Page 3 of 15 · complaints 101–150 of 707

2009 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Electronic Stability Control (esc)
Filed Nov 14, 201680,000 milesIN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EGR VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE EGR VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000.

Engine
Filed Nov 2, 2016103,000 milesPA

WHILE DRIVING USUALLY AT LOW SPEEDS (20 MPH OR LESS) THE CAR SHUTS OFF, THE STEERING AND BRAKES LOCK WHEN THIS HAPPENS. IT SEEMS TO HAPPEN THE MOST WHEN I AM COASTING AROUND A CURVE OR COMING UP TO A STOP. THIS HAS HAPPENED RECENTLY WHILE DRIVING OVER 35 MPH. I HAVE HAD BOTH OF THE RECALL REPAIRS DONE BUT THIS IS STILL HAPPENING AT AN INCREASING RATE. IT BEGAN IN JUNE AND WOULD OCCUR ONCE EVERY COUPLE OF WEEKS NOW IT HAPPENS EVERY DAY. *TR

Service Brakes
Filed Oct 24, 2016135,000 milesOH

I WENT OUT AND STARTED MY VAN, THE WIPERS TURNED ON AUTOMATICALLY SO I THOUGHT MAYBE I HAD TURNED THE HANDLE SOMEHOW... SO I TURNED IT OFF AND THAT'S WHEN EVERYTHING WENT WRONG. ALL THE DASH LIGHTS STARTED FLASHING AND CYCLING THROUGH START UP CHECKS AND THEN SAYING EVERYTHING IS OFF ABS, AIRBAGS ETC. THE SEAT WAS EVEN REPOSITIONING ITSELF. I TOOK OUT MY PHONE AND STARTED RECORDING THIS WEIRD EPISODE THAT I HAVE NEVER SEEN BEFORE. I BOUGHT THIS VAN 5 MONTHS AGO AND DON'T KNOW OF ITS HISTORY, BUT THIS IS NOT SOMETHING ANYONE SHOULD HAVE TO DEAL WITH. 3 DAYS LATER MY WIFE WAS DRIVING DOWN THE ROAD WHEN THIS STARTED HAPPENING TO HER, THE DIFFERENCE WAS THAT SHE SITS CLOSER TO STEERING WHEEL THEN I DO AND THE SEAT WAS JERKING HER BACK AND FORTH WHILE DRIVING AND SCARED HER. THANKS [XXX]. I BOUGHT THIS VAN BECAUSE I WANTED THE STOW AND GO SEATS AND SIDE CURTAIN SAFETY ALONG WITH EVERYTHING ELSE. MY VAN IS A LOADED LIMITED EDITION WITH MOST AVAILABLE OPTIONS. AFTER LOOKING AROUND THE INTERNET IT SEEMS LIKE THE TIPM OR A LOOSE CONNECTION COULD BE THE PROBLEM AND THAT DEALERSHIPS ARE PRETTY MUCH A WASTE OF TIME FOR HELP ON THIS. CHRYSLER KNOWS OF THE ISSUES BECAUSE IT HAPPENS ACROSS THEIR VEHICLES AND HAVE ONLY FIXED CERTAIN MODELS. THE FACT THAT A CRACKED SHORTING WIRE IN THE POWER DOOR OR A LOOSE CONNECTOR COULD CAUSE ALL THIS IS TO GO WRONG IS JUST POOR ENGINEERING. LINK TO YOUTUBE VIDEO OF INCIDENT- HTTPS://WWW.YOUTUBE.COM/WATCH?V=CDCOVNHRLUW. INFORMATION REDACTED PURSUANT TO THE

Service Brakes
Filed Oct 19, 2016183,000 milesFL

THE ABS MODULE AND MASTER CYLINDER SEEM TO HAVE ALREADY GONE. THIS IS A MAJOR SAFETY PROBLEM AS DESCRIBED BY CHRYSLER COSTING OVER $1000. I'VE READ ONLINE AND I AM NOT THE ONLY HAVING ISSUES WITH MY BRAKES. *TR

Electrical System
Filed Oct 10, 2016PA

RECEIVED WRITTEN NOTIFICATION OF WIRELESS IGNITION NODE MODULE RECALL (R03/NHTSA 14V-373) IN JUNE 2015. I CALLED FREEDOM CHRYSLER/TOYOTA OF HARRISBURG, PA ON 7/1/15 TO SCHEDULE THE RECALL SERVICE. THE PART NEEDED TO BE ORDERED. I HAVE CALLED AGAIN ON 9/18/15, 3/26/16 AND 10/10/16. THE PART IS STILL NOT AVAILABLE FROM CHRYSLER. THE DEALER EXPLAINS THEY ARE "AT CHRYSLER'S MERCY." WHY IS THIS "IMPORTANT SAFETY RECALL" TAKING OVER 16 MONTHS TO RESOLVE?

Fuel/Propulsion System
Filed Oct 4, 201690,000 milesVA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FUEL INLET LEAKED AROUND THE SEAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Service Brakes
Filed Sep 23, 2016113,960 milesMI

OUR 2009 T&C STALLED IN CITY TRAFFIC THIS MORNING WITHOUT ANY WARNING WHEN SLOWING DOWN TO BELOW 20-30 MPH (WITH THE TRACTION CONTROL LIGHT BRIEFLY ILLUMINATING AFTER THE STALL). IT HAD STALLED PREVIOUSLY 3 SEPARATE TIMES IN SIMILAR SITUATIONS WHEN EITHER MY WIFE OR SON WERE DRIVING THE VAN. OF COURSE WHEN THE ENGINE DIES THERE IS NO POWER STEERING OR POWER BRAKES WHICH MAKES HANDLING THE VEHICLE EXTREMELY DIFFICULT. THE VAN IMMEDIATELY RESTARTS WHEN YOU TURN THE IGNITION KEY, BUT THE CEL DOES NOT LIGHT UP SO THERE ARE NO CODES IN THE COMPUTER TO HELP DIAGNOSE THE PROBLEM. THIS IS A SERIOUS PROBLEM THAT LOTS OF PEOPLE ARE HAVING. JUST READ THE BLOGS ON THE INTERNET. IF THE VAN STALLS WHILE MAKING A TURN AND YOU CAN'T BRAKE OR STEER, THEN IT'S JUST A MATTER OF TIME BEFORE A POTENTIALLY SERIOUS ACCIDENT OCCURS. AS FAR AS I KNOW THERE ARE NO OPEN RECALLS ON THE VAN (IGNITION RECALL ALREADY TAKEN CARE OF). THE WEATHER WAS NICE AND STREETS WERE DRY.

Air Bags
Filed Sep 22, 2016CO

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/21/16*LJ THE CONSUMER STATED THERE WERE SEVERAL INCIDENTS OF WEEKLY MALFUNCTIONS WHERE THE VEHICLE WOULD GO INTO AUXILIARY MODE WHICH CAUSED THE STEERING AND BRAKES NOT TO WORK. UPDATED 12/27/16.*JB

Electrical System
Filed Sep 21, 2016KY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, IGNITION SWITCH). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 18, 2016100,000 milesPA

AFTER SEVERAL HOURS OF DRIVING ON INTERSTATES AT THE VARIOUS LEGAL SPEED LIMITS FROM MASSACHUSETTS TO CENTRAL PENNSYLVANIA, THE DASHBOARD WARNING CHIME STARTED, AND THE TIRE PRESSURE MONITOR SYSTEM SAID THAT IT HAD FAILED AND THEN RECOVERED AFTER FIVE MINUTES. EVENTUALLY, THE TPM SYSTEM RECOVERED. THIS PROBLEM HAS OCCURRED MANY TIMES OVER THE LAST TWO YEARS. THE CAR DEALER COULD NOT DETECT ANY PROBLEM.

Electrical System
Filed Sep 18, 2016100,000 milesPA

AFTER SEVERAL HOURS OF DRIVING ON INTERSTATES AT THE VARIOUS LEGAL SPEED LIMITS FROM CENTRAL PENNSYLVANIA TO MASSACHUSETTS, THE DASHBOARD WARNING CHIME STARTED, THE INFORMATION DISPLAY SHOWED THAT THE BLIND SPOT DETECTION SYSTEM WAS INOPERATIVE AND THEN THE TRANSMISSION DOWN SHIFTED TO 3 RESULTING IN EXCESSIVE ENGINE REVS. CRUISE CONTROL WAS ENGAGED AT THE TIME, BUT THE CAR WAS NOT GOING DOWN A HILL. THE DRIVER USED THE +/- SHIFT CONTROL TO RETURN THE CAR TO GEAR 6. AT THE SAME TIME, THE TIRE PRESSURE MONITOR SYSTEM SAID THAT IT HAD FAILED AND THEN RECOVERED AFTER FIVE MINUTES. EVENTUALLY, THE TPM SYSTEM RECOVERED AS DID THE BLIND SPOT DETECTION SYSTEM. ALL OF THESE PROBLEMS HAVE HAPPENED IN THE PAST INDIVIDUALLY, BUT ON THIS TRIP THEY ALL HAPPENED AT ONCE. THE CAR DEALER COULD NOT DETECT ANY PROBLEM.

Power Train
Filed Sep 18, 201685,000 milesPA

AFTER STARTING THE CAR IN A CAR PARK AND DRIVING A 100 FEET, THE TRANSMISSION DISPLAY SHOWED THAT INSTEAD OF BEING IN DRIVE, THE VEHICLE WAS IN GEAR 3. THE DASHBOARD MOUNTED SHIFT CONTROL DOES NOT EASILY MOVE FROM DRIVE TO LOCK INTO GEAR 6 LET ALONE GETTING ALL THE WAY DOWN TO 3.

Electrical System
Filed Sep 18, 201630,000 milesPA

VARIOUS ELECTRICAL SYSTEMS FAIL WHILE DRIVING AND THEN RESTORE THEMSELVES. THERE ARE MANY OCCURRENCES OF THESE PROBLEMS DATE SHOWN BELOW IS THE EARLIEST OCCURRENCE TO THE BEST OF OUR RECOLLECTION, YEAR IS CORRECT): 1. BLIND SPOT DETECTION SYSTEM INDICATES IT HAS FAILED AS YOU ARE DRIVING AT HIGHWAY SPEEDS, THEN ERROR CLEARS. 2. TIRE PRESSURE MONITOR SYSTEM INDICATES THAT IT HAS FAILED, THEN AFTER A FEW MINUTES IS RESTORED AND ALL TIRE ALARMS GO AWAY. 3. HIGH BEAMS COME ON WHEN IT IS STILL DAYLIGHT 4. RAIN SENSING WIPERS ARE TRIGGERED WHEN THERE IS NO PRECIPITATION

Engine
Filed Sep 14, 201683,320 milesFL

MY ENGINE HAS SHUT DOWN ON ME FOUR TIMES IN THE LAST TWO MONTHS. I TOOK IT TO THE DEALER TWICE. FIRST TIME, REPLACED ABS. PAID OVER $2200, STILL SAME PROBLEM. SECOND TIME, NO ERROR CODE BUT CHARGED ME $130 TO CLEAN THE THROTTLE LINKAGE, STILL THE SAME PROBLEM. MY WIFE AND I ARE SCARED TO DRIVE IT. I DID A SEARCH AND FOUND SOMEONE WITH THE EXACT SAME PROBLEM (SEE BELOW). CAN YOU OFFER ME (OR THE DEALER) ANY ADVICE ON HOW THIS CAN BE FIXED? ENGINE SHUTS DOWN DURING LOW SPEED OPERATION. PROBLEM OCCURS PARTICULARLY WHEN DRIVING AT SPEEDS OF 10-20 MPH UNDER CERTAIN CONDITIONS SUCH AS CONTROLLING SPEED IN SPEED ZONES, NEGOTIATING MODERATE GRADIENTS--DOWN HILL OR UPHILL, TURNING INTO LANE, AND IN TRAFFIC. WE HAVE EXPERIENCED THE PROBLEM ON CITY AND SUBURBAN STREETS AND IN PARKING LOTS. PROBLEM HAS OCCURRED WHEN THE CAR IS COLD OR WARM. THERE IS NO WARNING PRIOR TO THE SHUTDOWN OTHER THAN LOSS OF POWER AND ASSOCIATED ENSUING PROBLEMS: DIFFICULTY STEERING AND BRAKING DUE TO LOSS OF POWER; DASH WARNING SYMBOLS/LIGHTS TURN ON, BEGINNING WITH THE TRACTION CONTROL SYMBOL. WHEN WE FIRST EXPERIENCED THIS PROBLEM LAST WINTER (2015), CHRYSLER CHANGED THE IGNITION SWITCH; HOWEVER, THE PROBLEM HAS REEMERGED WITH INCREASED FREQUENCY OVER THE LAST 30-60 DAYS. OUR LOCAL CHRYSLER DEALER HAS NOT IDENTIFIED THE CAUSE AND CANNOT DETECT A CODE DURING TESTING. IN JANUARY 2016, OUR DEALER PERFORMED A TUNE UP (HOPING TO RESOLVE THE PROBLEM) BUT THE PROBLEM PERSISTS AND OCCURS AT A FREQUENCY OF 1 IN 2-6 OP

Air Bags
Filed Sep 7, 2016NY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed Sep 7, 2016118,000 milesIA

THE WELDING ON THE LEFT STRUT THAT HOLDS OPEN THE LIFTGATE FAILED. WHEN THE LIFTGATE IS OPENED, IT MOMENTARILY STAYED IN THE UPRIGHT POSITION BEFORE SMASHING DOWN HARD. THE SAFETY FEATURE USUALLY IN PLACE WHERE ANYTHING IN THE WAY CAUSES IT TO GO BACK UP FAILED AS WELL. FIRST NOTICED AS MY 11 YEAR OLD SON WAS LOADING THINGS INTO THE BACK AND I HEARD HIM SCREAM ASKING WHY I CLOSED THE TRUNK ON HIM??? I HAD TO LIFT IT OFF OF HIM AND USE A LADDER TO HOLD IT OPEN. A BODY SHOP REPLACED THE STRUTS AND WELDED THE NEW ONE IN PLACE SINCE THE WELDING COMPONENT THAT FAILED WAS INSIDE THE LIFTGATE, SO A $2,000+ REPAIR. WELDING WAS ACCOMPLISHED FOR $500.

Wheels
Filed Aug 31, 201695,000 milesOH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A POPPING NOISE EMITTED FROM THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND NOTICED THAT THE VEHICLE WHEEL WAS LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE LOVE NUTS HAD DETACHED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Electrical System
Filed Aug 16, 2016MO

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

Electrical System
Filed Aug 3, 2016MO

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 3, 2016TX

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND WHILE THE VEHICLE WAS PARKED WITH THE KEY OUT OF THE IGNITION, THE ENGINE CONTINUED TO RUN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electronic Stability Control (esc)
Filed Aug 3, 2016PR

FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND MODULE THE ABS CONTROL

Air Bags
Filed Aug 2, 2016MA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 22, 2016PA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Jul 7, 2016NJ

R03-NHTSA 14V-373 - WIRELESS IGNITION NODE MODULE MADE APPOINTMENT WITH CHRYSLER DEALERSHIP OF PARAMUS, NJ, DEALER ORIGINALLY TOLD ME THAT PARTS WERE IN-STOCK. AT TIME OF SERVICE, THEY TRIED TO SELL ME ADDITIONAL SERVICES THAT I REFUSED - THEY THEN CLAIMED THAT THE PARTS WERE NO LONGER IN STOCK. DEALER IS REFUSING TO CORRECT THIS MATTER FREE OF CHARGE - WITHOUT PURCHASING ADDITIONAL SERVICE FROM THEM.

Electrical SystemFire
Filed Jun 22, 201690,000 milesFL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT TURNED THE IGNITION KEY AND SMOKE BEGAN TO POUR OUT FROM UNDER THE HOOD. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Electrical System
Filed Jun 21, 20168,112 milesWA

I PARKED MY CAR IN THE DRIVEWAY AND TURN OF F THE ENGINE WITH THE IGNITION KEY AND LEFT THE CAR LOCKED. 2HOURS LATER MY SON CAME AND TOLD ME THE CAR WAS RUNNING SO I HAD TO GO OUT AND UNLOCKE THE CAR AND TURN OFF THE KEY AGAIN AND THE ENGINE STOPPED RUNNING. THE CAR WAS STATIONARY AND NOT MOVING. IT HAPPENED ON 06/15/2016

Air Bags
Filed Jun 16, 2016CO

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

Wheels
Filed Jun 16, 201678,179 milesNJ

THE TIRES HAVE HAD SLOW LEAKS FOR SOME TIME. LAST NIGHT I WENT TO ADD AIR AND ONE TIRE VALVE STEM BLEW OFF AND I HAD TO GET AAA TO CHANGE THE TIRE. MY WIFE DRIVES THIS CAR AND WE USE IT FOR FAMILY TRIPS. I AM GLAD IT DID NOT COME OFF WHILE I WAS DRIVING.

Air Bags
Filed Jun 15, 2016GA

2009 TOWN & COUNTRY VAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE. *SMD

Air Bags
Filed Jun 13, 2016KS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jun 8, 2016ND

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 8, 2016OH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 3, 2016GA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 2, 2016MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

Air Bags
Filed Jun 2, 2016NJ

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 09/14/16 *BF UPDATED 09/20/16.*JB

Air Bags
Filed Jun 2, 2016AZ

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 1, 2016TX

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

Electrical System
Filed May 31, 2016MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/29/16*LJ THE WIN MODULE WAS REPLACED ON 06/02/16.*JB

Engine and Engine Cooling › Cooling System › Hoses/Lines/Piping/Fittings
Filed May 31, 201660,000 milesOH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO SAFE MODE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE Y HEATER HOSE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE Y HEATER HOSE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AGAIN; HOWEVER, THE FAILURE RECURRED. IT WAS CONFIRMED A THIRD TIME THAT THE Y HEATER HOSE FRACTURED AND THE VEHICLE WAS REPAIRED INDEPENDENTLY BY THE CONTACT. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT PROVIDED.

Electrical System
Filed May 18, 201661,833 milesIA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL AS THE TRACTION CONTROL WARNING ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND HAD THE REMEDY APPLIED, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS THEN BROUGHT BACK TO THE DEALER FOR DIAGNOSIS; HOWEVER, THE REASON FOR THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,833....UPDATED 06/30/16 *BF *CN

Unknown or Other
Filed May 11, 201661,000 milesWI

REAR A/C EVAP CORE AND H BLOCK BAD. PROBLEM APPARENTLY FROM 2006 TO CURRENT MODELS. CHRYSLER WILL NOR ACKNOWLEDGE PROBLEM, DEALERS HANDS ARE TIED.

Electrical System
Filed May 10, 201695,600 milesNJ

AS I WAS DRIVING MY 5 YEAR OLD DAUGHTER TO SCHOOL, THE STEERING WHEEL LOCKED, THE BRAKES LOCKED, THE TIRE SKID LIGHT TURNED ON, AND THE VEHICLE POWERED ITSELF DOWN WHILE IN MOTION. I WAS DRIVING ABOUT 30 MPH AND IT HAPPENED ON A CURVE. WE ALMOST CRASHED HEAD-FIRST INTO ON ONCOMING TRUCK. I HAD TO USE FORCE TO PULL MY STEERING WHEEL TO THE RIGHT TO AVOID THE COLLISION. WHEN WE CAME TO A COMPLETE STOP, I SHIFTED INTO THE PARK POSITION AND REMOVED THE KEY FROM THE IGNITION. IMMEDIATELY AFTER REMOVING THE KEY, I PUT THE KEY BACK IN THE IGNITION AND THE VEHICLE STARTED RIGHT AWAY WITH NO PROBLEMS.

Air Bags
Filed May 9, 2016MN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed May 6, 2016166,000 milesIL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE SIDE CURTAIN AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.

Electrical System
Filed May 4, 2016PA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed May 3, 201670,000 milesAZ

VEHICLE RANDOMLY STALLING AFTER EXITING FREEWAY AND COMING TO A STOP. THIS PROBLEM IS ALREADY ADDRESSED IN PROBLEM #12, AND COULD BE A COMMON PROBLEM THAT THE DEALER SEEMS TO NOT DUPLICATE. I HAVE BEEN IN PHONE TAG WITH CHRYSLER CORP. 10 TIMES BETWEEN 4/17 AND 4/28/16 WITH NO RESOLVE. WHEN I DO GET IN CONTACT WITH THE REP HE DOESN'T HAVE A CLUE. ON TWO OCCASIONS THE REP ASKED IF I GOT MY CAR BACK FROM THE DEALER. I HAVE TO TELL HIM THAT THE VEHICLE HASN'T BEEN TO THE DEALER SINCE MY COMPLAINT OF NO RESOLVE BY THE DEALER. HE THEN SAYS HE WILL HAVE TO CONTACT THE DEALER. THIS HAS HAPPEN 2 TIMES, THE LAST BEING 4/28/16. I HAVEN'T HEARD FROM HIM SINCE, TODAY BEING 5/3/16. ON LINE CARGURUS SITE SAYS MY PROBLEM IS THE TORQUE CONVERTER CONTROL SOLENOID NOT UNLOCKING THE CONVERTER FROM THE HIGHER HIGHWAY GEAR, CAUSING VEHICLE TO STALL WHEN EXITING AND STOPPING OFF FREEWAY. THIS PROBLEM HAS BEEN GOING ON SINCE 03/15/2015, WITH THE DEALER NOT DUPLICATING THE PROBLEM ON 3 OCCASIONS. I HAD THE TRANS FLUID CHANGED HOPING THEY WOULD FIND SOMETHING, NOTHING. BEEN WAITING FOR IT TO CRASH, BUT NOW I AM TIRED OF WAITING. IT IS NOW A YEAR LATER WITH NO RESOLVE.

Air Bags
Filed Apr 27, 2016134,000 milesNC

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE WARNING ALARM SOUNDED AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ORC MODULE WAS FAILING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

Electrical System
Filed Apr 18, 2016120,687 milesNJ

WHILE DRIVING DOWN HIGHWAY AT ABOUT 60 MPH WITH WIFE AND 3 CHILDREN, SUDDENLY WITH NO WARNING, ALL POWER TO VEHICLE WAS COMPLETELY LOST. THIS MADE IT VERY DIFFICULT TO SAFELY MOVE VEHICLE TO SHOULDER. IF TRAFFIC WOULD HAVE BEEN HEAVY THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. ONCE VEHICLE WAS PARKED IT WOULD NOT RESTART AND HAD TO BE TOWED 20 MILES TO DEALER. ONCE AT DEALER ELECTRICAL SYSTEM SEEMED TO FAIL FURTHER. POWER WINDOWS, LOCKS AND DOORS WOULD NO LONGER WORK. CLEARLY SOME SORT OF SERIOUS ELECTRICAL PROBLEM THIS IS THE 4TH TIME SOMETHING LIKE THIS HAPPENED, BUT WITH THE PREVIOUS INCIDENTS THE CAR ALWAYS STARTED ONCE IT WAS STOPPED AND PUT INTO PARK AND KEY WAS TURNED.

Electrical System
Filed Mar 30, 201657,000 milesFL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Mar 28, 2016KY

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →