1994 Chrysler Town And Country

Routine

Owners filed 154 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. It has been recalled 6 times.

What fails
ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission21
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip16
200
Latches/Locks/Linkages › Hatchback/Liftgate › Lock11
001
Structure › Body › Hatchback/Liftgate7
100
Air Bags › Frontal6
503
Structure › Body › Door › Hinge and Attachments5
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module4
000
Air Bags4
206
Visibility › Windshield Wiper/Washer3
000
Visibility › Glass, Side/Rear3
000

6 safety recalls

Part 573 reports
Steering › Steering Wheel/Handle Bar00V305000
Filed Oct 12, 2000679,000 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.

Risk. IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.

Remedy. DEALERS WILL INSPECT THE STEERING WHEEL FOR CRACKS AND ANY WHEELS WITH CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.

Structure › Body › Hatchback/Liftgate › Hinge and Attachments99V213000
Filed Sep 2, 19991,318,189 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.

Risk. PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.

Remedy. DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.

Air Bags99V113000
Filed May 6, 1999736,824 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.

Risk. INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.

Remedy. DEALERS WILL PERFORM AN ELECTRONIC DIAGNOSTIC CHECK. ANY SHORT CIRCUITS IDENTIFIED IN EITHER THE DRIVER'S OR PASSENGER SIDE AIR BAG INITIATOR WIRE CIRCUIT WILL BE REPAIRED.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock95I001005
Filed Mar 27, 19951,342,202 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.

Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.

Remedy. CHRYSLER WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS DURING DECEMBER 1995.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock95I001001
Filed Mar 27, 199566,407 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.

Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.

Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES BEGINNING SEPTEMBER 1995.

Wheels › Lugs/Nuts/Bolts/Studs93V215000
Filed Dec 14, 199390 vehiclesChrysler Corporation

Defect. WHEELS WITH MISFORMED LUG NUT SEATS WERE INSTALLED ON THESE VEHICLES. THIS CAUSES REDUCED NUT TO WHEEL CONTACT AREA AND LIMITS THE WHEEL SELF-CENTERING CAPABILITY DURING INSTALLATION. THIS RESULTS IN LOSS OF WHEEL LUG NUT TORQUE RETENTION.

Risk. LOSS OF LUG NUT TORQUE RETENTION MAY LEAD TO WHEEL LUGFAILURE WHICH MAY CAUSE WHEEL SEPARATION AND AN ACCIDENT.

Remedy. INSPECT THE WHEEL ASSEMBLY PLANT CODE; REPLACE WHEELS KNOWN TO HAVE THE PROBLEM AND INSTALL NEW LUG NUTS.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Mar 18, 2019143,713 milesCA

I TOOK MY CAR TO GET IT SMOG TESTED AND THE GUY TOLD ME IT WASN'T GOING TO PASS BECAUSE HE SHOWED ME WHERE THE FUEL RAIL WAS LEAKING GAS AND TOLD ME TO GET IT FIXED AND BRING IT BACK. I KNOW THERE WAS A RECALL FROM 1996 AND UP BUT WHAT ABOUT MY VAN. I DROVE MY VAN AND IT STARTED SMOKING SO I HAD TO CALL A TOW TRUCK AND HAVE IT TOWED HOME SO IT DIDN'T CATCH FIRE.

Engine
Filed Nov 2, 201698,000 milesTN

ENGINE COOLING FAN QUIT , ENGINE OVERHEATS POPPING NOISE IN SUSPENSION WHEN CORNING

Fuel System, Gasoline
Filed Jan 17, 2012204,000 milesIL

TL* THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 55 MPH WHEN FUEL BEGIN TO LEAK ONTO THE ENGINE. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BY A FAULTY O-RING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 204,000.

Air Bags
Filed May 18, 2011189,000 milesID

TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. WHILE PARKED THE CONTACT ACTIVATED THE REAR WINDSHIELD WIPER; HOWEVER, FAILED TO FUNCTION. THE CONTACT ALSO NOTICED THE AIR BAG LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL CONSTANTLY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS CONTACTED AND STATED THERE WAS A RECALL NHTSA RECALL CAMPAIGN ID NUMBER: 99V113000 (AIR BAGS) WHICH THE VEHICLE WAS INCLUDED IN AND HAD BEEN REPAIRED PRIOR TO THE FAILURE. THE RECENT FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 189,000.

Latches/Locks/Linkages
Filed Dec 10, 2008194,327 milesVA

I HAVE HAD TWO PROBLEMS WITH THE DOOR LATCHES. THE FIRST PROBLEM WAS WITH THE DRIVERS SIDE DOOR. THE PLASTIC COATING WORE OFF THE LATCH AND CAUSED IT TO STICK IN THE OPEN POSITION, THEREFORE NOT ALLOWING THE DOOR TO CLOSE. OCCASIONALLY THE DOOR WOULD CLOSE AND THEN GET STUCK IN THE CLOSED POSITION. I FINALLY HAD TO HAVE THE LATCH REPLACED AND I HAVE HAD NO PROBLEMS WITH THAT LATCH SINCE. NOW, 8 MONTHS LATER, THE SIDE SLIDING DOOR HAS THE SAME EXACT PROBLEM. THE DOOR WILL APPEAR TO BE FULLY CLOSED AND THEN FLY OPEN WHILE DRIVING. OTHER TIMES IT WILL NOT OPEN. I WILL BE REPLACING THIS LATCH SOON AND I AM JUST WAITING FOR THE FRONT PASSENGER SIDE LATCH TO FAIL. I HAVE SPOKE TO NUMEROUS PEOPLE AND THIS SEEMS TO BE A PATTERN WITH THIS VEHICLE. *TR

Power Train › Automatic Transmission
Filed Aug 18, 2008116,000 milesMI

TRANSMISSION STARTED SHIFTING REALLY ROUGH AROUND 116,000. PREVIOUS OWNER REPLACED THE TRANSMISSION. WHEN THEY SOLD IT TO US AT AROUND 150,000, THE TRANSMISSION STARTED SHIFTING HARD AGAIN. NOW AT 169,000 IT SHIFTS BACK AND FORTH BETWEEN 2ND AND 3RD GEARS AND IS VERY ROUGH. WHEN SHIFTING INTO REVERSE, IT CLUNKS. THIS IS AFTER WE EVEN TOOK IT IN AND HAD TRANSMISSION FIXED. NO GOOD. *TR

Power Train › Automatic Transmission
Filed Aug 7, 2008116,000 milesNY

TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Nov 2, 2006150,000 milesLA

SMELLED FUEL, OPENED HOOD TO FIND FUEL DRIPPING FROM THE FUEL INJECTOR RAIL. THE FUEL INJECTION DELIVERY SYSTEM LEAKS FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE FUEL INJECTION RAIL. CAUSING A FIRE HAZARD. THIS PROBLEM HAS BEEN ADDRESSED ON OTHER CHRYSLER 3.8L ENGINES BUT NOT THE 1994 TOWN AND COUNTRY. SPOKE TO CHRYSLER REP AND WAS TOLD THEY WOULD NOT HELP SINCE THERE IS NO RECALL ON THIS VEHICLE FOR THIS ONLY ON OVER 1.2 MILLION SIMILAR CHRYSLERS *NM

Unknown or Other
Filed Feb 7, 2006MN

CONSUMER REQUESTING INFORMATION ON RECALLS FOR 1994 CHRYSLER TOWN AND COUNTRY. *TS *NM

Air Bags › FrontalCrash2 injured
Filed Jun 24, 2005150,000 milesOH

DT; AT 35 MPH SOMEONE PULLED OUT IN FRONT OF CONSUMER'S VEHICLE AND HIT OTHER VEHICLE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. SHE WAS TOLD BY THE MANUFACTURER THAT AIR BAGS WERE NOT GUARANTEED TO DEPLOY IN A CRASH. ALSO, SHE WAS TOLD NOT TO DEPEND ON THE AIR BAGS. THERE WERE 100 VARIABLES IN DEPLOYMENT OF AIR BAGS, AND THERE WAS NO WAY FOR THE MANUFACTURER TO TELL HER OVER THE PHONE WHEN AN AIR BAG WENT OFF. DRIVER SUSTAINED INJURIES, AND WAS TAKEN TO A HOSPITAL. HOWEVER, PASSENGER WAS LIGHTLY HURT AND DID NOT GO TO THE HOSPITAL.*AK *SB *NM

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Dec 21, 2004145,000 milesOH

MY WIFE MENTIONED THAT THE VEHICLE SMELLED LIKE GAS. UPON INVESTIGATION, NOTICED THAT FUEL RAIL WAS WET WITH FUEL. AT THIS POINT, CAR WAS TAKEN OUT OF SERVICE, WHEN RAIL WAS DRY, STARTED ENGINE TO NVESTIGATED LEAK. FUEL WAS NOTICED LEAKING FROM JOINTS WHERE THE RAILS ARE CONNECTED TO EACH OTHER. REPAIRS HAS NOT BEEN COMPLETED AT THIS TIME.*AK I HAVE BEEN CONSIDERING SEALING WITH A FUEL TANK SEALANT...AS I HAVE SEEN THIS NOTICED ON WEB FORUMS.

Unknown or Other
Filed Jan 15, 2004103,564 milesCA

FOR THE LAST FOUR YEARS - ROOF PAINT HAS BEEN SCALING AND SHEETING OFF. THE VEHICLE IS A 1994 CHRYSLER TOWN AND COUNTRY -- ALL WHEEL DRIVE THE > VEHICLE HAS 103,000 MILES AND HAS NEVER BEEN BACK TO THE DEALER. ASIDE FROM THE PAINT SHEETING OFF THE ROOF IN LARGE QUANTITIES, THE VEHICLE HAS PERFORMED VALIANTLY AND WITH EVERY INDICATION POSITIVE.

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Dec 16, 2003175,000 milesTX

THE VEHICLE HAD GAS FUMES LEAKING THROUGHOUT THE VEHICLE. THE GAS SMELL BECAME OVERWHELMING WHEN THE VEHICLE WAS DRIVEN FOR AWHILE. THE CONSUMER TOOK THE VEHICLE INTO THE DEALER, THE MECHANIC INDICATED THE FUEL RAIL WAS LEAKING GAS. PLEASE PROVIDE FURTHER INFORMATION. *JB

Exterior Lighting › Brake Lights
Filed Oct 23, 2003DE

VEHICLE WAS NOT EQUIPPED WITH THE REQUIRED HIGH MOUNTED BRAKE LIGHTS. THE MANUFACTURER WAS REFUSING TO AUTHORIZE THE INSTALLATION OF THE HIGH MOUNTED BRAKE LIGHTS. *AK

Exterior Lighting › Headlights › Concealment Devices
Filed Oct 1, 2003NJ

THE CONSUMER STATED THE HEADLIGHT LENS GRADUALLY TURNED YELLOW WHICH CAUSED POOR ILLUMINATION. THE DRIVER HAD DIFFICULTY DRIVING AT NIGHT DUE TO INSUFFICIENT LIGHTING. *AK *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 28, 2003125,288 milesNJ

I AM EXPERIENCING REAR WHEEL LOCK-UP UPON INITIAL APPLICATION OF THE BRAKES ON A GRAVEL SURFACE. THIS OCCURS WITH VERY LIGHT BRAKE APPLICATION. AFTER STOPPING A COUPLE OF TIMES ON A DRY HARD SURFACE THE BRAKES APPEAR TO WORK OK.

Structure › Body › Door
Filed Apr 22, 2003CA

THE SLIDING DOOR DISCONNECTED FROM THE VEHICLE. *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 5, 2003148,200 milesME

THE RETAINING STRAPS BROKE OFF THE FUEL TANK AND WAS REPAIRED.*JB

Power Train › Automatic Transmission
Filed Dec 2, 2002MA

TRANSMISSION NOT SHIFTING OUT OF SECOND GEAR. CHECKED ALL APPROPRIATE FUSES RELAYS AND RESET COMPUTER WITH POWER DISCONNECTED. FLUID CLEAR AND PINK. TRANSMISSION THEN REFUSES TO MOVE FORWARD OR BACK. NO PRIOR OVERHEATING OF THIS VEHICLE. DT

Seat Belts › Front › Anchorage
Filed Sep 30, 2002CA

CONSUMER STATE STHAT THE BACK WINDSHIELD BURNS OUT CONSUMER HAS CALLED THE CHRYSLER MANUFACTURER. ALSO CONSUMER STATE THAT THE SEAT BELT ON THE PASSANGER SIDE IT'S BENT. NLM

20 of 154 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20180100Routine
20170100Routine
2016525510Above average
2015382413Fatalities reported
20146364160Above average
2013680490Above average
20126345160Above average
20117733120Above average
20101,5565251Fatalities reported
20097076120Above average
20081,9397170Above average
2007219260Above average
20064314151Fatalities reported
20058577140Above average
2004167650Routine
2003245672Fatalities reported
20024048120Above average
2001462771Fatalities reported
20003067160Above average
199936292811Fatalities reported
199829610200High concern
19973889142Fatalities reported
199693812525Fatalities reported
199558410Routine
1994 — this page154610Routine
19932141040Above average
19921351030Routine
1991251000Routine
199013400Routine

Compare every Town And Country year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 12, 2000. Source: NHTSA Office of Defects Investigation.