrysler Town And Country years to avoid →

When it fails
020k40k60k90k120k200k
72,496 milesMedian miles at failure

145 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.

Most common 2004 Chrysler Town And Country problems

27 of the 167 complaints (16%) are about the fuel and propulsion system.

ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System · fuel and propulsion system27
000
Fuel System, Gasoline · fuel system21
000
Electrical System18
030
Air Bags · airbags13
408
Engine and Engine Cooling · engine11
000
Steering9
010
Power Train › Automatic Transmission · transmission6
000
Exterior Lighting · headlights6
000
Engine5
000
Suspension3
000

6 safety recalls

Part 573 reports
Equipment10E034000
Filed Aug 10, 20106,686 vehiclesCurt MFG. Inc.

Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.

Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.

Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.

Visibility › Glass, Side/Rear07E104000
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.

Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.

Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Steering › Hydraulic Power Assist › Hose, Piping, and Connections04V386000
Filed Aug 5, 2004681,000 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Risk. POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy. DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel System, Gasoline03E053000
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division

Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.

Equipment03E045000
Filed Sep 26, 200345,870 vehiclesIntercontinental Auto Parts

Defect. AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.

Risk. IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

Remedy. AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.

All 6 campaigns on file, newest first.

What owners reported

Newest filings
Electrical System
Filed Jul 10, 2021AZ

I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the high beam indicator. But no headlights. Also l read that people complained about windshield washer' not working. I tried mine and they also didn't work. I see there is a recall on same problem with the 2005 - 2007 Chrysler town and country limited and they are under a recall. Mine is a 2004 T & Country limited.it My mechanic has checked all the fuses and relay's and can't find anything wrong except for the lights and wind washers not working. I called my Chrysler dealership and they acted like they never heard of the problem. But that's O K with them because they don't have to drive a car without headlights.

Power Train
Filed Sep 16, 2019TN

I'M DRIVING AND SOME HOW IT SEEMS LIKE MY TRANSMISSION IS SLIPPING AND IT WILL GO BACK TO THE ACTUAL DRIVING PATTERN IN ABOUT 5 TO 6 MIN AFTER IT STALLS

Air Bags
Filed Aug 15, 2019IL

THE AIRBAG IT'S BEEN TURNING OFF AND ON CONSTANTLY. I HADN'T HAVE ANY TYPE OF ACCIDENT AT ALL BUT NOW EVERY TIME I'M DRIVING ON THE STREET AND THE HIGHWAY THE AIRBAG LIGHT TURNS ON AND STAYS ON FOR MOST PART OF MY DRIVING. THIS IS THE ONLY CAR I HAVE AND I DRIVE ALL THE TIME THE LIGHT WILL TURN ON MOSTLY WHILE I'M DRIVING AND SOMETIMES WHILE IT'S PARK THE LIGHT STAYS ON

SteeringFire
Filed Oct 29, 2018242,800 milesVA

IN SEPTEMBER 2018 I NOTICE SMOKE COMING UNDERNEATH THE HOOD AND UPON OPENING THE HOOD MY FRIEND SAID THAT I HAD A FIRE IN THE ENGINE COMPARTMENT AND PUT THE FIRE OUT.AFTER CALLING MY INSURANCE COMPANY AND THEM TOWING IT TO A GARAGE I WAS INFORMED THAT A POWER STEERING HOSE HAD BUSTED THAT THEY SAID CAUSED THE FIRE.I THEN LATER ONLINE LOOKED UP MORE INFORMATION AND FOUND OUT THAT THERE WAS A NHTSA CAMPAIGN:04V386000 CONCERNING THE UPPER POWER STEERING HOSE THAT MAY SPLIT THAT CAN CAUSE A FLUID LEAK THAT IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE LIKE WANT HAPPEN TO ME.I SEE THERE WAS NEVER A RECALL ON MY VEHICLE BUT SHOULD HAVE BEEN.MY VAN WAS IN MY FRIEND'S DRIVEWAY WHEN IT HAPPENED ON A SATURDAY.

Structure › Body
Filed Aug 16, 2018200,000 milesMO

THE SLIDING REAR DOOR ON DRIVER SIDE WON'T STAY LATCHED/ SHUT.

Electronic Stability Control (esc)
Filed Jul 26, 2018141,000 milesIL

WHEN I BOUGHT THE VAN I DIDN'T KNOW WORK WAS REALLY NEEDED TILL 06/2018 AND I JUST WANTED TO NO IF IM QUALIFIED FOR A RECALL. THANK YOU

Engine
Filed Jul 14, 201870,000 milesDE

AFTER EVERY FUEL FILL THE VEHICLE RUNS ROUGH OR STALLS. MOST TIMES FOR THE FIRST MILE THEN CLEARS UP. ALMOST IMPOSSIBLE TO PULL OUT IN TRAFFIC AFTER FILLING THE TANK.

Air Bags
Filed Jun 21, 2018145,003 milesNC

AUTO

Air Bags
Filed Jan 2, 2018190,000 milesAZ

MY AIR BAG LIGHT CAME ON ABOUT 2 WEEKS AGO. IT NOW STAYS ON MOST OF THE TIME.

Engine
Filed Oct 11, 2017134,000 milesVA

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER LEFT OR RIGHT. THE ABS AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO BOYD CHRYSLER JEEP OF SOUTH HILL (200 W DANVILLE ST, SOUTH HILL, VA 23970), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. *TT CONSUMER STATED IN THE LAST FEW MONTHS THE VAN HAS HAD PROBLEMS. SMOKE COMES OUT OF THE ENGINE AND IT HAS HOLES IN THE GAS TANK AND BY THAT IT DOESN'T PASS THE INSPECTION. UPDATED 7/26/18*JB

Vehicle Speed Control
Filed Sep 28, 2017263,980 milesTX

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO MORITZ CHRYSLER JEEP DODGE RAM (9101 CAMP BOWIE BLVD, FORT WORTH, TX 76116) WHERE IT WAS DIAGNOSED THAT THE POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 263,980.

Fuel/Propulsion System
Filed Sep 10, 2017172,000 milesSC

THE CAR WILL SOMETIMES CUT OFF AFTER FUELING AND SNELLS IF GAS FUMES. THE SERVICE ENGINE LIGHT CAME ON AND TGE CAR WOULD NOT PULL IN DRIVE LATER CAR WILL NOT ENGAGE IN THE REVERSE GEAR. CAR HAS BEEN SITTING FOR ALMOST 2 MONTHS SINCE THUS HAPPENED. THE CAR NOT PULLING WAS WHILE DRIVING HAD TO BE TOWED HOME.

Fuel/Propulsion System
Filed Aug 9, 201775,250 milesCA

PURCHASED VAN USED FROM A TOYOTA DEALERSHIP IN MAY OF 2010. REPORTED WITHIN DAYS TO DEALERSHIP THAT VAN HAD A STUTTER WHEN AT IDLE. THEY GAVE IT A TUNE UP BUT IT DID NOT RESOLVE THE ISSUE. WARRANTY PURCHASED WITH VAN DID NOT COVER THE FUEL SYSTEM. STUTTERING CONTINUED AND BECAME WORSE AS THE YEARS WENT BY. VAN BEGAN TO DIE WHEN IDLING, ESPECIALLY IF TURNING LEFT WHICH PUT US IN DANGER A NUMBER OF TIMES. ALSO, WE SMELLED FUEL. WE REPLACED THE TANK IN 2013. HOWEVER, OUR MECHANIC INFORMED US AT THE TIME THAT IT HAD A DESIGN FLAW AND THE SAME ISSUES WOULD OCCUR IN A MATTER OF TIME. TANK WAS FINE FOR TWO YEARS. WITHIN A MONTH OF THE WARRANTY EXPIRING IT BEGAN TO STUTTER AT IDLE AGAIN. IT HELPS TO NOT FILL THE TANK COMPLETELY. HOWEVER, IT SMELLS OF FUEL AND CONTINUES TO STUTTER AT IDLE. WE WILL NOT SPEND ANOTHER $1500 TO REPLACE THE TANK AS WITH THE DESIGN FLAW THE ISSUE WILL JUST REOCCUR. CHRYSLER NEEDS TO RECALL THE GAS TANK AND CREATE A DESIGN FREE OF FAULTS.

Exterior Lighting
Filed Jul 11, 2017187,000 milesIL

FOUND BOTH BRAKE LIGHTS STAYING ON AFTER APPLYING BRAKE OR USING REMOTE DOOR LOCKS ON KEY. LIGHTS WILL GO OFF EVENTUALLY, BUT DRIVING IS NOT SAFE. PULLED FUSE AND BRAKE SWITCH- LIGHTS STILL ON.

Electrical System
Filed Jun 15, 2017222,000 milesTX

THIS TIME I WAS HEADING DOWN WITH MY FAMILY FROM ONE OF THE HIGHEST SPOTS AT YELLOWSTONE NATIONAL PARK. MY SPEED WAS ABOUT 45 MPH AND TWO LANE ROAD WITH LOT OF TURNS. NO OTHER TRAFFIC IN FRONT OR BEHIND ME. I TURNED HIGH BEAMS ON AND THERE WE GO, HEADLIGHTS GONE. I PULLED QUICKLY FOG LIGHTS ON TO HAVE SOME LIGHTS. NO OTHER OPTIONS THAN CONTINUE TO THE NEXT PLACE WHERE I COULD PULL CAR TO SIDE OF THE ROAD. WHEN STOPPED I CHECKED IF KNOCKING ECM WORKS BUT IT DIDN'T, NORMALLY IT DOES. I RELEASED FOUR SCREWS AND PULLED ECM OUT. INSTALLED MY SPARE ECM, NO LIGHTS. I INSTALLED THE OLD ECM MODULE BACK AND WIGGLED IT AND LIGHTS CAME ON. I DIDN'T CHECK ON THE SPOT THAT WOULD I HAVE HIGH BEAMS. 1 HOUR LATER WHEN WE GOT TO COTTAGE WE RENTED I WANTED TO KNOW WHAT HAPPEN THIS TIME WHEN TURNING HIGH BEAMS ON. LIGHTS GONE AGAIN. THIS TIME KNOCKING ECM MODULE HELPED. I TESTED HIGH BEAM AND LOW BEAMS MULTIPLE TIMES AND NO ISSUES. LOOSING HEAD LIGHT HAVE HAPPEN WITH THIS VEHICLE BEFORE HOWEVER THE ISSUE IS THAT IT IS INTERMITTENT. I HAVEN'T FOUND ANY LOGIC HOW TO REPEAT IT WHAT MAKES IT SCARY / UNCOMFORTABLE.

Electrical System
Filed Jun 15, 2017195,000 milesTX

I FOUND LAST NIGHT WHEN I WAS ABOUT TO LEAVE FROM HOME FOR SOME HOME DEPOT SHOPPING THAT MY HEADLIGHTS DIDN'T TURN ON. THIS IS LOW AND HIGH BEAMS. FOG LIGHTS, CORNER LIGHTS AND INDICATORS WORK JUST NORMALLY.

Electrical System
Filed Jun 15, 2017TX

DRIVING 65 MPH AT HIGHWAY. TURNED HIGH BEAM LIGHTS ON AND HEADLIGHTS STOP WORKING. TURNED FOG LIGHTS ON TO SEE SIDE OF THE ROAD. REDUCED SPEED TO STOP VEHICLE. OPENED HOOD AND CHECKED ECM / FCM BY WIGGLING IT. STARTED VEHICLE AND HEADLIGHTS CAME BACK.

Fuel/Propulsion System
Filed Mar 28, 2017130,000 milesPA

CAR STALLS WHEN FULL GAS TANK. DOESN'T HAPPEN EVERY TIME, BUT IT'S ALWAYS WHEN FULL. MAKES VERY UNSAFE CONDITION. I'VE LEARNED NOT TO MAKE LEFT TURNS IN FIRST 5 MINUTES AFTER FILLING, OR BEST NOT TO FILL. IT'S A COMMON PROBLEM WHEN LOOKING ONLINE, CHRYSLER REPLACES TANK FOR VALVE ON TANK FOR SOME PEOPLE. THEY REFUSE TO DO ANYTHING FOR ME, BUT OFFER A $1500 FIX. IT TRULY IS A WIDESPREAD SAFETY HAZZARD.

Service BrakesCrash
Filed Mar 22, 2017145,000 milesPA

ABS WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATE.THE BRAKE WARNING LIGHT ILLUMINATES MOST ALL OF THE TIME BUT WILL GO OUT ON OCCASION THEN ILLUMINATE AGAIN AND AGAIN OR STAY ON .THE BRAKES SEEM TO OPERATE NORMALLY AND PASS ALL MECHANICAL INSPECTIONS.THE BRAKE WARNING LIGHT WILL GO OUT UPON SHARP ELEVATION CHANGES COMBINED WITH SHARP TURNING MANUVERS.

Fuel/Propulsion System
Filed Feb 23, 2017CA

EVERY TIME I REFUEL CAR WILL HESITE AND STALL. IT'S SPECIALLY DANGEROUS WHEN U GET FUEL NEXT TO THE FREEWAY BECAUSE IT WILL STALL AS YOU TRYING TO GET TO FREEWAY SPEED AND SOMEBODY CAN HIT YOU FROM BEHIND.

Air Bags
Filed Jan 9, 2017NC

AUTOMATIC.

Electrical System
Filed Jul 26, 201610 milesID

TAKATA RECALL THE FULE RAIL WIRING HARNESS MELTED DOWN.THE WIRING HARNES IS INSTALLED RIGHT ABOVE THE EXHAUST FROM THE FACTORY. THE HEAT FROM THE EXHAUST OVER TIME MELTED A 4 INCH SECTION OF THE INSULATION OFF OF THE WIRING HARNESS CAUSING THEM TO SORT OUT. THE VAN HAD 130000 MILES WHEN THIS HAPPENED. IT LEFT ME AND MY FAMILY STRANDED ON THE FREEWAY, IT HAPPENED WHILE I WAS DRIVING. THIS WAS VERY UNSAFE TO HAVE THE ENGINE STALL OUT ON THE FREEWAY. CLEARLY THERE SHOULD BE MORE THAN 2 INCHES BETWEEN THE WIRING HARNESS AND THE EXHAUST SYSTEM. I HAD THE VAN TOWED TO MY MECHANIC $150. THEN THEY REPLACED THE OLD HARNESS $400 PARTS $435 LABOR TOTAL $985 DOLLARS!

Steering
Filed Jun 24, 2016168,000 milesTX

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE CONTACT EXERTED FORCE TO TURN THE STEERING WHEEL. THE POWER STEERING STARTED TO MAKE A WHINING NOISE. ONCE THE CONTACT WAS ABLE TO CHECK UNDER THE HOOD OF THE VEHICLE, HE NOTICED THAT THERE WAS NO POWER STEERING FLUID LEFT IN THE POWER STEERING CANISTER. THE CONTACT HAD TO CONSTANTLY REPLACE THE POWER STEERING FLUID EVERY COUPLE OF DAYS. THE CONTACT EXPERIENCED IDENTICAL FAILURES AS INDICATED IN NHTSA CAMPAIGN NUMBER: 04V386000 (POWER STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 168,000.

Electrical System
Filed Apr 29, 2016144,963 milesNY

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH AFTER REFUELING THE VEHICLE, IT STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THE LAST FAILURE RESULTED IN THE VEHICLE BEING UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,963.

Fuel/Propulsion System
Filed Apr 25, 201693,000 milesIA

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH AFTER FILLING THE TANK WITH FUEL, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY THREE MINUTES. AFTERWARDS, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED RIGHT AFTER FILLING THE VEHICLE WITH FUEL APPROXIMATELY NINE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED ON THE FAILURE. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR A FUELING ISSUE WITH THE VEHICLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Fuel/Propulsion System
Filed Jan 23, 201691,000 milesKY

OUR 2004 HAS BEEN STALLING SINCE BEFORE FEBRUARY, 2014, BEFORE 91077 MILES. 2/14 WAS WHEN I STARTED KEEPING RECORDS OF PROBLEM. WHETHER I WAITED OR NOT, WITH ENGINE RUNNING BEFORE LEAVING THE STATION, THE VAN WOULD STALL AFTER IDLING WHILE WAITING FOR TRAFFIC TO CLEAR, AND I PULLED OUT INTO TRAFFIC ON A STATE HIGHWAY. IT RESTARTS RIGHT AWAY. I FUEL UP CLOSE TO INTERSTATE AND AT TIMES IT EITHER STALLS OR HESITATES ON ENTRANCE RAMP. IN AN ARTICLE FROM CBS MAY 2014 THE NHTSA QUESTIONED CHRYSLER ABOUT 150,000 VANS, AND 160,000 DODGE CHARGER AND MAGNUMS WITH THIS PROBLEM. IN A LETTER TO NHTSA ON 8-9-2013 CHRYSLER STATED: "DATA SHOWS THAT STALL AFTER REFUEL INCIDENTS PRESENT A LOW RISK OF ACCIDENT OR INJURY. THE MAJORITY OF STALL AFTER REFUEL INCIDENTS OCCUR AT LOW SPEEDS OR WHEN THE VEHICLE IS STOPPED". THAT IS NOT TRUE. WHEN I PULL INTO TRAFFIC AND VAN STALLS OR HESITATES, I HAVE NOT APPLIED MY BRAKE, THE VAN STOPS WITH NO WARNING TO VEHICLE BEHIND. I'VE SEEN WHAT DAMAGE CRASHES EVEN AT 35 MPH CAN DO. WHEN IT HAPPENS ON ENTRANCE RAMP TO INTERSTATE AND THE VAN STALLS AS I AM ACCELERATING WITH VEHICLES FOLLOWING, THERE IS NO WARNING TO VEHICLES BEHIND ME WHEN THEY ARE EXPECTING AN INCREASE IN SPEED AND I COME TO A ROLL AND AM FIGHTING THE STEERING WHEEL WITH NO POWER STEERING TO PULL TO SIDE TO GET OUT OF TRAFFIC'S WAY TILL I CAN SHIFT TO NEUTRAL AND RESTART ENGINE. WE HAVE 77 PRINTED ARTICLES IN HAND, OUT OF COUNTLESS NUMBERS FROM THE INTERNET, ABOUT THIS PROBLEM, WITH NO RESOLVE.

Engine
Filed Jan 23, 2016166,000 milesWI

AFTER FILLING UP WITH FUEL, THE CAR WAS STARTED, AND DRIVEN OUT OF THE GAS STATION, BUT LESS THAN 50 FEET OUT ONTO THE ROAD, THE CAR LOST POWER THEN REGAINED POWER THEN LOST IT CYCLING RAPIDLY THROUGH THIS WHERE RPM WOULD COME UP TO IDLE SPEED THAN DROP TO NEAR ZERO UP AND DOWN. NO ABILITY TO MOVE OUT OF TRAFFIC, ETC., EVENTUALLY COMPLETELY STALLED. THE CAR STARTED HARD, BUT RESTARTED AND I COULD DRIVE OUT OF HARMS WAY. THE CAR DROVE FOR ABOUT 2 BLOCKS AND ACTED UP AGAIN FOR A FEW MOMENTS AND THEN PERFORMED FINE. THIS PROBLEM ALSO OCCURRED FOR ANOTHER DRIVER IN THE FAMILY ABOUT 2 WEEKS (4 FUEL FILLS) EARLIER.

Fuel/Propulsion System
Filed Dec 16, 2015154,000 milesMO

AFTER REFUELING THE VAN THE ENGINE STARTS EASILY, I THEN PULL OUT INTO TRAFFIC AND THEN THE ENGINE STALLS OUT IN TRAFFIC. THIS ONLY HAPPENS AFTER FILLING THE TANK FULL. USUALLY WILL RESTART AFTER THE STARTER CRANKS A BIT. THEN THE VAN RUNS FINE UNTIL I REFILL THE GAS TANK AGAIN. THIS HAS HAPPENED ON NUMEROUS OCCASIONS SINCE I PURCHASED THE VEHICLE USED THREE YEARS AGO. YOUR FORM ONLY HAS ROOM FOR ONE OCCASION TO REPORT.

Fuel/Propulsion System
Filed Nov 11, 20159,500 milesNY

IN 2005 A 2004 CHRYSLER T & C PLATINUM SERIES VAN WAS PURCHASED. IN THE SPRING, WE TRAVELED ACROSS COUNTRY ON A FAMILY VACATION PUTTING OVER 9,000 MILES ON IT AND NEVER EXPERIENCED A PROBLEM WITH IT. SHORTLY AFTER RETURNING HOME, (NY) I HAD MY FIRST FRIGHTENING EXPERIENCE WHILE TRYING TO ENTER A STATE HIGHWAY WHERE VEHICLES WERE GOING 70 M.P.H. I HAD JUST REFUELED AND MERGED ONTO THE HIGHWAY WHEN THE CAR STALLED AND I ROLLED TO SIDE OF THE HIGHWAY.( NO POWER STEERING, NO BRAKES) I TRIED TO RESTART IT SEVERAL TIMES BEFORE IT WOULD "CATCH." SINCE THAT FIRST EPISODE OCCURRED, IT HAS BEEN REPETITIVE TO THIS DATE. 11/11/15 I REPEATEDLY TOOK IT TO MY CHRYSLER DEALER (WHO, BY THE WAY HAS BEEN RATED NO. 1 IN THE COUNTRY) WITH THE SAME COMPLAINT. THE FUEL LINE WAS "FLUSHED" SEVERAL TIMES AND WAS FRUITLESS IN ANY RESOLVE OF THE PROBLEM. IT HAS OCCURRED WHEN IN A TRAFFIC CIRCLE, TRAVELING IN TRAFFIC, AND JUST TRYING TO ENTER THE ROAD AFTER STOPPING FOR A STOP SIGN. ALWAYS ONLY AFTER REFUELING.TODAY, IT IS AT THE DEALERSHIP FOR YET AGAIN ANOTHER TRY AT FIXING THE PROBLEM ALONG WITH A FUEL PUMP REPLACEMENT. WHILE I UNDERSTAND THIS INVESTIGATION HAS BEEN "CLOSED", I CAN'T UNDERSTAND WHY YOU WOULD WAIT FOR SOMETHING CATASTROPHIC TO HAPPEN BEFORE TAKING ANY ACTION ON THIS COMPLAINT BY SO MANY PEOPLE. AFTER NOT HAVING RESOLVE WITH THE DEALER, I CALLED CHRYSLER AND IT WAS SUGGESTED THAT I HAVE THE SERVICEMAN COME ALONG WITH ME WHEN I REFUEL TO DUPLICATE THE PROBLEM OR HAVE THE SERVICE MANAGER

Fuel/Propulsion System
Filed Sep 15, 2015107,000 milesGA

RIGHT AFTER VEHICLE PASSED THE 100,000 MILE MARK AROUND AUGUST OF 2013 THE VAN WOULD START TO CHUG AND STALL AS SOON AS YOU FILLED UP THE GAS TANK. FIRST TIME THIS HAPPENED WAS ATTEMPTING TO MERGE INTO TRAFFIC AND WAS ALMOST HIT SINCE LOST STEERING AND COULD NOT CONTROL THE VEHICLE. HAD WIFE AND 3 KIDS IN THE VAN. ISSUE STILL HAPPENING ON EVERY FILL UP. USUALLY ONCE YOU RESTART THE VEHICLE IT DRIVES NORMAL. RESEARCHED AND FOUND THAT THIS STALLING ISSUE IS VERY COMMON WITH THE 2004 TOWN & COUNTRY. APPARENTLY THE ISSUE STEMS FROM THE FILTER ON TOP OF THE GAS TANK WHICH CHRYSLER IS AWARE OF, BUT NO RECALL. HAVE TRIED TO NOT FILL COMPLETELY UP WHICH SOMETIMES HELPS, BUT STALLING CAN STILL HAPPEN. MANY SIMILAR COMPLAINTS OF THIS ISSUE WITH POTENTIAL ACCIDENTS SO A LITTLE SURPRISED THIS HAS NOT BEEN ADDRESSED BY CHRYSLER. GUESS IT'S A NUMBERS GAME AND A CERTAIN NUMBER OF PEOPLE HAVE TO GET KILLED AND LAWSUITS PILE UP BEFORE IT BECOMES ECONOMICAL TO GET REVIEWED AND ADDRESSED.

Fuel/Propulsion System
Filed Sep 5, 2015166,545 milesMN

AFTER FILLING FUEL TANK UP, I DROVE OUT OF STATION AND VAN STALLED AND QUIT RUNNING. I STARTED IT UP AGAIN, DROVE ABOUT 100 FEET AND IT STALLED AGAIN. THIS HAS HAPPENED 4 TIMES AFTER FILLING UP WITH GAS.VERY DANGEROUS PULLING INTO TRAFFIC OUT OF GAS STATION!

Engine and Engine Cooling
Filed Apr 28, 201593,125 milesNY

ENGINE STALLED AFTER REFUELING. THIS CAUSED MY WIFE TO PANIC WITH 4 KIDS IN THE VAN, AND IT WAS DIFFICULT TO RESTART ON A BUSY ROAD DURING RUSH HOUR. *TR

Fuel/Propulsion System
Filed Apr 12, 2015130,000 milesPA

AFTER GAS FILL UP VAN SHUTS OFF NO WARNING STEERING LOCKS, THANK GOD I NEVER HAD A ACCIDENT THIS IS A VERY SERIOUS PROBLEM. I NOTICED ALOT OF OTHER COMPLAINTS CHRYSLER SHOULD RECALL THIS PROBLEM. I KNOW THEY KNOW ABOUT IT SO FIX IT . WOULD THEY WANT TO DRIVE THIS VEHICLE WITH A VERY SERIOUS PROBLEM WHO KNOWS MAYBE THERE HAS BEEN ALOT OF ACCIDENTS FROM THIS. HOW MANY CLAIMS HAVE THERE BEEN FOR ACCIDENTS. WE BOUGHT THIS USED AND IT HAPPENS EVERYTIME YOU FILL UP. MAYBE THAT'S WHY THEY GOT RID OF IT. *TR

Electrical System
Filed Apr 8, 201561,000 milesWA

THE IGNITION SWITCH ON MY 2004 CHRYSLER TOWN & COUNTRY MINIVAN HAS FAILED FOUR TIMES. IT HAS BEEN REPLACED EACH TIME.

Fuel/Propulsion System
Filed Mar 26, 2015119,500 milesPA

AFTER FUELING, AS I PULLED OUT ONTO THE HIGHWAY, THE CAR STALLED. I WAS ABLE TO COAST TO THE SIDE OF THE HIGHWAY AND RESTART THE ENGINE. IT HAPPENED SEVERAL TIMES LAST YEAR, ALWAYS AFTER FUELING, AND IS BECOMING MORE FREQUENT SINCE DECEMBER OF 2014. DEPENDING ON WHERE IT OCCURS, IT IS EXTREMELY DANGEROUS TO STALL WHEN ENTERING A STEADY FLOW OF TRAFFIC. I'VE RESEARCHED THIS PROBLEM, AND IT IS A FACT THAT IT IS COMMON IN CHRYSLER VEHICLES, PARTICULARLY THOSE WITH MILEAGE OVER 100,000 THOUSAND MILES.......TO MY KNOWLEDGE THERE HAS BEEN NO RECALL ON THIS PROBLEM, AND INFORMATION THAT I'VE RESEARCHED SAYS THAT CHRYSLER DOESN'T CONSIDER IT A PROBLEM. THEY SUGGEST TAKING THE VEHICLE TO A DEALERSHIP FOR ANALYSIS. *TR

Air Bags
Filed Feb 3, 2015184,000 milesIN

TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.

Fuel System, Gasoline
Filed Dec 28, 2014176,000 milesOH

I FILLED MY GAS TANK FULL, AND DROVE MY CAR TO A PARKING LOT, LATER ON I WENT TO LEAVE THE PARKING SLOT AND SMELLED GASOLINE, AND FOUND LEAKAGE UNDERNEATH THE VEHICLE. I TOOK IT TO AN INDEPENDENT MECHANIC WHO INDICATED THE METAL RING THAT APPLIES MECHANICAL PRESSURE TO THE FUEL PUMP / SENDING UNIT IS SEVERELY CORRODED CAUSING THE TANGS THAT HOLD DOWN THE ASSEMBLY TIGHTLY IN THE TANK HOLE, TO FAIL, CAUSING THE PRESSURE ON THE SEAL TO BE INADEQUATE AND ALLOW THE SEAL TO FUNCTION. THIS PROBLEM IS NOT CAUSING THE CHECK ENGINE LAMP TO BE ILLUMINATED, THUS IS NOT WARNING ME OF THIS DANGEROUS SITUATION. I PURCHASED ANOTHER 2004 CHRYSLER TOWN AND COUNTRY TANK, AND WHILE IT IS POSSIBLY SERVICEABLE, THE RING ON IT IS ALSO CORRODED, AND IS LIKELY TO FAIL AGAIN IF PUT INTO SERVICE. I LIVE IN THE NORTHERN RUST BELT STATES. DRIVING IN NORTHEAST OHIO, WESTERN PA WHERE CORROSION IS ENHANCED BY SALT APPLIED TO PREVENT SNOW AND ICE ACCIDENTS. I HAVE NOT YET TAKEN THE FAILED TANK OFF THE VEHICLE. I AM WONDERING IF CHRYSLER SHOULD REPAIR THIS FOR FREE AND RECALL OTHERS THAT ARE LIKELY HAVING THE SAME PROBLEMS IN RUST PRONE AREAS. WAS TOLD THAT THIS EXACT TANK WAS ONLY USED IN 2004. I AM CURRENTLY OPERATING BY FILLING THE TANK WITH LESS THAN 10 GALLONS AT A TIME FROM AN EMPTY TANK WHO'S IS AN INCONVENIENT TO DO THINGS AND PROBABLY STILL NOT SAFE IN CASE OF A ROLL OVER ACCIDENT, SO I HOPE TO GET A RESPONSE FROM YOU FAIRLY SOON, THANK YOU FOR YOU ATTENTION IN THIS MATTER! *TR

Engine
Filed Dec 19, 2014142,000 milesOK

FOR THE PAST FIVE YEARS (SINCE 2009), MY 2004 CHRYSLER TOWN & COUNTRY VAN WANTS TO DIE SOON AFTER EVERY TIME THAT IS FILLED WITH GAS (NO MATTER THE OCTANE TYPE). THE PROBLEM MOST TYPICALLY RESOLVES ITSELF AFTER 5 MINUTES OR SO, BUT IN THE INTERIM THERE HAVE BEEN NUMEROUS CLOSE CALLS AS THE VAN LOSES FUNCTION WITH THE POWER TRYING TO DIE. I HAVE ENDED UP LEARNING TO DRIVE WITH THE CAR IN NEUTRAL AND COAST WHILE REVVING THE VAN. OR BETTER YET AT A STOP LIGHT RACE THE ENGINE WITH THE CAR IN NEUTRAL (I SEE NOTHING BAD THAT CAN HAPPEN WITH THIS SOLUTION!!). FOR THE MOST PART THE CAR IS USED ONLY WHEN NEEDED ANYMORE AS WE ARE TERRIFIED OF FILLING THE CAR UP. WE ARE VERY LUCKY TO BE ABLE TO DRIVE IT PART TIME BUT SOME PEOPLE AREN'T SO FORTUNATE AND THIS IS A CAR THAT DRIVES MANY FAMILIES. IT IS DEPLORABLE TO SEE SO MANY PEOPLE HAVING THIS PROBLEM AND YET NO ONE CHOOSES TO ACKNOWLEDGE THE DESIGN FLAW OF THE VAPOR/LIQUID VALVE. PLEASE TAKE NOTICE OF THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED! *TR

Power Train
Filed Nov 12, 2014132,000 milesCA

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE PULLING OUT OF A RESIDENTIAL DRIVEWAY, THE VEHICLE FAILED TO SHIFT FROM THIRD GEAR AND WOULD NOT ACCELERATE PAST 35 MPH. ALSO, THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

Fuel/Propulsion System
Filed Sep 23, 201454,917 milesWA

ENGINE STALLED AFTER FILL UP WITHOUT ANY WARNING. AFTER REFILL AS CAR LEFT GAS STATION ENGINE RPM WENT DOWN AND ENGINE STALLED. IT HAPPENED IN UNEXPECTED PLACES LIKE ENTERING BUSY ROAD OR STARTING FROM TRAFFIC LIGHT. DRIVER GETS NO WARNING LIKE CHECK-ENGINE LIGHT INDICATOR AND ENGINE JUST STOPS. ASKED DEALER TO CHECK THE PROBLEM FEW TIMES, BUT MINIVAN WAS RETURNED BACK AND DEALER COULD NOT REPRO THE PROBLEM. DID NOT FEEL SAFE TO DRIVE AS I HAD NO IDEA WHEN TO EXPECT ENGINE TO STOP WORKING, TILL I FOUND INTERNET FORUMS MENTIONING THIS FAILURE AND THE ONLY WAY TO RESOLVE THIS ISSUE WAS TO REPLACE FUEL TANK. *TR

Fuel/Propulsion System
Filed Sep 22, 201445,000 milesIL

AFTER FILLING THE VEHICLE FULL WITH GAS AND DRIVING AWAY THE VEHICLE WILL BUCK, SURGE OR STALL AT RANDOM TIMES IN THE FIRST 2-5 MINUTES OF USE. TRICKY PULLING OUT OF LOT OR INTO TRAFFIC AS CAR WILL STALL AND MAKE VEHICLE HARD TO TURN. CHRYSLER SAID THE KNOW THERE IS A PROBLEM AND THE WERE WILLING TO SPLIT THE REPAIR WITH ME.($700 OUT OF MY OWN POCKET). SO I JUST DON'T FILL IT ALL THE WAY. CANT SELL OR TRADE THE VEHICLE IN BECAUSE I DON'T WANT BLOOD ON MY HANDS IF SOMEONE GETS HURT. *TR

Fuel/Propulsion System
Filed Sep 20, 201474,745 milesMD

IMMEDIATELY AFTER FILLING THE GAS TANK AND RESTARTING ENGINE THE ENGINE WILL STALL WITHIN THE FIRST 100 YARDS OF TRAVEL. THIS IS A RECURRING PROBLEM THAT HAS HAPPENED MANY TIMES ALWAYS RIGHT AFTER FILLING THE GAS TANK. THIS CREATES A SERIOUS SAFETY HAZARD AS YOU LOOSE CONTROL OF THE STEERING, ENGINE POWER RIGHT AS YOUR ARE TRYING TO ENTER TRAFFIC. THE VEHICLE HAS BEEN TAKEN TO MULTIPLE SERVICE SHOPS BOTH CHRYSLER AND OTHER AND THE PROBLEM HAS NOT BEEN ABLE TO BE CORRECTED. *TR

Fuel/Propulsion System
Filed Sep 15, 201475,000 milesPA

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. IMMEDIATELY AFTER REFUELING, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 75,000.

Fuel/Propulsion System
Filed Sep 11, 201465,000 milesKY

IMMEDIATELY AFTER REFUELING ENGINE RUNS ROUGH LIKE A SEVERE MISFIRE CONDITION FOR SEVERAL MINUTES. IF A STOP IS MADE DURING THIS MISFIRE TIME FRAME A STALL OFTEN OCCURS. FLOORING THE ACCELERATOR OFTEN HELPS "POWER THROUGH" OR CLEAR THE CONDITION, BUT NOT IN EVERY OCCURRENCE. THIS OCCURS EVERY TIME FUEL IS ADDED REGARDLESS IF THE TANK IS FILLED COMPLETELY (UNTIL PUMP STOPS AUTOMATICALLY) OR PARTIALLY (PUMP CUT OFF BY VEHICLE OWNER). STATUS OF TANK AT TIME OF FILL UP ALSO DOES NOT HAVE AN EFFECT ON THE OCCURRENCE OF THIS PROBLEM, IT DOES NOT MATTER IF THE TANK IS HALF, ONE-FOURTH, OR THREE-FOURTHS FULL, PROBLEM ALWAYS PERSISTS AFTER FUELING. THIS CONDITION IS NOT DEPENDENT ON WEATHER CONDITIONS, CURRENT MAINTENANCE STATUS, OR BY WHICH GAS STATION OR PUMP IS USED AT THE STATION. NO MIL ILLUMINATION (EXCEPT WITH BULB CHECK AFTER STALL) AND NO CODES STORED TO RECORD INCIDENT IN PCM. NO HISTORY IN PCM TO INDICATE AN ISSUE. SUSPECT THIS HAS SOMETHING TO DO WITH EVAP OR FUEL VAPOR SYSTEM NOT OPERATING PROPERLY AFTER FILLING GAS TANK. *TR

Fuel/Propulsion System
Filed Aug 15, 2014120,000 milesNE

SHORTLY AFTER FILLING UP WITH FUEL, THE VEHICLE STALLS AND DIES. THIS HAS HAPPENED SEVERAL TIMES AND WE HAVE TRIED A FEW DIFFERENT SERVICE REMEDIES (FUEL ADDITIVES) WITH NO IMPROVEMENT. WE HAVE NOTICED THAT THIS ONLY HAPPENS AFTER FILL UP USUALLY IN TRAFFIC AT LESS THAN OPPORTUNISTIC TIMES. FORTUNATELY NO ACCIDENTS YET. *TR

Fuel/Propulsion System
Filed Jul 7, 201484,000 milesMN

AFTER FUELING, LEFT THE STATION AND DROVE APPROXIMATELY A HALF MILE WHEN THE VAN'S ENGINE STALLED AND THE VAN LOST POWER. IT WAS QUITE DANGEROUS SINCE I HAD NO CONTROL OVER THE VEHICLE UNTIL IT COASTED TO A STOP. AN INTERNET SEARCH REVEALED MANY PEOPLE EXPERIENCING THE SAME PROBLEM CAUSED BY A FAULTY VALVE IN THE FUEL TANK. *JS

Fuel System, Gasoline
Filed May 7, 201480,000 milesKY

FOR THE PAST YEAR, AFTER FILLING UP THE GAS TANK, OUR VAN WOULD START TO SHUDDER AND SOMETIMES STALL IMMEDIATELY AFTER PULLING OUT OF THE STATION. IT WOULD RESTART AFTER A MINUTE, BUT STALL AGAIN, ESPECIALLY AFTER A LEFT TURN. IT HAPPENED AGAIN TWO DAYS AGO WHEN MY WIFE FILLED UP, AND SHE AND MY YOUNG SON WERE COMING HOME, AND TURNED LEFT AT AN INTERSECTION WITH A TRAFFIC LIGHT. THE ENGINE STARTED DYING AND THE VAN SHUDDERED VIOLENTLY AND JUST QUIT. FORTUNATELY, SHE WAS ABLE TO COAST THROUGH THE LIGHT AND PULL INTO A LOT ON THE RIGHT. THE DASH LIGHTS WERE ALL LIT, BUT THE ENGINE WAS NOT RUNNING. IT DID RESTART AGAIN, AND SHE BROUGHT IT HOME, THOUGH THE VAN RODE VERY ROUGH, LIKE THE ROAD WAS BUMPY, WHEN IT WASN'T. I READ 30-40 STORIES FROM PEOPLE WHO HAD THE EXACT SAME ISSUE, ON VARIOUS MODEL YEARS. MANY OF THOSE STORIES ARE ON THIS VERY PAGE, FOR OWNERS' COMPLAINTS. BUT AS OF NOW, CHRYSLER IS OFFERING NO REPAIR FOR AN OBVIOUS DESIGN OR MANUFACTURING FAULT. PLEASE, CHRYSLER, HELP US WITH THE REPAIR COSTS FOR THIS WIDE-SPREAD AND VERY DANGEROUS PROBLEM, BEFORE PEOPLE DIE. *TR

Fuel System, Gasoline
Filed May 5, 201411,100 milesOH

WE HAVE BEEN HAVING ISSUES WITH THE CAR. THE PROBLEM STARTED WITH NOT BEING ABLE O FILL THE TANK IT THE FUEL DISPENSER WOULD SHUT OFF AS THE GAS WOULD BACKUP. THEN THAT WENT AWAY. THE NEW ISSUE STARTED. AFTER A FULL FILL UP OF THE TANK , AND DRIVING ABOUT A MILE OR SO, THE VEHICLE SHUTS OFF. ON 5/2/2014 IT HAPPENED AGAIN AFTER FULL FILLUP. I FILLED UP THE TANK. DROVE ABOUT A MILE AND WAS AT A TURN AND THE CAR SHUT OFF. I LOST CONTROL OF MY STEERING AS IT LOCKED UP DUE TO ENGINE BEING OFF. LUCKILY I WAS ABLE TO STOP THE CAR JUST BEFORE IT HIT THE GUARD RAIL AT THE TURN. THIS PROBLEM HAS BEEN GOING ON FOR ABOUT 6 MONTHS AND THIS WAS THE CLOSEST COMING TO AN ACCIDENT. IT HAS SHUT OFF ON THE FREEWAY AS WELL WHEN WE TOOK LONG TRIPS. CREATED A DANGEROUS SITUATION SINCE WE LOOSE STEERING WHEEL CONTROL. THE WAY TO GET BACK IS TO PUT CAR IN NEUTRAL (WHILE IT IS MOVING) AND TURN THE CAR ON AND THEN SHIFT IT TO DRIVE. *TR

Fuel/Propulsion System
Filed Apr 15, 201480,000 milesNJ

EVERY TIME WHEN FILL UP THE GAS TANK THE ENGINE WILL STALLED (BUT YOU CAN START UP ) WILL RUN ROUGH FOR 4 TO 5 MILES AFTER THAT ENGINE WILL BACK TO NORMAL CONDITION, I HAVE KNOWN A LOT PEOPLE HAVE A SAME PROBLEM WITH THERE TYPES OF VEHICLES, THIS DOES SOUND LIKE A DESIGN FLAW. ABOUT 75,000 MILES IT STARTED TO STALL RIGHT AFTER FILLING UP. IT IS A DANGEROUS SITUATION ESPECIALLY IF IT STALLS IN THE MIDDLE OF AN INTERSECTION OR ON RAILROAD TRACKS. CHRYSLER SHOULD RECALL THERE TYPES OF VEHICLE. *TT

Fuel/Propulsion System
Filed Mar 24, 2014125,000 milesVA

MINIVAN STALLED AFTER FUELING UP. TOOK THE VAN IMMEDIATELY TO A CHRYSLER DEALER WHO COULD NOT FIND ANY PROBLEM. THEN AFTER A COUPLE WEEKS, THE SAME PROBLEM OCCURRED AFTER FUELING AND ATTEMPTING TO MAKE A LEFT HAND TURN. THEN THE VAN ALMOST STALLED THE NEXT TIME FILLING THE TANK UP AND ENTERING A HIGHWAY (GAS PURCHASED IN A DIFFERENT STATE AT A DIFFERENT GAS STATION). THEN AGAIN AFTER FILLING UP WITH A PREMIUM NAME BRAND SUPERIOR FUEL AND A GAS ADDITIVE. VERY CONCERNED ABOUT THIS PROBLEM AND NOT SURE WE CAN TRUST DEALER AFTER MISDIAGNOSIS THE FIRST TIME. *TR

Complaints 1-50 of 167, newest first, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20180100Routine
20170100Routine
2016527510Above average
2015383413Fatalities reported
20146364160Above average
2013681490Above average
20126345160Above average
20117733120Above average
20101,5565251Fatalities reported
20097076120Above average
20081,9397170Above average
2007219260Above average
20064314151Fatalities reported
20058577140Above average
2004 — this page167650Routine
2003245672Fatalities reported
20024048120Above average
2001462771Fatalities reported
20003067160Above average
199936292811Fatalities reported
199829610200High concern
19973889142Fatalities reported
199693812525Fatalities reported
199558410Routine
1994154610Routine
19932141040Above average
19921351030Routine
1991251000Routine
199013400Routine

Compare every Town And Country year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.