1992 Chrysler Town And Country

Routine

Owners filed 135 complaints about this vehicle with federal regulators, most often about the brakes. It has been recalled 10 times.

Not among the Chrysler Town And Country years to avoid. Which Chrysler Town And Country years to avoid →

Most common 1992 Chrysler Town And Country problems

68 of the 135 complaints (50%) are about the brakes.

ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes54
200
Power Train › Automatic Transmission · transmission12
000
Service Brakes · brakes8
000
Steering › Hydraulic Power Assist › Pump4
000
Seat Belts › Front › Anchorage4
000
Visibility › Glass, Side/Rear3
000
Structure › Body › Door › Hinge and Attachments · body and frame3
000
Structure › Body › Hatchback/Liftgate › Support Device/Strut · body and frame2
000
Structure › Body › Hatchback/Liftgate › Hinge and Attachments · body and frame2
000
Structure › Body › Door · body and frame2
000

10 safety recalls

Part 573 reports
Visibility › Windshield Wiper/Washer › Linkages99V189000
Filed Jul 16, 1999828,559 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.

Risk. THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.

Seat Belts › Front › Buckle Assembly97V148000
Filed Sep 9, 19971,100,000 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy. DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.

Seat Belts › Front › Anchorage97V149000
Filed Sep 9, 19971,100,000 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy. DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.

Structure › Body › Hatchback/Liftgate › Support Device/Strut97V079000
Filed May 16, 1997436,000 vehiclesChrysler Corporation

Defect. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.

Risk. PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.

Remedy. DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.

Steering › Steering Wheel/Handle Bar96V229000
Filed Nov 18, 1996675,000 vehiclesChrysler Corporation

Defect. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.

Risk. IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.

Remedy. DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip96V099000
Filed Jun 13, 1996321,000 vehiclesChrysler Corporation

Defect. THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.

Risk. IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.

Remedy. DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock95I001006
Filed Mar 27, 1995689,656 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.

Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.

Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN MARCH 1996.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock95I001002
Filed Mar 27, 199552,719 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.

Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.

Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN OCTOBER 1995.

Fuel System, Gasoline92V147000
Filed Oct 14, 19923,000 vehiclesChrysler Corporation

Defect. FUEL TANK FLANGES WERE NOT BENT AS REQUIRED TO ALLOW THE SPECIFIED CLEARANCE FOR THE FUEL TANK MOUNTING STRAPS AND FUEL LINES AT THE TANK.

Risk. THE UNBENT FLANGES TO THE FUEL TANK WILL DAMAGE THEMOUNTING STRAPS AND/OR FUEL LINES. THE DAMAGED MOUNTING STRAPS MAY BREAK CAUSINGTHE TANK TO DROP AND THE DAMAGED FUEL LINE WILL LEAK FUEL. IN EITHER CASE A FIRECOULD RESULT IF THE SPILLED FUEL IS EXPOSED TO AN IGNITION SOURCE.

Remedy. REPAIR THE FLANGE BY BENDING TO THE CORRECT ANGLE; REPLACE DAMAGED FUEL LINES AND MOUNTING STRAPS.

Steering › Steering Wheel/Handle Bar92V015000
Filed Feb 14, 199220,000 vehiclesChrysler Corporation

Defect. THE ZINC PLATING OPERATION PERFORMED ON THE UPPER STEERING COLUMN SHAFT COUPLING BOLT CAUSED HYDROGEN EMBRITTLEMENT AND BREAKAGE OF THE BOLT.

Risk. FRACTURES OF THE UPPER STEERING COLUMN SHAFT COUPLINGBOLT RESULT IN A LACK OF COUPLING LOAD ON THE SHAFT AND LOSS OF STEERINGCONTROL.

Remedy. REPLACE THE ZINC PLATED BOLT WITH A PHOSPHATE PLATED BOLT.

All 10 campaigns on file, newest first.

What owners reported

Newest filings
Service Brakes, Hydraulic
Filed Feb 7, 2022TN

The contact owns a 1992 Chrysler Town and Country. The contact stated that while the vehicle was in the driveway the brakes failed. The vehicle was taken to the local dealer where it was diagnosed that the brake actuator and actuator assembly needed to be replaced. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 96V099000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and informed the contact that the OEM parts were no longer being manufactured. The failure mileage was unknown.

Service Brakes
Filed Jun 17, 2019CA

TL* THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES LOST POWER. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, THE ANTI-LOCK BRAKE AND AN UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC) AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TAKEN TO SJ DENHAM CHRYSLER JEEP FIAT (530-241-1756, LOCATED AT 772 N MARKET ST, REDDING, CA 96003) WHERE IT WAS DETERMINED THAT THE RECALL WAS EXPIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

Service Brakes
Filed Jun 6, 201850,000 milesCA

BRAKES HARD TO PUSH UNRESPONSIVE HAD TO MECH SHOPS WORK ON VEHICLE UNABLE TO FIX

Service Brakes
Filed Jun 6, 201850,000 milesCA

TL* THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. WHEN THE FAILURE OCCURRED, THE VEHICLE WOULD NOT IMMEDIATELY STOP AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT PARTS AND REPAIRS WERE NO LONGER AVAILABLE DO TO THE AGE OF THE VEHICLE. THE LOCAL DEALER (LETHIA CHRYSLER/JEEP IN CONCORD, CA) WAS ALSO NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,000. **TR CONSUMER STATED HE NOTICED LACK OF BRAKES, BRAKE WARNING AND ANTILOCK BRAKE FAILURE. UPDATED 11/19/18*JB

Service Brakes
Filed Sep 11, 2015113,000 milesCA

TL* THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. WHILE HAVING THE VEHICLE SERVICED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE ABS PUMP ACCELERATOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

Service Brakes
Filed Jun 8, 2015190,000 milesVA

TL* THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AWAY FROM THE INDEPENDENT MECHANIC, THE ABS MALFUNCTIONED. THE CONTACT STATED THAT THE WARNING INDICATORS ILLUMINATE IMMEDIATELY AFTER STARTING THE VEHICLE AND IT TURNED OFF AFTER A COUPLE OF MINUTES. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

Service Brakes
Filed Jan 22, 2015216,000 milesPA

MY VEHICLE BRAKE LIGHT CAME ON ALONG WITH THE ANTI LOCK LIGHT. I COULD HEAR A HUM NOISE UNDER THE HOOD AT THE BRAKING UNIT. BRAKE PEDAL GOT VERY HARD AND HAD TO USE BOTH FEET ALONG WITH PUTTING THE VEHICLE INTO NEUTRAL TO SLOW DOWN AND STOP! BRAKING ABS SYSTEM WAS REPLACED BECAUSE OF SAME FAILURE 07/2009. NOW BEING TOLD NO DEALER HAS THE EQUIPMENT TO TEST THAT SYSTEM AND CHRYSLER CORP TOLD ME THERE IS NO WARRANTY ON THOSE PARTS! I WAS TOLD LAST TIME IT WAS REPLACED THAT THE PUMP/MOTOR UNIT WAS WARRANTED AS LONG AS I OWN THE VEHICLE AND ALL OTHER PARTS OF THAT UNIT EXTENDED WARRANTY OF 100,000 MILES. VEHICLE HAS BEEN SITTING THE LAST THREE YEARS! JUST DECIDED TO DRIVE IT AGAIN 11/2014. CAN GO OUT AND DRIVE IT RIGHT NOW AND EVERYTHING WORKS FINE. BUT BRAKES GIVE OUT AT ANYTIME, ALTHOUGH THE BRAKE LIGHT NO LONGER COMES ON! SEEMS ONCE THAT SYSTEM GETS TOO HOT THE BRAKES FAIL. LET IT SIT FOR A DAY OR TWO AND IT WORKS AGAIN! RIGHT NOW I CAN'T GET IT TESTED. EVERYONE SAYS THEY CAN'T DO IT. LAST DEALER THAT DID REPLACED THE UNIT HAD ME BRING THE VEHICLE THERE AGAIN. THEN CALLED ME AND SAID THEY HAD GOOD NEWS AND BAD NEWS. GOOD NEWS WAS THEY HAD THE PART. BAD NEWS THEY COULDN'T TEST THE SYSTEM FOR GO AHEAD FROM CHRYSLER TO REPLACE IT. CHRYSLER TODAY SAID SORRY, AND HOPE WE CAN BE OF SERVICE TO YOU IN THE FUTURE! NOW WHAT? PS- SINCE TALKING TO CHRYSLER AFTER CONTACTING THEM AGAIN, THAT DEALER NOW SAYS THEY DON'T EVEN HAVE THE PART ANYMORE! AFTER BEING ASKED BY CHRYSLER HOW DO THEY HAVE

Service Brakes
Filed Oct 3, 2014150,000 milesCA

TL* THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. WHILE TRAVELING AT ANY SPEED, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO EXERT EXTREME FORCE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS HYDRAULIC UNIT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Service Brakes
Filed Oct 3, 201320,000 milesCO

TL* THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKE PEDAL BECAME EXTREMEMLY HARD TO DEPRESS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC ). THE FAILURE RECURRED THREEE TIMES AFTER THE ORIGINAL REPAIR. THE MANUFACTURER WAS NOTIFIED BUT STATED THAT THEY WOULD NOT COVER THE REPAIR COSTS AFTER THE THIRD FAILURE. THE FAILURE MILEAGE WAS 20,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 15, 2012106,667 milesOR

TL* THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY MINI VAN. THE CONTACT WAS DRIVING 35 MPH WHEN THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. AS THE CONTACT STARTED THE VEHICLE, SHE DISCOVERED THAT THE BRAKES HAD SEIZED AND THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE, AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 106,667. UPDATED 07/13/12 *BF UPDATED 07/18/12

Engine and Engine Cooling
Filed Sep 9, 2009AZ

THE SERPENTINE BELT FALLS OFF OF MY 1992 CHRYSLER TOWN AND COUNTRY WHENEVER I GO THROUGH A PUDDLE... NO MATTER HOW FAST OR SLOW I GO. WHEN THE BELT COMES OFF EVERYTHING GOES, INCLUDING THE POWERSTEERING-NOT A GOOD THING WHEN ITS RAINING AND THE ROADS ARE ALREADY SLICK. I CALLED MY LOCAL CHRYSLER DEALER AND WAS TOLD THAT THOUGH THERE IS A FIX FOR NEWER VEHICLES THEY DON'T MAKE ONE FOR MINE. I'VE TRIED REPLACING THE BELT, THE PULLEYS, THE TENSIONER, AND NOTHING HELPS. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 28, 2009149,000 milesMT

TL*THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. THE CONTACT IS EXPERIENCING FAILURE WITH THE BENDIX-10 ANTILOCK BRAKE SYSTEM ON HIS VEHICLE. IN 1997, HIS VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE PUMP MOTOR ASSEMBLY WAS GIVEN A LIFETIME WARRANTY AT THAT TIME. THE FAILURES HAVE RESURFACED AND CHRYSLER STATED THAT THE BRAKES WERE PREVIOUSLY REPLACED AND THERE WAS NO LIFETIME WARRANTY; THEREFORE, THEY WOULD NOT RE-HONOR THE RECALL. THE FAILURE MILEAGE WAS 149,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 20, 2008219,000 milesKS

TL*THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. THE ABS LIGHT ILLUMINATED. THE BRAKES BECAME VERY STIFF AND THE BRAKE PEDAL HAD TO BE DEPRESSED DOWN TO THE FLOOR. THE VEHICLE WAS REPAIRED, BUT, IMMEDIATELY AFTERWARDS, THE ABS LIGHT ILLUMINATED AGAIN. THE BRAKES WERE WORKING PROPERLY. IN MAY OF 2007, THE BRAKES BECAME DIFFICULT TO DEPRESS AGAIN, WHICH MADE IT NEARLY IMPOSSIBLE TO STOP THE VEHICLE. NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES:HYDRAULIC: ANTILOCK) WAS REFERENCED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 230,000 AND FAILURE MILEAGE WAS 219,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 11, 200792,288 milesMD

I OWN A 1992 CHRYSLER WITH ANTI-LOCK BRAKES COVERED BY NHTSA CAMPAIGN ID 96V099000. IT HAS 93,000 MILES & CHRYSLER HAS REFUSED TO PAY FOR COVERED REPAIRS UNDER THE ABOVE LISTED CAMPAIGN. THE VEHICLE HAS BEEN OUT OF SERVICE NUMEROUS TIMES FOR BRAKE PROBLEMS & THEY HAVE REFUSED TO COVER THE LAST REPAIR FOR APPROX $500. ACCORDING TO YOUR ODI LISTING, ALL ABS COMPONENTS ARE COVERED TO 100,000 MILES. THE SERVICING DEALER HAS TOLD ME & THE CHRYSLER CONSUMER REPRESENTATIVE THAT THE REPAIR SHOULD BE COVERED & WAS COVERED BY THEM AT ONE TIME, BUT THEY HAVE REFUSED TO COVER THE REPLACEMENT OF THE ABS ACTUATOR ON MY VEHICLE. THE CHRYSLER REF# FOR MY INQUIRY TO THEM IS 15951884. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Oct 16, 2006192,450 milesOH

THE ABS ON MY 1992 CHRYSLER TOWN & COUNTRY FAILED AUGUST 2006. OUR MECHANIC ADVISED MY HUSBAND THAT THE ABS PUMP MOTOR ASSEMBLY AND BRAKE ACTUATOR PISTON ASSEMBLY HAD FAILED, BUT THAT HE BELIEVED THAT THE ABS ON THE VEHICLE WAS COVERED BY A LIFETIME WARRANTY DUE TO A RECALL. HOWEVER, CHRYSLER AT FIRST LIED TO US THAT THERE WAS NO RECALL. AFTER PAYING OVER A $1,000 TO HAVE THE REPAIR DONE, THE PARTS FAILED A SECOND TIME. THIS TIME, MY HUSBAND WENT TO THE NHTSA WEBSITE AND FOUND THAT THERE WAS IN FACT A RECALL~96V099000~ FOR THIS PROBLEM. HE CALLED DAIMLER-CHRYSLER TODAY AT 1-800-853-1403. HE WAS TOLD THIS TIME THAT 'YES, THERE WAS A RECALL, BUT THAT THE INFORMATION ON YOUR WEBSITE WAS IN ERROR AND THAT THERE WAS NO LIFETIME COVERAGE.' MY HUSBAND THEN CONTACTED THE MECHANIC AND OBTAINED AN ALLDATA REPORT THAT CONTAINED THE CHRYSLER SERVICE BULLETIN #685. THE SERVICE BULLETIN NOT ONLY HAS INFORMATION THAT SHOWS HOW TO DIAGNOSE AND REPAIR THE DEFECTIVE PARTS, BUT IT ALSO HAD A LETTER THAT CHRYSLER SUPPOSEDLY SENT TO ALL VEHICLE OWNERS. THIS LETTER STATES IN PART, "IF PROBLEMS WITH THESE COMPONENTS ARE FOUND AT ANY TIME DURING THE ENTIRE LIFE OF YOUR VEHICLE, CHRYSLER WILL REPLACE THESE COMPONENTS FREE OF CHARGE." MY HUSBAND CALLED DAIMLER-CHRYSLER A SECOND TIME AT THE ABOVE NUMBER AND EVEN AFTER READING THE LETTER TO THE CUSTOMER SERVICE REPRESENTATIVE CONTAINED IN CHRYSLER'S OWN BULLETIN #685, HE WAS TOLD THAT DAIMLER-CHRYSLER HAD NO OBLIGATION WHATSOEVER TO MAKE THE REQUIRED RE

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 6, 2006146,791 milesOH

CONSUMER WAS CHARGED FOR A RECALL ITEM ON 1992 TOWN AND COUNTRY. *KB THE DEALER DID NOT HAVE THE PARTS AVAILABLE TO REPAIR THE ABS RECALL (96V099000 ). THE PART WAS ORDERED AND THE CONSUMER WAS CHARGED $75. THE PART WAS SCHEDULED TO ARRIVE JULY 1, 2006 BUT TO DATE THE PART HAS NOT ARRIVED. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 30, 2005107,667 milesTN

CONTINUING ABS FAILURE, I HAVE HAD THE ABS REPAIRED SEVERAL TIMES UNDER WARRANTY, BUT THE ABS SYSTEM KEEPS FAILING. NOW MUSIC CITY DODGE IS TELLING ME THERE IS CONTAMINATION IN THE SYSTEM AND EVERY THING IN THE BRAKE SYSTEM NEEDS TO BE REPLACED TO THE TUNE OF $3000.00. I CAN'T SEE HOW THIS IS CORRECT CONSIDERING THEY ARE THE ONLY ONES WHO HAVE WORKED ON THE BRAKES.*JB

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Feb 2, 2005165,000 milesUT

RECALL CAMPAIGN 97V079000 CONCERNING LIFTGATE SUPPORT BRACKET. OWNER TOOK VEHICLE TO THE DEALER FOR RECALL REPAIRS, AND HAD THE WORK DONE. HOWEVER, THE DEFECT HAD NOT BEEN REPAIRED PROPERLY. VEHICLE WAS BACK TO THE DEALER ON THREE OCCASIONS . THEY INSTALLED THE SCREWS TO HOLD IT ON, AND THE SCREWS KEPT FALLING OUT.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Oct 26, 2004152,000 milesMO

VEHICLE HAD NO BRAKES. DEALER STATED THE WIRING HARNESS BURNED, AND THEY COULD NOT REPAIR THE VEHICLE. MANUFACTURER INSISTED THAT CONSUMER SHOULD COVER THE COST TO REPAIR THE HARNESS IN ORDER TO DETERMINE THE DEFECTIVENESS OF THE BRAKES PUMP MOTOR. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jul 6, 2004119,969 milesIA

THE MAIN SERPENTINE BELT OF OUR 1992 CHRYSLER TOWN & COUNTRY FLIES OFF WHEN YOUR DRIVING WHEN THERE IS A LITTLE WATER OR SNOW ON THE ROAD WHILE DRIVING DOWN THE ROAD. WHEN THIS HAPPENS--DRIVING BECOMES VERY DIFFICULT (NO POWER STEERING AVAILABLE THEN). IT TAKES A WHILE TO GET IT FIXED. I'VE BEEN STRANDED QUITE A FEW TIMES BECAUSE OF THIS PROBLEM. I HAVE A FRIEND WITH THE SAME KIND OF VAN AND HAS THE SAME PROBLEM. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 23, 2004PA

WHEN DEPRESSING THE BRAKES BRAKE PEDAL PULSATED. THIS CAUSED THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. HOWEVER, THE MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 11, 2004FL

ABS BRAKING SYSTEM TOTALLY FAILED. *PH *LA

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 22, 2004110,000 milesNM

WHILE DRIVING 35 MPH DRIVER SMELLED SMOKE. DRIVER ATTEMPTED TO SLOW DOWN TO GET TO THE SIDE OF THE VEHICLE, BUT VEHICLE HAD NO BRAKE POWER. DRIVER GOT THE VEHICLE TO THE SIDE OF THE ROAD WITHOUT INCIDENT. VEHICLE WAS TOWED TO THE DEALER, WHO DETERMINED THAT ACCUMULATOR AND ANTILOCK BRAKE PUMP FAILED, AND HAD TO BE REPLACED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 4, 2003FL

PROBLEMS THE BRAKES ON THE 1992 CHRYSLER TOWN AND COUNTRY.*MR THE VEHICLE HAD A RECALL IN 1996, FOR THE BRAKES AND TRACTION CONTROL, AS WELL AS THE ABS PISTON PUMP AND THE ABS HYDRAULIC CONTROL UNIT. THE SAME PROBLEMS THAT OCCURRED THEN ARE OCCURRING NOW. THE CONSUMER FEELS THAT THE VEHICLE IS A DANGER AND CHRYSLER HAS NOT DONE THEIR JOB IN FIXING THE VEHICLE.* CB *JB

Tires › Sidewall
Filed Nov 5, 2003WA

WHILE DRIVING AT 70 MPH DRIVER'S SIDE REAR TIRE SIDEWALL EXPLODED. THE DRIVER WAS ABLE TO PULL OVER TO THE SHOULDER, AND HAD VEHICLE TOWED TO THE DEALER, WHO REPLACED THE TIRE. MICHELIN, MX, 215/65R16985, DOT #BE376FG. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 17, 2003100,000 milesAZ

THE ABS BRAKES WERE FAILING AND MADE A GRINDING SOUND. THE ABS INDICATOR LIGHT ON THE DASH BOARD CONSTANTLY BLINKED. THE CONSUMER TOOK THE VEHICLE TO TWO MECHANICS. ONE MECHANIC WAS AT THE DEALERSHIP AND INFORMED THE CONSUMER THAT THE PROBLEM WAS THE ABS SYSTEM. *NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 11, 2003IN

CONSUMER STATED THAT WHEN APPLYING THE BRAKES ABS BRAKE LIGHT WILL COME ON AND STAY ON THE REMAINDER OF THE TIME VEHICLE WAS BEING OPERATED. DEALER NOTIFIED.*AK

Service Brakes, Air › AntilockCrash
Filed Jun 16, 2003FL

WHILE DRIVING HIT A BUMP OR POTHOLE AND APPLIED THE BRAKES, ABS WAS MISSING FOR ONE SECOND. DEALER NOTIFIED. *AK

Unknown or Other
Filed Jun 5, 2003CA

WHILE DRIVING, THE CONSUMER HEARD A KNOCKING NOISE COMING FROM UNDER THE VEHICLE. *JB

Suspension
Filed Mar 14, 2003CA

THERE WAS A KNOCKING NOISE COMING FROM THE VEHICLE. *JB

Engine and Engine Cooling › Engine › GasolineFire
Filed Sep 30, 2002OH

CONSUMER STATED WHILE DRIVING, THE ENGINE BEGAN TO ACT ERRACTICALLY, AND WHEN CONSUMER PULLED OVER, THE VEHICLE BECAME ENGULFED IN FLAMES. (OHIO TRAFFIC CRASH REPORT #10-91-530)*JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 8, 2002OH

BRAKE FAILURE CAUSED EXTENED STOPPING DISTANCE WHEN APPLIED INTERMITTENTLY. DEALER NOTIFIED,AND UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 12, 2002OH

NHTSA RECALL 96 V 099 000MANUFACTURER'S RECALL 685 CONCERNING BRAKES::ANTI:SKID SYSTEM: DEALER REFUSED TO HONOR MANUFACTURER'S RECALL NOTICE UNTIL CONSUMER AGREED TO REPLACE HYDRAULIC CONTROL LINES. ED TOMKO CHRYSLER, AVON,OH; PHONE# 440/933-3500. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission
Filed Feb 27, 2002MO

WHILE DRIVING VEHICLE IS NOT SHIFTING PROPERLY, IT LOCKS INTO SECOND GEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Jul 13, 2001FL

A DEFECTIVE STANDARD SCREW JACK, FAILURE OCCURRED DUE TO STRIPPING OF TREADS WHICH CAUSED VEHICLE TO FALL. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

Power Train › Automatic Transmission
Filed Jun 28, 2001MA

ENGINE DOESN'T SHIFT INTO 2ND GEAR AT THE PROPER TIME. VEHICLE JERKS JUST AS IT'S COMING TO A STOP. IT BUCKS WHEN T ACCELERATING. RECONDITIONED TRANSMISSION HAS BEEN REPLACED 3 TIMES. CONSUMER HAS PUT ALOT OF MONEY IN TRANSMISSION THAT MAY BE DEFECTIVE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 18, 2001TN

PAINT IS PEELING SEVERELY ON THE TOP OF VAN. NO SAFETY DEFECT. *AK

Structure › Body › Door › Hinge and Attachments
Filed Mar 20, 2001OH

WHILE CHILDREN WERE UNLOADING VAN FROM REAR LIFT SPRING GAVE AWAY, CAUSING TRUNK TO HIT CHILDREN. PLEASE PROVIDE FURTHER INFORMATION.*AK

Power Train › Automatic Transmission
Filed Dec 2, 2000AL

CHRYSLER AUTHORIZED DEALERSHIP REPLACED THE TRANSMISSION WITH A NEW ONE IN 1998, DUE TO THE FAILURE OF 2ND GEAR. IN 1999, A TOTAL FAILURE OF THE TRANSMISSION OCCURRED WITH ONLY 21,000 RECORDED MILES AFTER REPLACEMENT. BREAKDOWN OCCURRED WHILE ON AN INTERSTATE HIGHWAY. REPLACED AGAIN WITH ANOTHER REMANUFACTURED TRANSMISSION SUPPLIED BY A CHRYSLER AUTHORIZED DEALERSHIP. UPSHIFT/DOWNSHIFTS CONTINUE TO BE HARSH AND JERK AT TIMES, EVEN WITH THE LATEST TRANSMISSION. *AK

Exterior Lighting › Headlights
Filed Oct 17, 2000CA

HEAD LIGHT LENSES DEGRADING DUE TO WEATHER / UV EXPOSURE. LIGHT TRANSMISSION REDUCED BY AT LEAST 3 DB; PROBABLY 6 DB; POSSIBLY AS MUCH AS 10 DB. NIGHT VISIBILITY SERIOUSLY COMPROMISED. CHRYSLER CORPORATION WILL NOT ADDRESS THIS PROBLEM; CHRYSLER SAFETY COMPLAINT FILE # 7864868. VEHICLE CURRENTLY IS UNDER RECALL FOR WINDSHIELD WIPER PIVOT PROBLEM. I CONSIDER LACK OF NIGHT VISIBILITY TO BE MUCH MORE SERIOUS PROBLEM. VEHICLE DOES NOT CURRENTLY MEET MINIMUM MANDATED LIGHTING STANDARDS OWING TO LENS DEGRADATION. SINCE THE HEADLIGHT ASSEMBLY ON THESE CARS IS A TWO-PIECE UNIT, CONSISTING OF A LAMP AND A "BUCKET" CONTAINING THE LENS, NORMAL REPLACEMENT OF LAMPS DOES NOT CORRECT PROBLEM, AS WOULD BE THE CASE WITH SEALED BEAM LIGHTS. THE HEADLIGHT ASSEMBLY IS QUITE EXPENSIVE, AND WILL NOT BE REPLACED BY CHRYSLER. THIS MEANS THAT THERE IS A HIGH COST ITEM THAT MUST BE REPLACED AT OWNER'S EXPENSE PERIODICALLY IN ORDER TO MAINTAIN SAFETY. THE PLASTIC LENS ASSEMBLY WILL DEGRADE AGAIN WITHIN THE EXPECTED LIFE OFTHE VEHICLE. FURTHERMORE, THE FALURE IS EXTREMELY DANGEROUS, IN THAT IT SNEAKS UP ON ONE... IT TAKES A CONSIDERABLE DEGRADATION OF LIGHT TO BE NOTICED, BECAUSE THE FAILURE IS SO GRADUAL. THIS IS WHY I WAS APROXIMATE IN DATING THE FAILURE ON THE FIRST PART OF THIS FORM... THE FAILURE WAS SO GRADUAL THAT I AM NOT SURE OF THE TIME FRAME, WITHIN 6 MONTHS OR SO, OF WHEN THE LIGHT OUTPUT FELL BELOW MINIMUM LEGAL STANDARDS. I FEEL THAT THE NHTSA SHOULD REQUIRE CHRYSLER TO RETROFIT ALL SIMIL

Vehicle Speed Control
Filed Jul 27, 2000OK

WHEN ABS LIGHT COMES ON VEHICLE WILL NOT STOP, AND BRAKE PEDAL WILL BECOME HARD. ALSO, ON OCCASION BRAKE PEDAL WILL NOT RELEASE COMPLETELY, CAUSING REAR ABS BRAKE LIGHT TO STAY ON, AND EFFECTING CRUISE CONTROL RELEASE. *AK

Electrical System › Wiring › Front UnderhoodFire
Filed Jul 20, 2000CA

WHILE DRIVING IN HEAVY TRAFFIC, STARTED TO SMELL SMOKE. A/C WENT OUT. SMOKE STARTED TO ENTER CABIN AREA. PULLED OVER AND THE ELECTRICAL HARNESS WAS ON FIRE. I WAS ABLE TO EXTINQUISH THE FIRE. IT SEEMS THE WIRE FOR THE HOOD LIGHT, ATTACHED TO THE HOOD HINGE, MAY HAVE BEEN CAUGHT BETWEEN THE FRAME AND THE HOOD, CUTTING INTO THE INSULATION AND SHORTING THE WIRE TO THE FRAME. IT IS BELIEVED TO HAVE CAUSED AN OVERLOAD TO THE WIRING HARNESS, WHICH STARTED ON FIRE. *AK

Structure › Body › Door › Hinge and Attachments
Filed May 16, 2000PA

WHILE MAKING A TURN DOOR ON THE DRIVER'S SIDE FLEW OPEN. VAN WAS TAKEN TO A BODY SHOP WHERE THE DOOR HINGES WERE WELDED ON. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Power Train › Automatic Transmission
Filed Apr 7, 2000TX

THIS 1992 CHRYSLER TOWN & COUNTRY IS HAVING TO HAVE ITS 3RD TRANSMISSION OVERHAUL SINCE 1995. 4 TRANSMISSIONS IN 4 YEARS!. LAST OVERHAUL 4/98. EXTENDED WARRANTY EXPIRED ON 6/25/99. MANUFACTURER WILL PAY ONLY PARTS COSTS. EXPECTS ME TO PAY LABOR (DEALER REDUCED LABOR COST TO $544). MANUFACTURER STATES THAT 4 TRANSMISSIONS IN 4 YEARS IN NOT CONSIDERED EXCESSIVE. TORQUE CONVERTER IS PROBLEM AND WAS LAST REPLACED 4/98. REPAIRING DEALER IS NOT THE SAME AS SELLING DEALER. REPAIRING DEALER IS COLONIAL CHRYSLER. NEW DEALERSHIP. THEY BOUGHT VILLAGE CHRYSLER WHICH HAS DONE THE MAJORITY OF THE WARRANTY REPAIRS ON THIS VEHICLE. *AK

Exterior Lighting › Headlights
Filed Feb 14, 2000FL

HEADLAMP LENSES ARE TURNING YELLOW, CAUSING POOR VISIBILITY. PLEASE PROVIDE FURTHER INFORMATON. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 2, 2000FL

RECALL 96V099000/ ANTI-LOCK BRAKE FAILURE. DEALER REFUSES TO SERVICE VEHICLE FREE OF CHARGE. *AK

Fuel System, Other
Filed Jan 20, 2000FL

WHEN FILLLING THE GAS TANK TO THE HALF GAS GAUGE GOES TO EMPTY. THEN IF I GETTING A FULL TANK, IT WILL GO TO HALF, THEN TO A QUARTER, AND THEN TO EMPTY. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 11, 2000OH

WHEN DRIVING UNDER NORMAL DRY WEATHER CONDITIONS BRAKES OPERATE NORMALLY. BUT, IN WET WEATHER CONDITIONS BRAKING SYSTEM FAILS. VEHICLE WILL SLIDE AND CONTINUE TO ROLL WHEN BRAKES ARE APPLIED. DEALER HAS BEEN CONTACTED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 21, 1999FL

WHEN APPLYING ABS BRAKES PEDAL BECAME VERY HARD AND RESISTED APPLICATION, CAUSING EXTENDED STOPPING DISTANCE. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Nov 16, 1999PA

AFTER THE WINDSHIELD WIPER PIVOT SHAFT FAILED I CONTACTED CHRYSLER AND WAS TOLD A RECALL WAS COMING IN SEPT. 99. I HAD THE WIPERS FIXED AND WAITED FOR A RECALL SLIP THAT NEVER CAME. I CONTACTED CHRYSLER AGAIN ON NOV. 16, 1999 AND WAS TOLD MY VAN WASN'T INCLUDED IN THE RECALL EVEN THOUGH THE RECALL WAS FOR THE EXACT PARTS THAT FAILED ON MY VEHICLE. AT THE TIME OF THE FAILURE WE WERE APPROX. 75 MI. FROM HOME DRIVING IN A RAIN STORM WITH MY WHOLE FAMILY IN THE VAN. THIS RESULTED IN A VERY DANGEROUS SITUATION AS VISION WAS REDUCED TO NOTHING. *AK

Complaints 1-50 of 135, newest first, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20180100Routine
20170100Routine
2016527510Above average
2015383413Fatalities reported
20146364160Above average
2013681490Above average
20126345160Above average
20117733120Above average
20101,5565251Fatalities reported
20097076120Above average
20081,9397170Above average
2007219260Above average
20064314151Fatalities reported
20058577140Above average
2004167650Routine
2003245672Fatalities reported
20024048120Above average
2001462771Fatalities reported
20003067160Above average
199936292811Fatalities reported
199829610200High concern
19973889142Fatalities reported
199693812525Fatalities reported
199558410Routine
1994154610Routine
19932141040Above average
1992 — this page1351030Routine
1991251000Routine
199013400Routine

Compare every Town And Country year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 16, 1999. Source: NHTSA Office of Defects Investigation.