“The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle shuddered while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where a transmission flush was performed; however, the failure persisted, and the vehicle started stalling after the repair.”
Owner complaint, filed Feb 11, 2026 at 98,000 miles
“The contact owns a 2015 Chrysler Town and Country. The contact stated that the vehicle was purchased, and while driving 60-70 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to Auto Zone and was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired.”
Owner complaint, filed Nov 12, 2025 at 106,163 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the transmissionRecall (red: the transmission)NHTSA investigation opened
Complaints about the 2015 Town And Country peaked in 2020, with 75 filed that year. Owners had filed 1 complaints about the transmission before the first recall that covers it, 16V461000 in June 2016; 100 more have come in since. In 2026 owners filed 8 so far.
Defect. Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Filed Dec 21, 201761,791 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Filed Jun 24, 201626,298 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Risk. If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
Filed Jan 28, 2016184 vehiclesChrysler (FCA US LLC)
Defect. FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Risk. If the windshield dislodges during a crash, there is an increased risk of occupant injury.
Remedy. Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
All 4 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2015 Town And Country.
Active Head Rest Inadvertent DeploymentPreliminary evaluation PE19014Closed
Opened Sep 9, 2019Closed Feb 25, 2026seats
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments …
Technical service bulletins
263 on file
Repair instructions the manufacturer sent its dealers for the 2015 Town And Country. Not recalls: the fix is usually free only while the car is under warranty.
equipment 51engine 37electrical system 32transmission 26body and frame 24fuel system 15throttle and acceleration 13brakes 11
23-001-25Warranty extensionJan 29, 2025body and frame
"Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function. ● The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. NOTE: The doors can still be manually locked or unlocked. This bulletin …
23-036-21 REV. AWarranty extensionNov 17, 2021door locks and latches
Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe one or more of the following:Either one or both of the sliding door locks do not function. The door lock(s) emit a loud buzzing noise during lock/unlock operation and do …
23-036-21Warranty extensionNov 10, 2021throttle and acceleration
Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe one or more of the following:Either one or both of the sliding door locks do not function. The door lock(s) emit a loud buzzing noise during lock/unlock operation and do …
2303020Warranty extensionNov 6, 2020seats
Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes …
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes …
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes …
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes …
Warranty Bulletin D-21-15 (X98) Driver and Passenger Sliding Door Power Lock Actuators - 2015 - 2017 Dodge Grand Caravan (RT) and 2015 - 2016 Chrysler Town & Country (RT)
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts (8) 06503465 drive plate to …
Showing the newest 6 of 26 bulletins about the transmission, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2015 Chrysler Town And Country VAN FWD
★★★★★
★★★★★
★★★★★
★★★★★
16.4%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Air Bags
Filed Sep 25, 2026IL
Driver side headrest popped out and plastic pieces are broken inside. I believe there is an investigation for this: Active Head Rest Inadvertent Deployment. It randomly happened the other day while vehicle was parked in garage. I’m not sure to get the headrest fixed for safety reasons or leave it broken.
Power Train
Filed Jul 26, 2026MI
Transmission completely failed and had to be risky rebuilt. I was just driving down the highway and the transmission went into limp mode and I came to a fast slow down as it dropped the gearing. Also have noticed a huge issue with electronics putting me into a limp mode with wipers on headlights wont shut off, lose dash lights and speedometer with no blinkers or hazard lights. This left me in a very unsafe place as I had no way to tell other drivers where I was going or see how fast im going. Could have caused a huge accident 😕. Please look into this as there are many issues of this happening.
Seats › Front Assembly › Head Restraint
Filed Jul 17, 2026157,000 milesIL
The contact owns a 2015 Chrysler Town and Country. The contact stated that while sitting in the vehicle with the vehicle turned off, the front driver's side seat headrest exploded without warning or impact. There was no injury sustained; however, the contact had a headache afterwards. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 157,000.
Unknown or Other
Filed Mar 21, 2026CO
This is a safety-defect complaint regarding the Front Seat Active Head Restraint (AHR) on our 2015 Chrysler. In March 2025 the front passenger AHR SPONTANEOUSLY deployed with no collision or impact. The head restraint is now permanently dislodged and dangling from its original position. This creates an immediate safety hazard: it distracts the driver, protrudes into the front passenger seat area, and can cause pain or injury to front-seat passengers. This defeats the very purpose of the AHR and introduces new risks of harm. This is the exact defect NHTSA investigated in PE19-014 (inadvertent AHR deployment without crash). NHTSA closed that investigation in 2026 without a recall, citing FCA’s 10-year / Unlimited Miles warranty extension as sufficient remedy. However, FCA NEVER NOTIFIED US of the extension — even though our vehicle's VIN has been registered in our names at the same home address for ALMOST 5 years. We only discovered the warranty extension days ago through independent research. Our vehicle has extremely low mileage (59,666 miles total as of February 2026 — only 17,265 miles added in the 4.6 years of our ownership). We are the second owners and there is no history of accidents. Because we were never informed of the warranty extension, we could not request inspection or repair even though we were still within the 10-year extension when the headrest deployed. FCA customer service has now denied coverage, despite our initiating multiple phone calls and a detailed de
Power Train
Filed Feb 11, 202698,000 milesPA
The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle shuddered while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where a transmission flush was performed; however, the failure persisted, and the vehicle started stalling after the repair. An independent mechanic was informed about the failure, and the contact was informed that the transmission fluid flush would take a while to take effect. The contact was informed to monitor the issue to see if the failure continued or worsened. The failure persisted, and the vehicle was taken back to the independent mechanic, who diagnosed it with transmission failure. After negotiating with the mechanic about what to do with the vehicle, the mechanic suggested that replacing the torque converter would repair the transmission. The contact agreed to replace the torque converter. Less than a week after the repair, the check engine warning light was displayed on the instrument panel. The vehicle was taken to a local independent mechanic, and DTC: P0868 (Transmission Fluid Pressure Low) was retrieved. The vehicle was taken back to the original mechanic, and the mechanic was informed about the fault code. The contact was then informed that the transmission oil cooler hose assembly needed to be replaced, and the contact had the part replaced. While the contact's husband was driving home after the repair,
Engine
Filed Feb 7, 2026DE
Plastic oil filter housing leaking oil causing check engine light to come on. P06DD oil pressure code for not changing to high pressure. Common problem with 3.6L engine. Can lead to engine failure. Failed housing needs to be replaced with upgraded aluminum housing. This is located under the intake manifold and is an involved repair that is typically in excess of $1,000.
Structure1 injured
Filed Feb 2, 202670,000 milesNY
The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at 30 MPH, the active head restraint on the driver's seat deployed independently, causing the contact get injured on the back of his head. The contact confirmed there was no impact, object, or crash. No warning lights were illuminated in the vehicle. No medical attention was required. The dealer or an independent mechanic was not contacted. The vehicle was not taken to the dealer or an independent for diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Unknown or Other1 injured
Filed Jan 14, 2026MO
Driver side active headrest deployed while driving the vehicle causing safety concern and head/neck injury and pain.
Engine
Filed Dec 17, 2025MI
2015 Chrysler Town and Country lost propulsion power while driving, endangering 2 occupants and surrounding drivers. While driving on a residential road, vehicle came to a stop at intersection. Upon attempting to accelerate from stop and applying gas, vehicle jolted and would not accelerate past 5 miles an hour with transmission engaging and disengaging while shifter was in drive. Vehicle's transmission would intermittently engage and disengage for 1/2 mile with no warning lights or error messages. Vehicle idled as normal, but vehicle would not engage transmission properly when shifter set to "Drive" position. Vehicle was then parked in driveway off of the road.
Power Train
Filed Nov 12, 2025106,163 milesMI
The contact owns a 2015 Chrysler Town and Country. The contact stated that the vehicle was purchased, and while driving 60-70 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to Auto Zone and was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V529000 (POWER TRAIN); however, the VIN or the vehicle type was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 106,163.
Seats
Filed Oct 13, 2025NE
I was sitting in my parked vehicle in my driveway with vehicle turned off, talking on my cellphone and just adjusted the headrest and the headrest popped out like a bang, since I was leaned over I missed gettting hit. My extended warranty was up in July of this year, and was never told from my Chrysler dealership I get maintenance from was told there was a faulty headrest design.
Latches/Locks/Linkages › Doors › Latch
Filed Sep 12, 2025126,000 milesNC
The contact owns a 2015 Chrysler Town and Country. The contact stated that while attempting to open the rear passenger’s side door, the door failed to operate as intended and remained closed. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the mechanism in the door needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 126,000.
Air Bags
Filed Aug 7, 2025MA
I was driving at 515 am on the highway about 60 mph, when all of a sudden Drive aside headrest airbag went off. I am thankful that it was early in the morning and not a lot of people on the road cuz I did swerve but did not hit anyone or anything as it startled me as I was driving. I called Chrysler see case number below and they will do nothing about this. As this car is made you need to replace the whole seat they want me to pay for the Diagnostics waiting for a supervisor to call me back. I've been icing my lower neck and back since it happened. My case 93912799
Vehicle Speed Control
Filed Jul 31, 2025IN
When coming to a stop the van will jerk, and when taking off it acts like it does not want to catch the gear, now we are expirancing no take off, it will not go past 20 miles, and when we try the engine will rev up and will not pick up speed.
Seats
Filed Jul 30, 2025DE
Passenger side active head rest deployed suddenly while driving down the road on a hot day (90 degrees with heat factor 100+) Called dealer and they stated extended coverage for this expired June 13. This happened on July 28. They want to order parts, approx 170 USD and charge 108 USD labor. This is a common problem because of manufacturing with inferior plastic parts and it is violent when it pops apart unexpectedly.
Power Train
Filed Jun 23, 2025MO
I purchased the vehicle yesterday. On drive home I noticed that it stop pulling. I took foot off of gas and reapply and the vehicle picked up speed again. I got home and checked recalls for this year vehicle and noticed a safety recall for the transmission. When I called dealership today and gave the VIN # they said there were no recalls for my vehicle. But my vehicle is performing exactly like the safety recall reported. Person I bought it from said she's been the only owner. So now I'm going to have to find a shop to repair the transmission because I refuse to drive a vehicle that's unsafe. Why was my van not included in the recall when the recall list included my year make and model?
Seats
Filed May 17, 2025FL
The Head Restraint (AHR) on the driver's seat opened, without warning, striking the back of my head with considerable force. I was startled and momentarily dazed, as a result. The vehicle was parked at the time, so no impact or collision was involved. The Head restraint has not been repaired and is available for inspection. I have seen many reports of the same problem with numerous other vehicles. The manufacturers should be responsible for the repairs. Thank you!
Seats › Front Assembly › Head Restraint
Filed May 9, 202575,000 milesVA
The contact owns a 2015 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the driver's head restraint unexpectedly deployed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Power Train
Filed Apr 29, 202564,000 milesNJ
The contact owns a 2015 Chrysler Town and Country. The contact stated that while her husband was driving uphill at an undisclosed speed, the transmission failed to properly shift into a higher gear, and the engine was revving abnormally. The contact pulled over the side of the road 1,000 ft away from the residence and added transmission fluid to the vehicle. The contact stated that while following her husband in another vehicle, she observed leaking fluid underneath the vehicle. The contact’s husband stopped the vehicle and the contact noticed that transmission reservoir was empathy. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission fluid was leaking from the bell housing, and the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another independent transmission mechanic but had not yet been diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.
Seats
Filed Apr 8, 2025IN
The passenger side active head restraints (AHRs) deployed unexpectedly while the van was unoccupied inside our garage. Upon investigation the metal latch bar was still in it's undeployed location (latched into the head rest) but there were visible plastic parts missing on the other portion of the headrest. It appears that the plastic clamps had broken at some point and caused the AHR to deploy - luckily nobody was in that seat at the time. The AHR was unable to be reset so a replacement headrest has been ordered for installation.
Engine
Filed Mar 12, 2025NY
In approximately 10 separate instances starting around December 12th when I was driving my 2015 Town and Chrysler Mini van, it would lose power and shut off randomly. I would attempt to steer the car to the side or middle of the road (I lost the ability to turn the wheel), shut the car off and turn it back on and the car would start up again no problem. I took the car to the dealership three times for this issue and they were not able to find an issue any of the times I brought it in. It happened once when my daughter was in the car. I was concerned from my safety because I could have been rear ended. I avoid highway driving because of this issue.
Power Train
Filed Feb 5, 2025KY
Wife was driving vehicle home and loud whining began. Vehicle started to jerk on way home. Got home to driveway and car would not pull itself up the hill of driveway. Vehicle will not shift into any gear now except park.
Seats
Filed Jan 30, 2025GA
*The drivers side headrest popped open while I was driving and yes it is available for inspection. Prior to this (several months), the passenger side headrest did the same thing while a passenger was in the seat. *When the headrest deployed/opened, it hit me in the back of the head. *No. *No. No, there were no warnings.
Engine
Filed Jan 21, 2025IL
There is a loud ticking noise coming from the engine. A mechanic said it’s a rocket arm failure. He said there are problems with them and were recalled in 2014. After researching the problem, it appears that the problem extends past the 2014 model year. You tube has hundreds of repair videos for this engine. The mechanic said that the problem will only get worse and can cause the engine to stall and miss and it will eventually freeze up causing a possible accident. Please investigate this. I have maintained this vehicle well with oil changes every 3000 miles. Thank you.
Engine
Filed Jan 12, 2025OH
The seals in the oil cooler adapter failed. Began leaking oil from the top of the motor down onto the exhaust. This could easily cause a fire when the oil drips onto a hot exhaust. Confirmed by several mechanics and replicated in nearly ALL vehicles with the 3.6-liter Pentastar V-6 engine. There was no warning lamps. The smell of burning oil was the first symptom. Followed shortly by seeing oil puddling under the vehicle.
Structure › Body › Tailgate
Filed Jan 10, 2025110,000 milesPA
The contact owns a 2015 Chrysler Town And Country Touring. The contact stated that on several occasions while parked and turned off, the tailgate button was depressed from inside of the vehicle, and the tailgate closed inadvertently. On one occasion while parked with the tailgate opened, the hatchback closed on her head and would release. The contact sustained a head injury. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
Seats
Filed Jan 9, 2025PA
Passenger front head rest exploded/ejected while pulling into driveway.
Power Train
Filed Dec 16, 2024WI
OIL HOUSING HAS BEEN REPLACED 4 TIMES. SINCE 64K MILES, NOW AT 112K. THERE NEEDS TO BE A RECALL. THERE ARE SO MANY SIMILAR OCCURANCES. THIS IS A HUGE FIRE HAZZARD.
Engine
Filed Dec 16, 2024IL
The engine developed a ticking noise. From what I have found, there are defective rocker arms in the engine. Eventually, they will fail and cause complete engine failure which can occur at any time, even when driving at high speeds. This seems to be a serious safety concern. There is a class action lawsuit working its way through the courts, but, there should be a safety recall. thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine
Filed Dec 11, 2024ME
Went to garage for vehicle to pass routine inspection. However, the OIL FILTER HOUSING was leaking quite a bit. Due to the size of the leak, I had to pay to replace the oil filter housing and the related fluids. This was about a 3 hours repair. I could not drive the vehicle until the part was replaced. This part failing and leaking at about 85,800 miles seems to have been premature. The garage staff told me the vehicle could not pass inspection until the part was replaced. It seems as if the part has had issues and the newer components may be more durable.
Power Train
Filed Dec 11, 2024ME
Noticed the vehicle was leaking fluid. The vehicle temperature GAUGE was also running HOT. Went to a garage on 9 18 2024 and was told the 2 transmission hose lines were leaking and needed replacing. Was a significant leak. Was not able to use the vehicle due to HOT temperature gauge and only able to drive the vehicle a short distance and leaking fluids. Had to have both transmission hoses replaced at about 84500 miles. (SEE DIFFERENT complaint, that 1 - 2 months later, on 12 5 2024 had to go to a garage and have the OIL FILTER HOUSING replaced due to another leak and replace all related fluids).
Engine
Filed Nov 21, 2024MI
Two blocks from home my Pentastar oil filter housing & cooler line broke and there was oil all over and the car stalled just before my driveway. Could not start it and had a towing company take to Meekhof Tire & Service where I have my work done. Safety was ok. No inspected other than Meekhof checking to see what was wrong. There were no warning lights on dash. Chrysler has known about this problem for a long time and never did a recall. So I had to get a used 3.6lV6 engine.
Power Train
Filed Nov 1, 2024IL
The contact owns a 2015 Chrysler Town and Country. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. There were no warning lights illuminated or messages displayed. The vehicle was steered to the side of the road and restarted. The contact stated that the vehicle failed to exceed 25 MPH. The vehicle was then taken to an independent mechanic where it was diagnosed that an unknown pump inside of the transmission needed to be replaced. The vehicle was then taken to a dealer where the same diagnostic result was provided. The vehicle was then taken back to the independent mechanic and repaired; however, the failure reoccurred a month later. The manufacturer was noticed of the failure. The failure mileage was unknown.
Power Train
Filed Oct 22, 2024PA
The contact owns a 2015 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
Power Train
Filed Oct 10, 2024FL
On interstate 95 I was on the on ramp and tried to accelerate and merge onto the highway the rpms went way up and the vehicle slowed down and has no acceleration leaving me in the path of a tractor trailer who honked his horn and barely missed me. I limped to the shoulder got a toe trk to row it to a repair facility. I was told the tranmission pump had gone out and that there was a recall for these transmissions
Seats
Filed Sep 28, 2024OR
Minivan was parked in our driveway and we heard a loud bang. The driver side headrest had spontaneously sprung open. Van has never been in an accident.
Unknown or Other
Filed Sep 21, 2024AZ
The driver's side, sliding door will not open manually or (using automatic) from inside of vehicle or outside of vehicle, or with the remote key. Door is stuck closed like it's jammed. I am very careful with my doors, and tell everyone not to slam them hard. I don't trust this doors safety.
Unknown or Other
Filed Sep 16, 2024GA
Driver side rear sliding door lock doesn't work. The door makes a loud buzzing noise and does not unlock. The door can be unlocked manually with force. There is already a manufacturer recall for this exact same condition and part, but doesn't cover my car. My car was built 72 days prior to the start of the covered equipment, but is showing the exact same issues as those covered.
Seats
Filed Sep 12, 2024VA
2015 Chrysler Town and Country. Black "Leather". Right Front Passenger Headrest. I was loading something into the Right Sliding door when my elbow bumped the headrest. It was slight enough that I thought nothing of it, but when my passenger got into the R/F seat, the headrest was thrust forward. We attempted to "reset" it but it would not latch in the back position. Upon assessment, we found the plastic "latches" broken. This is a design or quality problem with safety implications and Chrysler needs to replace this headrest in affected vehicles. There are several reports in the 2014-2015 model years with this issue. It should be a safety RECALL. Some complaints are that the parts are on backorder. This cannot be allowed. Chrysler should be held accountable.
The contact owns a 2015 Chrysler Town and Country. The contact stated while the vehicle was parked, the rear driver’s side and rear passenger’s side doors were inoperable while depressing the unlock button or attempting to exit the vehicle manually. The contact stated that the children seated in the rear of the vehicle had to go over to the front driver’s or front passenger’s side seats to exit the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic and the independent mechanic made the contact aware of TSB Number: D21-15; and informed the contact that the vehicle was under warranty. The contact was informed that the door lock actuators on the rear driver’s side and passenger’s side doors were faulty. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the TSB. The failure mileage was approximately 115,000.
Seats
Filed Sep 11, 2024FL
Driving on a highway with my teenager sitting in the front passernger seat when all of a sudden we heard a loud pop and the headrest hit the back of my teenagers head. It was like an explosion. Fortunalty my teenager was looking down and said it didn't hurt them. Yes it is available for inspection. Someone could get a concussion given the force that headrest popped so forcefully. I have not taken it to a Chrysler dealer since it sounds like they dont do anything for it. No warnings.
Power Train
Filed Sep 3, 2024MI
I was driving and all of a sudden my 2015 town and country was shifting erratically then the transmission had no drive all RPMS kept going up but no movement there needs to be a recall for these 62te transmissions there are so many complaints about these transmissions failing and nothing has been done over years and years same issue
Structure › Body
Filed Aug 31, 2024TX
The sliding passenger door locks when the other doors are unlocked. But when you lock the car that door is not locked so we have to keep the kiddie lock on and not use it and sometimes we have to open it manually. The kiddie locks automatically comes on when the door closes.
Air Bags
Filed Aug 24, 2024FL
With normal use, no accident has occurred both front driver and passenger active headrest have deployed due to faulty plastic casing. One side, front passenger occured with occupant pulling on headrest to enter vehicle in the middle row. One , front driver side, occured when a shopping bag GENTLY bumped the headrest while being removed from the middle row behind the seat. They will not "click" back into place because of a broken piece. If this deployed while driving, rather than casual contact (not rough contact!) it would cause injury to the neck or confusion in a driver to no longer be alert.
Power Train
Filed Aug 17, 2024OH
The van began making a squeal noise and the RPMs fluctuating then the check engine light came, I got it scanned the code was for low transmission pressure, This vehicle has less then 100,000 miles on it. The vehicle was inspected by two different repair shops.
Air Bags
Filed Aug 12, 2024IA
The Active Head Rest on the driver seat in my 2015 Chrysler Town and Country. I purchased this vehicle brand new from the dealer in 2015 from the Chrylser Dealer in Springfield, IL. No one was driving the vehicle at the time, we only notice the headrest had activated after entering the vehicle after it was parked in our garage. I have contacted my local dealer (Burlington, IA) to determine the repair/replacement required. No other warning lights are shown on the dashboard. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power Train
Filed Aug 12, 2024MA
While driving, transmission began to stutter and car began to buck. No check engine lights came on. Transmission then had a whining noise and was overheating.
Seats
Filed Aug 6, 2024PA
The driver's side headrest deployed while driving. My husband was driving on [XXX] at about 70-75 mph, when his headrest suddenly and unexpectedly burst open. This is a serious safety hazard. He said it felt like he got punched in the back of the head and was startled. Thankfully he didn't lose control of the vehicle and avoided an accident. It appears some plastic inside the headrest broke, causing it to deploy when it shouldn't have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown or Other
Filed Aug 3, 2024MI
Front passenger headrest exploded without being in an accident. Serious injury could have occurred.
Power Train
Filed Jul 29, 2024KY
While driving the vehicle it loses power and will not shift gears. This happened in the middle of a busy highway with me and my children in the car. When turning the van off and back on it will then go into gear but then quickly loses power and will not move forward. This happened 7/28/2024
Complaints 1-50 of 383, newest first, reproduced as filed.
2015 Chrysler Town And Country: questions buyers ask
Is the 2015 Chrysler Town And Country a good car?
Going by the federal record, it is one of the Town And Country years to avoid: an unusual share of its 383 complaints describe fires, crashes or deaths for a car of its age. The most common complaint is about the transmission (26%). In NHTSA crash tests it scored 4 stars overall.
What is the most common problem with the 2015 Chrysler Town And Country?
The transmission: 101 of the 383 complaints (26%) are about it. Owners most often say it turns on the check engine light (21%), sets off warning lights on the dash (20%) and loses power (17%). The typical report comes at 84,069 miles.
How many recalls does the 2015 Chrysler Town And Country have?
4 safety recalls on file with NHTSA, the most recent filed Dec 17, 2025. The largest, 17V824000, covered 61,791 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2015 Chrysler Town And Country problems start?
Half of the complaints that record an odometer reading came in before 69,000 miles. For the transmission the midpoint is 84,069 miles.
Has NHTSA investigated the 2015 Chrysler Town And Country?
Yes, once. PE19014 ("Active Head Rest Inadvertent Deployment") was opened Sep 9, 2019 and closed Feb 25, 2026.
Are there service bulletins for the 2015 Chrysler Town And Country?
The manufacturer filed 263 technical service bulletins and other notices for it with NHTSA, most of them about the engine (37), the electrical system (32) and the transmission (26). They include a warranty extension, 23-001-25, filed Jan 29, 2025. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
3 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 17, 2025. Source: NHTSA Office of Defects Investigation.