1993 Chrysler Town And Country

Above average

Owners filed 214 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › antilock/traction control/electronic limited slip. It has been recalled 10 times.

When it fails
020k40k60k90k120k200k
125,000 milesMedian miles at failure

25 complaints record an odometer reading. Failures cluster around 120,000150,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip96
100
Power Train › Automatic Transmission15
010
Latches/Locks/Linkages › Hatchback/Liftgate › Lock7
001
Engine and Engine Cooling › Engine7
001
Service Brakes, Hydraulic › Foundation Components6
100
Service Brakes6
000
Structure › Body › Hatchback/Liftgate › Hinge and Attachments3
001
Steering › Hydraulic Power Assist › Pump3
000
Power Train › Manual Transmission3
000
Equipment › Appliance › Air Conditioner3
000

10 safety recalls

Part 573 reports
Steering › Steering Wheel/Handle Bar00V305000
Filed Oct 12, 2000679,000 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.

Risk. IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.

Remedy. DEALERS WILL INSPECT THE STEERING WHEEL FOR CRACKS AND ANY WHEELS WITH CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.

Structure › Body › Hatchback/Liftgate › Hinge and Attachments99V213000
Filed Sep 2, 19991,318,189 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.

Risk. PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.

Remedy. DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.

Visibility › Windshield Wiper/Washer › Linkages99V189000
Filed Jul 16, 1999828,559 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.

Risk. THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.

Air Bags99V113000
Filed May 6, 1999736,824 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.

Risk. INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.

Remedy. DEALERS WILL PERFORM AN ELECTRONIC DIAGNOSTIC CHECK. ANY SHORT CIRCUITS IDENTIFIED IN EITHER THE DRIVER'S OR PASSENGER SIDE AIR BAG INITIATOR WIRE CIRCUIT WILL BE REPAIRED.

Seat Belts › Front › Buckle Assembly97V148000
Filed Sep 9, 19971,100,000 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy. DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.

Seat Belts › Front › Anchorage97V149000
Filed Sep 9, 19971,100,000 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.

Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy. DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip96V099000
Filed Jun 13, 1996321,000 vehiclesChrysler Corporation

Defect. THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.

Risk. IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.

Remedy. DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock95I001005
Filed Mar 27, 19951,342,202 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.

Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.

Remedy. CHRYSLER WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS DURING DECEMBER 1995.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock95I001001
Filed Mar 27, 199566,407 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.

Risk. IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.

Remedy. CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES BEGINNING SEPTEMBER 1995.

Wheels › Lugs/Nuts/Bolts/Studs93V098000
Filed Jun 4, 1993600 vehiclesChrysler Corporation

Defect. THE 15 INCH WHEELS HAVE MALFORMED LUG NUT SEAT CONFIGURATION WHICH CAUSES POOR NUT-TO-WHEEL CONTACT AND CENTERING OF THE WHEEL DURING INSTALLATION.

Risk. POOR NUT-TO-WHEEL CONTACT DURING INSTALLATION CAN LEAD TOPOSSIBLE LOSS OF A WHEEL, RESULTING IN LOSS OF VEHICLE CONTROL AND AN ACCIDENT.

Remedy. THE ROAD AND SPARE WHEELS WITH THE MALFORMED LUG NUT SEAT CONFIGURATION WILL BE REPLACED.

What owners reported

Newest filings
Service Brakes
Filed Aug 19, 2024TN

See attached document for complaint.

Service Brakes
Filed Jul 11, 2019200,000 milesAZ

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HAD TO USE BOTH FEET TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED THAT THE ABS AND BRAKE WARNING INDICATORS ILLUMINED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER DODGE JEEP RAM OF SUPERSTITION SPRINGS (LOCATED AT 6130 E AUTO PARK DR MESA, AZ 85206, 480-569-2991) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR PISTON ASSEMBLY AND THE PUMP MOTOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY DID NOT MAKE FAULTY PARTS. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.

Service Brakes
Filed Oct 17, 2018139,552 milesTN

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKE BOOSTER WAS MALFUNCTIONING AND IT WAS VERY DIFFICULT TO STOP THE VEHICLE WHEN DRIVING. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RECALLS; HOWEVER, THERE MAY BE COVERAGE VIA AN EXTENDED WARRANTY. THE MANUFACTURER HAD NOT CALLED THE CONTACT BACK TO CONFIRM IF THE BRAKE BOOSTER PARTS WERE COVERED. THE MANUFACTURER STATED THAT THEY WOULD ONLY OFFER PARTIAL REIMBURSEMENT IF THE VEHICLE WERE TOWED TO A DEALER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 139,552. *TT CONSUMER STATED PARTS STILL UNAVAILABLE FOR REPAIR. UPDATED 12/18/18*JB

Engine
Filed Apr 24, 2017GA

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UPHILL, THE VEHICLE HESITATED AND, OCCASIONALLY, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Service Brakes
Filed Sep 19, 2016140,000 milesMI

RECALL ON BREAKING SYSTEM 01-19-1996 FCA#685 NHTSA # 96V-099 LIFETIME REPLACEMENT OF PARTS .PARTS NO LONGER AVAILABLE CASE # CRYSLER #30082328 ASKED FOR COMPENSATION TO PURCHASE A USED VEHICLE SINCE BRAKES CANNOT BE REPAIRED . ALL THE VAN NEEDS IS BRAKES THE MILLAGE IS LOW ENGINE AND TRANS GOOD INTERIOR AND EXTERIOR OF BODY GOOD.

Service Brakes
Filed Jun 28, 2016245,000 milesMI

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE BRAKES HESITATED TO RESPOND AND CAUSED AN EXTENDED STOPPING DISTANCE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY FAILED. AFTER CONTACTING THE DEALER AND MANUFACTURER IN REFERENCE TO NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC), THE CONTACT WAS INFORMED THAT THE LIFETIME RECALL WARRANTY FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP MOTOR ASSEMBLY WOULD NOT BE HONORED. THE FAILURE MILEAGE WAS 245,000.

Steering
Filed Jun 1, 2015NC

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 00V305000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/13/15

Service Brakes, Air › Antilock › Abs Warning Light
Filed Nov 13, 2014101,000 milesMA

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ABS BRAKE WARNING LIGHT ILLUMINATED AND WHEN DEPRESSING THE BRAKE PEDAL THE ABS ACTIVATED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REFUSED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC) DUE TO THE YEAR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

Service Brakes, Hydraulic
Filed Jul 18, 201477,000 milesMO

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ABS AND THE EMERGENCY BRAKE LIGHTS FLASHED THEN SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE ABS DUAL PRESSURE SWITCH OR THE ABS DUAL FUNCTION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Service Brakes
Filed Apr 2, 201443,000 milesCA

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY MINI VAN. THE CONTACT STATED THAT THE ABS WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE ABS SYSTEM WAS REPLACED AT THE RECOMMENDATION OF A CHRYSLER DEALER. THE MANUFACTURE WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 08/25/14*LJ UPDATED 09/5/2014 *JS

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 13, 2010125,000 milesLA

TL*THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY VAN. IN 2003 THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 96V099000 SERVICE BRAKES, HYDRAULIC: ANTI-LOCK. IN MARCH 2010 THE CONTACT NOTICED THAT SHE HAD TO INCREASE THE STOPPING DISTANCE WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY THE ANTI-LOCK SYSTEM WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOT OFFER ANY ASSISTANCE WITH THE REPAIRS BECAUSE THE VEHICLE WAS OVER 100,000 MILES. THE WARRANTY WAS NOT A LIFE TIME WARRANTY AS STATED IN THE RECALL. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 137,385.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 19, 2010121,600 milesFL

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT ATTEMPTED TO BRAKE FROM 45 MPH BUT THE VEHICLE WOULD NOT RESPOND. THE ABS WARNING LIGHT WAS ILLUMINATED AND THE CONTACT APPLIED REPEATED STEADY PRESSURE TO THE BRAKE PEDAL UNTIL THE VEHICLE CAME TO A STOP. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL CAMPAIGN (NHTSA CAMPAIGN ID NUMBER: 96V099000- SERVICE BRAKES, HYDRAULIC: ANTILOCK) AND WOULD NOT TAKE THE LIABILITY FOR ANY FURTHER REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 121,600 AND THE CURRENT MILEAGE WAS 122,000.

Service Brakes, Hydraulic
Filed Jul 7, 2010125,000 milesPR

TL*THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS COVERED BY A WARRANTY REPAIR THAT CHRYSLER DOES NOT HONOR. THE DEALER REPAIRED THE BRAKES; HOWEVER, THE FAILURE RECURRED IN TWO MONTHS. THE DEALER REPLACED THE MASTER CYLINDER, PRESSURE MOTOR, AND PUMP MOTOR ASSEMBLY. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT SOME OF THE COMPONENTS ON THE VEHICLE WERE MISSING. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THE MOUNTING BRACKET ASSEMBLY WAS NOT ATTACHED TO THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 125000 AND THE CURRENT MILEAGE WAS 126000.

Steering
Filed Mar 25, 200948,000 milesNJ

MOANING NOISE COMING FROM THE POWER STEERING SYSTEM. IN MARCH 08 I TOOK MY 1993 TOWN AND COUNTY MINI VAN IN AND MY MECHANIC REPLACED THE STEERING RACK. THIS SEEMED TO WORK UNTIL THE MOANING SOUND STARTED AGAIN IN OCTOBER 08. AFTER KEEPING THE VAN FOR FOUR DAYS MY MECHANIC COULD NOT FIND ANYTHING WRONG AND DID NOT HEAR THE NOISE. I PICKED IT UP AND IT WAS QUIET UNTIL MARCH 09. AT THIS TIME I BROUGHT IT BACK AND THE POWER STEERING PUMP WAS REPLACED. AFTER ONLY ONE WEEK I AM AGAIN HEARING THE MOAN START. MY VEHICLE HAD 47,000 MILES ON IT WHEN THIS PROBLEM OCCURRED AND NOW HAS 55,700 MILES. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 10, 200845,000 milesCA

TL*THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ABS INDICATOR REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE PREVIOUS OWNER ALREADY HAD THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CONTACT PAID FOR THE REPAIRS OUT OF POCKET AND THE DEALER REPLACED THE FILTER MODULE, BRAKE ROTORS, AND BRAKE CALIPER. THE REPAIR CORRECTED THE FAILURE FOR APPROXIMATELY ONE YEAR, BUT IT HAS RECENTLY RECURRED. THE ABS INDICATOR ILLUMINATES RANDOMLY. THE CONTACT IS UPSET BECAUSE THE FAILURE HAS OCCURRED TWICE AND SHE BELIEVES THAT THE DEALER IS REPAIRING THE VEHICLE WITH A DEFECTIVE PART, WHICH CAUSES THE PROBLEM TO RECUR. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 51,000. UPDATED 02-23-09 *BF THE ABS MODULE HAD AN INTERNAL FAILURE AND THE ABS ACCUMULATOR HAD LOST ITS PRECHARGE.. UPDATED 02/25/09. *JB

Engine and Engine Cooling › Engine1 injured
Filed Oct 29, 2008119,000 milesMO

WE HAVE A 1993 CHRYSLER TOWN AND COUNTRY MINI VAN, AND DISCOVERED A FEW YEARS AGO ABOUT A WELL KNOWN PROBLEM THESE HAVE, WET OR EVEN DAMP, THE BELTS WILL BE THROWN OFF THE ENGINE CAUSING EVERYTHING FROM NO CHARGING TO LOSING YOUR POWER STEERING. I GUESS THIS IS A PROBLEM THAT CHRYSLER KNOWS ABOUT , BUT WILL NOT CORRECT. ALL THAT IS NEEDED IS TO REPLACE THE SMOOTH PULLEY BELT ADJUSTER, TO A PULLEY WITH SIDES THAT KEEP IT ON................MY PROBLEM, MY WIFE NEARLY WRECKED RECENTLY WHEN THE BELT CAME OFF WHILE GOING AROUND A CURVE ON THE HIGHWAY WHEN THE BELT CAME OFF. I AM LUCKY I DIDN'T GET A CALL FROM THE HIGHWAY PATROL THAT DAY. CHRYSLER NEEDS TO REPLACE THESE PULLEYS. IT COSTS AROUND $150-170 FOR CONSUMERS TO BUY THE KIT, WE SHOULDN'T HAVE TOO. HOW MANY PEOPLE HAVE TO DIE BEFORE CHRYSLER FIXES THIS. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 25, 2006122,866 milesCA

DT*: THE CONTACT STATED THE ABS BRAKE LIGHTS ILLUMINATED AND WHILE STOPPING THE VEHICLE FROM 25 MPH, THE BRAKES BECAME DIFFICULT TO APPLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SHOP, WHO DETERMINED THAT THE ABS BRAKES NEEDED TO BE REPLACED UNDER NHTSA RECALL #96V099000, REGARDING SERVICE BRAKES, HYDRAULIC:ANTILOCK. THE VEHICLE WAS TOWED THE DEALER WHO REFUSED TO EXAMINE OR PERFORM REPAIRS, BECAUSE THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE, AND NO REPAIRS WERE MADE. UPDATED 11/30/2006 - *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 23, 2006140,000 milesCA

RIO RANCHO CHRYSLER DEALER, LOCATED AT 25 RIO RANCHO RD., POMONA, CALIFORNIA 91766, IN COOPERATION WITH THE CHRYSLER CORPORATION HAS CAUSED THE FOLLOWING: A.FAILURE TO CORRECT THE ABS SYSTEM LEAK AND RESULTING ABS LIGHT COMING AND STAYING ON. WITHIN DAYS OF DEALER??S REPAIR WORK, THE LEAK AND ABS LIGHT PROBLEMS WERE DISCOVERED. NOW THE DEALER STATES IT TO BE A NEW PROBLEM THAT OCCURRED DURING THE COUPLE OF DAYS OF DEALER??S WORK. THE DEALER SAYS THE NEW PROBLEM IS THE SHORTED ABS PRESSURE SWITCH, WITH A REPLACEMENT COST OF $565. THE DEALER FURTHER ASSERTS THE NEWLY DISCOVERED SHORTED ABS SWITCH HAS RENDERED ABS PUMP INOPERATIVE AND CAUSING THE LEAK FROM BRAKE FLUID RESERVOIR. THE DEALER IS WRONG ON BOTH COUNTS. THE ABS SYSTEM WORKS WELL SO LONG THE BRAKE FLUID LEVEL IS ADEQUATE, AND THE LEAKAGE IS NOT FROM RESERVOIR CAP BUT FROM SOMEWHERE ELSE IN THE ABS SYSTEM, WHICH WAS NOT CORRECTED THE FIRST TIME. B.THE REPAIR SHOULD HAVE BEEN PART OF NHTSA RECALL 96V099000, WITHOUT ANY CHARGE TO THE OWNER. HOWEVER, THE DEALER, IN CONCERT WITH CHRYSLER CORPORATION, REPLACED THE ABS ACCUMULATOR WITHOUT ANY FACTUAL BASIS AND CHARGED THE VEHICLE OWNER $521.88 FOR IT. EVEN IF ONE ASSUMES THAT THE ACCUMULATOR NEEDED REPLACEMENT, THERE SHOULD NOT BE A $274.38 CHARGE FOR LABOR. BECAUSE IT??S DISMANTLING AND REMOUNTING IS PART OF ABS PISTON, PUMP AND MOTOR REPLACEMENT, WHICH BY DEALER??S OWN ASSERTION WAS COVERED UNDER THE ABOVE RECALL. C.THE DEALER IN IT??S QUEST TO MILK, GOUGE AND HOSE THE CUST

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 25, 2006180,000 milesNC

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE'S HYDRAULIC BRAKES MALFUNCTIONED EVEN WITH THE USE OF BOTH FEET APPLIED TO THE BRAKE PEDAL. THE VEHICLE'S HAD AN EXTENDED STOPPING DISTANCE WHENEVER THE BRAKES WERE APPLIED. THE BRAKE LIGHT REMAINED ILLUMINATED DURING NORMAL DRIVING CONDITIONS. THE DESIGN WAS ALL 4 WHEEL ANTILOCK BRAKES. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THAT THE ABS FAILED DUE TO AN ELECTRICAL PROBLEM BUT THE COMPUTER WOULD NOT COMPLY. ALSO, THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE SAME INFORMATION AS THE SERVICE DEALER. THE CONTACT DIAGNOSED THE PROBLEM AND FIXED THE VEHICLE UNDER RECALL# 96V099000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 1, 2006NJ

1993 TOWN AND COUNTRY MINI VAN ANTI LOCK BRAKE SYSTEM HAS FAILED ON NUMEROUS OCCASIONS. *TS THE CONSUMER STATED THE ABS AND BRAKE WARNING LIGHT ILLUMINATED . IN ADDITION, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE ACCUMULATOR, PUMP MOTOR, ABS PUMP, AND RELAY WERE ALL REPLACED, HOWEVER THE PROBLEM CONTINUED. THE DEALER STATED THE PROBLEM COULD NOT BE DETERMINED AND /OR NOT REPAIRABLE. *JB

20 of 214 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20180100Routine
20170100Routine
2016525510Above average
2015382413Fatalities reported
20146364160Above average
2013680490Above average
20126345160Above average
20117733120Above average
20101,5565251Fatalities reported
20097076120Above average
20081,9397170Above average
2007219260Above average
20064314151Fatalities reported
20058577140Above average
2004167650Routine
2003245672Fatalities reported
20024048120Above average
2001462771Fatalities reported
20003067160Above average
199936292811Fatalities reported
199829610200High concern
19973889142Fatalities reported
199693812525Fatalities reported
199558410Routine
1994154610Routine
1993 — this page2141040Above average
19921351030Routine
1991251000Routine
199013400Routine

Compare every Town And Country year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 12, 2000. Source: NHTSA Office of Defects Investigation.