Owners filed 219 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 2 times.
When it fails
06996569,965 milesMedian miles at failure
188 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel/Propulsion System
42
0
0
0
Electrical System
30
0
1
1
Engine
22
0
1
0
Service Brakes, Hydraulic
12
1
0
0
Air Bags
11
2
0
3
Engine and Engine Cooling
10
0
1
0
Steering
9
0
0
0
Structure › Body
7
0
1
1
Exterior Lighting
7
0
2
0
Service Brakes
4
0
0
0
2 safety recalls
Part 573 reports
Equipment10E034000
Filed Aug 10, 20106,686 vehiclesCurt Mfg. Inc.
Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
Visibility › Glass, Side/Rear07E104000
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.
Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
What owners reported
Newest filings
Exterior LightingFire
Filed Jul 14, 2026CA
The interior over head map light shorted out unexpectedly and cause a small burn inside the bezel for the lights and now they do not work. The wiring inside seems to be burned out from electrical surge that caused the overload.
Electrical System
Filed May 5, 2023UT
The problem appears to be the power module. My van is psychotic. Problem usually occurs when headlights are on, although sometimes AC will also do it. Headlights and/or wipers will randomly turn off (or on, though the off is what is scary and dangerous.) Entire electrical system is unreliable. Sometimes engine just shuts off, dash lights randomly blink, TPMS light illuminates randomly when pressure is good. Battery stops charging, although alternator and battery test good. I have had both wipers and headlights fail while driving at night in the rain. I will put a date of two years ago, and the problem still persists. Chrysler no longer sells this part. Vehicle has a lifetime power train warranty, but is a death trap to drive.
Service Brakes
Filed Dec 10, 202136,000 milesCA
The contact owns a 2007 Chrysler Town and Country. The contact stated that the front brake pads and rotors were worn out. The brake warning indicator light was illuminated. The contact added two ounces of brake fluid. The contact stated that while driving the brake pedal depressed to the floorboard. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 36,000.
Electrical System
Filed May 15, 2021150,000 milesPA
ELECTRICAL SYSTEM SHUT DOWN AND POWER WINDOW FAILURE, DOME LIGHT FAILURE AND REMOTE CONTROL DOOR LOCK/UNLOCK FAILURE
Fuel/Propulsion System
Filed Jul 10, 202070,000 milesPA
VEHICLE STALLS AND CUTS OUT ,AFTER FILLING UP TANK. WHILE DRIVING. DANGEROUS. IT IS DOING IT AT OTHER TIMES NOW TOO IT IS STARTING TO DO IT AT A LONGER TIME AFTER FILL UP..
Electronic Stability Control (esc)
Filed Feb 7, 2020151,000 milesSC
MY GAUGES STARTED GOING CRAZY. THE ABS AND BRAKE LIGHTS CAME ON. THE HEATER AND RADIO WENT OFF WHILE THIS WAS HAPPENING. AT TIMES THE VAN JUST CUT OFF IN TRAFFIC BUT SO FAR I'M ABLE TO START IT UP AGAIN. WAS TOLD BY RICK HENDRICKS CHEVROLET SERVICE DEPT THAT I NEEDED TO AN ALTERNATOR. HAD A NEW ALTERNATOR INSTALLED BY B&B AUTOMOTIVE ALONG WITH A TENSIONER. VAN STILL DOING THE SAME THING. ALSO, WHEN THE GAUGES START GOING CRAZY, THEY MAKE A TAPPING/TICKING NOISE. I REPLACED THE BATTERY IN OCTOBER OR NOVEMBER OF LAST YEAR BECAUSE THE VAN AT TIMES DID NOT START.. ON ONE OCCASION WHEN I HAD TROUBLE GETTING IT TO START, THE NEXT DAY I TOOK IT TO GERALD'S TIRES AND BRAKES WHO TOLD ME I NEEDED A BATTERY. THIS MORNING WHEN I APPROACHED A STOP SIGN AND STOPPED, THE VAN CUT OFF BUT FORTUNATELY I WAS ABLE TO START IT UP AGAIN. THIS HAPPENS WHEN THE VAN IS IN MOTION. HAPPENS JUST ABOUT EVERY DAY BECAUSE I DRIVE TO AND FROM WORK. I LIMIT MY TRIPS TO GET GROCERIES OR DO ANY UNNECESSARY DRIVING BECAUSE I'M AFRAID OF THE VAN CUTTING OFF IN TRAFFIC.
Fuel/Propulsion System
Filed Jan 28, 2020MT
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE FUEL GAUGE REGISTERED EMPTY EVEN THOUGH THE VEHICLE HAD A FULL FUEL TANK. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE SHUDDERED AND STALLED WHILE DRIVING AT APPROXIMATELY 35 MPH. THE LOW OIL LEVEL AND FUEL LOW WARNING LIGHTS WERE ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT CALLED THE STATE LINE CHRYSLER DODGE DEALER, LOCATED AT 1001 W 104TH ST, KANSAS CITY, MO 64114, AND WAS TOLD TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA HOTLINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Seat BeltsCrash
Filed Jun 19, 2019138,000 milesNE
I WAS REAR ENDED ON JUNE 8, 2019 WITH MY 3 SMALL GRANDCHILDREN WITH ME. THE TWO IN THE 3RD ROW SEAT WERE IN BOOSTER SEATS PROPERLY INSTALLED. THE REAR END COLLISION WAS HARD ENOUGH TO TOTAL MY CAR AND THE CAR THAT HIT ME. THE SEATBELTS DID NOT LOCK IN THE CRASH AND THE 2ND ROW BELTS DO NOT LOCK EITHER. I THINK CHRYSLER SHOULD RECALL THESE SEAT BELTS IN AT LEAST THE 2007 CHRYSLER TOWN AND COUNTRY. WE WERE STATIONARY ON A CITY STREET IN OMAHA, NE.
Seat BeltsCrash
Filed Jun 8, 2019138,000 milesNE
3RD ROW SEAT BELTS DO NOT LOCK IN A ACCIDENT. I WAS REAR ENDED AND HAD 2 BOOSTER SEATS WITH GRANDKIDS IN THEM. THE LAP PORTION LOCKED BUT THE SHOULDER BELTS DID NOT LOCK IN THE ACCIDENT. THIS IS VERY UNSAFE ESPECIALLY FOR CHILDREN. WE WERE ON A BUSY STREET IN OMAHA, NE WHEN THE ACCIDENT HAPPENED. HIT FROM THE REAR AT ABOUT 35 MILES PER HOUR OR MORE. ALSO, MY AIR BAG DID NOT DEPLOY AFTER I WAS HIT FROM THE REAR, MY CAR HIT THE PERSON IN FRONT OF ME.
Fuel/Propulsion System
Filed Mar 13, 2019138,000 milesIN
EVERY TIME I GO TO PUT GAS IN MY VAN IT ACTS LIKE IT IS FULL, IT KEEPS STOPPING. THIS IS GETTING WORSE EVERY TIME, TO THE POINT I AM READY TO TRASH IT BECAUSE NO ONE IN THEIR RIGHT MIND WOULD WANT TO DEAL WITH THIS ESPECIALLY IN WINTER AS I AM NOW. I CAN NO LONGER TELL IF I HAVE A FULL TANK OR NOT. I HAVE SEEN OTHER COMPLAINTS ON THIS SAME ISSUE WITH THE SAME YEAR. THIS PROBLEM NEEDS TO BE FIXED. .PLEASE FEEL FREE TO CONTACT ME IF YOU NEED TO KNOW MORE.
Engine
Filed Mar 8, 2019160,000 milesVA
**THE VEHICLE STALLS SHORTLY AFTER FILLING UP THE TANK. USUALLY IT STALLS WHILE IN TRAFFIC! ALMOST HAVE CAUSED MANY ACCIDENTS! **IT ALSO NOW WILL NOT ALLOW TO PUMP GAS INTO THE TANK UNLESS IT IS AT THE LOWEST SETTING (20-25 MINUTES FOR A FILL UP).
Fuel/Propulsion System
Filed Jan 16, 2019PA
VEHICLE STALLS AND SHUTS OFF AFTER REFUELING. VEHICLE BEGIN TO SHAKE AND SLOW DOWN SHUT OFF COMPLETELY AT LIGHT HAD TO BE PUSHED OUT OF INTERSECTION. SAT IN PARKING LOT FOR A FEW MINUTES THEN RESTARTED WITH OUT PROBLEM. REPEAT OCCURANCES AFTER REFUELING.
Service Brakes
Filed Jan 13, 2019300 milesCA
SATURDAY, DECEMBER 22, 2018 - WE WERE RETURNING HOME AFTER VISITING OUT OF TOWN RELATIVES FOR THE WINTER HOLIDAYS. THE VAN STALLED ON US (ENTIRE FAMILY OF FOUR PLUS ONE AUNT-FIVE PEOPLE TOTAL IN OUR VAN) IN THE MIDDLE OF THE ROAD! I WAS A PANICKING FEARING WE COULD ALL DIE THAT INSTANT! WE WERE VERY LUCKY TO SAFETLY GET THE VAN TO THE SIDE OF THE ROAD WITH THE ROLLING MOMENTIUM THE VAN STILL HAD DESPITE THE ENGINE TURNING OFF, NO POWER STEERING, AND NO POWER BRAKES! MY WIFE HAD BEEN TELLING ME (STARTED ABOUT FIVE YEARS AGO) THAT THE VAN RANDOMLY STALLS WHILE IN TRAFFIC AND I HAD BEEN RESEARCHING THE ISSUE ONLINE CONTINUOUSLY WHEN I HAD FREE TIME AND REMEMBERED THE RANDOM STALLING ISSUE. NO TROUBLE CODES CAME UP WHEN THE VAN STALLED ON SATURDAY, DECEMBER 22, 2018. AFTER REASEARCHING WHAT OTHERS HAVE POSTED ONLINE, THIS ISSUE SEEMS LIKE A CLASS ACTION LAW SUIT NEEDS TO BE FILED FOR IT BECAUSE OF THE SEVERITY OF THE ISSUE (PUTTING FAMILIES LIVES AT RISK, THATS THE MAIN PURPOSE OF BUYING A VAN, TO TAKE YOUR FAMILY PLACES).
Fuel/Propulsion System
Filed Dec 4, 2018105,000 milesMO
CAR STALLS AFTER FILLING WITH FUEL. NOW OVERFLOWS FUEL WHEN FILLING AT STATION. WILL ONLY TAKE AROUND .5 GALLON OF FUEL PER PUMP WITHOUT OVERFLOWING.
Electrical System
Filed Dec 1, 2018101,000 milesAZ
ELECTRONIC SLIDING LATERAL DOOR DOES NOT CLOSE NOR LOCK; OPENS AND SLIDES WITH TRAVEL GAS TANK NOT TAKING FUEL CAUSING BACK FLOW WHEN TRYING TO USE FUEL NOZZLE AT STATION
Air Bags
Filed Aug 4, 2018169,969 milesOH
I WAS PARKED IN MY VEHICLE IN THE PARKING LOT AT MY JOB AND AN AIRBAG IN THE REAR SPONTANEOUSLY WENT OFF WITH NO COLLISION OR ANYTHING ANYWHERE NEAR IT. IT SHATTERED MY REAR WINDOW AS IT COMBUSTED.
Engine
Filed Jul 22, 201810,000 milesMD
ENGINE STALLS IN TRAFFIC SHORTLY AFTER REFUELING. IN MOTION OR IDLING AT A STOP.
Fuel/Propulsion System
Filed Mar 31, 2018102,000 milesPA
VEHICLE STALLED AFTER FUEL UP. SAME ISSUE HAS HAPPENED PREVIOUSLY.
Fuel/Propulsion System
Filed Mar 3, 201897,500 milesCA
ENGINE STALLS OR STUMBLES AFTER FILLING UP. HAS BEEN HAPPENING SINCE ABOUT 90,000 MILES, CURRENTLY AT 97,500. THE STALL THAT OCCURRED IN AN INTERSECTION YESTERDAY A COUPLE BLOCKS FROM THE GAS STATION WAS A DANGEROUS AND TENSE SITUATION BUT THANKFULLY DRIVERS AROUND ME WERE ALERT AND COURTEOUS AND NOTHING BAD HAPPENED. WHEN IT STALLS THE STEERING AND BRAKES ARE NO LONGER POWER ASSISTED, SO A SMALLER DRIVER MAY NOT BE ABLE TO CONTROL THE VEHICLE. AFTER STALLING, I PUT THE FLASHERS ON, SHIFT INTO PARK, AND AM ABLE TO RESTART THE VEHICLE AND CONTINUE. SOMETIMES IT WILL STALL OR STUMBLE A COUPLE OF TIMES WITHIN A MILE OR SO OF THE STATION. THIS IS THE PATTERN. FILL UP, STALL ONCE OR TWICE OR STUMBLE ONCE OR TWICE, THEN FINE FOR THE REST OF THE TANK. IT IS INTERESTING TO ME THAT THIS DOES NOT CAUSE ANY ENGINE CODES TO PRESENT.
Structure › Body
Filed Feb 18, 2018110,000 milesMI
POWER SLIDING PASSENGER DOORS STOP WORKING DUE TO WIRES INSIDE WIRE HARNESS BREAKING. SPLICING THE WIRES BACK TOGETHER IS ONLY A TEMP. FIX ADDITIONALLY RUST HAS DEVELOPED AT THE BOTTOM OF THE SLIDING DOORS. ADDITIONALLY, I AM NOT ABLE TO LOCK THE PASSENGER SLIDING DOOR ON THE PASSENGER SIDE.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.