Owners filed 1,556 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 5 times.
When it fails
07400074,000 milesMedian miles at failure
1,065 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
664
2
16
4
Air Bags
224
19
1
13
Engine
155
2
1
3
Service Brakes
99
1
2
1
Unknown or Other
54
0
0
0
Electronic Stability Control (esc)
45
0
0
0
Exterior Lighting
36
0
0
0
Power Train
34
4
0
7
Service Brakes, Hydraulic
33
0
0
0
Steering
28
2
0
1
5 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module20V396000
Filed Jul 7, 2020925,239 vehiclesChrysler (fca Us Llc)
Defect. Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Risk. Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy. Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Air Bags14V373000
Filed Jun 26, 2014722,705 vehiclesChrysler Group Llc
Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk. If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System14V234000
Filed May 7, 2014644,757 vehiclesChrysler Group Llc
Defect. Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Risk. An overheated switch may result in a vehicle fire.
Remedy. Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
Filed Feb 11, 2014130 vehiclesFreedom Motors, Inc.
Defect. Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Risk. Failure of the rear axle may increase the risk of a crash.
Remedy. Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Electrical System › Ignition11V139000
Filed Mar 1, 2011195,798 vehiclesChrysler Group Llc
Defect. CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.
Risk. ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
What owners reported
Newest filings
Electrical System
Filed Aug 5, 2026130,000 milesWA
The contact owns a 2010 Chrysler Town and Country. The contact stated that while pulling out of the parking space or while driving at an undisclosed speed, the vehicle started stalling. The contact stated that the ignition key was loose, and whenever the key was jiggled, the vehicle became inoperable. The contact associated the failure with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Electrical System
Filed May 5, 2026168,000 milesNY
The contact owns a 2010 Chrysler Town & Country. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lost motive power. The failure caused a loss of power steering and power braking. The contact coasted the vehicle to the side of the road. The vehicle was turned off and restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air bags); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 168,000.
Electrical System
Filed Jan 31, 2026MN
While driving my car it stopped all of a sudden leaving the car behind to slide out of control so not to hit me. A light came on. when I read the code it said vehicle ignition switch. This also happened a year ago only the car didn’t stop it slowed down to 5 miles an hour. I did repair it a year ago only for it to happen again. This is a very serious thing as I had my grand babies with me and the car behind me had three children.
Wheels
Filed Dec 29, 2025100,000 milesAR
The contact owned a 2010 Chrysler Town and Country. The contact stated that the vehicle was taken to a tire center, where a routine alignment was performed. The contact stated that while driving at 35 MPH, the wheels locked up, and the driver lost control of the vehicle. The vehicle was towed to the tire center, which eventually took possession of the vehicle due to the contact's inability to pay the service fee. The contact walked to the residence. The contact called the FTC and was referred to the NHTSA Hotline for assistance. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Electrical System
Filed Sep 17, 2025PA
While driving my kids to school going on a curve about 15 mph, the car shutdown and loss control of power steering and the braking. Findings upon inspection and diagnostics review, it was determined that the Wireless Ignition Node (WIN) Module is faulty. This component is critical to vehicle ignition and operation. The failure of the WIN module causes the engine to complete shut down while the vehicle was in motion on the highway. The shutdown resulted in an immediate loss of power steering and power breaking functions, leaving the driver with severely reduced control of the vehicle. Such a malfunction poses a significant safety hazard, as the driver is unable to maintain proper handling or safely maneuver the vehicle during operation. The WIN Module has fail and must be replace immediately. Continued operation without repair could result in repeated engine shutdowns, increasing the risk of a crash or serious injury. Need replace the WIN Module with an OEM or certified equivalent part. Reprogram/ reinitialize the module as per manufacturer specifications. Test drive post-repair to ensure reliability and safety.
Air BagsCrash
Filed Sep 10, 2025OH
See attached document for complaint.
Air Bags
Filed Aug 25, 2025MI
Recall repair for Chrysler recall W09 did not work. Airbag emblem still peeled from steering wheel. In event that drivers airbag deploys the emblem would be launched at the drivers face which could cause injury.
Electrical System
Filed Apr 30, 2025VA
I have a 2010 Chrysler Town & Country (Sport Van) that has broken down and will not start. At first we thought it was the battery and then the starter. after replacing both parts that could cause for the van to not start. The problem still wasn't fix. We then had an car service center run a diagnostic check to pin point the issue. The diagnostic code shown Number (p0513). This code described the symptoms the van is having, but not while driving. After learning about the diagnostic code we learned that there was a recall. The summary of the recall is as follow: "Chrysler is recalling certain model year 2010 Dodge Journey, Grand Caravan, and Chrysler Town & Country vehicles manufacturer from August 3, 2009. through June 17, 2010. Some vehicles may experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off". After reading about the issues with this recall, I immediately contacted 2 separate Chrysler dealerships about the recall and the issue I am having with my 2010 Chrysler Town & Country. Both dealerships told me the same thing, that my van wasn't covered under the recall. I was confused as to why and wanted more answers. I did have the pleasure with speaking to service person by the name given "Ash" at the Chrysler dealership at Whitten Brothers Chrysler Jeep, Midlothian, VA. Who then directed me to contact FCA Chrysler Service Corporation. After contacting Chrysler Corporation I had the pleasure with speak
Power Train
Filed Apr 28, 2025150,000 milesOH
The contact owns a 2010 Chrysler Town and Country. The contact stated that while operating the vehicle, the brake warning light and traction control warning light suddenly illuminated, and the instrument panel gauges became inoperable before the vehicle momentarily shut off and restarted. Additionally, after starting the vehicle, the gear shifter failed to immediately shift out of park. The contact stated that after turning off and restarting the vehicle, the contact was able to shift the gear shifter out of park(P). The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 150,000.
Electrical System
Filed Feb 4, 2025CA
So my vehicle, the key fob for some odd reason goes from in the run position to the off position, which caused my car to turn off while driving shuts down the entire car and with that makes it hard to stop
The contact owns a 2010 Chrysler Town And Country. The contact stated that while driving on a highway at 45 MPH, the driver's side door caught on fire from the vent window switch. No warning lights were illuminated. The contact stated that she proceeded to drive the vehicle to the residence. The contact was able to reach her residence in time to exit the vehicle, and to call her husband who quickly rushed over to extinguish the fire. A fire department report was not filed. The contact stated that the door latch was melted and the door was no longer lockable. The contact mentioned during the failure she inhaled smoke and was coughing but no physical injuries were sustained. The contact received medical attention for her smoke inhalation. The local dealer was contacted and the contact was advised that the soonest appointment available for a diagnostic was early next year. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,633.
Electrical System
Filed Aug 21, 2024IL
The contact owns a 2010 Chrysler Town and Country. The contact stated while driving below 35 MPH on several occasions, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic however, the failure was not duplicated. The contact believed that the failure was associated with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The manufacturer was notified of the failure. The failure mileage was unknown.
Electrical System
Filed Jul 1, 2024181,750 milesMO
The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated on and off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 11V139000 (Electrical System). The dealer was made aware of the failure but confirmed that the vehicle was not under the recall the contact was relating the failure too. The manufacturer was not made aware of the failure. The failure mileage was approximately 181,750.
Electrical System
Filed May 3, 2024TN
While driving my van would shut off. It would always crank again. This began happening in 2018. No warning lamps or indicators went off. The van just died. I could not tie it to any particular road conditions. I eventually quit driving the van because I realized it to be unsafe. I could not jeopardize the lives of others or my grandchildren.The local Chrysler dealer could not diagnose a problem so they could fix nothing. The same scenario happened with a local mechanic. I recently took it to different mechanics who explored the ignition switch as an issue.
Engine
Filed Apr 1, 2024217,000 milesIL
The contact owns a 2010 Chrysler Town and Country. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while driving 20-25 MPH, the vehicle lost motive power. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and continue driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 217,000.
Unknown or Other
Filed Apr 1, 2024PA
Every so often there’s like a miss or jerk as if it’s the transmission also there’s moments I’ll go after stopped and there’s no power until a few seconds
Electrical System
Filed Feb 28, 2024130,000 milesOH
The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle shut off unintendedly. The driver was able to restart the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the failure was due to the electrical system. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 11V139000 (Electrical System). The manufacturer was notified about the failure, but no assistance was provided. The failure mileage was approximately 130,000.
Electrical System
Filed Feb 13, 2024NC
The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the Totally Integrated Power Module (TIPM). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Wheels
Filed Feb 8, 2024MN
The end of the tire stem broke off when I was refilling the tires. This prevented the tires from staying filled and I was nervous about driving the vehicle until I could get it to a shop to be repaired. We replaced all the stems, but replacing the sensors was too expensive. If this damage had occurred while driving, a sudden flat tire could have been very dangerous. Never thought to take pictures for a report until after we had already replaced the valves.
Electrical System
Filed Dec 20, 2023144,000 milesCA
The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving 40 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 144,000.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 7, 2020. Source: NHTSA Office of Defects Investigation.