“Tl* the contact owns a 2001 chrysler town and country. The contact stated that the air bag warning indicator illuminated. The contact took the vehicle to the dealer where it was diagnosed that the air bag's clockspring needed to be replaced. The vehicle was repaired.”
Owner complaint, filed Mar 23, 2017 at 150,000 miles
“Faulty clock spring. Same symptoms as recall #04v480000 for chrysler mini-vans mfd. Through 08-31-2000. Although mine is a 2001 model, it was mfd. Soon there after nov.. 2000. Why no recall for the '01? Again same symptoms: air bag light on nearly all the time, horn doesn't work, steering wheel radio controls do not work. A faulty clock spring I'm told. Vehicle exhibits these symptoms across all driving conditions.”
Owner complaint, filed May 31, 2016 at 90,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened
Complaints about the 2001 Town And Country peaked in 2004, with 68 filed that year. No recall on file covers the airbags, the subject of 14% of the complaints. In 2021 owners filed 1 so far.
Defect. CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk. IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Remedy. CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Filed Nov 2, 2004238,000 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Risk. THIS COULD RESULT IN A SPEAKER FIRE.
Remedy. DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Oct 24, 200368,563 vehiclesWix Filteration Products Division
Defect. CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk. A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy. WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
Filed Sep 26, 200345,870 vehiclesIntercontinental Auto Parts
Defect. AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Risk. IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
Remedy. AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.
Filed May 31, 2001105,484 vehiclesDaimlerchrysler Corporation
Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2001 PLYMOUTH VOYAGER, CHRYSLER TOWN & COUNTRY, AND DODGE CARAVAN/GRAND CARAVAN MINI VANS THAT ARE NOT EQUIPPED WITH THE REMOTE KEYLESS ENTRY OPTION. THE SLIDING DOOR LATCHES ON THESE VEHICLES COULD RELEASE DURING CERTAIN SEVERE ACCIDENT CONDITIONS THAT INVOLVE THE SLIDING DOOR.
Risk. THIS COULD ALLOW THE SLIDING DOOR TO PARTIALLY OPEN.
Remedy. DEALER WILL REPLACE BOTH SLIDING DOOR KEY CYLINDER-TO-BELL CRANK LINKS ON THE SLIDING DOORS FREE OF CHARGE (PARTS AND LABOR). DAIMLERCHRYSLER HAS DECIDED TO CONDUCT A SERVICE CAMPAIGN TO REPLACE THE SLIDING DOOR KEY CYLINDER-TO-BELL CRANK LINKS. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403, CONCERNING THIS PROGRAM.
Suspension › Front › Control Arm › Lower Arm01V152000
Filed May 8, 200141,587 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: MINIVANS. THE LOWER CONTROL ARM PIVOT BOLT COULD FRACTURE.
Risk. IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.
Remedy. DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
All 7 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 3 name the 2001 Town And Country.
Opened Jun 1, 2005Closed May 2, 2006electrical system
Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition is random; it sometimes does not repeat and lasts for a very short duration. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take …
Opened Feb 2, 2005Closed Jun 1, 2005electrical system
The office of defects investigation (odi) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation is monitored by the vehicle's body control module (bcm) and front control module (fcm).odi is upgrading this preliminary evaluation to an engineering analysis (ea05-009) to further examine the issue.
POWER LIFTGATE LATCHEngineering analysis EA04031Closed
Opened Nov 22, 2004Closed Apr 7, 2005Led to recall 05V134000door locks and latches
This investigation was opened as pe04-054 regarding reports of alleged power liftgate (plg) opening while driving.the investigation was upgraded on november 22, 2004 based on information provided by daimlerchrysler corporation (dcc) in its september 17, 2004 response to pe04-054. By letter of april 5, 2005, dcc has notified the agency that it will conduct a safety recall of 70,235 model year (my) 2003 chrysler town & country and dodge grand caravan vehicles equipped with the plg option.dcc has identified a problem in early production my 2003 plg control modules that can prevent the plg door …
Technical service bulletins
148 on file
Repair instructions the manufacturer sent its dealers for the 2001 Town And Country. Not recalls: the fix is usually free only while the car is under warranty.
electrical system 21engine 21equipment 20body and frame 15visibility 13brakes 10steering 10transmission 9
ALARMS GO IFF.DRIVING.ALLIGHTS GO OUT.CANT SEE .DRIVING INTERSTATES AT 70 TO 80 MPH...THIS IS REAL DANGER TO ALL OWNERS OF ANT CARAVANS AND TOWN AND COUNTRY VANS. ID LIKE TO FILE A LAWSUIT PROTECTING ALL OF US OWNERS? HOW MANY HAVE BEEN KILLED AND NEVER REPORTED?
Air Bags
Filed Jun 22, 2020OH
2001 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG BEING DEPLOYED WITHOUT CAUSE. *LD THE CONSUMER STATED WHEN THE AIRBAG DEPLOYED IT CRACKED THE WINDSHIELD AND DAMAGED THE DASHBOARD. THE CONSUMER REQUESTED TO BE REIMBURSED THE KELLY BLUE BOOK VALUE OF THE VEHICLE. *JS
Electrical System
Filed Oct 10, 20185 milesOH
CAR STOPPED, WINDSHIELDS WIPERS WORKED LIGHTING WORKED, CANTON CITY POLICE DEPARTMENT ATTEMPTED TO HELP . I HAD TO HAVE THE CAR TOWED ,PRIOR TO THE INCIDENT AUTOZONE PRINTED ELECTRICAL PROBLEMS IN MOTION 30TH STREET AND MARKET 8/07/2018 RECALL NUMBER 625600
Electrical System
Filed May 10, 2018201,000 milesGA
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHEN THE GEAR SHIFTER WAS PLACED IN DRIVE, THE VEHICLE FAILED TO MOVE. IN ADDITION, THE CHECK ENGINE AND ANOTHER UNKNOWN WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A GROUND WIRE FROM THE WIRING HARNESS CAUSED THE IGNITION FUSE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
Steering
Filed Dec 12, 201798,000 milesKS
STEERING WHEEL LOCKED UP WHILE DRIVING, WITH ENGINE RUNNING, CAR WENT OFF ROAD, ALMOST HIT TREE. AFTER STOPPED , WITH ENGINE STILL RUNNING ( IT NEVER STOPPED) I HAD TO PULL BACK AND FORTH ON THE STEERING WHEEL, SUDDENLY THE WHEEL WAS FREE TO TURN AND HAS ACTED NORMAL SINCE. DROVE HOME FINE , BUT SCARED IT MAY HAPPEN AGAIN ! KIDS WERE IN VAN !
Fuel/Propulsion System
Filed Dec 8, 201790,000 milesMI
FUEL RAIL CAP LEAKING GAS INTERMITTENTLY . FIRE SAFETY HAZARD AND ENVIRONMENT ISSUE... CONTACTED CHRYSLER WITH NO SUCCESS AND POINTED OUT THAT THE FUEL RAIL DESIGN ON MY 2001 TOWN AND COUNTRY 3.8 LITER ALUMINUM INTAKE ENGINE IS THE THE SAME FUEL RAIL DESIGN AS THE 2000 MODEL THAT HAS A RECALL FOR GAS LEAKS AND FIRE. CHRYSLER WOULD NOT EXTENDED THE RECALL TO MY 2001 TOWN AND COUNTRY 3.8 LITER . TO NHTSA ,PLEASE PUT MY 2001 TOWN AND COUNTRY 3.8 LITER ON THE RECALL LIST SO CHRYSLER WILL FIX THIS DESIGN ,FIRE HAZARD AND ENVIRONMENT ISSUES AT THEIR COST. **AS A NOTE THE SIMILAR MODEL YEARS 03-07 3.8 LITER CHRYSLER AND DODGE MINIVANS, CHRYSLER ENGINEERING RE-DESIGNED THIS FUEL RAIL AND COMPLETELY REMOVED THE FUEL RAIL CAP THAT LEAKS SO FREQUENTLY .. HUMMM....... SEE ATTACHED PDF FOR MODEL YEAR 2000 RECALL
Fuel/Propulsion System
Filed Oct 23, 201780,000 milesMI
2001 TOWN AND COUNTRY LIMITED 3.8 LITER ENGINE . **FUEL FILLER NECK RUST CORROSION AND FAILURE**. GETTING CHECK ENGINE LIGHT OBD2 CODE P455 . REPLACED FUEL FILLER CAP BUT DID NOT FIX PROBLEM . NOTICED RUST CORROSION AND FAILURE AT PLASTIC TO METAL SEEM ON FUEL NECK FILL AREA.. THIS IS CAUSING FUEL VAPOR SMELL ALSO **DANGEROUS! SHOULD BE A RECALL AND REIMBURSED FOR FUEL NECK REPLACEMENT COST AND SERVICE MOPAR FUEL NECK PN 4809624AG
Fuel/Propulsion System
Filed Oct 23, 2017120,000 milesMI
2001 TOWN AND COUNTRY LIMITED 3.8 LITER ENGINE . **ENGINE FUEL RAIL FUEL LEAKAGE AND FAILURE**. GETTING RAW GAS POOLING ON THE TOP OF THE ENGINE LEAKING FROM THE FUEL RAIL CAP ON THE TOP OF THE END OF THE FUEL RAIL(DRIVER SIDE OF RAIL). I LOOKED INTO THIS ISSUE ON EARLIER MODELS AND THE 2000 MODEL HAD THE SAME PROBLEM WITH THE FUEL RAIL AND **THERE WAS A RECALL FOR THE YEAR 2000 ** I HAVE THAT SAME EXACT FUEL RAIL ON MY 2001 VAN BUT CHRYSLER WOULD NOT FIX IT?? THEY TOLD ME MY 2001 VAN WAS NOT ON THE RECALL LIST. ** THIS FUEL LEAK IS **DANGEROUS! COULD CATCH FIRE LEAKING ON THE TOP OF THE ENGINE. THIS SHOULD BE A RECALL FOR MY 2001 TOWN AND COUNTRY 3.8 LITER ENGINE. I HAVE NOT FIX THIS BECAUSE OF THE HIGH COST AND A MANUFACTURE SAFETY ISSUE . IF MY VAN CATCHES FIRE BECAUSE OF THIS I WANT THIS RECORD. I TRIED MANY HOURS WITH CHRYSLER DEALER AND CHRYSLER CORPORATE TO GET THIS FUEL RAIL LEAK FIXED BY THEM WITH NOT SUCCESS. ** PLEASE HELP ME WITH THIS TO GET MY 2001 VAN COVERED BY THE PRIOR FUEL RAIL RECALL. THANK YOU IN ADVANCE FOR ANY HELP.
Air Bags
Filed Jul 10, 201749,000 milesOR
THE WARNING LIGHT FOR THE AIR BAGS COMES ON WHEN I START THE VEHICLE AND STAYS ON WHILE DRIVING. ABOUT A WEEK A GO IT WOULD COME ON AND THEN TURN OFF IN A MINUTE OR SO BUT NOW THE WARNING LIGHT STAYS ON. I AM WONDERING IF THERE HAVE BEEN ANY RECALLS FOR THESE AIR BAGS, IF THE VEHICLE IS SAFE, AND WHAT I SHOULD DO. THE VEHICLE HAS 49,067 MILES.
Service Brakes
Filed May 25, 2017NJ
CHANGED BRAKES, ROTORS AND CALIPERS BUT AFTER A COUPLE OF MILES BRAKES GET STUCK, ABS LIGHT IS ON CONSTANTLY AND NOW BURNT RUBBER SMELL FROM FRONT WHEEL. WE HAVE HAD THIS ISSUE BEFORE.
Air Bags
Filed Mar 23, 2017150,000 milesWY
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG'S CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INDICATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Electrical System
Filed Jan 11, 2017110,000 milesPA
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER AND A LOSS OF POWER STEERING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Unknown or Other
Filed Oct 30, 201653,000 milesFL
WITH 4 DOUGLAS TIRES (215-65-16 T) PURCHASED AT WALMART I EXPERIENCED HIGH SPEED DRIVE-ABILITY ISSUES ABOVE 55 MPH. NOTICED EXCESSIVE RUNOUT ISSUE AT COLD START. TIRE ISSUE CONTINUE BUT CHANGE WITH TEMPERATURE/DISTANCE DRIVEN. THIS CERTIFIED MECHANIC CONSIDERS THESE TIRES TO BE A SAFETY HAZARD AND A SOURCE OF POOR RIDE QUALITY AT ALL TIMES. THESE TIRES SHOULD BE DISCONTINUED. THESE TIRES CANNOT QUALIFY FOR A "T" RATING SERVICE. I TESTED PERFORMANCE OF THESE TIRES FROM 0 TO 80 MPH WITH THE EXPECTATION OF TIRE FAILURE.
Power Train1 killed
Filed Jul 13, 201675,000 milesSC
MY WIFE WAS KILLED WHEN THE GEAR SHIFT ENGAGED WHILE SHE WAS PUTTING GROCERIES IN THE BACK OF HER VAN IN THE STORES PARKING LOT. THERE WERE NO WITNESSES. FLORIDA STATE HIGH PATROL AT THE SCENE PIECED TOGETHER THE LIKELY EVENTS. WHEN THE CAR STARTED ROLLING BACKWARD, SHE MAY HAVE REACHED IN THE DRIVER'S SIDE DOOR TO STOP IT. THE DOOR MAY HAVE KNOCKED HER UNDER THE CAR, KILLING HER INSTANTLY. THIS WAS REPORTED TO CHRYSLER IN 2014. I RAISE IT AGAIN BECAUSE OF RECENT PROBLEMS WITH GEAR SHIFTS IN LATER CHRYSLER MODELS. ... UPDATED 08/23/16 *BF *JS
Air Bags
Filed Jul 1, 20161,700 milesWV
AIR BAG LIGHT COMES ON WHILE DRIVING AND STAYS ON A COUPLE OF MINUTES AND THEN GOES OFF AND COMES ON LATER. THIS HAS BEEN HAPPENING FOR A COUPLE OF MONTHS
Air Bags
Filed May 31, 201690,000 milesAL
FAULTY CLOCK SPRING. SAME SYMPTOMS AS RECALL #04V480000 FOR CHRYSLER MINI-VANS MFD. THROUGH 08-31-2000. ALTHOUGH MINE IS A 2001 MODEL, IT WAS MFD. SOON THERE AFTER NOV.. 2000. WHY NO RECALL FOR THE '01? AGAIN SAME SYMPTOMS: AIR BAG LIGHT ON NEARLY ALL THE TIME, HORN DOESN'T WORK, STEERING WHEEL RADIO CONTROLS DO NOT WORK. A FAULTY CLOCK SPRING I'M TOLD. VEHICLE EXHIBITS THESE SYMPTOMS ACROSS ALL DRIVING CONDITIONS.
Electrical System
Filed Feb 25, 2016FL
2011 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO NHTSA RECALL 14V-234. CONSUMER STATES THAT THIS IS THE SECOND RECALL NOTICE RECEIVED AND VEHICLE HAS NOT BEEN REPAIRED DUE TO DEALER NOT YET RECEIVING THE PARTS. *LD
Air Bags
Filed Nov 12, 2015MI
THE AIR BAG LIGHT STAYS ON AFTER I START THE CAR. VEHICLE HAS APPROXIMATELY 95,000 MILES. THE TECHNICIAN SCAN SHOWS FAULT CODE FOR "DRIVER SQUIB #1 CIRCUIT OPEN" AND HE IS TELLING ME IT IS A CLOCKSPRING FAULT. THERE WAS A RECALL FOR THE CLOCKSPRING IN 2004, HOWEVER WHEN I CALLED THE DEALER HE SAID THAT MY VIN IS NOT INCLUDED. HOW DID CHRYSLER DECIDE THAT MY VEHICLE SHOULD NOT BE INCLUDED IN THE RECALL?
Suspension
Filed Sep 16, 2015115,000 milesMI
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE REPLACING THE BATTERY IN THE VEHICLE, THE CONTACT NOTICED THAT THE SHOCK TOWER HAD EXTREME CORROSION. THE CONTACT STATED THAT THE SUSPENSION SUPPORT FRACTURED, MAKING THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Structure › Body › Door
Filed Aug 27, 2015SC
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR WAS UNABLE TO BE LOCKED BY USING THE DOOR LOCK FEATURE ON THE DRIVER'S DOOR OR THE KEYLESS ENTRY SYSTEM WITH THE KEY FOB. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SLIDING DOOR WOULD BE AJAR. THE CONTACT STATED THAT THE DOOR WAS ONLY ABLE TO BE LOCKED MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Air Bags
Filed Jun 2, 2015180,000 milesNC
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND THE HORN FAILED TO OPERATE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Power Train
Filed Feb 24, 2015162,000 milesCT
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE TRANSMISSION FAILED TO GO FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED WITH AN UNKNOWN FAILURE ON THE POWER TRAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000.
Latches/Locks/Linkages
Filed Feb 12, 2015160,000 milesNY
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK OR UNLOCK. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Electrical System
Filed Feb 2, 2015267,000 milesCA
I AM NOT SURE IF IT IS ELECTRICAL OR NOT. IT SEEMS WHILE IN SOME VERY COLD WEATHER, THE HEATER SUDDENLY STOPPED WORKING ON THE PASSENGER SIDE AND THEN ABOUT 10 MINUTES LATER IT STOPPED ON THE DRIVER SIDE. THE FAN WORKED WELL BUT IT BLEW OUT COLD AIR ONLY. IF WE DID NOT HAVE WARM GEAR WITH US, I AM CERTAIN WE COULD HAVE RECEIVED SEVERE FROST BITE. *TR
Air Bags
Filed Feb 2, 2015275,000 milesCA
AIR BAG LIGHT COMES ON INTERMITTENTLY, NOT SURE IF IT MEANS IT IS ABOUT TO FAIL, SCARY STUFF, OR MAYBE IT WILL NOT DEPLOY IN THE CASE OF AN ACCIDENT, ALSO SCARY. *TR
Electrical SystemFire
Filed Jan 5, 2015123,500 milesCA
I BOUGHT CHRYSLER MY T & C AWD 3.8 LXI IN 2001, IN NOV. 2005 IT'S WIRING HARNESS GOT CORRODED DUE TO MANUFACTURING DEFECT AND CHRYSLER REPLACED IT WITH NEW WIRE HARNESS ON 11-29-2005 AT NO CHARGE AT 44,265 MILES. ON DECEMBER 23, 2014. I WAS DRIVING IN SAN FRANCISCO NEAR GOLDEN GATE BRIDGE AND NOTICED MY VAN STARTED SUDDEN ACCELERATION AND STRONG RUBBER BURNING SMELL STARTED FILLING THE PASSENGER CABIN. IT WAS OBVIOUS, SOON MY VAN WILL BE IN FLAME, THUS I PULLED OVER IN NEARBY PARKING LOT AND GOT IT TOWED AWAY FOURTH PLUS MILES. I HAVE COMPLETE SERVICE RECORD OF THIS VAN THAT IT IS VERY WELL MAINTAINED CAR AND SERVICED AT REGULAR INTERVALS AT CHRYSLER DEALERSHIP EACH AND EVERY TIME. THE MOST RECENT SERVICE AND PREVENTIVE MAINTENANCE WAS DONE AT FREMONT CHRYSLER DEALERSHIP AT 122690 MILES ON SEPTEMBER 05, 2014 AT A COST OF $1601.49. I DID EVERY THING THE DEALERSHIP RECOMMENDED IN THEIR SAFETY INSPECTION. AFTER ABOVE SERVICE THE CAR WAS NOT RUNNING SMOOTH, THUS I T WAS TAKEN BACK TO DEALERSHIP ON OCTOBER 14, 2014 AT 122903 MILES TO CHECK THE ISSUE. THEY RETURN BACK WITHOUT ANY JOB DONE SAYING THEY COULD NOT FIND ANY THING WRONG. IT WAS DRIVEN FEW MORE MILES AND IT'S WIRE HARNESS BURNED AND THEY SAID WIRE SHORTING INSIDE THE HARNESS WAS THE CAUSE OF ITS SUDDEN ACCELERATION ALSO. I HAVE OPENED CASE #26205598 WITH CHRYSLER BUT THEY HAVE NOT DECIDED YET WHAT THEY WANT TO DO. IT IS VERY UNUSUAL FOR A CAR TO BURN TWO WIRE HARNESSES IN A SPAN OF LESS THEN 125 K MILES. THEIR HARNESS HAV
Steering
Filed Jan 2, 2015270,000 milesIN
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING TIGHTENED WHEN THE CONTACT ATTEMPTED TO MAKE A LEFT TURN. THE CONTACT ADDED POWER STEERING FLUID TO THE VEHICLE AND NOTICED FLUID LEAKING UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN PROVIDED WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 270,000.
Electrical System
Filed Dec 30, 2014170,000 milesMI
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE ELECTRICAL FUNCTIONS ON THE INSTRUMENT PANEL WERE NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 170,000. UPDATED 2/24/15*CN THE CONSUMER STATED AIR BAG LIGHT WOULD ILLUMINATE AND THEN GO OUT WHILE DRIVING RANDOMLY. UPDATED 03/03/15*JB
Seats1 injured
Filed Dec 3, 2014100,000 milesPA
WHILE DRIVING ON SUNDAY NIGHT, A CAR IN FRONT OF MINE HIT THE BRAKES REQUIRING ME TO DO THE SAME. AT THAT POINT, THE SEAT BEHIND MY DRIVER'S SEAT DISENGAGED FROM THE LOCKING MECHANISM AND TILTED FORWARD. MY DAUGHTER WAS IN THE SEAT AT THE TIME IN HER CARSEAT. AS THE SEAT FELL FORWARD HER FACE HIT THE BACK OF MY SEAT CAUSING AN ABRASION AND BLACK EYE. SHE WAS TAKEN TO HER DOCTOR. THE VAN WILL BE TAKEN IN TO CHRYSLER FOR EVALUATION. CLEARLY THE SEAT MALFUNCTIONED AS IT WAS NOT LEFT UNLOCKED. *JS
Electrical System
Filed Oct 16, 2014135,000 milesIL
THE FUEL INJECTION WIRE HARNESS HAS BECOME MELTED AND THE WIRES ARE BARE AND STARTING TO CORRODE. IT HAS MADE THE VAN ENGINE DIE MULTIPLE TIMES; RPM'S TO GO UP AND DOWN, WHITE SMOKE TO COME OUT OF TAIL PIPE; INCORRECT CODES TO COME UP WHEN ENGINE LIGHT IS ON; MISDIAGNOSIS UNNEEDED REPAIRS, ELECTRICAL ISSUES. 8TR
Fuel System, Gasoline › Fuel Injection System
Filed Oct 15, 2014130,000 milesPA
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT EXAMINED THE VEHICLE AND DETERMINED THAT THE FUEL INJECTION WIRE HARNESS WAS DEFECTIVE. THE WIRE HARNESS WAS REPLACED BUT THE FAILURE WAS NOT REMEDIED. ALSO, THE CONTACT INDICATED THAT THE REAR HATCH DOOR WOULD ERRONEOUSLY UNLOCK INTERMITTENTLY. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Visibility › Power Window Devices and Controls
Filed Jul 23, 201486,000 milesPA
POWER WINDOWS STOPPED WORKING. *TR
EngineFire
Filed Jul 18, 2014130,000 milesOH
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE VEHICLE WHEN SUDDENLY THE FRONT DRIVER'S SIDE BURST INTO FLAMES. THERE WERE TWO LOUD EXPLOSIONS COMING FROM THE TIRE AREA AS THE ENTIRE VEHICLE BEGAN BURNING. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED HOWEVER, THE CAUSE OF THE FIRE WAS NOT DETERMINED. THERE WERE NO INJURIES REPORTED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Fuel System, Gasoline
Filed Jul 14, 2014ME
WE HAD TO REPLACE THE FUEL PUMP IN OUR TOWN AND COUNTRY AND IT WAS A CARQUEST AFTERMARKET FUEL PUMP. EVER SINCE WE PUT IT IN ABOUT A YEAR AGO WE HAVE HAD MAJOR ISSUES WITH THE EVAP SYSTEM, NOW THE CAR STARTS REALLY HARD AND. WHEN WE DRIVE IT SEEMS TO WANT TO STALL OUT GOING DOWN THE ROAD. THIS IS NOT SAFE IF THE CAR STALLS GOING 50 MPH WE ARE GOING TO LOOSE OUR STEERING AND CONTROL. THIS ISSUE HAS BEEN ON GOING WITH THE EVAP SINCE WE BOUGHT IT USED IN 2010, THE OTHER THING AUTO ACCEPTANCE (WHERE WE PURCHASED IN 2010) DID WAS GIVE US A NEW GAS CAP WHICH DID NOT HELP THE ISSUE AT ALL... THIS IS A SERIOUS ISSUE WITH THIS AFTERMARKET PRODUCT AND IF I WOULD HAVE KNOWN WOULD HAVE NEVER SPENT THE MONEY ON IT. I AM CONCERNED WITH OUR SAFETY AS WE HAVE 3 CHILDREN THAT RIDE IN IT AS WELL. *TR
Air Bags
Filed Jul 4, 201496,000 milesOH
THE AIRBAG DISABLE LIGHT PERIODICALLY COMES ON. IT STAYS ON FROM A FEW SECONDS TO SEVERAL MINUTES. *TR
Engine and Engine Cooling
Filed May 14, 2014179,000 milesAL
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER WAITING A FEW MINUTES. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT PERFORMED THE REPAIR HIMSELF THAT INCLUDED THE REPLACEMENT OF THE THROTTLE POSITION SENSOR, IDLE AIR CONTROL VALVE, MAP SENSOR AND THE COIL PACK. THE FAILURE CONTINUED AFTER THE CONTACT REPAIRED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THAT SPECIALIZED IN ELECTRICAL ISSUES WHERE THE CONTACT WAS AWAITING FURTHER DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000. THE VIN WAS NOT AVAILABLE.
Steering
Filed May 1, 2014196,735 milesNJ
HAD SEVERAL REPAIRS DONE AND IT DIDN'T FIX THE PROBLEM BROKE DOWN IN SEVERAL DIFFERENT SPOTS WHILE DRIVING AND DURING MORNING START UP IT COULD HAVE CAUSED CUSTOMERS TO HAVE ACCIDENTS IT'S A FAMILY VAN SOMETHING HAS TO BE DONE I DON'T KNOW WHAT PROCEDURE CHRYSLER IS MAKING TO FIX THESE ISSUES A CONTACT FROM COMPANY OR COMPENSATION WOULD GREATLY BE APPRECIATED ITS CAUSING BUSINESS TO LOSE CUSTOMERS. *TR
Electrical System
Filed Oct 22, 2013179,000 milesMD
CRITICAL SAFETY EQUIPMENT HAS FAILED IN MY VEHICLE. MOST IMPORTANTLY, THE HORN HAS STOPPED WORKING AND I AM UNABLE TO ALERT OTHER VEHICLES OF POSSIBLE DANGERS. INOPERATIVE HORN. INOPERATIVE DRIVERS SIDE AIRBAG, INOPERATIVE SPEED CONTROL SYSTEM. THESE SAFETY FEATURE FAILURES ARE DUE TO AIRBAG CLOCKSPRING FAILURE. CHRYSLER RECALL OR NOTIFICATION CODE D17. THE CHRYSLER D17 RECALL (CLOCKSPRING FAILURE) INCLUDED CHRYSLER TOWN AND COUNTRY VEHICLES FROM 1998 THROUGH 2000. ALTHOUGH THE MODEL YEAR OF MY VEHICLE IS 2001, THE VEHICLE WAS MANUFACTURED IN AUG. 2000. THE HORN DOES NOT WORK AT ALL. THE HORN NOT WORKING IS A TREMENDOUS SAFETY RISK. I AM VERY FEARFUL FOR MY SAFETY AND THE SAFETY OF MY FAMILY. THE AIRBAG NOT WORKING ALSO PUTS ME AND MY FAMILY AT GREAT RISK. I BELIEVE THAT MY VEHICLE WOULD BE INCLUDED IN THIS RECALL BECAUSE THE PART HAS FAILED AND MY VEHICLE WAS MANUFACTURED IN 2000. MY ULTIMATE CONCERN IS THE SAFETY OF MY FAMILY AND I WISH THAT CHRYSLER WOULD HONOR THEIR CUSTOMERS BY PROVIDING REPAIR FOR THIS GREAT SAFETY FAILURE. PLEASE LET ME KNOW IF YOU HAVE ANY QUESTIONS OR NEED FURTHER CLARIFICATION. THANK YOU. *TR
Structure › Body › Door
Filed Aug 22, 2013144,000 milesPA
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR ERRONEOUSLY AND INDEPENDENTLY OPENED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 144,000.
Exterior Lighting
Filed Aug 8, 2013137,000 milesPA
DRIVING AND LIGHTS TURN ON AND OFF. THE HEADLIGHTS EVEN TAKE TURNS GOING OFF ON LEFT AND RIGHT SIDE, I RECEIVED TICKET. NEW BULBS PUT IN AND STILL HAVE DANCING ON AND OFF HEADLIGHTS. MECHANIC LOOKED AT AND CAN'T FIGURE OUT. CAR CAN'T BE DRIVEN AT NIGHT. *TR
Electrical System
Filed Apr 19, 2013PA
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 140,000. *TR
Steering
Filed Mar 15, 2013134,750 milesPA
THE OWNER WAS DRIVING THE VEHICLE WHEN A SUDDEN NOISE AND JERK RENDERED THE POWER STEERING USELESS AND THE VEHICLE BECAME IMPOSSIBLE TO STEER. A ACCIDENT WAS PREVENTED BY STEERING THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TOWED FOR REPAIR THAT IS STILL PENDING... *TR
Steering
Filed Mar 8, 201391,000 milesOH
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WHILE THE CONTACT ATTEMPTED TO MAKE A TURN. THE CONTACT ALSO STATED THAT THE POWER TRAIN POSITION LIGHT FLASHED. THE CONTACT RESTARTED THE VEHICLE AND IT OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS A ROCK UNDER THE HOOD THAT WAS INTERFERING WITH THE DRIVING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 91,000.
Fuel/Propulsion System
Filed Feb 25, 2013129,000 milesCT
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THERE WERE TWO LEAKS WITHIN THE FUEL SYSTEM. WHEN THE CONTACT REFUELED THE VEHICLE TO CAPACITY, THE FUEL GAUGE WOULD ONLY READ THAT THE TANK WAS HALF FULL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE EGR SYSTEM EXHIBITED A LARGE LEAK AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE COULD NOT PASS STATE INSPECTION WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 129,000.
Air Bags
Filed Oct 9, 2012145,000 milesMI
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY MILEAGE LIMIT. THE FAILURE MILEAGE WAS 145,000. UPDATED 11/16/12*LJ THE CONSUMER STATED THE CLOCK SPRING IS FIXED FREE BY RECALLS WITH CHRYSLER VEHICLES. A SOUTHFEILD CHRYSLER ADVISOR REQUESTED FOR THE CONSUMER TO PAY FOR THE VEHICLE TO BE REPAIRED. THE CONSUMER REFUSED. UPDATED 11/20/2012 *JS
Exterior Lighting
Filed Aug 28, 2012100,000 milesPA
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT APPROXIMATELY 45 MPH, THE DRIVER'S SIDE HEADLIGHT FAILED TO ILLUMINATE. THE CONTACT ENGAGED THE LOW BEAM HEADLIGHT AND CONTINUED IN OPERATION. ON A SEPARATE OCCASION THE SIMILAR FAILURE OCCURRED WITH THE PASSENGER'S SIDE HEADLIGHT. THE MALFUNCTION OCCURRED INTERMITTENTLY. THE CONTACT REPLACED THE HEADLIGHT BULBS HIMSELF AT DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. HOWEVER, THERE WAS AN OPEN AND CLOSED INVESTIGATION UNDER NHTSA ACTION NUMBER PE05004 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Power Train
Filed Jul 11, 2012141,000 milesTN
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC. THE TECHNICIAN STATED THAT THE PCM WOULD HAVE TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPLACEMENT OF THE PCM. THE VEHICLE WAS TAKEN TO THE DEALER FOUR DIFFERENT TIMES. THE PCM WAS REPLACED THREE TIMES. THE TECHNICIAN STATED THAT THERE WAS NO GUARANTEE THE REPLACEMENT OF THE PCM WOULD REPAIR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE PCM WAS NOT THE CAUSE OF THE FAILURE. THE MECHANIC STATED THAT THE POWER DISTRIBUTION BOX WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Power Train
Filed Jun 20, 2012180,000 milesAR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE TRANSMISSION FAILED. THE CONTACT STATED THAT THERE WAS A LOUD ROARING SOUND EMITTED JUST PRIOR TO THE FAILURE. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO GEAR AFTER THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE TRANSMISSION PUMP FAILED AND THE TRANSMISSION WOULD NEED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 180,000.
Steering
Filed Jun 5, 2012135,000 milesPA
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE PARKED, THE CONTACT ACTIVATED THE LOW BEAM HEADLIGHTS AND NOTICED THAT THE DRIVER'S SIDE HEADLIGHT HAD NOT ILLUMINATED. WHEN THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS THE PASSENGER SIDE HEADLIGHT DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED THE HEADLIGHT BULBS BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING APPROXIMATELY 10 MPH IN RAINY WEATHER, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE REGAINED POWER STEERING INDEPENDENTLY. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Air Bags
Filed Apr 19, 2012125,000 milesVA
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON AN INTERMITTENT BASIS AND THE HORN DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE CLOCK SPRING MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Complaints 1-50 of 462, newest first, reproduced as filed.
2001 Chrysler Town And Country: questions buyers ask
Is the 2001 Chrysler Town And Country a good car?
It is not among the Town And Country years to avoid. Owners filed 462 complaints, against about 396 for a typical Town And Country year. The most common complaint is about the airbags (14%).
What is the most common problem with the 2001 Chrysler Town And Country?
The airbags: 64 of the 462 complaints (14%) are about it. Owners most often say it shows an airbag warning light (45%), sets off warning lights on the dash (31%) and did not deploy its airbags in a crash (9%). The typical report comes at 66,900 miles.
How many recalls does the 2001 Chrysler Town And Country have?
7 safety recalls on file with NHTSA, the most recent filed Aug 10, 2010. The largest, 04V531000, covered 238,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2001 Chrysler Town And Country problems start?
Half of the complaints that record an odometer reading came in before 65,049 miles. For the airbags the midpoint is 66,900 miles.
Has NHTSA investigated the 2001 Chrysler Town And Country?
Yes, 3 times. The latest, EA05009 ("HEADLIGHT MALFUNCTION"), was opened Jun 1, 2005 and closed May 2, 2006.
Are there service bulletins for the 2001 Chrysler Town And Country?
The manufacturer filed 148 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (21), the engine (21) and the body and frame (15). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
1 death reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 10, 2010. Source: NHTSA Office of Defects Investigation.