Chrysler Group LLC: Air Bags
Chrysler Group LLC reported this defect to federal regulators on Jun 26, 2014 and put the number of vehicles at risk at 722,705. The repair is free for as long as the recall stands.
The defect
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2010 Chrysler Town And Country | 1,556 | 5 | 25 | 35 |
| 2010 Dodge Grand Caravan | 870 | 6 | 13 | 20 |
| 2010 Dodge Journey | 988 | 3 | 16 | 18 |
| 2009 Chrysler Town And Country | 707 | 6 | 12 | 11 |
| 2009 Dodge Grand Caravan | 544 | 7 | 6 | 11 |
| 2009 Dodge Journey | 1,433 | 8 | 30 | 41 |
| 2008 Chrysler Town And Country | 1,939 | 7 | 17 | 29 |
| 2008 Dodge Grand Caravan | 1,293 | 8 | 17 | 23 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V373000.
Full record for the 2010 Chrysler Town And Country → · Recalls carrying a do-not-drive advisory → · Where this data comes from →