2001 Chrysler Town And Country

Fatalities reported

Owners filed 462 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. It has been recalled 7 times.

When it fails
020k40k60k90k120k200k
65,049 milesMedian miles at failure

287 complaints record an odometer reading. Failures cluster around 60,00075,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission49
106
Air Bags39
202
Electrical System34
020
Steering20
000
Visibility › Power Window Devices and Controls18
003
Exterior Lighting › Headlights14
000
Air Bags › Frontal13
306
Structure › Body › Door12
014
Seat Belts › Rear/Other9
000
Air Bags › Frontal › Sensor/Control Module9
000

7 safety recalls

Part 573 reports
Equipment10E034000
Filed Aug 10, 20106,686 vehiclesCurt Mfg. Inc.

Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.

Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.

Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.

Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.

Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Equipment › Electrical › Radio/Tape Deck/Cd Etc.04V531000
Filed Nov 2, 2004238,000 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.

Risk. THIS COULD RESULT IN A SPEAKER FIRE.

Remedy. DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel System, Gasoline03E053000
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division

Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.

Equipment03E045000
Filed Sep 26, 200345,870 vehiclesIntercontinental Auto Parts

Defect. AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.

Risk. IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

Remedy. AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.

Latches/Locks/Linkages › Doors › Latch01I003000
Filed May 31, 2001105,484 vehiclesDaimlerchrysler Corporation

Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2001 PLYMOUTH VOYAGER, CHRYSLER TOWN & COUNTRY, AND DODGE CARAVAN/GRAND CARAVAN MINI VANS THAT ARE NOT EQUIPPED WITH THE REMOTE KEYLESS ENTRY OPTION. THE SLIDING DOOR LATCHES ON THESE VEHICLES COULD RELEASE DURING CERTAIN SEVERE ACCIDENT CONDITIONS THAT INVOLVE THE SLIDING DOOR.

Risk. THIS COULD ALLOW THE SLIDING DOOR TO PARTIALLY OPEN.

Remedy. DEALER WILL REPLACE BOTH SLIDING DOOR KEY CYLINDER-TO-BELL CRANK LINKS ON THE SLIDING DOORS FREE OF CHARGE (PARTS AND LABOR). DAIMLERCHRYSLER HAS DECIDED TO CONDUCT A SERVICE CAMPAIGN TO REPLACE THE SLIDING DOOR KEY CYLINDER-TO-BELL CRANK LINKS. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403, CONCERNING THIS PROGRAM.

Suspension › Front › Control Arm › Lower Arm01V152000
Filed May 8, 200141,587 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINIVANS. THE LOWER CONTROL ARM PIVOT BOLT COULD FRACTURE.

Risk. IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.

Remedy. DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

What owners reported

Newest filings
Air Bags
Filed May 10, 2021300,000 milesNC

ALARMS GO IFF.DRIVING.ALLIGHTS GO OUT.CANT SEE .DRIVING INTERSTATES AT 70 TO 80 MPH...THIS IS REAL DANGER TO ALL OWNERS OF ANT CARAVANS AND TOWN AND COUNTRY VANS. ID LIKE TO FILE A LAWSUIT PROTECTING ALL OF US OWNERS? HOW MANY HAVE BEEN KILLED AND NEVER REPORTED?

Air Bags
Filed Jun 22, 2020OH

2001 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG BEING DEPLOYED WITHOUT CAUSE. *LD THE CONSUMER STATED WHEN THE AIRBAG DEPLOYED IT CRACKED THE WINDSHIELD AND DAMAGED THE DASHBOARD. THE CONSUMER REQUESTED TO BE REIMBURSED THE KELLY BLUE BOOK VALUE OF THE VEHICLE. *JS

Electrical System
Filed Oct 10, 20185 milesOH

CAR STOPPED, WINDSHIELDS WIPERS WORKED LIGHTING WORKED, CANTON CITY POLICE DEPARTMENT ATTEMPTED TO HELP . I HAD TO HAVE THE CAR TOWED ,PRIOR TO THE INCIDENT AUTOZONE PRINTED ELECTRICAL PROBLEMS IN MOTION 30TH STREET AND MARKET 8/07/2018 RECALL NUMBER 625600

Electrical System
Filed May 10, 2018201,000 milesGA

TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHEN THE GEAR SHIFTER WAS PLACED IN DRIVE, THE VEHICLE FAILED TO MOVE. IN ADDITION, THE CHECK ENGINE AND ANOTHER UNKNOWN WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A GROUND WIRE FROM THE WIRING HARNESS CAUSED THE IGNITION FUSE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.

Steering
Filed Dec 12, 201798,000 milesKS

STEERING WHEEL LOCKED UP WHILE DRIVING, WITH ENGINE RUNNING, CAR WENT OFF ROAD, ALMOST HIT TREE. AFTER STOPPED , WITH ENGINE STILL RUNNING ( IT NEVER STOPPED) I HAD TO PULL BACK AND FORTH ON THE STEERING WHEEL, SUDDENLY THE WHEEL WAS FREE TO TURN AND HAS ACTED NORMAL SINCE. DROVE HOME FINE , BUT SCARED IT MAY HAPPEN AGAIN ! KIDS WERE IN VAN !

Fuel/Propulsion System
Filed Dec 8, 201790,000 milesMI

FUEL RAIL CAP LEAKING GAS INTERMITTENTLY . FIRE SAFETY HAZARD AND ENVIRONMENT ISSUE... CONTACTED CHRYSLER WITH NO SUCCESS AND POINTED OUT THAT THE FUEL RAIL DESIGN ON MY 2001 TOWN AND COUNTRY 3.8 LITER ALUMINUM INTAKE ENGINE IS THE THE SAME FUEL RAIL DESIGN AS THE 2000 MODEL THAT HAS A RECALL FOR GAS LEAKS AND FIRE. CHRYSLER WOULD NOT EXTENDED THE RECALL TO MY 2001 TOWN AND COUNTRY 3.8 LITER . TO NHTSA ,PLEASE PUT MY 2001 TOWN AND COUNTRY 3.8 LITER ON THE RECALL LIST SO CHRYSLER WILL FIX THIS DESIGN ,FIRE HAZARD AND ENVIRONMENT ISSUES AT THEIR COST. **AS A NOTE THE SIMILAR MODEL YEARS 03-07 3.8 LITER CHRYSLER AND DODGE MINIVANS, CHRYSLER ENGINEERING RE-DESIGNED THIS FUEL RAIL AND COMPLETELY REMOVED THE FUEL RAIL CAP THAT LEAKS SO FREQUENTLY .. HUMMM....... SEE ATTACHED PDF FOR MODEL YEAR 2000 RECALL

Fuel/Propulsion System
Filed Oct 23, 201780,000 milesMI

2001 TOWN AND COUNTRY LIMITED 3.8 LITER ENGINE . **FUEL FILLER NECK RUST CORROSION AND FAILURE**. GETTING CHECK ENGINE LIGHT OBD2 CODE P455 . REPLACED FUEL FILLER CAP BUT DID NOT FIX PROBLEM . NOTICED RUST CORROSION AND FAILURE AT PLASTIC TO METAL SEEM ON FUEL NECK FILL AREA.. THIS IS CAUSING FUEL VAPOR SMELL ALSO **DANGEROUS! SHOULD BE A RECALL AND REIMBURSED FOR FUEL NECK REPLACEMENT COST AND SERVICE MOPAR FUEL NECK PN 4809624AG

Fuel/Propulsion System
Filed Oct 23, 2017120,000 milesMI

2001 TOWN AND COUNTRY LIMITED 3.8 LITER ENGINE . **ENGINE FUEL RAIL FUEL LEAKAGE AND FAILURE**. GETTING RAW GAS POOLING ON THE TOP OF THE ENGINE LEAKING FROM THE FUEL RAIL CAP ON THE TOP OF THE END OF THE FUEL RAIL(DRIVER SIDE OF RAIL). I LOOKED INTO THIS ISSUE ON EARLIER MODELS AND THE 2000 MODEL HAD THE SAME PROBLEM WITH THE FUEL RAIL AND **THERE WAS A RECALL FOR THE YEAR 2000 ** I HAVE THAT SAME EXACT FUEL RAIL ON MY 2001 VAN BUT CHRYSLER WOULD NOT FIX IT?? THEY TOLD ME MY 2001 VAN WAS NOT ON THE RECALL LIST. ** THIS FUEL LEAK IS **DANGEROUS! COULD CATCH FIRE LEAKING ON THE TOP OF THE ENGINE. THIS SHOULD BE A RECALL FOR MY 2001 TOWN AND COUNTRY 3.8 LITER ENGINE. I HAVE NOT FIX THIS BECAUSE OF THE HIGH COST AND A MANUFACTURE SAFETY ISSUE . IF MY VAN CATCHES FIRE BECAUSE OF THIS I WANT THIS RECORD. I TRIED MANY HOURS WITH CHRYSLER DEALER AND CHRYSLER CORPORATE TO GET THIS FUEL RAIL LEAK FIXED BY THEM WITH NOT SUCCESS. ** PLEASE HELP ME WITH THIS TO GET MY 2001 VAN COVERED BY THE PRIOR FUEL RAIL RECALL. THANK YOU IN ADVANCE FOR ANY HELP.

Air Bags
Filed Jul 10, 201749,000 milesOR

THE WARNING LIGHT FOR THE AIR BAGS COMES ON WHEN I START THE VEHICLE AND STAYS ON WHILE DRIVING. ABOUT A WEEK A GO IT WOULD COME ON AND THEN TURN OFF IN A MINUTE OR SO BUT NOW THE WARNING LIGHT STAYS ON. I AM WONDERING IF THERE HAVE BEEN ANY RECALLS FOR THESE AIR BAGS, IF THE VEHICLE IS SAFE, AND WHAT I SHOULD DO. THE VEHICLE HAS 49,067 MILES.

Service Brakes
Filed May 25, 2017NJ

CHANGED BRAKES, ROTORS AND CALIPERS BUT AFTER A COUPLE OF MILES BRAKES GET STUCK, ABS LIGHT IS ON CONSTANTLY AND NOW BURNT RUBBER SMELL FROM FRONT WHEEL. WE HAVE HAD THIS ISSUE BEFORE.

Air Bags
Filed Mar 23, 2017150,000 milesWY

TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG'S CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INDICATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Electrical System
Filed Jan 11, 2017110,000 milesPA

TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER AND A LOSS OF POWER STEERING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Unknown or Other
Filed Oct 30, 201653,000 milesFL

WITH 4 DOUGLAS TIRES (215-65-16 T) PURCHASED AT WALMART I EXPERIENCED HIGH SPEED DRIVE-ABILITY ISSUES ABOVE 55 MPH. NOTICED EXCESSIVE RUNOUT ISSUE AT COLD START. TIRE ISSUE CONTINUE BUT CHANGE WITH TEMPERATURE/DISTANCE DRIVEN. THIS CERTIFIED MECHANIC CONSIDERS THESE TIRES TO BE A SAFETY HAZARD AND A SOURCE OF POOR RIDE QUALITY AT ALL TIMES. THESE TIRES SHOULD BE DISCONTINUED. THESE TIRES CANNOT QUALIFY FOR A "T" RATING SERVICE. I TESTED PERFORMANCE OF THESE TIRES FROM 0 TO 80 MPH WITH THE EXPECTATION OF TIRE FAILURE.

Power Train1 killed
Filed Jul 13, 201675,000 milesSC

MY WIFE WAS KILLED WHEN THE GEAR SHIFT ENGAGED WHILE SHE WAS PUTTING GROCERIES IN THE BACK OF HER VAN IN THE STORES PARKING LOT. THERE WERE NO WITNESSES. FLORIDA STATE HIGH PATROL AT THE SCENE PIECED TOGETHER THE LIKELY EVENTS. WHEN THE CAR STARTED ROLLING BACKWARD, SHE MAY HAVE REACHED IN THE DRIVER'S SIDE DOOR TO STOP IT. THE DOOR MAY HAVE KNOCKED HER UNDER THE CAR, KILLING HER INSTANTLY. THIS WAS REPORTED TO CHRYSLER IN 2014. I RAISE IT AGAIN BECAUSE OF RECENT PROBLEMS WITH GEAR SHIFTS IN LATER CHRYSLER MODELS. ... UPDATED 08/23/16 *BF *JS

Air Bags
Filed Jul 1, 20161,700 milesWV

AIR BAG LIGHT COMES ON WHILE DRIVING AND STAYS ON A COUPLE OF MINUTES AND THEN GOES OFF AND COMES ON LATER. THIS HAS BEEN HAPPENING FOR A COUPLE OF MONTHS

Air Bags
Filed May 31, 201690,000 milesAL

FAULTY CLOCK SPRING. SAME SYMPTOMS AS RECALL #04V480000 FOR CHRYSLER MINI-VANS MFD. THROUGH 08-31-2000. ALTHOUGH MINE IS A 2001 MODEL, IT WAS MFD. SOON THERE AFTER NOV.. 2000. WHY NO RECALL FOR THE '01? AGAIN SAME SYMPTOMS: AIR BAG LIGHT ON NEARLY ALL THE TIME, HORN DOESN'T WORK, STEERING WHEEL RADIO CONTROLS DO NOT WORK. A FAULTY CLOCK SPRING I'M TOLD. VEHICLE EXHIBITS THESE SYMPTOMS ACROSS ALL DRIVING CONDITIONS.

Electrical System
Filed Feb 25, 2016FL

2011 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO NHTSA RECALL 14V-234. CONSUMER STATES THAT THIS IS THE SECOND RECALL NOTICE RECEIVED AND VEHICLE HAS NOT BEEN REPAIRED DUE TO DEALER NOT YET RECEIVING THE PARTS. *LD

Air Bags
Filed Nov 12, 2015MI

THE AIR BAG LIGHT STAYS ON AFTER I START THE CAR. VEHICLE HAS APPROXIMATELY 95,000 MILES. THE TECHNICIAN SCAN SHOWS FAULT CODE FOR "DRIVER SQUIB #1 CIRCUIT OPEN" AND HE IS TELLING ME IT IS A CLOCKSPRING FAULT. THERE WAS A RECALL FOR THE CLOCKSPRING IN 2004, HOWEVER WHEN I CALLED THE DEALER HE SAID THAT MY VIN IS NOT INCLUDED. HOW DID CHRYSLER DECIDE THAT MY VEHICLE SHOULD NOT BE INCLUDED IN THE RECALL?

Suspension
Filed Sep 16, 2015115,000 milesMI

TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE REPLACING THE BATTERY IN THE VEHICLE, THE CONTACT NOTICED THAT THE SHOCK TOWER HAD EXTREME CORROSION. THE CONTACT STATED THAT THE SUSPENSION SUPPORT FRACTURED, MAKING THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Structure › Body › Door
Filed Aug 27, 2015SC

TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR WAS UNABLE TO BE LOCKED BY USING THE DOOR LOCK FEATURE ON THE DRIVER'S DOOR OR THE KEYLESS ENTRY SYSTEM WITH THE KEY FOB. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SLIDING DOOR WOULD BE AJAR. THE CONTACT STATED THAT THE DOOR WAS ONLY ABLE TO BE LOCKED MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

20 of 462 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20180100Routine
20170100Routine
2016525510Above average
2015382413Fatalities reported
20146364160Above average
2013680490Above average
20126345160Above average
20117733120Above average
20101,5565251Fatalities reported
20097076120Above average
20081,9397170Above average
2007219260Above average
20064314151Fatalities reported
20058577140Above average
2004167650Routine
2003245672Fatalities reported
20024048120Above average
2001 — this page462771Fatalities reported
20003067160Above average
199936292811Fatalities reported
199829610200High concern
19973889142Fatalities reported
199693812525Fatalities reported
199558410Routine
1994154610Routine
19932141040Above average
19921351030Routine
1991251000Routine
199013400Routine

Compare every Town And Country year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.