2014 Chrysler Town And Country

Above average

Owners filed 636 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 4 times.

Not among the Chrysler Town And Country years to avoid. Which Chrysler Town And Country years to avoid →

When it fails
020k40k60k90k120k200k
67,000 milesMedian miles at failure

390 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2014 Chrysler Town And Country problems

184 of the 636 complaints (29%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System183
292
Engine105
110
Seats73
1113
Air Bags · airbags67
618
Unknown or Other52
226
Power Train · transmission33
101
Structure › Body · body and frame28
010
Service Brakes · brakes25
200
Seat Belts9
208
Seats › Front Assembly › Head Restraint7
002

2014 Chrysler Town And Country electrical system problems

29% of all complaints

184 of the 636 complaints are about the electrical system. This is what owners describe:

  • stalls10% · 19
  • sets off warning lights on the dash9% · 16
  • loses power5% · 10
  • smokes or smells of burning4% · 8
  • turns on the check engine light4% · 7
  • will not start3% · 6

Share of the 184 electrical system complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
62,200 mi
median of 92 reports
Peak year of filing
2015
59 electrical system complaints that year
Crashes · fires · injuries
2 · 10 · 3
in these complaints
Recalls on the electrical system
“The contact owns a 2014 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that the failure occurred mostly while driving over bumps on the road surface. Additionally, on several occasions the vehicle would not immediately start up. The cause of the failure was not yet determined.”
Owner complaint, filed Jul 21, 2022 at 120,000 miles
“The contact owns a 2014 Chrysler Town and Country. The contact stated that while his wife was driving approximately 20-30 MPH, the vehicle stalled. There were no warning lights illuminated. The contact's wife veered to the side of the road and parked the vehicle. The contact stated that as his wife turned off and restarted the vehicle, she was able to continue to drive with no issues.”
Owner complaint, filed Feb 14, 2022 at 90,000 miles

Complaints and recalls over time

By year of filing
2014: 26 complaints, 14 about the electrical system'142015: 90 complaints, 59 about the electrical system2016: 42 complaints, 12 about the electrical system'162017: 38 complaints, 10 about the electrical system2018: 73 complaints, 13 about the electrical system'182019: 97 complaints, 26 about the electrical system2020: 75 complaints, 15 about the electrical system'202021: 54 complaints, 6 about the electrical system2022: 42 complaints, 13 about the electrical system'222023: 41 complaints, 7 about the electrical system2024: 32 complaints, 5 about the electrical system'242025: 19 complaints, 3 about the electrical system2026: 7 complaints, 1 about the electrical system'26Recall 14V234000 (electrical system)Recall 14V632000 (tires)Recall 17V824000 (equipment)Recall 25V876000 (equipment adaptive/mobility)NHTSA investigation PE20012NHTSA investigation PE19014
All complaintsAbout the electrical systemRecall (red: the electrical system)NHTSA investigation opened

Complaints about the 2014 Town And Country peaked in 2019, with 97 filed that year. Owners had filed 1 complaints about the electrical system before the first recall that covers it, 14V234000 in May 2014; 183 more have come in since. In 2026 owners filed 7 so far.

4 safety recalls

Part 573 reports
Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor25V876000
Filed Dec 17, 202586 vehiclesRollx Vans

Defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Equipment17V824000
Filed Dec 21, 201761,791 vehiclesChrysler (FCA US LLC)

Defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Tires › Pressure Monitoring and Regulating Systems14V632000
Filed Oct 8, 201410,390 vehiclesChrysler Group LLC

Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured March 20, 2014, to April 22, 2014, and 2014 Jeep Wrangler vehicles manufactured March 21, 2014, to April 22, 2014. Due to a software error, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring Systems."

Risk. If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.

Remedy. Chrysler has notified owners, and dealers will reprogram the TPMS module, free of charge. The recall began on October 23, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P63.

Electrical System14V234000
Filed May 7, 2014644,757 vehiclesChrysler Group LLC

Defect. Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Risk. An overheated switch may result in a vehicle fire.

Remedy. Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

All 4 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 3 name the 2014 Town And Country.

Interior Vehicle FirePreliminary evaluation PE20012Closed
Opened Aug 6, 2020Closed Apr 4, 2022electrical system

On August 6th, 2020, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE20-012) to investigate alleged thermal events, and/or vehicle fires originating at the charge hub in 2014 Chrysler Town and Country minivans manufactured by Fiat Chrysler Automobiles (FCA). While the investigation was focused on the 2014 Chrysler Town and Country vehicles, the scope of the investigation was expanded to include the 2013-2020 Chrysler Town and Country, and Dodge Grand Caravan vehicles (the RT Platform).During the investigation ODI sent two separate Information Request letters to …

Active Head Rest Inadvertent DeploymentPreliminary evaluation PE19014Closed
Opened Sep 9, 2019Closed Feb 25, 2026seats

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments …

Totally Integrated Power Module FailureDefect petition DP14004Closed
Opened Sep 25, 2014Closed Jul 24, 2015electrical system

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 …

Technical service bulletins

258 on file

Repair instructions the manufacturer sent its dealers for the 2014 Town And Country. Not recalls: the fix is usually free only while the car is under warranty.

equipment 55electrical system 43body and frame 34engine 28transmission 25visibility 18brakes 8throttle and acceleration 8
2303020Warranty extensionNov 6, 2020seats

Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

24-005-16 REV. BWarranty extensionJul 2, 2016visibility

Blend Door Stuck In Full Heat Mode (X64 Warranty Extension) This bulletin involves re-calibrating or replacing the right side Heating, Ventilation, Air Conditioning (HVAC) Blend Door actuator. Customers may describe one or more of the following conditions: · Not being able to adjust the HVAC system temperature to their comfort level regardless of blend …

24-005-16 REV. AWarranty extensionJun 30, 2016equipment

"BLEND DOOR STUCK IN FULL HEAT MODE (X64 WARRANTY EXTENSION) THIS BULLETIN INVOLVES RE-CALIBRATING OR REPLACING THE RIGHT SIDE HEATING, VENTILATION, AIR CONDITIONING (HVAC) BLEND DOOR ACTUATOR. CUSTOMERS MAY DESCRIBE ONE OR MORE OF THE FOLLOWING CONDITIONS: · NOT BEING ABLE TO ADJUST THE HVAC SYSTEM TEMPERATURE TO THEIR COMFORT LEVEL REGARDLESS OF BLEND …

24-005-16Warranty extensionMay 26, 2016equipment

Blend Door Stuck In Full Heat Mode (X64 Warranty Extension) This bulletin involves re-calibrating or replacing the right side Heating, Ventilation, Air Conditioning (HVAC) Blend Door actuator. Customers may describe one or more of the following conditions: · Not being able to adjust the HVAC system temperature to their comfort level regardless of blend …

S1408000384Service Bulletin/Repair InstructionsJan 10, 2024electrical system

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

9100226Service Bulletin/Repair InstructionsSep 15, 2023electrical system

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is …

9100226Service Bulletin/Repair InstructionsSep 15, 2023electrical system

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is …

S1408000384Service Bulletin/Repair InstructionsFeb 14, 2023electrical system

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

9004386Service Bulletin/Repair InstructionsJun 9, 2021electrical system

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

S2008000113Service Bulletin/Repair InstructionsApr 17, 2021electrical system

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

Showing the newest 6 of 43 bulletins about the electrical system, and any warranty extensions or service campaigns.

Crash test ratings

NHTSA 5-star safety ratings
Version testedOverallFrontalSideRolloverRollover risk
2014 Chrysler Town And Country VAN FWD★★★★★★★★★★★★★★★★★★★★16.4%

New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.

What owners reported

Newest filings
Seats
Filed Aug 3, 2026OK

The passenger headrest opened without a traffic incident.

Air Bags
Filed Jun 22, 2026MA

Driving home from work, went over train tracks and heard a pop from the passenger air bag. It did not deploy all the way, just came open. I looked online for a recall and although its very common, there wasn't one. It's a plastic peice that let go and it needs complete replacement.

Seats
Filed Jun 18, 2026PA

In August 2025, the front passenger Active Head Restraint (AHR) experienced a sudden mechanical failure and deployed unexpectedly. I immediately contacted my local Chrysler dealership, where a replacement headrest was ordered. The part was placed on an indefinite backorder with no estimated time of arrival (ETA). After several months of receiving no communication, I followed up with the dealer and was given an ETA of May 2, 2026. When that date passed with no word or resolution, I returned to the dealership on June 18, 2026, only to be informed that the parts delivery date had been pushed back yet again to July 3, 2026. In an attempt to make the seat usable, I initially attempted to secure the broken mechanism with heavy-duty zip ties, but the internal spring tension was too strong for them to hold. I was forced to use a ratchet strap to compress it; however, over time, the strap slips under the constant pressure and must be repeatedly retightened. Because Chrysler has failed to provide a critical replacement safety component for nearly a year, I am trapped in a double-sided safety hazard. If I leave the headrest exploded, the seat is physically unusable. Because I am forced to temporarily bind the headrest flat just to utilize the seat, the front passenger now has zero whiplash protection in a rear-end collision. Furthermore, this unstable, makeshift binding poses a continuous, unvetted impact and projectile risk to the middle-row passenger sitting directly behind it. By fai

Seats1 injured
Filed May 31, 2026MI

While parked, the headrest on the driver side exploded causing my head to be forced forward abruptly and painfully. There was no warning before this happened. Had I been driving, I may have crashed and caused injury to myself and others.

Electrical System
Filed Apr 8, 2026GA

2014 Chrysler Town & Country experienced active diagnostic trouble code P2764 — Torque Converter Clutch Pressure Control Circuit Low. Vehicle was non-driveable. Authorized Chrysler dealership technician documented that voltage from TIPM to Valve Body was shorted to ground — confirming a wiring harness electrical defect. The dealership replaced the Valve Body three separate times without resolving the defect. The wiring harness was never permanently repaired despite being identified as the root cause. Manufacturer issued written admission that no repair could ensure resolution after 210 days out of service. The electrical short in the wiring harness affecting the transmission control circuit represents a safety defect that rendered the vehicle inoperable and uncontrollable during acceleration.

Seats › Front Assembly › Head Restraint
Filed Feb 17, 2026188,000 milesVA

The contact owns a 2014 Chrysler Town and Country. The contact stated that after starting the vehicle, the driver reached the back seat area, and the front driver's seat headrest erroneously exploded. During the incident, the driver sustained a mild concussion. No medical treatment was required. The cause of the failure was not determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 188,000.

Air Bags
Filed Jan 19, 2026TX

2014 Chrysler Town & Country – VIN [XXX] Both front active head restraints (driver and passenger) have self-deployed without any crash or impact, on two separate occasions about 3–4 years apart. The first occurred around 2019. Each time we were driving normally with occupants seated. We heard a sudden “pop” and the head restraint opened, exposing the internal mechanism. No one was struck or injured, but the unexpected deployment was distracting and occurred close to an occupant. After each event, the head restraint could not be reset or closed and remains deployed. The vehicle now has an airbag/SRS warning light that stays on, suggesting the restraint system may not function properly in a crash. There were no warning lights or symptoms before deployment. The deployed head restraints are still installed and available for inspection. A Chrysler dealer previously acknowledged the issue and ordered a replacement head restraint, but the repair was not completed due to relocation during the COVID period. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System › Wiring › Connectors/Plugs › Accesory Power Outlet/Jack/Port/Usb/Sae/Cigarette LighterFire1 injured
Filed Nov 25, 2025136,000 milesOH

The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at approximately 35 MPH, the charging port located between the 2nd and 3rd row seating on the driver’s side caught on fire. No warning light was illuminated before the failure. The contact pulled off a busy roadway and pulled into a parking lot, all while her 3-year-old son was seated in the 2nd row rear driver's side seat and was being surrounded by smoke. The contact stated that it took approximately 10 minutes to pull over and safely exit the vehicle to remove her son from the vehicle. The contact's son received medical attention for smoke inhalation. The Police and local Fire Department arrived on the scene and extinguished the fire. A Fire report was filed however, the Fire report number was not provided. The origin of the fire was the 110-Volt charging port due to an electrical failure. The contact stated that the child seat was also damaged and needed to be replaced due to the plastic being burned. The vehicle was towed to the residence, where it remained for several weeks. However, the vehicle was later towed back to the local independent dealer where the vehicle was purchased and remained at the dealer for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.

Air Bags
Filed Nov 18, 2025CA

We were getting in to the vehicle, the vehicle was parked, and when we were getting in, the side aire bag exploded, hitting my daughter on the face, the car never was in a accident, it wasn’t hit by nothing, the car wasn’t moving, when they exploded, smoke was coming from there

Electrical System
Filed Oct 5, 2025WI

Back-Up camera/alert system fails frequently. Yes, I can make it available for inspection. Safety concern is obvious Problem has not been reproduced or confirmed No inspection has been performed No prior warning.

Seats › Front Assembly › Head Restraint
Filed Oct 2, 2025165,000 milesAR

The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the driver's seat headrest exploded. No warning lights were illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

Latches/Locks/Linkages › Doors › Latch
Filed Sep 30, 202589,500 milesMO

The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the driver's side sliding door failed to function as intended. The contact stated that the alarm activated, and the sliding door seemed as if it would open independently. The contact stated that the failure was persistent and occurred more often during the warmer weather. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 89,500.

Air Bags
Filed Aug 21, 2025NC

Left Rear sliding door shut door stuck in locked position and will not unlock manually or by powering. Air bag light stays on.

Seats › Front Assembly › Head Restraint
Filed Aug 20, 202590,000 milesOH

The contact owns a 2014 Chrysler Town and Country. The contact stated that while the vehicle was idling, the contact's wife sat down in the front passenger’s seat, and several minutes later, the front passenger's seat headrest deployed. The headrest struck the contact's wife on the back of the head; however, no injuries were sustained. No warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that an unknown plastic piece had detached from the head restraint. The vehicle remained at the dealer pending the repair. The contact stated that two years previously, while driving at an undisclosed speed, the front driver's side head restraint deployed unintendedly. The headrest struck the contact on the back of the head; however, no injuries were sustained. The vehicle was taken to the dealer, and the headrest was replaced. The manufacturer was made aware of the failure and informed the contact that the warranty on the headrest had expired in September 2023. The approximate failure mileage was approximately 90,000.

Air BagsFire
Filed Jul 25, 2025TX

Vehicle engine exploded in the middle of the night. Car would remote start on its own as I would lock the doors and walk away prior to the incident. Also the airbag light would come off and on. Notice the day of the incident that the dimmer would disappear and reappear. Very strange I thought. The house could've burned down while we were sleeping. If it wasn't for our neighbors and the quick response of those firefighters it could've possibly burned the house down while we were in there sleeping. The van was picked up by the insurance company two days ago. Not sure what happened as far as it being inspected yet. They have given me the silent treatment. Went to a Chrysler dealership, not where I bought it. This van has had one recall done in 2015. Rear quarter vent window switch.

Air Bags
Filed Jul 25, 2025VA

The driver's side active restraint headrest deployed unexpectedly while parked. The vehicle has never been in an accident. Upon inspection, I can see where there are plastic retaining holes that that had a metal retaining pin in it cracked. The metal pin was still in its clip. The vehicle is drivable and available for inspection. The vehicle was parked and unoccupied when the head restraint went off. No injuries were incurred. However in order to drive the vehicle now, the seat back must be adjusted back making the driving position awkward. Neither the vehicle nor the component has been inspected by anyone at this time. There were no warning lamps or messages presented prior to the issue. I did recently notice that the back plastic cover on the headrest was askew and figured it had been bumped loose by a rear rider at some time. However, it now seems that this was showing the weakening and deformation of the plastic retaining parts that were holding the metal pin.

Air Bags
Filed Jul 16, 2025MN

I was adjusting the headrest and the active headrest Broke Free and released. No excessive pressure just a standard adjustment.

Electrical System
Filed Jul 3, 2025187,000 milesWI

The contact's partner owns a 2014 Chrysler Town and Country. The contact stated while his partner was driving at an undisclosed speed, the driver noticed smoke coming from the rear driver's side sliding door interior and a strong burning electrical wiring odor. The driver pulled over to the side of the road and exited the vehicle. The contact met the driver and noticed that there was a significant amount of smoke coming from the sliding door with but there was no visible flames. The contact used a fire extinguisher and extinguished the burning and smoke; however, the failure recurred after driving and parking the vehicle at the residence. The contact used a fire extinguisher to extinguish the burning and smoke. The contact the contacted the fire department who completely extinguished the burning. The contact related the failure to NHTSA Campaign Number: 14V234000 (Electrical System); however, the VIN was not included. The local dealer and other unknown dealers were contacted and informed the contact that the earliest availability to inspect the vehicle was in two weeks and half. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that a field investigator would be sent to inspect the vehicle. The failure mileage was approximately 187,000.

Air BagsCrash1 injured
Filed Jun 23, 202584,135 milesFL

The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at 45 MPH, she crashed into the rear of a stopped Tesla, which crashed into another unknown vehicle. The floor air bag deployed and struck her knees. The driver's side air bag deployed. The passenger-side airbag deployed backward and struck the front windshield. No warning lights illuminated. The driver's side seat belt fractured. The passenger side seat belt was locked in its original position. The contact was able to continue to drive. A police report was filed. There were no reported fires. The contact sustained bruises to her chest and knees, but medical attention was not provided. The local dealer was not contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 84,135.

Power Train
Filed Apr 22, 2025TX

The transmission failed. There were no lights on on the dash, vehicle started making a whining noise and within 12 hrs of the onset the transmission started to fail. The van would lose the ability to accelerate and put my family and other in danger because it happened on the highway and our vehicle was stopped in traffic. The check engine light did not come on until a few hours AFTER the transmission failed, but there were no light indicators prior to this happening. The transmission has been replaced after the damaged transmission was inspected by our mechanic and he stated that with less than 100k miles on the vehicle, based on the amount of metal and debris in the transmission pan, there must have been an issue with it during manufacturing. The original transmission will be returned shortly for a core refund, so will not be available for additional inspection after that. The van was test driven by our mechanic and the issue was replicated while he was driving, ie, it would not accelerate after about 5 minutes of driving.

Air Bags
Filed Apr 16, 2025TX

Wife was driving down the road and side airbags deployed without cause.

Air Bags
Filed Mar 18, 2025IL

I was driving in normal conditions and as i went over railroad tracks, which were not overly bumpy, the driverside headrest hit me in the back of my head while driving. It appereared to be popped out. Took it to our mechanic and the plastic that holds the retainer pin is broken, which caused the headrest to spring forward.

Engine
Filed Feb 22, 2025MN

Having to have a new oil cooling housing replaced at 94,102 miles. Also had to change out front struts around 87,000 miles

Unknown or Other
Filed Feb 6, 2025NM

The passenger sliding door won't open

Engine
Filed Jan 13, 2025OH

Failure of engine oil filter housing - engine leaking oil If the engine fails, the vehicle could stop in traffic thereby putting the driver and passengers at risk of injury from other traffic. Independent repair service fixed and stated they average 1 a week. The place that diagnosed the problem said they do quite a few repairs on this engine monthly. Nothing reported but this seems to be a common problem with this engine. Large oil drip only indication of problem.

Seats
Filed Jan 8, 2025OR

The active headrest on the driver's seat malfunctioned and deployed while the car was parked in my driveway. I have seen reports where there has happened while driving and has caused concussions. The local Chrysler dealer is in the processes of fixing the failure.

Power Train
Filed Dec 18, 2024MI

Vehicle was built in April 2014 and now has a transmission pump failure. Vehicles built between January and April 2014 were recalled. Subsequently 2015 through 2016 Vehicles were recalled for the same reasons.The Vehicle exhibit the exact symptoms as the recalled Vehicles. I also have obd data if needed for evidence.

Unknown or Other
Filed Dec 12, 2024TX

La agencia menciona que es un detalle de fábrica

Seats
Filed Nov 30, 2024MI

2014 Chrysler Town and Country: While in motion, headrest and back of seat sounded like they "exploded". Headrest had broken and snapped forward thrusting head downward towards steering wheel. Back of seat lunged forward at the same time. Now air bag light is on in vehicle. This caused headache, neck pain, back pain, and pain sensitivity to hearing.

Air Bags
Filed Nov 29, 2024NY

The steering wheel controls stopped working. Had a mechanic look at it and said it was the clock spring contacts were compromised.

Engine
Filed Nov 18, 2024OH

Left Cylinder failure /misfire on 2014 Town and Country. Most likely 2013 Engine. ) Bought minivan brand new in April 2014. Have had several Chrysler minivans never had issues. Mechanic say this minivan complete failure, too expensive to fix. Impacted Transmission and it is bad too now. No recalls on this and should be. Such a great van and was disappointed I did not get more years and miles out of it.

Engine
Filed Nov 14, 2024UT

The cylinder 4 misfires. A leak down test was done by a mechanic and it failed. The entire cylinder head will have to be replaced. There are loads of people with this issue, and I know there was a recall at one point for certain years but the year 2014 was not included, neither was cylinder 4. There were warning signs such as shaking in the car when coming to a stop.

Engine
Filed Oct 20, 2024MO

Cylinder 2 codes out. Check engine light on. The check engine light, came on 2 weeks ago and has not gone out. Van shakes a little bit, when in low RPM and sitting at lights. It has been confirmed by independent mechanic.

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 15, 2024128,000 milesNY

The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at unknown speeds, the TPMS indicator light was turning on and off. The contact stated that the failure was related to NHTSA Campaign Number: 14V632000 (Tires). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 128,000.

Unknown or Other1 injured
Filed Oct 12, 2024MO

Headrest on driver side exploded on 10/12/2024. I was reclining in the seat when it happened. Forced my head forward.

Seats
Filed Oct 11, 2024CA

Seat release for the middle right seat does not work when the seat release lever is pushed up. Failed more than 3 years ago. Prior owner did not disclose the problem.

Electrical System
Filed Sep 11, 2024CA

Items of concern range from a sliding door that will intermittently refuse to respond to the key fob command, or it will randomly close on passengers. Additionally, the rear hatch unexpectantly closes on members of my family as they remove groceries. Lately, the time display and rear camera have ceased to function. At times, the dash screen lights up with a gray display that illuminates the cab and makes night-driving very difficult. When this happens, I cannot get it to go dark.

Electrical System
Filed Aug 19, 2024LA

No check engine warning, unpredictable no start, no crank. Physical well being of grandchild, others and self at risk due to high temperatures. This also puts stress on mental well being, how to fix, can I fix, the cost and constant worry of being stranded. Have not confirmed with dealer. Did have a shop review. Battery, alternator good, starter is new. Issue is sporadic and hard to duplicate, but happening daily. Research on internet shows this is common occurrence without a definitive solution. Who has to have a breakdown, not just mechanically speaking to find a solutuon?

Unknown or Other
Filed Aug 14, 2024WI

I was driving down the road and when rpms were between 1 and 2 and I applied brakes my van stalled out at the lights. My battery is new so I know it's not that. There is a large number of people that are saying there is a safety concern. I am scared to drive it in case it happens again. It was on a busy road in front of a mall. [XXX] . Please look into the number of people reporting this same issue. Also when slowing down the vehicle starts to stall like its going to die. Then I had to put myself into park and restart the vehicle and it ran fine again. I was able to get home. I have a check engine light that is related to some kind of pressure system according to o reillys auto store scanner. The safety of mysef and my child and others behind and around me put me at risk and it looks like it is a serious problem that isn't easily diagnosed. I just spend 2000 on different repairs and I explained this issue. It wasn't fixed. On that thread they are saying it could be a ecg valve gone bad. If that's the case it should be a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air Bags1 injured
Filed Aug 1, 2024MN

Drivers Headrest Airbag went off unexpectedly causing minor whiplash to myself, the driver and causing uncomfortable head placement and high repair costs.

Unknown or Other
Filed Aug 1, 2024MN

Bought the car new in 2014. after approximately a year, the passenger rear sliding door began to close randomly after opening, on several occasions pinning the passenger who was entering or leaving the vehicle between the door and the frame. the car was under warranty so i had it "repaired" at the dealer. after several months, the same random closings began to occur but less frequently. Most recently, the same door could not be locked leaving the car open to burglary. The dealer says its the door latch that needs replacing and is charging me $1,600 to "fix" it. Are these doors being investigated by your agency?

Air Bags
Filed Jul 14, 2024GA

The front passenger headrest activated with no cause. It exploded out luckily no one was in the seat. It is a known problem with chrysler. When I contacted the company as for as the safety warranty goes, they said I missed it by two weeks. It exploded due to faulty equipment. It is literally a time bomb waiting to go off. The driver side has not gone off, but I am afraid it will deploy when driving down the road and hit me in the back of the head. I followed up with the manufacturer but never head anything back. I purchased part out of pocket to replace.

Engine
Filed Jul 9, 202474,000 milesFL

The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at approximately 40 MPH, and once while stopped at a red traffic light, the vehicle lost motive power and stalled. The vehicle was able to be restarted each time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,000.

Unknown or Other
Filed Jul 1, 2024NE

Dear evaporator coil going out. This is a very common issue on these vehicles and needs to be addressed.

Engine
Filed May 28, 2024MO

The oil cooler that is located under the intake manifold has a very bad issue and they crack and almost everyone of the engines like this I called about 9 diff shops and everyone of them told me it was a very common issue the one shop even keeps 5 in stock I already have changed this one but it causes them to leak oil down onto the exhaust and transmission and for some reason or another when ours started to leak badly the transmission acted up and we had to have that rebuilt so on top of the 250 dollar part it also cost almost 5k for a Transmission at same time I feel there needs to be something done about this as it a very bad common issue on all the engines like ours

Structure › Body
Filed May 25, 2024WI

Rear passenger door is stuck in the locked position and cannot be unlocked manually or with the fob. This is dangerous if children in the rear seats would need to exit the vehicle.

Seats1 injured
Filed Apr 25, 2024NC

The passenger seat headrest deployed without warning. I slowly pulled out of a parking lot and proceeded down the road. I heard a loud bang and looked over at my daughter to ask what was that. She said ouch my head. I looked at her seat and saw the headrest deployed. I took it to the dealership and they said there wasn’t anything they could do but it was equivalent to an airbag deploying. I called Chrysler and they say my van is out of warranty and they can’t help. This is a known safety issue and yet no recalls have been made. I fear my drivers side headrest will do the same. Someone needs to fix this issue. My daughter has whiplash.

Electrical System
Filed Apr 24, 2024NY

The passenger sliding door locked is stuck locked and the door will not open.

Unknown or Other
Filed Apr 12, 2024FL

The front head restrains deployed without any impact. One month apart from each other.

Electrical System
Filed Mar 19, 2024NC

I was driving on I95 and the car completely shut down. The RPM went to 0. It started up again after about twenty minutes. I had the car repaired (throttle body replaced) and since that incident I have had this same thing happen four more times. The car seems to “resets” itself. I have had the throttle body replaced twice, the ignition control switch twice, the relay harness and then the relay redone. The van only does this periodically. The dealership had my van for six weeks and “couldn’t duplicate the problem “. This usually happens when driving for over an hour and speeds over 65mph. Last week I was driving to work, eleven miles from home and it happened again. The van restarted after sitting about thirty minutes.

Complaints 1-50 of 636, newest first, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20180100Routine
20170100Routine
2016527510Above average
2015383413Fatalities reported
2014 — this page6364160Above average
2013681490Above average
20126345160Above average
20117733120Above average
20101,5565251Fatalities reported
20097076120Above average
20081,9397170Above average
2007219260Above average
20064314151Fatalities reported
20058577140Above average
2004167650Routine
2003245672Fatalities reported
20024048120Above average
2001462771Fatalities reported
20003067160Above average
199936292811Fatalities reported
199829610200High concern
19973889142Fatalities reported
199693812525Fatalities reported
199558410Routine
1994154610Routine
19932141040Above average
19921351030Routine
1991251000Routine
199013400Routine

Compare every Town And Country year →

2014 Chrysler Town And Country: questions buyers ask

Is the 2014 Chrysler Town And Country a good car?

It is not among the Town And Country years to avoid. Owners filed 636 complaints, against about 396 for a typical Town And Country year. The most common complaint is about the electrical system (29%). In NHTSA crash tests it scored 4 stars overall.

What is the most common problem with the 2014 Chrysler Town And Country?

The electrical system: 184 of the 636 complaints (29%) are about it. Owners most often say it stalls (10%), sets off warning lights on the dash (9%) and loses power (5%). The typical report comes at 62,200 miles.

How many recalls does the 2014 Chrysler Town And Country have?

4 safety recalls on file with NHTSA, the most recent filed Dec 17, 2025. The largest, 14V234000, covered 644,757 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2014 Chrysler Town And Country problems start?

Half of the complaints that record an odometer reading came in before 67,000 miles. For the electrical system the midpoint is 62,200 miles.

Has NHTSA investigated the 2014 Chrysler Town And Country?

Yes, 3 times. The latest, PE20012 ("Interior Vehicle Fire"), was opened Aug 6, 2020 and closed Apr 4, 2022.

Are there service bulletins for the 2014 Chrysler Town And Country?

The manufacturer filed 258 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (43), the body and frame (34) and the engine (28). They include a warranty extension, 2303020, filed Nov 6, 2020. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 17, 2025. Source: NHTSA Office of Defects Investigation.